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Job Description Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale. We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots. This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca's AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on: • Agent execution and orchestration, • Context management and grounding, • Evaluation, observability, and quality control, • Governance, safety, and multi-tenant isolation, • Developer and product experiences that scale across teams Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca's agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products. This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent. You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities) • Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca's AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes., • Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments., • Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels., • Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity., • Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption., • Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability., • Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams., • Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability., • Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts., • Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency., • Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype. What You'll Bring (Core Qualifications) • Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams., • Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems., • System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code., • Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management., • Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it., • Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems., • Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints., • Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation., • Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems., • Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals. Desirable, But Not Required • Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP)., • Familiarity with real-time systems such as voice, streaming, or low-latency inference., • Background in enterprise SaaS or compliance-heavy domains. Location & Inclusion • Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered., • Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability. 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $140,000-$208,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job Description Senior ML Engineer About Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team The Data Platform team owns the full ML lifecycle at Invoca, from model training and fine-tuning through inference optimization and production APIs. We move quickly, swarm on hard problems, and care deeply about code quality, reliability, and each other's growth. Learn more on our blog or check out our open source projects. About the Role We're hiring a Senior ML Engineer to own the productionization layer of Invoca's ML stack — model serving, inference optimization, fine-tuning, and the APIs and pipelines that tie it all together. You'll be a primary driver of the infrastructure powering our Context Engine and agentic AI workflows, working closely with Data Scientists, Data Engineers, and Applied AI Engineers. Core Focus & Primary Ownership • Lead End-to-End MLOps and Productionization: Architect, implement, and maintain CI/CD pipelines for ML artifacts — including model evaluation, versioning, and automated deployment. Serve as the primary SME for operational excellence across the Invoca ML stack., • Design and Optimize SLM/LLM Deployment: Own the full inference infrastructure: model serving on Triton Inference Server, Baseten, and Kubernetes-based GPU infrastructure. Profile and tune for low latency and high throughput, and build robust, scalable APIs for internal and external model access. Broader Contributions • Fine-Tune Language Models: Apply parameter-efficient fine-tuning methods (LoRA, QLoRA, PEFT) to adapt transformer-based SLMs and LLMs for high-impact NLP applications in conversation intelligence., • Evolve ML Infrastructure: Contribute to model training infrastructure, data pipelines, and data lake foundations to keep the systems powering our models reliable and scalable., • Collaborate Across Teams: Partner closely with Data Scientists, Data Engineers, and Applied AI Engineers to build the foundational ML systems behind Invoca's agentic AI products., • Deliver Customer Value: Work with product and engineering to understand customer needs and ship ML solutions that make a measurable difference. What You Bring • 5+ years of ML Engineering experience with a strong production focus, • Advanced Python and deep learning proficiency (PyTorch, HuggingFace Transformers, spaCy), • Demonstrated track record deploying and maintaining transformer-based NLP models in production, • Hands-on experience fine-tuning SLMs/LLMs (LoRA, QLoRA, PEFT) and optimizing models via quantization, batching, and throughput tuning, • Proficiency with inference infrastructure: Triton, Baseten, vLLM, TGI, SageMaker, Vertex AI, or similar, • Experience building production-grade APIs that expose ML models to downstream consumers, • Familiarity with MLOps tooling, model monitoring, and eval platforms (Braintrust, MLflow, or equivalent), • B.S. in Computer Science, Engineering, Statistics, or equivalent; advanced degree a plus, • Familiarity with RLHF or preference training is a bonus 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $152,000 - $228,000 USD plus bonus + equity #LI-Remote

Job DescriptionAbout Invoca: Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. About the Team: Our Revenue Systems, Data & AI team is responsible for building and powering the infrastructure of our revenue engine. We own the GTM tech stack, data architecture, and automation layer that enables scalable, efficient execution across Sales, Marketing, and Customer Success. As we continue to evolve in an AI-driven landscape, we are focused on embedding intelligence directly into our workflows to drive better decisions, improve productivity, and accelerate revenue outcomes. About the Role: We're seeking a highly technical, innovative, and forward-thinking Sr. GTM AI Architect to lead the design and deployment of AI-driven capabilities across our GTM tech stack. This is a senior individual contributor role responsible for embedding AI directly into revenue workflows to enable smarter decision-making, automate manual processes, and improve execution across Sales, Marketing, and Customer Success. You'll act as both a builder and operator, translating a deep understanding of GTM workflows into practical AI systems. While we already leverage AI across our systems, this role was created to go deeper — providing dedicated focus to scale those efforts and drive adoption of the highest-impact, field-facing use cases. This role reports to the Senior Director, Revenue Systems, Data & AI within the Revenue Operations, Strategy & Enablement team, with close partnership across the GTM organization. You Will: • GTM AI Strategy & Use Case Development — Identify and prioritize high-impact AI use cases across Marketing, Sales, and Customer Success in partnership with Revenue Operations, aligning initiatives with business priorities to improve field productivity, conversion, and customer outcomes, • AI Workflow Design & Deployment — Design and implement AI-driven workflows and agentic solutions across the GTM tech stack, embedding AI into core processes like pipeline inspection, lead