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Syracuse, NY – Seeking Emergency Medicine Practice Administrator Everybody Has A Role to Play in Transforming Healthcare As a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity • Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community., • Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team., • Provide executive support to the site medical director and site management team to meet contract expectations., • Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards., • Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems., • As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate., • Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service., • As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds., • As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care., • Collect, track, and analyze all site financial and operational data., • Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations., • Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students., • Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office., • Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests., • Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies., • Develop and maintain site orientation checklists and manuals., • Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures., • As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate., • Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team., • Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests. Required Experience and Competencies • Two to three years of experience in an office or healthcare setting required., • Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred., • Experience working in the healthcare field is preferred., • Knowledge of healthcare and medical terminology preferred., • Knowledge of general Human Resource principles preferred., • Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred., • Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills., • Strong consultation skills and the ability to seek out information., • Strong work ethic, organizational skills, and interpersonal skills., • Ability to prioritize and work in a stressful environment., • Ability to be self-directed, motivated, and sensitive to deadlines., • Ability to express ideas and convey information effectively in verbal and written communications., • Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image., • Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies., • Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities., • Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency., • Ability to establish and maintain effective working relationships as required by the duties of the position., • Ability to read, understand and communicate in English sufficient to perform the duties of the position., • Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups. The Practice St. Joseph's Hospital Health Center – Syracuse, New York • STEMI Receiving Center and Primary Stroke Center with TNK capabilities., • 280-bed facility with a 54-bed Emergency Department including 12 fast track., • Annual volume of 56,000 with approximately 160 patients per day., • Wonderful staff and culture., • Large cardiovascular patient population with a 24/7 cath lab as well as heart failure and chest pain accreditation., • Full sub-specialty backup excluding ophthalmology and neurosurgery., • 24/7 neurologist coverage, in person and teleneurology. The Community • Syracuse, New York, offers a vibrant mix of urban convenience and natural beauty, making it a fantastic place to work and call home., • Located in Central New York, it boasts landmarks like the Erie Canal Museum and the Carrier Dome, home to Syracuse University’s renowned sports teams, especially basketball., • Residents enjoy diverse activities, from shopping at Destiny USA, one of the largest malls in the country, to exploring nearby Finger Lakes wine country or Onondaga Lake Park., • Seasonal weather brings snowy winters, colorful autumns, fresh springs, and warm summers, providing year-round recreation opportunities., • Syracuse’s strong sense of community, affordable cost of living, and a growing job market in healthcare make it perfect to raise a family., • With a rich history, cultural events like the New York State Fair, and proximity to nature, Syracuse is truly special. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. • Superior health plan options, • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more, • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%, • Outstanding Paid Time Off, • Student Loan Refinancing Discounts, • Professional and Career Development Program, • EAP, travel assistance, and identify theft included, • Wellness program, • Commuter Benefits Program, • Purpose-driven culture focused on improving the lives of our patients, communities, and employees. We are excited to share the base salary range for this position is $22.08 - $27.60, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

The Pharmacy Technician shall work under the direct supervision of a licensed registered pharmacist and shall only perform activities that are in compliance with the State Board of Pharmacy practices. Assists in maintaining pharmacy files and records in an accurate and efficient manner. What started

At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related

Job Description This opportunity is ideal for pharmacists eager to apply their PGY1 residency training in a dynamic hospital setting. The role involves ensuring accurate medication management and contributing to multidisciplinary patient care, offering a solid foundation for clinical growth. Key Qualifications / Desired Experience: • PharmD degree from an accredited program, • Completion of PGY1 Pharmacy Residency (required or preferred), • Active or eligibility for New York Pharmacist license, • Familiarity with inpatient pharmacy operations and clinical pharmacotherapy, • Experience or knowledge in sterile compounding and medication distribution systems, • Ability to verify medication orders, confirm correct dosing, and monitor therapy outcomes, • Proficiency in providing drug information to healthcare professionals, • Familiarity with EMR systems, Epic preferred, • Strong communication and collaboration skills within interdisciplinary teams, • Verify and dispense medications within an inpatient hospital environment, • Review medication orders for accuracy, interactions, and safe use, • Monitor and evaluate patient drug therapy, recommending clinical interventions as needed, • Support physicians, nurses, and other healthcare team members with clinical pharmacy expertise, • Assist with pharmacy operations including distribution, inventory management, and regulatory compliance Location: Utica, NY Take the next step in your pharmacy career by applying for this exciting hospital pharmacist role where your residency training and clinical skills will make a meaningful impact. Candidates ready to thrive in a fast-paced, team-oriented inpatient environment are encouraged to apply today. Compensation for this position ranges from $52.00 to $66.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

