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Lullabot is seeking a full-time Support Developer within the United States who will thrive as part of the innovative and supportive team. You will play a crucial role in Lullabot's support and maintenance team, responsible for the ongoing health, security, and performance of a diverse portfolio of client websites and applications, primarily built on Drupal. Your work will directly contribute to client satisfaction and the long-term success of their digital platforms. The Support Developer will report to Lullabot's VP of Extended Support. The successful candidate will have strong technical skills combined with the ability to be creative and compassionate. They'll be able to manage themselves in a 100% remote-work environment and will possess excellent communication habits in order to work well with other team members and clients. Equally important is that this individual will aspire to embody our___. Lullabot strives to be a place where everyone, from any background, can do their best work and feel safe while doing so. We not only believe this is a core part of our Be Human value; it’s crucial to our___ as well. In recruiting for our team, we welcome the unique contributions that you can bring! Responsibilities Include • Diagnose and resolve technical issues, bugs, and performance bottlenecks on existing websites and applications., • Perform regular security updates, patching, and monitoring to protect client sites from vulnerabilities., • Implement feature enhancements and minor development tasks on existing website projects., • Conduct routine maintenance tasks, including backups, performance checks, and code updates., • Respond to client support requests in a timely and professional manner, providing clear communication and status updates., • Collaborate with project managers and other developers to prioritize and execute support tasks., • Test and deploy code changes, ensuring stability and functionality across various environments., • Document technical solutions, troubleshooting steps, and site-specific configurations., • Monitor website uptime and performance, proactively identifying and addressing potential issues., • Manage website configuration and settings through the UI and configuration management systems., • Troubleshoot and resolve issues related to hosting environments., • Version control code using Git and participate in team-based Git workflows., • Utilize Drush and Composer for Drupal site maintenance and development tasks., • Ensure cross-browser and cross-device compatibility for all fixes and updates., • Establish and maintain Continuous Integration (CI) toolchains to automate code building, validation, and testing., • Design, write, and execute comprehensive automated tests to validate new features, prevent regressions, and ensure site stability. We’re Looking For • Proficiency in Drupal 8/9/10/11 development and site building., • Strong understanding of PHP, HTML5, CSS3, and JavaScript (including jQuery)., • Experience with Drupal's theme layer and Twig templating engine., • Familiarity with Drupal module development (custom modules and extending contributed modules)., • Working knowledge of Git version control and team-based workflows (e.g., Gitflow)., • Experience with command-line tools such as Drush and Composer., • Understanding of web security best practices and common vulnerabilities., • Knowledge of website performance optimization techniques., • Excellent problem-solving, debugging, and analytical skills., • Strong verbal and written communication skills, with an ability to explain technical concepts to non-technical clients., • Ability to manage multiple tasks and prioritize effectively in a fast-paced support environment., • Attention to detail and commitment to delivering high-quality work., • Familiarity with LAMP/LEMP stack and web server configuration (Apache/Nginx)., • Basic understanding of database management (MySQL/MariaDB)., • Experience with browser developer tools for debugging front-end issues., • Demonstrable experience troubleshooting and resolving issues on live Drupal websites., • Proven experience with Drupal site building, theming, and module management., • Familiarity with Agile development methodologies. Bonus Points • Experience working in an agency setting or managing multiple client projects simultaneously., • Experience contributing to open-source projects, particularly Drupal, is highly desirable., • Understanding of hosting environments (e.g., Pantheon, Acquia) and CI/CD pipelines is beneficial., • Contribute to the development and maintenance of custom code and modules and themes., • Participate in code reviews to ensure code quality and adherence to best practices., • Assist in the development and refinement of internal support processes and documentation., • Identify opportunities for proactive improvements to client websites., • Stay updated with the latest application developments, security advisories, and web technologies., • Provide technical guidance and potentially mentor junior support team members., • Optimize website performance through techniques like caching, image optimization, and code refactoring., • Automate repetitive maintenance tasks using scripting or other tools., • Engage with the Drupal community by contributing to modules, documentation, or forums., • Assist with Drupal site migrations and upgrades to newer versions., • Develop and maintain automated tests for website functionality., • Explore and recommend new tools or technologies to improve support efficiency and effectiveness. Requirements • Bachelor's degree in Computer Science, Web Development, or a related field, OR equivalent professional experience., • Minimum 2-3 years of experience in Drupal development, with a significant portion focused on support and maintenance., • Must have a reliable internet connection and a willingness to work from home (or anywhere) in a distributed fashion., • Must be able to use a computer for up to 8 hours per day., • Must be able to travel 2-3 times per year in the United States for client on-sites and company events., • We are looking for a full-time employee (40 hours per week), legally eligible to work in the US. How to Apply