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  • Director of Operations Innovation
    Director of Operations Innovation
    5 days ago
    $130000–$180000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Operations Innovation, based out of New York City. This is a great opportunity for a highly experienced individual to work with the greater retail operations team at Van Leeuwen Ice Cream as the company embarks on its next stage of growth. The ideal candidate is someone who is passionate about operations, a strong and effective communicator, highly analytical, and can thrive in a fast-paced environment (and loves ice cream!). As an Operations Innovation Director, you are the voice and representative of our scoop shops at Headquarters and are responsible for driving flawless operations execution. You will be responsible for simplifying, streamlining, and enhancing store processes, systems, and technology, while ensuring that we continue to innovate and improve. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • OPERATIONS INNOVATION, • FOUNDATIONAL OPERATIONS, • CHANGE MANAGEMENT, • NEW STORE OPENINGS Job Requirements • 6+ years professional experience in an operations, strategy, or consulting role (preferably in the food/retail space, but not required), • You are an enthusiastic problem solver, who enjoys diving into operational complexities to evaluate business needs and test potential solutions, • You have a strong instinct and passion for operations and people, • You have an enthusiasm for thinking differently, tackling complex problems, and identifying new ways of doing things, • Strong ability to make a business case and influence decision making, leveraging data, analytics, presentations, etc., • Experience leveraging systems and data to drive business needs, • Ability to work evenings and weekends as required, • Ability to travel as required (up to 50% of time, depending on season), • Ability to work in the field as required, • Proficiency in MS Office and Google-suite tools, • Excellent communication and problem-solving skills, • Excellent organizational skills, • Ability to multitask, • Strong attention to detail, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $130,000 - $180,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $130,000---$180,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    9 days ago
    $3000–$4000 monthly
    Full-time
    Borough Park, Brooklyn

    Jewel Construction Company is seeking a detail-oriented and professional Customer Care Representative to support clients across our residential construction and restoration projects. This role is essential in ensuring a seamless experience for homeowners, property managers, and partners throughout every stage from initial inquiry to project completion. The ideal candidate is an excellent communicator who demonstrates patience, organization, and a strong client-first mindset. This is a fully remote position requiring accountability, responsiveness, and professionalism in all interactions. Key Responsibilities: • Manage inbound calls, emails, and client inquiries related to ongoing and prospective construction projects, • Provide accurate information regarding project timelines, services (including brownstone restoration and deck construction), and updates, • Assist clients with scheduling consultations, service requests, and project coordination support, • Maintain detailed records of client communications and project updates in internal systems, • Coordinate with project managers, design teams, and field staff to ensure client needs are met, • Escalate complex concerns or project-specific issues to the appropriate internal teams, • Uphold company standards for service quality, discretion, and professionalism in all communications Qualifications: • Strong written and verbal communication skills, • High school diploma or bachelor’s degree preferred, • Customer-focused mindset with professionalism and attention to detail, • Ability to manage multiple client interactions and priorities efficiently, • Comfortable using computers, CRM systems, and communication tools, • Previous customer service or client support experience preferred, • Experience in construction, real estate, or home services is a plus, but not required, • Ability to work independently and maintain productivity in a remote environment Benefits: • Competitive pay with performance-based incentives, • Remote work flexibility, • Paid training and opportunities for professional growth, • Collaborative and supportive team environment, • Paid time off and wellness-focused initiatives, • Opportunities for advancement within the company

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  • Fabricator
    Fabricator
    23 days ago
    $64663.77 yearly
    Full-time
    Manhattan, New York

