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Job Description Job Title: Clinical Counselor Outpatient Services - Part-Time Division - Department: Center for Recovery and Wellness Job Classification: Part-Time, Non-Exempt, Union L-215 Schedule: 20-29 hours per week, two late days required. Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. JOB PURPOSE Counsel and aid individuals who have substance use disorders in a New York State OASAS-certified outpatient treatment program. Utilizing a person-centered and trauma-informed lens, individualized assessment and counseling (telehealth or virtual) services are delivered in Project Contact at the Center for Recovery and Wellness, in addition to offsite service locations. SCOPE OF INFLUENCE • Provide trauma-informed individual therapy and group counseling to adolescents and adults with substance use diagnoses., • Provide family counseling and significant other services., • Partner with referral sources, providing regular updates and progress on clients. Clinical Services and Documentation (80%) • Provide caseloads with weekly individual case management and counseling sessions consistent with the individualized treatment plan., • Continuously assess the appropriateness of the current level of treatment, corresponding with LOCADTR and utilization review instruments., • Coordinate integrated services with medical, mental health, vocational, recovery services, and other social service providers., • Complete detailed progress notes, comprehensive treatment plans, intake/admission assessments, psychosocial assessments, discharge plans, and other required documentation in accordance with OASAS and CARF standards., • Maintain accurate and organized clinical charts, engaging in pre-audits of charts to ensure compliance with OASAS, managed care, and CARF standards., • Send weekly, monthly, and quarterly reports to HRA through the Substance Abuse Tracking and Reporting System., • Specimen collection for clients and monitors for treatment-related issues in order to update the treatment plan, • Check the toxicology reporting portal daily to ensure any positive toxicology reports are communicated to supervisory staff, documented, and addressed with the client., • Coordinate integrated services with medical, mental health, housing, vocational, recovery services, and other social service providers., • Facilitation of individual and group-level interventions during other clinician vacations or leave, • Ensure that clients’ annual medical examinations are completed, with associated referrals as needed., • Contact referent and/or family contacts upon admission of new clients in a timely manner and provide written or oral clinical updates as needed., • Outreach to referral sources to expand the network of clients., • Attend staff meetings and trainings as required, as well as individual and group supervision., • Perform special projects and other duties as assigned., • Complete detailed progress notes, comprehensive treatment plans, intake/admission assessments, psychosocial assessments, discharge plans, and other required documentation in accordance with OASAS and CARF standards., • Maintain accurate and organized clinical charts, engaging in pre-audits of charts to ensure compliance with OASAS, managed care, and CARF standards., • Send weekly, monthly, and quarterly reports to HRA through the Substance Abuse Tracking and Reporting System., • Specimen collection for clients and monitors for treatment-related issues in order to update the treatment plan, • Check the toxicology reporting portal daily to ensure any positive toxicology reports are communicated to supervisory staff, documented, and addressed with the client., • Coordinate integrated services with medical, mental health, housing, vocational, recovery services, and other social service providers., • Facilitation of individual and group-level interventions during other clinician vacations or leave, • Ensure that clients’ annual medical examinations are completed, with associated referrals as needed., • Contact referent and/or family contacts upon admission of new clients in a timely manner and provide written or oral clinical updates as needed., • Master's Degree in a mental health discipline (MSW, MHC, etc.), and either licensed in the state of New York or working under a limited permit and eligible for licensure., • CASAC credentialing (Credentialed Alcoholism and Substance Abuse Counselor) or CASAC-T with a bachelor's degree in a human services-related field and a minimum of 2 years’ experience working in a substance use program., • A qualified healthcare professional is required., • Possess a demonstrated ability to deliver patient treatment, including communication skills, successful engagement in specialized human services training, understanding of human interaction and personality development, and the ability to write and record case documentation., • Familiar with Regulatory Agency/OASAS Regulations regarding the operation and practices of patient care., • An understanding of group dynamics is essential., • Must be computer-literate with knowledge of Microsoft Office applications., • Competent in electronic health records that support treatment plans and case notes such as AURA Relias, Netsmart, and AWARDS (willing to learn new systems)., • Excellent verbal and written communication skills., • Ability to multitask and handle challenging situations in a professional and courteous manner, • Being bilingual in any language is a plus., • Self-motivated, • Ability to work professionally and empathetically with a diverse group of clients and staff. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the position, which are reviewed in each individual case. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch, or crawl. Vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Moderate noise (i.e. business office with computers, phones, and printers; moderate traffic)., • Ability to work in an open or confined area, • Team Player, • Flexible, • Adaptable, • Communication, • Planning and organizing, • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered from staff with peer lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems. Peer Specialist candidates are current or former recipients of mental health services. Must have good office skills. Some experience or training in Peer Advocacy is also required as well as basic knowledge of Self-Help Techniques and the ability to be patient and supportive with consumers. A knowledge of Community Mental Health System is a plus. Basic phone and computer skills are needed. Also, applicants must have the ability to complete the required paperwork. • High School Diploma or equivalent, • APS (Academy of Peer Services) certification or submission of application for certification within 6 months of hire, • Peer Advocacy and Peer Bridger candidates must have been current or former recipients of mental health services., • Some experience or training in Peer Advocacy is also required as well as basic knowledge of Self-Help Techniques and the ability to be patient and supportive with consumers, • Knowledge of the Community Mental Health System is a plus, • Internet Savvy with knowledge of Microsoft Word and Excel, • Model and promote the principles of recovery/self-help., • Advocate for participant civil rights and liberties., • Maintain confidentiality in all matters related to this position. (And understands HIPAA), • Provide mental health services within the Eight Dimensions of Wellness., • Also provide any other linkages, and/or referrals to such services., • Maintain face-to-face/direct services and an ongoing caseload., • Facilitate activities (groups, etc.) that promote all services., • Maintain a formal office area, organized to promote our services., • Promote empowerment, self-advocacy, and self-esteem through a sharing of your real world experiences., • Provide as much “hands-on” assistance as possible, when asked for, or it is clearly needed., • Advocate for other needed services and assist participants to negotiate other service systems., • Provide information about entitlement and accompanying participants to government offices when needed., • Document all services delivered to participants according to agency policies., • To gain a command of the Acclaim (Foothold) data-base program within a reasonable length of time., • Enter information into data-base in a timely and accurate manner., • Maintain administrative, program, and participant records in a complete and organized manner consistent with all applicable policies, rules, regulations, and procedures., • Submit accurate and timely reports as requested by the agency management. (Ex. Monthly Log summary, and information for DOHMH (Department of Health and Mental Hygiene) and OMH (Office of Mental Health) (Office of Mental Health reports), • Participate in ongoing trainings designed to enhance growth and skill development., • Perform office, program, and agency duties as required. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description Hightop Health, a premier clinician owned and clinician led outpatient mental health organization, is the umbrella group for the most reputable and integrative mental health clinics in the Southeastern Region of the U.S. We are focused on providing extraordinary comprehensive mental healthcare in targeted markets in the U.S. Our mission is to impact as many lives as possible, while setting a new gold standard within a workplace culture where clinicians and staff look forward to coming to every day. We believe that every mental health issue no matter how Simple or Complex -can be treated and we serve patients on each step of their mental health journey, recognizing that each person’s treatment plan will be as unique as they are. We’re deeply entrenched in the communities we serve, and we work with patients across all acuities to support them on their unique mental health journey • Position Title: Business Development Associate – Referral Relationships & Strategic Partnerships, • Reports to: Chief Growth Officer, • Location: Required to be based in Atlanta Area (hybrid) Job Scope: The Business Development Associate will focus on attracting and enrolling new patients to Hightop Health clinics by fostering and developing relationships with referring practices in the community (primary care, specialty groups, hospital systems, etc.). Additionally, they will engage with other stakeholders the community (education systems, government-related entities, etc.) to raise awareness on Hightop Health and its services, guiding patients on mental health care coverage options, and developing strategic partnerships. More specifically, the Business Development Associate will be the primary sales and marketing person responsible for generating leads and building relationships between physicians' offices and Hightop Health clinics to increase the number of patients referred to our clinics for treatment and care. The Provider Referral Representative will be the representative for doctors, medical practices, and bridges the communication gap between referring doctors and Psychiatrists at Hightop Health clinics. This position requires the ability to travel to multiple locations. Primary Focus and Responsibility • Patient Demand, • Provider Referrals (developing relationships and networks) - driving physician referrals and connecting our facility with the local healthcare community., • Face to Face Event Marketing (conferences & events) - Collaborate with Marketing Department to attend community events, leading educational seminars (lunch’n’learns) and engaging in center activations to generate contact lists and work prospective leads., • Meeting with local physicians to promote our facility's services., • Deploy marketing tactics through several platforms to develop patient lead list and enrollment. Marketing methods can be completed face-to-face, telemarketing, patient referrals, community partnerships, etc., • Patient Education - educate the potential patients about services, how to access the services and programs and overall eligibility., • Patient Experience, • Coordinate center tours for potential patients, particularly with the IOP programs., • Provide customer service throughout entire length of care for patient retention., • Help leverage the use of patient satisfaction surveys to identify areas for improvement., • Work with clinical teams to implement patient education campaigns that demystify the treatment process., • Strategic Partnerships, • Represent the Hightop Health brand well. Have full knowledge of the company’s services and patient resources., • Surveying local primary and specialty physicians to increase the number of patient referrals to the system., • Cultivate strong relationships with top strategic referrers to increase patient referrals., • Secures participation in community events to generate new patients and brand awareness, • Create a referral outreach plan to build partnerships with general practitioners, therapists, schools, and insurance companies., • Leverage marketing resources to help develop brochures, fact sheets, etc., specifically for referral partners., • Schedule regular follow-ups with referral partners to nurture relationships and provide updates., • Promote the Hightop Brand, • Execute on External Communication Strategies, • Comply with the marketing goals and philosophies of our clinics., • Assist with clinic Grand Openings and other events, • Arranging and helping to lead public relations campaigns and awareness efforts., • Additional opportunities to work on marketing-specific projects will be available, for the right individual. Qualifications: • Bachelor's degree required, • Proven experience in sales within the healthcare sector, preferably in healthcare services, • Knowledge and experience in the behavioral health industry, with a strong understanding of outpatient behavioral health practices and the dynamics of healthcare services businesses, • Demonstrated success in sales and patient demand generation for outpatient healthcare services, • Proficiency with CRM systems and a proactive interest in developing and tracking unique metrics to evaluate the effectiveness of referral sources