Please submit your resume and cover letter through our applicant tracking system using the Apply For This Job button. Due to the volume of applications that we receive, we will not be reviewing or responding to applicants or inquiries from outside of the US. This position is open until May 11, 2026 Starting Salary Range: $80,000-105,000 USD annually, pay will be commensurate with experience. About Lullabot Chances are good that working for Lullabot will be like nothing you've ever done before. Lullabot has been a leader in Drupal web development since our founding in 2006. We’re a distributed company without a central office, and our team is spread out across the U.S., Canada, South America, and Europe. We are masters of communication and our tightly-knit team works very closely despite geographical separation. In fact, most new employees say they feel more connected to their co-workers at Lullabot than they ever did at a conventional co-located company. Lullabot is a including health, vision, dental, and life insurance; a retirement plan; a generous tech stipend for employees to purchase computers, cell phones, or other work-related expenses; and an annual professional development budget. We offer new employees 15 paid-days-off per year, 20 paid-days-off per year after your two-year anniversary, and 25 paid-days-off after your seven-year anniversary. In addition, we offer a four-week paid Sabbatical once an employee hits 10 years with Lullabot. (Plus holidays!) And did we mention there's no commute? Your time is flexible as well, so if you need to take a break to pick the kids up from school, it's not a problem. We have flexible hours, but we tend to schedule meetings during the North American workday and expect employees to be online and available during most of this time. Self-direction, an approachable and confident attitude, and a focus on quality over quantity are some of the things we look for. We work from both the head and the heart and guide our decisions by our___. Lullabot, Inc. is an equal opportunity employer committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Our EEO policy applies to all aspects of employment, including recruitment, hiring, promotions, discipline, terminations, wage and salary administration, benefits, and training. One more thing... We strive to be transparent about our timeline and welcome you to reach out to at jobs @ lullabot.com to touch base on your application at any time. Applicants who require reasonable accommodation to complete the application and/or interview process should notify Human Resources.

About Lincoln Avenue Communities Welcome to Lincoln Avenue Communities (LAC)—a leading, mission-driven real estate private equity firm dedicated to strengthening communities through the development and preservation of affordable housing. As a vertically integrated developer, investor, and long-term operator, we deliver sustainable, high-quality homes to lower- and moderate-income individuals, seniors, and families across 30 states. Our growing portfolio—with more than 180 properties home to 80,000+ residents—reflects our commitment to long-term impact, operational excellence, and resident well-being. LAC is proud to be recognized as an industry leader, recently ranked No. 1 on Affordable Housing Finance’s 2025 AHF 50 list of top developers. Our approach combines strategic investment, thoughtful design, and community partnerships to deliver housing solutions that foster stability, opportunity, and resilience. About This Role Lincoln Avenue Communities (LAC) is seeking a junior/associate-level Development & Construction Accountant to join our collaborative, mission-driven team dedicated to preserving and developing affordable multifamily housing nationwide. In this role, you will support the financial and operational management of our real estate development pipeline, ensuring accuracy, compliance, and successful project delivery. Reporting to the Finance Manager, you will actively manage development transactions across multiple properties and work cross-functionally with senior leaders, lenders, equity partners, CPAs, general contractors, property managers, and governmental agencies. As a rapidly growing and well-capitalized organization, LAC provides meaningful opportunities for career advancement and the ability to contribute to high-impact projects that strengthen communities across the country. This is a remote position, however, we are open to Los Angeles-based candidates (for local candidates, we require 3 days in the office). What You’ll Do • Serve as the primary contact for post-closing development transactions., • Process and manage monthly construction loan draw requisitions for tax credit rehabilitation and new construction projects., • Oversee the development budget, reconciling and reallocating costs as necessary., • Monitor construction progress and project reimbursements closely., • Coordinate timely invoice payments and funding disbursements., • Manage the timing and funding of equity installments with investor partners., • Prepare tax credit documents in coordination with third parties., • Respond promptly to third-party requests and efficiently manage multiple deadlines., • Track key project-related information, including construction milestones, equity installments, project contacts, bond disclosures, and other critical data., • Interpret and implement terms of construction contracts, partnership agreements, loan documents, regulatory agreements, closing pro forma financial models and other related agreements., • Maintain strong professional relationships with state agencies, lenders, investors, credit underwriters, CPAs, general contractors, and architects., • Oversee tax credit program compliance in collaboration with the compliance specialist., • Collaborate cross-departmentally to ensure timely delivery of key project milestones., • Strong work ethic with the ability to manage tasks efficiently, meet deadlines, and consistently deliver high-quality results., • Highly organized, proactive and reliable with a strong intellectual curiosity., • Skilled in planning, prioritizing, and driving projects to completion while achieving key milestones., • Ability to manage multiple deadlines effectively in