Account Manager support - Bilingual (English/Korean)
2 days ago
Ridgefield Park
Job DescriptionCompany Description For More Open Positions Visit us at: Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k), • Paid Sick hoursJob Description, • Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal., • Create and manage quotations for new and renewal contract., • Draft contracts in alignment with legal and corporate compliance standards., • Prepare documents for server and disk upgrades, decommissions, and intra company contracts., • Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution., • Prepare and deliver both regular and ad hoc reports tailored to client needs., • Manage the full contract lifecycle, including initiation, execution, and tracking and renewal., • Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform., • Register and maintain customer-side contract and quote information on internal platforms. Education/Experience: • Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools, • Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), • Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving Additional Information All your information will be kept confidential according to EEO guidelines. * NO C2C *