Job DescriptionDescription: Are you looking to be a part of a company that makes a positive difference for others? Arms Acres has several opportunities to do so! Arms Acres is a licensed facility providing inpatient and outpatient treatment for those suffering from addiction to alcohol or drugs. Sign-on bonus eligible FUNCTION: To provide comprehensive clinical case management services that include: assessments; individual, group and family treatment; treatment plan coordination; referent relations; discharge planning; and intervention with client support systems, including social service programs and managed care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as required. Provides/ensures comprehensive evaluation of patient's functioning as defined by facility policy and procedures. Coordinates the development and implementation of the multidisciplinary treatment plan; coordinates treatment plan review; performs these activities within established time frames. Documents patient progress and own interventions in case record. Need to remain within time frames of regulatory requirements. Provides individual, group and family treatment (psycho-education, life skills) as identified in patient treatment plans and requested by program director. Performs utilization review, provides progress reports and develop aftercare plans in conjunction with referring persons/agencies, EAPs and managed care/insurance entities. Attend and/or facilitate Family program when requested by supervisor. Participates in facility program and quality improvement activities. Participates in quality improvement activities related to position and as requested by program director. Responds to emergency situations in the facility by following appropriate procedures for ensuring patient safety during emergency procedures. Supervises interns and volunteers. Is actively involved in milieu management through attendance at community meetings, supervision of patients during activities and interventions with patients found in violation of program/ facility rules. Maintains professional competence in discipline and treatment specialty areas through continuing education and supervision. Participates in Performance Improvement Initiatives. Monday through Friday Monday, Tuesday and Friday -11am-7:30pm Wednesday and Thursday 9am-5:30pm Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Required qualifications are CASAC-T, CASAC certification or LMSW, LMHC We are an equal opportunity employer according to all current standards. INDHP

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. In collaboration with the interdisciplinary team, perform crisis and/or de-escalation interventions, therapeutic observations, conducts groups, conducts patient supervision and other behavioral health related duties. Responsibilities • Orients patients to the unit policies, procedures, rules, regulations and routine schedule, • Utilizes crisis and/or de-escalation intervention practices, when necessary and appropriate, with patient whose behavior cannot be otherwise supported without such interventions, • Identifies patient characteristics and environmental variables that may trigger agitated behaviors(s) and communicates such information to the treatment team, • Performs patient's checks/rounds as required, • Communicates clinical matters to assigned Mental Health/DOC or other professional staff as required; reports any unusual findings or changes in physical/medical or emotional conditions to their supervisor that may affect the patient or the therapeutic milieu, • Escorts patient to groups or other required locations as directed, • Performs 1:1 monitoring of patients for behavioral management/modification purposes, • Participates in departmental clinical training as required, • May lead or co-lead groups/activities in areas such as anger management techniques and practices, and appropriately documents group activities, • Responds appropriately to patient emergencies and cooperates with DOC staff when necessary to support the safety of the unit, • Participates in regularly-scheduled, in person 1:1 supervision with the MHTA supervisor or designee, • Demonstrates a professional appearance and demeanor at all times, • Performs other appropriate mental health duties as directed by team leaders or supervisors Interface with DOC Staff, • Engage DOC staff when there is any incident of violence on the unit or when contraband is found on the unit or there is suspicion of contraband, • Prior to each tour, appropriately debrief DOC custodial staff regarding problematic patients or issues on the unit Job Hazards: Normal correctional health environment at facilities assigned This position is located on Rikers Island. Full Time: Tuesday - Saturday: 2:00pm - 10:00pm (GRVC) Qualifications • An Associate's degree in Criminal Justice, Social Services or health related area, • A High School diploma or a GED and two years of full time experience in Nursing Behavioral Health or other related field., • Or any combination of 1 and 2 above, • Ability to carry out written and oral instructions, • Ability to establish successful interpersonal relationships with patients and co-workers Exceptional Benefits include: • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program, • Healthcare FSA and Dependent FSA Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere., • Scan insurance cards, picture identification, and prior medical records., • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered., • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes., • Monitor the correspondence dashboard in Athena (Return mail)., • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status., • Protect confidential information and patient medical records., • Answer phone calls, take messages, and forward based on urgency., • Contact patients missing “New Patient” paperwork, two days prior to their appointment., • Mail patient information and education materials., • Monitor faxes and distribute to appropriate staff/departments., • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening., • Ensure the building is locked and secured at close of business., • High School Diploma or GED required., • 1+ year administrative experience required., • Previous experience in reproductive medicine or Women’s health is preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. #IND123

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, and has offices in New York City and San Francisco in the US. We focus on developing innovations that can improve the lives of those who are suffering with mental health challenges and who are not helped by current treatments. We are pioneering the development of a new model of psilocybin treatment, in which our proprietary formulation of synthetic psilocybin (which has received breakthrough therapy designation from the FDA) is administered with psychological support. We are currently in phase 3 study for treatment-resistant depression (TRD), and phase 2 for both post-traumatic stress disorder and anorexia nervosa. Our vision is a world of mental wellbeing - Compass Pathways. Job Overview: The Senior Manager, Regulatory Affairs will be a strategic thinker, responsible for researching and assessing regulatory precedence and contributing to regulatory strategies for development of Compass Pathways investigational drug programs. As assigned, this individual will be responsible for application maintenance activities, amendments, supplements, regulatory intelligence activities, and other policies and procedures. This position assists in maintaining organization's Regulatory Affairs operational functions and direct lines of communication for, interactions with, and access to Regulatory Authorities/Agencies in the US and abroad, in compliance with regulatory guidance, regulation and laws. This position is a generalist role and will be part of a regulatory team. The individual will have collaborative and leadership skills to allow for successful cross functional interactions with the organization. Location: Remote on the East Coast in the United States or hybrid in our New York City office. Reports to: Senior Director, Regulatory Affairs Roles and Responsibilities: (includes but are not limited to) • Supports the execution of regulatory strategies and implementation plans for the preparation and submission of investigational and new drug applications, amendments, investigator filings, annual reports, and associated labelling, • Manages assigned regulatory communications and assists with preparation activities for Agency meetings, responses to Agency requests, and pre-meeting packages to ensure the organization complies with applicable regulation and guidance, • Manages regulatory intelligence process – monitors for new or changing regulations and coordinates internal stakeholders to ensure development of strategies to address applicable changes, • Supports management of regulatory applications to ensure compliance with regulations, including tracking of submission timelines, coordination of authoring and review of submission deliverables, and proactive identification and communication of delays and risks, • Acts as a regulatory representative on assigned project teams, providing regulatory guidance and recommendations in line with company goals, applicable laws and regulations, and the overall regulatory strategy, • Liaises with the Regulatory Operations team to coordinate publishing activities and timelines for assigned submissions, • Conducts regulatory research in relation to assigned programs and disseminates relevant information to management and cross-functional teams, • Considerable regulatory experience in a CRO/biotech/pharmaceutical company, • BSc degree in relevant/related discipline/industry required, advanced degree a plus, • Experience in CNS/psychiatric therapeutic area a plus, • Extensive experience with Microsoft Word and PowerPoint, Adobe Acrobat; familiarity with SharePoint, ISI Writer and/or similar common pharma/biotech industry applicable platforms; Microsoft Project experience a plus, • Experience in interpretation of regulations, guidelines, policy statements, etc, • Experience and knowledge in the preparation of regulatory submissions, including amendments or supplements, • Strong attention to detail and the ability to manage multiple tasks, • Collaborative attitude and willingness to work in a cross-cultural environment, • Ability to work in a fast pace and dynamic atmosphere, • Adaptive thinking and "can-do" spirit, • Strong team player and communicator - proactive planner and solutions oriented, • Ability to work both independently with minimal supervision and within a matrix management structure Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$166,000—$215,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description ASSOCIATE DIRECTOR PAYER REIMBURSEMENT The Associate Director, Payer Reimbursement (AD) is responsible for planning, directing, coordinating, and controlling the operation and activities involved with Payer Reimbursement for hospital services. Additionally, this position is responsible for the financial control, management, and support of the collection and re-bill activities ensuring timely and accurate payment for hospital services. The Associate Director, Payer Reimbursement (AD) manages and oversees the output and quality of all payer accounts receivable under their scope and is expected to collaborate with their payer managers and the Senior Director of Revenue Realization to identify strategies for performance improvement on a weekly, monthly, and annual basis. Examples of tasks and/or oversight associated with this role include: • Weekly Metrics Call, • Vendor Management, • Monthly Quality Performance, • 365+ AR Review, • Payer Escalation Protocol management The Associate Director is also responsible for maximizing cash flow, so collaboration with key stakeholders, both internal and external, is essential. Maintaining and improving these internal and external customer relationships is equally as important. In conjunction with other duties, the Associate Director will contribute to the day-to-day operations on all issues related to billing, collections and follow-up functions, provide Accounts Receivable analysis, create written processes and procedures, and identify and implement required training for the Revenue Realization staff, which may or may not require interaction with individuals outside of Revenue Realization. The AD will work interdependently with other departments and their key stakeholders to create improved workflows and efficiencies across departments where there is an impact, directly or indirectly, on (cash) patient revenue. Examples of tasks and/or oversight associated with this role include: • Coding/Billing/DNFB Edits, • EPIC Training, • EPIC Work Queue management, • Annual/Bi-Annual Policy Review, • Denials Huddle Collaboration, • Monthly Transplant Case Review The AD holds an essential responsibility for ensuring stability of Montefiore Medical Center's (MMC) financial health as the staff he/she supervises, and their associated functions play a large role in reimbursement and cash flow. This individual sets clear and achievable goals and establishes the necessary metrics to track, monitor, and facilitate sustainable progress EDUCATION: Bachelor's degree required. Seven (7) years experience. Highly preferred certifications: KNOWLEDGE: • Healthcare business office experience (in areas such as accounts receivable, collections, billing, financial counseling etc.) preferred., • Experience with HIPAA compliance, coding, charging and billing., • Excellent communication, organization, and problem-solving skills required. Candidate must be comfortable discussing billing, collections, and charging matters, as well as the ability to interact with patients in a professional manner., • Excellent written and verbal skills., • Ability to present information in a clear, concise manner is a must., • Working knowledge of CPT, ICD-9/ICD-10 coding, and Federal/managed care rules and regulations preferred., • Epic system knowledge preferred., • Working knowledge of Excel, Word, and PowerPoint, is required. Company DescriptionWe provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.We provide full-service Healthcare Recruitment solutions. We identify, attract, engage, and connect the best possible talent with quality healthcare professionals. We build teams, provide executive recruitment solutions and discover high-performance candidates on behalf of our client partners. Our strength lies in our proven recruitment strategies, leadership in the larger healthcare community (regional and national), and networking.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off RESPONSIBILITIES: • Manage and service existing commercial and small business insurance accounts, • Process certificates of insurance and handle policy changes accurately and efficiently, • Assist clients with billing inquiries and payment processing, • Respond to client needs via phone and email with professionalism and urgency, • Maintain organized records and documentation for each account, • Multitask in a fast-paced environment while maintaining accuracy, • Ensure timely follow-up on all service requests, • Support the agency team with additional administrative tasks as neededQUALIFICATIONS:, • Exceptional attention to detail, • Strong time management and organizational skills, • Comfortable with basic math and billing calculations, • Excellent people skillsfriendly, patient, and professional, • Outstanding multitasking ability, • Experience processing certificates of insurance (preferred), • Confident and clear phone communication skills, • Ability to remain composed and effective under pressure, • Responsible, dependable, and self-motivated, • Prior insurance office or customer service experience a plusWhy Join Our Team?, • Supportive, team-oriented work environment, • Opportunities for growth and professional development, • Competitive compensation, • Make a real impact helping local businesses succeedReady to provide outstanding service and build lasting relationships with our commercial clients? Apply today with your resume and cover letter! This is a remote position.

