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  • HR Business Partner
    HR Business Partner
    4 days ago
    $100000–$125000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a strategic, business-minded HR Business Partner to partner closely with our Retail Operations leadership team during our next stage of growth. This role serves as the primary People partner for a portfolio of retail markets, helping leaders build high-performing teams while balancing employee experience with operational excellence. The ideal candidate combines strong business acumen with deep expertise in employee relations, organizational effectiveness, talent management, and employment law. They are equally comfortable coaching senior leaders through difficult decisions, analyzing workforce trends, leading organizational initiatives, and rolling up their sleeves to solve complex employee issues. Success in this role requires someone who can influence without authority, build credibility quickly, navigate ambiguity, and translate business priorities into practical people strategies. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model, being in the office three days a week. Job Responsibilities Strategic Business Partnership • Serve as the trusted People partner to Regional Directors, GMs, and cross-functional leaders., • Influence business decisions through a people lens, balancing employee experience, operational performance, legal compliance, and financial outcomes., • Coach leaders on organizational design, change management, succession planning, workforce planning, and leadership effectiveness., • Use workforce data and business insights to identify trends, risks, and opportunities, recommending proactive solutions. Leadership Coaching & Organizational Effectiveness • Coach leaders through performance management, difficult conversations, talent decisions, and organizational challenges., • Develop leadership capability by providing guidance on feedback, accountability, communication, and team effectiveness., • Partner with Learning & Development to identify capability gaps and leadership development opportunities., • Support succession planning and talent reviews across assigned business groups. Employee Relations & Risk Management • Lead complex employee relations matters, investigations, conflict resolution, and sensitive workplace issues., • Ensure consistent application of company policies while exercising sound business judgment., • Monitor emerging employment law changes and ensure operational compliance across multiple states., • Advise leaders on Workers' Compensation cases, medical accommodations, leaves of absence, disciplinary actions, and separations. Talent & Performance • Partner with leaders to drive the annual performance management process, calibration discussions, and development planning., • Support talent planning initiatives including promotions, internal mobility, retention strategies, and high-potential development., • Identify turnover trends and partner with operations to improve retention and engagement. Employee Experience & Culture • Champion Van Leeuwen's culture and values while helping leaders create inclusive, high-performing teams., • Partner with business leaders to improve engagement through thoughtful communication, recognition, and development initiatives., • Act as a visible and trusted resource for employees across assigned markets. Operational Excellence • Partner with Recruiting, Payroll, Benefits, and HR Operations to ensure an exceptional employee experience., • Support organizational changes including restructures, reductions in force, new market openings, and operational transitions., • Maintain compliance across documentation, investigations, corrective actions, unemployment claims, workers' compensation, and labor audits., • Identify opportunities to simplify, automate, and improve People processes. Projects & Continuous Improvement • Lead cross-functional People initiatives that improve business performance and employee experience., • Participate in company-wide projects including policy development, compensation initiatives, leadership programs, engagement surveys, and technology implementations., • Drive change management efforts for organizational initiatives. Job Requirements • Bachelor's degree in Human Resources, Business, or a related field preferred., • 7+ years of progressive HR experience, including HR Business Partner experience supporting multi-site operations., • Experience partnering with senior operational leaders in retail, hospitality, restaurant, or other multi-unit environments strongly preferred., • Strong knowledge of federal, state, and local employment laws across multiple states., • Demonstrated experience leading complex employee relations investigations and coaching leaders through sensitive issues., • Strong business acumen with the ability to understand operational drivers and influence business outcomes., • Experience with organizational design, workforce planning, change management, and talent management., • Excellent communication, facilitation, and relationship-building skills., • Ability to analyze workforce metrics and translate insights into actionable recommendations., • Comfortable operating in a fast-paced, high-growth environment with changing priorities., • Willingness to travel to assigned markets (approximately 15–20%)., • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines. Success