Job Description This opportunity is ideal for a recent PGY1 residency graduate ready to start a hospital pharmacy career. The role focuses on inpatient medication management within a hospital setting, combining clinical expertise with operational responsibilities. Location: Utica, NY Job Type: Contract to Hire Key Qualifications: PharmD from an accredited program Completion of PGY1 Pharmacy Residency (required or preferred) Active or eligible for New York State Pharmacist license Knowledge of inpatient pharmacy operations and clinical pharmacotherapy Ability to verify medication orders, ensure accurate dosing, and monitor therapy Experience or training in sterile compounding and medication distribution systems Proficiency in providing drug information to healthcare teams Familiarity with EMR systems, Epic preferred Strong communication and collaboration skills Commitment to clinical initiatives, safety, and quality improvement Responsibilities: Verify and dispense medications within the inpatient hospital environment Review medication orders for appropriateness, drug interactions, and safety concerns Monitor patient drug therapy and suggest clinical interventions Provide clinical support to physicians, nurses, and interprofessional teams Assist with pharmacy operations, including distribution, inventory, and regulatory compliance Participate actively in multidisciplinary patient care activities Ideal Candidate: Recent PGY1 residency graduate seeking their first hospital pharmacist role Extensive clinical rotation experience in critical care, internal medicine, emergency, or related areas Comfortable functioning in a role balancing staff responsibilities and clinical duties Interested in hospital career advancement with potential pursuit of board certification (BCPS) Team-oriented with adaptability to a fast-paced inpatient environment Take the next step in your pharmacy career by applying today for a rewarding hospital pharmacist position with growth potential. This contract-to-hire role offers an excellent pathway to long-term professional development. Compensation for this position ranges from $52.00 to $66.00. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from our location in Syracuse, NY on-site three (3) days per week while working from home two (2) days per week. Work location is subject to change based on business needs. Join our team, bring your best, and receive a $300 retention bonus as our way of saying thanks for being part of our success. Job Description: The Patient Referral Coordinator is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. This person will ensure accurate, efficient and timely processing of new referrals for Infusion and Enteral services to include, but not be limited to, obtaining all necessary supporting documentation, confirming insurance coverage, coding and pricing of products, documenting patient in applicable computer system, submitting for pre-authorization and coordinating of initial “pushing” of the referral. The Admissions Representative provides support and works collaboratively with referral sources, hospital liaisons, the pharmacy, nursing, and billing and branch personnel. QUALIFICATION REQUIREMENTS • Associate’s degree in Business, Health Care Services, or Medical Sales required, • Minimum of one (1) year of experience in healthcare industry required, • Strong working knowledge of first- and third-party payer requirements as it pertains to the billing and collection industry, • Excellent management, communication, interpersonal, team-orientation, organizational and analytical skills, • Prioritization and multi-tasking skills, • Proficiency with problem resolution, • Self-motivated and self-disciplined, • Computer aptitude, • Minimum of two (2) years of experience with a home care company preferred, • Provide knowledge and leadership regarding infusion intake processes by:, • Receiving new requests for services via phone, fax or other means, • Obtaining all information necessary to accurately process the referral according to established procedures, • Completing referral process within time frame required to meet the needs of the patient, family and referral source, • Accurately completing the patient record in applicable computer system to include all required demographics, insurance and clinical information; recording appropriate progress notes and alerts to present a clear concise picture of patient data, • Confirming insurance coverage for services requested; gathering detailed information regarding, but not limited to, eligibility, deductible, out of pocket, authorization requirements and patient obligations, • Communicating with referral source or liaison regarding, but not limited to, insurance coverage, information limitations and status of referral, • Obtaining insurance authorization when necessary; entering and documenting authorization according to established procedure; tracking authorizations due to expire and obtaining renewals as needed, • Assuring accurate and complete billing information is obtained and recorded to allow for timely claim submission and payment, thus reducing accounts receivable days outstanding, • Communicating any financial obligations to the patient or his/her designee; assuring their understanding and agreement to pay; establishing a payment method up-front, i.e. credit card, • Maintaining the pending referral log on a daily basis; attending rounds each morning prepared to discuss status of each patient, • Responding to requests for assistance from pharmacy billing and clinical personnel, • Remaining familiar with specific payer guidelines, requirements and contracts, • Staying current and implementing industry changes, • Consulting with the Admissions Director or Admissions Manager when faced with unfamiliar situations and when decisions outside of the Intake Representative’s scope need to be made, • Assisting with special projects and perform other duties at the discretion of the Admissions Director or Admissions Manager, • Maintaining monthly Referral Census Log, • Serving as a company resource with regards to Infusion processing and reimbursement, • Demonstrating a professional, cooperative and friendly attitude toward all internal and external customers and co-workers; demonstrating excellent customer service skills, • Using discretion in handling confidential matters, • Adhere to departmental/company policies and procedures by:, • Adhering to policies and procedures, • Adhering to regulations set forth by Medicare and Medicaid, • Adhering to regulations set forth by insurance carriers, • Adhering to regulations set forth in established company contracts, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/company resources (vehicles, building, equipment, supplies, phone, utilities time at work, time absent from work, etc.), • Presenting fair and honest reports of expense, • Following through timely on commitments, • Returning phone calls and e-mails promptly, • Being flexible and having the ability to prioritize, • Allowing others to speak without interruption, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from our location in Syracuse, NY on-site three (3) days per week while working from home two (2) days per week. Work