Job DescriptionCompany Description EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International. Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve. Job Description The Creative Director (CD), Copy, Market Access is a manager and leader of brands, who sets the bar in terms of craft for senior-level copy team members. The CD has a proven ability to multitask, delegate, and manage as appropriate to ensure seamless management of business, while still contributing to idea generation and executional excellence. They are a direct liaison between creative and senior account team members and clients across their assigned brands, answering and exceeding strategic and creative expectations. They demonstrate a high level of business acumen in market access and all related channels [payer (commercial/government), pharmacy benefit managers, pharmacy, integrated delivery networks/health systems, employer benefit consultants, actuaries] while also nurturing the talents of others. The CD possesses advanced presentation and persuasion skills and is adept at leading meetings and selling work internally and externally (new business for new and existing clients). The CD is a leader that sets a positive tone and is a role model for others. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: • Ownership of market access content for individual projects and agency of record brands, • Participates and owns the content portion of new business pitches for market access, with a deep knowledge of strategic imperatives, message architecture, and tactics, • Demonstrates strong leadership abilities to mentor, supervise, and set a career path for more junior-level writers, • Proactively monitors the progress of both own and direct reports’ assigned projects, providing direction, input, and feedback on direct reports’ work, • Coordinates assignments among assigned freelance writers and manages the quality of freelance work before sharing with the broader team (Strategy, Account, Clinical, Art, etc), • Assesses day-to-day copywriting needs and alerts supervisor to coverage gaps within the agency or availability to support other teams as needed., • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Proactively monitor the progress of both own and direct reports’ assigned projects, providing direction, input, and feedback on direct reports’ work., • Coordinate assignments among assigned freelance writers and manage the quality of freelance work before sharing with the broader team (Art, Art Services, Medical, Strategy, etc.). MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Bachelor’s degree (or equivalent education plus professional experience) required. English, Communication, Life Sciences, or similar, • 10 years of agency/healthcare writing experience, • At least 8 years of experience in branded and unbranded topics related to managed markets such as PIE presentations/materials, value proposition messaging and presentations, formulary kits, reimbursement support materials for HCP offices, internal and external market access training/workshops, population health materials, shared decision-making deliverables, Medicare/Medicaid benefit design materials, and cost and coverage resources, • At least 5 years of agency experience supervising market access content for a brand(s), • Ability to provide examples of branded or unbranded collateral conveying key marketing messages and scientific content through a storytelling lens for market access stakeholders, eg, payers, PBMs, integrated delivery networks/health systems, and internal pharma/biotech teams, • Expertise in extracting relevant information from clinical sources and writing medically accurate copy, • Experience with complex projects that include internal and external account and creative teams, • Client-facing confidence that advances dialogue, sells strategic ideas, and creates strong agency-client relationships, • Proficient in American Medical Association (AMA) style, • Familiarity with FDA/OPDP regulations and guidelines, • Excellent verbal communication and presentation skills, • Ability to work in a fast-paced environment and to learn quickly, • High-level interpersonal, organizational, and problem-solving skills, • Ability to prioritize tasks and manage time effectively, • Experience and/or Training (i.e. the kind of skills and knowledge and number of years required), • Proficiency in Word, PowerPoint, Excel, Adobe, Microsoft Office, and Teams Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $139,000 to $205,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Job Description I. CORE VALUES: • Demonstrates cultural competence through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics i.e., is flexible in presentation of profession self, has the ability to “connect” with diverse populations, and has the skills to integrate culture throughout the clinical process with respect to race, color, creed, religion, gender, ethnicity, language, sexual orientation, age, appearance, mental and/or physical capability, etc. (* Culture is defined as membership in a group that has shared values, experiences, and beliefs.), • Is committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change., • Works from a strengths-based perspective., • Understands and works well with other service systems (i.e., child protective, juvenile justice, division on aging, probation, and parole), maximizes resources to assist client., • Recognizes that consumers come first and responds to consumers appropriately., • Values and participates in the Team as a proactive member., • Respects others’ professional opinions and tolerates a range of feelings., • Able to give and receive constructive criticism., • Willing to take on extra work when needed (i.e., when there is a vacancy)., • Performs required tasks according to the program philosophy, policies, and procedures., • Is courteous, approachable, and cooperative towards others and conducts self in a mature, competent, confident, and respectful manner., • Understands and adheres to confidentiality rights of clients, co-workers, and agency, consistent with HIPAA (Health Insurance Portability and Accountability Act), and protects personal health information in written, verbal and electronic forms., • Practices self-care has a sense of humor and possesses a healthy work/ life balance important to providing great customer service., • Ensures the safety & comfort of others by communicating the presence of hazards, injuries, equipment problems or any need for help and knows the emergency evacuation and all other safety policies (universal precautions, etc.)., • In times of crisis is willing to help others and communicates urgent information quickly to supervisor / Team., • Maintains good attendance (i.e., Maintains FT or PT schedule as contracted, and attendance does not impair or negatively affect the team.), • Is punctual for client appointments, meetings, etc., • Meets program productivity requirements., • Attends supervision consistently and comes prepared., • Documents supervision., • Able to receive feedback and to learn from it., • Initial Encounter / Intake / Assessment, • Responds to requests for phone screens and/or intake assignments with timely and appropriate outreach to client., • Accurately assesses client’s presentation, needs and strengths., • Completes intake in a timely fashion., • Participates in and presents at Intake Review as directed by Manager., • Completes DSM-IV Diagnosis for both mental health and substance use disorders., • Engagement, Treatment Planning, and Contracting, • Develops a treatment plan to address both mental health and substance abuse disorders, which is completed jointly with the client, not imposed on the client, and incorporates the needs and priorities identified by the client during Intake/Assessment., • Contracts with client in prioritizing time-limited goals, regularly re-evaluates progress, and re-contracts in areas for further growth., • Follows up on “no-shows”/missed appointments., • Re-negotiates treatment plans at minimal 3-month interval for first year, then every six months thereafter, after re-assessing client’s needs/life circumstances, and progress on previous goals., • Maintains collateral contacts with referring agencies including but not limited to, DCPP, Courts, schools, etc., • Observation, collection, and documentation of urinalysis testing, • Clinical Intervention, • Differentiates between the range of normal development and behaviors and pathological adaptations, and then initiates appropriate interventions., • Demonstrates the ability to utilize appropriate interventions in both non-crisis and crisis situations., • Tolerates a range of feelings, affect, and personal presentation without judgment., • Uses a range of approaches according to client need (e.g., individual, group, and family therapies, crisis intervention, (short or long term), and is creative when needed., • Is familiar with and utilizes Creative Arts therapies as this is the foundation of the Dreams program, which is a PALS (Peace A Learned Solution) model., • Prepares appropriate group materials in correlation with group topic., • Acts in the best interest of the client., • Consults with outside providers as applicable., • Provides case management services as indicated., • Advocates, coordinates, and maintains on-going contact with other providers involved in clients’ care., • Documentation and Productivity, • Completes documentation as per agency and program guidelines., • Completes all documentation including but not limited to; diagnosis, clinical assessments, therapy notes, treatment plan, strengths and needs, collateral letters, admission and discharge assessments within Electronic Health Record., • Maintains productivity, utilization, and realization benchmarks, as per agency/program guidelines., • Discharge / Termination, • Identifies when treatment goals have been reached and/or benefits maximized and works toward appropriate discharge., • Discusses progress with client and prepares client for termination, with appropriate and timely discharge planning., • When appropriate, facilitates transfers/referrals for further services., • Consults with clinical and program supervisor regarding termination prior to discharge., • Completes termination paperwork and appropriate discharge planning in a timely fashion. SPECIFICATIONS: Education/Certification: Master’s in Creative Arts Therapies, Master’s in Social Work, or a related field. LSW, LAC, LPC, LCSW, LMFT, or state licensure/certification specific to degree. Preferred language: Bilingual (Spanish/English) Required: Two years’ experience in mental health. Experience with diverse populations in an urban setting. 1- 3 years’ experience working with children/adults/ families who have experienced domestic violence. Candidate is required to complete 40 hours of domestic violence training mandated by the State of NJ upon hire, if not already completed Knowledge: Knowledge of psychiatric disorders and various treatment modalities, including group, family, and individual treatment. Knowledge of community resources, social service, and mental health systems. Knowledge of appropriate clinical interventions in a crisis and non-crisis situation. Knowledge of appropriate treatment interventions for adults, adolescents and children with mental health, co-occurring diagnoses with or without a trauma. Knowledge of Family Systems Theory and Creative Arts therapies. Skills and Abilities: Ability to conduct biopsychosocial assessments and to make a differential diagnosis. Ability to therapeutically engage adolescents and adults in individual, group, and family session settings. Ability to mobilize individual and family strengths. Ability to provide or refer consumers assistance in obtaining concrete services. Ability to create a case formulation and treatment plan. Ability to assess children, adults, and families for abuse and neglect. Ability to work with hard to reach or resistant consumers. Strong written and oral communication skills. Ability to create a warm, collaborative, non-judgmental therapeutic atmosphere. Ability to set limits and appropriate boundaries with consumers. Willingness to work with individuals from diverse backgrounds. Strong written and oral communication skills. Ability to work professionally and collaboratively on a multi-disciplinary team. Professional Characteristics: Open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to criticism, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, interested in seeking additional training and skills. Salary - 58,000 - 60,000 Vacation & Benefits: • Vacation: As a full-time employee working generally 35 hours per week, you will be eligible to participate in the Family Connections group benefit plans. Benefits include medical, dental, life insurance, long term disability, retirement plans, and additional supplementary benefits. Yes, you can elect to not enroll into these benefits. You will also be eligible to accrue vacation, personal, and sick days in addition to 12 paid holidays, and summer wellness Fridays., • Benefits also include professional development assistance, referral program, internal/external trainings, Capella University partnership, 403b retirement plan with employer matching (3% max) (you can enroll in your 403b without a waiting period) , employer-paid life insurance, employer paid Long-term Disability (LTD) insurance, employer paid Accidental Death & Dismemberment (AD&D) insurance, etc. Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds.*The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Powered by JazzHR uhugPeRBAJ