prioritization, deal coaching, and customer engagement — practical, scalable, and built for field adoption, • Automation & Intelligence Layer — Build and scale automation and intelligence layers on top of Salesforce and the broader GTM stack, leveraging LLMs and modern AI tools to evolve manual processes into intelligent, automated workflows, • Systems & Architecture Partnership — Integrate AI into platform design in close collaboration with Systems & Architecture, ensuring alignment with data models, governance standards, and long-term architecture, • Data & Signal Utilization — Leverage GTM data to power AI-driven insights and workflows, ensuring high-quality inputs and outputs for confident decision-making, • Continuous Innovation & Experimentation — Stay ahead of AI and GTM technology trends by rapidly evaluating, testing, and scaling new tools and approaches.You Have:, • 8–12+ years of experience across RevOps, GTM systems, software engineering, or technical roles in B2B SaaS, • Strong hands-on experience with AI/ML, LLMs, and automation frameworks, • Deep experience with Salesforce and modern GTM tech stacks, • Strong technical skills (e.g., Python, APIs, integrations, data workflows), • Proven ability to design and deploy AI-driven solutions in business environments, • Strong understanding of GTM processes and revenue operations, • Ability to translate business problems into scalable technical solutions, • Experience working cross-functionally with business and technical stakeholders, • Highly autonomous, self-directed, and comfortable operating as a senior individual contributor, • Curiosity and passion for applying AI to real-world business problems 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base - Target Base Salary $153,000-$187,000 / plus bonus potentialDEI Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description JOB DESCRIPTION Title : Local Market Manager - Recovery Reports to: FLSA: EXEMPT Category: Full-time Location: Denver / Omaha Schedule: example: 8AM – 4:30PM, M-F Date: Date of description draft Position Overview We are seeking a results-driven Local Market Manager - Recovery to drive growth across our Refrigerant Recovery Programs. This dynamic leadership role blends hands-on refrigerant recovery field service work, direct sales, and technician management. You’ll oversee both a Recovery Technician and an Exchange Technician, ensuring operational efficiency, customer satisfaction, and revenue growth. You will actively develop new business opportunities, pursue new customer relationships, perform recovery jobs, and assist with exchange operations as needed. This is a field-facing leadership role ideal for someone who thrives in service, sales, and people management, and can effectively balance the demands of each on a daily basis. The ideal candidate must have a background in sales, service, excellent leadership skills and the ability to thrive in a fast-paced environment. This is a full-time position in the NYC Metro area. Roles and Responsibilities • Leadership & Oversight, • Manage and support the Recovery Technician and Exchange Technician, setting daily schedules, ensuring job readiness (staffing, equipment etc), and quality standards are met., • Provide coaching, mentorship, and accountability to ensure consistent performance and development., • Monitor and report on technician performance, recovery volumes, and customer feedback., • Act as the go-to field leader and liaison between technicians and corporate operations., • Business Development & Sales, • Prospect and qualify new customers for the recovery and exchange programs, • Schedule and perform in-person visits and follow-up calls to present Hudson’s full-service recovery solutions., • Convert “buy-back only” or inactive customers into full-service partners., • Track all sales activities and recovery opportunities in CRM system., • Collaborate with customer service, sales and finance teams to coordinate scheduling, billing, and follow-up., • Recovery Operations, • Operate a small-format recovery truck and perform on-site refrigerant recovery for a variety of applications, • Step in to assist with cylinder exchanges when additional support is needed., • Ensure all work follows Hudson SOPs, EPA regulations, and safety protocols., • Submit completed work orders, BOLs, and documentation in a timely and accurate manner., • Serve as a face of Hudson in the field, building trust through professionalism and service excellence. Required Skills • EPA 608 Universal Certification required., • OSHA 10, OSHA 40/SST certification, or willingness to obtain certifications, is highly preferred, • Commercial Driver’s License (CDL) with HazMat endorsement preferred, • Comfortable with physical labor and operating recovery machines and cylinder handling equipment., • Excellent communication (verbal and written), organization, and customer service skills., • Tech-savvy and proficient using digital work orders, CRM tools, and mobile apps., • Clean driving record and willingness to travel within assigned territory., • DOT card required or able to be obtained within 14 days of hiring, • This position is subject to DOT testing following hire Required Education and Experience • 5+ years of experience in HVAC, refrigerant recovery, or environmental services., • Proven track record in outside sales or business development., • 3-5 years’ experience in managing field or technical staff Supervisory responsibilities (Yes or No) Yes Work environment (Office, Plant, Remote) Remote Physical demands Work authorization/security clearance requirements Not eligible for visa sponsorship

Job Description About Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. The Opportunity: Architecting Invoca's Platform Foundation As Invoca accelerates the modernization of its platform—moving from a monolith to a service-oriented architecture leveraging IaaS, PaaS, and SaaS solutions—we are adopting a Platform as a Service strategy. This is a high-impact role where you will be instrumental in building the scalable, reliable, and widely-adopted technical foundations for our entire engineering organization. Your success will directly translate into improved engineering velocity, reduced technical debt, and clear alignment between platform investments and core business outcomes. About the Team You will be a key member of the Architecture team, partnering directly with the Site Reliability Engineering (SRE) and Developer Enablement teams. • Developer Enablement: Builds, maintains, and supports the tooling, gems, libraries, CI/CD, and foundational services (like Identity) that all Invoca services rely on., • SRE: Provides the core infrastructure, observability, and stability to enable engineering teams to build new services and scale our platform effectively. Your Role and Impact We are seeking a Platform Technical Product Manager (TPM) to partner with technical leadership to define the strategy, roadmap, and execution for our internal platform capabilities. This role requires a systems mindset, sitting at the intersection of engineering, architecture, and product to build scalable, reliable, and reusable platform services that power our product ecosystem. You will partner closely with Engineering, Infrastructure, Security, Data, and Product teams to ensure our platform enables fast innovation, high system reliability, and long-term scalability. This is a highly technical role that requires deep systems thinking, strong execution skills, and the ability to translate business needs into robust technical solutions. You will report to the Sr. Director of Architecture in this role. • Platform Strategy & Vision: Partner to define and drive the vision, strategy, and roadmap for core platform services (e.g., APIs, infrastructure, identity, observability, internal tooling), ensuring platform investments directly align with company-level product and business goals., • Technical Debt & Velocity: Proactively identify and champion opportunities to reduce technical debt, improve platform scalability, and accelerate overall development velocity across the organization., • Cross-Functional Leadership: Partner with engineering leaders to define architectural direction and platform standards. Collaborate with Product Managers and other stakeholders to understand platform dependencies and drive alignment across multiple engineering teams. Work closely with security, compliance, and platform teams to ensure platform reliability and governance., • Roadmap & Execution: Translate platform strategy into clear, prioritized roadmaps and technical requirements (product briefs, epics, user stories). Define and track success metrics, including SLAs, performance benchmarks, and internal adoption rates., • Technical Decision-Making: Evaluate complex build vs. borrow vs. buy decisions and vendor integrations. Participate in architectural reviews and design discussions, leveraging a deep understanding of APIs, distributed systems, cloud infrastructure (AWS/GCP), and data architectures., • Platform Adoption & Enablement: Ensure platform services are well-documented, discoverable, and user-friendly. Actively gather internal customer feedback to continuously improve the overall developer experience and track and improve platform adoption across engineering teams. Core Qualifications (What You'll Need) We are looking for a proven track record of impact and experience, recognizing that this is not always tied to a strict number of years. • Experience & Impact:, • 5+ years of hands-on experience in a platform, infrastructure, or other engineering-heavy role, which includes 2+ years of dedicated Product Management experience. (Equivalent experience leading complex technical initiatives is highly valued)., • Proven track record of successfully leading and delivering complex, cross-team technical initiatives in an Agile/Scrum environment., • Exceptional prioritization and decision-making skills with an analytical, data-driven approach., • Technical Fluency:, • Strong working knowledge of distributed systems, APIs, cloud infrastructure (AWS/GCP), and data platforms., • Familiarity with CI/CD, DevOps practices, and system reliability principles., • Ability to read technical documentation and engage credibly in architecture-level design discussions., • Soft Skills & Leadership:, • Demonstrated ability to influence without direct authority across multiple technical teams., • Strong written and verbal communication skills, able to articulate technical trade-offs to both engineers and business stakeholders. Bonus Experience (Great to Have) • Experience building platforms in high-scale or enterprise SaaS environments., • Background in software engineering or technical architecture., • Experience with observability, identity, security, or internal developer platforms., • Familiarity with AI/ML infrastructure or data-intensive systems., • Experience supporting enterprise-grade security and compliance standards. 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 / plus bonus potential Diversity, Equity & Inclusion Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer #LI-Remote

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role: At Nourish, we believe the quality of a product is a massive differentiator that separates great products and services from average ones. As the company scales rapidly and builds new products, we are looking for a Staff Product Designer who can raise the bar and help integrate our new offerings in a seamless way. In this role, you'll own projects that will set the strategic foundation for how Nourish's product offerings expand and see the projects through from conception to execution and implementation. You'll use your expertise in design, user psychology, and data-driven decision-making to create intuitive experiences and raise the bar for craft. This person will join our small design team and report directly to our Head of Design. We are a team that cares about our work, but we try not to take ourselves too seriously. We believe deeply that empathy, trust, and collaboration are what drive the best outcomes and that work can feel like play! This role is full-time and can be based in either NYC (hybrid, in-office 3-4 days per week) or SF (remote until we open our SF office). Check out EPD at Nourish and Design Values to learn more about our team! Key Responsibilities: • Establish best practices for information architecture. As Nourish has expanded our product offerings, ensuring that the user experience stays consistent has become more challenging. You will be driving forward the execution and vision of what it looks like to build an integrated preventative health product offering., • Design best-in-class experiences for all our users. Your work will not be limited to one area of our platform but instead will span our patient, provider, and growth products. You will iterate on existing features, create net new features, and continue to test both., • Help drive qualitative user research. You'll build prototypes, conduct interviews, and create surveys to test hypotheses about designs and products., • Grow and maintain our design system. You'll help the team operate efficiently and keep our quality consistent by helping manage our component library., • Help build a design culture at Nourish. We want to be a company that is known for quality and craft, and is willing to go the extra mile to make our patient and provider experiences excellent. No detail is too small, and no journey is under-considered.We'd love to hear from you if:, • You have 10+ years experience designing compelling digital products., • You are deeply customer- and craft-oriented. You care about understanding real user needs and translating them into clear, thoughtful product experiences. You have strong design fundamentals and know how to apply them in messy, real-world product environments., • You are a builder. You like taking ideas from 0 to 1 and then improving them relentlessly. Shipping matters to you. You're comfortable iterating quickly and learning as you go., • You take ownership and push work forward. This is not an environment where designers wait for perfect briefs or fully defined problems. You're comfortable working through ambiguity, forming strong opinions, and helping drive product decisions alongside product and engineering., • You communicate with a high signal‑to‑noise ratio. We value clear thinking and efficient communication. Whether written or verbal, you can explain ideas quickly and directly. You don't rely on long explanations or filler to make a point., • You do your own stunts. No task is beneath you if it helps move the product forward. You might run user interviews, refine product copy, improve a flow, help prepare a deck, or jump into a messy problem that doesn't have an obvious owner., • You're comfortable in a demanding environment. We move quickly and hold a high bar for quality and accountability. There is little room to coast here. People who thrive on this team tend to have grit, curiosity, and a pragmatic, roll‑up‑your‑sleeves attitude., • You understand that meaningful work sometimes requires extra effort. Startups have moments where the work extends beyond a tidy 9–5 schedule. If you're the kind of person who cares deeply about the outcome and is willing to lean in when the work demands it, you'll likely feel at home here., • You're motivated by impact. The problems we're working on—nutrition, chronic disease, and preventative healthcare—are meaningful and complex. The right person for this role is energized by the opportunity to help build something that materially improves people's lives.More InformationDesign ValuesProduct PrinciplesMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsCompensation & BenefitsHow We Work

