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Job DescriptionJoin LaundryLux Customer Success Manager What we are looking for: We are seeking a proactive and relationship-driven Customer Success Manager to join our team. In this role, you will serve as the primary point of contact for our customers, ensuring their satisfaction, retention, and success with our products and services. The ideal candidate will be customer service focused with excellent communication skills, and a proven ability to build long-term partnerships that drive business growth. Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: • Health benefits package including medical, dental & vision plans, • Life Insurance, • 401(k) with company matching, • Paid Time Off, • Paid Holidays, • Profit Sharing, • Employee Referral Program, • Mentorship Program, • Company Sponsored Training, • Serve as the main liaison between customers and internal teams to ensure seamless communication and service delivery., • Develop strong, trust-based relationships with key customer accounts, acting as their advocate within the organization., • Understand customer business needs and objectives to recommend solutions, products, and services that align with their goals., • Oversee onboarding and training for new customers, ensuring they are set up for success., • Monitor customer account health, proactively identifying risks and opportunities for growth., • Resolve issues quickly by coordinating with production, logistics, and technical support teams., • Gather and analyze customer feedback to help improve products, services, and overall customer experience., • Track key performance metrics such as customer satisfaction, retention, and revenue growth., • Support sales and account management teams in identifying cross-sell and upsell opportunities., • Partner with operations, and quality teams to ensure products meet customer requirements and timelines.What you should have:, • Strong understanding of supply chain, production, and manufacturing operations., • Excellent interpersonal and communication skills, with the ability to manage multiple stakeholders., • Problem-solving mindset with strong organizational and analytical abilities., • Bachelor’s degree in business, Engineering, Manufacturing, or related field (MBA a plus). If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Job Description General Manager in Training At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you ready for a progressive company where you can evolve your leadership experience, business acumen, and overall ability to independently lead a restaurant operation? If so, apply for our GMIT role today! Throughout your time as a GMIT, you will be expected to learn and master competency-based leadership and operational skills, creating the perfect recipe for performance success. What You’ll Do: • Work closely with Management Team and Team Members to ensure our guests receive mind-blowing experiences, • Deliver memorable guest experiences and coach other Managers how to partner with the General Manager on recruiting, orientation, training, and performance evaluations of Team Members and Supervisors, • Ensure team members and Management team are trained properly using CAVA tools., • Provide performance feedback and recognition to Team Members on a consistent basis, • Assist and learn from the General Manager to execute administration duties including P&L, budgets, and cost controls regarding food, beverage and labor goals, • Proven track record of coaching and developing team members, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. General Manager in Training | Kitchen Manager | Shift Leader | BOH Manager | HOH Manager | Restaurant Manager | Service Manager | FOH Manager | Hourly Assistant Manager | Shift Manager | Restaurant | Full Time

Job Description General Manager in Training At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we’re here to celebrate your growth. We foster a culture built on five core values: • Positivity – Every one of us can change someone’s day for the better., • Transparency –We use transparency to help us make decisions through open dialogue, • Humility – We can always find ways to improve., • Fanaticism – We are passionate about the opportunity to turn every guest into a fanatic., • Thoughtfulness –We go above and beyond for our guests, our teams and communities. The Role: In the role of GMIT you will gain hands-on experience in a progressively defined program to evolve your supervisory experience, business acumen, and overall ability to independently lead a restaurant operation. Throughout your time as a GMIT, you will be expected to learn and master the following competency-based leadership and operational skills including but not limited to: Putting Customers First, Adapting to Change, Fostering Collaboration, Achieving Results, Developing Yourself & Others. What You’ll Do: • Work closely with Management Team and Team Members to ensure our guests receive mind-blowing experiences, • Deliver memorable guest experiences and coach other Managers how to partner with the General Manager on recruiting, orientation, training, and performance evaluations of Team Members and Supervisors, • Ensure team members and Management team are trained properly using CAVA tools., • Provide performance feedback and recognition to Team Members on a consistent basis, • Assist and learn from the General Manager to execute administration duties including P&L, budgets, and cost controls regarding food, beverage and labor goals, • Proven track record of coaching and developing team members, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. General Manager in Training | Kitchen Manager | Shift Leader | BOH Manager | HOH Manager | Restaurant Manager | Service Manager | FOH Manager | Hourly Assistant Manager | Shift Manager | Restaurant | Full Time We use eVerify to confirm U.S. Employment eligibility.

