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Job DescriptionAbout NORY NORY is NYC's largest early childhood STEM education organization, offering engaging, hands-on summer camps and school-year programs for children aged 3–12. Our curriculum spans a broad range of STEM subjects, from robotics to woodworking, all designed to foster self-driven, purposeful learning. Our ultimate goal is to develop resilience, inquisitiveness, and empathy in every child. Discover more about our mission and program: Instagram: bit.ly/noryi LinkedIn: bit.ly/norylink Summer Camp Video: bit.ly/noryvideo1 Position Overview: Regional Director (San Francisco Bay Area) We are seeking a visionary, high-agency Regional Director to spearhead our expansion into the San Francisco Bay Area. This leadership position is ideal for a proven operator who loves entrepreneurship, is energized by building a region from the ground up, and thrives in a fast-paced environment. You will play a pivotal role in launching NORY's signature STEM programs on the West Coast and establishing a powerful regional presence. Expansion Plan & Target Locations: We are initially focusing our expansion on key northern California markets, specifically San Francisco and the South Bay (San Jose, Palo Alto, etc.). Candidates with deep regional knowledge or existing community connections in these areas will be highly valued. Local travel throughout the Bay Area is required to support the success of this role. Position Details: Compensation: $100,000 – $130,000 base salary + up to 20% performance bonus Location: San Francisco Bay Area (On-site / Regional Travel) Employment Type: Full-Time Key Responsibilities Launch & Regional Expansion: Develop and execute a comprehensive strategic roadmap for NORY’s expansion into the SF Bay Area, focusing on launching and scaling our 2026/2027 summer camps and subsequent programs. Partnership Development: Forge and maintain high-value partnerships with local schools, educational organizations, and community stakeholders to secure premium, community-based camp locations. Family Engagement & Outreach: Spearhead localized marketing, networking, and community outreach initiatives to increase NORY's brand visibility and drive local family enrollments. Recruitment & Leadership: Recruit, onboard, train, and manage a high-performing local team of educators and site leaders to ensure the flawless delivery of our STEM curriculum. Operational Management: Oversee all daily regional operations, including budget management, regional P&L accountability, and strict regulatory compliance (local childcare permits, licensing, and safety codes). HQ Collaboration: Work closely with the NYC headquarters to leverage existing resources, maintain strict brand alignment, and implement proven operational best practices. Required Qualifications 5+ years of experience in educational program management, camp operations, or a closely related field. Proven Expansion Track Record: Demonstrated success in business expansion, educational program growth, real estate procurement for programs, or high-level community partnership formation. Exceptional Leadership: Proven ability to recruit, manage, and inspire remote or multi-site teams while hitting rigorous operational and growth goals. Regional Expertise: Deep familiarity with the San Francisco Bay Area educational landscape, private/public school systems, and local family demographics. Entrepreneurial Mindset: A highly adaptive, strategic thinker who can navigate ambiguity and build scalable systems in an evolving market. Travel and Training Local Travel: Regular travel within the SF Bay Area is required to engage with local communities, cultivate partners, and audit active camp locations. HQ Travel & Training: Periodic travel to NORY's NYC headquarters will be required for executive strategy sessions and team collaboration. NORY provides a comprehensive onboarding program (delivered both virtually and in-person in NYC) to equip you with the exact tools and resources needed to launch a new market. Travel Support: Full financial reimbursement is provided for all required travel to NYC for training and executive alignment. Live Our Vision: Our 'Ways of Being' We look for regional leaders who don't just match a skill set, but who deeply resonate with our core culture. At NORY, our daily decisions are guided by our 'Ways of Being': Purpose-Driven: We are intentional in our actions, always leading with "why" to cultivate intrinsic motivation. Solution-Oriented: We challenge ourselves to figure out how to make something work before questioning if it is possible. Data-Informed: Our strategic choices and assessments are grounded in logic and empirical data. Accountable: We practice personal discipline and take full ownership of our outcomes. Growth-Minded: We actively seek out feedback and embrace diverse perspectives to continually evolve. Root-Cause Solvers: We reject superficial fixes, choosing instead to analyze and solve problems with sustainable, scalable solutions. Unifiers: We foster a loving, collaborative team culture rooted in genuine empathy and compassion. Explore our full 'Ways of Being' ethos at www.nory.co/value. Benefits & Perks Comprehensive Health, Dental, and Vision benefits. 401(k) plan eligibility available for staff after 12 months of service. Generous Paid Time Off (PTO) program. Paid holidays. How to Apply If our vision resonates with your career trajectory and you believe you are the high-agency leader we need for this expansion journey, please send your cover letter and resume directly to peter@nory.co. If you have a distinct or highly personal reason for being drawn to NORY’s mission, please highlight it clearly within your cover letter. Equal Opportunity Employer NORY, Inc. is a proud equal opportunity employer and values diversity. We encourage applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other category protected by law.

Job DescriptionAbout Invoca Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. About the Team Our Revenue Operations, Strategy and Enablement organization is designed as a unified, end-to-end revenue engine — aligning Strategy, Operations, Systems, and Enablement across the full customer lifecycle. We have eliminated traditional Sales, Marketing, and Customer Success Ops silos and replaced them with clear ownership across planning, execution, and infrastructure, within our GTM operating model. The Revenue Operations pillar owns how our revenue engine operates day-to-day. We are the team that translates business needs into operational solutions — defining the processes, workflows, and lifecycle structures that power scalable, efficient GTM execution across Marketing, Sales, and Customer Success. About the Role We're seeking a highly operational, process-driven, and strategic Director of Revenue Operations to own end-to-end operational process and procedure design across our full revenue lifecycle. This is not a systems or analytics role — it is a role for someone who excels at translating business needs into operational solutions: defining how the revenue engine runs, how teams collaborate, how workflows are governed, and how the customer journey is operationalized from first touch through retention. This role will partner closely with our Revenue Systems, Data & AI team to translate operational requirements into scalable system design and implementation, ensuring that what we define operationally is built and embedded into the tech stack. You will manage a cross-functional team covering Marketing Ops, Sales Ops, Customer Success Ops and Customer Education, while personally ensuring CS Ops process design is embedded as a core part of your end-to-end lifecycle ownership. This role reports to the VP Revenue Operations, Strategy and Enablement, and partners closely across Sales, Marketing, Customer Success, and Finance leadership. You Will Own End-to-End Operational Process & Procedure • Design and govern GTM operational processes across the full revenue lifecycle — from the first Marketing touch through Customer Success retention, • Define lifecycle stage definitions, entry/exit criteria, and cross-functional handoff standards, ensuring they are consistently applied and improved over time, • Govern lead routing, account assignment, territory execution, and workflow design across all GTM functions, • Own pipeline governance and inspection frameworks in partnership with the Revenue Strategy, Planning & Analytics pillar, • Identify and systematically eliminate operational friction across the revenue lifecycle Translate Business Needs into Operational Solutions • Act as the primary translator between business strategy and operational execution — defining not just what the goals are, but precisely how teams execute against them, • Work directly with Sales, Marketing, and CS leadership to understand business needs and design the operational model to support them, • Partner with Revenue Systems, Data & AI to translate operational requirements into scalable system design and implementation, ensuring what is defined operationally is accurately built into the tech stack, • Build operational frameworks and documentation that scale with business growth and increasing organizational complexity, • Ensure that AI and automation investments are grounded in sound operational process design, partnering with Revenue Systems, Data & AI on use case prioritization Lead and Develop Your Team • Lead and develop Revenue Operations Managers covering Marketing Ops and Sales Ops, providing direction, coaching, and clear prioritization, • Personally own CS Ops process design — including post-sale process optimization, customer health scoring logic, and customer lifecycle communications — as part of your end-to-end lifecycle remit, • Oversee Customer Education alignment to lifecycle stages, partnering with instructional design and content managers to connect Academy learning pathways to operational lifecycle moments, • Maintain content and tooling standard alignment between Customer Education and Revenue Training & Enablement Drive Cross-Functional Alignment & Adoption • Serve as the operational liaison across Sales, Marketing, CS, and Finance leadership, representing the operational model and advocating for process integrity, • Partner with Revenue Strategy, Planning & Analytics on territory execution, pipeline governance, and performance frameworks, • Align operational workflow rollouts with Revenue Training & Enablement to ensure field readiness and adoption, • Drive adoption of new processes and workflows across the GTM field, measuring effectiveness and iterating continuously Continuously Improve the Revenue Engine • Bring a data-informed perspective to process improvement, leveraging analytics insights