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time.Cleerly is committed to providing safe and effective medical software that meets customer needs and our intended use. The adherence to all applicable regulatory and statutory requirements establishes a clear framework for setting measurable quality objectives. Our commitment to continually improving our products and processes proactively manages risks, ensuring ongoing compliance throughout the entire software lifecycle. Understanding this role's relevance and importance is critical to achieving Cleerly's quality objectives. About the Opportunity The Cleerly Core Lab is a global team of imaging professionals dedicated to our mission of creating a world without heart attacks. We are seeking self-motivated Core Lab Analysts to join our US Imaging Services team. In this role, you will review and quality-check Coronary CT exams after they have been processed by our AI algorithms, ensuring comprehensive and accurate analysis for providers, hospitals, and patients. This is an ideal role for a Radiology Technologist with ARRT Certification looking to apply their clinical expertise in a highly operational, tech-forward, remote environment. Core Responsibilities • AI Data Verification: Analyze and refine AI-generated outputs from Coronary CTA exams., • Quality Control: Evaluate Coronary CTA exams for image quality and compliance with clinical standards., • Team Performance: Meet daily individual KPIs and productivity metrics. Day-to-Day Execution • Operational Excellence: Execute daily operational tasks efficiently in accordance with the established work plan., • Proactive Communication: Maintain open lines of communication across the global team, ensuring strict adherence to training protocols, standardization, and data integrity., • Continuous Improvement: Actively participate in continuous improvement initiatives by sharing feedback, contributing innovative ideas, and collaborating on team projects., • Training & Development: Assist with the development and deployment of training materials, and provide constructive performance feedback to team members as needed., • Team Collaboration: Engage actively in scheduled team communications and meetings, taking on leadership or ownership roles when delegated., • Performance Metrics: Take accountability for achieving daily metrics, proactively flagging operational issues, and participating in routine problem-solving to resolve workflow deviations., • Product Insights: Provide valuable operational feedback and clinical insights to support new product development when requested. Schedule & Remote Work Environment • Type: Full-time, Remote (Preference for candidates near NYC, DC, Denver, or Las Vegas)., • Shifts: Must be able to work a continuous 9-hour daily schedule. Current available schedules (ET) include:, • 9am–6pm ET, • 10am–7pm ET, • 12pm–9pm ET, • 1pm–10pm ET, • Operational Coverage & Schedule Stability: Because the Core Lab supports 24/7 patient care, this role requires a continuous daily presence. Candidates must be available to work a set 9-hour daily schedule (which includes a 1-hour break). These schedules may include evenings, weekends, and holidays. To provide stability for our team, Cleerly establishes the full-year working and holiday calendar every January, allowing team PTO to be scheduled as early as possible for reliable coverage. Standard schedule updates are provided with at least one month's notice, and any urgent adjustments within that window are subject to mutual agreement. • Perks: Cleerly provides a computer, monitor, and a work-from-home/internet stipend. You must provide a quiet, distraction-free workspace. Training & Travel Requirements • Onboarding: Extensive, mandatory 1-week in-person training in Washington, DC or New York City upon hire, followed by a 1-week session ~2 months later (fully supported with mentorship). Passing the training assessment is required to clear the probationary period., • Ongoing Travel: Approximately 2-4 weeks per year within the US for training and team development, with potential for occasional international travel. Qualifications • Education/Certification: Associate's Degree in Radiography and active ARRT certification., • Experience: Experience in CT, Coronary CTA, or 3D post-processing is a strong plus., • Technical Skills: Strong general computer literacy (Google Workspace/Drive/Sheets)., • Soft Skills: High attention to detail, proactive attitude, strong written communication, and a deep respect for healthcare compliance and patient confidentiality., • Physical Demands: Ability to sustain prolonged daily screen time requiring excellent visual acuity and color perception. Compensation The base salary range for this role varies by location and is aligned to market benchmarks. • Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range., • Final compensation is determined based on location, experience, skills, and internal equity. This role is eligible for a 10% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges: • Base Salary: $80,000 - $85,000, • TTC: $88,000 - $93,500 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards. Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact, • T: Teamwork- together we win Don't meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences. Job duties, activities and responsibilities are subject to change by our company. OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. For more information see our Privacy Policy (https://cleerlyhealth.com/privacy-policy). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The Regional Sales Director is a first-line sales leadership role responsible for building, developing, and leading a high-performing specialty sales team supporting the launch and growth of an innovative mental health therapy. This leader will drive regional execution of commercial strategy by partnering with certified treatment centers, psychiatrists, and integrated care systems while ensuring alignment with regulatory, safety, and patient-access frameworks. The Regional Sales Director will play a critical role in shaping a new therapeutic category, and creating a culture of integrity, collaboration, and patient-centricity. Location: Remote in Rocky Mountains (Phoenix, AZ, Denver, CO). Reports to: Director, National Sales. Roles and responsibilities (Include but are not limited to): • Recruit, onboard, and lead a team of Territory Account Managers, • Foster a high-accountability, psychologically safe culture that promotes coaching, development, and collaboration, • Set clear expectations and performance standards aligned with company launch objectives, • Drive successful regional execution of the commercial launch strategy and identify opportunities to expand the treatment ecosystem, • Ensure field readiness around clinical data, patient identification, treatment protocols, and site-of-care logistics, • Foster strategic relationships with psychiatrists, treatment centers, behavioral health systems, academic centers, and Key Opinion Leaders (KOLs), • Partner cross-functionally with Medical Affairs, Market Access, Training, Patient Support, etc., • Provide field insights to inform brand strategy and launch optimization, • Analyze regional performance metrics and develop action plans to drive results, • Manage regional budgets, forecasting, and territory alignment, • Conduct regular field coaching to strengthen clinical selling skills and consultative engagement with