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Job Description Join Our Team at West Coast Dental! Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care. Why Work With Us? • Competitive Compensation: Enjoy a top-tier base salary plus performance bonuses., • Diverse Patient Base: Serve a wide range of dental patients with various payor types., • Comprehensive Dental Services: General, specialty, and orthodontic care in all offices., • Commitment to Quality: Be part of an established dental organization focused on quality and patient experience., • Professional Growth: Access opportunities for training, development, and mentorship in the dental field., • Supportive Teams: Work with excellent clinical and administrative dental teams in every office., • Collaborative Environment: Engage in a team approach to providing exceptional dental patient experiences., • Leadership Skills: Ability to lead and manage dental teams effectively., • Analytical Abilities: Strong skills in analyzing operational, performance, and financial metrics in a dental setting., • Passion for Helping: A genuine desire to assist patients and staff., • Personable Nature: Outgoing, cheerful, and approachable demeanor., • Communication Skills: Excellent verbal and written communication abilities., • Team Player: Commitment to being part of a high-quality dental team focused on patient satisfaction., • Computer Proficiency: Strong computer skills., • Motivation: Desire for career advancement in the dental field., • Professionalism: Interest in being part of a professional dental team., • Analytical and People Skills: Strong analytical abilities and interpersonal skills., • Leadership: Ability to lead and manage dental teams., • Collaborative Spirit: Personable and cheerful demeanor., • Communication: Strong interpersonal, oral, and written communication skills., • Judgment: Ability to make sound decisions., • Independence: Ability to work independently and manage multiple projects., • Education: Bachelor’s Degree required., • Team Management: Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance., • Collaboration: Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow., • Scheduling: Manage staff, patient, and doctor schedules., • Hiring and Training: Interview, hire, and train dental staff., • Compliance: Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies., • Modern Offices: Beautiful, state-of-the-art dental facilities with modern systems and equipment., • Back-office Support: Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks., • Quality Supplies: Reliable, high-quality dental supplies from reputable companies., • Compliance: Regulatory and facility compliance., • Experienced Candidates: Join our family and culture, and grow operationally to reach your full potential in the dental industry. For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners. Benefits • Paid Time Off, • Sick Pay, • Holiday Pay, • Medical Coverage, • Supplemental Vision Coverage, • Comprehensive Dental Benefits for Employees and Dependents, • Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident), • 401k Plan Participation

Job Description Patient Ambassador (Dental Treatment Coordinator) – Fantastic Career Opportunities * High-end compensation in the industry—base plus bonuses for strong performance * Large, diverse patient base of all payor types * Provide general, specialty and orthodontic services in all offices. * Established organization committed to quality and patient experience. * Growth through training, professional development, and mentorship * Great clinical and administrative teams in every office * A team approach to providing patients with a great experience. * Geographic diversity throughout Southern California * Digital state-of-the art practice management system, instruments, and equipment What We Are Looking For In A Patient Ambassador * An individual passionate about helping others. * An outgoing, personable individual with a cheerful attitude and demeanor * An intelligent, sensible, and instinctive individual with excellent communication skills * An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience. * An individual with good analytical skills * An individual who wants to learn, grow, and advance in their career. * An individual willing to work full-time. Your Qualifications * Computer skills * Motivated individual interested in advancement. * Collaborative, personable individual with an excellent and cheerful demeanor * Good inter-personal, oral, and written communication skills * Ability to apply sound judgment in making decisions. * Ability to lead and manage teams. * Bachelor’s Degree preferred. Responsibilities Include * Great interaction with patients to promote trust and the optimal patient experience. * Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment * Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits. * Reviewing case treatment considerations and presenting financial options to patients for their diagnosed treatment * Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment * Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience. * Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience. Support We Provide To Our Offices * Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies. * Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks * Excellent, high-caliber instruments * Reliable, quality supplies from the most reputable, dependable companies * Regulatory and facility compliance * Steady flow of patients of all payor types Experienced and New Candidates Welcome If you’re experienced, we’ll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential. If you’re new, we’ll work with you, train you, and coach you with guidance and leadership from highly experienced, capable and excellent Patient Ambassadors, Office Managers, and our Training Department leadership. You’ll also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential. Who And Where We Are For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient. West Coast Dental, including its affiliate Magicland Children’s Dental, represents a dynamic fast-growing group of over 45 dental offices—in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego—that offer the full range of general and specialty care, including orthodontics, to patients of all kinds—private, PPO, Medi-Cal, and HMO. We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners. Benefits We Offer * Paid Time Off * Sick Pay * Holiday Pay * Medical coverage * Supplemental vision coverage * Comprehensive dental benefit for employees and dependents. * Voluntary supplemental insurance for life, disability, critical illness, and accident * 401k plan participation

Francis Medical Center is a Comprehensive Stroke Center, STEMI Receiving Center, ED Approved for Pediatrics, Geriatric ED, Level III Neonatal ICU, and Level II Trauma Center. Francis Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexi