Office Manager
26 days ago
Schenectady
Job Description We are in search of a Front Desk Associate to become a part of our clients team in the Service industry, situated in Schenectady, New York. This role offers a long term contract employment opportunity, where you will be primarily responsible for managing customer interactions, overseeing accounts receivable, and ensuring data entry accuracy. Responsibilities: • Effectively manage and direct customer interactions via phone calls., • Follow up on customer inquiries and ensure they are resolved promptly., • Supervise the payment collection process and ensure timely receipt., • Accurately apply received payments to the relevant customer accounts., • Direct customers to the appropriate sales personnel as required., • Maintain an accurate record of all customer credit information., • Monitor customer accounts regularly and take necessary actions when needed., • Ensure precise numeric data entry in all customer records., • Uphold the accounts receivable process and ensure its smooth operation., • Proven experience in an office management role or similar administrative position, • Proficiency in data entry, particularly numeric, • Excellent organizational and time-management skills, • Ability to multitask and prioritize daily workload, • Strong verbal and written communication skills, • Proficient in Microsoft Office, including Word, Excel, and Outlook, • High attention to detail and problem-solving skills, • Ability to work well under pressure and meet deadlines, • Ability to maintain a high level of accuracy in preparing and entering information, • Demonstrated ability to effectively manage and lead a team, • Excellent customer service skills and detail-oriented demeanor