from the Revenue Strategy, Planning & Analytics pillar, • Continuously evaluate operational processes for efficiency, scalability, and adoption across the field, • Stay ahead of best practices in revenue operations and bring a clear point of view on how emerging tools and AI capabilities can be operationally embeddedYou Have, • 8–12+ years of experience in Revenue Operations, GTM operations, or closely related roles in B2B SaaS, • Proven track record designing and governing end-to-end GTM processes across Marketing, Sales, and Customer Success, • Deep understanding of the full revenue lifecycle and how operational process design drives GTM execution, • Experience translating business strategy into operational frameworks and procedures, • Strong partnership experience working with systems/technical teams to translate operational requirements into scalable implementations, • Experience managing and developing operational teams across multiple GTM functions, • Demonstrated ability to drive cross-functional alignment across Sales, Marketing, CS, and Finance, • Strong analytical mindset — able to use data and insights to inform process design and improvement, • Exceptional communication and stakeholder management skills across all levels of the organization, • Comfort operating in a fast-moving, high-growth environment where structure is built, not inherited, • Experience with modern GTM tech stacks (Salesforce, Marketo, Gainsight, Gong, Salesloft) and how system design intersects with operational process, • Hands-on AI fluency — able to independently build, test, and deploy AI-powered workflows and automations, not just evaluate or direct others to do so; brings both a strategic point of view on where AI applies and the technical capability to prove it out themselves 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $139,000-$208,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job Description About World Business Lenders (https://wbl.com/) World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL is a U.S.-based company with a 100% remote workforce. • Generally, working hours will be 9:00am-6:00pm Eastern time, Monday through Friday, although hours worked may be greater based upon operational requirements., • We are looking for someone who is really skilled in both speaking and writing in English. Responsibilities: • Build and nurture strong, lasting relationships with NYC-based ISOs., • Drive new business opportunities (ITPs) by meeting and exceeding targeted KPIs., • Collaborate closely with ISOs to grasp their unique needs and showcase the WBL product as the ideal solution., • Increase loan origination volume by developing ISO partnerships through a consultative and personalized sales approach., • Spend four days a week visiting ISOs and one day working from the home office to maximize engagement and productivity. Requirements • Required Education:, • A Bachelor’s degree in Business, Finance, Real Estate, or a related field is strongly preferred., • That said, if you bring significant hands-on experience in sales, lending, or real estate, we’re excited to consider that as a valuable alternative to formal education., • Required Experience:, • Bring 3 to 5 years of proven success in sales, account management, or business development to the table., • Hands-on experience in MCA lending is essential., • Demonstrated ability to build strong client relationships and consistently achieve or exceed sales goals. Preferred Background / Industry Experience: • Experience in MCA, commercial lending, financial services, or business development environments preferred;, • Prior exposure to ISO relationship management, loan origination, or small business financing is highly desirable. Soft Skills Required • Great at building relationships and connecting with others, • Excellent verbal and written communication skills, • Skilled in active listening with a friendly, consultative approach to sales, • Open-minded and eager to tackle challenges with a positive attitude, • Highly organized with strong time management and a self-motivated spirit for fieldwork Technical Skills Required • Proficient in leveraging CRM tools to drive efficient lead tracking and sales pipeline management., • Experienced in utilizing Microsoft Office suite, including Excel, PowerPoint, and Word, to enhance productivity., • Confident in hosting engaging virtual meetings and delivering compelling presentations through platforms like Zoom and Teams. Benefits • Join us in a Full-time Role, • Competitive Compensation Package, • Paid Time Off (PTO)

