Trabajos plus three en Yonkers, New York - Page 2Crear alertas

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description ESSENTIAL JOB FUNCTIONS/ DUTIES The essential functions/duties include, but are not limited to the following: • Runs the Mandate / Utilization and EIMS Reports for all three regions (North, Central and South) to ensure the assigned providers achieve 80% or higher utilization on their caseload., • Maintains consistent communication with providers via phone and / or email to obtain reason (s) for low utilization. Works closely with providers and program managers to satisfactorily resolve the reasons for the low utilization., • Provides monthly data points on all of three regions utilization percentages., • Ensures EIP services are being provided for each child, as per the mandated frequency and duration on their IFSP., • Works closely with the billing department to ensure the providers are submitting their billing/ SEVLOGS each cycle., • Maintains client files in compliance with contractual requirements; tracks required dates as per all mandated regulations/ policies by the NJ DOH EIP., • Documents all follow-ups and communication with clinician, program managers in Eprovider plus (EPP)., • Provides excellent customer service to external and internal customers., • Maintains ongoing communication with service coordinators, families, regarding the service provision,, • Attends required meetings and participates in projects or committees as requested, • Maintains clinician, client and company confidentiality. The items listed below are representative of the knowledge, skill, and/or ability required: • Early Intervention case management, • NJEIMS SUPERVISORY RESPONSIBILITIES • Experience with Early Intervention case management, • Hand dexterity ability (ability to operate mobile device, telephone, computer), • Ability to sit for extended periods of time NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description may be changed or updated at any time without notice.