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About the Role Lamborghini Minneapolis is looking for a Senior Service Advisor who sets the standard for client experience in the service drive. You'll own the relationship from check-in to delivery, acting as the bridge between our clients and our technical team — ensuring every interaction reflects the precision and care the Lamborghini name demands. This is a performance-driven role for someone who combines genuine client care with strong service sales ability and the organizational discipline to manage a high-end, high-volume environment. What You'll Do • Own the full-service journey: check-in, repair order development, technician coordination, delivery, and follow-up, • Conduct detailed vehicle walk-arounds and document condition, mileage, VIN, and client concerns accurately, • Write clear, comprehensive repair orders and communicate timelines, costs, and recommendations with confidence, • Use TruVideo and digital inspection tools to walk clients through vehicle condition and recommended services, • Identify and sell additional maintenance, repair, and service opportunities, • Coordinate vehicle staging, transportation, and final delivery logistics, • Follow up proactively to drive client satisfaction and repeat business, • Partner with technicians, service administration, and dealership leadership to maintain an efficient workflow Required Qualifications • Prior automotive service advisor experience, • Strong understanding of repair and maintenance processes, timelines, and costs, • Proven ability to explain technical information clearly to non-technical clients, • Demonstrated service sales performance, • High attention to detail and organizational discipline under volume, • Proficiency with dealership management systems and technology, • Valid driver's license with a clean driving record, • Background check and MVR review required Preferred Qualifications • Luxury or exotic brand experience (Lamborghini, Ferrari, McLaren, Porsche, Bentley, Rolls-Royce, Aston Martin, or similar), • Experience with high-net-worth clients or in a luxury retail environment, • Familiarity with Tekion, Reynolds & Reynolds, or comparable DMS platforms, • Experience with digital inspection, video, and electronic estimating tools What We Provide • Full access to dealership systems, digital inspection and estimating technology, service management tools, and manufacturer resources needed to support clients at the highest level. What We Expect • Consistent service sales and hours-sold performance, • CSI scores at or above applicable benchmarks, • Accurate repair orders, estimates, and client documentation, • Proactive communication that protects client expectations and minimizes delays, • A luxury-level experience, every visit, every client, • Maintain strong service sales and hours-sold performance., • Maintain client satisfaction at or above applicable CSI expectations., • Build repeat service business through proactive communication and follow-up., • Maintain accurate repair orders, estimates, documentation, and client communications., • Minimize missed expectations, communication gaps, and service delays., • Maintain efficient service workflow from vehicle check-in through final delivery., • Consistently deliver a luxury-level client experience. Reports to: Service Manager / Parts & Service Leadership

