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Job Description The Junior Concept Manager is responsible and accountable for all restaurant activities and assumes complete responsibility for the restaurant as necessary. They ensure that all activities are consistent with and supportive of the restaurant’s business plan. Ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job descriptions. Will oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, profitability, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Delivers revenues and profits through talent development, P&L management, marketing, and appealing restaurant service. Achieves results by planning, communicating, delegating, and following up. Is a role model and sets a positive example for the entire team in all business and personnel management aspects. Will respond to all guest complaints, taking prompt and appropriate action to resolve problems and maintain guest satisfaction. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Total Guest Satisfaction & Service • Regularly measure and evaluate service levels and standards using guest and employee feedback and develop plans for continuous improvement., • Consistently provide a quality product and Guest service experience that delivers total guest satisfaction. Model and create an environment where the guest is always right; ensure a positive guest service experience., • Respond positively and quickly to guest concerns. Correct potential problems before they affect guests. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests., • Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred guests., • Accomplish restaurant objectives by recruiting, selecting, onboarding, orienting, training, assigning, scheduling, coaching, counseling, and disciplining the entire staff. Our mission is to develop high-quality team members who demonstrate and ensure consistent guest satisfaction., • Evaluate each employee’s ability to maintain high levels of guest satisfaction consistently. Continuously improve all employees' skills, knowledge, and morale by effectively utilizing all training programs, from new employee orientation to management-training classes., • Develop beverage knowledge in all bar areas to all staff members. Communicate job expectations; plan, monitor, appraise, and review job contributions; plan and review compensation actions while enforcing policies and procedures., • Evaluate each employee’s performance based on clearly communicated standards and expectations. Hold each employee accountable for their individual and team performance and oversee the training of all new employees., • Be able to identify and develop staff members for future leadership roles. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts while maintaining labor cost goals., • Meet restaurant financial objectives by developing and implementing strategies to increase average checks total., • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs., • Responsible for ensuring that all financial (invoices review and submission, reporting, DSR, paid-outs) and personnel/payroll-related administrative duties are completed accurately, on time, and by company policies and procedures., • Responsible for all restaurant inventories, including food, liquor, beer, wine, furniture, accessories, office supplies, equipment, & tool inventories, and must constantly manage & maintain documented detailed status in all areas, including on-hand quantities and costs, & quality levels., • Utilize labor effectively to meet budgets while ensuring high standards of Quality, Service & Cleanliness. Schedule labor as an anticipated business activity requires while ensuring that all positions are staffed as needed, and labor cost objectives are met., • Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; comply with health and legal regulations; and maintain security systems to protect all employees, guests, and company assets (building, cash, equipment, supplies)., • Enforce & uphold food safety & sanitary requirements for food handling, general cleanliness, and maintenance of kitchen and dining areas to ensure our guests' and employees' health and safety., • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances., • Supervise the bar’s operation to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations., • Eliminate over-pouring by bar staff and consistently secure/monitor use of all products to maintain liquor/beer/wine costs to company standards and goals., • Keep management promptly and thoroughly informed of all issues (i.e., problems, unusual matters of significance, and positive events) and take prompt corrective action where necessary or suggests alternative courses of action., • Understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the restaurant, employees, and guests., • Communicate regularly with management concerning the activities of the restaurant and its employees to include written reports of the activities as needed. Keep records required by government agencies regarding sanitation and food subsidies when appropriate., • Hours may vary if the manager must fill in for their employees or if emergencies arise (typical work week = 60 hours), • On a continuous and ongoing basis, ensure that all employees understand their roles and responsibility in reporting any personal knowledge concerning such incidents occurring on the premises., • In the event-specific incidents that occur regularly, take corrective actions to prevent such incidents., • Ensure employees maintain the interior and exterior premises free of liquids to minimize slips and falls., • College degree is preferred. A Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative., • 5 – 8 years in a fine/casual dining atmosphere managing a restaurant with $3 to $10 million in volume., • Must have led a team of 30 employees minimum in front of the house and back of the house combined., • Knowledge of computers, Microsoft Office. Proficient in the following dimensions of restaurant functions., • Previous management experience in both kitchen operations and front-of-the-house operations., • Must agree to and successfully pass a background screening., • Know of service and food & beverage operations, generally involving at least three years of front-of-the-house & back-of-the-house operations., • Possess excellent basic math skills and have the ability to operate a cash register or POS system., • Demonstrate a leadership style that creates a positive working environment and remains calm during stressful and emotional situations., • Must be able to work lunch and dinner shifts on weekdays, weekends, and all holidays., • Knowledge of office administration., • Knowledge of human resource management and supervision., • Ability to maintain a high level of accuracy in preparing and entering information., • Efficient written communication skills. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Summary: The Lending Project Specialist (Lending Business Analyst) is responsible for leading and supporting enterprise-wide initiatives across Home Loans, Consumer Lending (direct, indirect, and fintech channels), and Credit Solutions. This role serves as a key liaison between lending operations, Information Technology, the Project Management Office (PMO), and external vendor partners to drive the successful development, enhancement, and launch of new lending products, platforms, and process improvements. The Lending Business Analyst will lead projects related to new product development, vendor partner onboarding, platform implementations, and operational enhancements, ensuring alignment with business objectives, regulatory requirements, and operational readiness. In addition, the role is responsible for processing, analyzing, and reporting on lending data across all supported departments, delivering actionable insights to leadership to support performance monitoring, risk management, and strategic decision-making. This position requires strong analytical skills, project leadership skills, and the ability to effectively coordinate cross-functional teams to ensure projects and reporting initiatives are delivered on time, within scope, and with measurable business impact. We encourage you to view and apply directly at edfed.org/careers Duties & Responsibilities: • Lead and support cross-functional projects for the development, enhancement, and launch of lending products, platforms, and operational processes across Home Loans, Consumer Lending (direct, indirect, and fintech channels), and Credit Solutions., • Serve as the primary business liaison between lending departments, Information Technology, the Project Management Office (PMO), and third-party vendors to ensure initiatives are well-defined, coordinated, and executed effectively., • Partner with internal stakeholders to gather, document, and translate business requirements into functional specifications that support member experience, operational efficiency, compliance, and risk management., • Manage project activities related to new vendor partner onboarding, system implementations, integrations, and enhancements, including testing, user acceptance, training coordination, and post-implementation support., • Process, analyze, and maintain lending-related reports for all supported departments, ensuring data accuracy, consistency, and timely delivery to leadership and key stakeholders., • Develop and deliver actionable insights from lending data to support portfolio performance, operational efficiency, member service outcomes, and strategic decision-making., • Monitor project progress, risks, issues, and dependencies; communicate status updates and recommendations to leadership, PMO, and business partners., • Ensure lending initiatives and reporting processes align with credit union policies, regulatory requirements, internal controls, and industry best practices., • Support continuous improvement efforts by identifying process gaps, inefficiencies, and opportunities to enhance member experience and staff effectiveness., • Collaborate with lending leadership to prioritize initiatives, balance resource needs, and support strategic goals of the credit union., • Associate's degree in Finance, Information Systems, or a related field, or an equivalent combination of education and relevant experience., • Ability to think strategically, conceptually and analytically including strong trouble-shooting skills., • Foundational knowledge of consumer and/or mortgage lending products and processes, including exposure to direct, indirect, fintech, or collections environments., • Ability to to collaborate effectively with cross-functional teams, including lending operations, IT, PMO, and external partners, to support shared goals., • Strong analytical skills with experience processing, validating, and interpreting lending and operational data to produce accurate reports and actionable insights., • Effective written and verbal communication skills, with the ability to present findings and recommendations to leadership and business stakeholders., • Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines in a collaborative, team-oriented environment., • Ability to work independently while maintaining strong collaboration and accountability across departments., • Experience of acting in a consultancy capacity guiding team members to appropriate decisions., • Maintain the confidentiality of the Credit Union and member records at all times., • Advanced knowledge of the Credit Union products and services., • Understanding of the importance of regulatory compliance, internal controls, and data integrity within a credit union environment., • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint; experience with loan origination systems, core systems, or reporting/BI tools is a plus. The following are some benefits offered to employees: • Paid Holiday, • Paid Birthday, • Paid Sick and Personal Days, • Paid Vacation, • Retirement/401K with matching contributions, • Medical, Dental and Vision Insurance, • Life Insurance and Long Term Disability, • Tuition reimbursement for Undergraduate and Graduate courses, • Various Incentive Programs As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position. Company DescriptionAs a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.

Job Description The Leasing Manager is an onsite leader who will be responsible for driving the property’s leasing and marketing efforts. This invaluable role will collaborate with the property manager to ensure the community’s events and campaigns are targeted, creative, and aligned with the PeakMade brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. Who You Are: • A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team, residents, and communities with respect., • Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community., • Flexible. You are able to adapt and manage through a fast paced, constantly changing environment., • A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across Leasing and Operations: • Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process., • Provide excellent customer service and serve as an example to the team as a representative of Peak and your community., • Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs, • Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet, • Lease and renew beds/apartments via in person, on the phone or online, • Regularly using the following apps – Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps, • Keep an up-to-date and fresh look on all property social media platforms, • Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your PeakMade community, • Assist with the development and execution of annual marketing plans within budget, • Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students., • Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy, • 2+ years of leasing off campus student housing apartments, • High school diploma or equivalent, • Previous experience in a leadership role preferred, • Some weekend and evening availability preferred, • Communication skills that foster an environment of connection and belonging, teamwork and productivity, • A passion for helping college students find their next home What You’ll Get (Peak Perks): • Monthly, quarterly, and annual commission and other bonuses available, • Housing discount (varies by property), • Mentorship program available, • Up to 12 weeks paid parental leave + one year of diapers, on us, • 15 Days of PTO + 2 additional “Wellbeing Days”, • 401(k) Match, • Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program, • Commitment to leadership training and growth opportunities PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.