in This Role The successful HR Business Partner will: • Build trusted relationships with operational leaders., • Influence decisions through data, judgment, and credibility rather than authority., • Anticipate people risks before they become business problems., • Balance employee advocacy with business needs., • Drive consistency while remaining pragmatic and solutions-oriented., • Help develop stronger leaders and healthier teams., • Contribute meaningfully to the evolution of Van Leeuwen's People function as the company continues to grow., • Ability to balance multiple projects. Compensation + Benefits $100,000 - $125,000 annual compensation depending on experience, paid weekly. Eligible for discretionary annual 10% bonus. • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)., • Medical, Dental + Vision Insurance with 70% Employer Contribution., • 401k with up to 4% Employer Match., • Cell Phone Reimbursement Plan., • Wellness Reimbursement Plan., • Flexible Time Off - No accrual required., • Paid Sick Time., • Paid one month sabbatical (eligible after 4 years of continued employment)., • Yearly Performance Reviews. Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $100,000---$125,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Vice President of IT
    Vice President of IT
    2 hours ago
    $175000–$195000 yearly
    Full-time
    Moonachie

    Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture We run background checks on all

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  • Senior Recruiter
    Senior Recruiter
    10 hours ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As a Senior Recruiter you have extensive experience with high-volume, full cycle recruitment in a fast-paced environment. You will serve as a lead member of the Talent Acquisition team, providing mentorship, guidance, and operational support to the Talent Acquisition Team. The Senior Recruiter will develop sourcing strategies, optimize pipelines, and implement best practices to meet aggressive hiring goals KEY RESPONSIBILITIES • Manage full-cycle recruitment for Store and Corporate positions, ensuring a consistent, high-quality candidate experience, • Consistently meet and exceed weekly and monthly recruitment goals, • Identify and test new sourcing channels, tools and partnerships to improve speed and quality of hire, • Own a large requisition load while consistently meeting time to fill, quality and volume targets, • Serves as the Talent Acquisition team lead for employer branding, partnering with marketing and leadership to strengthen the employment brand, support and new store hiring initiatives, • Establish and manage strategic partnerships with schools, colleges and local community, • Contribute to the development and execution of talent acquisition strategy, • Identify opportunities to improve recruiting processes, tool and workflows to support growth and efficiency Identify and attract top talent through diverse sourcing strategies, including local market networking, colleges, universities, and innovative digital platforms, • Serve as go to resource for complex or high priority hiring needs, • Play a key role in developing and executing new store hiring strategies, • Lead local hiring events and community partnerships, • Assist with hiring reports, and insights to assess recruitment performance and guide strategic decisions, • Build and maintain evergreen pipelines for reoccurring and hard to fill roles, • Partner with TA leadership and cross functional stakeholders to prioritize and execute TA initiatives, • Lead special projects led by the Senior Talent Acquisition Manager to drive innovation QUALFICATIONS • At least 5 years of recruitment experience, ideally within a high-volume multi-unit environment, • Bachelor's degree in a related field strongly preferred, • Self-motivated professional with a results-driven mindset and a passion for innovative ideas, • Demonstrated ability to deliver results in fast-paced, high-growth environments, • Excellent written and verbal communication and interpersonal skills, • Strong organizational and time-management capabilities, • Ability to effectively manage multiple priorities simultaneously, • Comfortable working under pressure and meeting tight deadlines, • Proactive problem solver with a strategic, solution-oriented approach, • Compensation- $115,000 -$130,000 By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. ++[NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice)++ ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • New Cafe Opening Production Manager
    New Cafe Opening Production Manager
    4 days ago
    $58656 yearly
    Full-time
    Moonachie