Job DescriptionAbout Invoca: Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech stack, data architecture, and automation layer that enables scalable, efficient execution across Sales, Marketing, and Customer Success. As we continue to evolve in an AI-driven landscape, we are focused on embedding intelligence directly into our workflows to drive better decisions, improve productivity, and accelerate revenue outcomes. About the Role: We're seeking a highly technical, innovative, and forward-thinking Sr. GTM AI Architect to lead the design and deployment of AI-driven capabilities across our GTM tech stack. This is a senior individual contributor role responsible for embedding AI directly into revenue workflows to enable smarter decision-making, automate manual processes, and improve execution across Sales, Marketing, and Customer Success. You'll act as both a builder and operator, translating a deep understanding of GTM workflows into practical AI systems. While we already leverage AI across our systems, this role was created to go deeper — providing dedicated focus to scale those efforts and drive adoption of the highest-impact, field-facing use cases. This role reports to the Senior Director, Revenue Systems, Data & AI within the Revenue Operations, Strategy & Enablement team, with close partnership across the GTM organization. You Will: • GTM AI Strategy & Use Case Development — Identify and prioritize high-impact AI use cases across Marketing, Sales, and Customer Success in partnership with Revenue Operations, aligning initiatives with business priorities to improve field productivity, conversion, and customer outcomes, • AI Workflow Design & Deployment — Design and implement AI-driven workflows and agentic solutions across the GTM tech stack, embedding AI into core processes like pipeline inspection, lead prioritization, deal coaching, and customer engagement — practical, scalable, and built for field adoption, • Automation & Intelligence Layer — Build and scale automation and intelligence layers on top of Salesforce and the broader GTM stack, leveraging LLMs and modern AI tools to evolve manual processes into intelligent, automated workflows, • Systems & Architecture Partnership — Integrate AI into platform design in close collaboration with Systems & Architecture, ensuring alignment with data models, governance standards, and long-term architecture, • Data & Signal Utilization — Leverage GTM data to power AI-driven insights and workflows, ensuring high-quality inputs and outputs for confident decision-making, • Continuous Innovation & Experimentation — Stay ahead of AI and GTM technology trends by rapidly evaluating, testing, and scaling new tools and approaches.You Have:, • 8–12+ years of experience across RevOps, GTM systems, software engineering, or technical roles in B2B SaaS, • Strong hands-on experience with AI/ML, LLMs, and automation frameworks, • Deep experience with Salesforce and modern GTM tech stacks, • Strong technical skills (e.g., Python, APIs, integrations, data workflows), • Proven ability to design and deploy AI-driven solutions in business environments, • Strong understanding of GTM processes and revenue operations, • Ability to translate business problems into scalable technical solutions, • Experience working cross-functionally with business and technical stakeholders, • Highly autonomous, self-directed, and comfortable operating as a senior individual contributor, • Curiosity and passion for applying AI to real-world business problems 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base - Target Base Salary $153,000-$187,000 / plus bonus potentialDEI Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description About Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. The Opportunity: Architecting Invoca's Platform Foundation As Invoca accelerates the modernization of its platform—moving from a monolith to a service-oriented architecture leveraging IaaS, PaaS, and SaaS solutions—we are adopting a Platform as a Service strategy. This is a high-impact role where you will be instrumental in building the scalable, reliable, and widely-adopted technical foundations for our entire engineering organization. Your success will directly translate into improved engineering velocity, reduced technical debt, and clear alignment between platform investments and core business outcomes. About the Team You will be a key member of the Architecture team, partnering directly with the Site Reliability Engineering (SRE) and Developer Enablement teams. • Developer Enablement: Builds, maintains, and supports the tooling, gems, libraries, CI/CD, and foundational services (like Identity) that all Invoca services rely on., • SRE: Provides the core infrastructure, observability, and stability to enable engineering teams to build new services and scale our platform effectively. Your Role and Impact We are seeking a Platform Technical Product Manager (TPM) to partner with technical leadership to define the strategy, roadmap, and execution for our internal platform capabilities. This role requires a systems mindset, sitting at the intersection