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Health Plan Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients. This role will serve as a trusted advisor to the customer, ensuring a deep knowledge of the customers’ business enabling us to provide value added solutions. This CSM should possess Health Plan domain knowledge as well as a strong understanding of how Health Plans operate to facilitate an optimal CSM-customer partnership. Clinical delivery or applications experience is a bonus. Customer Success Managers for Health Plan ensure optimal adoption of Collective Medical’s technology, align our product’s capabilities with organizational goals, and maintain long term strategic relationships. In this role you serve as the primary point of contact with responsibilities that include: · Identification of performance improvement opportunities and scaling out best practices, · building long-term account plans and execution, · Identification of training + education needs, · reconciling business and product challenges, · working with the market leadership on market or other relevant initiatives, · providing ongoing consultative support • Own strategic partnerships with clients, acting as the primary point of contact, • Proactively identify customer performance improvement opportunities leveraging robust data, • Foster collaboration between similar clients in-network, sharing success stories and identifying opportunities for customer-to-customer collaboration, • Act as a trusted advisor to our customers to drive solution adoption, ensure they’re aligned to operational priorities and driving quantifiable value, • Develop and deliver product utilization narratives such that customers understand their return on investment, and identify new opportunities for adoption + value realization, • Maintain customer engagement levels and support customer NPS scores, • Maintain an understanding of Collective’s products & services, industry knowledge and trends, to drive customer engagement, • Coordinate with cross-functional teams to provide solution focused presentations and develop territory specific strategic plans, • Support churn reduction, both for organizations and products, • Support revenue expansion and improvement of bookings metrics, • Other criteria as determined by CSM Leadership team, • Prior health plan experience, • Exposure to health care organizations required, • Strong written and verbal communication skills, • Excellent organizational, project management & time management skills, • Strong relationships, teamwork, and collaboration capabilities, • Strategic thinking with strong analytical skills and a high sense of urgency to deliver solutions, • Post-secondary education required, • Experience with SaaS or EHR is a definite asset, • Strong entrepreneurial spirit is a strong bonus $95,400 - $106,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $95,400 - $106,000 (Exempt)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $95,400 - $106,000 (Exempt)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-SG1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Success Managers (CSM) own the post-sales experience at PetDesk, driving adoption and retention and maximizing the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success of 400+ accounts. They are adept at analyzing strategic customer activities and opportunities and quickly building consultative relationships with veterinary practice managers and owners through targeted emails, short videos, and conversations. Successful CSMs are highly organized individuals who take a proactive, data-driven approach and have a deep understanding of PetDesk solutions. Work in a team environment, coordinating efforts with your fellow team members, and share best practices, insights, and learnings across the CSM team Drive PetDesk product adoption and customer satisfaction through targeted and consistent communications that build your relationship as a trusted advisor to veterinary owners and practice managers Use customer data, health signals, and product usage insights to proactively identify risk, drive adoption, and uncover growth opportunities. Fully understand customer requests, document, and engage appropriate resources in support and product as needed Identify and influence expansion opportunities by connecting customer outcomes to additional PetDesk solutions. Develop and implement tailored communication that provides continuous value to your team’s book of business, ensuring retention and driving long-term growth Lead structured business reviews with veterinary practices to demonstrate ROI and align on growth opportunities. 2-3 years experience in a Customer Success role Experience managing subscription-based models, combining high-touch relationship management with digital-scaled engagement strategies Ideal candidates will have a combination of high-touch CS and digital engagement experience (ChurnZero experience is a plus) Excellent phone communication, organizational, and time management skills Tactful and poised under pressure when dealing with challenging interpersonal situations Thrives in cross-functional collaboration and working closely with others in a team environment Curious about customer trends; interested in utilizing data analytics to strategically plan communication campaigns strategically targeted to the segment and customer life-cycle stage Experience with Salesforce, a Customer Success tool, or automation tools are a plus Veterinary experience is a plus! $26 - $28 an hourIn addition to base salary, this role is eligible for a performance-based bonus program aligned with key metrics. Your Recruiter will provide details regarding the bonus structure and targets during the interview process. PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships. Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives. Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply by Aug 15 | $150,000-$170,000 base + equity THE OPPORTUNITY Join a team that’s changing financial services Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work. We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together. WHO YOU ARE The SHARC in the room At Zocks, we hire for SHARC - five qualities that define how our best people work and win together. S - Sharp You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership. H - Hungry You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode. A - Adaptable Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next. R - Resilient Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture. C - Curious You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking. WHAT YOU'LL DO Partner with home office, branch, or regional leadership at large RIAs, broker-dealers, banks, and insurance organizations Implement practice management offering based on selected strategy and engagement Execute on strategic goals that align with corporate initiatives, including the creation of firm-wide programs and best practice content collaboration Travel to firm headquarters, industry conferences, and partner events to lead live practice management sessions and represent Zocks as a subject-matter expert Your day-to-day 1. Enterprise Strategy & Executive Engagement Home Office Partnership: Serve as the practice management consultant to align Zocks with firm-level initiatives (e.g., organic growth, retention) across home office, branch, or regional leadership structures Success Roadmapping: Design multi-phase rollout strategies for large organizations. Identify which advisor or producer segments to target first, and define what "success" looks like at the organizational level Feedback Loop: Act as the voice of the enterprise client to our Product team, surfacing critical feature needs 1. Program Design & Scalable Content "One-to-Many" Enablement: Collaborate with enterprise leadership to design scalable programs for their advisors or producers, including best practice content and webinars Content Architecture: Own the creation of high-level thought leadership and practice management assets, including "Best Practice" playbooks Curriculum Development: Define learning paths and maturity models for different user personas 1. In-Person Engagement Live Facilitation: Deliver in-person and virtual sessions tailored to each firm's advisors and producers Industry Presence: Represent Zocks at industry conferences and firm-hosted events, delivering presentations on practice management and AI adoption Travel periodically to meet with clients and attend industry conferences (approximately 2x/month, with heavier travel during spring and fall conference seasons) WHAT WE'RE LOOKING FOR Experience & Expertise 3-5+ years of experience within an RIA, Broker-Dealer, Bank, or Insurance environment, with a proven track record of managing complex industry workflows and the end-to-end client lifecycle Deep familiarity with implementing scalable client processes and advisory-focused practice models Program Management: Proven ability to build adoption programs and iterate on existing engagements; experience launching initiatives that impact high volume audiences. Consultative Approach: Comfortable leading discovery workshops with stakeholders; able to diagnose operational inefficiencies (workflow, tech stack, staffing) and collaborate on a scalable solution Strategic Storytelling: Able to take complex data or technical concepts and craft a narrative that drives action - summarizing at the leadership level while also comfortable working "in the weeds" as needed Enterprise Fluency: Familiarity with the complex compliance, security, and integration requirements of large financial institutions, including CRM and wealth management technology platforms Working Style & Mindset A self-starter who takes ownership without waiting for detailed instructions - you dive in, figure it out, and course-correct as needed Someone who is process-oriented by instinct but genuinely comfortable operating without a fully defined roadmap Strong data analysis skills - comfort identifying patterns and translating data into clear, actionable recommendations Confidence and presence presenting to groups, including senior stakeholders Experience with CRM platforms in a banking or financial services context Based in or able to work core hours aligned with Mountain, Central, or Eastern time zones, given our concentration of East Coast client firms Bonus qualifications Prior experience in a startup or high-growth environment PMP or other relevant certifications - progress over perfection with enacting discipline Fluency in wealth management technology platforms & data analysis LOGISTICS The details This is a remote position, but we are currently only able to hire candidates who reside in the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IA, KS, MA, MI, NE, NJ, NV, NY, NC, OH, PA, SC, TN, TX, WA, WI Background and reference checks required as part of onboarding Interview process: 30-min recruiter screen Up to three 30-45-min video Offer pending references Total estimated time: ~3 hours COMPENSATION $150,000-$170,000 base salary Equity - we're all building this together BENEFITS The full picture Health Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options) Dental: 99% covered - Guardian, $1,500 annual benefit Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance FSA: Zocks matches dollar-for-dollar up to $500/year Time off Unlimited PTO Paid sick time 11 paid holidays Family Birthing parent: 12 weeks fully paid parental leave Non-birthing parent: 6 weeks fully paid parental leave Financial 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds Everything else MacBook laptop + Google Workspace, Slack, and Zoom provided Equity grant - details included as part of your offer Growth opportunities for high performers after 6 months Collaborative, low-ego culture with smart, kind teammates EQUAL OPPORTUNITY Zocks AI is an equal opportunity employer. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. We believe diversity drives creativity, innovation, and success - and we encourage all qualified people to apply. We may use AI tools to support parts of the hiring process. These tools assist our team but do not replace human judgment. Final hiring decisions are always made by humans.