    Reports to: Sr. New Café Production Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the New Cafe Opening (NCO) Production Manager, you will be responsible for leading the Back of House teams, cakers, bakers, sandwich and salad makers, during the opening cafe process to ensure they are well prepared for their new roles. This includes reminding them of best practices, skills, and techniques needed to produce the highest quality bakery products. You will be a key leader who focuses on educating and mentoring these Back of House team members effectively to ensure there is always consistency in execution of our high quality standards. KNOWLEDGE AND RESPONSIBILITIES • Work closely with NCO General Manager in providing direction and clarity around best in class processes and procedures to operate at the highest level of effectiveness and efficiency, including ordering, inventory management, effective scheduling practices, and general leadership of the Back of House teams., • Responsible for the production levels for the café, in partnership with the General Manager, to ensure that the café has the appropriate amount of quality product being produced, based on each day's projected sales volume, while managing to sales and traffic trend., • Determine if there is adequate staffing of the Back of House teams to ensure there is a fully staffed and trained team during the opening, or if there are gaps that need to be addressed., • Partner with General Manager and District Manager if there are Back of House staffing or skills issues during opening., • Works with General Manager on the scheduling of Back of House teams to ensure there is adequate coverage based on the needs of the business., • Responsible for teaching the inventory management process for the café and how to manage to Cost of Goods Sold (COGS) goals., • Responsible for teaching General Manager the end of Month Back of House inventory, per company guidelines., • Responsible for teaching Back of House teams the process of ordering and receiving of shipments., • Responsible for ensuring the entire café team is consistently adhering to sanitation and food safety standards, • Provide coaching, feedback and recognition to ensure the Back of House teams are maintaining and executing to the highest standards of product quality and adherence to Paris Baguette's mission, vision and brand values., • Work closely with Training and Development and District Production teams to support the learning and development of all Back of House teams after the opening., • Ability to work extended workdays to the support business as needed., • Other job duties, as assigned. WHAT YOU NEED TO HAVE • At least, 5+ years of Restaurant experience, Bakery Café experience preferred., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Senior Training Manager
    Senior Training Manager
    3 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. As a Senior Training Manager in JOE & THE JUICE, you have the responsibility for training, educating and developing all District Managers and Store Managers within your designated markets based on our internal training modules and other relevant material determined by Head of Central Ops and Regional Director. The Senior Training Manager must be able to create and deliver engaging training to all needed roles within Joe & the Juice. You will design, refine, and roll out learning experiences that build capability, reinforce Joe's culture, and support operational excellence at scale. From onboarding to career progression, you'll translate strategy into actionable training modules and ensure consistent execution in the field. KEY RESPONSIBILITIES Program Development & Delivery • Design and refine role-specific training programs for District Managers, Store Managers, Assistant Managers, Shift Leaders, and Juicers, in collaboration with global HQ, • Support operations, ensuring markets deliver high-impact training sessions (virtual, classroom, and in-store) that engage, inspire, and develop participants, • Partner with New Store Openings team to build training into launch timelines and ensure smooth onboarding., • Leverage a mix of training formats and tools (e-learning, workshops, on-the-job training) to meet diverse learning needs and maximize accessibility, • Ensure all training content is engaging, practical, and operationally relevant, incorporating real-world scenarios and hands-on learning to drive retention and performance Cross-Functional Collaboration • Work closely with Operations, HR, Implementation and Marketing to ensure training aligns with business goals and brand standards., • Collect feedback from field leaders and iterate programs to meet evolving needs., • Act as a strategic liaison between field teams and cross-functional partners, ensuring clear communication, alignment, and seamless execution of training programs, • Drive consistency across departments by aligning messaging, processes, and expectations within all training materials Measurement & Impact • Track training participation, certification, and performance metrics., • Analyze data to evaluate effectiveness and recommend improvements., • Support the development of scalable tools, playbooks, and digital content SOP Creation & Operational Standardization • Develop, document, and maintain Standard Operating Procedures (SOPs) aligned with Joe & The Juice operational standards and brand guidelines, • Collaborate with Central Ops, Global HQ and Regional leadership to continuously refine SOPs based on field feedback and performance data, • Train and coach Managers, Shift Supervisors and Team Members on proper SOP execution, ensuring accountability and adherence in the field, • Support new market openings with structured training plans and on-the-ground execution Qualifications • 3-5 years of experience in Training, Learning & Development or a related field within QSR environments, • Proven people management experience, including leading, coaching, and developing teams (e.g., trainers, field leaders, or operational staff), • Strong background in designing and delivering scalable training programs across various roles and seniority levels, • Demonstrated ability to translate business strategy into practical training solutions that drive operational excellence, • Experience working in fast-paced, high-growth environments with evolving priorities and multi-stakeholder coordination, • Strong understanding of SOP development, operational standards, and training compliance frameworks, • Knowledge of food safety, hygiene standards, and regulatory compliance within food or hospitality environments, • Compensation Starting at $125,000 By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Senior Project Manager