of engineering, architecture, and product to build scalable, reliable, and reusable platform services that power our product ecosystem. You will partner closely with Engineering, Infrastructure, Security, Data, and Product teams to ensure our platform enables fast innovation, high system reliability, and long-term scalability. This is a highly technical role that requires deep systems thinking, strong execution skills, and the ability to translate business needs into robust technical solutions. You will report to the Sr. Director of Architecture in this role. • Platform Strategy & Vision: Partner to define and drive the vision, strategy, and roadmap for core platform services (e.g., APIs, infrastructure, identity, observability, internal tooling), ensuring platform investments directly align with company-level product and business goals., • Technical Debt & Velocity: Proactively identify and champion opportunities to reduce technical debt, improve platform scalability, and accelerate overall development velocity across the organization., • Cross-Functional Leadership: Partner with engineering leaders to define architectural direction and platform standards. Collaborate with Product Managers and other stakeholders to understand platform dependencies and drive alignment across multiple engineering teams. Work closely with security, compliance, and platform teams to ensure platform reliability and governance., • Roadmap & Execution: Translate platform strategy into clear, prioritized roadmaps and technical requirements (product briefs, epics, user stories). Define and track success metrics, including SLAs, performance benchmarks, and internal adoption rates., • Technical Decision-Making: Evaluate complex build vs. borrow vs. buy decisions and vendor integrations. Participate in architectural reviews and design discussions, leveraging a deep understanding of APIs, distributed systems, cloud infrastructure (AWS/GCP), and data architectures., • Platform Adoption & Enablement: Ensure platform services are well-documented, discoverable, and user-friendly. Actively gather internal customer feedback to continuously improve the overall developer experience and track and improve platform adoption across engineering teams. Core Qualifications (What You'll Need) We are looking for a proven track record of impact and experience, recognizing that this is not always tied to a strict number of years. • Experience & Impact:, • 5+ years of hands-on experience in a platform, infrastructure, or other engineering-heavy role, which includes 2+ years of dedicated Product Management experience. (Equivalent experience leading complex technical initiatives is highly valued)., • Proven track record of successfully leading and delivering complex, cross-team technical initiatives in an Agile/Scrum environment., • Exceptional prioritization and decision-making skills with an analytical, data-driven approach., • Technical Fluency:, • Strong working knowledge of distributed systems, APIs, cloud infrastructure (AWS/GCP), and data platforms., • Familiarity with CI/CD, DevOps practices, and system reliability principles., • Ability to read technical documentation and engage credibly in architecture-level design discussions., • Soft Skills & Leadership:, • Demonstrated ability to influence without direct authority across multiple technical teams., • Strong written and verbal communication skills, able to articulate technical trade-offs to both engineers and business stakeholders. Bonus Experience (Great to Have) • Experience building platforms in high-scale or enterprise SaaS environments., • Background in software engineering or technical architecture., • Experience with observability, identity, security, or internal developer platforms., • Familiarity with AI/ML infrastructure or data-intensive systems., • Experience supporting enterprise-grade security and compliance standards. 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 / plus bonus potential Diversity, Equity & Inclusion Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer #LI-Remote

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Implementation is an essential differentiator for Invoca and a critical time in the customer journey. As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading Call Tracking and Analytics solution across a portfolio of customers. Reporting to the Senior Manager, Implementation, you will manage projects spanning four customer segments, ensuring a seamless onboarding experience that drives product adoption and long-term success. About the Role: This individual contributor role requires strong project management, product expertise, and communication skills to effectively guide customers through technical implementations while balancing multiple engagements. This role supports teams in the US and the UK. You will play a