Apply by Sept 1 | $180,000-$220,000 base + equity THE OPPORTUNITY Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work. We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together. WHO YOU ARE At Zocks, we hire for SHARC - five qualities that define how our best people work and win together. S - Sharp You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership. H - Hungry You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode. A - Adaptable Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next. R - Resilient Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture. C - Curious You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking. WHAT YOU'LL DO As Head of Enterprise Customer Success, you will own the post-sales outcomes for Zocks’ largest and most strategic customers which include large RIAs, broker-dealers, banks, and other financial services firms. You will build and lead a high-caliber team of Enterprise Customer Success Managers who act as trusted advisors to these accounts, driving adoption, value and growth. You’ll be both a builder and an operator: Recruiting and developing the team, designing the playbooks and systems that let it scale, and personally engaging with executive stakeholders at our most important accounts. You’ll partner closely with Sales, Product and other teams to ensure every enterprise customer realizes measurable value from Zocks and build the team to make it repeatable. Build and lead the enterprise CS team Recruit, mentor, and manage a small team of Enterprise CSMs, setting a high bar for industry credibility, customer engagement, and product expertise. Coach the team through complex multi-stakeholder engagements, provide actionable feedback, and create clear paths for growth. Set the strategy, metrics, and operating model for the function as it scales. Drive product adoption and utilization Ensure adoption and usage by customers following Zocks best practices and optimal patterns. Build a repeatable methodology to proactively guide and advise stakeholders on how to maximize the value they get from Zocks, and identify opportunities to expand Zocks usage in existing accounts. Drive customer outcomes Own the team’s impact on value realization, expansion and renewals Partner closely with Sales to ensure coordinated account strategies that deepen engagement, demonstrate measurable value, and generate expansion and renewals. Engage with customers Build and deepen relationships with senior stakeholders at our most strategic accounts. Step into critical moments to unblock adoption, reinforce Zocks’ value, and act as a trusted advisor on how leading firms are modernizing their advisory operations. Build systems and playbooks Design and refine the customer engagement and best-practice playbooks that let the team operate consistently and effectively. Establish clear performance metrics tied to adoption, utilization, retention, and expansion, and drive accountability through data-informed decisions. Partner cross-functionally Collaborate closely with Sales, Product, Engineering, and Solutions to align on customer needs and deliver cohesive solutions. Synthesize feedback from your team and customers to influence the product roadmap, advocating for the workflows and features that matter most to enterprise wealth firms. WHAT WE'RE LOOKING FOR 8+ years of experience in enterprise customer success, strategic consulting, client advisory or similar, with 4+ years direct people leadership experience building and managing a team. Prior experience in a wealthtech/fintech company or financial services firm is a big plus Executive credibility: You speak the language of senior stakeholders in financial services firms and have the presence to earn trust up and down the organization. Operational rigor: You build frameworks and systems for engineering customer outcomes and change management Fluency in modern customer success motions including onboarding and implementation, product activation, value realization, and customer engagement. Comfort operating in a fast-paced, ambiguous, high-growth environment, balancing strategic initiatives with hands-on day-to-day execution. Strong interest in AI and how it will transform wealth management and financial services. LOGISTICS This is a remote position, but we are currently only able to hire candidates who reside in the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IA, KS, MA, MI, NE, NJ, NV, NY, NC, OH, PA, SC, TN, TX, WA, WI Background and reference checks required as part of onboarding Interview process: 30-min recruiter screen Up to four 45-min-1 hour video interviews Offer pending references. Total estimated time: ~5 hours COMPENSATION $180,000-$220,000 base salary Equity - we're all building this together BENEFITS Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options) Dental: 99% covered - Guardian, $1,500 annual benefit Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance FSA: Zocks matches dollar-for-dollar up to $500/year Unlimited PTO Paid sick time 11 paid holidays Birthing parent: 12 weeks fully paid parental leave Non-birthing parent: 6 weeks fully paid parental leave 401(k) via Guideline - Pre-tax and Roth options; low-cost Vanguard funds MacBook laptop + Google Workspace, Slack, and Zoom provided Equity grant - details included as part of your offer Growth opportunities for high performers after 6 months Collaborative, low-ego culture with smart, kind teammates EQUAL OPPORTUNITY Zocks AI is an equal opportunity employer. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. We believe diversity drives creativity, innovation, and success — and we encourage all qualified people to apply. We may use AI tools to support parts of the hiring process. These tools assist our team but do not replace human judgment. Final hiring decisions are always made by humans.

Job Summary: As a core member of the Professional Services, The Consultant will serve as the principal liaison for Practice Groups EHR delivery team leading the implementation and training of best practices to optimize workflows and drive business outcomes within Long-Term and Post-Acute Care (LTPAC) environments. The Consultant works closely with customers to document and translate technical requirements into effective system configurations, ensuring data quality, integrity, and security for all customer databases. This role is responsible for leading detailed business discovery, developing recommendations for delivery approaches, and managing communication among project stakeholders to validate and execute implementation plans. The Consultant delivers high-quality training to customers, including needs and readiness assessments, and supports customer change management by identifying adoption risks and coaching customer champions. Additionally, the position troubleshoots and resolves configuration issues with attention to detail, acting as a trusted advisor to guide customers on recommended business practices and solution use for maximum value and impact Reporting to the Director, Professional Services (Acute and Payer) Key Duties and Responsibilities: • Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals, • Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value, • Translate technical requirements and execute system configuration setup (more complex than entry), • Ensure data quality, integrity, and security requirements for all customer databases, • Assess and validate the implementation plan and manage communication among project stakeholders, • Prepare and deliver quality new solution implementation training to customers based on adult learning principles and best practices, • Define and communicate training expectations with the end users, • Deliver train-the-trainer programs, including coaching and shadowing to support customer super users and end users in their organizational training, change mgt and adoption strategy, • Present/facilitate information using a variety of instructional techniques or formats, such as role playing, simulations, group discussions, video or lectures, • Perform structured learning needs assessments (pre training) and readiness assessments (pre go live) to align training plans with customer goals, workflows, and adoption risks., • Support customer change management efforts by identifying risks to user readiness, coaching customer champions, and recommending strategies to boost engagement and adoption., • Troubleshoot and resolve configuration issues with great attention to detail, • Update and maintain training databases to incorporate new product releases, enhancements, and leading practices, • Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes, • Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills, in collaboration with the project team proactively anticipate, identify, and communicate issues,risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation., • Participate in educational workshops, seminars, and in-house certification and release training to maintain up-to-date professional and technical knowledge., • Monitor key adoption metrics and translate insights into actionable recommendations that align with the customer’s goals, desired outcomes, and industry best practices.”, • Support customer change management strategies, including the plans for user readiness and acceptance., • Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes, • When needed, travel to customer on-site locations to lead and direct meetings and presentations (entry supports documentation) Skills and Qualifications: • Post-secondary education in business or technology related field (preferred), • Excellent communication, organizational and collaboration skills, • Previous experience configuring or implementing a software solution, database testing and end-user support, preferred, • Strong analytical and problem-solving skills, • Demonstrated attention to detail and quality validation process adherence, • Consulting experience within a software organization performing workflow analysis and documenting and delivering recommendations to drive operational excellence, • Experience working on a multiple project teams simultaneously balancing milestones and objectives efficiently and on time, • Proven ability to take accountability for a project, demonstrating initiative, and delivering on, • Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights, • Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills, • 2-4+ years in a software implementation role $80,000 - $90,000 a yearUS: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $80,000- $90,000 and fulltime benefits Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks: • Benefits starting from Day 1, • Retirement Plan Matching (RRSP & 401K), • Flexible Paid Time Off, • Lifestyle/Wellness Spending Account, • Parental & Caregiver Leaves, • Fertility & Adoption Support, • Continuous Development Support Program, • Employee Assistance Program, • Learning Programs & Resources, • Employee Recognition … and more!30% traveling requirement to Toronto or Salt Lake City #Remote #MG-Li1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description As an Automotive Technician, you will play a critical role in ensuring the safety, reliability, and performance of vehicles. Your primary objective will be to diagnose, repair, and maintain automotive systems using advanced diagnostic tools and techniques. You will work closely with customers and team members to provide accurate assessments and effective solutions that meet dealership and manufacturer standards. This role demands a strong commitment to quality workmanship, attention to detail, and adherence to safety protocols. Ultimately, your expertise will contribute to vehicle performance, customer satisfaction and the overall success of the automotive service operation. Responsibilities: • Perform work as outlined on Repair Orders with efficiency and accuracy, in accordance with dealership and manufacturer standards, • Diagnose cause of most malfunctions and perform repairs based on customer concern, • Communicate with Parts department to obtain needed parts, • Save and tag parts of the job if under warranty or if requested by the customer, • Examine assigned vehicle to determine if further safety or service work is required or recommended, • Communicate with Service Advisors immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time, • Document all work performed and recommended on Repair Orders, • Determine proper labor times/quotes based on industry standards or repair manual labor times, • Road test vehicles when required or refer to the test technician, • Participate in manufacturer-sponsored training programs, school, and events, • Keep abreast of manufacturer technical bulletins, • Supervise work of any apprentice technicians as assigned, • Report machinery defects or malfunctions to supervisor, • Ensure that customers' cars are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle, • Keep shop area neat and clean, • Maintain and is accountable for all dealership-owned tools and manuals. Return them to the proper place and in the same condition as they were received, • Understand, keeps abreast of, and comply with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know, etc., • Operate all tools and equipment in a safe manner, • Report any safety issues immediately to management, • Be punctual and a positive team player, • Other tasks as assigned Skills: The required skills enable the Technician to accurately diagnose and repair complex vehicle issues, ensuring efficient and effective service delivery. Proficiency with diagnostic tools and software is essential for identifying problems quickly and minimizing vehicle downtime. Strong mechanical aptitude and problem-solving skills allow the Technician to perform repairs that meet or exceed manufacturer standards. Excellent communication skills are used daily to interact with customers and team members, ensuring clarity and fostering trust. Qualifications: • High school diploma or equivalent, • Completion of a formal automotive technician training program or apprenticeship, • NJ Inspector's License, • Proven experience in diagnosing and repairing a variety of vehicle makes and models, • GM certified, • Ability to use diagnostic tools and equipment proficiently, • Experience working with hybrid and electric vehicles, • Familiarity with manufacturer-specific diagnostic software and repair procedures, • Strong customer service skills and the ability to explain technical information clearly Benefits: • Generous compensation based on performance/experience, • Benefits available – Medical, Dental, Vision, Life, 401(k), Paid Time Off, • Positive and family-friendly atmosphere, • Paid training and advancement opportunities