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general direction, is responsible for providing the health status assessment, maintenance, disease prevention and supervision of comprehensive health care in collaboration with and under the supervision of a physician. Provides services in accordance with UCP of NYC policies, the standards of the profession and the regulations and requirements of applicable regulatory agencies. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Nurse Practitioner will include but are not limited to the following: • Obtains complete history of the people we support, recording elements of past health history, family history, review of health habits and environmental data required to diagnosis a condition and render proper treatment., • Identifies and documents patient issues appropriately., • Ensure documentation on the record for the people we support is complete., • Participates in in-service education for other patient care personnel relevant to program., • Participates in interdisciplinary team meetings and annual reviews as required by each program., • Delivers service with effective and caring interpersonal behavior., • Orders and performs necessary tests to ensure proper diagnosis and interprets test results., • Develops a detailed plan of treatment, therapy and/or rehabilitation and directs patient care team to implement., • Assists patients and family members with identifying and utilizing resources that may lead to his/her optimum health., • Prescribes/administers medications, therapeutic diet, immunizations, etc., • Consults with other medical specialists to aid in diagnosis and treatment. Initiates appropriate referrals as needed., • Manages caseload effectively., • Respects client’s right to privacy and confidentiality., • Explains information to patients and families in an understandable manner., • Serves as an active participant in quality assurance program., • Works with other disciplines to secure required services for the people we support., • Utilizes planning and problem-solving techniques with staff and management., • Adheres to program and agency policies and procedures., • Keeps abreast of changes in field., • Performs nursing duties in urgent circumstances., • Performs other related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak and understand English., • Good interpersonal skills are required in order to interact effectively with employees, co-workers, the people we support, their families, other programs, outside contacts, etc., • Appropriate delineation of clinical privileges., • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Demonstrates energy, independence and ingenuity., • Ability to work independently and handle multiple tasks., • Good organizational skills., • Ability to input and retrieve information from a personal computer., • Good oral and written communications skills., • Good analytical ability to interpret client examination results and properly administer required tests. EDUCATION and/or EXPERIENCE • Master’s Degree in Nursing., • At least two years of prior experience as a Nurse Practitioner., • Must have a valid NY State Nurse Practitioner license., • Certified for prescription privileges by NY State., • Must be Board Certified; preferably in Family Practice. COMPENSATION: $100/hour + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description Job Title: Health Services Patient Advocate Department: Health Services Reports To: Health Fund Operations Supervisor : FLSA Status: Local 153, Non-Exempt Summary: This position is a key part of developing, expanding, and maintaining the Health Services programs. The Health Services Patient Advocate is responsible for the maintenance of relationships with the 5 Star Centers, supporting the operations of the Health Fund Programs, responding to member and provider issues, and assisting members in choosing in-network providers, particularly 5 Star Centers. The Health Services Patient Advocate works on issues from initial inquiries through completion and participates in marketing strategies and provide feedback for continuous quality improvement of the Health Services Team. Additionally, this position provides other operational support activities within the Health Services Team. Principal Duties and Responsibilities: • Develop relationships with management and administrative staff at assigned 5 Star Center, including site visits, • Assist members in choosing providers and scheduling appointments at 5 Star Centers, • Assist with issue resolution as problems arise for assigned 5 Star Centers from initial inquiry through completion, • Log member issues into the department tracking system, • Assist members and act as advocates during complaint process with providers, • Identify any patterns of fund program issues with service provision and address accordingly or notify management, • Address member concerns about Fund programs, • Complete all program enrollment processes for eligible, interested members, • Utilize Health Services Database to track interactions related to Fund programs, • Work with members and the Providers to determine the correct copay and rectify all billing errors, • Reach out to members and dependents who meet specific criteria for upcoming Fund initiatives and or programs, • Receive incoming calls through the Health Services queue regarding Health Services Programs, • Back up member services provider line queue upon request for provider search activity, • Attend and participate in all team meetings Qualifications and Core Competencies: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Excellent organizational and prioritizing skills, • Ability to work on simultaneous projects with diverse working groups., • Ability to clearly communicate ideas and thoughts, • Ability to work with minimal supervision and be an effective team player, • Ability to effectively work in a fast-paced environment, handle multiple tasks and prioritize work, • Excellent listening skills and ability to address member concerns, • Ability to work well with physicians and other medical professionals, • Ability to think creatively and implement solutions to meet member needs, • The ability to read, write and understand English is essential., • Bilingual in English/Spanish is preferred Education and/or Experience: • High School Diploma, • Associates Degree or equivalent work experience in the healthcare industry preferred, • Microsoft Office with emphasis on Word and Excel, • Strong knowledge base of healthcare industry and medical terminology, • Insurance/managed care and claims processing background a plus.

Job Description The Family Room Associate supports the NYC Health/Hospitals Kings Family Room in Brooklyn for the Ronald McDonald House New York (RMH-NY). The Family Room Coordinator serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement. The pay for this role will be $24 an hour. The schedule is onsite Monday through Friday, 12 PM – 8 PM. Role/Responsibilities Essential Functions: • This individual is accountable for all Family Room operations, including the development and implementation of programs and services, assisting and supporting guests, and facility maintenance in accordance with established policies and operating procedures. In collaboration with hospital volunteer programs and RMH-NY Volunteer coordinator., • As an extension of Ronald McDonald House New York, this individual will represent the organization and will work closely with the House team and hospital management., • Uphold policies concerning eligibility of people permitted to use the Family Room. Imperative to maintain communication with key medical staff and relevant personnel as well as parents/legal guardians of pediatric patient., • Responsible for enforcing operations, procedures and policies, • Be consistent with the mission of RMH-NY in providing support and service to guests in specific pediatric departments: NICU, PICU, Pediatrics, Behavioral Health, • Establish and maintain effective relationships with key stakeholders including families, donors, hospital management and other RMH-NY internal key relationships, • Go to or call Pediatric, PICU, NICU and Behavioral Health units to encourage caregivers coming into the Family Room, • Provide supplies for ongoing operation of the Family Room (snacks, laundry supplies, refreshments, creamers, cups/napkins) daily, • Maintain Log Book that oversees the Day-to-Day Operations and record quantitative measure of the impact of families served, • Develop and execute non-clinical programs/events to increase family engagement and build awareness, • Report matters of concern in a timely manner to the Director of Programs and participate in the resolution., • Collaborate with Family Room team at Kings County, • Be attentive and observed of all parts of the space/facility to ensure a safe and secure environment for all staff and guests., • High School Diploma or equivalent, • Minimum of two (2) years’ experience in a guest facing role; previous hotel, hospital, special event or hospitality experience a plus, • Flexible to work nights and weekends preferred, • Experience and proficiency with Microsoft Office skills (Excel/Word/PowerPoint), • Strong organizational and administrative skills; ability to maintain a clean and welcoming environment for guests, • Strong written and verbal communication skills; positive and respectful interpersonal skills, • Ability to remain professional yet compassionate when interacting with families in crisis, • Hospitable demeanor when interacting with caregivers, medical staff or visitors, • Experience working with children, people with disabilities or illness a plus, • Ability to collaborate and participate as a flexible, responsive team member, • Ability to work independently, make decisions problem solve, and adhere to priorities e, • Demonstrates ability to effectively listen, evaluate and react to sensitive members, provider and internal/external clients. Equal Employment Opportunity Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work for this job is performed mostly in office settings or Hospitals. Some outdoor work is required., • This is largely a sedentary role; some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary., • This position may require standing or walking for extensive periods of time for major events. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The office for this job is located in the same facility where RMH-NY provides temporary accommodations to pediatric patients and their families while the patients are undergoing active medical treatment at area hospitals. For some RMH-NY guests, medical treatment may include radiation therapy. While radiation therapy is never administered at RMH-NY, there is the potential for some radioactive material to be present in guests who have undergone radiation therapy. Based on radiation measurements performed throughout RMH-NY, it is not expected that individuals working at RMH-NY will receive radiation doses that would exceed the general public limit (100 millirem per year)., • The office for this job is located in the same facility where families have temporary residence. The building is open and must be staffed 24 hours a day, 7 days a week. Some holidays, weekends, evening hours may be necessary for this job., • The noise level in the work environment is moderate to loud. Noise levels often increase with families and children who have temporary residence in the building as well as guests and musical performers for special events., • This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel • Some local/day travel will be necessary for the role., • This job description is an overview or major duties, activities and responsibilities required for the role., • This description is not intended to be a complete listing of all tasks required for the role., • Responsibilities will change with the needs of the organization.