key role in delivering exceptional business value by optimizing onboarding processes, developing best practices, and collaborating cross-functionally to support customers in achieving their goals with Invoca. As a strategic thinker and problem solver, you will contribute to the continuous improvement of the implementation function and help scale processes to meet the evolving needs of a growing SaaS organization. You Will • Project & Portfolio Management: Oversee a portfolio of customer implementation projects, ensuring timely completion and successful execution., • Customer Engagement: Collaborate with customers to understand business objectives and tailor implementation strategies to their needs., • Product Expertise & Training: Become an expert on the Invoca platform, training customers on core functionalities, integrations, APIs, and webhooks., • Technical Implementation Support: Assist customers in deploying Invoca's JavaScript, integrating with MarTech platforms, and optimizing workflows., • Process Optimization: Identify and implement best practices to enhance efficiency, scalability, and customer experience., • Stakeholder Collaboration: Partner with Sales, Sales Engineering, Product and Customer Success to ensure smooth handoffs and consistent customer communication., • Issue Resolution & Risk Mitigation: Quickly identify potential issues, escalate as necessary, and proactively resolve challenges to ensure a positive onboarding experience., • Customer Advocacy: Gather insights from onboarding experiences to advocate for feature enhancements and inform product development., • Tracking & Reporting: Maintain accurate project records, track milestones, risk and ensure adherence to implementation Service Level Objectives using project management and CRM tools., • Global Market Alignment: Maintain an early-morning Eastern Time (ET) schedule to provide direct implementation oversight and real-time consultation for UK and European customers., • Agentic AI Exposure: Lead the deployment of Agentic AI workflows, ensuring autonomous agents are properly integrated into the customer's broader MarTech ecosystem.You Have:, • 2+ years of experience in a customer-facing, project management, or implementation role for a SaaS or technology company., • Regional Availability: Residency in the Eastern Time Zone with a consistent ability to start the workday during early morning hours to support international accounts., • Proven ability to manage multiple customer projects with strong prioritization and time management skills., • Professional experience or deep familiarity with implementing Agentic AI frameworks, autonomous agents, or LLM-driven automation., • Deep product expertise and the ability to translate complex technical concepts for both technical and non-technical audiences., • Strong interpersonal and communication skills, capable of discussing both technical details and business strategy., • Ability to follow structured processes while adapting to customer needs and business objectives., • Strong analytical skills with a data-driven approach to decision-making., • Ability to think critically, solve complex problems, and work well under pressure., • Experience with CRM and project management tools (e.g., Salesforce, Jira).Bonus Qualifications, • Experience with marketing technologies such as Google AdWords, Google Analytics, Salesforce, and Adobe., • Technical background with working knowledge of HTML, JavaScript, CSS, and other web-related languages., • Background in telecom, automotive, marketing, mobile, or digital media industries., • Experience in the affiliate marketing space., • Familiarity with Agile project management methodologies. 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - $77,000-$95,0000 / plus annual bonus DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Our Sales Engineering team is the technical heartbeat of the go-to-market organization. We partner with Sales, Product, and Engineering to solve complex customer challenges. We are a collaborative, "egoless" team that thrives on continuous learning and pushing the boundaries of what AI can do for our customers. What You'll Do:Architect the Demo Ecosystem • End-to-End System Design: Design and maintain the "Gold Standard" demo environment, including the system architecture, database schemas, and API layers that power Invoca's technical storytelling., • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes "visible" and intuitive for non-technical stakeholders., • Scalable "Scaffolding": Create modular demo assets and "click-to-deploy" sandboxes that the broader SE team can easily customize for specific industry verticals., • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes.Lead Technical Strategy, • Strategic