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Job DescriptionAbout Us: We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we're excited about: • $500 million in spending power used by our members, • Increasing members' credit by 32 points (on average) within the first 3 months, • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus., • Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. This is the 🚀 Super Day Hiring Event 🚀 specific job posting.What is Super Day? It's a first-of-its-kind, accelerated hiring event that will give recent graduates the unique opportunity to land this role in just one day! We will host it September 30th at Perpay HQ in Philadelphia. Selected candidates will tour the office, meet the team, and experience a fast-tracked interview process. Attendance is invite-only and applicants must complete a pre-work video challenge to be considered. Launch your career by applying below! About the Role: We're seeking highly motivated recent graduates who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Specialist, you'll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency. This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. You'll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, we'll empower you to discover your path and challenge you to elevate your contributions. Our greatest strength is our people and we'd love for you to be one of them! What You'll Do: Initially • Deliver exceptional customer service across multiple channels (chat, email, phone), guiding users through their shopping and credit-building journey, • Drive resolution of high-impact problems across operational verticals: Core, Marketplace, Card, and Risk, • Collect and analyze customer service data to develop and implement performance improvement strategies, • Collaborate with overseas BPO (Business Process Outsourcing) partner to provide actionable feedback on customer service interactions, ensuring continuous improvement in agent efficiency, accuracy, and overall service quality, • Maintain and update internal training materials, including SOPs and operational documentation, • Rotate through internal teams including Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, and People, • Work cross-functionally by proposing solutions to optimize operational efficiency and drive business outcomes, • Measure and communicate user friction points to the Product team and propose UX solutions, • Collaborate with Merchandising to support seamless execution of orders, pricing, shipments, and vendor coordination, • Leverage customer service expertise to manage BPO operations, setting clear performance standards to shape agent output while ensuring alignment of business goals, • Lead training for new and existing team members, • Design your career trajectory by diving into experiences that will help you draw your own map – unlocking your professional potential and aligning your passions with meaningful work Real Stories, Real Growth This role is just the beginning – a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges. "I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpay's Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals." -Luke, Compliance Analyst "I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. It's been an incredible journey of growth, ownership, and learning." -Steph, Business Operations Specialist Things We Value: • Curiosity - You don't just ask questions, you chase them., • Passion - You're excited by the idea of helping others build financial freedom., • Drive - You act with intention and take initiative., • Relentlessness - Setbacks don't faze you. You try, learn, and try again., • Strong Communication - You speak up, listen well, and aren't afraid to say "I don't get it.", • Grit - You show up, dig in, and get things across the finish line., • Adaptability - You can handle pivots in responsibilities and are able to adjust as needed. What You'll Bring: • A BA/BS degree, completed in 2024 or 2025, • GPA of 3.0 or higher What We'll Bring: • Competitive salary + company equity, • 401k with company match, • Medical / Dental / Vision insurance, • Flexible Spending Account (FSA), • Team member discounts, • Relocation assistance, • Pre-tax commuter benefit, • Student loan repayment match, • Gym subsidy with City Fitness, • Cell phone plan, • Paid parental leave, • Unlimited PTO Additional Perks: • Opportunity to gain experience at one of the fastest-growing financial startups in the country, • Work on both e-commerce & fintech customer-facing products, • Collaborate cross-functionally with product, design, marketing, operations, data teams, and more This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job Description Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary • Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time, • Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication, • Handling renewals, service requests, claims, billing and new policies, • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures, • Review all applications, policies, endorsements and audits for accuracy, • Complete loss/claim analysis and summaries, • Coordinate expiration list with department manager to obtain renewal business information Qualifications • Bachelor’s degree or equivalent work experience, preferred, • 3-7 years minimum Personal Lines Account Management experience required, • Property & Casualty License required, • Valid driver’s license and insurance, required, • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point), • Applied/Epic or similar agency management software experience, preferred., • Able to work independently and enjoy a high degree of interaction with team members., • Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines., • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance., • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information., • Ability to maintain a professional demeanor and positive attitude Compensation This is a remote position with a competitive benefits package. The base salary ranges from $50,000 to $60,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: . Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR RFeX6TZ7fE