Job description The Guest Experience Coordinator (GEC) serves as a liaison between front-line associates and management to ensure consistent and exceptional service delivery across all guest touchpoints. The GEC provides shift leadership, operational oversight, and hands-on support to Guest Experience Associates while collaborating with departments including Family Support, Housekeeping, and Facilities. This role balances service execution with administrative responsibilities to enhance the guest journey. Essential Duties and Responsibilities • Lead daily shift operations at the front desk, ensuring optimal staffing and service standards., • Coach, mentor, and assist Guest Experience Associates in delivering elevated guest interactions., • Attend to recipients' nonclinical needs, such as providing minimal assistance with activities of daily living (ADLs), and confer, as needed, with the recipient's clinical care team, including, but not limited to, primary care physician, behavioral health provider, substance use treatment provider, specialty provider, referring provider, and home health provider, as appropriate., • Coordinate guest room readiness and turnover in partnership with Housekeeping and Facilities teams., • Ensure guests have access to medication as needed., • Respond to escalated guest concerns using the “Respond, Recover, Report” protocol and ensure documentation is completed., • Support family onboarding process, in collaboration with family support team, including orientations, intake forms, and personalized check-in experiences., • Support the implementation of guest programming and coordinate activity registration, reminders, and logistics., • Maintain shift reports, reservation logs, incident reports, and donation documentation., • Monitor pantry, supply, and amenity inventory levels and communicate replenishment needs., • Assist with daily arrival and departure prep including room inspections, guest welcome notes, and comfort kits., • Liaise with volunteers and support their engagement in guest service-related duties., • Act as shift lead when Manager on Duty (MOD) is not present and serve as emergency point of contact., • Participate in cross-training and project execution to improve departmental efficiency and service quality., • Provide first aid and basic life support as needed- training provided to all team members, • Serve as point-of-contact for lost and found inquiries, delivery coordination, and guest communication. Supervisory Responsibilities • This position provides shift leadership to Guest Experience Associates and volunteers assigned to the operations team. This may include helping to delegate tasks and help answer questions and problem solve with the team., • Support the onboarding of new hires. Qualifications • Demonstrated leadership and training experience., • Familiarity with property or facility management software and digital communication tools., • Current or prior registration as a certified nurse assistant, home health aide, or personal care worker; or One year of experience in the provision of services to persons experiencing homelessness or adults residing in a facility subject to licensure and oversight by the Department, OPWDD, OMH, or OASAS. This could include peer support personnel or community health workers.

Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Roselle, New Jersey. Job Description & Requirements • Specialty: Physical Therapist, • Discipline: Therapy, • Start Date: 08/25/2025, • Duration: 14 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Travel Physical Therapist (PT) Company: Fusion Medical Staffing Location: Facility in Roselle, New Jersey Job Details Fusion Medical Staffing is seeking a skilled Physical Therapist for a 14-week travel assignment in Roselle, New Jersey. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: • Valid Physical Therapy license in compliance with state regulations, • Current BLS certification (AHA/ARC)Preferred Qualifications:, • Doctorate degree in physical therapy, • Physical Therapy experience, but New Grads are welcome to apply, • Evaluate patients’ physical conditions using standardized tests, clinical examinations, and patient history to identify functional limitations and treatment need, • Develop personalized rehabilitation programs based on assessment findings and patient goals, • Implement physical therapy treatment plans using various techniques to improve patient mobility and reduce pain, • Operate specialized physical therapy equipment and modalities safely and effectively, ensuring proper maintenance and calibration of devices, • Assess patient progress, adjust treatment plans as necessary, and accurately document evaluations, interventions, and outcomes in the medical record, • Work closely with physicians, nurses, occupational therapists, and other healthcare professionals to ensure coordinated care and optimize treatment outcomes, • Educate patients and caregivers on home exercise programs, proper body mechanics, injury prevention strategies, and self-management techniques to promote long-term functional recovery, • Maintain a safe treatment environment by adhering to infection control protocols, safety guidelines, and regulatory standards while addressing patients’ comfort needs during therapy sessions, • Engage in quality assurance initiatives and professional development activities to remain current with best practices in physical therapy, • Collaborate in discharge planning to ensure smooth transitions and continued patient progress in community or home-based settings, • Perform other duties as assigned within scope of practiceRequired Essential Skills:, • Critical thinking, service excellence, and good interpersonal communication skills, • The ability to read, write, and communicate in the English language, • Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills, • Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend, • Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism, • Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment, • Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail, • Sensory - Must possess visual acuity and ability to effectively communicateBenefits Include:, • Highly competitive pay for travel professionals, • Comprehensive medical, dental, and vision insurance with first day coverage, • Paid Time Off (PTO) after 1560 hours, • Life and Short-term disability offered, • 401(k) matching, • Aggressive Refer-a-friend Bonus Program, • 24/7 recruiter support Start your rewarding career as a Travel Physical Therapist (PT) with Fusion Medical Staffing and join our mission to improve lives. Apply now! *Fusion is an EOE/E-Verify Employer Fusion Medical Staffing - Therapy Job ID #1712191. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Fusion Medical Staffing-Therapy With a mission to improve the lives of everyone we touch, Fusion Medical Staffing connects healthcare travelers to opportunities in the locations they've always dreamed of living. Our recruiters act as your co-pilots to support you in your next step – no matter what, where and when. This traveler-first mentality ensures you're in charge of your own destiny, but with the tools you need to succeed. Regardless if you’re a first-time traveler or an established road warrior, you get to choose the best position that not only fits your unique personality but also your personal and professional needs. As a medical traveler, you’ll get to meld your career with personal life experiences, make informed decisions and the freedom to control your career. Competitive compensation packages and opportunities to learn new skills are among some of the perks being a medical traveler with Fusion Medical Staffing. Not to mention you get to explore new cities, take adventures, meet new people, and create memories that last a lifetime. We are not just a place to find your next opportunity, but where you'll love to work. We've won awards for our ethical business practices, lasting community impact, and commitment to being an incredible place to work. Benefits • Benefits start day 1, • Medical benefits, • Dental benefits, • Vision benefits, • Referral bonus, • Mileage reimbursement, • License and certification reimbursement, • Weekly pay, • Cancelation protection, • Guaranteed Hours, • Employee assistance programs, • Continuing Education

Responsible for greeting patients/family scheduling patient appointments scheduling hospital and ambulatory admissions/procedures. Demonstrates understanding of submission of necessary documents for hospital.

Job DescriptionAt Apotheco Pharmacy we care about our employees and believe in a work/life balance, which includes 10 days of PTO, and floating holidays for full time employees! Each employee is also assigned their own workstation, including desk/chair, computer, and headset, to ensure you are productive and organized. Benefits: PTO, Paid Holidays, Medical/Dental/Vision benefits, Short Term Disability, 401k, and Life Insurance. Work/Life Balance! Apothecary Pharmacy is looking for someone who is as passionate about patient care as we are! Your job duties will include but are not limited to: • Provide excellent customer service!, • Label and prepare products for patients., • Process prescriptions using computer software., • Monitor storage and inventory of medications and supplies., • Coordinate patient deliveries., • Keep the pharmacy clean and organized., • Complete insurance verification., • Apply manufacturer's coupons if applicable., • Bill and charge credit cards. Education/Experience: High School Graduate (or equivalent) is required. One year of previous experience in pharmacy or other related Healthcare fields is preferred. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is Apotheco Pharmacy Group LLC’s philosophy and policy to treat our employees and applicants for employment fairly and without regard to sex (including pregnancy, childbirth or medical conditions related to breastfeeding, and medical conditions related to pregnancy or childbirth), race (including, hair texture, skin color, or certain facial features) creed, religion (including religious dress and grooming practices), age, ethnicity, protective order status, national origin (including ancestry), veteran or military status, citizenship status, marital or family status, sexual orientation, gender, gender identity or gender expression (including gender nonconformity and status as a transgender individual), physical or mental disability, an individual’s or family member’s protected genetic information, diseases or disorders of an individual’s family member, an individual’s or family member’s receipt of, or request for, genetic services, participation by an individual or their family member in clinical research that includes genetic research, or any other characteristic protected by applicable federal, state or local law.' Work Location: Jersey City, NJ, 07306 Operational hours: Monday–Friday: 9 am – 6 pm Saturday: 10 am – 2 pm Pay: $18 - $21/hr. based on prior experience and technician certification Position: Full-Time Spanish Speaking a Plus Work Remotely: No COVID-19 considerations: PPE is provided to our employees, including masks, gloves, desk shields, and plexiglass barriers. We have also implemented weekly sanitizing cleanings of our pharmacy.

