Office Administrator
27 days ago
Pflugerville
Job DescriptionDescription: Why Join Us: • Collaborative and supportive environment where your contributions make a meaningful impact., • Opportunities for professional growth and development in the growing field of assistive technology., • Starting 12 days of PTO, plus the week between Christmas Eve and New Years Day and other federal holidays, • Flexible hours to accommodate needs away from the workplace. Position Overview: The Office Administrator will play a crucial role in supporting the day-to-day operations of the office, ensuring smooth communication and efficient processes across various departments. This role will involve managing customer relationships, coordinating schedules, assisting with calls, and performing general administrative tasks. Ideal candidates will have experience using a CRM system, excellent customer service skills, and an ability to juggle multiple tasks in a fast-paced environment. Experience with website management and technical writing is a plus! Key Responsibilities: • Serve as the primary point of contact for incoming calls and inquiries, providing exceptional customer service., • Keeping accurate and timely records of customer interactions, • Schedule and coordinate appointments, meetings, and events for the team., • Provide general office support including handling emails, organizing documents, and maintaining office supplies., • Assist with managing website content, including basic updates and edits., • Contribute to the creation of technical documentation, • Coordinate with internal teams to ensure seamless communication and workflow.Requirements: Required Skills and Qualifications: • Proven experience in an office administration or customer service role., • Proficient in using CRM systems (e.g., Salesforce, Zoho, etc.)., • Strong phone etiquette and experience handling both inbound and outbound calls., • Excellent organizational and time-management skills with the ability to handle multiple priorities., • Proficient in Google Suite and Microsoft Office Suite (Word, Excel, PowerPoint)., • Strong written and verbal communication skills., • Experience with scheduling and Google calendar management., • Ability to work independently and as part of a collaborative team., • Experience managing or updating website content (basic wordpress experience)., • Technical writing experience, with the ability to create clear and user-friendly documentation. We look forward to hearing from you! **Competitive salary based on experience Job Type: Full-time, in office. We can be flexible for the right candidate. Experience: United States (Required)