    Fabrication Lab Technician The Fabrication Lab Technician supports the PrintFX/Fabrication Lab (FabLab) by delivering high-quality digital fabrication and print services to the FIT community. This role provides technical expertise in 2D and 3D production processes, including file preparation, equipment operation, and post-production. The technician also serves as a key resource for students and faculty by offering hands-on support, training, and consultation to ensure successful project outcomes. Essential Functions: Digital Fabrication & Production • Prepare, process, and output files for large-format printing, fabric printing, and digital fabrication equipment including 3D printers, laser cutters, and vinyl cutters., • Perform post-production tasks and ensure quality control of all fabrication outputs., • Provide specialized technical oversight of 3D printing workflows, including file preparation, printing, post-processing, and troubleshooting., • Support advanced fabrication processes such as 3D scanning and asset creation., • Maintain production workflows to ensure timely and accurate completion of student and faculty projects., • Customer & Technical Support, • Provide front-line and advanced technical support to students, faculty, and staff in both in-person and remote environments., • Assist users with file setup, equipment use, and fabrication processes, ensuring alignment with lab standards and requirements., • Manage front desk operations including job intake, logging, POS transactions, and general service coordination., • Deliver consultations, orientations, and training sessions to support effective use of fabrication technologies., • Ensure a high level of customer service and user satisfaction across all interactions., • Equipment Maintenance & Lab Operations, • Perform routine maintenance, calibration, and troubleshooting of fabrication equipment, hardware, and software., • Conduct quality checks on completed jobs and maintain safe, efficient lab operations., • Assist with procurement by researching materials, supplies, software, and equipment., • Maintain a clean, organized, and safe lab environment in accordance with operational standards., • Training, Collaboration & Documentation, • Collaborate with faculty to support course-related fabrication needs and ensure equipment readiness for assignments., • Develop and deliver instructional materials and workshops (both synchronous and asynchronous)., • Train and support student employees, lab monitors, and peers on equipment usage and customer service practices., • Document procedures, workflows, and best practices to support lab operations., • Administrative & Operational Support, • Perform basic administrative duties including data entry, recordkeeping, and responding to inquiries., • Adhere to institutional policies, procedures, and safety standards., • Support additional projects, outreach, and operational needs as assigned., • The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: • Associate's degree in Industrial Design, Digital Fabrication, or a related field and 4+ years of relevant experience; or, • Bachelor's degree in a related field and 2+ years of relevant industry experience., • Experience working with digital fabrication technologies (e.g., 3D printing, laser cutting, large-format printing)., • Working knowledge of file preparation and design software used in digital production., • Preferred Qualifications:, • Bachelor's degree in a related field preferred., • 3-5 years of advanced technical experience in digital fabrication or production environments., • Experience supporting academic, lab, or maker-space environments., • Knowledge, Skills, & Abilities:, • Knowledge of digital fabrication processes, design principles, and production workflows., • Proficiency with computer systems, software applications, and fabrication equipment., • Strong troubleshooting, problem-solving, and quality control skills., • Ability to train and instruct users with varying levels of technical expertise., • Excellent communication, collaboration, and customer service skills., • Ability to manage multiple priorities in a fast-paced, service-oriented environment., • Strong attention to detail and commitment to safety and operational standards.

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  • Mortgage Loan Originator *NEW BROOKLYN LOCATION*
    Mortgage Loan Originator *NEW BROOKLYN LOCATION*
    1 month ago
    Full-time
    Brooklyn, New York

    MortgageDepot (NMLS #1133788) a multistate mortgage broker, is seeking an experienced Mortgage Loan Originator to join our expanding team. MortgageDepot takes a strategic digital approach to the traditional mortgage industry, which has landed us in Inc’s 5,000 fastest growing companies. We are among the Top 22,000 sites visited daily in the US, and Top 115,500 worldwide according to Alexa Traffic Rank. We run a powerful lead generation platform and are seeking a talented and motivated individual to take advantage of this client sourcing opportunity as we expand our branch operations to other states. We have an immediate opening for an experienced Mortgage Loan Originator in our Queens location. The ideal candidate will have an active NMLS license and at least 1-2 years of experience as a mortgage loan officer or in a similar role. Job Description The primary role of the Mortgage Loan Originator is to leverage MortgageDepot’s offerings to attract customers, originate mortgages, manage loan pipeline, and network and build relationships with realtors, attorneys, financial professionals, past customers, and other nontraditional sources while providing excellent customer service. He or she will also be expected to supervise and provide guidance to less-experienced staff members. Additional responsibilities include but are not limited to: Leverage MortgageDepot digital platform and social media tools to engage with prospective leads. Build and maintain an active book of business through MortgageDepot provided leads as well as self-sourcing methods. Inform prospective and existing customers of the vast array of choices available through MortgageDepot lending partners, including all loan products and procedures, prevailing rates, policies, and underwriting requirements Gather and analyzing applicant’s financial data; including financial statements, tax returns and credit to determine feasibility of qualifying for a loan and match customers’ needs with an appropriate loan program. Compile loan disclosures and facilitate negotiations with borrowers to establish standards on items such as itemization of fees, loan repayment options and other credit terms. Interface between loan processors, underwriters, lenders and realtors on behalf of the applicant as needed to ensure a successful loan transaction. Remain up-to-date with changing rules, regulations and guidelines from FNMA, FHLMC, FHA, and VA in addition to other investors and agencies. Supervise and provide guidance to Jr. Mortgage Loan Originators as they transition in to licensed MLOs. Research and stay up to date on market rates and trends to better consult clients. Attend in-person and / or virtual meetings with potential clients or real estate brokers. Qualifications / Requirements Active NMLS state license Minimum 1-2 years of previous experience as a mortgage loan officer or in a similar role High school diploma or equivalent required; Bachelor’s degree is desired Knowledge of guidelines for loan programs and various types of loans such as FHA, FHMLC, FNMA, VA and commercial loans, etc. Working knowledge of mortgage loan computer software (e.g. Calyx Point) Experience in self-sourcing and servicing business leads Excellent customer service, sales, and written and verbal communication skills Proficient Microsoft Office skills required Must be open to participate in Marketing initiatives and office meetings. Bilingual is a plus, but not mandatory Ability to multitask and prioritize projects with multiple deadlines Ability to work independently with minimal supervision Additionally, we offer Immediate compensation Accredited fast-track MLO training program Low competitive rates and fees to your clients Over 60 wholesale lenders to choose from A suite of commercial property lending programs Automated pricing engine 24 to 48-hour loan approvals Referral base prospecting assistance Strategic co-branding partnership with realtors Access to digital lead generation system Access to full-service, in-house marketing, events and social media team Job Type: Full-time Pay: $30,000.00 - $900,000.00 per year Benefits: Flexible schedule Work Location: In person