Job DescriptionJob Title: Registration Desk Clerk Labor Grade: 3 Department: Dental Center Reports To: Supervisor, Clerical Staff FLSA Status: Local 153 - Non-Exempt The 32BJ Dental Center is growing, and we’re excited to announce the expansion of our Dental Center. We’re currently seeking a people-focused Dental Center Registration Desk Clerk to join our team. We offer: * Competitive Salary coupled with a great work/life balance. * Prime Location - Flatiron District in Manhattan * Full-time Schedule consisting of a 35-hour work week. * Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium. • Pension Benefit that includes monthly employer contributions. Retirement Benefit that includes 401K employer contributions. * Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance. • Paid Time Off including vacation, personal, CE & sick days. Federal Paid Holidays – Up to 11 days off with pay. * And more... Summary: Under the supervision of the Clerical Supervisor, primary function is to be the front-line interface of the Dental Center to its patients. The Registration Desk Clerk will perform at a high level of efficiency and customer service to assist the patient in the entirety of the appointment process. Additional functions will include and not be limited to: scanning, data entry, and administrative tasks related to patient care and standard operations. The Registration Desk Clerk is cognizant of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Essential Duties and Responsibilities: • Register Dental Center patients and the ability to qualify emergency patients using the Dental Center emergency patient guidelines, • Schedules initial, recall and treatment appointments, and reschedules appointments as necessary, • Checks patients in for their scheduled appointments, verifies patient’s demographics, quotes internal policies and benefits, • Assists patients with their benefit concerns and questions, • Perform monthly patient outreach by contacting members listed on the waitlist platform, • Verifies benefits eligibility and makes notes in the Dental Practice Management system, • Answers incoming calls related to appointments, vendor inquiries, current and future patient inquiries, and internal departmental inquiries, • Checks Delta Dental website and for claims history and frequency limitation for dental services being provided, • Confirms appointments for the next day as needed, • Assist patients with various administrative forms (HIPAA, Minor Consent, Records Release, Radiographs, Referrals, and Attendance, etc…), • Creates and maintains patient accounts in the Dental Practice Management System and any other required internal systems, • Assists with additional projects or initiatives, resulting from the day-to-day operations, • Releases patients from appointments as needed, • Assist in the release of patient records following an authorized request, • Scans and loads patient documents to their accounts in the Dental Practice Management system, • Utilizes resources available to troubleshoot daily clerical challenges in an efficient and effective manner, • Maintains detailed knowledge of dental benefits to provide plan participants with up to date plan and benefits information in English in Spanish, • Participate in any/all of the Dental Center improvements geared towards operational excellence, • Documents daily interactions in the Dental Practice Management system, • All other duties assigned by Clerical Supervisor or other supervisor/manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Technical Skills: • Ability to prioritize work, • Ability to effectively communicate with both members and staff including proficient handling of difficult communication with irate people, • Ability to operate Electronic Dental Record and other telecommunication systems, • Strong ability to multi-task Interpersonal Skills: • High level of customer service orientation, • Strong organizational and oral interpersonal skills, • Excellent listening skills, • Ability to operate effectively in a fast-paced work environment, • Ability to maintain composure when dealing with irate people Educational Requirements and/or Experience: High School Diploma, GED or equivalent experience. Employment experience with direct customer service exposure. Language Skills: Proficiency in English and Spanish languages is a must Reasoning Ability: Above Average Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling, • ½ to 2./3 of time: Sitting, reaching with hands and arms, • Over 2/3 of time: Talking or listening, • 100% of the time: Using hands

Job Description Position Summary Saint James Health is seeking a warm, organized, and detail-oriented Medical Receptionist to deliver an exceptional front-desk experience for our patients. You will be the first point of contact, welcoming patients, coordinating check-in/out, managing phones and schedules, and supporting accurate billing and insurance workflows in our EHR (EPIC). Bilingual (Spanish/English) is preferred; Portuguese a plus. Key Responsibilities • Greet patients, verify identity, and complete registration; ensure accurate demographics, insurance, and consent forms., • Manage check-in and check-out, including appointment confirmations, follow-ups, referrals, and outreach., • Answer and route calls, messages, and portal inquiries with professional, timely service., • Verify eligibility/benefits; calculate and collect copays, outstanding balances; perform charge entry and end-of-day cash reconciliation., • Schedule, reschedule, and coordinate appointments across services (primary care, behavioral health, dental, etc.) to optimize patient flow., • Protect PHI and uphold HIPAA/OSHA, infection control, and SJH policies; escalate concerns promptly., • Provide compassionate language assistance for Spanish-speaking patients; support navigation and patient education. Required: • High school diploma or equivalent., • 1–2+ years of medical front-desk, customer service, or related administrative experience., • Experience in an FQHC or multisite ambulatory clinic., • EPIC or similar EHR experience; knowledge of insurance plans/authorizations., • Outstanding customer service and communication (in person and by phone)., • Accuracy and attention to detail under time pressure; reliable follow-through., • Cultural humility, empathy, and professionalism with diverse patient populations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must be able to lift and/or move up to 10 pounds.

Job Description Job Title: Treatment Plan Coordinator Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is seeking to hire a Treatment Plan Coordinator who is customer focused, compassionate, and dedicated to facilitating solutions to patient’s dental health needs. This Treatment Plan Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients. Duties and Responsibilities • Internalize the role of patient concierge, build trust by demonstrating the attitude of care and service, • Make welcome calls to all new patients, answer initial questions, set and manage expectations for the first visit, • Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit, • Present and explain all treatment plans involving out of pocket costs to patients, • Continuously assist patients in offering (payment plans including) Care Credit payment options. Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone, • Check patients in and out, schedule and confirm patient appointments, and handle patient paperwork including patient charts, referrals, appointment cards, and welcome packets, etc., • Maintain control of all patient payments and insurance statements; reinforce the office financial policy and ensure payments are current., • Preparing financial treatment plans and presenting to patient. Coordinate financial arrangements with the patients offering payment options, • Assist in identifying, alerting front desk, and collecting previous balances and current copays, • Performs miscellaneous job-related as assignedQualifications:, • Dental Experience required, • Excellent written and oral communication skills, • Professional and compassionate demeanor, • Enthusiastic and outgoing personality, • Willingness to go above and beyond to ensure patient satisfaction Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR ZZARwZQaDe

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Se

Patient Services Representative. The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows in

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job DescriptionWe are dedicated to creating healthy, beautiful smiles that enhance our patients' confidence and longevity. Our multispecialty dental practice offers comprehensive care in a welcoming environment, and were looking for a passionate individual to join our team! Job Description: We are seeking a dynamic and bilingual (Spanish/English) Customer Service/Sales Representative to serve as the first point of contact for our patients. This role is pivotal in guiding patients toward the dental care they need, ensuring exceptional service, and promoting our mission of healthy smiles. Key Responsibilities: • Engage with patients via phone, email, and in-person to schedule appointments and provide information about our services., • Utilize sales skills to educate patients on treatment options and guide them toward necessary dental care with different financial options., • Maintain professional phone etiquette, ensuring clear, empathetic, and persuasive communication., • Build strong patient relationships to foster trust and loyalty., • Collaborate with the dental team to ensure seamless patient experiences., • Handle patient inquiries, address concerns, and follow up to ensure satisfaction.Requirements:, • Bilingual (Spanish/English): Fluency in both languages is MANDATORY for effective communication with our diverse patient base. PLEASE DO NOT APPLY IF YOU ARE NOT BILINGUAL - ENGLISH/SPANISH SPEAKING., • Prior Sales Experience: Proven ability to influence and guide customers toward solutions, preferably in a healthcare or service-oriented environment., • Phone Etiquette: Exceptional verbal communication skills with a professional and friendly demeanor., • Team Player: Comfortable working in a collaborative, fast-paced environment., • Organizational Skills: Ability to manage appointments, follow-ups, and patient records efficiently., • Experience in Dental/Healthcare (Preferred): Familiarity with dental terminology or healthcare sales is a plus but not required. We will train you.Why Join Us?, • Be part of a team dedicated to transforming lives through healthy smiles., • Opportunities for growth and professional development. Join us in helping our patients smile brighter and live longer!

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR p1c7ORROkC

Job Description Position Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a Part-Time Onsite Support Representative. In this position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. Locations: • HSS #214 (Belaire Building) 525 E. 71st Street New York, NY 10021, • Tuesday: 1:30 pm - 5:00 pm at ArchCare & 5:15 pm - 9:00 pm at HSS, • Wednesday: 12:00 pm - 4:00 pm at ArchCare, • Friday 4:00 - 9:00 pm at HSS, • Saturday 9:00 am - 5:30 pm at HSS, • Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations, • Collaborate with other team members to troubleshoot and resolve any issues affecting services, • Familiarize customers with the use of our interactive system and its features, • Exceptional customer service and communication skills, • Be self-motivated and able to work independently in a fast-paced environment, • Basic computer skills, • High school diploma or equivalent, • Ability to work onsite at hospitals daily, • Must be able to lift 25 lbs. and climb a 6-foot ladder, • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job DescriptionBenefits: • 401(k) matching, • Employee discounts As a Pharmacy Customer Service Representative in the front store, you will play a vital role in creating a positive and efficient experience for customers seeking prescription and over-the-counter medications. You will be the first point of contact for customers entering the pharmacy department, assisting them with a variety of needs, and ensuring smooth operations between the pharmacy and the front store. Your role requires strong communication skills, attention to detail, and a customer-first attitude. Key Responsibilities: • Skills:, • Strong interpersonal and communication skills, with the ability to interact with a diverse customer base., • Attention to detail and accuracy in processing orders, prescriptions, and payments., • Basic computer skills and experience with point-of-sale (POS) systems., • Ability to work in a fast-paced environment while maintaining a high level of professionalism.Physical Requirements:, • Ability to stand for long periods of time., • Ability to lift up to [50] pounds, as required for inventory management.

Job Description As a Client Services Representative (CSR) at the Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of the Director of Clinical Services, Client Services Managers, and other team members. This position requires practical knowledge of hospital procedures, policies and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary hospital. CSRs work with the entire AMC team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, compliance with AAHA Standards and other statutory requirements. Essential Duties and Responsibilities: • Acknowledge and cheerfully greet all clients and visitors in a professional and timely fashion., • Proficiently register and check-in new and returning clients and patients and appropriately providing client with and process all forms and other paperwork required for intake and discharge of animals., • Appropriately triage emergency cases and send follow-up communication., • Schedule follow-up, reschedule, and cancel patient appointments using Cornerstone., • Handle all financial transactions and reconcile client files as needed – including auditing invoices prior to clients/patients discharging from the hospital; Reconcile the financial transactions each day – including end of day and end of month., • Offer alternative payment options to clients such as Care Credit and AMC payment plans. Terms for both options must be explained to client to ensure client is aware of all conditions and agreements., • Efficiently and appropriately communicate ongoing projects from shift to shift, co-worker to co-worker., • Appropriately assist patients in getting medications refilled., • Maintain the confidentiality, security, and physical safety of all patient medical records in addition to collecting, scanning, processing, maintaining, storing, timely retrieve, and distributing medical records., • Maintain the client services area and clinic reception area in accordance with safety and infection control guidelines., • Courteously accepting other job duties as assigned., • Conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks., • Must have basic knowledge of office procedures and machines., • Proficient knowledge and competency of MS Office (especially Outlook)., • Must possess excellent telephone skills and make a positive first impression on patients and visitors to the clinic., • College degree preferred but must have High School diploma or equivalent. Ability to read, write, and comprehend instruction, short correspondence, and memos in English. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees in person, telephone, and all forms of electronic communication. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percents. Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Schedules/Openings: • Sunday – Thursday 4pm-12am A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC is currently undergoing a major expansion and renovation. Once complete, this project will transform the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. ESSENTIAL DUTIES • Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra., • Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills, • Willingness to contact prescribers, caregivers and patients to schedule services, • Ability to accept an assignment that could include daytime, evening, and weekend hours, • Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services, • Measure the patient to determine the correct garment size, • Review and transmit essential paperwork with the patient to receive the Assure® garment and services, • Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings, • Flexibility of work schedule and competitive pay provided, • Adhere to Pledge of Confidentiality, • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind., • Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations., • Highly organized, service and detail orientated, • Passionate about the heart-failure space and a strong desire to make a difference, • Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. Education/Experience Required: • 1 year in a paid patient care experience (not as a family care giver), • Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians., • Disclosure of personal NPI number (if applicable), • Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra., • Willingness to pay an annual DME fee which is deducted from the completed work order, • Ability to pay for vendor credentialing upfront during a 90-day probationary period, • Experience in patient and/or clinician education, • Valid driver’s license in state of residence with a good driving record, • Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources, • Must be able to achieve credentialing for hospital system entry including, but not limited to:, • Documentation of vaccination and immunization status, • Pass background check, • Pass drug screening testing, • Review and agree to hospital policies and procedures, • Knowledge of MS Office, Excel, PowerPoint, MS Teams, • Variable conditions during travel, • Minimal noise volume typical to an office or hospital environment, • Possible environmental exposure to infectious disease (hospital and clinic settings), • Extended hours when needed, • Ability to travel by car, • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional bending and stooping This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Responsibilities • Develop and foster an excellent customer experience across Luminance’s comprehensive product suite, • Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product, • Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes, • Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements, • Work closely with customers to establish proactive deployment, transition, and user adoption strategies., • Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day., • Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions, • Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs, • Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases, • Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn, • Analyse customer data to improve customer experience and engagement, • Hold product demonstrations for customers, • Regular domestic and international travel to meet with customers and build robust business relationships, • Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US), • Highly organised with ability to multi-task and prioritise effectively, • Self-driven and proactive, • Excellent communication and interpersonal skills, both verbal and written, • Patient and active listener, • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge, • Detail oriented with a problem-solving attitude, • Excellent product knowledge, • Passion for customer experience discretionary bonus per quarter

