Driver/Mover - Full Time
2 days ago
Philadelphia
Job Description Flex Storage offers a quick, simple, and modern storage experience through highly secure storage trailers powered by cutting-edge technology. We’ve reimagined the traditional storage model by replacing warehouses and moving trucks with sleek, mobile trailers designed for optimal storage conditions and swift, streamlined transport. As a fast-growing Series B startup, we’re looking for hands-on team members who are energized by growth, innovation, and real-world impact. Position Overview: We’re hiring experienced Moving Excellence Leads to join our growing team and help deliver top-tier moving and storage services. In this role, you’ll take charge of on-site job execution — leading moving teams, coordinating delivery logistics, and ensuring that each customer’s experience is smooth, professional, and stress-free. You’ll act as the face of Flex in the field, combining leadership, problem-solving, and customer service to ensure successful job outcomes across residential and commercial moves. Pay Range: $18 - $22, depending on experience Key Responsibilities • Lead and oversee customer job sites, including trailer deliveries, pickups, and full-service moves., • Manage third-party labor teams and ensure safe, professional handling of all items., • Ensure jobs are completed on time and to spec, providing on-site quality control and accountability., • Direct and support labor teams throughout each job., • Train and coach team members on safety, proper lifting techniques, and customer service expectations., • Foster a collaborative and respectful working environment on every site., • Operate pickup trucks and/or box trucks (with or without trailers) as part of job execution., • Safely transport equipment and materials between customer locations, parking lots, and staging areas., • Ensure all driving complies with DOT and Flex standards., • Serve as the on-site point of contact for the customer throughout the job., • Communicate clearly and professionally with customers to set expectations and resolve any concerns., • Represent Flex’s values of professionalism, reliability, and innovation., • Ensure all team members adhere to safety protocols and use required protective equipment., • Conduct pre-job safety walkthroughs and identify any risks or concerns before starting work., • Report any incidents or job exceptions promptly to HQ/Operations. Qualifications • Required: 2+ years of experience in the moving or storage industry, • Preferred: 2+ years in a team lead or supervisory role, • Required: Valid driver’s license and clean driving record, • Preferred: Experience driving box trucks or pickup trucks with trailers, • Ability meet the physical requirements of the position with or without reasonable accommodation, • Strong communication skills and customer-facing experience, • Tech-savvy and comfortable using a smartphone and apps for scheduling, tracking, etc. (Slack, Back Office system, etc.), • Strong decision-making skills in dynamic, real-time job environments Physical Requirements: • Physical Activity / Requirement, • Frequency / Expectation, • Lifting / Carrying, • Ability to lift and carry up to 75 lbs repeatedly, • Standing / Walking, • Prolonged periods of standing and walking during job execution, • Bending / Stooping / Kneeling, • Regularly required with loading and unloading, • Pushing / Pulling, • Frequent pushing and pulling of carts, furniture, or equipment, • Climbing, • Occasional use of steps, ramps, or short ladders, • Driving, • Operating a pick-up trick for extended periods, • Hand Dexterity, • Handling tools, equipment, and mobile devices (Smartphones), • Visual Activity, • Reading delivery instructions, maps, labels, and operating vehicles, • Personal Protective Equipment (PPE), • Must wear PPE (e.g gloves, safety vests, etc.) as required by Flex, • Environmental Exposure, • Work may be performed in outdoor conditions including heat, rain, or cold Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Vision insurance License/Certification: • Driver's License (Required)