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  • Specification Sales Associate
    Specification Sales Associate
    1 month ago
    Full-time
    Manhattan, New York

    Chelsea Lighting is seeking a highly qualified and dedicated Specification Sales Associate to drive the specification of our lighting products with architects, lighting designers, building engineers and interior designers. You will play a key role in positioning our brand as the preferred choice for innovative, energy-efficient, and design-forward lighting solutions. Additionally, you will act as the primary point of contact for value engineering, leveraging our product portfolio to deliver cost-effective solutions while maintaining design intent and compliance with project specifications. Qualifications: Proven track record in lighting, electrical, or building services specification sales or similar Strong knowledge of lighting design principles, controls, energy efficiency, and compliance standards Excellent communication, presentation, and interpersonal skills Ability to explain technical lighting solutions in clear, customer-focused terms Self-motivated with strong organizational and project management abilities Proficiency with CRM systems and project tracking tools (i.e. wired contact) Job Responsibilities: Build and maintain strong relationships with architects, lighting designers, building engineers and interior designers to ensure Chelsea is specified on projects. Serve as the lighting designer for internal projects, with responsibilities including, but not limited to, the following: Create lighting layouts and fixture schedules Provide cost-effective solutions that achieve the required aesthetics and lighting performance for the project. Deliver engaging presentations on Chelsea’s value propositions to include but not limited to “the Chelsea way”, lighting design consultations, product demonstrations, and value engineering opportunities. Provide technical expertise on lighting controls, energy efficiency, sustainability, and regulatory compliance (i.e. WELL, LEED, Part L). Track and manage projects from concept design through bid award. Assist Chelsea’s project management team in offering alternative options. Collaborate closely with internal sales, marketing, preconstruction and project management to develop winning strategies. Attend industry events and trade shows to build brand awareness and expand your professional network. Monitor competitor activity and market trends to identify opportunities for growth. Prepare and deliver accurate reporting on specifications, pipelines, and sales forecasts (i.e. must win list). Consistently achieve or exceed sales targets through specification-led business development. Established in 1994, Chelsea is a premier lighting and lighting technologies project management specialist serving several cities throughout the USA. Our mission is to provide technical, procurement, and logistical services focusing on innovative solutions and proactive customer service to ensure our clients’ success. Chelsea Lighting NYC Holdings is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

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  • Project Manager
    Project Manager
    2 months ago
    $35000–$42000 yearly
    Full-time
    Manhattan, New York

    Sign offs and Violations Project Manager (DOB Expediter) Job Responsibilities: • Review, and organize documentation to obtain sign offs – Letter of Completions for BIS Alteration Type 2 and Type 3 applications and DOB NOW Build Alteration Applications with NYC Department of Buildings., • Track, coordinate and manage multiple active sign off projects and review for approvals and disapprovals for sign offs and Plan Exam appointments., • Close out open items, file reinstatement, PAA - Post Approval Amendments and all steps involved to obtain Letter of Completions., • Schedule and prepare for Plan Examiner Appointments with DOB, • Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements., • Complete Certificate of Corrections forms accurately, prepare and attend ECB Hearings and dismiss violations issued by DOB, FDNY, HPD and other city agencies., • Track, coordinate and manage multiple ECB Hearings and active dismissal of violations projects with various city agencies., • Conduct DOB Research and coordinate with field project manager to obtain approved drawings from DOB and other city agencies, • Provide clients with weekly reports and status updates of each filing through Excel spreadsheet., • Create, communicate and execute filing/approval strategies with clients and co-workers., • Maintain a professional demeanor when interacting with design professionals and Department of Buildings personnel Experience Requirements • Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative., • At least 2 years of sign offs experience for Alt 2 and Alt 3 applications as Project Manager, • At least 2 years of experience for attending ECB Hearings and dismissal of violations, • Knowledge of reading and interpreting architectural and engineering drawings., • Knowledge of BIS, DOB NOW Build, and other DOB systems and enforce and use Department of Buildings filing system and procedures., • Strong technical, interpersonal, written, and oral communication skills, • Associate or bachelor’s degree (Preferred), • Two to four years of expediting experience, • Ability to prioritize and utilize time management., • Exceptional customer service disposition, • Excellent computer skills, including a high degree of proficiency in Excel and Outlook Job Type: Full-time Pay: $35,000 to $42,000 per year

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