557 Best provider Jobs in Miami, FL (February 2025)

$2000 monthly

**Overview** In this role, you will use your experience in TikTok Shop, Marketing or E-commerce to ensure that students within Jacob's community are effectively supported to ensure their success. You will play a crucial part in maintaining our high standards of service and satisfaction, contributing to the overall success of our operations. This role is not for everyone, you will be required to support our students 7 days a week, however this is fully remote and you have the luxury of working from anywhere. DO NOT APPLY: If you have not made at least $5K through TikTok Shop, Marketing or E-commerce, this is ESSENTIAL. **Responsibilities** - Assist consistently throughout with customers inquiries and provide exceptional service. - Organise our student data in the back-end to ensure effective service delivery. - Communicate effectively with team members to ensure smooth operations. ESSENTIAL Skills - Excellent communication skills to interact with student and team members. - Ability to work efficiently in a fast-paced environment while maintaining accuracy. - Made at least $5K through TikTok Shop, Marketing or E-commerce Note: you must have your own computer and reliable internet service for this role. Join us as a Fulfilment Associate and contribute to delivering an outstanding experience for our students!

We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time. Responsibilities Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service etiquette in all interactions. Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions. Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals. Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Collaborate with team members and other departments to ensure consistent and effective customer support. Requirements and Qualifications High school diploma or equivalent; college degree preferred. Excellent written communication skills with a strong command of grammar and spelling. Previous customer service or chat support experience is a plus but not required. Strong problem-solving skills and the ability to think quickly and logically. Proficiency in using computers and familiarity with chat and messaging platforms. Ability to multitask effectively and handle multiple chat conversations simultaneously. Empathy, patience, and a customer-focused attitude. Willingness to work flexible hours, including evenings, weekends, and holidays if required. Team player with strong interpersonal skills. Ability to adapt to changing processes and technologies.

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