    Senior Project Manager
    8 days ago
    $160000–$175000 yearly
    Full-time
    Manhattan, New York

    About Asphalt Green Asphalt Green is a nonprofit organization that transforms lives and builds community through sports, fitness, and play for all. Each year, Asphalt Green serves thousands of New Yorkers through sports, aquatics, fitness, camps, and community programs that promote health, personal growth, and lifelong participation in physical activity. Across three campuses and numerous community partnerships, Asphalt Green is committed to providing high-quality programs that are inclusive, accessible, and rooted in excellence. Asphalt Green believes that access to movement, sport, and wellness can change lives. Our work helps young people develop confidence, resilience, leadership skills, and healthy habits that extend far beyond the playing field. About the Role Asphalt Green is seeking a highly organized, strategic, and execution-focused Senior Project Manager to lead the project management structure for a major enterprise initiative connected to campus planning, renovation, expansion, operational transformation, and long-term organizational growth. Reporting to the Chief Operating Officer, this role will serve as the central coordination and accountability lead across multiple executive workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts. The Senior Project Manager will work directly with Executive Team leaders, internal departments, external consultants, and project partners to keep timelines, deliverables, risks, decisions, budget updates, and reporting clearly organized and moving forward. This role will also serve as a core member of the Construction and Delivery workstream, partnering with the COO and coordinating closely with the Owner’s Representative, architects, construction manager, engineers, consultants, vendors, and other project partners involved in planning and execution. The ideal candidate is an experienced project management professional who can lead through influence, manage complexity across multiple stakeholders, create order in fast-moving environments, and balance strategic thinking with detailed execution and follow-through. Portfolio Scope The Senior Project Manager provides strategic leadership and oversight for: • 7 enterprise strategic workstreams supporting Asphalt Green's largest organizational initiative in its history, • Cross-functional coordination across Executive Team leaders, department heads, consultants, architects, engineers, owners' representatives, government partners, and external vendors, • Multi-year capital planning and implementation supporting approximately $140 million in strategic campus investment and modernization initiatives, • Executive reporting, governance, and project management supporting the CEO, COO, Executive Team, Board Committees, and Board of Directors, • Coordination of concurrent projects, milestones, budgets, risks, dependencies, procurement activities, and stakeholder deliverables across the organization Why This Role Matters This role is critical to Asphalt Green’s ability to move a complex, multi-year strategic initiative from planning into disciplined execution. Major work involving campus planning, renovation, expansion, capital investment, construction delivery, operational transformation, fundraising, government relations, and long-term growth requires a leader who can connect strategy to action and keep people, priorities, decisions, timelines, and resources aligned. The Senior Project Manager will create the project structure that allows executive leaders, department heads, external partners, and project teams to move in the same direction. By leading workstream coordination, tracking risks, clarifying decisions, managing reporting, and maintaining consistent communication, this role strengthens Asphalt Green’s ability to execute high-priority work without losing momentum or visibility. The impact of this role will be felt across the organization. Strong leadership in this position will help Asphalt Green make better decisions, reduce confusion across teams, manage resources responsibly, and move long-term strategic priorities forward in a way that supports the organization’s mission, growth, and future community impact. What You’ll Do Executive Workstream Coordination and Accountability • Manage all project workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts., • Partner directly with Executive Team leads to establish timelines, milestones, deliverables, dependencies, decision points, and reporting expectations for each workstream., • Hold workstream leaders accountable for deadlines, action items, updates, reporting expectations, and follow-through., • Develop and maintain integrated project schedules and cross-functional implementation plans that align organizational priorities, sequencing, and dependencies., • Identify