95 Best remote assistant Jobs in Miami, FL (August 2025)

Superior Roustabout Co, is seeking a dedicated and friendly Customer Service Assistant to join our dynamic remote team. As a core part of our customer success department, you'll play an essential role in ensuring a positive experience for our clients across all channels. We're looking for someone with excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries efficiently and professionally. Customer Service Representative Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all times., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Acknowledging and resolving customer complaints., • Knowing our products inside and out so that you can answer questions., • Processing orders, forms, applications, and requests., • Keeping records of customer interactions, transactions, comments, and complaints., • Communicating and coordinating with colleagues as necessary., • Providing feedback on the efficiency of the customer service process., • Managing a team of junior customer service representatives., • Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: • High school diploma, general education degree, or equivalent., • Ability to stay calm when customers are stressed or upset., • Comfortable using computers., • Experience working with customer support.

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