Administrative Coordinator
hace 6 días
Ontario
Job Description We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for—with an eye toward the future. Our mission is to empower our employees to serve, build a workplace people love, leverage technology, grow responsibly, and maximize owner return and satisfaction. Our work is guided by our core values: Trust, Respect, Development, Adaptability, and Sustainability. Position Summary The Administrative Coordinator provides high-level administrative and organizational support with a strong focus on execution, tracking, follow-through, and coordination. This role is ideal for someone who is highly organized, detail-oriented, and comfortable supporting multiple leaders or departments in a fast-paced, operations-driven environment. This position does not require analysis or decision-making authority—success is defined by accuracy, organization, responsiveness, and the ability to close the loop on assigned administrative tasks. Key Responsibilities Calendar, Email & Administrative Coordination • Manage calendars, schedule meetings, and coordinate appointments for managers and leadership, • Monitor shared inboxes, route requests appropriately, and track action items to completion, • Coordinate meeting logistics, materials, and administrative follow-ups, • Organize incoming requests by priority and urgency while maintaining confidentiality, • Enter, update, and maintain information in trackers, logs, and shared dashboards, • Monitor deadlines, milestones, and handoffs to ensure timely completion, • Track progress only (no analysis or resolution authority), • Escalate missing, overdue, or stalled items according to established procedures, • Organize, file, and maintain operational and compliance documentation, • Ensure version control, accuracy, and accessibility of files, • Prepare routine correspondence and administrative documentation, • Maintain organized electronic and physical filing systems, • Coordinate office logistics, supplies, and vendor support, • Support standardized workflows, templates, and procedures, • Maintain accurate calendars, records, and trackers, • Exercise sound administrative judgment when prioritizing and escalating tasks, • Proactively follow up on incomplete or pending items, • Handle sensitive and confidential information with professionalism and discretion Essential Skills • Experience supporting multiple leaders or departments in a shared-services environment, • Strong ability to manage competing priorities and track deadlines, • Excellent written and verbal communication skills, • High level of professionalism, discretion, and reliability, • Proficiency with Microsoft Office and collaboration tools (Outlook, Word, Excel, Teams, SharePoint, Smartsheet, or similar), • Exceptional attention to detail, organization, and follow-through, • Familiarity with administrative case tracking, ticketing, or dashboard systems Required Experience • 3+ years of administrative or office support experience Preferred Experience • Experience in property management, affordable housing, real estate, or operations-focused environments, • Experience supporting multi-site or high-volume operational teams, • Experience with tracking and coordination tools such as Smartsheet, Monday.com, or SharePoint, • Familiarity with property management platforms (Yardi, AppFolio, RealPage, MRI, or similar), • Experience working within standardized procedures, SOPs, or workflow-driven environments Physical Requirements & Work Environment • 5–7 hours of sitting, reading, and typing daily, • 1–3 hours of walking daily, • Regular use of computer and office equipment, • Occasional bending, reaching, kneeling, crouching, and stair climbing, • Regular lifting of up to 30 pounds Quality has consistently led the industry through innovation, consistently delivering high customer satisfaction for our residents and partners. We also believe in going beyond simply taking care of the properties entrusted to us and further enhancing the communities in and around our properties. At Quality Management Group, we know that it is more than just a place to live, it’s a home. And here – it’s good to be home.At Quality Management Group (Quality), we believe in providing professional property management services with precision and care. Since 1982, Quality has overseen a diverse portfolio of single-family homes, affordable and conventional apartment communities, and specialty housing including permanent supportive, rural, senior, veterans and homeless housing.\r\n\r\nQuality has consistently led the industry through innovation, consistently delivering high customer satisfaction for our residents and partners. We also believe in going beyond simply taking care of the properties entrusted to us and further enhancing the communities in and around our properties.\r\n\r\nAt Quality Management Group, we know that it is more than just a place to live, it’s a home.\r\n\r\nAnd here – it’s good to be home.