risks, conflicts, bottlenecks, resource gaps, and timeline impacts early, and escalate issues to leadership with clear context and recommended next steps., • Facilitate recurring project meetings, maintain agendas and notes, track decisions, and monitor follow-up actions., • Prepare biweekly executive reporting updates that summarize progress, risks, decisions needed, unresolved items, and upcoming milestones., • Support governance processes, Board reporting, committee coordination, and executive communication planning. Construction and Delivery Support • Serve as a core member of the Construction and Delivery workstream in partnership with the Chief Operating Officer., • Coordinate closely with the Owner’s Representative, architects, construction manager, engineers, specialty consultants, vendors, and other project partners throughout planning and execution., • Support the development and tracking of project schedules, phasing plans, budgeting milestones, procurement timelines, consultant deliverables, and key decision points., • Assist with coordination of construction logistics, operational planning, disruption mitigation strategies, and swing space planning to reduce impact on business operations., • Monitor project controls, including schedules, decision tracking, risk management systems, documentation, and reporting needs., • Organize and maintain project documentation, reporting structures, and communication workflows between internal and external stakeholders., • Partner with Operations and Facilities leadership to ensure construction and delivery plans reflect real campus needs, safety considerations, staff impact, member experience, and day-to-day operational realities. Project Management Systems Lead Administrator • Administer and maintain project management systems and workflows that support coordination across executive workstreams., • Develop dashboards, tracking tools, reporting structures, templates, and documentation systems that improve visibility into project progress and organizational alignment., • Lead the implementation, use, and optimization of project management platforms, including Microsoft Planner and related Microsoft Office tools., • Create standardized reporting formats, project templates, risk logs, decision trackers, meeting note formats, and communication protocols., • Maintain centralized project documentation so executive leaders, workstream owners, and project partners have access to accurate and current information., • Support executive leadership with presentation materials, implementation planning documents, meeting coordination, and special projects related to strategic initiatives., • Use project data, status updates, and risk tracking to help leadership understand progress, delays, decisions needed, and upcoming priorities. Communication, Reporting, and Documentation • Lead the preparation of clear project updates, summaries, dashboards, meeting notes, and decision logs., • Communicate project status, risks, and next steps in a clear and professional way., • Create and maintain shared project documentation, so information is accurate, current, and easy to find., • Help ensure leadership has the information needed to make timely decisions., • Support internal communication around major initiatives, so teams understand what is changing, why it matters, and how it affects their work. What Success Looks Like Success in this role means Asphalt Green’s major strategic initiative is led with structure, discipline, visibility, and accountability. A successful Senior Project Manager will: • Establish clear project plans, workstreams, timelines, ownership structures, reporting systems, and accountability practices., • Keep Executive Team leaders, internal departments, external consultants, and project partners aligned around priorities, decisions, risks, and next steps., • Drive project momentum by tracking deliverables, identifying barriers, escalating risks, and ensuring follow-through., • Prepare clear executive and Board-facing updates that help leadership understand progress, issues, decisions needed, and upcoming milestones., • Build trust with senior leaders, workstream owners, internal teams, consultants, vendors, and external project partners., • Keep complex, multi-year work organized without losing sight of details, deadlines, dependencies, budget updates, or strategic goals., • Track project budgets, expenses, invoices, change requests, and financial updates accurately in partnership with Finance, Operations, and project partners., • Strengthen Asphalt Green’s ability to execute high-priority initiatives through disciplined project leadership, cross-functional alignment, and consistent follow-through. Qualifications Required Qualifications You’ll need: • At least 7 years of experience managing complex projects, strategic initiatives, capital projects, construction-related projects, operations projects, or cross-functional organizational initiatives., • Experience building and managing project plans, timelines, milestone trackers, workback schedules, and status reports., • Strong ability to coordinate multiple stakeholders, priorities, deadlines, and workstreams at the same time., • Experience working with senior leaders, external partners, vendors, consultants, or cross-functional teams., • Strong written and verbal communication skills., • Strong organizational skills and attention to detail., • Ability to identify risks, solve