Health Services Manager
20 days ago
Sacramento
Job Description Job Title: Health Services Manager The Health Services Manager plans, organizes, develops, directs, and assists in providing a full range of vocational nursing care to patients while evaluating the nursing service operation to deliver the highest degree of quality resident care, ensuring adherence to applicable Federal, State, and local standards and regulatory requirements. Expected to oversee, provide, and document all billable services. This role involves evaluating nursing service operations to deliver the highest quality resident care. Duties and Responsibilities: • Monitor and adjust licensed nursing staffing levels, care coordination and delivery, supply inventories, labor cost, supply cost, and quality of care goals., • Participates in the yearly business and budget planning for the Nursing department., • Assures appropriateness of resident admission to the facility by reviewing pre-admission medical evaluations, collecting resident personal data, evaluating resident functional levels, and assessing resident needs for assistance with activities of daily living., • Assists physicians and staff with planning for the individual resident’s nursing care and completes resident assessment forms. Works with providers such as pharmacy, hospice, home health agencies, and rehab to ensure resident care is coordinated., • Assures resident rights are protected and the privacy of resident health care information is protected., • Meets with prospective and current residents and their families to discuss issues related to resident care, solve problems, and promote positive customer relations. Assures problems and complaints are managed in a timely and appropriate manner., • Responsible for leading Health Maintenance meeting. The purpose of this meeting is to provide for a regular review of resident individual service plans, note changes in residents’ condition, and coordinate changes in care plans with service providers such as physicians, pharmacy, and rehab providers to meet resident requirements., • Monitors Key Business Objective indicators and participates in regular reviews to identify improvement opportunities and level of compliance with Federal and State rules and regulations and community policies. Develops plans and actions to conduct improvements., • Attends and participates in workshops, seminars, and other programs to keep abreast of changes in the healthcare field. Shares and communicates new knowledge., • Reviews effectiveness of resident service plan care notes, medication administration records, treatment administration records and other required records keeping. Directs changes as needed., • Represents the community and nursing service in professional and community activities and maintains positive relationship with referral sources and service providers., • Interviews, makes hiring recommendations, trains, orients, supervises, evaluates performance, and disciplines licensed nursing personnel. Sets departmental priorities and makes job assignments. Keeps employees informed of changes that affect them., • Attend training courses and participate in other professional development activities to meet community requirements and maintain professional certification., • Participate in orienting and instructing other nursing and paraprofessional personnel. RCFE HELATH SERVICES MANAGER 07012024 2 • Oversees quality assurance program to ensure the safety and health of the residents and to improve care and services at the community., • Report any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Personnel Policies., • Reassure and calm agitated patients in an informative and sensitive manner., • Screen patients for risk factors., • Recommend treatment for common ailments, using standard protocol manuals and with registered nurse or physician review., • May perform duties normally assigned to unlicensed personnel., • Maintain accurate records and prepares reports., • Plan and present educational materials., • Covers LVN/LPT shifts as needed., • Oversee Clinical services billing required., • Weekend work may be required., • Performs other duties as assigned. Knowledge and Skills • Management: Strong time management and organizational skills. Comply with clinical procedures and policies. Ability to calculate figures related to budgetary items, staffing needs, medication dosages, and amounts such as percentages and area. Must have excellent computer skills, including -Word, Excel, Outlook, Power Point, and Property Management Systems., • Clinical Competence: Proficient in administering medications, taking vital signs, and maintaining accurate medical records., • Patient Care Skills: Experienced in providing direct patient care, ensuring comfort, and addressing patients' emotional and physical needs., • Communication: Must have excellent verbal skills and communication abilities. Strong ability to interact effectively with patients, families, and healthcare teams, conveying information clearly and empathetically., • Adaptability: Capable of handling various clinical tasks and adjusting to the dynamic needs of the healthcare environment, including safety and infection control practices., • Regulatory Knowledge: Thorough understanding of healthcare regulations, safety standards, and compliance with California's vocational nursing licensure requirements. Knowledge of Federal and State regulations, as well as OBRA laws., • Teamwork: Ability to work effectively within a team-based environment. Qualifications: • Must be able to clearly and proficiently communicate with people of all ages, while maintaining an energetic and positive attitude., • Must be able to read and write English and follow verbal and written instructions., • Minimum of 2 years in similar position., • Ability to work flexible hours including weekends and evenings., • Ability to read, analyze, and interrupt human service periodicals, professional journals, technical procedures, and governmental regulations., • Ability to write reports, business correspondence, procedure manuals., • Ability to effectively present information and respond to questions from managers, clients, customers, and the public., • Must be able to plan and present educational materials, teach and counsel others on health issues., • Bachelor’s degree preferred., • Possession of a California Vocational Nurse license.