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  • Team Member
    Team Member
    2 days ago
    $16.5–$18.5 hourly
    Part-time
    Oceanside

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

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  • Employee Relations Partner
    Employee Relations Partner
    5 days ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Team Member
    Team Member
    2 days ago
    $16.5–$18.5 hourly
    Part-time
    Uniondale

    • We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

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  • Director of Outlets
    Director of Outlets
    6 days ago
    $160000–$175000 yearly
    Full-time
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Clinical Lead
    Clinical Lead
    9 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    Program Overview: The Support and Connection Center provides 24/7 short stay, engagement, stabilization, and treatment services for adults with mental health and/or substance use issues referred directly by NYPD as an alternative to the traditional police responses of arrest, summons, or transport to an emergency room. Guests are referred to the Center when their infractions are non-violent and/or low-level offenses such as loitering, trespass, public inebriation, and disorderly conduct. The goal of the Center is to help guests begin to identify and modify the behaviors that result in repeated police contact. An OASAS licensed outpatient clinic, located on site, provides services to guests who are eligible. The maximum length of stay is 5 days. Overall Responsibilities: Under the general direction of the Assistant Program Director, the Clinical Team Lead conducts rapid assessments, engages guests in wellness, discharge, and aftercare planning, and facilitates linkages to community-based services and residential settings. The team lead also oversees a team of CASAC's and Peers and is responsible for the delegation of tasks to the team. Essential Duties and Responsibilities: The essential duties of the Clinical Team Lead include but are not limited to the following activities: · Provides direct care to guests through conducting rapid assessments to identify the full range of service needs and safety planning · As the primary counselor for a designated caseload - collaborates with the full on-site team to ensure coordination of care, individual counseling, treatment planning through targeted case management, and discharge planning · Promotes dignity-based care to reduce the negative effects of drug use for individuals at various stages of recovery · Models best practice, person centered, trauma-informed, recovery-oriented engagement skills for team · Counsel’s guests through individualized and group therapy sessions on issues such as wellness self-management, and community integration skills · Excellent verbal communication skills including an ability to have open and affirming conversations about health, sex and substance use risk. · Identifies and makes referrals for community-based treatment and support services. · Participates and facilitates daily team meetings · Inputs guest information and updates into the facility’s case management software system, ensuring all data is accurate and entered in a timely fashion · Promotes the professional development of supervisees through supervision, professional coaching, and training · Anticipates the needs of the clinical team they lead and executes Qualifications: LMSW, LCSW, LMHC, LP or master’s level counselor with CASAC (All MSW, MHC, PC candidates must obtain NYS license within 6 months from date of hire) · A minimum of four (4) years of experience working with homeless and criminal justice involved individuals with either a diagnosis of mental illness or a substance use disorder, including experience in emergency or crisis services · Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds · The ability to work well in a highly pressured environment set and meets deadlines and delegate as appropriate · Strong communication and problem-solving skills, and ability to work effectively with multiple stakeholders to understand and incorporate diverse points of view, styles, and approaches · An ability to lead, collaborate, and interface with guests as well as all levels of staff · Proficiency in case management software, electronic health records, and Microsoft Office Suite · A minimum of excellent oral, writing, and listening skills All newly hired Project Renewal staff must provide verification of being full

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  • Assistant Manager
    Assistant Manager
    26 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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