problems, and escalate issues appropriately., • Ability to work independently while keeping stakeholders informed and aligned., • Proficiency with project management tools, Microsoft Office, Google Workspace, or similar systems., • Ability to work onsite as needed at Asphalt Green locations or project sites., • Experience supporting or managing project budgets, including tracking expenses, monitoring budget updates, reviewing invoices, and identifying budget risks or changes., • Project Management Professional (PMP) certification preferred, or equivalent education, certification, or professional experience. Preferred Qualifications It would be helpful if you also have: • Experience supporting capital projects, facilities projects, construction delivery, campus expansion, or real estate-related initiatives., • Experience in nonprofit, education, community center, sports, fitness, recreation, facilities, or campus-based environments., • Experience creating dashboards, executive updates, board materials, or project governance tools., • Experience working with consultants, architects, engineers, construction managers, or facilities vendors., • Experience supporting organizational change or operational transformation projects. Schedule and Work Environment This role is based primarily at Asphalt Green’s Upper East Side headquarters and may require work across Asphalt Green locations, project sites, and external partner locations as needed. This position is hybrid eligible; however, onsite presence will be required for project meetings, campus walkthroughs, stakeholder conversations, vendor or consultant coordination, and other business needs connected to major strategic initiatives. The work environment may include office settings, fitness and recreation facilities, active campus spaces, construction or facilities-related areas, and meetings with internal and external stakeholders.

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  • Human Resource Compliance Manager
    Human Resource Compliance Manager
    3 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation-$100,000 - $130,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Senior Legal Manager US (NY Based)
    Senior Legal Manager US (NY Based)
    5 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Head Legal Counsel / Senior Manager US Position Overview As Joe & the Juice continues its rapid expansion across the United States, we are seeking a senior legal leader to serve as the primary legal partner for the U.S. business. This role will provide strategic and practical legal guidance across a broad range of commercial, operational, employment, real estate, compliance, and corporate matters while helping build the legal infrastructure necessary to support long-term growth. The candidate will be reporting to the CLO, Group General Counsel based in Europe and on a day-to-day have a seat on the US leadership team, partnering closely with cross-functional stakeholders, this individual will play a critical role in balancing legal risk with business objectives, enabling growth, and strengthening governance across the U.S. organization. This position is based at our U.S. Headquarters in New York City and will serve as the lead legal resource supporting all U.S. operations and future expansion initiatives. This role represents an opportunity to build and shape the legal function for a rapidly growing U.S. business. The successful candidate will not only provide day-to-day legal counsel but will also help establish the governance, processes, and legal infrastructure necessary to support significant future expansion. The ideal candidate is equally comfortable sitting at the executive table helping shape business strategy as they are rolling up their sleeves to solve complex legal and operational challenges. Key Responsibilities Strategic Business Partnership • Serve as a trusted legal advisor to the U.S. Executive Leadership Team. Partner with senior leaders across Operations, People, Finance, Procurement, Development, Marketing, and Technology to support business objectives. Provide practical, commercially focused legal guidance that enables growth while appropriately managing risk. * Advise strategic initiatives, market expansion, organizational changes, and business transformation efforts. Commercial & Corporate Legal • Lead the drafting, review, negotiation, and execution of complex commercial agreements. Support vendor, supplier, procurement, technology, licensing, marketing, and service agreements. Advise stakeholders on contractual obligations, risk exposure, and negotiation strategy. Support corporate governance, entity management, board-related matters, and internal governance frameworks. Establish scalable contract management and legal review processes. Real Estate & Development • Serve as the legal partner for all U.S. real estate, development, and store growth activities. Lead and support the U.S. legal agenda, partnering closely with the business to align legal priorities with growth plans. Review and negotiate leases, amendments, renewals, landlord disputes, and occupancy-related matters. Partner closely with Development, Operations, and Retail leadership to support the store pipeline, new store openings, and market expansion. Provide legal guidance on real estate transactions, obligations, and risk mitigation strategies. * Support the continued scaling of the U.S. business by helping build the