Job Description Our dental practice has been providing the highest quality dental care in Skilled Nursing Facilities and other institutional healthcare settings for over 40 years. We are currently searching for a talented Field Representative to join our team! The qualifying candidate will use their health care experience and excellent interpersonal skills to ensure that the highest-quality dental care is being delivered to facility residents in a range of NYC and surrounding area locations. The ideal candidate will be self-motivated, responsible and have a commitment to ensuring that quality patient care is always delivered with each patient’s safety, comfort, and dignity in mind. • Previous health/dental care-sales/customer service/management, preferred., • Ability to communicate effectively with a wide range of personalities., • Excellent verbal and written communication skills., • Must be organized and computer literate., • Possess a strong sense of workplace professionalism and personal ethics., • Attention to detail and schedule timelines, a must. pLF5sWVIRq

Job Description This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers’ objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Responsibilities • Develop and foster an excellent customer experience across Luminance’s comprehensive product suite, • Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product, • Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes, • Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements, • Work closely with customers to establish proactive deployment, transition, and user adoption strategies., • Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day., • Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions, • Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs, • Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases, • Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn, • Analyse customer data to improve customer experience and engagement, • Hold product demonstrations for customers, • Regular domestic and international travel to meet with customers and build robust business relationships, • Evaluate and improve tutorials and other communication/training infrastructure Requirements • Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US), • Highly organised with ability to multi-task and prioritise effectively, • Self-driven and proactive, • Excellent communication and interpersonal skills, both verbal and written, • Patient and active listener, • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge, • Detail oriented with a problem-solving attitude, • Excellent product knowledge, • Passion for customer experience, • Ability to work in an innovative and fast-paced environment whilst delivering to deadlines, • Relevant work experience

Job DescriptionSalary: Clinical Services Representative Job Description Remote independent contract worker position Competitive fee for service Flexibility work around your schedule Location: Newark, NJ Avation Medical, Inc. is the manufacturer and provider of theVivally, a wearable tibial neuromodulation system to treat overactive bladder (OAB). Your services will help patients manage their symptom of OAB and better control the impact OAB has on their daily life. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, Surgical Technician, Ultrasound Technician, etc. All candidates reviewed on an individual basis. Summary Description: Avation Medical is seeking a Clinical Service Representative(CSR) in an independent contractor role to calibrate and train patients on the use and care of the Vivally System. This is the perfect opportunity for health & clinical professionals with patient care, clinical research, or similar in-person patient experiences to supplement his or her income. A typical Vivally patient will be referred for calibration and training from Urology and Urogynecology practices within a 2 hour radius of Newark, New Jersey. Calibration and training for the Vivally System takes about 30min per patient. In addition to the initial calibration and training of patients, the CSR may also follow-up with patients to assure understanding and satisfaction and train physicians, advanced practice providers, and other clinicians to perform personalization and training of Vivally on patients. CSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time before/after work, and on days off. Responsibilities: • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to healthcare provider offices or patients homes to provide services., • Calibrate and train the patient and other caregivers of patient (if applicable) in the use of Vivally., • Train physicians, advanced practice providers, and other clinicians to perform Vivally calibration and training for patients. Qualifications: • Have 1 year patient care, clinical research, or similar clinical in-person patient experience, • Patient experience must be in a paid professional environment (not family caregiver), • Experience with urology or urogynecology patients is ideal but not required., • Patient experience must be documented on resume, • Completion of background check, • Disclosure of personal NPI number (if applicable), • Valid drivers license and car insurance and/or valid state ID, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically, • Documentation of TB screening within 30 days of contract date remote work

Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Full Time Support Services Representative for our Patient Accounts department located in Union City, New Jersey. Job Duties: • Answer phones, greet consumers/staff/visitors, • Manage and maintain the MD/APN schedule, • Clerical duties including medical records requests, • Medical record management (scanning and uploading documents into EHR, enter clinical schedules) To Apply submit your resume and cover letter. Visit our website Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Agency Mission: Catholic Charities as a ministry of the Archdiocese of Newark participates in the Church’s social mission by recognizing the inherent dignity and worth of all people, especially the poor, marginalized, and vulnerable, and by responding to the corporeal and material needs of those it serves with sincere Christian compassion. The activities of Catholic Charities are inspired and governed by its faith in Jesus Christ, the examples of Sacred Scripture, and the continuing exposition of Catholic social teaching. Through these activities, Catholic Charities strives to assist individuals in need, strengthen families, and to have those it serves experience the redemptive power of God’s mercy. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Powered by JazzHR opOJAD7gHu

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job DescriptionDescription: We are seeking detail-oriented Patient Service Representatives to join our medical office until the end of this year. This role is responsible for, but not limited to, coordinating and managing front office operations. Candidates with no experience are welcome to apply. This is a temporary position. We do not guarantee employment continuation of any kind within the Company upon the end of contract, i.e. December 31, 2025. Possibility of extension or permanent placement is subject to business needs. Essential Duties and Responsibilities: · Greet and check in patients, collect accurate demographic information, and enter data into the electronic medical records (EMR) system. · Verify insurance coverage and update records accordingly. · Oversee front desk operations including answering phones, managing office supplies, and processing medical records. · Assist with medical supply inventory and coordinate patient care as needed. · Monitor and audits cash/payment funds. · Daily reconciliation of charges and payments · Opens the office and let patients, guests and staff in through door buzzer · Assist with any ad hoc projects as needed Requirements: · Client Service Oriented (both internal and external) · Demonstrated poise, tact, diplomacy, and good judgement · Detailed oriented, excellent organizational abilities · Strong Written and oral communication skills · Ability to interact and communicate with individuals at all levels of organization · Strong interpersonal skills able to handle sensitive situations and confidential information · Ability to multi-task and prioritize workload in a fast-paced environment · Technology competency with electronic software needed for role Minimum Qualifications: · Preferred: 1–2 years of experience in a medical office setting · High school diploma or GED · Fluent in English and Chinese (Cantonese and Mandarin) is required · Proficiency with Microsoft Office Suite, especially Excel and Word Pay Rate: $17.00

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development, • 401(k) Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes., • Providing exceptional customer service through phone, email, and other communication channels., • Translating documents and correspondence between English and Spanish., • Collaborating with team members to ensure accurate and timely resolution of customer issues., • Educating clients on insurance products and helping them make informed decisions.Qualifications:, • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages., • Previous customer service experience in the insurance industry is a plus., • Strong organizational and multitasking abilities., • Empathetic and patient, with a commitment to resolving customer concerns., • Familiarity with insurance terminology and policies.Requirements:, • High school diploma or equivalent; college degree is a plus., • Relevant state insurance license preferred., • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Hector Camilo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family. #PSRMS

We have an opening for a Patient Services Representative (PSR) at Rubino OB/GYN in Hoboken. Patient Service Representative I (PSR I) plays a vital role in delivering a seamless and positive experience for all patients at Axia Women's Health. Medical Receptionist/Patient Service Representative experi

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Demonstrates customer service skills when communicating with peers/other departments. Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. Verbalizes customer services skills to alleviate patient anxiety.

