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SUMMARY The Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned. GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures. OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals. OPERATIONAL READINESS · Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment & Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations. OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines. PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints. STAFF DEVELOPMENT/ RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance. Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements include: • Demonstrated ability to function in a leadership position and to perform in new and emergent situations with sound judgment., • Demonstrated analytical and problem-solving skills are required., • Strong time management and organizational skills required., • 1 year previous dialysis management experience preferred., • Demonstrated working knowledge of the English language and ability to communicate verbally and in writing., • Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all USRC clinical applications required within 90 days of hire., • Must meet applicable, specific state requirements. (See addendum for Administrator. Additionally, if the nursing requirements listed below are not met, an individual may be placed in the Administrator role without them; however, in the absence of these qualifications, there must be a designated Registered Supervising Nurse at the clinic who does possess these qualifications: • Must be full-time employee of the Company and available to clinic staff during time clinic is open., • Current RN license in applicable state. License must be maintained as current and in good standing., • 18 months as an RN with 6 months experience in nursing care of a patient with kidney failure., • CPR certification required within 90 days of hire., • Confirmation of ability to distinguish all primary colors., • Must meet any practice requirement(s) for the applicable state. (See addendum for Registered Supervising Nurse) All Full Time employees are eligible for the following benefits: Medical / Pharmacy Dental Vision Voluntary benefits 401k with employer match Virtual Care Life Insurance Voluntary Benefits PTO All Part Time employees are eligible for the following benefits: 401k with employer match * PTO

Do you want to join an organization that invests in you as a(an) Respiratory Therapist CRT? At The Woman's Hospital of Texas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications Under the supervision of the Director of Respiratory Care, is responsible and accountable for individual respiratory therapy practice and, when applicable, appropriately delegates and supervises tasks to provide optimum patient care. What you will do in this role: • Participates in establishing, maintaining, and improving patient’s health care goals through patient assessment, planning and implementation of respiratory therapy interventions and evaluation of patient outcomes., • Fulfills the duty and responsibility to maintain competence and to continue personal and professional growth. Demonstrates this enhanced job knowledge via appropriate change in practice on the unit. Educates colleagues as appropriate., • Identifies and assists with opportunities for performance improvement activities on the unit and with other service areas., • Accurately and completely documents all aspects of care given., • Recognizes the purpose of employment is to prioritize the patient/ employee/ customer as number one., • Demonstrates fiscal responsibility by taking ownership of time management, decreasing waste (of time and supplies) and promoting cost effectiveness., • Demonstrates the ability to be an advocate for and strive to protect the health, safety and rights of the patient., • Interactions with patients and colleagues demonstrate compassion and respect for the inherent dignity, worth, and uniqueness of every individual, unrestricted by considerations of social or economic status or cultural beliefs., • Communicate effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care and to meet the needs of the customers we serve., • Demonstrates ability to fulfill requirements of attendance, punctuality, and timekeeping practices., • Behaviors and interactions demonstrate a positive attitude, personal initiative and motivation to achieve the goals of the unit., • To uphold the standards of the profession and organization and practice ethically and with integrity., • Other duties as assigned What qualifications you will need: • Basic Cardiac Life Support must be obtained within 30 days of employment start date, • Neonate Resuscitate must be obtained within 30 days of employment start date, • (NBRC-RRT) Registered Respiratory Therapist, • Associate Degree No Travel Required No experience Required Years of Experience Benefits The Woman's Hospital of Texas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts _ Note: Eligibility for benefits may vary by location. At _, our care philosophy is Woman First. It’s in our name, and it’s in our founding mission. Our 420+ bed hospital was founded in 1976 by 29 physicians who recognized a need in Houston for a facility focused solely on women in all stages of life. We were the first women's hospital in Houston and first facility in Texas dedicated to the health of women and newborns. Today, we are the state’s premier facility dedicated to the health of women and children offering expertise and an outstanding level of care in breast health, imaging, gynecology, minimally invasive surgery, infertility, obstetrics, high-risk pregnancy, and pediatrics. We deliver 800+ babies a month, more than any other hospital in Texas, and care for more multiple births than any other hospital in the region. Our Level IV NICU provides the highest level of care for premature babies and we have the area's only March of Dimes NICU Family Support program. As a member of HCA Houston Healthcare, the most comprehensive healthcare provider in the region, we are a part of a network that delivers stronger, smarter and more accessible care to women than any other medical system across the Houston area. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Respiratory Therapist CRT opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Do you have the PRN career opportunities as a(an) Respiratory Therapist CRT PRN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications Provides respiratory care related procedures and testing to patients as ordered by a physician, according to established standards and practices. What you will do in this role: • Maintains established department policies, procedures, objectives, and quality assurance, safety., • Sets-up equipment and medications and administers respiratory treatment s as ordered by the physician; charts treatment, response and progress., • Sets up, operates and monitors ventilator when the patient respiratory system is incapable of spontaneous ventilation., • Performs arterial puncture and arterial blood analysis., • Observes patients, checks equipment, and makes changes necessary during patient rounds., • Obtains and/or documents patient vital signs, and equipment settings as required by the specific procedure or test., • Provides instructions in therapeutic procedures to the patient, family or staff., • Assures delivery of quality respiratory therapy services; available for consultation with medical, nursing, and administrative staff., • Conducts and/or assists with special procedures, including pulmonary function studies and bronchoscopy., • Provides for proper cleaning and sterilization of all respiratory therapy equipment to ensure safe patient care., • Has knowledge of Performance Improvement. What qualifications you will need: • Minimum Education:Graduate of accredited program in respiratory therapy., • Required License:Required Certification: RRT required, BLS required., • Preferred:TX Medical Board - Respiratory Care Practiconer, • Minimum Experience:2 years in an acute care setting. Benefits HCA Houston Healthcare Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts _ Note: Eligibility for benefits may vary by location and position. _ is a 445+ bed acute care hospital located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. Established in 1975, our hospital has been serving Houston for more than 40 years. We provide a wide range of medical services, including cardiology, bariatrics, orthopedics, neurology, emergency care and more. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. We also offer 24/7 emergency services and two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). We are an accredited Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) Center and an accredited Chest Pain Center with Primary PCI. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Respiratory Therapist CRT PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals. We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP’s are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient., • The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company., • Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS & ABILITIES: Competencies for Success • Availability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner., • Service Orientation — PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction., • Evidence Based Medicine — The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes., • Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company., • Quality — Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center., • Influence — PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes., • Self-Care — A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes., • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required Must be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be working Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is required Once Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as required Must have a current DEA number for schedule II-V controlled substances Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment. PAY RANGE: $214,700 - $306,714 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

At Houston Methodist, the Clinical Resource Nurse position is a population-specific clinician, patient/client advocate responsible for assisting patients/families navigate the complex health care system in an organized, effective and efficient manner within the variety of Hospital programs. This position will assist with the standardization and efficiency of care for patients in the assigned service line/unit throughout the continuum of patient care. The Clinical Resource Nurse position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the unit, the service line, and across the organization. This position assists management with the coordination of program education and assists with the overall growth of the service line program. Responsibilities for the Clinical Resource Nurse position may also include leading unit and shared governance activities, assessing service line/unit-based needs related to practice and improvement opportunities, and serving as a clinical resource for both service line program and hospital staff as well as evaluation of direct costs and patient outcomes. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong psychosocial assessment and clinical skills, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinicians, physicians and patients to ensure efficient patient flow for service line patients., • Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patient’s/family spiritual distress., • Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor, coaching staff in effective verbal, non-verbal and written communication, which includes active listening, and facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score. SERVICE ESSENTIAL FUNCTIONS • Coordinates aspects of patient care and development into the population-specific program through personalized interaction., • Assists patient care staff or may directly educate the patient and family on disease-specific guidelines and treatment options to enable patient-led treatment decisions. Educates and/or facilitates patient on introduction to program, resource referrals, and counseling., • Develops informational/educational resources and programs related to program services, teaching nursing care principles, advanced technical knowledge, and provides formal education to groups outside the unit., • Strives to exceed patients and coworkers’ expectations. Drives department activities to improve department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safety-related processes at unit or service line level. Identifies key clinical priorities for improvement in the service line and compares clinical outcomes to national benchmarks and makes recommendations for improvement., • Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community. May provide clinical expertise on patient care, as needed, as the staff nurse leader to service line patients and leads the interprofessional team in implementing plan of care., • Contributes to development of service line, hospital standards and guidelines; implements and monitors service line initiatives that improve designated core measure compliance. Involved in various data management activities, which may include abstraction, analysis and presentation. Insures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications., • Participates in decisions impacting operational and capital needs as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Leads and identifies opportunities for practice changes. Develops, facilitates and participates with others in identifying needs, developing, presenting and implementing educational programs within the assigned service line areas for hospital health care providers, patients, families and/or community groups., • Attends workshops and other educational programs, to ensure awareness of current developments and trends. Stays up to date with professional organizations standards and submit abstracts to national conferences. Incorporates evidence-based practices which are presented to shared governance and leadership. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Completes and updates the individual development plan (IDP) on an on-going basis SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities include supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture; and serving as department resource for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required, • Bachelor's degree in is nursing preferred, • Master’s degree preferred EXPERIENCE • Four years of experience in clinical care activities in a hospital setting, • Two years of experience in Hospital Quality Improvement, Case Management or Utilization Management role preferred, • Two years of leadership experience preferred LICENSES AND CERTIFICATIONS Preferred • CPHQ - Certified Professional in Healthcare Quality (NAHQ) and, • CPSO - Certified Patient Safety Officer (IBFCSM) and, • CPPS - Certified Professional in Patient Safety (IHI) and, • RN - Registered Nurse - Texas State Licensure Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools), • Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement, • Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership, • Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results, • Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes, • Computer skills to include Excel, Word, and PowerPoint, • Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement, • Ability to work independently and interdependently, • Presentation skills and expertise in designing and implementing teams/educational offerings related to clinical quality ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Leads facility partners to bring expert assessment and problem-solving skills to ensure reliable, safe systems of care for all patients., • Develops and maintains positive working relationships with leadership, physicians, colleagues and peers and works collaboratively to achieve desired outcomes., • Collaborates and effectively communicates and drives culture of safety and high-reliability initiatives; partners with leadership and clinicians to implement improvements. Increases patient safety and evidence-based practice awareness and practice among clinicians and staff through mentoring and education. Manages project and process improvement expectations to stakeholders, sponsors and others advising them on project progress, potential issues, obstacles, conflicts or challenges. SERVICE ESSENTIAL FUNCTIONS • Serves as a key quality contact with leadership, managers and staff responsible for the execution of corrective actions initiatives/projects and compliance with customer requirements., • Supports leadership with the development and implementation of quality improvement and patient safety process changes. Makes recommendations for unit-based process change activities. Evaluates the effectiveness of process change initiatives. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Maintains all programs to ensure compliance to accreditation standards and regulatory agency requirements. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects., • Facilitates and leads process and performance improvement teams and initiatives. Participates in and facilitates unit-based and departmental process change activities. Evaluates the effectiveness and sustainability of process change initiatives and makes changes as necessary to achieve goals., • Tracks, analyzes, and uses data for trending and develops appropriate action plans and strategies in collaboration with clinicians and leadership. Conducts record review for performance improvement, peer review, patient safety, risk management and other projects., • Abstracts pertinent information and enters into department databases using standardized methods and processes to maintain data integrity. Routinely performs discrepancy management activities to maintain data integrity. Presents meaningful reports and analysis with measurement description, statistical information, and benchmarking information. Creates and presents executive summaries as needed to various audiences to drive change., • Supports improvement efforts for potential or actual quality of care/risk issues including participation/facilitation of Root Cause Analysis (RCA), Failure Modes Effects Analysis (FMEA), or event review as needed. Supports leadership and staff with the development and implementation of process changes. Summarizes events and presents findings as needed. Facilitates system's design to hardwire patient safety processes., • Focuses on implementing and reinforcing principles that support a high-reliability organization. Contributes to the continued improvement of patient safety practices, employs evidence-based practice and researches high-reliability practices through national Patient Safety Organizations (e.g., Agency for Healthcare Research and Quality (AHRQ), National Patient Safety Foundation (NPSF), Institute for Healthcare Improvement (IHI), National Quality Forum (NQF)). Facilitates systems’ design to hardwire patient safety processes. FINANCE ESSENTIAL FUNCTIONS • Utilizes efficient and cost-effective work practices with department resource and supplies; provides recommendations to reduce expenses., • Facilitates performance improvement projects/initiatives to improve outcomes, ultimately impacting hospital finances. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and recommends opportunities for improvement in accordance with hospital leadership., • Analyzes and assesses present and future needs, trends, challenges, and opportunities related to hospital processes and operations. Communicates innovative and best practices to hospital leadership and clinicians. Identifies opportunities to align policy and procedure with regulatory/accreditation requirements. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree in nursing, allied health, healthcare administration, business administration or a clinical discipline required, • Bachelor's degree in is nursing preferred, • Master’s degree preferred EXPERIENCE • Four years of experience in clinical care activities in a hospital setting, • Two years of experience in Hospital Quality Improvement, Case Management or Utilization Management role preferred, • Two years of leadership experience preferred LICENSES AND CERTIFICATIONS Preferred • CPHQ - Certified Professional in Healthcare Quality (NAHQ) and, • CPSO - Certified Patient Safety Officer (IBFCSM) and, • CPPS - Certified Professional in Patient Safety (IHI) and, • RN - Registered Nurse - Texas State Licensure Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Neurology position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Neurology position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Neurology position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Neurology position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Nursing Supervisor position is responsible for 24-hour comprehensive operational delivery and quality of patient care provided in the designated areas(s) of responsibility in conjunction with Manager and Director. This position assists with developing and implementing performance initiatives to ensure optimal patient safety and outcomes and customer satisfaction. The Nursing Supervisor position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills. This position fosters interdepartmental/ interdisciplinary collaboration and participates in committees, representing unit and Nursing in a positive manner. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited School of Nursing EXPERIENCE • Two years of nursing experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Creates and maintains an environment of collaboration by mentoring and role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication., • Consults with department leadership on coaching/corrective counseling, and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate., • Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees. Provides development and mentoring of staff. Ensures that all department personnel are properly trained and complies with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover., • Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently. SERVICE ESSENTIAL FUNCTIONS • Ensures that daily flex team operations are conducted in accordance with HM department policies and procedures. Proactively monitors coverage of unit to maximize presence of management and staff.., • Responds to patient and employee concerns, taking appropriate action and escalating to leadership according to appropriate procedures., • Leads and maintains high customer satisfaction while providing the highest level of service and patient care. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Employs a proactive approach in the optimization positive outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, and identifying solutions via collaboration. Role models situational awareness using teachable moments to improve safety. Participates in department process improvements and identifies opportunities for corrective action. Participates in investigations as a result of the root cause analysis process as assigned by manager., • Monitors self and ensures employee compliance with competencies, credentials, in-services, policies and procedures and assists management with associated actions upon non-compliance., • Facilitates and participates in annual in-service training and focal point review process according to policies and procedures. Follows all safety rules while on the job. Reports accidents promptly and corrects minor hazards. FINANCE ESSENTIAL FUNCTIONS • Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Manages staffing needs including scheduling, time off requests and time keeping. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred. Supports Houston Methodist and department goals and vision. Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations., • Participates in hospital-based activities, operating as magnet champion and shared governance leader. Ensures the flex team is well represented in shared governance processes and hospital wide committees and task forces. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited School of Nursing EXPERIENCE • Two years of nursing experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This full time, day shift position works three, 12-hour shifts per week from 5:30am-6:00pm (during weekdays), plus holiday and disaster preparedness call. At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association Preferred, • PALS - Pediatric Advanced Life Support or Instructor (AHA) if pediatric care within 4 months, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptor ships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association Preferred, • PALS - Pediatric Advanced Life Support or Instructor (AHA) if pediatric care within 4 months, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Oncology position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Oncology position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Oncology position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Oncology position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Chemotherapy certification: FCIA or ONS-CICC, or ONS-CICR, or ONS-FCBA (current incumbents have 6 months) within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Chemotherapy certification: FCIA or ONS-CICC, or ONS-CICR, or ONS-FCBA (current incumbents have 6 months) within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Nursing Professional Development Leader II (PDL II) position is a specialist role, as evidenced by experience, credentials, and performance. The Nursing Professional Development (NPD) practitioner influences the professional practice of nursing, and other healthcare learners, to create a positive impact on the patients and families served, as well as overall population health. The PDL II primarily practices in the hospital central department, or learning environment, with emphasis on core hospital-based programs impacting a variety of nursing and interdisciplinary learners. In addition to performing the essential functions of the PDL I role, the PDL II engages in strategic thinking, leadership, program oversight, and coordination of nursing professional initiatives to advance entity and system goals and the NPD profession. This position contributes across the entity and HM system and serves as a mentor and resource to RN staff, as well as other NPD practitioners. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree, one from an accredited School of Nursing, • Master‘s degree in education field preferred EXPERIENCE • Six years clinical nursing experience with two years in a primary nursing professional development role LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NPD-BC - Nursing Professional Development (ANCC) - American Nurses Credentialing Center_PSV Current incumbents have two years from job description implementation to obtain NPD-BC within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Acts as an effective facilitator of learning, • Acts as an effective change agent, • Ability to apply evidence-based practice, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Exhibits leadership abilities including collaboration, consultation, and coaching skills, • Demonstrates proficient time management skills, • Ability to utilize adult learning theory, and demonstrate knowledge of current educational technologies, • Maintains a working knowledge of electronic resources including Microsoft applications ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Creates, leads, and/or engages in initiatives to advance professional learning and meet organizational or system-level goals. Provides critical insight into program design and evaluation for role transitions, clinical ladder advancement, professional certification, and excellence recognition programs., • Builds strategic, collaborative partnerships with internal and external stakeholders to advance HM mission and goals. Beyond interdisciplinary shared governance and HM system partners, seeks relationships in areas such as academia, professional organizations, and the broader community., • Provides strategies to achieve department, entity, and system goals, including peer-to-peer accountability for employee engagement. Leads through influence as an advocate, role model, mentor, and change agent. Communicates effectively with learners and collaborative partners in both the learning and practice environments. SERVICE ESSENTIAL FUNCTIONS • Leads entity and system groups in the educational process through completion of an assessment, identification of practice gaps (including lack of knowledge, skill, or inability to translate knowledge into practice), identification of desired outcomes, planning, facilitation of learning, and an evaluation. Designs programs utilizing innovative strategies to facilitate learning, including delivery methods beyond the classroom setting (e.g., virtual), and incorporates continuing education credit, as applicable., • Leads strategic action planning through analyzing needs assessments, learning activity evaluations and system or entity metrics. Considers system and hospital priorities and forecasts needs for future program design and professional development initiatives., • Designs and builds curriculum in programs which may include orientation, practice transition, and role development. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Leads and facilitates quality improvement initiatives, as identified through assessment data and knowledge of key quality indicators. Collaborate with stakeholders to synthesize, analyze, and prioritize patient quality and/or patient satisfaction opportunities and create an action plan utilizing performance improvement methods/tools. Engages in the dissemination of outcomes. Serves as a consultant to enhance the quality and safety of practice., • Develops and leads initial and/or ongoing competency assessments, utilizing a variety of validation methods, and guided by applicable policies, procedures, standards and evidence., • Ensures activity/program integrity by incorporating evidence-based practices, change management principles and current educational theory in designing programs/services., • Synthesizes data to guide decision-making in nursing professional development practice and demonstrate activity impact. Serves as an NPD content expert. FINANCE ESSENTIAL FUNCTIONS • Develops and manages programs, within the approved budget and analyzes cost effectiveness and return on investment. Appropriately allocates and utilizes resources., • Role models and drives time and resources efficiently. Implements innovative solutions to achieve organizational objectives that lead to a positive fiscal impact. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Leads a spirit of inquiry through staff guidance in inquiry project development, execution, and dissemination (abstracts, posters, and presentations)., • Develops proposals for new programs, projects, inquiry, innovation, teaching strategies and/or learning methodologies to enhance learning and positively impact patient care., • Completes and updates My Development plan (MDP) on an ongoing basis. Shares knowledge with other NPD practitioners. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree, one from an accredited School of Nursing, • Master‘s degree in education field preferred EXPERIENCE • Six years clinical nursing experience with two years in a primary nursing professional development role LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NPD-BC - Nursing Professional Development (ANCC) - American Nurses Credentialing Center_PSV Current incumbents have two years from job description implementation to obtain NPD-BC within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) Company Profile: Houston Methodist Continuing Care Hospital is a long-term acute care hospital that proudly serves the Greater Houston area, focused on the needs of patients requiring extended hospitalization. Located in Katy, west of the Texas Medical Center, Houston Methodist Continuing Care is committed to providing patients with the Houston Methodist standard of unparalleled quality and safety, focusing on the patient and family. The facility offers both inpatient and outpatient services, including hemodialysis or peritoneal dialysis, infectious disease management, intensive care, pain management, postsurgical complication management, pulmonary care management, trauma and neurological injury management, and outpatient rehabilitation therapies. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital At Houston Methodist, the Manager Case Management & Social Services RN position is responsible for functional and operational aspects of the Case Mgmt./Social Work department, an integrated, interprofessional department which supports caregivers to provide the highest quality, most clinically appropriate care to patients and while promoting the most cost-effective utilization of the hospital's resources. This position maintains accountability for level of unit performance and results, possessing the ability to interact with corporate and hospital administrators, medical staff, and defined customers related to the Case Mgmt. system. The Manager Case Mgmt./Social Work position is responsible for the Case Mgmt. reporting system to ensure organization priorities are appropriately addressed in all facilities. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s in nursing preferred EXPERIENCE • Five years experience in inpatient case management, social work or utilization management or in the managed care/payer environment, of which one year must have been in a people management role in healthcare; for HM candidates, four years experience in case management or social work, which includes HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized Case Management Certification: ACHPN-HPCC or CCM or CMC or ACM-NBCM or CDCES or CHPN-HPCC or CMGT-BC or CM-ABOHN or CMCN or ANCC-NCM within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Excellent analytical skills, • Advanced negotiation and mediation skills, • Advanced time management and prioritization skills, • Expert collaboration skills ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators., • Provides leadership to ensure operational effectiveness and efficiency of admission, concurrent and retrospective utilization management and medical claims functions to meet and exceed service-level goals and contract requirements. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Makes and executes decisions within delegated authority. Escalates issues to management for resolution as appropriate. Participates in resolving issues outside delegated scope of authority., • Maintains ongoing interactions with physicians and staff on how to improve patient care and service provided. Manages administrative issues effectively and timely, as well as, informs and provides pertinent information to physicians. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration. Adopts LEAN principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Supports maximization of Case Mgmt. system utilization, including length of stay (LOS), readmissions, and other KPIs as set by the organization. Strategizes and negotiates with the interprofessional team, patient and family, providers and payors about the care provided and the best course of action. Promotes self-care activities, autonomous decision making, active patient and family participation in treatment/care planning and health promotion., • Generates reports to identify trends and opportunities for process improvement. Develops audit reports to identify quality issues and areas for enhanced staff training. Evaluates department procedures and operations as they relate to care coordination and recommends changes to improve efficiency and effectiveness as appropriate., • Oversees the quality assurance and quality improvement processes related to admission, concurrent and retrospective UM and medical claims programs. Collaborates with medical and clinical leadership to implement new processes for enhancing service levels., • Proactively identifies case management and/or social work interventions and implements role descriptions and priority expectations to improve care coordination metrics (LOS reduction, discharges before 11am, readmission reduction, and other KPIs.). FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Manages utilization management (UM) programs including Medical Claims Review, Precertification and Reconsiderations and Appeals. Collaborates with the Director of Case Management/Social Svcs on criteria and policy and procedure development. Collaborates with Physician and Nursing leaders and external entities to develop, implement and evaluate UM programs and policies as directed and ensures UM programs are consistent with national accreditation guidelines. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development., • Recommends appropriate uses for the Case Management system, coordinating initial training for new users and ongoing training department staff of system upgrades, changes, and new functions as necessary. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s in nursing preferred EXPERIENCE • Five years experience in inpatient case management, social work or utilization management or in the managed care/payer environment, of which one year must have been in a people management role in healthcare; for HM candidates, four years experience in case management or social work, which includes HM performance that demonstrates progressive leadership abilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized Case Management Certification: ACHPN-HPCC or CCM or CMC or ACM-NBCM or CDCES or CHPN-HPCC or CMGT-BC or CM-ABOHN or CMCN or ANCC-NCM within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities, • Prior experience in Interventional Radiology is highly preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Ability to work effectively in a fast paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions., • Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem., • Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed., • Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level., • Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Assists staff with stress management practices. SERVICE ESSENTIAL FUNCTIONS • Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures., • Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable., • Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions., • Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety., • Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate. FINANCE ESSENTIAL FUNCTIONS • Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness., • Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Plans coverage of unit to maximize presence of management and staff. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures., • Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an ongoing basis. Conducts conversations with staff on their development and IDP. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing EXPERIENCE • Three years’ experience in nursing, one year in a progressive leadership role in healthcare; for HM internal, two years’ experience in nursing which includes HM performance that demonstrates leadership abilities, i.e. charge nurse responsibilities, • Prior experience in Interventional Radiology is highly preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet - ANCC Recognized Certification (ANCC) within 1 year Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) As required by department, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) As required by department, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) As required by department Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Director Nursing position is responsible for the 24/7 management of the assigned nursing units and departments in terms of the quality of nursing care delivered, as well as for planning, organizing, leading and evaluating nursing services within area of specialty. This position provides leadership and oversight in the accomplishment of strategic and operational objectives of the Department of Nursing. The Director Nursing position provides strategic direction for nursing and business operations, responsible for establishing strategic and tactical plans for clinical services, new programs and human resource allocation. This position promotes a practice environment that empowers nurses to provide effective, compassionate, efficient and knowledgeable nursing care. The Director Nursing position works in cooperation with the Medical Staff to ensure regulations and accreditation standards are maintained. The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree one of which is nursing. If no current Master’s degree must obtain within two years; must be enrolled in a degree program at time of transfer/hire EXPERIENCE • Three years experience in a clinical setting, two of those years with people management experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet-ANCC Recognized Leadership Certification within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security, • Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization, • Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved, • Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills, • Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences, • Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes, • Demonstrates highly effective communication skills—strong written communications and platform presentation abilities, • Ability to work effectively in a fast-paced environment, • Demonstrates flexibility and adaptability in the workplace, • Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership, • Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented, • Proficiency in spreadsheet, word processing, and presentation software, • Maintains a positive and supportive attitude and demeanor, • Professional handling of exposure to confidential/sensitive information ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives., • Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees., • Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators., • Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes., • Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed., • Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred., • Motivates staff, researching and implementing strategies to keep employees engaged while maintaining compliance in terms of the quality of nursing care delivered. SERVICE ESSENTIAL FUNCTIONS • Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction., • Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department., • Maintains 24-hour/7-days a week accountability and authority for decisions regarding patient care, department operations and personnel management for designated unit(s). QUALITY/SAFETY ESSENTIAL FUNCTIONS • Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable., • Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety., • Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.)., • Remains current and proficient with regulatory requirements for the provision of clinical services. Translates the requirements into operations to ensure compliance. Uses automated systems to access, transmit and produce information., • Coordinates the provision of comprehensive, interprofessional patient care that results in clinical excellence, optimal outcomes and maximum patient and family satisfaction. FINANCE ESSENTIAL FUNCTIONS • Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness., • Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications., • Projects anticipated volume and demand for resources, conducts cost analysis, analyzes, and monitors budget reports and variances, evaluating human and material resource utilization and making necessary adjustments. Analyzes and interprets complex data sets and reports (variance analysis, financial/quality, population specific reports). GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings., • Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate., • Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree and Master’s degree one of which is nursing. If no current Master’s degree must obtain within two years; must be enrolled in a degree program at time of transfer/hire EXPERIENCE • Three years experience in a clinical setting, two of those years with people management experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet-ANCC Recognized Leadership Certification within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital - (36 hours) 7a-7p; Sunday, Thursday & Saturday At Houston Methodist, the Case Manager (CM) Certified position is responsible for comprehensively planning for case management which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service line. In addition to performing the duties of a CM, this position helps drive change by identifying areas where performance improvement is needed, e.g., day-to-day workflow, education, process improvements, patient satisfaction. The CM Certified position is accountable for discharge planning and continuity of care. This position works with patients, families, physicians, and interprofessional healthcare teams to facilitate and maintain compassionate, efficient quality care and achievement of desired treatment outcomes. The CM Certified position will serve as preceptor for other case managers and social workers. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years of hospital clinical nursing experience, which includes three years in case management LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized Case Management certification: ACHPN-HPCC or CCM or CMC or ACM-NBCM or CDCES or CHPN-HPCC or CMGT-BC or CM-ABOHN or CMCN or ANCC-NCM or CMC-NACCM or COHN or COHN/CM or CPHRM KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Comprehensive knowledge of Medicare, Medicaid and Managed Care requirements, • Comprehensive knowledge of community resources, health care financial and payor requirements/issues, and eligibility for state, local and federal programs, • Comprehensive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement., • Understanding of pre-acute and post-acute venues of care and post-acute community resources, • Ability to work independently, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Demonstrates critical thinking and makes decisions using evidence-based analytical approach in interactions with physicians, payors, and patients and their families, • Competent computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word) ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Collaborates with the physician and all members of the multidisciplinary healthcare team to facilitate care for designated assignment; monitors the patient’s medical progress, intervening as needed to ensure that the plan of care and services provided are patient-focused, high-quality, efficient, and cost-effective., • Independently and effectively communicates with physicians, multidisciplinary care team, patients, families and payers to ensure safe and timely transitions of care. Proactively seeks assistance from physician advisor, as needed. Facilitates clinical conversations with payers to expedite authorization for appropriate post-acute placement based on the clinical condition of the patient., • Serves as a preceptor and implements staff education specific to patient populations and department processes, coaches and mentors’ other staff and nursing students. Serves an expert case management resource for department and hospital. Provides education to physicians, nurses, and other healthcare providers on case management topics., • Initiates contributions towards improvement of employee engagement as reflected by department scores, i.e., peer-to-peer accountability. Serves as a preceptor for other case managers and social workers. SERVICE ESSENTIAL FUNCTIONS • Proactively identifies discharge barriers and plans and anticipates/prevents and manages emergent situations. Facilitates timely assessment and intervention to prevent or reduce readmission; completion of treatment plan and discharge plan; timely modification of plan of care, based on clinical conditions and changes that may affect the medical treatment and ongoing discharge planning needs of the patient; assignment of appropriate levels of care; completion of all required documentation in designated EMR and applications or programs; elimination of discharge barriers, • Utilizes advanced knowledge and experience to advise and support care team members to creatively manage complex psychosocial or medical conditions, depending on scope of practice, proactively formulates discharge plans to decrease avoidable delays, and proactively escalates appropriate discharge barriers to leadership and/or physician advisor., • Stays informed and ensures compliance with CMS Conditions of Participation, and other rules and regulations affecting the scope of case management practice. Facilitates referral and transfers for home health care, hospice, durable medical equipment, and post-acute services. Considers social determinants of health into decision-making processes. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Conducts comprehensive clinical reviews of the chart for appropriate level of care, medical necessity for continuous hospitalization and for identification of discharge readiness. Documents assessment and interventions within the scope of practice timely, efficiently and effectively. Proactively takes action to achieve continuous improvement and expedite care/facilitate discharge., • Conducts post-discharge review by analyzing the inpatient record to ensure that compliance with quality indicators are met. Intervenes and proactively takes appropriate action to foster real-time compliance with CMS guidelines and other performance measures associated with certification programs and other regulatory, national, regional or locally- sponsored quality programs. Reports, as needed, to appropriate parties, showing compliance with established government and/or institutional rules and regulations; analysis of problematic areas; actions taken to improve compliance; partners with Business Practice., • Performs peer-to-peer evaluations for continuous quality improvement. Tracks and trends noncompliance issues and formulates appropriate PDCA. Reports quality of care concerns to appropriate governing body., • Identifies opportunities to improve patient satisfaction with focus on discharge and care coordination domains. Collaborates with department leadership to implement evidence-based patient engagement strategies. FINANCE ESSENTIAL FUNCTIONS • Proactively manages Length of Stay (LOS) for assigned cases on an ongoing basis. Identifies population and/or service-specific trends impacting LOS and addresses/resolves problems impeding treatment progress. Contributes to meeting department and hospital financial targets, with a focus on length of stay management., • Educates and supports timely discharges for uninsured and hospitalized outpatients, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital., • Partners with CM leadership for LOS and medical appropriateness for resource utilization. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Proactively identifies opportunity for practice changes. In collaboration with management, independently implements innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years of hospital clinical nursing experience, which includes three years in case management LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • Magnet ANCC-recognized Case Management certification: ACHPN-HPCC or CCM or CMC or ACM-NBCM or CDCES or CHPN-HPCC or CMGT-BC or CM-ABOHN or CMCN or ANCC-NCM or CMC-NACCM or COHN or COHN/CM or CPHRM Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

This full time position focusing on cardiac cases works Monday-Friday from 6:30am-3:00pm. At Houston Methodist, the Perioperative Nurse Coordinator position is an experienced Operating Room Nurse, serving as a clinical resource, assumes leadership responsibilities with high-level contributions in direct patient interaction, functioning at the Expert level according to Benner's model of clinical practice. This position acts as the primary liaison between other departments, vendors, surgeons, anesthesia, and Operating Room (OR) staff, assisting management with the coordination and facilitation of care, process improvement, quality initiatives, and the overall growth of the perioperative program. The Perioperative Nurse Coordinator position provides patient care as an operating room nurse circulator or in a scrub role, as needed, and assists with providing breaks and lunches for staff. This position will assist with the standardization and efficiency of care for patients in the perioperative environment, evaluating direct and indirect costs. The Perioperative Nurse Coordinator position ensures appropriate and adequate resources are allocated for scheduled surgeries, including but not limited to appropriate staffing and staff skills set, supplies, instruments, and equipment. Responsibilities for the Perioperative Nurse Coordinator position may also include serving as charge nurse, leading unit, and shared governance activities, assessing perioperative needs related to practice and improvement opportunities, coordinating unit education, tailored training for specific procedures using specialty equipment, instrumentation, and supplies. The Perioperative Nurse Coordinator acts as a role model and mentor to other OR staff and a catalyst for change to enhance patient care and outcome. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Demonstrates highly developed and strong clinical, documentation, and analytical skills, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills, • Demonstrates sound clinical problem solving and critical thinking skills regarding the functionality of surgical instrumentation, • Acts as effective change agent, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Provides coordination and leadership for ensuring overall perioperative workflow, quality, positive patient outcomes, high level of satisfaction for all stakeholders. Assists with coordinating case observations, orientations, preceptorships, clinical rotations, and other training in the department., • Develops strong relationships with physicians, vendors, and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians, and patients to ensure efficient patient flow for perioperative patients., • Communicates in a clear, positive, and effective manner to all health care team members, creating a climate free of fear by communicating and questioning, encouraging, and supporting others to do the same, constructively influencing team morale. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Solicits feedback regarding other staff’s level of competence to ensure appropriate skill set is matched with assigned surgery in collaboration with the OR charge nurse. Collaborates with educators and vendors to provide timely in-services for the OR staff. Implements initiatives to improve department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Collaborates with anesthesia, OR charge nurse, and OR management to maximize efficiency and flow of cases throughout the day utilizing one’s knowledge and expertise of the scheduled surgeries. Assists in managing and coordinating the effective scheduling of surgery in collaboration with OR team and Centralized Scheduling. Ensures all emergency and urgent add-on cases are communicated timely to the OR staff and other members of the team such as anesthesia, Sterile Processing staff, Pre-op, Perfusionists, ICU, Monitoring Tech, Cell Saver Tech, surgical assistants, etc. Performs frequent rounding in the operating rooms to check with and support staff, ascertain case duration timeframes, and respond accordingly. Provides input regarding OR block utilization and management., • Reviews the OR schedule in advance and addresses any potential issues and concerns. Assists with ensuring OR staff check rooms, putting away unused supplies, equipment, restocking, etc. Communicates directly with the surgeon, office staff, scheduling, vendors, and other entities to ensure everything is ready for the scheduled surgery. Validates potential revisions and accurately updates physician preference cards in a timely manner ensuring all involved staff and surgeon are aware of the changes., • Serves as instructor in continuing education or formal program and expert consultation. Assists and collaborates with educators to meet the educational needs of the staff and to develop informational/educational resources and programs related to relevant service lines, teaching nursing care principles, and advanced technical knowledge. Assists in the development of competency checklists that address aspects of the scrubbing and circulating roles during procedures. Assumes the role of an expert consultant. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities/initiatives regarding surgery by identifying, presenting, and leading improvements in surgery or patient safety-related processes at department or hospital level. Collaborates with Quality Department and perioperative teams to identify key areas for clinical improvement, benchmarking performance against national standards where applicable, and developing actionable recommendations to enhance patient care. Works in collaboration with teams to provide solutions by participating in unit projects and shared governance activities. Role models situational awareness, using teachable moments to improve safety., • Serves as a clinical resource and leader for complex and/or highly specialized patient care situations to the Perioperative team and other health care professionals within the hospital and in the community. Provides direct patient care, as needed, as a nurse circulator or scrub role and leads the multidisciplinary team in the provision of patient care., • Contributes to the development of department and hospital standards and guidelines relevant to Perioperative patient care. Implements and monitors initiatives to improve compliance with designated core measure and metrics. Evaluates patient outcomes to ensure appropriate trends. Ensures appropriate data is collected and submitted to appropriate databases as assigned. Maintains interdepartmental accountability for systems-related issues that impact quality patient care. FINANCE ESSENTIAL FUNCTIONS • Identifies and promotes cost savings initiatives through active involvement and leadership with inventory management, evaluation of new products, surgeon preference card accuracy, and prevention of waste in collaboration with Supply Chain, OR team, surgeons, and others ensuring the highest quality of care is provided at the reasonable cost. Participates in decisions impacting operational and capital needs as appropriate. Assists in establishing departmental budget and allocation of appropriate resources., • Contributes to oversight of staffing and patient care resources taking into consideration the department’s financial and productivity goals. Ensures that all supply and implant charges are entered accurately and timely by staff and vendors. Implements department strategies to achieve efficiency and financial targets such as first case start times, turnover times, case durations, direct and indirect costs, etc. Mentors and encourages others to support these strategies for sustained success. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Actively participates in the marketing of assigned service lines directly or indirectly through various approved and effective methods. Collaborates with others in the development and sharing of information about the service lines at the department, hospital, System, and/or community setting., • Accepts and supports new and innovative technology with an open mind and willingness to learn, adapt, and utilize the technology per HM guidelines. Maintains personal and professional development through organization membership and other related avenues. Attends workshops and other educational programs to ensure awareness of current developments and trends., • Identifies and assumes responsibility of own learning needs, consults with healthcare team experts, and seeks continuing education opportunities to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) Company Profile: Houston Methodist Continuing Care Hospital is a long-term acute care hospital that proudly serves the Greater Houston area, focused on the needs of patients requiring extended hospitalization. Located in Katy, west of the Texas Medical Center, Houston Methodist Continuing Care is committed to providing patients with the Houston Methodist standard of unparalleled quality and safety, focusing on the patient and family. The facility offers both inpatient and outpatient services, including hemodialysis or peritoneal dialysis, infectious disease management, intensive care, pain management, postsurgical complication management, pulmonary care management, trauma and neurological injury management, and outpatient rehabilitation therapies. Houston Methodist is an Equal Opportunity Employer.