Job DescriptionAbout Us: We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we're excited about: • $500 million in spending power used by our members, • Increasing members' credit by 32 points (on average) within the first 3 months, • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus., • Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. About the Role: As an Intern at Perpay, we want you to grown with us. Your primary responsibilities are going to be collaborating with your team to ship features, learning how to approach your work with a product mindset, and demonstrating the grit that will get you through challenging projects. We understand the value of mentorship and offer students an opportunity to gain real work experience before graduation. In the 10-12 weeks we'll be together, you'll be like any other member of the engineering team working on features within our existing product roadmap. You'll be contributing to our codebase, test & release features into production, partner with our other teams like product, design, data science & analytics, operations, and other stakeholders to ship new features and products. All while developing the skills to succeed in a fast-paced tech start-up environment and experiencing and contributing to our unique culture. Our tech stack: Javascript, React, Redux, Python, Django, Flask, Kubernetes, AWS, Docker and more Our greatest strength is our people and we'd love for you to be one of them! What You'll Bring: • Currently enrolled in or will receive a Bachelor's or higher in Computer Science, Mathematics, or related technical discipline with an expected graduation date between winter 2026 – summer 2027, • Cumulative GPA of 3.0 or better, • Knowledge and experience with some if not all of our stack, • Ability to pick up new technologies quickly, with software engineering fundamentals being valued more than familiarity with specific tools or languages, • Enrolled in a Master's Degree or advanced technical degree, • Hourly compensation, • Espresso bar, full kitchen, weekly catered lunches, snacks, beverages, & everyday lunch essentials, • One of a kind office with comfortable work/lounge spaces and pleasant riverfront setting, • Competitive salary + company equity, • 401k with company match, • Medical / Dental / Vision insurance, • Flexible Spending Account (FSA), • Team member discounts, • Relocation assistance, • Pre-tax commuter benefit, • Student loan repayment match, • Gym subsidy with City Fitness, • Cell phone plan, • Paid parental leave, • Unlimited PTO Additional Perks: • Opportunity to gain experience at one of the fastest-growing financial startups in the country, • Work on both e-commerce & fintech customer-facing products, • Collaborate cross-functionally with product, design, marketing, operations, data teams, and more This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job DescriptionAbout Us: We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we're excited about: • $500 million in spending power used by our members, • Increasing members' credit by 32 points (on average) within the first 3 months, • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus., • Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. About the Role: We're searching for an experienced and passionate software engineer to join Perpay and contribute to our culture of technical excellence. You will lead large-scale projects from start-to-finish, working across multiple teams (analytics, commerce, product, design, operations) while providing guidance to junior-level engineers. As we're a growing engineering team, you'll also have the opportunity to make an impact on our tech and our team. Given our people-first approach, your elevated level of contribution will strengthen our culture of inclusion, mentorship, and continuous learning. As a leader of Perpay's engineering team, you'll collaborate with stakeholders ranging from entry-level contributors to senior-level executives. This opportunity is both unique and pivotal, as it offers the chance to provide leadership to a rapidly growing team. This position will report directly to the CTO. Our tech stack: Javascript, React, Redux, Python, Django, Flask, Kubernetes, AWS, Docker and more Our greatest strength is our people and we'd love for you to be one of them! Responsibilities: • Lead the implementation of large scale features for our customers and our internal finance, operations, and risk teams, • Develop technical requirements alongside our Product team, • Solve problems that span multiple interconnected systems with distributed architectures and scaling systems, • Make data and metrics-driven decisions, • Execute on the full lifecycle of new features with fellow engineers, • Continue to improve how we build, test, and deliver software, • Collaborate with our stakeholders to design and implement new credit products, as well as new features for our existing platformWhat You'll Bring:, • 5+ years of experience building applications at scale in at least one popular programming language (Python, Javascript, PHP, Ruby, etc.), • 2+ years of experience with some form of web framework (Django, Rails, etc.), • Experience with a modern front-end framework, such as React, Vue, or Angular, • 2+ years of experience leading technical teams, • Experience working on consumer-facing products and demonstrating empathy for end-users, • Significant experience with operating large scale services with AWS,Docker, and/or Kubernetes, • Excellent communication skills, including the ability to explain highly technical subject matter to a nontechnical audience, • Proven history of cross-functional collaboration on mission-critical projects, • A strong curiosity in industry trends, • The ability to design, analyze, and debug distributed systems and services, • Competitive salary + company equity, • 401k with company match, • Medical / Dental / Vision insurance, • Flexible Spending Account (FSA), • Team member discounts, • Relocation assistance, • Pre-tax commuter benefit, • Student loan repayment