Pre-Sales: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers., • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions., • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains "AI-ready," acting as a feedback loop between the field and our core product developers., • Governance & Safety: Implement "Human-in-the-Loop" checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.What You Bring:, • Business Acumen: The ability to translate a dry technical architecture into a "Value Story." You understand that the best code is useless if it doesn't solve a business pain point., • The "Multiplier" Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code., • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment. Nice to Have:, • Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js., • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow., • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use. You've read this far. If you're a smart, motivated, high-integrity rock star who meets the above criteria, come join our team! 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $130,000-$160,000/year plus comissionDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

Job DescriptionSenior Software Engineer I (Octothorpe) About Invoca: Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Octothorpe is a platform multiplier team: we build, maintain, and support tooling for connecting pieces of the platform (gems/libraries, CI/CD, shared infrastructure patterns) to improve the lives of service owners. Invoca's Release Engineering "North Star" is that any change that supports a service (code/config/infra/secrets/process settings) flows through a standard build & deploy process with CI, config validation, security checks, health checks, and rollback quickly and reliably. Octothorpe owns and evolves the tooling and processes that power developer autonomy, automation, standardization, tight feedback loops, and staging/production parity. About the Role: As a Senior Software Engineer I on Octothorpe, you'll be an individual contributor reporting to the Sr. Software Engineering Manager. You'll focus on turning our internal engineering platform vision into reality by strengthening our CI/CD, driving key Ruby/Rails platform upgrades, and making authentication/authorization safer and more standardized across services. You'll operate as an expert within the team's domains: solving large-scope problems, leading small efforts from design through rollout, and helping your teammates remove bottlenecks. The work is highly cross-functional and platform-oriented. You Will: Own and evolve CI/CD "paved road" tooling • Build and maintain reliable, scalable CI/CD workflows (guardrails, automation, reusable patterns/templates)., • Enhance Backstage as the unified developer portal, improving CI/CD visibility, deployment tracking, and self-service workflows., • Improve developer feedback loops: reduce flaky pipelines, speed up builds/tests, and increase observability of the release toolchain., • Operationally support release tooling (triage, incident follow-ups, preventative improvements).Drive Ruby/Rails platform upgrades (monolith + ecosystem), • Lead or heavily contribute to Ruby and Rails upgrade efforts, including:, • Coordinating cross-repo changes (application, Docker/CI images, shared gems, test strategy)., • Creating safe rollout plans (canaries, staged deploys, rollback paths) and enabling other teams through docs/runbooks.Platform enablement, • Build and improve self-service tooling and Golden Path workflows through Backstage, CI/CD templates, and standardized patterns so service teams can safely own their own infra, config, and auth changes without gatekeepers., • Help standardize and operationalize Auth0 and other authentication/authorization patterns across environments, • Partner with service teams to drive Golden Path adoption, unblock migrations, and turn platform investments into org-wide leverage.Embrace AI to accelerate delivery and improve developer experience, • Use AI-assisted development responsibly to increase throughput and quality (e.g., faster iteration, better testing strategies, improved docs/runbooks)., • Help the org adopt AI tools safely and effectively by sharing best practices and patterns. You Have: • CI/CD, Release Engineering, (Buildkite/Backstage), • ArgoCD, Kubernetes, • Ruby, Ruby on Rails, Bundler, dependency management, • Runtime/framework upgrades (Ruby upgrades, Rails upgrades), • Auth0 (or similar IdP), OAuth/OIDC concepts, M2M authentication, • Terraform / infrastructure-as-code (nice-to-have), • Observability, on-call/operational support, incident analysis, • AI-assisted development (Cursor, Claude Code) and best-practice sharing, • Working experience in a PAAS environment 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $127,000-$191,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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