Front Office Assistant
hace 16 días
Round Rock
Job Description Join our dynamic Health, Wellness, and Fitness team as a Front Office Assistant, where you will be the welcoming face and first point of contact for our clients. This role is vital in creating a positive and seamless experience, supporting daily operations, and fostering a warm, professional environment. If you thrive in a fast-paced setting and enjoy helping others, this position offers an exciting opportunity to contribute to the well-being of our community while developing your career in the wellness industry. Key Objectives • Provide exceptional customer service to clients and visitors., • Manage front desk operations efficiently, including scheduling and communication., • Support administrative tasks to ensure smooth daily workflow., • Maintain a welcoming, organized, and professional reception area.Responsibilities, • Greet and assist clients promptly and courteously, both in person and over the phone., • Manage appointment bookings, cancellations, and rescheduling using scheduling software., • Handle client inquiries, provide information about services, and direct calls appropriately., • Process payments, maintain accurate records, and assist with basic bookkeeping tasks., • Coordinate with fitness trainers, wellness coaches, and other staff to support client needs., • Maintain inventory of office supplies and wellness materials, ordering replacements as needed., • Ensure the front office and lobby area are clean, organized, and inviting at all times., • Assist with administrative duties such as filing, data entry, and preparing reports., • Follow all health and safety protocols to maintain a safe environment for clients and staff.Requirements, • High school diploma or equivalent; additional education in office administration or related fields is a plus., • Proven experience in a front desk, receptionist, or customer service role, preferably in health, wellness, or fitness settings., • Strong communication skills, both verbal and written, with a friendly and professional demeanor., • Proficiency with scheduling software, MS Office Suite, and basic computer skills., • Ability to multitask, prioritize, and manage time effectively in a busy environment., • Detail-oriented with excellent organizational skills., • Comfortable handling confidential information with discretion., • Positive attitude, team player mindset, and a passion for health and wellness. We use eVerify to confirm U.S. Employment eligibility.