mental health providers Candidate Profile: • Bachelor's degree required (advanced degree preferred), • 8-10+ years of pharmaceutical or biotech sales experience, • 5+ years of first-line sales leadership experience, • Demonstrated success launching specialty or neuroscience therapies, • Experience in psychiatry, CNS, or behavioral health markets, • Experience launching therapies requiring site certification, REMS, or specialized administration models and/or a background working with IDNs, academic medical centers, and specialty treatment sites, • Experience building teams in startup or pre-launch biotech environments 【For NYC】Compensation Description (annually): Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$180,000—$230,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job DescriptionAbout Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Engineering Team You'll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes. We are an incredibly supportive team. We swarm when problems arise and give excellent feedback to help each other grow. Working on our close-knit, multi-functional teams is a chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between. We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other. About the Role We are hiring a Staff AI Platform Engineer to help build the core platform that powers AI development at Invoca. This role is not focused on building isolated AI features or one-off model applications; this is a platform engineering role. You will design and build the reusable systems, abstractions, interfaces, and operating standards that enable product teams to develop, ship, and operate AI capabilities quickly and safely. You will work at the intersection of developer experience, backend systems, AI infrastructure, and platform architecture. Your job is to turn common AI development problems into durable platform capabilities: SDKs, APIs, gateways, orchestration primitives, evaluation frameworks, context-management tooling, and governance mechanisms that can be used broadly across teams. The right person for this role thinks in terms of platform as a product. You care not only about technical correctness, but also adoption, ergonomics, standardization, and long-term leverage. You know how to create opinionated golden paths that help teams move faster without sacrificing reliability, observability, or governance. What you'll have the opportunity to do: • Build the AI platform foundations: Design and maintain the core APIs, SDKs, libraries, and services that standardize how teams at Invoca build AI and agentic capabilities., • Create reusable agentic platform primitives: Build the platform components that product teams can assemble into real applications, such as orchestration building blocks, tool interfaces, workflow contracts, context-handling systems, and retrieval primitives., • Own platform-level evaluation infrastructure: Build the shared evaluation framework that enables teams to test AI systems consistently and at scale. This includes CI/CD integration, dataset and experiment workflows, scoring pipelines, and support for offline and online evaluation., • Standardize orchestration and interoperability: Help define the contracts, schemas, and interfaces that allow tools, runtimes, and services to work together cleanly. This includes platform patterns for MCP-style interoperability, tool discovery, and agent-to-agent or agent-to-system interactions., • Build for production scale and reliability: Design and improve the serving, routing, and control layers that sit between applications and model providers. You will help ensure low latency, high availability, cost efficiency, and strong production behavior.Drive observability and governance: Build and enforce the platform capabilities that make AI systems measurable, debuggable, and governable in production, including tracing, auditing, policy enforcement, and operational standards.Improve developer experience and platform adoption: Treat engineers and product teams as customers. Create tools, templates, documentation, and reference implementations that make the platform easy to adopt and hard to misuse., • Shape technical direction: As a staff engineer, you will influence architecture, standards, and long-term technical strategy for AI Platform. You will identify repeated patterns across teams and convert them into reusable platform solutions. As a Staff AI Platform Engineer, you will help define the technical foundation for AI development at Invoca. You will not be building isolated AI features; you will be creating the shared platform capabilities, standards, and operating model that enable many teams to build AI products quickly, safely, and consistently. You will: • Architect the AI platform foundations: Design and evolve the core libraries, SDKs, APIs, and shared services that standardize how teams build agentic and GenAI-powered products at Invoca., • Build reusable agentic and retrieval primitives: Create modular platform components for orchestration, retrieval, tool execution, workflow composition, adoption of latest protocols and standards, and A2A/MCP-compatible interoperability that product teams can use to build production-grade AI systems., • Own the evaluation platform: Build the shared evaluation infrastructure that enables teams to measure and improve AI quality through datasets, scoring pipelines, experiment workflows, and CI/CD-integrated offline and online evaluations., • Standardize context engineering: Develop the systems and tooling for prompt management, context versioning, templating, testing, and governance so teams can iterate safely and consistently on AI applications., • Engineer for scale, reliability, and governance: Build/Establish the serving, routing, and control layers between applications and model providers, ensuring strong production performance, cost efficiency, policy enforcement, and operational resilience., • Drive technical strategy and platform adoption: Partner with product and engineering leaders to turn recurring architectural needs into shared standards, reference implementations, and developer-friendly golden paths that accelerate delivery across the organization.Our Commitment to You At Invoca, AI Engineers are empowered by mentorship from leading experts across our data science, engineering, and architecture teams. Our dedicated AI platform team leverages a powerful combination of proprietary, and best-in-class vendor tools to create an scalable AI platform. Our goal is to seamlessly deliver transformative AI-powered experiences through our robust AI platform, and your expertise will contribute significantly in accelerating this mission. What You Bring to the Table: We're looking for a creative and driven AI Platform Engineer who is excited to tackle complex problems and build impactful solutions. You likely have: • Staff-level Platform Engineering Depth: 7+ years of professional experience in Platform engineering in AI/ML disciplines, with a strong focus on building shared infrastructure, platform products, developer tooling, or foundational backend systems used by a large number of users., • AI platform or agentic systems experience: You have worked on the infrastructure and framework layers behind AI systems such as agent orchestration, model-serving abstractions, evaluation systems, retrieval infrastructure, prompt/context tooling, MCP/A2A stack, platform APIs for AI development, etc., • Developer-facing product mindset: You care deeply about developer experience. You know how to design systems, interfaces, and abstractions that engineers actually want to use., • Strong distributed systems and backend engineering skills: You are highly effective in Python and/or TypeScript and are comfortable designing