location is subject to change based on business needs. Join our team, bring your best, and receive a $1000 retention bonus as our way of saying thanks for being part of our success. Job Description: The Patient Referral Coordinator is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. This person will ensure accurate, efficient and timely processing of new referrals for Infusion and Enteral services to include, but not be limited to, obtaining all necessary supporting documentation, confirming insurance coverage, coding and pricing of products, documenting patient in applicable computer system, submitting for pre-authorization and coordinating of initial "pushing" of the referral. The Admissions Representative provides support and works collaboratively with referral sources, hospital liaisons, the pharmacy, nursing, and billing and branch personnel. QUALIFICATION REQUIREMENTS • Associate's degree in Business, Health Care Services, or Medical Sales required, • Minimum of one (1) year of experience in healthcare industry required, • Strong working knowledge of first- and third-party payer requirements as it pertains to the billing and collection industry, • Excellent management, communication, interpersonal, team-orientation, organizational and analytical skills, • Prioritization and multi-tasking skills, • Proficiency with problem resolution, • Self-motivated and self-disciplined, • Computer aptitude, • Minimum of two (2) years of experience with a home care company preferred, • Provide knowledge and leadership regarding infusion intake processes by:, • Receiving new requests for services via phone, fax or other means, • Obtaining all information necessary to accurately process the referral according to established procedures, • Completing referral process within time frame required to meet the needs of the patient, family and referral source, • Accurately completing the patient record in applicable computer system to include all required demographics, insurance and clinical information; recording appropriate progress notes and alerts to present a clear concise picture of patient data, • Confirming insurance coverage for services requested; gathering detailed information regarding, but not limited to, eligibility, deductible, out of pocket, authorization requirements and patient obligations, • Communicating with referral source or liaison regarding, but not limited to, insurance coverage, information limitations and status of referral, • Obtaining insurance authorization when necessary; entering and documenting authorization according to established procedure; tracking authorizations due to expire and obtaining renewals as needed, • Assuring accurate and complete billing information is obtained and recorded to allow for timely claim submission and payment, thus reducing accounts receivable days outstanding, • Communicating any financial obligations to the patient or his/her designee; assuring their understanding and agreement to pay; establishing a payment method up-front, i.e. credit card, • Maintaining the pending referral log on a daily basis; attending rounds each morning prepared to discuss status of each patient, • Responding to requests for assistance from pharmacy billing and clinical personnel, • Remaining familiar with specific payer guidelines, requirements and contracts, • Staying current and implementing industry changes, • Consulting with the Admissions Director or Admissions Manager when faced with unfamiliar situations and when decisions outside of the Intake Representative's scope need to be made, • Assisting with special projects and perform other duties at the discretion of the Admissions Director or Admissions Manager, • Maintaining monthly Referral Census Log, • Serving as a company resource with regards to Infusion processing and reimbursement, • Demonstrating a professional, cooperative and friendly attitude toward all internal and external customers and co-workers; demonstrating excellent customer service skills, • Using discretion in handling confidential matters, • Adhere to departmental/company policies and procedures by:, • Adhering to policies and procedures, • Adhering to regulations set forth by Medicare and Medicaid, • Adhering to regulations set forth by insurance carriers, • Adhering to regulations set forth in established company contracts, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/company resources (vehicles, building, equipment, supplies, phone, utilities time at work, time absent from work, etc.), • Presenting fair and honest reports of expense, • Following through timely on commitments, • Returning phone calls and e-mails promptly, • Being flexible and having the ability to prioritize, • Allowing others to speak without interruption, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Become and remain proficient is all programs necessary for execution. BioMatrix Pay Range/Rate$22—$26 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: • Supervises claims staff in their day-to-day operations, • Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions, • Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements, • Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval), • Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions, • Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests, • Participate in customer claim reviews and presentations, • Ability to travel overnight and attend meetings if required, • Additional duties as assigned KNOWLEDGE & SKILLS: • Excellent written and verbal communication skills, • Ability to assist team members to develop knowledge and understanding of claims practice, • Effective quantitative, analytical and interpretive skills, • Strong leadership, management and motivational skills, • Demonstrated, strong customer service skills, • Ability to maintain composure under pressure and communicate diplomatically across various channels, including telephone, email, and written correspondence, • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets, • Strong interpersonal, time management and organizational skills, • Ability to work both independently and within a team environment, • Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation EDUCATION & EXPERIENCE: • Bachelor's degree or a combination of education and related experience, • Demonstrated public speaking skills, • Minimum of 5 years’ claims handling experience, • Knowledge of WC required, • Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel, • Self-Insured Certificate preferred, • State Certification as an experienced Examiner PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $73,345 - $113,247 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description INTRODUCTION Company Overview: This position is available with Upstate HomeCare, a BioMatrix company. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Monday Through Friday From 8:30am Eastern Standard Time To 5pm Eastern Standard Time Work schedule is subject to change based on business needs. Location: Upon successful completion of on-site training, it is anticipated that an incumbent in this role will work in a hybrid capacity from one of the noted locations on Mondays, Wednesdays, & Fridays while working from home on Tuesdays & Thursdays. Work location is subject to change based on business needs. Job Description: Directly provides efficient management and collections of patient/customer accounts aligning with prevailing company, state, federal and payer standards. QUALIFICATION REQUIREMENTS • High school diploma or GED required, • Minimum of two (2) years of billing experience required, • Demonstrates strong computer literacy and aptitude as evidenced by proficiency and/or training with applicable software systems, • Knowledge of NYS Medicaid, Medicare Part B, and third-party payers, • Good written and verbal communication, • Prioritization skills, • Alignment to given instructions, • Associate’s degree in Health Care Service, Medical Sales, or a related field preferred, • Providing excellent customer service by:, • Being courteous and prompt in response to customer/staff inquiries, • Explaining financial responsibilities with customer and/or caregiver, • Providing accurate information to customer and/or caregiver and/or staff, • Documenting customer account issues/concerns (when applicable) and forwarding to the appropriate manager, • Improves departmental/company productivity and efficiency by:, • Making corrections and updating patient account files, • Accurately submitting claims to correct carriers on a regular schedule, • Reviewing and resubmitting aged claims well in advance of time limits, • Handling denials in manners most advantageous to quick resolution and payment, • Working aged claims as instructed, monitoring progress weekly, negotiating payer commitments, • Volunteering or initiating assistance in other activities (not listed in JD) when it is beneficial to the department/company, • Minimizing claims aged beyond 90 days, • Follows departmental/company policies and procedures by:, • Understanding and following Confidentiality Policy, • Serving as company resource on processing/reimbursement issues, • Maintaining a safe, clean and organized work area, • Understanding and following complaint procedures, • Monitoring that appropriate signatures & justification accompany service orders, • Following applicable Medicare, Medicaid regulations, • Following state and insurance carrier regulations, • Following regulations set forth in company contracts, • Shows teamwork, initiative and accountability by:, • Volunteering to assist co-workers, • Staying current with industry/coverage changes, • Ensuring completion of required in-services, testing and/or immunizations, • Complying with applicable memo’s and policy changes as issued, • Presenting solutions in conjunction with problems, • Exhibits exceptional work ethics by:, • Not being wasteful or abusing branch/region resources (vehicles, buildings, equipment, supplies, phones, utilities, time at work and time absent from work, etc.), • Presenting fair and honest reports of expenses (travel, gas, on call, etc.), • Following through timely with commitments, • Allowing others to speak without interruption, • Asking clarifying questions and showing consideration of others comments, • Using proper grammar, a respectful tone and language free of prejudice, harassment, profanity or ill will connotations, • Answering calls within three rings and properly introducing self in a pleasant and clear voice, • Returning phone messages promptly, responding calmly to angry or upset referrals/customers and avoiding personal calls (or minimizes) to allow customer access to business lines Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. BioMatrix Specialty Infusion Pharmacy is seeking a Part-Time Per Diem Registered Dietitian to see patients in their homes in Syracuse, NY. Work location is subject to change based on business needs. On-Call: Participation in the on-call rotation is a requirement of this position. It is anticipated that an incumbent in the position would be on-call approx. once every eight (8) weeks for two (2) weekdays per month and one (1) weekend. The Per Diem Registered Dietician collaborates with Upstate Home Care clinical teams to ensure optimal nutrition support for patients receiving enteral or parenteral therapy. This role supports qualification of TPN patients, secures appropriate clinical documentation, ensures compliance with insurance guidelines, and provides clinical expertise as needed. Additional responsibilities include assisting with nutrition support services, maintaining formularies, contributing to policy and procedure development, participating in staff education, and supporting reimbursement efforts related to nutrition therapy. QUALIFICATION REQUIREMENTS • Bachelor’s degree in nutrition or related field., • Minimum two years of professional nutrition experience., • Minimum one year of experience in a home care setting., • Current, active registration as a Registered Dietitian (RD) by the Commission on Dietetic Registration (CDR)., • Current, valid state licensure or certification to practice dietetics., • Certified Nutrition Support Clinician (CNSC) through the National Board of Nutrition Support Certification, Inc. QUALIFICATIONS PREFERRED • Experience working with parenteral and/or enteral nutrition therapy in home infusion or home care environments., • Prior involvement in interdisciplinary care teams., • Familiarity with payer guidelines and reimbursement requirements for nutrition support services. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Clinical Support • Perform competent clinical assessments and maintain required licensure and continuing education., • Monitor written orders for specialized nutrition therapy and collaborate with pharmacy staff to ensure accuracy., • Evaluate patient clinical status, effectiveness of nutrition therapy, and appropriateness of ongoing treatment., • Maintain compliance with Upstate Home Care policies, procedures, and documentation standards., • Demonstrate sound clinical and business judgment aligned with organizational goals., • Foster positive working relationships with prescribing physicians and cross-functional teams., • Assist in developing parenteral nutrition training materials and reference guides for Upstate staff., • Support the acquisition and review of qualifying documentation for referrals., • Uphold organizational mission, payer regulations, and confidentiality requirements., • Adhere to complaint, incident, and exposure reporting guidelines., • Understand and comply with Do Not Resuscitate (DNR) policies and related responsibilities., • Assist colleagues when needed and support team collaboration., • Stay informed on newly introduced products and services related to nutrition therapy., • Complete required training, testing, vaccinations, and in-service education., • Act as a patient advocate while maintaining confidentiality and safety., • Promote dignity, respect, and cultural sensitivity., • Apply principles of beneficence, non-maleficence, autonomy, justice, and veracity in clinical practice., • Use company resources responsibly and present honest, accurate reporting of expenses., • Manage time effectively, prioritize appropriately, and follow through on commitments., • Communicate with professionalism, using clear, respectful, and inclusive language., • Answer calls promptly and return messages within established expectations., • Respond calmly to patient or caregiver concerns and support conflict resolution without escalating unnecessarily., • Represent Upstate Home Care positively in all interactions with patients, partners, and colleagues. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES • Participation in community, referral partner, or educational presentations as assigned., • Occasional support for cross-departmental administrative projects., • Other duties as delegated to support clinical operations. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS • Strong clinical knowledge of parenteral and enteral nutrition therapy., • Ability to interpret clinical documentation, lab values, and nutrition assessments., • Strong written and verbal communication skills., • Excellent organizational skills with attention to detail and accuracy., • Ability to work independently and collaboratively within a multidisciplinary team., • Competence in time management and prioritization in a fast-paced environment., • Knowledge of payer guidelines and documentation requirements for reimbursement. PHYSICAL DEMANDS AND WORK ENVIRONMENT • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds., • Required to move/lift physical hardware. AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS Th The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix legal and ethical policies and procedures., • Will abide by the policies of BioMatrix as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description The Northeast Workers’ Compensation Regulatory Specialist is responsible for managing jurisdictional reporting, regulatory filings and compliance-related processes across the Northeast region. This role ensures timely, accurate and compliant submission of filings, responses and payments to mitigate organizational risk and potential penalty exposure. The Specialist oversees HP and C-8.1 activity from intake through resolution, supports FROI/SROI reporting and exception processes and assists with OSHA and Medicare validation initiatives. This role partners closely with claim professionals and leadership to strengthen regulatory workflows, identify trends, reduce penalties and support broader regulatory projects as assigned. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Regulatory Filings & Compliance Oversight • Manage HP and C-8.1 activity from intake through resolution, including review, rebuttal, corrective payment coordination and follow-up., • Review C-8.1 filings and supporting documentation for appropriateness, accuracy and compliance with jurisdictional requirements., • Support FROI/SROI submission processes, including monitoring rejections, clearing exceptions and resolving reporting discrepancies., • Partner with claim professionals to ensure filings and payments meet jurisdictional deadlines and compliance standards., • Work through jurisdictional reporting exceptions to ensure timely resolution., • Identify root causes of filing errors, system issues or workflow gaps., • Recommend process improvements to reduce recurring exceptions or penalties., • Track outcomes of HPs, C-8.1s, FROI/SROI filings and penalties for trend analysis., • Analyze penalty activity and identify patterns, training gaps or operational concerns., • Provide regular updates to management regarding regulatory exposure and compliance trends., • Serve as a subject matter expert on New York Workers’ Compensation regulatory requirements and Northeast jurisdictional guidelines., • Provide training and guidance to claim professionals regarding filing requirements, internal workflows and compliance best practices., • Assist in implementation and refinement of regulatory processes and workflows., • Support regional regulatory initiatives and specialist projects, as assigned., • Maintain working knowledge of department functions and communicate regulatory requirements clearly across all levels of the organization., • Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)., • Maintain regular and consistent attendance., • Perform additional duties as assigned. KNOWLEDGE & SKILLS: • Active New York State Adjuster’s License required., • Strong knowledge of New York Workers’ Compensation regulations; familiarity with Northeast jurisdictional reporting requirements preferred., • Experience with HP and C-8.1 filings required., • Working knowledge of FROI/SROI reporting processes and exception management preferred., • Familiarity with OSHA reporting and Medicare validation processes preferred., • Excellent written and verbal communication skills., • Strong analytical skills with the ability to identify trends and recommend solutions., • Ability to work independently while collaborating effectively across teams., • Strong organizational, time management and prioritization skills., • High attention to detail and accuracy., • Proficiency in Microsoft Office and claims management systems. PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $58,126 - $86,947 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote

Job Description INTRODUCTION Company Overview: This position is available with Central New York Infusion Services, LLC, A Subsidiary Of BioMatrix Specialty Pharmacy, LLC. BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Per Diem Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time. Occasional Evening Hours May Be Required. Location & Travel: This role is associated to our DeWitt, NY location. It is anticipated that an incumbent in this role will travel within a two (2)-hour radius of the metro-area noted in this posting, as needed, to provide applicable patient care. Work location is subject to change based on business needs. Job Description: Performs specified patient care activities and related services necessary in quality care of the home nutritional support and intravenous therapy patient. QUALIFICATION REQUIREMENTS • Graduate of a N.L.N. accredited school of nursing required, • Current license as a Registered Nurse in the state in which you are currently practicing required, • Minimum of one (1) year of experience in IV therapy with a strong background in nutritional support and/or immunoglobulin therapy required, • In lieu of above experience, two (2) years of recent experience in an acute care setting or apprentice for a period of 3 months for all home visits with an experienced R.N. may be accepted, • Must possess or acquire a current CPR certificate within the first 30 days of employment, • Must possess good technical skills and strong knowledge base in clinical nutrition and IV therapy, and must be able to function independently within a team framework, • Must possess excellent communication and organizational skills, • Must be dependable in attendance and job performance, • Experience in home infusion nursing preferred, • Maintains standards and policies set forth by BioMatrix Specialty Infusion Pharmacy., • Performs initial patient evaluation as it pertains to nursing care in accordance with BioMatrix Specialty Infusion Pharmacy policy and procedures., • Assists referring physician and/or institution in planning and implementing patient care in order to insure a smooth transition from hospital to home., • Provides the