right legal processes, structure, and team support as the market grows. Employment, Labor & Regulatory Compliance • Advise leadership on employment-related legal matters and workplace risk. Partner closely with the People Team and external counsel on employee relations, investigations, claims, and litigation matters. Support policy development, handbook updates, compliance initiatives, and workplace governance. * Monitor and advise on evolving federal, state, and local employment regulations impacting the U.S. business. Risk Management, Compliance & Governance • Develop and strengthen legal, compliance, and governance frameworks across the U.S. organization. Identify emerging legal and business risks and implement proactive mitigation strategies. Create scalable legal processes, controls, and documentation standards to support future growth. Oversee relationships with external counsel and manage legal spend effectively. Support enterprise risk management initiatives and regulatory compliance efforts. Desired Candidate Profile • Juris Doctor (JD) from an accredited law school. Licensed attorney in good standing. 8–12+ years of legal experience. Combination of top law firm and in-house counsel experience strongly preferred. Experience supporting multi-unit retail, hospitality, restaurant, consumer, franchise, or other high-growth organizations preferred. Strong background in commercial contracting, corporate law, and business transactions. Experience supporting real estate, employment, compliance, and operational matters. Proven ability to influence and advise senior executives. Strategic thinker with a practical, solutions-oriented approach. * Comfortable operating independently in a fast-paced, entrepreneurial environment. Success Measures • Effective legal support across all U.S. operations and growth initiatives. Timely and strategic review of commercial agreements and business transactions. Reduced legal, regulatory, and compliance risk. Strong governance frameworks and scalable legal processes. Trusted partnership with executive leadership and cross-functional teams. Successful support of new market expansion and development initiatives. Establishment of a legal function capable of scaling alongside the continued growth of the U.S. business. Competitive Compensation starting at $185,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Executive Assistant & STEM Leadership Fellow
    Executive Assistant & STEM Leadership Fellow
    30 days ago
    $18–$25 hourly
    Part-time
    Bergen-Lafayette, Jersey City

    Right Hand to the CEO | Future Leader | Builder of Possibilities Part-Time | New York City / Jersey City Area There are jobs. There are careers. And then there are opportunities that change the trajectory of your life. This is one of them. This person will often be the first impression, the last follow-up, and sometimes the face of the organization when the CEO cannot be present. We are therefore seeking someone whose professionalism, judgment, and presence inspire trust and confidence. For more than eleven years, STEM Kids NYC (and its affiliate program, STEM Kids New Jersey) have opened doors for young people through transformative STEM experiences that spark curiosity, build confidence, and expand opportunity. We partner with schools, families, universities, nonprofits, and community organizations to ensure that children—particularly those who have historically been underrepresented in STEM—can envision themselves as engineers, innovators, designers, and problem-solvers. Behind every thriving organization is someone extraordinary. Someone who notices the details others miss. Someone who anticipates needs before they are spoken. Someone who can think three steps ahead. Someone who can draft an impeccable email, reorganize a chaotic calendar, coordinate an event, solve a problem, run an errand, reassure a family, prepare materials for a meeting, and still ask, “What else can I take off your plate?” If you are looking for a position where you simply clock in and clock out, this is not the role for you. If, however, you are energized by responsibility, inspired by purpose, and eager to become an indispensable partner in building something meaningful, keep reading. The Opportunity You will work directly alongside the Founder and CEO of an established STEM organization as a trusted thought partner, operational extension, and ambassador of the organization’s values. You will help transform ideas into action. You will protect the CEO’s time and energy so she can focus on the work only she can do: mentoring staff, building partnerships, expanding access to STEM education, supporting families, developing innovative programs, and raising resources to ensure that every child has the opportunity to thrive. This role requires intelligence, initiative, warmth, discretion, and excellence. It also offers something increasingly rare: A front-row seat to leadership. Who You Are • You are the person people rely on., • You remember what others forget., • You write beautifully., • Your grammar is impeccable., • You communicate with confidence and professionalism., • You think critically., • You solve problems instead of creating them., • You don’t wait to be told what to do., • You ask thoughtful questions., • You anticipate obstacles and arrive with solutions., • You understand that excellence lives in the details., • You are organized without being rigid., • You are