This is a full-time day shift role which works five 8-hr shifts, Mon-Fri from 6:30am-3pm, no call. At Houston Methodist, the Perioperative Nurse Coordinator position is an experienced Operating Room Nurse, serving as a clinical resource, assumes leadership responsibilities with high-level contributions in direct patient interaction, functioning at the Expert level according to Benner's model of clinical practice. This position acts as the primary liaison between other departments, vendors, surgeons, anesthesia, and Operating Room (OR) staff, assisting management with the coordination and facilitation of care, process improvement, quality initiatives, and the overall growth of the perioperative program. The Perioperative Nurse Coordinator position provides patient care as an operating room nurse circulator or in a scrub role, as needed, and assists with providing breaks and lunches for staff. This position will assist with the standardization and efficiency of care for patients in the perioperative environment, evaluating direct and indirect costs. The Perioperative Nurse Coordinator position ensures appropriate and adequate resources are allocated for scheduled surgeries, including but not limited to appropriate staffing and staff skills set, supplies, instruments, and equipment. Responsibilities for the Perioperative Nurse Coordinator position may also include serving as charge nurse, leading unit, and shared governance activities, assessing perioperative needs related to practice and improvement opportunities, coordinating unit education, tailored training for specific procedures using specialty equipment, instrumentation, and supplies. The Perioperative Nurse Coordinator acts as a role model and mentor to other OR staff and a catalyst for change to enhance patient care and outcome. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Demonstrates highly developed and strong clinical, documentation, and analytical skills, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills, • Demonstrates sound clinical problem solving and critical thinking skills regarding the functionality of surgical instrumentation, • Acts as effective change agent, • Strong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Provides coordination and leadership for ensuring overall perioperative workflow, quality, positive patient outcomes, high level of satisfaction for all stakeholders. Assists with coordinating case observations, orientations, preceptorships, clinical rotations, and other training in the department., • Develops strong relationships with physicians, vendors, and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians, and patients to ensure efficient patient flow for perioperative patients., • Communicates in a clear, positive, and effective manner to all health care team members, creating a climate free of fear by communicating and questioning, encouraging, and supporting others to do the same, constructively influencing team morale. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Solicits feedback regarding other staff’s level of competence to ensure appropriate skill set is matched with assigned surgery in collaboration with the OR charge nurse. Collaborates with educators and vendors to provide timely in-services for the OR staff. Implements initiatives to improve department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Collaborates with anesthesia, OR charge nurse, and OR management to maximize efficiency and flow of cases throughout the day utilizing one’s knowledge and expertise of the scheduled surgeries. Assists in managing and coordinating the effective scheduling of surgery in collaboration with OR team and Centralized Scheduling. Ensures all emergency and urgent add-on cases are communicated timely to the OR staff and other members of the team such as anesthesia, Sterile Processing staff, Pre-op, Perfusionists, ICU, Monitoring Tech, Cell Saver Tech, surgical assistants, etc. Performs frequent rounding in the operating rooms to check with and support staff, ascertain case duration timeframes, and respond accordingly. Provides input regarding OR block utilization and management., • Reviews the OR schedule in advance and addresses any potential issues and concerns. Assists with ensuring OR staff check rooms, putting away unused supplies, equipment, restocking, etc. Communicates directly with the surgeon, office staff, scheduling, vendors, and other entities to ensure everything is ready for the scheduled surgery. Validates potential revisions and accurately updates physician preference cards in a timely manner ensuring all involved staff and surgeon are aware of the changes., • Serves as instructor in continuing education or formal program and expert consultation. Assists and collaborates with educators to meet the educational needs of the staff and to develop informational/educational resources and programs related to relevant service lines, teaching nursing care principles, and advanced technical knowledge. Assists in the development of competency checklists that address aspects of the scrubbing and circulating roles during procedures. Assumes the role of an expert consultant. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities/initiatives regarding surgery by identifying, presenting, and leading improvements in surgery or patient safety-related processes at department or hospital level. Collaborates with Quality Department and perioperative teams to identify key areas for clinical improvement, benchmarking performance against national standards where applicable, and developing actionable recommendations to enhance patient care. Works in collaboration with teams to provide solutions by participating in unit projects and shared governance activities. Role models situational awareness, using teachable moments to improve safety., • Serves as a clinical resource and leader for complex and/or highly specialized patient care situations to the Perioperative team and other health care professionals within the hospital and in the community. Provides direct patient care, as needed, as a nurse circulator or scrub role and leads the multidisciplinary team in the provision of patient care., • Contributes to the development of department and hospital standards and guidelines relevant to Perioperative patient care. Implements and monitors initiatives to improve compliance with designated core measure and metrics. Evaluates patient outcomes to ensure appropriate trends. Ensures appropriate data is collected and submitted to appropriate databases as assigned. Maintains interdepartmental accountability for systems-related issues that impact quality patient care. FINANCE ESSENTIAL FUNCTIONS • Identifies and promotes cost savings initiatives through active involvement and leadership with inventory management, evaluation of new products, surgeon preference card accuracy, and prevention of waste in collaboration with Supply Chain, OR team, surgeons, and others ensuring the highest quality of care is provided at the reasonable cost. Participates in decisions impacting operational and capital needs as appropriate. Assists in establishing departmental budget and allocation of appropriate resources., • Contributes to oversight of staffing and patient care resources taking into consideration the department’s financial and productivity goals. Ensures that all supply and implant charges are entered accurately and timely by staff and vendors. Implements department strategies to achieve efficiency and financial targets such as first case start times, turnover times, case durations, direct and indirect costs, etc. Mentors and encourages others to support these strategies for sustained success. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Actively participates in the marketing of assigned service lines directly or indirectly through various approved and effective methods. Collaborates with others in the development and sharing of information about the service lines at the department, hospital, System, and/or community setting., • Accepts and supports new and innovative technology with an open mind and willingness to learn, adapt, and utilize the technology per HM guidelines. Maintains personal and professional development through organization membership and other related avenues. Attends workshops and other educational programs to ensure awareness of current developments and trends., • Identifies and assumes responsibility of own learning needs, consults with healthcare team experts, and seeks continuing education opportunities to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor's degree or higher from an accredited school of Nursing, • Master’s degree preferred EXPERIENCE • Five years registered nurse experience in an operating room setting, • Six months in a previous leadership capacity, e.g., committee chair, charge nurse or coordinator preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • CNOR - Certified Operating Room Nurse (CCI) - Cardiovascular Credentialing International_PSV through National Commission for Certifying Agencies (NCCA) or the American Board for Specialty Nursing Certification (ABSNC) Preferred, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) as defined by unit/service line Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital- (PRN) At Houston Methodist, the Nursing Professional Development Leader I (PDL I) position is an entry-level nursing professional development position primarily practicing in the hospital central department, or learning environment, with emphasis on core hospital-based programs impacting a variety of nursing and interdisciplinary learners. This position is progressively building knowledge and skill in the facilitation of learning through active participation in Nursing Professional Development (NPD) responsibilities and collaborating on teams. The PDL I position influences the professional practice of nursing and other healthcare learners, to create a positive impact on the patients and families served, as well as overall population health. This NPD practitioner, guided by the organization's mission and vision, facilitates ongoing learning, change, and role competence and growth through engaging with learners in the following areas of responsibility including inquiry, competency management, collaborative partnerships, orientation/onboarding, role development, and education. In each area of responsibility, the PDL I position may assume the role of learning facilitator, change agent, mentor, champion of inquiry, advocate for NPD specialty, and a partner for practice transitions. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree in education field preferred EXPERIENCE • Four years nursing clinical experience, • Nursing professional development experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized Certification (HM) within 6 months Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Acts as an effective change agent, • Ability to apply evidence-based practice, • Demonstrates ability to plan, organize, and follow through on assignments and/or projects, • Exhibits leadership abilities including collaboration, consultation, and coaching skills, • Demonstrates proficient time management skills, • Ability to utilize adult learning theory; knowledge of current educational technologies, • Maintains Working knowledge of electronic resources, including Microsoft applications ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Promotes a positive workplace environment which is conducive to ongoing professional learning, to advance individual, departmental, organization, or system-level goals. Strives to support role transitions, clinical ladder advancement, professional certification, and excellence recognition programs., • Engages in collaborative partnerships with internal and external stakeholders, including through Shared Governance participation, to drive professional development initiatives and achieve optimal results., • Serves as a clinical resource utilizing effective communication skills. Utilizes peer-to-peer accountability towards improvement of department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Participates in the delivery of core, entity-wide learning activities, and may collaborate with other practitioners or interdisciplinary team members. Applies the education process through completion of an assessment, identification of practice gaps (including lack of knowledge, skill, or inability to translate knowledge into practice), identification of desired outcomes, planning, facilitation of learning, and evaluation., • Reports professional development initiative outcome measures to relevant stakeholders and engages in action planning, as necessary, to meet learner needs, and entity-based goals., • Participates in program instruction which may include orientation, practice transition, and role development. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Participates in quality improvement initiatives, as identified through assessment data and knowledge of key quality indicators., • Participates in initial and ongoing competency assessments, utilizing a variety of validation methods, and guided by appliable standards and evidence., • Integrates applicable evidence, policies, procedures, regulatory guidance, instructional technology, and adult learning theory into educational offerings. FINANCE ESSENTIAL FUNCTIONS • Initiative-taking to independently manage time effectively and prioritizes daily tasks to meet address needs and achieve goals., • Positively impacts quality and finance outcomes through efficient utilization of resources and makes appropriate recommendations. Reports variation in anticipated needs or expected resource utilization. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Promotes a spirit of inquiry by applying evidence-based practice and research in patient care. Participates and collaborates in clinical inquiry projects., • Acts to address learners’ growth opportunities to ensure patient care meets and/or exceeds the standards of care., • Completes and updates My Development plan (MDP) on an ongoing basis to build nursing professional development knowledge and skill. SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of Nursing, • Master’s degree in education field preferred EXPERIENCE • Four years nursing clinical experience, • Nursing professional development experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet ANCC-recognized Certification (HM) within 6 months Preferred • ACLS - Advanced Cardiac Life Support or Instructor (AHA) or, • PALS - Pediatric Advanced Life Support or Instructor (AHA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Operations Administrator (OA) position is responsible for providing operational oversight and leadership throughout the organization. This position is responsible for leadership in unforeseen situations, making timely decisions that directly impact patient care, fostering interdepartmental/interprofessional collaboration which reflect the mission and values of Houston Methodist. The OA position ensures timely and effective communication and provides clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies and procedures. This position creates an environment for the management and delivery of safe patient care. The OA position demonstrates critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing, • Master’s degree preferred EXPERIENCE • Five years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute and, • Magnet-ANCC recognized certification (HM) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates successful conflict resolution in a timely manner with patients, families, physicians and other healthcare team members, • Demonstrates professionalism and consistently models excellent customer service skills, • Ability to work effectively in a fast-paced environment, • Demonstrates flexibility and adaptability in the workplace, • Demonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective action ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Assigns available personnel, assesses triage assignments and makes appropriate modifications during the shift as necessary. Plans and coordinates staffing needs for the next shift and assesses needs for the following shift., • Role models interprofessional communication, which includes active listening and teaching, communicating organizational information and all aspects of administrative and clinical practice in a respectful and positive way when interacting with staff., • Conducts fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching. Supports policy adherence and provides disciplinary measures when appropriate. Assists with staff stress management as needed., • Improves department score for turnover/retention/employee engagement. SERVICE ESSENTIAL FUNCTIONS • Coordinates and expedites the admission/discharge, transfer and bed control process to optimize patient flow. Monitors and facilitates smooth and timely patient flow to ensure process efficiency. Provide