Job Description Job Description We are seeking an experienced and results-driven Service Manager to lead our Cadillac service department, delivering a premium ownership experience aligned with Cadillac’s luxury brand standards. This role is responsible for driving profitability, ensuring operational excellence, and maintaining exceptional customer satisfaction for a discerning client base. The ideal candidate understands the expectations of luxury automotive clients and can lead a high-performing team while maintaining Cadillac’s commitment to precision, innovation, and customer care. Duties & Responsibilities • Forecast departmental goals and objectives in alignment with Cadillac performance standards, • Ensure all operations meet Cadillac / OEM warranty, compliance, and customer experience guidelines, • Lead service team to deliver a white-glove luxury service experience, • Oversee vehicle diagnostics and repairs, ensuring accuracy and efficiency, • Develop and manage the service department’s annual operating budget, • Monitor technician productivity, efficiency, and quality of work, • Maintain strong CSI (Customer Satisfaction Index) scores consistent with Cadillac expectations, • Hire, train, motivate, and evaluate service department staff, • Manage inventory and parts to ensure availability for Cadillac vehicles and minimize downtime, • Negotiate pricing and service recommendations with customers professionally and transparently, • Ensure compliance with all federal, state, and local regulations (OSHA, hazardous waste, etc.), • Address and resolve customer concerns with a focus on retention and brand loyalty, • Track financial performance, expenses, and profitability metrics, • Assign and schedule work based on technician skill level and shop capacity, • Follow up with customers to ensure satisfaction and long-term relationship building, • Stay current on Cadillac technologies, EV advancements, and service procedures through ongoing training, • Perform additional duties as assignedRequired Skills & Abilities, • Valid driver’s license with clean driving record, • Strong knowledge of Cadillac vehicles, GM systems, and advanced automotive technology (including EVs), • Proven ability to deliver a luxury-level customer experience, • Excellent leadership, communication, and conflict-resolution skills, • Ability to diagnose vehicle issues and oversee complex repair processes, • Strong organizational and financial management skills, • Ability to thrive in a fast-paced, high-expectation environment, • Proficiency in Microsoft Office and dealership management systemsEducation & Experience, • Bachelor’s degree or equivalent experience preferred, • Minimum 5+ years as an automotive service advisor or writer required, • Prior luxury dealership or Cadillac/GM service management experiencePhysical Requirements, • Prolonged periods of standing and working on a computer, • Ability to lift up to 25 pounds Benefits • Generous compensation based on performance/experience, • Benefits available – Medical, Dental, Vision, Life, 401(k), Paid Time Off, • Positive and family-friendly atmosphere, • Paid training and advancement opportunities

