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Job Description Wider Circle is looking for a CHW in Philadelphia, Pennsylvania to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity. Company Overview Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com. Responsibilities Program Leadership: • Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health., • Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes., • Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement., • Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data., • Manage your time and ability to track and report out on hours worked in a remote Additional Responsibilities: These may be required based on your location and company need. • Home Canvassing: Conduct in-home visits to, meet with members that you are unable to reach or to meet with them to review member needs and encouragement to get them to events. Physical Demands: To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engagement personnel will be regularly required to: • Safely and consistently drive to public places up to 30 miles away from their home, • Frequently carry up to 30 pounds of supplies, • Frequently stand and comfortably speak publicly, including projecting their voice in indoor and outdoor spaces in front of groups, • Routinely sit, stand, and walk to allow the team member to interact with members for the duration of each event effectively, • Ability to see and hear well enough to interact with members by phone and in-person and respond to member questions, • Ability to use a computer to view, enter and update information in different systems, • Must be a Certified as a Community Health Worker in Pennsylvania, • Team Player: Able to work well with others, contribute to a positive environment, and provide leadership when needed., • Proactive: Take the lead on community engagement initiatives with minimal direction., • Adaptable: Comfortable in a fast-paced, changing environment, and eager to learn and grow., • Experience: 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus., • Education: Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree., • Community Building: Experience creating or supporting a community of 500+ members., • Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments., • Tech Savvy: Comfortable using web-based and app-based systems., • Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision., • Transportation: Reliable transportation for home visits, willing to travel 20-50 miles., • Flexible Schedule: Available to work outside regular business hours when needed., • Passionate about helping others and building relationships., • Excellent communication and presentation skills., • Outgoing, positive, and able to engage people in person and virtually. Benefits Compensation As a venture-backed company, Wider Circle offers competitive compensation including: • Performance-based incentive bonuses, • Opportunity to grow with the company, • Comprehensive health coverage including medical, dental, and vision, • 401(k) Plan, • Paid Time Off, • Employee Assistance Program, • Health Care FSA, • Dependent Care FSA, • Health Savings Account, • Voluntary Disability Benefits, • Basic Life and AD&D Insurance, • Adoption Assistance Program, • Training and Development, • Starting salary: $21.00-23.00 And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues—you're leveling up the player experience! This role operates on either the Swing Shift or Overnight Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: • Swing Shift: 6:00 PM – 4:00 AM What You'll Do: • Deliver real-time, empathetic support across chat, email, and phone., • Help players manage accounts, navigate responsible gaming tools, and solve tech challenges., • Guide players through promos, loyalty programs, and game rules., • Investigate and escalate complex bugs, fraud signals, or account concerns., • Propose smarter processes and help evolve our internal knowledge base., • Thrive in multiple systems, queues, and workflows—without skipping a beat., • Investigate and escalate technical bugs, account issues, or fraud risks as needed., • Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues., • Proactively contribute to a positive, collaborative team culture., • 1+ years of customer service experience (call center, helpdesk, or online support preferred)., • Strong communication skills, especially written—tone, grammar, and clarity matter., • Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting., • Highly reliable, self-motivated, and able to adapt in a fast-paced environment., • Flexible schedule, including availability for weekends, evenings, and holidays., • Experience or interest in sports betting and major U.S. sports is a major plus. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $20.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $20.75 to $24.00 per hour. There's no fixed timeline for tier progression — it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID #LI-DNP This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$20—$24 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI's Poker Player Support Supervisor will be instrumental in creating a world class experience for our poker players. They will own the development of internal and external knowledge articles. As well as own the development of the poker vertical training curriculum for the support team. The Poker Player Support Supervisor will be crucial in ensuring support agents assist players in compliance with all procedures and policies. This position will involve direct phone, email, and live chat communications with players. This position will require evening and weekend availability. What You'll Do: • Development of support training curriculum for poker., • Creation of customer-facing help center articles., • Develop and ensure the adoption of internal support poker policies and procedures., • Conduct continuous, thorough reviews of our customer-facing help center to ensure articles are up-to-date and relevant., • Regularly review customer sentiment trends with members of the Poker Product team., • Partner directly with the Poker Product team to share player insights and feedback to inform product improvements., • Lead the team in exceptional customer service and ensure staff understands and delivers exceptional service., • Own escalated customer inquiries to resolution., • Monitor support live chat queue and respond to player inquiries and requests in real-time., • Assist players in any Responsible Gaming inquiries and escalate all concerns., • Escalate all suspected game integrity concerns to the poker fraud team., • Escalate all incidents of Fraud, AML, and Risk to Risk and Payments team., • Assist players with specifics about promotions, loyalty programs, and terms and conditions., • Escalate all necessary issues to management in a timely fashion., • 2+ years of casino operations experience with supervisor experience is preferred., • Experience with poker gameplay (online), poker procedures, terminology, rules, and regulations strongly preferred., • Experience with gambling industry and industry terminology, standard promotions, and gameplay., • Great written communication skills., • Self-motivated and very reliable., • Tech-savvy and efficient with computers, browsers, mobile devices., • Ability to search, find answers, and instruct our players on remedies to a wide variety of issues. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$61,000—$63,000 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues—you're leveling up the player experience! This hybrid role, based in Collingswood, NJ, begins with a 4 week training program, Monday through Friday from 9:00 AM – 5:00 PM. The first day of training is on-site at our Collingswood office. After training is completed, you will transition into your assigned schedule. This position operates on a rotating schedule based on business and coverage needs. Candidates must be comfortable working any of the following shifts: Standard Shifts: • Earliest shift: 8:00 AM – 6:00 PM What You'll Do: • Deliver real-time, empathetic support across chat, email, and phone., • Help players manage accounts, navigate responsible gaming tools, and solve tech challenges., • Guide players through promos, loyalty programs, and game rules., • Investigate and escalate complex bugs, fraud signals, or account concerns., • Propose smarter processes and help evolve our internal knowledge base., • Thrive in multiple systems, queues, and workflows—without skipping a beat., • Investigate and escalate technical bugs, account issues, or fraud risks as needed., • Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues., • Proactively contribute to a positive, collaborative team culture., • 1+ years of customer service experience (call center, helpdesk, or online support preferred)., • Strong communication skills, especially written—tone, grammar, and clarity matter., • Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting., • Highly reliable, self-motivated, and able to adapt in a fast-paced environment., • Flexible schedule, including availability for weekends, evenings, and holidays., • Experience or interest in sports betting and major U.S. sports is a major plus. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $20.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $20.75 to $24.00 per hour. There's no fixed timeline for tier progression — it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID #LI-DNP This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$20—$24 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!