patient/significant other with information regarding the concept of home infusion therapy and the impact of such therapies., • Performs patient training in self-management of infusion therapies including the provision of necessary teaching materials., • Conducts patient visits in the home/clinic to perform the following:, • Physical assessment, • Nutritional assessment, • Therapeutic monitoring to evaluate and manage potential mechanical, infectious, and metabolic complications., • Peripheral IV starts/re-starts, • Obtaining labs via peripheral veni-puncture or central venous access device., • Assessing patient's ability to perform procedures and instruction of specific procedures., • Performing therapy specific nursing procedures (i.e., port access, CVC dressing changes, etc.), • Product delivery, • Maintains thorough and appropriate documentation in the patient medical records of all visits and procedures performed as well as phone contacts with the patient, physician, or other members of the health care team., • Participates in patient care conferences., • Assists Director of Nursing in conducting special projects., • Participates in the agency Performance Improvement Program and Patient Safety Committee., • Actively participates in and follows agency Infection Control Program., • Knowledgeable regarding and required to respond and participate in the agency Emergency Preparedness Program., • Communicates with staff in a pleasant, courteous, and professional manner., • Works well within a team framework as well as independently., • Demonstrates compliance with agency policies related to patient rights and customer satisfaction., • Communicates with patients and customers in a pleasant, courteous, and professional manner., • Coordinates all services and equipment patients may require at home in addition to IV therapy (I.E., DME equipment)., • Communicates with patient's physician, verbally or in writing, on a regular basis regarding patient's progress., • Administers intravenous solutions and IV/IM/SC medications as ordered by the physician and monitors for pharmacological effects and toxicities., • Maintains proficiency in skills and theory of nutritional support and IV therapy by reviewing literature, attending in-services, seminars and conferences., • Registered Nurses are responsible for case management of all cases involving nursing and therapy care., • Responsible for the clinical record of each patient receiving nursing care, • Assure that progress reports are made to the physician for patients under medical care when the patient’s condition changes or there are deviations from the plan of treatment., • Performs other duties as assigned by BioMatrix Specialty Infusion Pharmacy Management., • Complete all training & orientation with new RN’s. Provide ongoing training to nursing staff as needed., • Participation, knowledge, training and reporting in the agency Corporate Compliance program., • Able to function independently under remote supervision, • Excellent written and verbal skills, • Attention to detail and high level of accuracy in work, • Excellent patient engagement and clinical assessment skills, • Demonstrates sound judgement consistent with evidence based medicine, • Demonstrates critical thinking and excellent problem solving Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • This position requires extensive driving, walking, and bending with occasional sitting, kneeling, or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). Sick Time: As a part-time per diem employee with Central New York Infusion Services, LLC, A Subsidiary Of BioMatrix Specialty Pharmacy, LLC in New York state, sick time will be paid in accordance with state law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule & Location: Monday Through Friday Between 8:00 am Eastern Standard Time & 5:00 pm Eastern Standard Time. It is anticipated that an incumbent in this role will work on site Syracuse, NY or remotely. Job Description: The Billing Specialist is responsible for verifying that all appropriate prescription reimbursement data has been obtained, entered into the system and is accurate weekly and prior to month end. Processes electronic pharmacy insurance claims to Medicare D, Medicaid, and Commercial Insurance. Assures the timely and accurate submission of invoices to the responsible payer for services and products provided, and evaluates payments received for final resolution and application to the patient account. QUALIFICATION REQUIREMENTS • GED or high school diploma required, • Minimum of two (2) years of working experience in medical billing & collection related activities required, • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction., • Minimum of five (5) years of working experience in medical billing & collection related activities preferred, • Previous home infusion therapy billing experience preferred, • Prepare and submit insurance claims for home infusion services, including nursing, supplies, and medications., • Verify documentation of supplied products align with prepared claim., • Verify accuracy of billed codes and accuracy of billed and expected amounts., • Have a thorough understanding of payer contracts., • Understanding the different types of home infusion medications and therapies., • Knowledge of insurance verification and reimbursement processes., • Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders., • Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards., • Familiarity with clearinghouses and the billing functionality., • Able to stay abreast of payer alerts and reimbursement changes., • Able to work in a fast-paced environment., • Able to navigate and interpret insurance contracts., • Ability to actively communicate, inspire and motivate all levels of staff., • Ability to think and act strategically and proactively., • Ability to maintain accurate records and prepare reports and correspondence related to the work., • Ability to organize and coordinate the work of others., • Ability to set priorities and assign work to other professionals., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT • This position requires constant sitting with occasional walking, standing, kneeling or stooping., • This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and hearing., • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 20 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description: BioMatrix Specialty Infusion Pharmacy is dedicated to delivering compassionate, high-quality care through timely and reliable medication delivery. As an Enteral Customer Service Representative is responsible for the processing and coordination of all new referrals with the main objective being to clear all patients prior to service in order to ensure proper payment in compliance within all legal and regulatory parameters. Enteral Customer Service Representative, you will be responsible for maintaining patient relationships and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary demographic, clinical, financial, physician and family information. You will provide the highest level of service to all customers and assure them that each is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations. Schedule: Monday to Friday, 8 am-5 pm EST Location: Syracuse, NY This position requires you communicate effectively with business development staff to grow and maintain relationships with referral sources. As well as enhance communication with team members to solidify a cohesive and productive work environment. QUALIFICATION REQUIREMENTS • 1-2 years of customer service experience, • Proficient computer skills, • Highly organized with the ability to pay attention to detail., • Critical thinker, • Solution orientated with the ability to problem solve., • Ability to actively listen., • Excellent communication skills both written and verbally., • Excellent prioritizing and time management skills, • Strong interpersonal skills, • Comfortable to work in high volume and fast-paced environment., • Displays willingness to multi-task and make quick decisions., • Self-directed, but able to work in a team environment., • Math aptitude QUALIFICATIONS PREFERRED • Related health care experience with a focus on enteral/respiratory therapy; insurance reimbursement, • Understanding/knowledge of enteral/respiratory therapy; HCPC codes; insurance guidelines, • Knowledge of third-party requirements desirable ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Receive, review, and process new patient referrals for enteral therapy services., • Obtain complete and accurate patient demographic, clinical, and insurance information., • Verify insurance benefits, coverage, and financial responsibilities for new and existing patients., • Communicate with patients, families, and caregivers to provide clear explanations of services, billing, and delivery timelines., • Coordinate with clinical, pharmacy, and delivery teams to ensure timely order fulfillment., • Maintain compliance with HIPAA and all regulatory requirements in documentation and communication., • Serve as the primary point of contact for patient inquiries, ensuring prompt and courteous resolution., • Collaborate with Business Development staff to strengthen referral relationships and ensure continuity of care., • Follow up with referral sources and internal departments to ensure documentation accuracy and completeness., • Update patient records, authorizations, and order changes in the system promptly., • Support ongoing quality assurance initiatives and contribute to process improvement efforts. OTHER FUNCTIONS & RESPONSIBILITIES • Participation in membership in professional societies and organizations., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work overtime and on-call coverage., • Overnight travel on occasion by car, airplane and train., • Careful attention to detail., • Performs related duties as requested., • Strong working knowledge of medical terminology, particularly related to enteral therapy and nutrition services, • Understanding of insurance processes, including verification, authorizations, and billing procedures, • Ability to maintain patient confidentiality in compliance with HIPAA and company policy, • Exceptional customer service and interpersonal communication skills, • Ability to multitask effectively and manage competing priorities in a dynamic environment, • Strong problem-solving, decision-making, and conflict-resolution skills, • High level of accuracy and attention to detail in data entry and documentation, • Excellent written and verbal communication skills, with professional phone etiquette, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn internal software systems, • Ability to work independently while contributing to a collaborative team environment, • Demonstrates empathy, patience, and professionalism when interacting with patients and healthcare professionals PHYSICAL DEMANDS AND WORK ENVIRONMENT • This position requires frequent standing and occasional sitting with occasional walking, kneeling or stooping., • This position requires the use of hands to fingers, handle or feel objects and the ability to reach with hands and arms., • This position requires constant talking and listening, • Specific vision abilities required by this job include close vision and the ability to adjust focus., • This position must occasionally lift and/or move up to 25 pounds, • Required to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix legal and ethical policies and procedures., • Will abide by the policies of BioMatrix as set forth in the Compliance Manual., • Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Enteral Customer Service Representative, you will be responsible for maintaining patient relationships and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary demographic, clinical, financial, physician and family information. You will provide the highest level of service to all customers and assure them that each is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations. Schedule: Monday to Friday, 8 am-5 pm EST Location: Syracuse, NY This position requires you communicate effectively with business development staff to grow and maintain relationships with referral sources. As well as enhance communication with team members to solidify a cohesive and productive work environment. QUALIFICATION REQUIREMENTS • 1-2 years of customer service experience, • Proficient computer skills, • Highly organized with the ability to pay attention to detail., • Critical thinker, • Solution orientated with the ability to problem solve., • Ability to actively listen., • Excellent communication skills both written and verbally., • Excellent prioritizing and time management skills, • Strong interpersonal skills, • Comfortable to work in high volume and fast-paced environment., • Displays willingness to multi-task and make quick decisions., • Self-directed, but able to work in a team environment., • Math aptitude QUALIFICATIONS PREFERRED • Related health care experience with a focus on enteral/respiratory therapy; insurance reimbursement, • Understanding/knowledge of enteral/respiratory therapy; HCPC codes; insurance guidelines, • Knowledge of third-party requirements desirable ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Receive, review, and process new patient referrals for enteral therapy services., • Obtain complete and accurate patient demographic, clinical, and insurance information., • Verify insurance benefits, coverage, and financial responsibilities for new and existing patients., • Communicate with patients, families, and caregivers to provide clear explanations of services, billing, and delivery timelines., • Coordinate with clinical, pharmacy, and delivery teams to ensure timely order fulfillment., • Maintain compliance with HIPAA and all regulatory requirements in documentation and communication., • Serve as the primary point of contact for patient inquiries, ensuring prompt and courteous resolution., • Collaborate with Business Development staff to strengthen referral relationships and ensure continuity of care., • Follow up with referral sources and internal departments to ensure documentation accuracy and completeness., • Update patient records, authorizations, and order changes in the system promptly., • Support ongoing quality assurance initiatives and contribute to process improvement efforts. OTHER FUNCTIONS & RESPONSIBILITIES • Participation