resilient services, APIs, asynchronous systems, and distributed workflows., • API and contract design ability: You have designed robust, typed, well-structured interfaces such as REST, gRPC, SDKs, or platform contracts that support long-term extensibility and adoption., • AI Systems Thinking Ability: You haven't just used frameworks like LangChain, LangGraph or LlamaIndex; you understand how they work under the hood and know when to abstract them away. You have built frameworks using them to solve various AI concerns for developers., • Experience with model infrastructure and operational concerns: You understand latency, throughput, reliability, token/cost management, model-provider integration, and the realities of running AI systems in production., • Experience with observability and evaluation: You have built or contributed to tracing, quality measurement, automated evaluation, or other systems that help teams understand and improve AI system performance., • Platform standardization instincts: You know how to take repeated engineering problems and turn them into reusable golden paths, shared components, and organizational standards., • Infrastructure as Code: Familiarity with Kubernetes, Docker, and Terraform., • Web Technologies: Intermediate to Expert level proficiency with TypeScript/JavaScript, React, and other web technologies., • Educational Foundation: Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent practical experience). An advanced degree (Master's or Ph.D.) is a strong plus. It would be a strong bonus if you have: • Experience with agent frameworks and orchestration runtimes such as LangGraph, LangChain, LiveKit or similar systems, • Experience with model gateways, inference infrastructure, or provider-routing layers, • Experience with retrieval systems, vector databases, and context-management infrastructure, • Familiarity with MCP-style interfaces, tool interoperability patterns, or workflow schemas, • Experience with multi-tenant platform design, governance, or enterprise-grade controls, • Experience creating reference implementations, templates, or internal developer platforms This role is a strong fit if you have built: • developer-facing AI platforms, • reusable orchestration or workflow systems, • evaluation and experimentation infrastructure, • platform APIs and SDKs for internal and/or external product/engineering teams, • model-serving, routing, or AI control-plane infrastructure, • shared AI tooling with strong operational rigor 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $180,000 - $273,000 plus bonus + equity #LI-Remote

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. The Role We're hiring Licensed Psychologists (Ph.D/Psy.D) to conduct autism assessments for adults via telehealth. You'll join a team dedicated to creating affordable, accessible diagnostic services while helping to shape best practices in adult autism assessment. Our clinicians come from diverse backgrounds and career stages - whether you're building your career foundation, balancing work with other responsibilities, or expanding your clinical expertise, we offer flexibility to match your needs. What You'll Do • Conduct comprehensive autism assessments for adults via telehealth, • Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans, • Write clear, thorough clinical reports that document findings and recommendations, • Participate in case consultations and clinical collaborative opportunities, • Focus on direct client care while we handle administrative tasks and insurance billingWhat We Offer Flexible Work Options: • Schedule autonomy (7am-10pm - 7days a week), • Part-time/Contract roles start at just 18 hours per week, • Full-Time salaried positions available with benefits, • Work from your private office or space, regardless of geographic location Clinical Support Structure: • Administrative support including scheduling, billing and insurance done for you, not by you so you can focus on clinical work, • Purpose-built technology for effective telehealth assessment and report writing, • Paid, structured onboarding program - we will set you up for success no matter your level of experience with Autism, • Inclusive, neurodiversity-affirming community of clinicians that values diverse perspectives and collaborative growth Professional Development: • Regular case consultation groups and monthly case conferences in a Project ECHO format, • Mentorship opportunities with experienced clinicians while you acclimate to our processes and systems, • Clear career advancement opportunities with pathways to lead roles and clinical leadership positions Benefits (Full-time Positions): • Comprehensive Medical/Dental/Vision coverage, • 401(k) retirement plan, • 15 days PTO plus major holidaysWhat We Look For: Required Qualifications: • Doctoral degree (PhD/PsyD) from an APA-accredited program, • Current state licensure as a Licensed Psychologist with no disciplinary actions, • Identity-affirming approach to patient care, • Strong clinical judgment and clinical interview skills, • Proficient remote communication abilities, • Tech competence and self-direction, • Desire to support an underserved population of autistic adults Preferred Qualifications: • PSYPACT licensure or eligibility, • Experience with adult diagnostic evaluations, • Background working with neurodivergent populationsJoin Our Team Ready to transform lives while advancing your career? Apply today to join Prosper Health's team of dedicated professionals making a real difference for autistic and neurodivergent adults. Prosper Health is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds, including those who identify as neurodivergent, LGBTQ+, or BIPOC. For those interested in 1099 opportunities, we offer a per assessment rate, paid upon submission of the assessment. Weekly pay$1,650—$2,200 USD We also offer salaried roles that come with full benefits. Annual Salary Range$100,000—$120,000 USDMore about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Stanford, Yale, Penn, Dartmouth, Northwestern, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job DescriptionAbout Invoca Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. About the Team Our Revenue Operations, Strategy and Enablement organization is designed as a unified, end-to-end revenue engine — aligning Strategy, Operations, Systems, and Enablement across the full customer lifecycle. We have eliminated traditional Sales, Marketing, and Customer Success Ops silos and replaced them with clear ownership across planning, execution, and infrastructure, within our GTM operating model. The Revenue Operations pillar owns how our revenue engine operates day-to-day. We are the team that translates business needs into operational solutions — defining the processes, workflows, and lifecycle structures that power scalable, efficient GTM execution across Marketing, Sales, and Customer Success. About the Role We're seeking a highly operational, process-driven, and strategic Director of Revenue Operations to own end-to-end operational process and procedure design across our full revenue lifecycle. This is not a systems or analytics role — it is a role for someone who excels at translating business needs into operational solutions: defining how the revenue engine runs, how teams collaborate, how workflows are governed, and how the customer journey is operationalized from first touch through retention. This role will partner closely with our Revenue Systems, Data & AI team to translate operational requirements into scalable system design and implementation, ensuring that what we define operationally is built and embedded into the tech stack. You will manage a cross-functional team covering Marketing Ops, Sales Ops, Customer Success Ops and