polished without being pretentious., • You can move seamlessly between boardrooms, classrooms, conferences, and community events., • You understand that kindness and accountability can coexist., • You take ownership., • You follow through., • You do what you say you are going to do. What You’ll Do • Manage and prioritize the CEO’s calendar and scheduling needs., • Monitor and manage executive email correspondence., • Ghostwrite, edit, and proofread communications on behalf of the CEO., • Coordinate meetings with school leaders, donors, business owners, community partners, and staff., • Prepare agendas, meeting materials, and follow-up communications., • Track projects, commitments, deadlines, and next steps., • Maintain systems that keep the organization running efficiently., • Provide concise daily status updates on accomplishments and priorities., • Assist with event planning and execution., • Coordinate logistics and occasionally travel locally on behalf of the organization., • Run approved business-related errands and support operational needs using your personal vehicle (mileage reimbursement provided)., • Serve as a calm, thoughtful, and professional presence in moments of complexity. Growth Beyond the Job Description This is not simply an administrative position. It is an apprenticeship in leadership. For those who demonstrate excellence, this role may evolve into opportunities including: • Teaching Assistant, • STEM Instructor, • Program Coordinator, • Family and Community Engagement Coordinator, • Operations Lead, • Site Director, • Program Director Individuals interested in education may receive mentorship and training to facilitate introductory engineering, coding, robotics, and maker-centered learning experiences for children. By learning the organization from the ground up, you will gain an understanding of leadership, operations, entrepreneurship, communication, and education that few early-career professionals ever experience. Two Paths to Excellence Experienced Professionals You may be the ideal candidate if you possess: • A bachelor’s degree from an accredited college or university;, • At least five years of experience supporting senior executives, founders, or organizational leaders;, • A demonstrated history of discretion, professionalism, and exceptional execution. Emerging Leaders and University Students Outstanding university students are also encouraged to apply. You may be an excellent fit if you: • Are actively enrolled in an accredited college or university;, • Are able to balance coursework with consistent, dependable availability;, • Demonstrate exceptional maturity and professionalism;, • Possess strong business writing skills;, • Think critically and solve problems independently;, • Preferably major in engineering, computer science, mathematics, science, or another STEM-related discipline. No prior executive experience is required for exceptional students who demonstrate uncommon potential. Professional Presence Matters You will often work behind the scenes. However, there will be times when you represent the organization publicly. You may accompany the CEO to conferences, professional development sessions, meetings, partner sites, and events. Professionalism matters. We are not looking for designer labels. We are looking for judgment. Neatness. Pride in presentation. Appropriate attire. Thoughtful use of technology. Strong interpersonal skills. The ability to make others feel respected and valued. You understand that how you show up reflects respect for yourself, the CEO, the organization, and the communities we serve. Additional Requirements • Bachelor’s degree required for experienced candidates., • Current college enrollment required for university candidates., • Valid driver’s license in good standing., • Reliable access to a personal vehicle., • Ability to complete occasional local travel and errands., • Willingness to commit to a minimum of two years in the role., • Successful completion of employment verification and professional reference checks. Who Should Not Apply • This role is not for individuals seeking a title without responsibility., • It is not for those who require constant supervision., • It is not for those who miss deadlines, avoid accountability, or rely on excuses., • We are seeking people who rise to the occasion., • We are seeking people who care deeply about doing things well., • We are seeking people m who find joy in helping others succeed. Why This Role Matters Every meeting you coordinate, every email you send, every problem you solve, every detail you catch, and every burden you remove from the CEO’s shoulders creates more space for the work that changes lives. It creates more opportunities for children to discover engineering. More access to computer science education. More partnerships. More scholarships. More innovation. More hope. If reading this description excites you—if your heart beats a little faster because you recognize yourself in these words—we encourage you to apply. Because we are not simply hiring an assistant. We are investing in a future leader. And we are looking for someone extraordinary to grow alongside us.

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  • Resident Relations Specialist
    Resident Relations Specialist
    1 month ago
    $45000–$50000 yearly
    Full-time
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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