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Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. WHY JOIN OUR FAST-GROWING TEAM At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team! ESSENTIAL JOB FUNCTIONS The Inspire Territory Manager will lead commercialization activities introducing Obstructive Sleep Apnea (OSA) therapy to assigned sales territory. Performance objectives will include achieving sales plan and therapy awareness milestones. Assess new potential accounts within assigned sales territory. #LI-Remote OPPORTUNITIES YOU WILL HAVE IN THIS ROLE • A solid understanding of OSA technology as well as device implantation and follow-up procedures., • Drives implant growth to achieve sales plan through prompt account activation and efficient patient throughput., • Orchestrates commercial site assessment, selection, and development., • Achieves and exceeds assigned sales quota., • Ensures commercial centers follow patient selection guidelines, implant techniques and effective therapy method., • Facilitates local payer education and development process., • Works closely with marketing and sales operations teams to refine and enhance both organic and direct-to-patient outreach programs. WHAT YOU CAN BRING TO OUR GREAT TEAM Required: • Bachelor's degree with 2 years minimum sales experience in Medical Device or Pharmaceutical industry. In lieu of a degree, 5 years minimum sales experience in Medical Device or Pharmaceutical industry or 3 years previous experience at Inspire Medical Systems working directly with our therapy in a clinical setting., • Strong computer skills with MS office including PowerPoint and Excel., • Ability to manage simultaneous priorities, changing deadlines., • Ability to travel (including overnights as needed) within territory. Preferred: • Experience with assisting in the implantation and follow up of implantable devices., • Experience in market development and building referral programs within the medical industry., • Product launch and account experience. #LI-Remote The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level. Salary$80,000—$80,000 USD BENEFITS AND OTHER COMPENSATION Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered): • Multiple health insurance plan options., • Employer contributions to Health Savings Account., • Dental, Vision, Life and Disability benefits., • 401k plan + employer match., • Identity Protection., • Flexible time off., • Tuition Reimbursement., • Employee Assistance program., • All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program. Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com Inspire Medical Systems participates in E-Verify.

Job DescriptionCompany Description At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments. We are unified by our purpose of helping people to succeed. So, when you become part of our Xplor Pay Direct Sales team, you also become part of the personal connection that strengthens the relationship people have with Xplor products. Job Description Are you a go-getter who thrives on freedom, flexibility, and unlimited income potential? We’re looking for motivated, self-driven sales professionals to join our growing Xplor Pay Direct Sales team in the payment solutions industry. This is a 100% commission-based opportunity with residual income, perfect for those who want to be in control of their time and income. What You’ll Do: • Go door-to-door or visit local businesses to offer payment processing solutions, • Educate business owners on how to save money and streamline transactions, • Close deals and earn activation bonus and monthly commissions + long-term residuals, • Work independently with full support and training What You Get: • Uncapped commission – top reps earn $100K+ annually, • Residual income – get paid monthly on your active accounts, • Flexible schedule – be your own boss, • Sales training and mentorship provided, • Activation bonuses paid weekly and residuals paid monthly, • Presidents Club Incentive Trip and Annual Sales Conference, • W2 Status, Health benefits and 401K You Are: • A natural communicator and closer, • Comfortable with face-to-face selling, • Resilient, self-motivated, and goal-oriented, • Experienced in sales (door-to-door, merchant services, or similar preferred) Compensation for Xplor Pay Direct Sales position offers health benefits, 401K match and is a commission-only residual model with a portfolio ownership component. #WeAreXplorPay Qualifications We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do. Required qualifications for this role: • Minimum 2 years of business-to-business (B2B) outside sales experience (preferred), • Valid current driver’s license and auto insurance, • Be able to work well independently and as part of a team, • Possess the ability to self-source leads through a combination of prospecting, cold-calling, and networking with a true hunter mentality, • You align with our four core values, and you are simply a good human Location: You can work fully remote in this position, provided you have eligible working rights, and are able to be in the field of your team region. Additional Information What does it mean to work for Xplor? Our four core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: • Make life simple, • Build for people, • Move with purpose, • Create lasting communities If these values sound like you, and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad. More about us More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. Good to know To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email. To learn more about us and our products, please visit xplor.com/careers/. We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/. EEO and Artificial Intelligence We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here. Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com. We make it a priority to respond to every applicant.

