Crown Heights, Brooklyn
Job Summary:
The Picker/Packer & Returns Specialist will be responsible for accurately picking and packing orders, as well as receiving and testing returned items. This role is essential for ensuring that our customers receive their products on time and that any returned items are assessed and processed efficiently. Picking and Packing:
Order Fulfillment: Accurately pick items from inventory based on order specifications and prepare them for shipping.
Packing: Safely pack items using appropriate materials, ensuring they are secure and ready for transit.
Labeling: Create and affix shipping labels and documentation to outgoing packages, ensuring accuracy.
Returns Management:
Receiving Returns: Inspect and receive returned items from customers, ensuring all returned products are logged accurately.
Testing Products: Conduct thorough testing of returned items to assess functionality and determine if they can be restocked or require further action.
Documentation: Maintain detailed records of returned items, including reasons for return and testing outcomes.
