Head of Clinical Quality and Outcomes
2 months ago
Denver
Job Description Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we're bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are seeking a Head of Clinical Quality & Outcomes to serve as the senior-most clinical authority across our ABA services in New Mexico and Colorado. This executive role will define and lead the vision for clinical excellence, driving high-quality, data-driven care delivery that is operationally sound, payer-aligned, and scalable through Frontera's proprietary technology. Reporting directly to the CEO, this role will hold end-to-end accountability for clinical quality, performance outcomes, and clinical innovation. They will work cross-functionally with operations, product, services, and technology leadership to translate strategy into impact, overseeing multi-site teams, managing change at scale, and shaping the future of value-based care in behavioral health. The ideal candidate is a seasoned clinical executive (BCBA-D, BCBA, or licensed clinical psychologist) with deep ABA expertise, strong operational instincts, and a proven ability to lead through growth, transformation, and complexity. Key Responsibilities Clinical Quality & Model Leadership • Lead the vision and evolution of Frontera's ABA clinical model across regions, embedding best practices, ethical care standards, and payer-informed protocols., • Establish and manage a multi-state framework for clinical fidelity, documentation, supervision, and care delivery standards., • Develop and implement a comprehensive clinical performance framework using data-driven KPIs across:, • Client goal attainment & progress metrics, • Caregiver satisfaction & NPS, • Treatment fidelity & clinical competencies, • Supervision, compliance & staff productivity, • Appointment adherence, cancellations, and service utilization, • Act as the clinical executive partner to Product and Engineering, co-designing tools that:, • Enhance precision in care planning and decision-making, • Support real-time oversight of care fidelity, risk, and productivity, • Reduce clinician burden and streamline workflow, • Amplify supervisory impact and training effectiveness, • Build and lead a regional clinical leadership structure accountable for quality, supervision, and team performance across New Mexico and Colorado., • Serve as a key executive sponsor for talent development and workforce sustainability across ABA roles., • Collaborate with the VP of Clinical Operations, regional directors, and executive leadership to ensure alignment across clinical strategy, operations, and market growth., • Provide executive input into caseload management, market expansion, payer relations, and compliance strategy., • BCBA-D, BCBA, or licensed clinical psychologist with deep specialization in ABA., • 10+ years of progressive clinical leadership, including 5+ years at the executive or VP level, • Proven track record of driving clinical performance, outcomes, and care model innovation at scale., • Strong executive communication, change management, and strategic planning skills. Preferred • Experience in tech-enabled or value-based care delivery models., • Background in startup or high-growth healthcare environments., • Familiarity with rural, Medicaid, or underserved markets, • Executive presence and the ability to lead high-stakes decisions with clarity and empathy. At Frontera Health, we are redefining the future of pediatric behavioral care. By merging AI-powered tools with compassionate, community-based services, we expand access and elevate quality for underserved families across the U.S. As Head of Clinical Quality & Outcomes, you will help architect the systems, culture, and clinical performance of a company with national ambitions and deep local impact Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: • Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law., • Fostering a culture of inclusion and belonging where everyone feels valued and respected., • Providing reasonable accommodations to employees with disabilities., • Recruiting and hiring a diverse workforce that reflects the communities we serve., • Creating and maintaining an inclusive work environment that is free from discrimination and harassment.