Hubbell is seeking an experienced Project Coordinator in our Hubbell Power Systems Business Unit. This position is hybrid with working remote on Mondays and Fridays. Candidates must live within driving distance to one of the following Hubbell locations:Leeds, AL, Aiken, SC, or Greenville, SC #LI-AO1 #LI-Hybrid • Create and maintain project timelines for Transmission and Substation projects with the assistance of the Business Units, • Point of contact between the Schedulers/Planners of each Business Unit and the T&D Project Services Team, • Review production schedules for all Packager/EPC Accounts and project related business to align customer need-by dates with manufacturing lead times, • Analyze and recommend changes, as necessary, to project delivery timelines as production schedules are updated, • Work to make shared decisions and recommendations concerning MRP schedules, product substitutions and lead times, • Develop long term MRP solution to project-based business and promise dates with help of Business Unit Schedulers and MRP Team, • Maintain and own detailed customer order information daily across all Business Units, • Maintain On-Time Performance data for Business Units and Customers, • Ability to interpret bill of material, production routings, and part master data, • Identify at-risk SKUs in production that will go late to Original Promised Ship Dates, • Maintain consistent communication with Project Managers on changes to project timelines, • Develop strong understanding of supply chains within each Business Unit, • Ability to determine and recognize product offering for each Business Unit and Product Line in Hubbell Power Systems Required • Bachelor's Degree (Business, Supply Chain Management, Information Systems), • Strong MRP understanding, • Minimum of 5 years of manufacturing experience, • Advanced use of Microsoft Office and other productivity/communication tools, • Must possess strong written and oral communication skills, • Strong organizational and multi-tasking skills, • Ability to travel up to 20% on business related trips Preferred • Preferred SAP knowledge as it pertains to manufacturing planning and scheduling, • Experience in the Electrical Utility Industry, • PowerBI experience Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

The Senior Manager of Continuous Improvement is responsible for the strategice development, management, and execution of our continuous improvement objectives, collaborating with senior executives, and ensuring that processes are optimized to enhance efficiency and overall performance. This role involves shaping and enacting the organization's strategic direction through the Hoshin Kanri / Policy Deployment process by identifying priority areas for improvement, managing change initiatives, and tracking the impact of improvement projects. This is a remote position and requires up to 75% travel. #LI-CH1 Every day at Hubbell is different and you'll contribute in many ways. On any given day, you'll make a difference by: • Facilitating the Hoshin Kanri strategic planning and alignment process at the segment level, business unit or plant level; developing A3 charters with planning leaders and participants to enact initiatives., • Utilizing Value Stream Mapping and Extended VSM to identify major reorganization of business processes as well as logistics and manufacturing processes. Serve or lead project management teams tasked with the enactment of future state VSM plans. This could include department relocations, facility relocations, implementation of new SAP modules or information systems., • Providing leadership and guidance to a team of continuous improvement specialists, including mentoring and professional development., • Serve as a Lean Trainer in all elements of the Hubbell Manufacturing System at the plant level and in the Lean Certification program. Develop others to train as well., • Overseeing the analysis of existing processes and operations to identify areas for improvement, inefficiencies, and opportunities for optimization., • Leading change management efforts to ensure that improvement initiatives are effectively adopted and integrated into the organization., • Collaborating with cross-functional teams, departments, and senior executives to gain support and resources for improvement projects., • Partnering with Plant Leadership to introduce and sustain the HMS Performance Management program of tiered Gemba walks, escalation, problem solving and accountability tracking., • Utilizing data and key performance indicators (KPIs)to evaluate the success of improvement initiatives and make data driven decisions., • Managing a portfolio of improvement projects, ensuring alignment with organizational goals, and tracking progress and impact., • Implementing and overseeing quality control measures to ensure that improvements lead to better quality products and services., • Maintaining records and documentation related to continuous improvement initiatives and their outcomes. Bachelor's Degree in Operations, Industrial/Manufacturing/Process engineering or related field is preferred 15 - 20 years of relevant experience (required) 10+ years of experience in a Continuous Improvement / Lean / Six Sigma role (required) Minimum of 4 years of experience in a technical leadership role with strong management and leadership skills (required) Lean, Six Sigma Black Belt certification desired Experience in implementing continuous improvements and improvement systems Driven and able to influence others through leadership, teaching, and hands-on demonstrations of Lean principles and practices Proven time management skills: ability to prioritize and complete multiple tasks effectively Results-oriented with a track record of delivering results in a fast-paced environment Process improvement and data analytical skills preferred Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients. People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in, • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication), • Review the curriculum aligned to group assignment prior to group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum, • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Other duties as assigned Requirements • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our adolescent and young adult clients, • Master's degree in mental health or related field required (see below for full list), • Experience working with youth and young adults, • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • The technical ability to run effective telehealth sessions, • Reliable WIFI connection when meeting with clients, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis, • Part time 1099 role Benefits • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Eligible Master's Degrees: • Master of Science (M.S.) in Mental Health Counseling, • Master of Arts (M.A.) in Counseling Psychology, • Master of Social Work (M.S.W.) with a concentration in Mental Health, • Master of Science (M.S.) in Clinical Mental Health Counseling, • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology, • Master of Science (M.S.) in School Counseling, • Master of Science (M.S.) in Rehabilitation Counseling, • Master of Science (M.S.) in Applied Developmental Psychology, • Master of Arts (M.A) in Education (with experience in behavioral health), • Master of Education (Ed.M) (with experience in behavioral health) Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. #LI-Remote #CharlieHealthIsHiring Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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