Job DescriptionDescription: Job Title: Behavioral Health Technician (BHT) Department: Operations Reports to: Director of Operations/BHT Supervisor Job Summary: The Behavioral Health Technician is responsible for assisting and supporting the Facility Director and all treatment program staff, in coordinating and providing the day to day operational needs of the facility and its patients'. BHT’s are responsible for assisting with scheduled monitoring and reporting of the condition of the facility to ensure safe and orderly operations. The BHT is involved with certain intake procedures, including but not limited to obtaining data when a patient arrives to the facility, conducting searches and rounds, ensuring the safety of a patient during their treatment stay, and assisting the treatment teams with the overseeing of patients’ throughout their daily schedules within the facilities policies and procedures and in accordance with the standards of the State and Federal Regulations. Depending on an individual's safe driving record, some BHT’s may be involved with transportation and complying with vehicle and road/patient safety measures. Duties/Responsibilities: • Assist with the supervision of patients' in their daily activities., • Ensure that the patient’s follow the clinical schedule, and communicates any issues to the treatment team., • Transport clients (when applicable) as needed (Must have valid Driver's license) If it is part of your duties and you are eligible to drive you must:, • Obey the rules of the department of motor vehicles, department of transportation, and all safety regulations put forth by the State., • Conduct vehicle and client safety checklists before transporting clients or utilizing the vehicle., • Transport client afternoon medications in a locked and secure manner., • Make continuous rounds of the facility, rooms, and grounds, to ensure overall safety., • Observe and document all medications taken by clients during scheduled medication times., • Seeks out contraband, and reports any suspicions or findings immediately to their supervisor., • Proactive in ensuring that the rules of the facility and the rights of the patient are being upheld., • Communicate and/or resolves issues with housekeeping duties, and upkeep of buildings and grounds., • Assist with readying rooms and common areas for client admission and discharges., • Fosters a supportive environment for clients that follows ethical treatment., • Seeks corrective criticism and has the ability to evaluate suggestions objectively., • Reports to work per their assigned schedule & maintains acceptable overall attendance., • Promotes a favorable/positive work atmosphere that is based on a team mentality., • Completes all required trainings, and attends in-services and educational training as necessary and as assigned., • Maintains flexibility and adaptability to expected and unexpected changes in the work environment., • Reports (personal/within the facility) suspected illnesses of contagious diseases to Facility Director., • Maintains safety of the physical environment., • Communicates all grievances, incidents, reports suspected Abuse, Neglect, Trauma, or Exploitation, safety issues or breaches to Supervisor., • Independently solve problems and follow through., • Functions independently in an treatment program environment., • Plerform other tasks and duties as assigned., • Staff who assess individuals with substance abuse, dependence, and other addictive behaviors and who plan services for and deliver services to these individuals have the knowledge and skills to do the following: • Establish rapport, systematically gather data, determine the readiness of the individual for treatment and change, and apply accepted criteria for diagnosis of substance use disorders, • Screen for psychoactive substance toxicity, intoxication, and withdrawal symptoms, • Screen for danger to self or others(If applicable), • Screen for co-occurring mental health issues, • Analyze and interpret data to determine treatment recommendations and priorities, • With the individual served, formulate mutually agreed-upon, measurable treatment goals and objectives, • Demonstrate adherence to accepted ethical and behavioral standards of conduct, • Participate in continuing professional development Note: This does not mean that every staff member must have all of these competencies; rather the total complement of staff together possess all of these competencies. Required Skills/Abilities: Required to maintain up to date certification • CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Incident Reporting, Infection Control, Overdose Prevention, and Self-Administration of Medications (when applicable),, • Completes CLIA waived training and follows the guidelines and steps for conducting and collecting samples for tests such as the Urine Drug Screening, a Breathalyzer, a Glucometer, and Pregnancy tests when applicable., • Ability to work as a team member and have communication, organizational and interpersonal skills, • Ability to work under stressful conditions and be flexible in relation to department needs, • Knowledge of TJC standards within the Department, • Demonstrates Proficiency in Verbal and written Communication Skills, • Knowledge of State and Federal Statutes Regarding Patient Confidentiality Laws, • Ability to understand and abide by the Drug Free Workplace Policies, • Ability to complete the Harassment and Discrimination training, • Knowledge of Corporate Integrity and Compliance Program, • Knowledge of current technology, • Knowledge of Substance Use Disorder. Can score above a 70% on the SUD Training, • Familiar with community resources, or who in the facility to contact for community resources. Education and Experience: • High School Diploma, GED, or equivalent work experience in customer service, hospital, or treatment program setting., • A minimum of five years driving experience and a Valid driver’s license and clear driving record approved by insurance carrier. (For drivers), • Experience in the field of chemical dependency/substance abuse/psychiatric setting or human services field is preferred., • Complete TB testing upon being hired, • Undergo a Background consent and results prior to hire, • Complete training or certifications in CPR, HIPAA, HIV/AIDS, Verbal De-Escalation, Incident Reporting, Infection/STD Risks, HEP B/C, and Abuse, Neglect, Trauma, and Exploitation, Understanding SUD, and any other training required by the State or the Joint Commission. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Working Conditions and Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position is required to work in indoor and outdoor environments as needed. Potential exposure to violent situations. No potential exposure to airborne/blood-borne pathogens and other potentially infectious materials. Employee Acknowledgment I hereby acknowledge that I have received a copy of the Job Description. I agree to read it thoroughly and agree that if there is any job function/duty in this Job Description that I do not understand, I will seek clarification from my supervisor. I acknowledge that the information contained in this Job Description may be reviewed and revised from time to time as circumstances may require, and that Harmony Health Group reserves the right to change or modify any part of this Job Description without prior notice. Additionally, I understand that this Job Description is a guideline, and is not intended to nor does it cover every conceivable situation that may arise. This Organization is an Equal Opportunity/Affirmative Action employer of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected criteria, the consideration of which is made impermissible by applicable law. Employees can learn more about the company’s status as an equal opportunity employer by viewing the federal “EEO is the Law” poster at: Requirements:

Job Description Reporting to: Program Director FLSA Status: Exempt Salary: 75,000 Schedule: 9am-5pm The Mission: The 163rd Street Improvement Council’s mission is the provision of resources to improve individuals’ quality of life. We offer Strength Support, and Stability, not only for those on the journey from homelessness to fully appropriate housing, but to a complete continuum of humanity. From pre-natal care, through end of life planning; for individuals who are low-income, formerly homeless, veterans, recently released from incarceration, LGBTQ; or with special physical, cognitive, or developmental needs, the 163rd Street Improvement Council offers resources, referrals, and direct services to help. Whenever possible, we provide direct assistance, but we also rely on cooperative measures, advocacy, and education. Our goal is to spur the transformative process through access to services, treatment, education, advocacy, and training so that, individually and collectively, all people will enjoy fuller and more abundant lives. The Company: Created in 1965, the 163rd Street Improvement Council, Inc. (or the Council, as we like to call it) involved itself in the fight against community deprivation of resources in the South Bronx. Determined to make a difference in the lives of the residents, the Council began to create affordable housing in the community. Pioneers in the Bronx for housing and human service programs, we offer the special needs, homeless, and low-income populations an array of support services. We have become a source of Strength, Support, and Stability for those on the journey from homelessness to fully appropriate housing. Our approach is unique and innovative. We provide a continuum of care, including a range of transitional, congregate, and other residential programs. The Role: Under the direction of the Program Director, the Clinical Supervisor is responsible for managing a strong clinical team under the supervision/oversight of the Program Director. The Clinical Supervisor is involved with clinical operational oversight and supervision to assigned clinical service staff that may include fully licensed social workers, and other clinical staff members This position assists with managing and ensuring service quality and clinical documentation compliance while working closely with the Program Director and team members to achieve the organization’s clinical and fiscal division goals and service outcomes. Specific Requirements: This is a full-time shift position scheduled between the hours of 9am-5pm. Staff may be asked to adjust their work schedule depending on the operational needs of the site. 2024 Job Description: Clinical Supervisor Duties and Responsibilities:  Adheres to all current federal state laws, as well as the Council’s Policies and Procedures, including the safeguarding of confidential protected health information and compliance with the Health Insurance Portability Accountability Act (HIPAA). Monitors HIPAA compliance and reports breaches in accordance with corporate policy within 24 hours.  Demonstrates an awareness, appreciation and respect for diverse cultures and individual differences of clients and fellow employees.  Identifies culturally relevant issues and implements communications in a manner appropriate to them.  Reports immediately any suspected incidents of abuse or neglect to his/her immediate supervisor and document the incident within 24 hours.  Provide orientation and training for all clinical staff.  Participates actively in agency quality assurance activities including performance and outcomes review, case record review, stakeholder satisfaction review, incident review, and improvement planning.  Establishes relationships and communicates with the clients, caseworkers, family members and staff.  Assuring that practitioners meet the requirements for licensing and registration.  Identifying and communicating quality assurance and risk management issues to the appropriate managers.  Monitoring resource utilization to identify when additional personnel is required.  Inspecting the facility and making recommendations for building alterations or process adjustments to guarantee patient safety.  Assuring clinical documentation compliance, accuracy, and quality.  Ensures clinical services are scheduled by the providers in the electronic records system and are delivered to clients weekly. Ensures weekly review and management of caseload and productivity.  Supervising challenging cases to assist practitioners.  Attends department/agency meetings as required.  Participates in leading clinical team meetings to ensure clinical service goals are met and program and organizational developments are communicated, understood and implemented.  Attends trainings related to the responsibilities of the position as required.  Conduct PIPS, Writeups and terminations as necessary.  Conduct Performance reviews for assigned staff members.  Completes other duties as assigned  Provides clinical supervision for assigned clinical personnel and other support staff. Supervision needs will be evaluated based on clinical experience and performance.  Conducts documented supervision with assigned clinical staff and provides ongoing feedback to each provider concerning quality of clinical services and work performance. Essential Skills and Qualifications:  Master’s Degree in Management, Social Work, or an allied Health Care Profession  5 years of progressive supervisory experience.  Experience working with People with AIDS, Congregate Housing, HASA, or a similar program is preferred.  Proficiency in Microsoft Suite and Google Suite  Excellent administrative and communication skills  Must be a self-starter who is highly organized, able to prioritize and is highly flexible/adaptive. Compensation: A competitive salary, incentive and benefits will be offered, commensurate with the role and the final candidate’s experience. Equal Opportunity: 163rd Street Council is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Work environment and physical demands: The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, stoop, use hands or fingers, feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, kneel, talk, or hear. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by the job include close vision and distance vision. Must be able to travel locally using public transportation. Occupational safety and health administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. The 163rd Street Improvement Council complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards. Supervisory Responsibilities: This position has supervisory responsibilities. Working Environment: This position will be held in a professional office. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This position is subject to travel. Disclaimer The job description above is intended to set forth the general nature of the work that will be expected of the person who takes on this role. The job description is not, however, meant to be construed as an exhaustive l015ist of all the duties and responsibilities required for this role. From time to time, all personnel may be required to perform duties outside their normal responsibilities.

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Assistant Site Manager who oversees the Front Desk staff and other non-clinical support staff at Ramon Velez and the School Based Health Center (SBHC)., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Oversight of the SBHC in collaboration with Medical Director who will provide clinical oversight of the SBHC., • Oversight of all programs at Ramon Velez such as WIC and any other targeted program for the community., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • Collaborate with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building's facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.