Job Description We are a state-of-the-art cannabis scientific laboratory dedicated to ensuring the safety, quality, and regulatory compliance of cannabis products. We partner with cultivators, manufacturers, and dispensaries to deliver precise analytical results and uphold the highest industry standards. Join our mission to advance responsible cannabis practices. Job Summary: We are seeking a highly experienced and strategic Operations Manager to lead and optimize the performance of our cannabis scientific laboratory. This pivotal leadership role will be instrumental in driving operational excellence, ensuring stringent regulatory compliance, and fostering a customer-centric culture that supports robust sales growth. The ideal candidate possesses a deep understanding of laboratory operations, a proven track record in management within a regulated industry, and an unwavering commitment to quality and efficiency. This role may require periodic travel. Key Responsibilities: * Strategic & Operational Leadership: * Oversee and optimize all day-to-day operations of the scientific laboratory, ensuring efficiency, accuracy, and adherence to established protocols and quality management systems. * Collaborate closely with corporate leadership to define, implement, and monitor company strategies and operational goals. * Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and elevate overall performance and service delivery. * Ensure all laboratory processes and outputs meet or exceed company standards and client expectations. * Sales Growth & Market Development: * Develop and execute comprehensive strategies to achieve district sales targets and enhance operational effectiveness that directly supports revenue generation. * Analyze complex sales reports, market trends, and competitive intelligence to identify new growth opportunities, areas for service expansion, and potential improvements. * Implement and monitor promotional strategies, ensuring they are aligned with overall company goals and deliver measurable results. * Regulatory Compliance & Quality Assurance: * Guarantee strict adherence to all state and local cannabis regulations, including those pertaining to laboratory testing, inventory management, sample handling, security protocols, and customer verification processes. * Conduct regular, thorough internal audits and inspections to verify compliance with all legal, industry, and internal quality management requirements. * Implement and maintain robust quality assurance programs to ensure the reliability and accuracy of all laboratory testing results. * Team Leadership & Development: * Provide exceptional leadership, mentorship, and motivation to diverse teams within the laboratory operations. * Foster a collaborative, high-performance, and customer-first culture within the operational departments. * Oversee recruitment, training, performance management, and professional development of operations staff. * Financial & Resource Management: * Manage operational budgets effectively, ensuring cost control and optimal resource allocation. * Negotiate with vendors and manage supplier relationships to secure advantageous terms for laboratory supplies and services. Qualifications: * Minimum of 5 years of progressive experience in a strategic operations role, with at least 2 years in a direct management or leadership capacity. * Demonstrated experience within the cannabis industry, particularly in a laboratory, manufacturing, or highly regulated environment, is strongly preferred. * In-depth knowledge of state and local cannabis regulations relevant to laboratory testing, compliance, and operations is essential. * Proven ability to significantly drive sales performance, effectively manage complex budgets, and consistently improve operational efficiency. * Exceptional leadership, interpersonal, and communication skills (written and verbal) with a demonstrated ability to motivate, develop, and manage diverse teams. * Superior organizational, analytical, and problem-solving abilities, with a keen eye for detail. * Proficiency in relevant software, including CRM systems, LIMS (Laboratory Information Management Systems), and Microsoft Office Suite (especially Excel). * Willingness and ability to travel frequently as required by business needs.

Job Description General Manager in Training At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Are you ready for a progressive company where you can evolve your leadership experience, business acumen, and overall ability to independently lead a restaurant operation? If so, apply for our GMIT role today! Throughout your time as a GMIT, you will be expected to learn and master competency-based leadership and operational skills, creating the perfect recipe for performance success. What You’ll Do: • Work closely with Management Team and Team Members to ensure our guests receive mind-blowing experiences, • Deliver memorable guest experiences and coach other Managers how to partner with the General Manager on recruiting, orientation, training, and performance evaluations of Team Members and Supervisors, • Ensure team members and Management team are trained properly using CAVA tools., • Provide performance feedback and recognition to Team Members on a consistent basis, • Assist and learn from the General Manager to execute administration duties including P&L, budgets, and cost controls regarding food, beverage and labor goals, • Proven track record of coaching and developing team members, • May stand for long periods of time and lift up to 50 pounds, • Assist with any additional duties assigned Physical Requirements: • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. General Manager in Training | Kitchen Manager | Shift Leader | BOH Manager | HOH Manager | Restaurant Manager | Service Manager | FOH Manager | Hourly Assistant Manager | Shift Manager | Restaurant | Full Time We use eVerify to confirm U.S. Employment eligibility.