match, • Gym subsidy with City Fitness, • Cell phone plan, • Paid parental leave, • Unlimited PTO Additional Perks: • Opportunity to gain experience at one of the fastest-growing financial startups in the country, • Work on both e-commerce & fintech customer-facing products, • Collaborate cross-functionally with product, design, marketing, operations, data teams, and more This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job DescriptionAbout Us: We believe everyone deserves a chance to improve their financial future. We're dedicated to building simple and inclusive financial products that help our members create healthy habits and achieve economic stability. The Perpay team is a motivated group of creative problem solvers who love getting things done and making an impact. Located in Center City, Philadelphia, our one-of-a-kind space promotes a collaborative work environment, unites our team, and feels like a home away from home. As a certified B Corp, Perpay is committed to building a mission-driven culture that balances purpose and performance - Learn more. Some things we're excited about: • $500 million in spending power used by our members, • Increasing members' credit by 32 points (on average) within the first 3 months, • Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior., • Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus., • Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. About the Role: As an intern at Perpay, your main responsibility is to learn. We understand the value of mentorship and offer students an opportunity to gain real work experience before graduation. In the 10-12 weeks we'll be together next summer (2026), you will have the opportunity to build data pipelines, design tools and infrastructure needed to analyze large volumes of data and help solve big data warehousing problems. You will have the opportunity to partner with stakeholders to design and implement cutting edge data solutions and synthesize clear takeaways from complex information to drive recommendations to management. In addition to working on projects of real impact, you will have the ability to meet with various business owners to drive personal and professional development and expand your network. All while developing the skills to succeed in a fast-paced tech start-up environment and experiencing and contributing to our unique culture. Our greatest strength is our people and we'd love for you to be one of them! What You'll Bring: • Currently enrolled in or will receive a Master's in Computer Science, Computer Engineering, Information Management, Information Systems, Mathematics or an equivalent technical discipline with an expected graduation date between winter 2026 – summer 2027, • Experience using SQL for acquiring and transforming data, • Experience with database and / or data warehouse operations, • Exposure to third-party APIs, • Previous work experience in a technical field, • Exposure to open-source data tooling and cloud computing systems, • Hourly compensation, • Espresso bar, full kitchen, weekly catered lunches, snacks, beverages, & everyday lunch essentials, • One of a kind office with comfortable work/lounge spaces and pleasant riverfront setting, • Competitive salary + company equity, • 401k with company match, • Medical / Dental / Vision insurance, • Flexible Spending Account (FSA), • Team member discounts, • Relocation assistance, • Pre-tax commuter benefit, • Student loan repayment match, • Gym subsidy with City Fitness, • Cell phone plan, • Paid parental leave, • Unlimited PTO Additional Perks: • Opportunity to gain experience at one of the fastest-growing financial startups in the country, • Work on both e-commerce & fintech customer-facing products, • Collaborate cross-functionally with product, design, marketing, operations, data teams, and more This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at to request accommodation.

Job DescriptionAbout Phorest Phorest is a leading global provider of innovative, cloud-based salon and medspa management solutions that help clients manage bookings, marketing, POS, and customer relationships. Trusted by thousands of businesses globally, Phorest is dedicated to providing tools that support the success and growth of our clients. We have gone from strength to strength in North America over the last few years and are quickly becoming the market leader in the premium space. The Opportunity We’re looking for a General Manager to lead our North America commercial operations. You will be responsible for driving strategic growth, operational excellence, and continuing to grow and develop our exceptional team while keeping our culture strong. This role is critical to our long-term trajectory in the fastest-growing region of our business. This is not a GTM or commercial-only role - it requires a well-rounded operator with cross-functional understanding, business acumen, and a passion for cultivating high-performing teams. This role reports directly to our President for the North America region, and works closely with the COO and global executive team. The Impact This is a unique opportunity to lead our fastest-growing region as we continue to scale globally. As General Manager, you will lead a high energy, established but growing team in identifying and building the infrastructure needed for scale. This will be a hands-on leadership role in addition to leading strategic planning for the region. You will be an enabler of the continued performance and growth of the region and your leadership will directly impact our customers, our people and the health of the North America business. You’ll collaborate closely with a talented and passionate team both in North America and globally and continue to foster a culture rooted in our values of Can-do attitude, Growth Mindset and Seirbhis go hIontach (excellent customer care, with a nod to our roots in Ireland). You’ll own the regional P&L and be a key driver of strategic, operational, and financial outcomes across the region. What You'll DoRegional Performance & Operations * Partner with the President of North America, to lead and manage