in membership in professional societies and organizations., • Ability to prioritize and handle multiple tasks and projects concurrently., • Must have scheduling flexibility and be able to work overtime and on-call coverage., • Overnight travel on occasion by car, airplane and train., • Careful attention to detail., • Performs related duties as requested., • Strong working knowledge of medical terminology, particularly related to enteral therapy and nutrition services, • Understanding of insurance processes, including verification, authorizations, and billing procedures, • Ability to maintain patient confidentiality in compliance with HIPAA and company policy, • Exceptional customer service and interpersonal communication skills, • Ability to multitask effectively and manage competing priorities in a dynamic environment, • Strong problem-solving, decision-making, and conflict-resolution skills, • High level of accuracy and attention to detail in data entry and documentation, • Excellent written and verbal communication skills, with professional phone etiquette, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn internal software systems, • Ability to work independently while contributing to a collaborative team environment, • Demonstrates empathy, patience, and professionalism when interacting with patients and healthcare professionals BioMatrix Pay Range/Rate$20—$22 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Schedule: Varied Per Diem Hours Occurring Monday Through Friday Between 8:30am Eastern Standard Time To 5pm Eastern Standard Time. Occasional Evening Hours May Be Required. Location & Travel: This role is associated to our DeWitt, NY location. It is anticipated that an incumbent in this role will travel within a two (2)-hour radius of the metro-area noted in this posting, as needed, to provide applicable patient care. Work location is subject to change based on business needs. Job Description: Performs specified patient care activities and related services necessary in quality care of the home nutritional support and intravenous therapy patient. QUALIFICATION REQUIREMENTS • Graduate of a N.L.N. accredited school of nursing required, • Current license as a Registered Nurse in the state in which you are currently practicing required, • Minimum of one (1) year of experience in IV therapy with a strong background in nutritional support and/or immunoglobulin therapy required, • In lieu of above experience, two (2) years of recent experience in an acute care setting or apprentice for a period of 3 months for all home visits with an experienced R.N. may be accepted, • Must possess or acquire a current CPR certificate within the first 30 days of employment, • Must possess good technical skills and strong knowledge base in clinical nutrition and IV therapy, and must be able to function independently within a team framework, • Must possess excellent communication and organizational skills, • Must be dependable in attendance and job performance, • Experience in home infusion nursing preferred, • Maintains standards and policies set forth by BioMatrix Specialty Infusion Pharmacy., • Performs initial patient evaluation as it pertains to nursing care in accordance with BioMatrix Specialty Infusion Pharmacy policy and procedures., • Assists referring physician and/or institution in planning and implementing patient care in order to insure a smooth transition from hospital to home., • Provides the patient/significant other with information regarding the concept of home infusion therapy and the impact of such therapies., • Performs patient training in self-management of infusion therapies including the provision of necessary teaching materials., • Conducts patient visits in the home/clinic to perform the following:, • Physical assessment, • Nutritional assessment, • Therapeutic monitoring to evaluate and manage potential mechanical, infectious, and metabolic complications., • Peripheral IV starts/re-starts, • Obtaining labs via peripheral veni-puncture or central venous access device., • Assessing patient's ability to perform procedures and instruction of specific procedures., • Performing therapy specific nursing procedures (i.e., port access, CVC dressing changes, etc.), • Product delivery, • Maintains thorough and appropriate documentation in the patient medical records of all visits and procedures performed as well as phone contacts with the patient, physician, or other members of the health care team., • Participates in patient care conferences., • Assists Director of Nursing in conducting special projects., • Participates in the agency Performance Improvement Program and Patient Safety Committee., • Actively participates in and follows agency Infection Control Program., • Knowledgeable regarding and required to respond and participate in the agency Emergency Preparedness Program., • Communicates with staff in a pleasant, courteous, and professional manner., • Works well within a team framework as well as independently., • Demonstrates compliance with agency policies related to patient rights and customer satisfaction., • Communicates with patients and customers in a pleasant, courteous, and professional manner., • Coordinates all services and equipment patients may require at home in addition to IV therapy (I.E., DME equipment)., • Communicates with patient's physician, verbally or in writing, on a regular basis regarding patient's progress., • Administers intravenous solutions and IV/IM/SC medications as ordered by the physician and monitors for pharmacological effects and toxicities., • Maintains proficiency in skills and theory of nutritional support and IV therapy by reviewing literature, attending in-services, seminars and conferences., • Registered Nurses are responsible for case management of all cases involving nursing and therapy care., • Responsible for the clinical record of each patient receiving nursing care, • Assure that progress reports are made to the physician for patients under medical care when the patient's condition changes or there are deviations from the plan of treatment., • Performs other duties as assigned by BioMatrix Specialty Infusion Pharmacy Management., • Complete all training & orientation with new RN's. Provide ongoing training to nursing staff as needed., • Participation, knowledge, training and reporting in the agency Corporate Compliance program., • Able to function independently under remote supervision, • Excellent written and verbal skills, • Attention to detail and high level of accuracy in work, • Excellent patient engagement and clinical assessment skills, • Demonstrates sound judgement consistent with evidence based medicine, • Demonstrates critical thinking and excellent problem solving Communication Skills • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings., • Become and remain proficient is all programs necessary for execution of position. BioMatrix Pay Range/Rate$45—$60 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER • Will participate in legal and ethical compliance training each year., • Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures., • Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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