Job Description South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plan Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay Responsibilities Greets customers at the cashier window in a pleasant and professional manner. Computes customer bills. Receives cash, checks and credit card payments from customers; records amount received. Operates cash register. Reconciles cash drawer daily. Schedules service appointments. Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual. Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. Maintains and files repair orders & parts invoices. Closes all open invoices. Provides clerical and secretarial assistance to service department. Maintains a professional appearance. Keeps work area neat and clean. Performs other duties as assigned. Other duties as assigned. Qualifications Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Automotive Service Cashier - Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CDK knowledge We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applying lubricants to the moving parts of vehicle engines to prevent premature engine wear and ensure optimal engine performance. Lubricating wheel bearings to prevent excessive tire wear. Performing engine cleanings to prevent rust formation. Replacing cabin, fuel, air, and oil filters as required. Performing tire rotations to ensure even tire wear. Testing tire pressure and adding air as needed. Thoroughly inspecting customers vehicles for oil leaks. Making recommendations for additional servicing based on initial vehicle inspections. Notifying the Service Advisor when vehicle maintenance or servicing cannot be completed within scheduled timeframes.

Service Parts Advisors are responsible for maintaining an organized inventory and managing paperwork efficiently. Service Parts Advisors may encounter complex customer inquiries or issues. While not always a primary responsibility, the ability to promote parts and accessories and upsell when appropr

Job Description DARCARS of Englewood is now seeking Automotive Service Advisor / Writer As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention. In this role you'll: • Greet customers in a timely, friendly manner and obtain pertinent vehicle information, • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications, • Generate and provide customers with a complete and accurate estimate of repair orders, • Establish and communicate completion time of repair with customer and technician, • Answer incoming service calls, • Maintain and schedule service appointments, • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI, • Follow the manufacturer’s warranty guidelines and procedures, • Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s), • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property, • Must be able to manage in a fast paced work environment with limited supervision, • Must have great customer service, phone and computer skills, • Previous automotive Service Advisor experience preferred, • Must be a minimum of eighteen years of age, • Must have a valid driver's license, • Must be able to pass pre-employment screening (background) Benefits • Competitive pay and opportunities for bonus, • Comprehensive Benefits Plan including 401k, • PTO and Paid Holidays, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedhigh Powered by JazzHR 7LSx81XFs5

Job Description Genesis of Englewood, New Jersey is seeking a team-oriented Service Parts Advisor. ABOUT US Benzel-Busch Family of Dealerships is a reputable and authorized family of dealerships dedicated to delivering our valued customers the highest standards of service and quality. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz, we have set the industry's standard for luxury and engineering. With the addition of our Genesis franchise, we are ushering in a new era of automotive innovation! Genesis represents the perfect fusion of modern luxury and cutting-edge technology. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort. What You’ll Do: • Provide exceptional customer service by assisting customers in identifying and selecting the correct Genesis parts and accessories for their vehicles. This involves addressing inquiries in person, over the phone, or through email and ensuring customer satisfaction., • Place orders for Genesis parts and accessories, either directly from the manufacturer or through authorized suppliers, to maintain an adequate inventory based on dealership demand., • Monitor and manage the inventory of Genesis parts and accessories. This includes tracking stock levels, reordering when necessary, and organizing and storing parts to prevent damage or loss., • Maintain a comprehensive understanding of the Genesis parts catalog, keeping up-to-date with any changes or updates to available parts and accessories., • Develop a solid understanding of Genesis vehicles and their various components. This knowledge is essential for accurately identifying and recommending the right parts for repairs and upgrades., • Provide accurate price quotes to customers, including wholesale pricing for the service department and retail pricing for individual customers., • Monitor the status of customer orders, ensuring that parts are delivered on time. Communicate any delays or issues to customers and service departments., • Maintain meticulous records of all transactions, including sales receipts, invoices, and order forms. Ensure that all paperwork is accurate and properly filed., • Offer technical support and guidance to customers and service technicians who have questions or require assistance with parts installation or compatibility., • Promote special parts and accessory sales, discounts, and promotions to boost revenue. Encourage upselling when appropriate., • Strictly adhere to safety regulations and dealership policies, especially when handling hazardous materials or operating equipment like forklifts., • Collaborate effectively with other dealership departments, such as the service department and sales team, to ensure smooth operations and enhance overall customer satisfaction. What We’re Looking For: • A high school diploma or equivalent., • A strong understanding of automotive parts and accessories and familiarity with the specific Genesis product line is essential. This knowledge helps in accurately identifying and recommending the right parts for customers., • Exceptional customer service skills are crucial, as Service Parts Advisors interact directly with customers in person and over the phone. Effective communication, active listening, and problem-solving abilities are important., • Proficiency in using computer software for parts cataloging, inventory management, and order processing is often required. Familiarity with dealership management systems (DMS) is a plus., • Service Parts Advisors are responsible for maintaining an organized inventory and managing paperwork efficiently. Strong organizational skills are essential to keep track of parts and orders. Precision is critical when dealing with automotive parts and accessories. Attention to detail helps in accurately identifying and ordering parts and in managing inventory effectively., • While not always a primary responsibility, the ability to promote parts and accessories and upsell when appropriate can enhance the profitability of the parts department., • Service Parts Advisors may encounter complex customer inquiries or issues. The ability to analyze problems and find solutions is beneficial., • Upholding high ethical standards, including honesty and integrity, is essential when handling customer transactions and dealership assets., • The automotive industry is dynamic, with new models and technology emerging regularly. A willingness to engage in ongoing training and professional development is highly advantageous. Why you’ll Love It Here: • You’ll be a part of a premium, award-winning team., • We pride ourselves in creating a friendly, fun, company culture., • Employee perks., • The chance to grow your career in the automotive luxury space. Full-Time Benefits • Industry leading compensation plan, • Unlimited growth potential. Excellent Advancement Opportunities!, • Comprehensive training programs to advance your career, • Supplemental Life Insurance and Long-Term Disability, • 401K Retirement Plan with Employer Contributions, • Employee discounts for you and your family!, • Medical and Dental Insurance available, • Flexible Medical Spending Account Compensation • $22.00 to $42.00 per hour depending on experience, • Monday to Friday schedule with holidays and weekends if needed EEO Statement Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Job DescriptionJob Description: Parts Advisor Parts Counter Person Parts Counter / Stock person $37,500k+ Our Dealerships seeks a full time, motivated, Parts Counter Person to enhance our service team! - Do you thrive in a fast-paced environment where you have unlimited career potential? - Are you an enthusiastic individual who wants to work for a mission driven company? - Do you have a desire to Succeed! Then our Company is the right fit for you! We are seeking a Parts Advisor to join our professional team. Parts Advisor Duties Include but are not limited to: Order, receive, and bill all parts Maintain proper storage of parts Stock shelves Assist retail customers and technicians, including answering phones Assist with parts inventory management through bin counts and record keeping Pick-up and delivery of parts Keep department and work area orderly, neat, and clean Maintain a superior level of customer service Other duties as directed by management Job Requirement:Automotive Parts Counter Qualifications: Must be a customer-oriented, self-motivated team player One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting. Must be computer literate High School Diploma or GED required Must be available to work a flexible schedule that will include some evenings and Saturdays Must have a valid driver's license and few to no points on driving record. Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off Comprehensive employee recognition programs. Continued training through the manufacturer. Opportunities for career advancement. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Love To Talk With You! Apply By Clicking The 'Apply Now' Button