the region ensuring delivery of targets and plan * Directly manage the Customer Operations group for North America enabling scale and efficiency for continued growth * Bring deep operational experience and knowledge to help the region to continue to build and enhance our approach to customer operations * Create a high performing organisation including setting clear expectations for each functional area, ensuring accountability and coaching and developing our people in line with our value, Growth Mindset * Foster alignment, collaboration and efficiency across all teams within NA and with international teams and functions * You will be empowered to make key operational decisions across teams, budgets, and priorities to drive performance and ensure the region meets its goals efficiently and effectively. Leadership * Role model what great leadership looks like in a high growth, culture oriented environment * Inspire, coach and develop the team and leaders * Demonstrate high quality, strategic and values aligned decision making * Prioritise and align the teams priorities to what is most important * Great communication skills with the ability to connect in a range of environments and audiences * Cultivate strong connections between local and global teams Expansion & Strategic Planning * Work closely with the Chief of Staff to translate strategic growth plans into operational roadmaps with clear owners, timelines, and success metrics to ensure plans are executed with discipline and consistency. * In collaboration with the President and other members of the leadership teams, develop and execute growth strategies across new markets, services, and products which may include assessing potential acquisitions * Lead market assessments and create actionable expansion roadmaps * Ensure resourcing is aligned with business objectives * As a key leader owning the North America P&L, stay close to the performance of the region and partner proactively and positively with Finance, People and other teams to ensure delivery to plan Continuous Improvement * Identify bottlenecks, introduce best practices, and scale processes * Run operational reviews and implement improvements to enhance customer outcomes Culture & Talent Development * Cultivate a high-performance culture of accountability, collaboration, and continuous learning * Support the development of leaders within the team, providing coaching and mentorship to ensure professional growth and leadership capability * Drive talent retention strategies and ensure that Phorest continues to attract, develop, and retain top talent in the region Reporting & Stakeholder Engagement * Provide transparent, data-driven updates to the President and other execs * Serve as the internal voice of North American operations to global leadership * Represent the region in global leadership forums and cross-functional planning sessions * Act as the integrator between strategy and execution – aligning teams around shared priorities and ensuring seamless cross-functional coordination to deliver results. Who You Are * 8–10+ years in senior leadership roles in SaaS, tech, or service-focused organizations operating at a global scale * You’ve likely worn many hats - whether in ops, finance, product, or enablement - and bring a systems thinker’s mindset to solving complex growth challenges * Strong operational and financial acumen – skilled in planning, resource optimization, market expansion, and measuring performance against KPIs * Excellent communicator and motivator, with demonstrated success building and leading high-performing, cross-functional teams – hiring thoughtfully, developing talent, and coaching others to do the best work of their careers * Entrepreneurial, proactive and strategic in your approach – you know what will really make the difference * You have vision and the ability to see ahead, as well as paint that for others. You have a talent for seeing around corners and anticipating what’s ahead before it becomes a challenge * You keep the customer at the heart of decisions and are motivated by delivering meaningful outcomes that solve real-world problems * High integrity, low ego, and a builder’s mindset – you're hands-on, humble, and driven to make things better Benefits ????Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. ????Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. ????Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning. ????We like to have fun, build camaraderie through regular social events. ????Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. Hiring Location This is a remote position with travel. We are accepting applications from candidates in the following locations for this exciting opportunity: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Job Description Job Title: IT Support Technician Reports To: The IT Support Technician will report to the Client Services Supervisor, Client Services Manager, IT Supervisor/Manager, or equivalent leadership. Job Overview: The IT Support Technician performs duties that include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. This position is focused on problem-solving using a high level of technical skill. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Analyzes issues and formulate solutions., • Troubleshoots system, application and hardware issues., • Ensures customer is updated on ticket progress., • Works directly with customers to solve problems., • Utilizes internal IT Knowledge Base to both provide and find solutions to known issues., • Uses external information to research and resolve issues when needed., • Consistently updates the ticket tracking system with status and fixes., • Properly escalates issues to necessary parties as required., • Performs routine system maintenance on laptops and desktops., • Tracks computer assets according to organizational standards., • Performs backups and restores., • Performs configuration of hardware including drives, network interfaces, memory, processors, and peripherals., • Performs installation and configuration of software including operating system, patches, and 3rd party