Customer Education, while personally ensuring CS Ops process design is embedded as a core part of your end-to-end lifecycle ownership. This role reports to the VP Revenue Operations, Strategy and Enablement, and partners closely across Sales, Marketing, Customer Success, and Finance leadership. You Will Own End-to-End Operational Process & Procedure • Design and govern GTM operational processes across the full revenue lifecycle — from the first Marketing touch through Customer Success retention, • Define lifecycle stage definitions, entry/exit criteria, and cross-functional handoff standards, ensuring they are consistently applied and improved over time, • Govern lead routing, account assignment, territory execution, and workflow design across all GTM functions, • Own pipeline governance and inspection frameworks in partnership with the Revenue Strategy, Planning & Analytics pillar, • Identify and systematically eliminate operational friction across the revenue lifecycle Translate Business Needs into Operational Solutions • Act as the primary translator between business strategy and operational execution — defining not just what the goals are, but precisely how teams execute against them, • Work directly with Sales, Marketing, and CS leadership to understand business needs and design the operational model to support them, • Partner with Revenue Systems, Data & AI to translate operational requirements into scalable system design and implementation, ensuring what is defined operationally is accurately built into the tech stack, • Build operational frameworks and documentation that scale with business growth and increasing organizational complexity, • Ensure that AI and automation investments are grounded in sound operational process design, partnering with Revenue Systems, Data & AI on use case prioritization Lead and Develop Your Team • Lead and develop Revenue Operations Managers covering Marketing Ops and Sales Ops, providing direction, coaching, and clear prioritization, • Personally own CS Ops process design — including post-sale process optimization, customer health scoring logic, and customer lifecycle communications — as part of your end-to-end lifecycle remit, • Oversee Customer Education alignment to lifecycle stages, partnering with instructional design and content managers to connect Academy learning pathways to operational lifecycle moments, • Maintain content and tooling standard alignment between Customer Education and Revenue Training & Enablement Drive Cross-Functional Alignment & Adoption • Serve as the operational liaison across Sales, Marketing, CS, and Finance leadership, representing the operational model and advocating for process integrity, • Partner with Revenue Strategy, Planning & Analytics on territory execution, pipeline governance, and performance frameworks, • Align operational workflow rollouts with Revenue Training & Enablement to ensure field readiness and adoption, • Drive adoption of new processes and workflows across the GTM field, measuring effectiveness and iterating continuously Continuously Improve the Revenue Engine • Bring a data-informed perspective to process improvement, leveraging analytics insights from the Revenue Strategy, Planning & Analytics pillar, • Continuously evaluate operational processes for efficiency, scalability, and adoption across the field, • Stay ahead of best practices in revenue operations and bring a clear point of view on how emerging tools and AI capabilities can be operationally embeddedYou Have, • 8–12+ years of experience in Revenue Operations, GTM operations, or closely related roles in B2B SaaS, • Proven track record designing and governing end-to-end GTM processes across Marketing, Sales, and Customer Success, • Deep understanding of the full revenue lifecycle and how operational process design drives GTM execution, • Experience translating business strategy into operational frameworks and procedures, • Strong partnership experience working with systems/technical teams to translate operational requirements into scalable implementations, • Experience managing and developing operational teams across multiple GTM functions, • Demonstrated ability to drive cross-functional alignment across Sales, Marketing, CS, and Finance, • Strong analytical mindset — able to use data and insights to inform process design and improvement, • Exceptional communication and stakeholder management skills across all levels of the organization, • Comfort operating in a fast-moving, high-growth environment where structure is built, not inherited, • Experience with modern GTM tech stacks (Salesforce, Marketo, Gainsight, Gong, Salesloft) and how system design intersects with operational process, • Hands-on AI fluency — able to independently build, test, and deploy AI-powered workflows and automations, not just evaluate or direct others to do so; brings both a strategic point of view on where AI applies and the technical capability to prove it out themselves 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $139,000-$208,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Implementation is an essential differentiator for Invoca and a critical time in the customer journey. As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading Call Tracking and Analytics solution across a portfolio of customers. Reporting to the Senior Manager, Implementation, you will manage projects spanning four customer segments, ensuring a seamless onboarding experience that drives product adoption and long-term success. About the Role: This individual contributor role requires strong project management, product expertise, and communication skills to effectively guide customers through technical implementations while balancing multiple engagements. This role supports teams in the US and the UK. You will play a key role in delivering exceptional business value by optimizing onboarding processes, developing best practices, and collaborating cross-functionally to support customers in achieving their goals with Invoca. As a strategic thinker and problem solver, you will contribute to the continuous improvement of the implementation function and help scale processes to meet the evolving needs of a growing SaaS organization. You Will • Project & Portfolio Management: Oversee a portfolio of customer implementation projects, ensuring timely completion and successful execution., • Customer Engagement: Collaborate with customers to understand business objectives and tailor implementation strategies to their needs., • Product Expertise & Training: Become an expert on the Invoca platform, training customers on core functionalities, integrations, APIs, and webhooks., • Technical Implementation Support: Assist customers in deploying Invoca's JavaScript, integrating with MarTech platforms, and optimizing workflows., • Process Optimization: Identify and implement best practices to enhance efficiency, scalability, and customer experience., • Stakeholder Collaboration: Partner with Sales, Sales Engineering, Product and Customer Success to ensure smooth handoffs and consistent customer communication., • Issue Resolution & Risk Mitigation: Quickly identify potential issues, escalate as necessary, and proactively resolve challenges to ensure a positive onboarding experience., • Customer Advocacy: Gather insights from onboarding experiences to advocate for feature enhancements and inform product development., • Tracking & Reporting: Maintain accurate project records, track milestones, risk and ensure adherence to implementation Service Level Objectives using project management and CRM tools., • Global Market Alignment: Maintain an early-morning Eastern Time (ET) schedule to provide direct implementation oversight and real-time consultation for UK and European customers., • Agentic AI Exposure: Lead the deployment of Agentic AI workflows, ensuring autonomous agents are properly integrated into the customer's broader MarTech ecosystem.You Have:, • 2+ years of experience in a customer-facing, project management, or implementation role for a SaaS or technology company., • Regional Availability: Residency in the Eastern Time Zone with a consistent ability to start the workday during early morning hours to support international accounts., • Proven ability to manage multiple customer projects with strong prioritization and time management skills., • Professional experience or deep familiarity with implementing Agentic AI frameworks, autonomous agents, or LLM-driven automation., • Deep product expertise and the ability to translate complex technical concepts for both technical and non-technical audiences., • Strong interpersonal and communication skills, capable of discussing both technical details and business strategy., • Ability to follow structured processes while adapting to customer needs and business objectives., • Strong analytical skills with a data-driven approach to decision-making., • Ability to think critically, solve complex problems, and work well under pressure., • Experience with CRM and project management tools (e.g., Salesforce, Jira).Bonus Qualifications, • Experience with marketing technologies such as Google AdWords, Google Analytics, Salesforce, and Adobe., • Technical background with working knowledge of HTML, JavaScript, CSS, and other web-related languages., • Background in telecom, automotive, marketing, mobile, or digital media industries., • Experience in the affiliate marketing space., • Familiarity with Agile project management methodologies. 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - $77,000-$95,0000 / plus annual bonus DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Our Sales Engineering team is the technical heartbeat of the go-to-market organization. We partner with Sales, Product, and Engineering to solve complex customer challenges. We are a collaborative, "egoless" team that thrives on continuous learning and pushing the boundaries of what AI can do for our customers. What You'll Do:Architect the Demo Ecosystem • End-to-End System Design: Design and maintain the "Gold Standard" demo environment, including the system architecture, database schemas, and API layers that power Invoca's technical storytelling., • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes "visible" and intuitive for non-technical stakeholders., • Scalable "Scaffolding": Create modular demo assets and "click-to-deploy" sandboxes that the broader SE team can easily customize for specific industry verticals., • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes.Lead Technical Strategy, • Strategic Pre-Sales: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers., • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions., • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains "AI-ready," acting as a feedback loop between the field and our core product developers., • Governance & Safety: Implement "Human-in-the-Loop" checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.What You Bring:, • Business Acumen: The ability to translate a dry technical architecture into a "Value Story." You understand that the best code is useless if it doesn't solve a business pain point., • The "Multiplier" Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code., • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment. Nice to Have:, • Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js., • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow., • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use. You've read this far. If you're a smart, motivated, high-integrity rock star who meets the above criteria, come join our team! 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $130,000-$160,000/year plus comissionDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

Job DescriptionSenior Software Engineer I (Octothorpe) About Invoca: Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Octothorpe is a platform multiplier team: we build, maintain, and support tooling for connecting pieces of the platform (gems/libraries, CI/CD, shared infrastructure patterns) to improve the lives of service owners. Invoca's Release Engineering "North Star" is that any change that supports a service (code/config/infra/secrets/process settings) flows through a standard build & deploy process with CI, config validation, security checks, health checks, and rollback quickly and reliably. Octothorpe owns and evolves the tooling and processes that power developer autonomy, automation, standardization, tight feedback loops, and staging/production parity. About the Role: As a Senior Software Engineer I on Octothorpe, you'll be an individual contributor reporting to the Sr. Software Engineering Manager. You'll focus on turning our internal engineering platform vision into reality by strengthening our CI/CD, driving key Ruby/Rails platform upgrades, and making authentication/authorization safer and more standardized across services. You'll operate as an expert within the team's domains: solving large-scope problems, leading small efforts from design through rollout, and helping your teammates remove bottlenecks. The work is highly cross-functional and platform-oriented. You Will: Own and evolve CI/CD "paved road" tooling • Build and maintain reliable, scalable CI/CD workflows (guardrails, automation, reusable patterns/templates)., • Enhance Backstage as the unified developer portal, improving CI/CD visibility, deployment tracking, and self-service workflows., • Improve developer feedback loops: reduce flaky pipelines, speed up builds/tests, and increase observability of the release toolchain., • Operationally support release tooling (triage, incident follow-ups, preventative improvements).Drive Ruby/Rails platform upgrades (monolith + ecosystem), • Lead or heavily contribute to Ruby and Rails upgrade efforts, including:, • Coordinating cross-repo changes (application, Docker/CI images, shared gems, test strategy)., • Creating safe rollout plans (canaries, staged deploys, rollback paths) and enabling other teams through docs/runbooks.Platform enablement, • Build and improve self-service tooling and Golden Path workflows through Backstage, CI/CD templates, and standardized patterns so service teams can safely own their own infra, config, and auth changes without gatekeepers., • Help standardize and operationalize Auth0 and other authentication/authorization patterns across environments, • Partner with service teams to drive Golden Path adoption, unblock migrations, and turn platform investments into org-wide leverage.Embrace AI to accelerate delivery and improve developer experience, • Use AI-assisted development responsibly to increase throughput and quality (e.g., faster iteration, better testing strategies, improved docs/runbooks)., • Help the org adopt AI tools safely and effectively by sharing best practices and patterns. You Have: • CI/CD, Release Engineering, (Buildkite/Backstage), • ArgoCD, Kubernetes, • Ruby, Ruby on Rails, Bundler, dependency management, • Runtime/framework upgrades (Ruby upgrades, Rails upgrades), • Auth0 (or similar IdP), OAuth/OIDC concepts, M2M authentication, • Terraform / infrastructure-as-code (nice-to-have), • Observability, on-call/operational support, incident analysis, • AI-assisted development (Cursor, Claude Code) and best-practice sharing, • Working experience in a PAAS environment 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $127,000-$191,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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