bed assignments support as needed with designee., • Oversees the activity in hospital operations during their shift. Manages administrative issues effectively, informs and documents pertinent information to Executive On Call, executive staff, directors and managers, • Partners with public relations to manage outside media., • Troubleshoots problems and/or issues regarding patient/family care, visitors, and facility issues on off shifts and weekends. Drives service standards and activities to improve department score for patient satisfaction, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Monitors and analyzes work methods, staff scheduling and make appropriate adjustments, to assure a high level of service quality and cost effectiveness, • Maintains awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur. Role models situational awareness, using teachable moments to improve safety., • Participates and/or leads and facilitates department process improvements. FINANCE ESSENTIAL FUNCTIONS • Attends daily care coordination rounds to facilitate patient progression. Manages bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime., • Implements department strategies to achieve financial target and staffing needs. Mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Serves as a mentor/role model and actively participates in hospital quality, service and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives. Supports change initiatives and adapts to unexpected changes., • Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* No TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area No, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing, • Master’s degree preferred EXPERIENCE • Five years hospital experience in nursing; for HM internal, four years experience in nursing which includes HM performance that demonstrates progressive leadership abilities, i.e. charge nurse responsibilities LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute and, • Magnet-ANCC recognized certification (HM) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital (PRN) At Houston Methodist, the Case Manager PRN (CM) position is a licensed registered nurse (RN) who comprehensively plans for case management of a target patient population on a designated unit(s). This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient quality care and achievement of desired treatment outcomes. The CM PRN holds joint accountability with social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary and communicates clinical information to payors to ensure reimbursement. The CM PRN helps drive change by identifying areas where performance improvement is needed (e.g., day-to-day workflow, education, process improvements, patient satisfaction). FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section. EXPERIENCE • Three (3) years hospital clinical nursing experience which includes two (2) years in case management LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Knowledge of Medicare, Medicaid and Managed Care requirements, • Comprehensive knowledge of community resources, health care financial and payer requirements/issues, and eligibility for state, local and federal programs, • Comprehensive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement., • Understanding of pre-acute and post-acute venues of care and post-acute community resources., • Ability to work independently, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Demonstrates critical thinking and makes decisions using evidence-based analytical approach in interactions with physicians, payors, and patients and their families, • Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word) ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Collaborates with the physician and all members of the interprofessional health care team to facilitate care for designated case load; monitors the patient’s progress, intervening as needed to ensure that the plan of care and services provided are patient-focused, high quality, efficient, and cost-effective; facilitates timely: • completion and reporting of diagnostic testing; • completion of treatment plan and discharge plan; • modification of plan of care, as necessary, to meet the ongoing needs of the patient; • assignment of appropriate levels of care; • completion of all required documentation in EPIC and MIDAS, • Serves as a preceptor, as appropriate, and implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. Serves a resource for case management and social work resources and needs for the department and the hospital. SERVICE ESSENTIAL FUNCTIONS • Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance. Identifies when services no longer meet InterQual/Millman l criteria, initiates discussion with attending physicians, coordinates with the external case manager to facilitate discharge planning, seeks assistance from the physician advisor, if needed, and informs management of the possible need for issuing Medicare Hospital Initiated Notice of Non-coverage., • Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay. Reviews level of care denials to identify trends and collaborate with team to recommend opportunities for process improvement. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Documents assessment and interventions efficiently and effectively., • Plans for routine/difficult discharge and anticipates/prevents and manages emergent situations. Specific focus given to discharge plan and elimination of barriers., • Performs post-discharge review by analyzing the inpatient record to ensure that compliance with quality indicators are met. Intervenes and takes appropriate action to foster real-time compliance with CMS guidelines and other performance measures associated with certification programs and other regulatory, national, regional or locally- sponsored quality programs. Provides reports, as needed, to appropriate parties showing: • compliance with established governmental and/or institutional rules and regulations • analysis of problematic areas, and • actions taken to improve compliance, • Conducts chart audits and performs peer-to-peer evaluations for continuous quality improvement., • Identifies opportunities to improve patient satisfaction with focus on discharge domain and collaborates with unit leadership to implement evidence-based patient engagement strategies. FINANCE ESSENTIAL FUNCTIONS • Monitors Length of Stay (LOS) for case load on an ongoing basis. Identifies population and/or service-specific trends impacting LOS and addresses/resolves problems impeding treatment progress. Proactively takes action to achieve continuous improvement and expedite care/facilitate discharge. Contributes to meeting departmental financial target on scorecard, • Manages all patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital., • Secures reimbursement for hospital services by communicating medical information required by all external review entities, managed care contracts, insurers, fiscal intermediaries, and state and federal agencies. Responds to requests for information, monitors covered days, and initiates review to assure that all days are covered and reimbursable. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Provides education to unit-based physicians, nurses, and other healthcare providers on any case management topics., • Identifies opportunity for practice changes. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Identifies and presents areas for innovation, efficiency and improvement in case management or department operations using evidence-based practice literature. Completes and updates the individual development plan (IDP) on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section. EXPERIENCE • Three (3) years hospital clinical nursing experience which includes two (2) years in case management LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Critical Care position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Critical Care position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Critical Care position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Critical Care position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement on unit-based scorecard. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) PRN Labor & Delivery position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Labor & Delivery position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Labor & Delivery position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN PRN Labor & Delivery position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position assumes leadership roles with progressive responsibility including but not limited to participating in or leading unit and shared governance initiatives, serving as charge nurse or preceptor to students or new employees, and possibly contributing to service line or hospital-wide initiatives in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics within 4 months and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses within 4 months KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations as defined in orientation checklist and annual departmental competency checklist, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Uses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care., • Contributes to teamwork by awareness of overall unit acuity, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes., • Implements staff education specific to patient populations and unit processes; coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS • Follows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources., • Provides patient teaching based on learning needs, uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Follows the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document., • Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve core measure and patient safety outcomes, supported by accurate documentation., • Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient’s condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach., • Improves quality and safety scores , through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team. FINANCE ESSENTIAL FUNCTIONS • Displays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into the unit resource utilization including unit capital and operational budget needs., • Contributes towards meeting department financial targets through decreasing length of stay, optimizing efficiency and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies and presents areas for innovation, efficiency and improvement in patient care or unit operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and shared governance activities., • Champions new care pathways or service line implementation to improve service to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to shared governance and leadership. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Two years registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association within 4 months and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics within 4 months and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses within 4 months Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Clinical Resource Nurse position is a population-specific clinician, patient/client advocate responsible for assisting patients/families navigate the complex health care system in an organized, effective and efficient manner within the variety of Hospital programs. This position will assist with the standardization and efficiency of care for patients in the assigned service line/unit throughout the continuum of patient care. The Clinical Resource Nurse position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the unit, the service line, and across the organization. This position assists management with the coordination of program education and assists with the overall growth of the service line program. Responsibilities for the Clinical Resource Nurse position may also include leading unit and shared governance activities, assessing service line/unit-based needs related to practice and improvement opportunities, and serving as a clinical resource for both service line program and hospital staff as well as evaluation of direct costs and patient outcomes. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong psychosocial assessment and clinical skills, • Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agencies, • Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner’s model of clinical practice, • Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments, • Able to work independently; possess organization/time management and prioritization skills ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinicians, physicians and patients to ensure efficient patient flow for service line patients., • Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues’ thought processes in complex situations., • Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patient’s/family spiritual distress., • Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor, coaching staff in effective verbal, non-verbal and written communication, which includes active listening, and facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score. SERVICE ESSENTIAL FUNCTIONS • Coordinates aspects of patient care and development into the population-specific program through personalized interaction., • Assists patient care staff or may directly educate the patient and family on disease-specific guidelines and treatment options to enable patient-led treatment decisions. Educates and/or facilitates patient on introduction to program, resource referrals, and counseling., • Develops informational/educational resources and programs related to program services, teaching nursing care principles, advanced technical knowledge, and provides formal education to groups outside the unit., • Strives to exceed patients and coworkers’ expectations. Drives department activities to improve department score for patient satisfaction on unit-based scorecard, through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safety-related processes at unit or service line level. Identifies key clinical priorities for improvement in the service line and compares clinical outcomes to national benchmarks and makes recommendations for improvement., • Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community. May provide clinical expertise on patient care, as needed, as the staff nurse leader to service line patients and leads the interprofessional team in implementing plan of care., • Contributes to development of service line, hospital standards and guidelines; implements and monitors service line initiatives that improve designated core measure compliance. Involved in various data management activities, which may include abstraction, analysis and presentation. Insures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications., • Participates in decisions impacting operational and capital needs as appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Leads and identifies opportunities for practice changes. Develops, facilitates and participates with others in identifying needs, developing, presenting and implementing educational programs within the assigned service line areas for hospital health care providers, patients, families and/or community groups., • Attends workshops and other educational programs, to ensure awareness of current developments and trends. Stays up to date with professional organizations standards and submit abstracts to national conferences. Incorporates evidence-based practices which are presented to shared governance and leadership. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Completes and updates the individual development plan (IDP) on an on-going basis SUPPLEMENTAL REQUIREMENTS • WORK ATTIRE, • Uniform: No, • Scrubs: Yes, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited school of nursing EXPERIENCE • Three years experience with direct clinical nursing patient care in an acute care or specialty setting, • Leadership, Charge or Coordinator experience LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • Magnet-ANCC recognized certification (HM) within 1 year Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN) who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Demonstrates proficient time management skills, • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols, • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores, • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptorships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association within 4 months Preferred, • Magnet - ANCC Recognized Certification Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Registered Nurse (RN) III position a licensed staff nurse, who as an advanced clinician, functions at the Proficient level according to Benner's model of clinical practice. The RN III position provides professional direct patient nursing care to a diverse patient population and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the RN III position assumes leadership responsibilities with high-level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, serving as charge nurse as needed, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited School of Nursing EXPERIENCE • Two years nursing experience in a healthcare environment, one year in the clinical field for which you will be working LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses and, • Magnet ANCC-recognized certification (HM) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Demonstrates expertise in operating the electronic medical record, • Acts as effective change agent, • Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care, • Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families, • Demonstrates proficient time management skills, • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act, • Maintains level of professional contributions as defined in Clinical Career Path program guide, • Working knowledge of Microsoft products including PowerPoint, Word, Excel, and Outlook ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for student/new employee preceptorships., • Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability., • Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score. Provides recommendations to improve department scores for turnover/retention. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Develops, updates, and communicates plan of care, including discharge, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient’s needs, abilities, and preferences. Advocates on patient/family’s behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports unit practices and guidelines., • Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient’s comprehension and adapts teaching methods accordingly., • Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other unit demands. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at unit or service line level. Contributes to development of service line and hospital standards and guidelines., • Leads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Leads initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Audits plan of care and audits other areas as needed. FINANCE ESSENTIAL FUNCTIONS • Models independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Collaborates with interprofessional health care team to facilitate patient throughput efficiently to meet organizational goals., • Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Supports change initiatives and adapts to unexpected changes., • Fosters identification and implementation of innovative solutions to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Bachelor’s degree or higher from an accredited School of Nursing EXPERIENCE • Two years nursing experience in a healthcare environment, one year in the clinical field for which you will be working LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • NRP - Neonatal Resuscitation or Instructor (AHA,AAP) - American Heart Association and American Academy of Pediatrics and, • FHMC - Fetal Heart Monitoring Cert - Int, Adv, or Instructor (AWHONN) - Association of Womens Health Obstetric and Neonatal Nurses and, • Magnet ANCC-recognized certification (HM) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Charge Nurse position is a licensed professional Registered Nurse (RN), who, as an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. This position creates an environment for the management and delivery of safe patient care. In addition to fulfilling the duties and responsibilities of a clinical nurse, the Charge Nurse position is a role model and coach to department personnel and assists in developing their skills and knowledge. This position provides nursing care to a diverse patient population. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Charge Nurse assumes leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may include but are not limited to leading unit and shared governance activities, assessing unit needs related to practice and improvement opportunities, serving as a clinical resource for both unit and hospital staff and coordinating unit and hospital-wide education in partnership with management. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) KNOWLEDGE AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations., • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security., • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles., • Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components, • Ability to function independently and exercise judgment in interactions with physicians, interprofessional healthcare team and patients and their families., • Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act., • Demonstrates proficient time management skills., • Demonstrates highly developed assessment skills; contributes to policies, procedure and protocols., • Has knowledge of Nursing Unit’s Dashboard and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores., • Demonstrates expertise in operating the electronic medical record, • Maintains level of professional contributions as defined in Clinical Career Path program guide ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Anticipates the needs of the staff members and proactively offers assistance. Role models inter-professional communication, which includes active listening and teaching, and assists with staff stress management as needed. Improves departmental scores for turnover/retention on unit-based scorecard., • Role models fair and consistent leadership skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Provides input into staff performance reviews, as appropriate., • Functions as a mentor and resource to unit staff, provides oversight for students/new employee/preceptor ships. Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other inter-professional healthcare team members. SERVICE ESSENTIAL FUNCTIONS • Leads the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations; audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles., • Maintains ongoing interactions with patients, families, and staff on the improvement of patient care through leader rounding. Ensures effective collaboration with other departments regarding patient process issues., • Drives department service standards and activities to improve department score for patient satisfaction on unit-based scorecard, through role modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Models the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document, by actively participating in meeting and improving nurse sensitive quality indicators and patient safety goals. Participates in the creation of a continuous improvement environment by promoting situational awareness, assisting with audits as needed, and using teachable moments., • Coordinates nursing care throughout the shift considering patient acuity, staff skill level and safety to ensure that our duty to our patients can be met. Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document., • Facilitates seamless patient flow to/from/through the department, leading the delivery of quality family-centered care throughout the continuum of care. Ensures the patient plan of care is accurate and timely, coaching staff if documentation deficiencies are identified. Works closely with the OAs and bed management regarding timely patient placement. Proactively recognizes, determines a plan of action, and responds to situations, such as Rapid Response/CERTs, and emergency codes., • Participates in initiatives to improve quality and safety scores on the unit and hospital scorecards, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Assists with audits as needed. FINANCE ESSENTIAL FUNCTIONS • Implements department strategies to achieve financial target on unit-based scorecard and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to departmental specifications., • Attends daily care coordination rounds to facilitate patient progression. Ensures that follow-up has been implemented on any concerns or issues identified by the team. Manages productivity in accordance with staffing grid., • Provides input into unit resource utilization including unit capital and operational budget needs. Oversees shift by shift resource utilization through the allocation of staff, supplies and contributions to the patient throughput. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Fosters identification and implementation of innovative solutions for practice changes to improve patient care or unit operations such as reduction of hospital readmissions or other department-specific measures by leading and/or participating in unit projects and shared governance activities. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Supports change initiatives and adapts to unexpected changes., • Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: Yes, • Scrubs: Yes, • Business professional: No, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE • Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and, • BLS - Basic Life Support or Instructor (AHA) - American Heart Association and, • ACLS - Advanced Cardiac Life Support or Instructor (AHA) - American Heart Association and, • PALS - Pediatric Advanced Life Support or Instructor (AHA) - American Heart Association and, • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) - American Heart Association and, • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 4 months Preferred, • Magnet - ANCC Recognized Certification or, • ENPC - Emergency Nursing Pediatric Certification (ENA) or, • TNCC - Trauma Nursing Core Course or Instructor (ENA) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Houston Methodist Willowbrook Hospital / Full-Time; Evening Shift (36 hours per week) Thursday - Saturday/ 10am - 10:30pm At Houston Methodist, the Case Manager (CM) position is a registered nurse (RN) responsible for comprehensively planning for case management, which includes care transitions and discharge planning of a targeted patient population on a designated unit(s) and/or service lines. This position works with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The CM position holds joint accountability with the social worker for discharge planning and continuity of care and assures that admission and continued stay are medically necessary, communicating clinical information to payors to ensure reimbursement. FLSA STATUS Exempt QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section., • Bachelor’s degree preferred EXPERIENCE • Three years hospital nursing clinical experience, • Case management experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) SKILLS AND ABILITIES • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations, • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security, • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles, • Knowledge of Medicare, Medicaid and Managed Care requirements, • Progressive knowledge of community resources, health care financial and payor requirements/issues, and eligibility for state, local and federal programs, • Progressive knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement, • Understanding of pre-acute and post-acute venues of care and post-acute community resources, • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families, • Well versed in computer skills of the entire Microsoft Office Suite (Excel, Outlook, PowerPoint and Word), • Strong assessment, organizational and problem-solving skill ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS • Communicates in an active, positive and effective manner to all health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner; listens and responds to the ideas of others., • Collaborates with staff from the interprofessional health care team concerning safety data to improve outcomes and the safe transition of care. Uses a structured format for regular communication with patients and families., • Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS • Assesses all patients timely and thoroughly. Participates in daily Care Coordination Rounds (CCR), and identifies, communicates barriers to efficient patient throughput. Supports patients and families in preventing/resolving clinical or ethical issues., • Facilitates discharge planning activities for assigned patients and collaborates with the social worker and other members of the interprofessional health care team, as well as patient and family, on complex discharges. Maintains ownership of the discharge planning process on assigned units., • Initiates and facilitates referrals for home health care, hospice, and durable medical equipment. Consults with Social Worker Case Manager to assess psychosocial needs associated with transition to alternative levels of care, ensuring discharge disposition is to the appropriate level. Facilitates transfers. QUALITY/SAFETY ESSENTIAL FUNCTIONS • Modifies care based on continuous evaluation of the patient’s condition, demonstrates clinical problem-solving and critical thinking, and makes decisions using evidence-based analytical approach. Documents accurate assessment and interventions efficiently and effectively., • Plans for routine discharge and elevates emergent situations. Manages usual patient assignment and other unit demands and anticipates/plans for potential problems., • Focuses on discharge domain by contributing to department and hospital targets for quality, patient satisfaction and safety measures. FINANCE ESSENTIAL FUNCTIONS • Performs review for medical necessity of admission, continued stay and resource use, appropriate level of care and program compliance using nationally recognized screening guidelines. Manages assigned patients in Observation Status, daily, informing physicians of timely disposition options to assure maximum benefits for patients and reimbursement for the hospital., • Applies approved utilization criteria to monitor appropriateness of admissions, level of care, resource utilization, and continued stay., • Participates in denial mitigation activities to ensure appropriate reimbursement for services rendered., • Contributes to meeting department and hospital financial target, with focus on length of stay. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS • Identifies areas for improvement based on understanding of evidence-based practice literature. Initiates evidence-based practice/performance improvement projects based on these observations and offers solutions by participating in unit projects and activities., • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE • Uniform: No, • Scrubs: No, • Business professional: Yes, • Other (department approved): No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. • On Call* Yes TRAVEL** Travel specifications may vary by department • May require travel within the Houston Metropolitan area Yes, • May require travel outside Houston Metropolitan area No QUALIFICATIONS EDUCATION • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section., • Bachelor’s degree preferred EXPERIENCE • Three years hospital nursing clinical experience, • Case management experience preferred LICENSES AND CERTIFICATIONS Required • RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors, including PCP capacity, market needs, size of centers, patient membership, and Market Clinical Director direction. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: • Independently provides care for patients with acute and chronic illnesses encountered in older adult patients., • Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes., • Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons. It is also expected that each Clinical Director will take an active role as needed in recruiting patients for the center and recruiting and interviewing additional providers for the company., • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Operations Director/Market General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion., • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company, • Ability and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes, • Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application., • This job requires use and exercise of independent judgment, • MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required, • Current, active MD licensure in State of employment is required, • A minimum of 1-year clinical experience in geriatric, adult or family practice setting preferred, with Lead PCP ideally being a ChenMed PCP Partner, • Completion of Chen Medical training, including Masterful Conversations and meeting facilitation, as part of the individual development plan, • Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred, Board Eligibility is required, • Once Board certified, PCP will maintain board certification in their terminal specialty by doing necessary MOC, CME and/or retaking board exams as required, • Must have a current DEA number for schedule II-V controlled substances, • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment PAY RANGE: $238,832 - $341,189 Salary EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. COMPANY SUMMARY ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. This crucial role is a transitional position towards becoming a center clinical P&L leader (i.e., Senior Medical Director [SMD]) in the organization. The incumbent Center Medical Director (CMD) will leverage his/her prior leadership experience to expedite learning and delivering the ChenMed clinical model. The CMD may be simultaneously completing PCP Black Belt Training and Mastering the Medical Director Essentials within a combined and accelerated PCP and medical director training pathway. We are an outcomes-focused, value-based organization. This position will be subject to, and have center oversight for, the following metrics/competencies that are regularly assessed to help our clinicians become successful and reach Partnership status: panel size, patient outcomes (admissions and hospital sick days), CG CAHPS and net promoter score (patient experience), HEDIS and clinical gaps closures, and medical cost effectiveness measures. Each primary care provider (PCP) will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care team. Culture is also very important in the medical centers and CMDs are expected to ensure PCPs are leaders in our organization and helping champion a positive culture of love, accountability, and passion. The CMD will demonstrate and lead the center’s providers towards: • Accountability and oversight for outcomes: The CMD demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of at least 300 risk adjusted patients (75% partial panel). They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors., • Coaching for health: Act as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients., • Simplifying for action: Simplify and prioritize appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care team towards their performance goals., • Leadership: Lead center Super Huddle (SH) and Transforming Care Meeting (TCM) weekly care meetings, as well as support Center Manager/Center General Manager. The goal is for the CMD to increasingly assume responsibilities of the SMD to directly supervise, performance manage and train PCPs in his/her assigned center; as well as be accountable for maximizing overall clinical value while engaging physicians to improve clinical quality, efficiency, outcomes, cost effectiveness, and physician/patient satisfaction. This will partially be accomplished by leadership rounding (monthly 1:1), which initially will be jointly conducted with the market clinical leader. In addition, the goal for the CMD will be over time to increasingly manage day-to-day clinical and business operations to improve the financial performance of the center, in partnership with the Center Manager/Center General Manager. The CMD will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The CMD will work closely with the applicable center and market leadership to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. CMD Training will include • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • ChenMed Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth The CMD will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures. • Independently provides care and oversight of outcomes, as applicable, for patients with acute and chronic illnesses encountered in the older adult patient., • Takes full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed; remains involved in, and responsible for, the detailed care of the patient., • Engages with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not)., • Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs., • Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office., • For patients that are unable to come to the office—in hospital, SNF, LTC or home-bound, the CMD will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market (e.g. telehealth)., • Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager. CMD partners with Center Manager/Center General Manager to co-lead center stand-ups and deliver exceptional patient care across their respective teams., • Joins national director biweekly meetings and attends annual/biannual clinical leadership conferences., • Plays an active role in the management of their center and will help cover for other providers who may be out for various reasons. Takes an active role as needed in recruiting patients for the center and additional providers for the company., • Drives a positive culture that supports a cohesive team approach, drives excellent results and relationships, and promotes "best place to work" culture measured by employee engagement scores., • Upon successfully making progress on attaining consistent primary care performance trending towards that of a ChenMed PCP Partner, maintaining trajectory of medical director training, the CMD will be asked to increasingly assume the role and responsibilities of a Senior Medical Director, which may include:, • Managing, mentoring and coaching PCPs in his/her assigned center to deliver outstanding clinical outcomes, including sampling other PCP’s daily huddles within their center, • Leadership rounding with the PCPs (reduced involvement of market clinical leader), • Partnering with Center Manager/Center General Manager to drive continued improvement of center financial performance, and helping increase center membership, • Performs other duties as assigned and modified at manager’s discretion. PAY RANGE: $238,832 - $341,189 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS _ We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click _ Current Contingent Worker please see job aid _ to apply #LI-Onsite

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Memorial Hermann SE campus seeks a strong generalist to join our team as a Sr. Medical Technologist on day shift. Position will oversee Point of Care and Micro. Schedule is: 3x 12 hour shifts; 6 a.m. to 6:30 p.m. including rotating weekends. Experience with Point of Care and/or Microbiology are highly desired but not required. Will train. Must be ASCP or AMT certified. Sr level experience is a plus. Position is responsible for evaluating, performing, and overseeing various laboratory tests/procedures as assigned. Assists in development of new or revised procedures. Serves as the person in-charge of the department in the absence of the Lab Director, Medical Laboratory Specialist, or Manager Minimum Qualifications Education: Bachelor’s degree in a biological science required (Equivalency Required for Foreign Education); (Incumbents hired into this job prior to 7/1/2019 Bachelor's is not required) Licenses/Certifications: Medical Technologist (ASCP) or Medical Technologist (AMT), Certified CLS (ASCP), or Certified MLS (ASCP or ASCP-International) CM, or Cytotechnologist CT (ASCP) Experience/ Knowledge/ Skills: Two (2) years of pertinent experience in a high complexity laboratory in the assigned/specified area; completion of Senior Medical Technologist skills competency within one year of accepting this position Principal Accountabilities Performs and documents test results, quality control, maintenance procedures according to technical policy/procedure; Troubleshoots instruments as needed. Oversees and evaluates the performance of testing, quality control, maintenance, and procedures for assigned area. Prepares monthly quality summary reports documenting the performance of instruments, quality control, linearity, service visits, and clinical service issues. Coordinates service visits. Evaluates and maintains technical procedures as appropriate to the department/facility; in area assigned, meets/exceeds competency requirements for all workstations; writes procedures; exhibits working knowledge of laboratory equipment and laboratory information systems. Ensures compliance of regulatory standards associated with the following governing and accrediting agencies including TJC, FDA, CAP, AABB, CMS, HCFA and CLIA. Is knowledgeable of the regulatory standards and compliance thereof. Participates in CAP mock inspections and off-site system inspections. Teaches, assesses competency, mentors and/or preceptors to other laboratory employees and students in the areas of technical procedures and policies, quality control, maintenance procedures, performance improvement, production efficiency, and customer service. Provides input into Medical Technologists initial, six (6) month, and annual training, performance appraisals, and annual competency. Coaches and provides input to Lab Director or Manager for counseling sessions associated with performance, error reports, and employee recognition program. Demonstrates leadership and performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the PI process. May take part in the interview process of job applicants. Supports intradepartmental cohesiveness; practices teamwork, acknowledges and appreciates other employees’ strengths, communicates effectively with laboratory staff, MLS, and Laboratory Director, provides and asks for feedback, accurately documents and reports issues, observations and solutions for the Laboratory Director or Manager. Interacts with hospital personnel, volunteers, physicians and patients regarding to specimens and orders coming into the Laboratory and/or reporting results according to the policies and procedures of Laboratory Services and with sensitivity to customer needs. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Memorial Hermann SE campus seeks a strong generalist to join our team as a Sr. Medical Technologist on day shift. Position will oversee Point of Care and Micro. Schedule is: 3x 12 hour shifts; 6 a.m. to 6:30 p.m. including rotating weekends. Experience with Point of Care and/or Microbiology are highly desired but not required. Will train. Must be ASCP or AMT certified. Sr level experience is a plus. Position is responsible for evaluating, performing, and overseeing various laboratory tests/procedures as assigned. Assists in development of new or revised procedures. Serves as the person in-charge of the department in the absence of the Lab Director, Medical Laboratory Specialist, or Manager Minimum Qualifications Education: Bachelor’s degree in a biological science required (Equivalency Required for Foreign Education); (Incumbents hired into this job prior to 7/1/2019 Bachelor's is not required) Licenses/Certifications: Medical Technologist (ASCP) or Medical Technologist (AMT), Certified CLS (ASCP), or Certified MLS (ASCP or ASCP-International) CM, or Cytotechnologist CT (ASCP) Experience/ Knowledge/ Skills: Two (2) years of pertinent experience in a high complexity laboratory in the assigned/specified area; completion of Senior Medical Technologist skills competency within one year of accepting this position Principal Accountabilities Performs and documents test results, quality control, maintenance procedures according to technical policy/procedure; Troubleshoots instruments as needed. Oversees and evaluates the performance of testing, quality control, maintenance, and procedures for assigned area. Prepares monthly quality summary reports documenting the performance of instruments, quality control, linearity, service visits, and clinical service issues. Coordinates service visits. Evaluates and maintains technical procedures as appropriate to the department/facility; in area assigned, meets/exceeds competency requirements for all workstations; writes procedures; exhibits working knowledge of laboratory equipment and laboratory information systems. Ensures compliance of regulatory standards associated with the following governing and accrediting agencies including TJC, FDA, CAP, AABB, CMS, HCFA and CLIA. Is knowledgeable of the regulatory standards and compliance thereof. Participates in CAP mock inspections and off-site system inspections. Teaches, assesses competency, mentors and/or preceptors to other laboratory employees and students in the areas of technical procedures and policies, quality control, maintenance procedures, performance improvement, production efficiency, and customer service. Provides input into Medical Technologists initial, six (6) month, and annual training, performance appraisals, and annual competency. Coaches and provides input to Lab Director or Manager for counseling sessions associated with performance, error reports, and employee recognition program. Demonstrates leadership and performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the PI process. May take part in the interview process of job applicants. Supports intradepartmental cohesiveness; practices teamwork, acknowledges and appreciates other employees’ strengths, communicates effectively with laboratory staff, MLS, and Laboratory Director, provides and asks for feedback, accurately documents and reports issues, observations and solutions for the Laboratory Director or Manager. Interacts with hospital personnel, volunteers, physicians and patients regarding to specimens and orders coming into the Laboratory and/or reporting results according to the policies and procedures of Laboratory Services and with sensitivity to customer needs. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Memorial Hermann SE campus seeks a strong generalist to join our team as a Sr. Medical Technologist on day shift. Position will oversee Point of Care and Micro. Schedule is: 3x 12 hour shifts; 6 a.m. to 6:30 p.m. including rotating weekends. Experience with Point of Care and/or Microbiology are highly desired but not required. Will train. Must be ASCP or AMT certified. Sr level experience is a plus. Position is responsible for evaluating, performing, and overseeing various laboratory tests/procedures as assigned. Assists in development of new or revised procedures. Serves as the person in-charge of the department in the absence of the Lab Director, Medical Laboratory Specialist, or Manager Minimum Qualifications Education: Bachelor’s degree in a biological science required (Equivalency Required for Foreign Education); (Incumbents hired into this job prior to 7/1/2019 Bachelor's is not required) Licenses/Certifications: Medical Technologist (ASCP) or Medical Technologist (AMT), Certified CLS (ASCP), or Certified MLS (ASCP or ASCP-International) CM, or Cytotechnologist CT (ASCP) Experience/ Knowledge/ Skills: Two (2) years of pertinent experience in a high complexity laboratory in the assigned/specified area; completion of Senior Medical Technologist skills competency within one year of accepting this position Principal Accountabilities Performs and documents test results, quality control, maintenance procedures according to technical policy/procedure; Troubleshoots instruments as needed. Oversees and evaluates the performance of testing, quality control, maintenance, and procedures for assigned area. Prepares monthly quality summary reports documenting the performance of instruments, quality control, linearity, service visits, and clinical service issues. Coordinates service visits. Evaluates and maintains technical procedures as appropriate to the department/facility; in area assigned, meets/exceeds competency requirements for all workstations; writes procedures; exhibits working knowledge of laboratory equipment and laboratory information systems. Ensures compliance of regulatory standards associated with the following governing and accrediting agencies including TJC, FDA, CAP, AABB, CMS, HCFA and CLIA. Is knowledgeable of the regulatory standards and compliance thereof. Participates in CAP mock inspections and off-site system inspections. Teaches, assesses competency, mentors and/or preceptors to other laboratory employees and students in the areas of technical procedures and policies, quality control, maintenance procedures, performance improvement, production efficiency, and customer service. Provides input into Medical Technologists initial, six (6) month, and annual training, performance appraisals, and annual competency. Coaches and provides input to Lab Director or Manager for counseling sessions associated with performance, error reports, and employee recognition program. Demonstrates leadership and performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the PI process. May take part in the interview process of job applicants. Supports intradepartmental cohesiveness; practices teamwork, acknowledges and appreciates other employees’ strengths, communicates effectively with laboratory staff, MLS, and Laboratory Director, provides and asks for feedback, accurately documents and reports issues, observations and solutions for the Laboratory Director or Manager. Interacts with hospital personnel, volunteers, physicians and patients regarding to specimens and orders coming into the Laboratory and/or reporting results according to the policies and procedures of Laboratory Services and with sensitivity to customer needs. Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues. Other duties as assigned.