products., • Maintains established computer standards and participate in testing new standards, • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) or mail (back of office) coverage as needed. Competencies: • Strong verbal and written English communication skills., • Exemplary communication and follow-up skills., • Knowledge and application uses for Mac and PCs., • Hardware and Software knowledge/skills., • Very strong technically, fix and handle more issues internally, engages with our vendors to schedule repairs, when necessary, continually visits the assigned spaces ensuring all equipment is up and running, willing to work after hours when sporadically asked., • Anticipates ahead for potential issues, eyes and ears open for new IT opportunities, investigating new technology and raising it to attention of IT team leaders., • Has excellent customer service skills, ability to understand the business and clearly relay in layman's terms and build relationships., • Ability to work independently or in a team environment., • Ability to multi-task., • Excellent presentation and interpersonal skills., • Excellent written and oral communication skills., • Strong interpersonal skills with heavy focus on customer service., • Demonstrate sound written, oral and organizational skills., • Collaborate with local and remote teams using provided tools., • Consistently share solutions with peers., • Comfortable training both small and large groups of people on new IT solutions. Qualifications and Education Requirements: • High School Diploma (or equivalent) required. Preference in higher level degree preferably in in Computer Science, Information Systems or equivalent program., • 1-3 years prior IT work experience., • IT certifications preferred such as: ACMT, ACSP, ACTC MCP, CNA, CCNA, A+, Network+., • Experience with Mac and PC computers., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description POSITION OVERVIEW The Secretary plays a vital role in ensuring the effective operation of the board of directors and alignment with the organization's strategic goals. Acting as a liaison between the Board and Executive Team, the Secretary manages governance functions, board logistics, volunteer services, and compliance with legal and regulatory standards. This position also supports the NBME Council, Finance and Audit, Nominating and Governance, and Council Engagement board committees, and leads a small staff team. In this role, you will be responsible for preparing meeting agendas and minutes, facilitating communication among board members and leadership, and leveraging volunteer contributions to advance organizational objectives. The role demands strong organizational, communication, and interpersonal skills, strategic thinking, sound judgment, discretion, and the ability to manage multiple priorities efficiently. Ideal candidates will have governance experience in nonprofit or for-profit settings, team management experience, and the ability to work both independently and collaboratively. Agility, adaptability, and alignment with the organization's values-collaboration, inclusion, innovation, integrity, and quality-are essential. You can embrace and model our organizational values of collaboration, inclusion, innovation, integrity and quality. This role has been designated as a hybrid role, meaning you are required to perform specific job functions in the office at least once per month to support Board & committee meetings. We're open to considering candidates within 50 miles of our office location in Philadelphia. At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. RESPONSIBILITIES Board Support: • Prepare and distribute board meeting agendas and minutes to board members, • Coordinate logistics for board meetings, including scheduling and venue arrangements, • Organize and maintain board documents and records in compliance with organizational policies and external regulations, • Direct the development of board policies and procedures, • Assist in the preparation of reports and presentations for board meetings, • Facilitate communication between board members and executive management, • Support Governance and Nominating, Finance and Audit, and Council Engagement Committees administratively and with strategic insights, • Coordinate onboarding and offboarding of Board, • Support the board in strategic planning and decision-making processes, • Advise on and facilitate the evaluation process for board performance and governance practices, • Coordinate onboarding and offboarding of Council members, • Support planning and execution of the Annual Meeting, • Set strategic vision for maximizing Council member engagement and effective support of organizational initiatives, • Facilitate the evaluation process for Council performance, • Ensure compliance with legal and regulatory requirements related to board governance, • Advise on and implement governance best practices, • Manage staff in the Governance and Volunteer Services unit, • Work collaboratively with other units, exemplifying soft management skills. i.e. influence QUALIFICATIONS Skills and Abilities • Leadership skills to facilitate board discussions and decision-making, • Effective written and verbal communication skills, • Ability to handle sensitive and confidential information with discretion, • Excellent attention to detail and accuracy in documentation, • Exceptional organizational and time management abilities, • Strong interpersonal skills and the ability to effectively collaborate with and develop collegial relationships with a diverse group of staff and stakeholders, • Demonstrated strategic planning capability, • Ability to set vision and to execute, • Effective team management and building skills, • Flexible, forward-thinking, and continuous improvement approach to work, • Commitment to excellence in work and to inspiring confidence in colleagues and stakeholders, • Requires 8+ years of managerial experience, • Familiarity with board governance practices is required, • Previous experience working directly with executive and/or board level colleagues is required, • Bachelor's degree is required, • Advanced degree is desirable, i.e., JD, MBA, • Industry certification is advantageous, i.e., Certified Corporate Secretary (CCS) designation or Certified Governance Professional (CGP) About NBME: NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce. Founded in 1915, NBME develops and manages the United States Medical Licensing Examination® with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations. We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education. Learn more on NBME's website. NBME's Community Collaborations and Contributions NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health. Compensation we are offering for this position is at $157,600-205,000/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review. The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace. NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #LI-Hybrid #Director Job Posted by ApplicantPro