Job Description The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay - Paid Weekly Base + Commission Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus • CDK is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Join our dynamic team at Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network.We are dedicated to delivering exceptional patient care across northern New Jersey and fostering a supportive and inclusive work environment.The Medical Rec

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This position is for a Service Advisor, the central point of contact and trusted guide for our owners throughout their service experience. The Service Advisor is a critical liaison, translating complex vehicle needs into clear, confidence-inspiring communication for our customers, while coordinating

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Service Advisor - Volvo Cars White Plains. Employee Discounts on all new car, used car, service parts, accessories and gear. Automotive Service Advisor Responsibilities.

The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is the dealership's first

Employee discounts on vehicle purchases, parts and service repairs. Automotive Service Advisor / Writer. DARCARS of Tenafly is now seeking Automotive Service Advisor / Writer.

Check in guests in a system called L Lobby to ensure the safety & access to the property.Access Control) Help assist with events and functions as needed.

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Hudson Hill Center For Rehabilitation And Nursing Is Now Hiring.Hudson Hill Center for Rehabilitation and Nursing is now hiring a receptionist who is committed to providing the best life and care for our residents.We offer a unique staffing structure with incentives.If you are looking forward to bec

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Performs diversified secretarial duties supporting management and/or a physician.Performs diversified secretarial duties including, but not limited to:.Typing various forms of correspondence.Scheduling appointments, meetings, etc.Transmitting various documents using computer, mail, and/or fax.Mainta

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At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic.They are the first voice a patient hears and the first face they see.You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every

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For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.Weekend Schedule: Friday, Saturday, Sunday 1:30p-9:30pm.Essential Functions and Responsibilities Includes the

A premier, upscale eye care practice is seeking a polished, professional receptionist to join their dynamic team.With a main office in Wyckoff and additional locations throughout the area, candidates must be flexible and willing to provide coverage across offices as needed.Greeting patients and visi

To greet, direct, and provide helpful information to patients, visitors, physicians, and employees.High school diploma or equivalent is required.Ability to read, write, and speak clear and fluent English.Ability to communicate effectively (orally and in writing) and interact with patients, family me

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Performs diversified secretarial duties supporting management and/or a physician.Performs diversified secretarial duties including, but not limited to:.Typing various forms of correspondence.Scheduling appointments, meetings, etc.Transmitting various documents using computer, mail, and/or fax.Mainta