Job Description The Tyndale Company is a private, 9x Top Workplace winner in PA and 4x winner in TX, and an industry leading national supplier of arc-rated flame-resistant clothing (FRC) to the utilities, oil and gas, transportation, chemical manufacturing, molten metals, and NFPA 70E markets. We’re a family-owned business providing a retail-style apparel experience to hundreds of thousands of energy workers across the US and Canada. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. Our next wave of growth is here and we're hiring a Director of Digital Marketing and Advertising to lead Strategic Digital Advertising & Lead Generation. Overseeing six-figure budgets across Google, Meta, LinkedIn, YouTube Shorts, and geotargeted Performance Max aimed to drive qualified leads across every B2B segment. This Director will design and own creative digital roadmaps and demonstrate the ROI with razor-sharp analytics. Success as a Director of Digital Marketing equals clicks into pipeline and pipeline into record-breaking revenue. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days a week, and 3 days a week remotely. To be considered, candidates must reside within a commutable distance from our Tyndale headquarters in Pipersville, PA (Bucks County). Responsibilities Strategic Digital Advertising & Lead Generation • Design and execute aggressive omnichannel lead generation strategies to support customer acquisition and market expansion across all B-to-B segments – enterprise to small business to retail., • Own the digital advertising roadmap across Google, Meta, LinkedIn, YouTube Shorts, Geotargeting campaigns and Performance Max campaigns., • Manage and allocate advertising budgets with accountability for measurable results across geotargeted campaigns, paid social, display, search, and retargeting., • Oversee SEO strategy and execution for content development ensuring coordination with SEO goals., • Oversee development and execution of all advertising content and creative assets across digital channels while maintaining consistency across digital ad formats - static, rich media, and video., • Collaborate closely with internal creative team to ensure content is aligned with brand guidelines, campaign goals, and audience personas., • Collaborate closely with Marketing campaign team, and Salesforce team to develop an end-to-end lead management process across all market segments – marketplace, small business, enterprise and for organic growth within existing accounts., • Report out on key lead metrics including conversion rate, cost per lead, lifetime customer value., • Own digital performance reporting through GA4, Looker Studio (or similar); use marketing automation tools (e.g., Pardot, HubSpot, ZoomInfo) to support reporting., • Develop attribution models to track ROI and guide media mix modeling decisions., • Partner closely with internal teams including content, design, sales, and IT to align paid media efforts with business goals and branding strategy., • Manage agency relationships and vendor performance, ensuring campaign execution aligns with internal benchmarks, branding guidelines and timelines., • Identify new digital-first market opportunities and develop strategies to capture emerging segments., • Monitor competitive activity and industry trends to ensure Tyndale stays at the forefront of digital innovation., • Bachelor’s degree in Digital Marketing, Advertising, or related field, advanced degree preferred., • 8+ years of progressive experience in digital advertising, including leadership roles with P&L accountability required., • Strong people leadership skills, with progressive responsibility and experience leading cross-functional teams in a high-growth, digital-first B2B environment., • Focus on maximizing ROI with a clear and measurable results reporting., • Deep experience in managing Google Ads (Search, Display, PMAX), Meta Ads, LinkedIn Campaigns, and YouTube formats., • Advanced proficiency in GA4, attribution modeling, A/B testing tools, and campaign automation/reporting platforms., • Strong understanding of modern B2B digital marketing funnels and enterprise buyer journeys., • Excellent project management and communication skills, both written and verbal., • Proven track record of scaling lead generation programs, reducing CAC, and increasing ROI., • Demonstrated excellence in agency/vendor management and collaboration., • Knowledge of media planning, creative development, and campaign innovation., • Keep a close eye on the competition, determine realistic benchmarks, and develop strategies to gain a competitive edge Benefits: • Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements., • Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more., • Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities., • Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity., • Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity. All qualified candidates are encouraged to apply on our website at - E.O.E Company DescriptionAbout Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, . E.O.EAbout Tyndale \r\nTyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.\r\n\r\nQualified candidates are encouraged to apply on our website,