a fast-paced environment., • Proficient in evaluating complex data, identifying issues, and presenting actionable solutions., • Excellent communication, collaboration, and interpersonal skills, with a focus on driving process improvements and enhancing efficiency., • Self-starter who takes ownership of responsibilities, works independently, and interacts confidently with senior management. Required Experience: • At least 2 years of experience in Construction Accounting is required, specifically supporting Low-income Housing Tax Credit (LIHTC) projects., • Strong understanding of construction documents (i.e. AIA G702 G703, G704, lien waivers, change orders, certificates of completion)., • Must have experience with loan draws and cost certifications., • Must currently work at a CPA firm; we have a strong preference for candidates applying from a CPA firm (vs. an in-house development firm). Other Education and Experience • Bachelor’s degree in Accounting, Finance or a related field., • Experience in interpreting financial models related to real estate transactions., • Proficient in Microsoft Office, particularly with skills in MS Excel., • Knowledge of HUD loan programs is preferred., • Strong attention to detail in financial transactions and budget management (experience with development budgets and construction cost tracking throughout the project lifecycle is highly beneficial)., • Demonstrated ability to effectively manage multiple projects and deadlines in a fast paced, dynamic environment., • Proven problem-solving skills with a proactive approach to identifying and addressing challenges. The expected base salary for this role is $90,000 - $95,000. This represents the current target and is subject to change. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Our comprehensive total rewards package offers more than just a salary. Benefits include: • Performance-based bonuses, • Full medical, dental, and vision coverage for you and your dependents, • 401(k) plan with employer matching and immediate vesting, • Life and disability insurance, • Generous PTO, holidays, and sick time, • Paid parental leave, • Employee referral incentives, • Fun company and team-building events, • Continuous learning and development opportunities Equal Employment Opportunity Lincoln Avenue Communities is an equal-opportunity employer. We prohibit discrimination and harassment of any kind and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. At LAC, we conform to the spirit and the letter of all applicable laws and regulations.

From three brands to one vision. Edison Energy, and affiliated companies Alfa Energy and Altenex Energy, recently united under one new global name and brand - Trio. Trio provides integrated strategy and implementation services – in sustainability, renewables, energy procurement, conventional supply, energy optimization and transportation electrification – to help the world’s largest organizations meet their strategic, financial, and sustainability goals. In October 2022, Alfa Energy, which began operations in the UK in 1995 and later expanded into a number of countries in Europe, joined the Edison Energy group in order to provide integrated sustainability and energy advisory services to clients across North America and Europe. We made the decision to unify under a single global name and brand as a way to accelerate the company’s approach to serving clients by providing you with a set of integrated sustainability and energy offerings across diverse sectors and geographies. With our new name and brand, we look forward to continuing our progress towards fulfilling our strategic vision and purpose - to guide the world’s largest businesses at every step of their decarbonization journeys. The Trio family of companies are wholly owned subsidiaries of Edison International (NYSE: EIX). Position Overview: This will be a remote role performing advisory duties for renewable energy procurements (such as PPAs) and aiding private equity/investment firms and developers with M&A activity around renewable energy projects. This position is within the Clean Energy Advisory & Investments team and is responsible for advising clients (many of the Fortune 50 companies, PE, and infrastructure capital firms) on renewable investments and energy procurements. This position serves as an extension of the client’s internal team, aiding in strategy setting, education, due diligence, renewable energy procurements, risk analysis and deal approval support. This position will support our clean energy investments advisory practice, helping clients form an investment strategy, evaluate options, performing detailed project due diligence, and providing commercial deal support for direct investment structures, project and developer acquisitions, project sales, and loan facilities. This role will also support clients seeking to procure renewable power by providing education around renewables and energy markets, setting procurement strategies, sourcing renewable offtake, and obtaining internal deal approval. The Clean Energy Investments & Advisory Manager is responsible for delivering high-quality advisory service to clients, maintaining relationships with key renewable developers and clients, and leading important initiatives for the Edison clean energy team. Associate level and manager/senior manager level candidates will be considered. This is a client-facing role so manager/senior manager candidates are expected to be comfortable speaking to clients, leading engagements independently, answering client questions, and presenting to C-suite level audiences. Associate level candidates should be comfortable supporting engagements, presenting to clients and answering client questions with support or on a limited basis. This is a full-time, remote position based in either the US or Canada. \n Job Roles & Responsibilities: • Manage or support client relationships by delivering high quality, timely and value-added services., • Serve as a subject matter expert in one or more aspects of renewable energy, including (but not limited to) project development, project finance, renewable asset M&A, renewable tax equity, PPA or MIPA negotiations, and energy procurement., • Vet renewable projects for acquisitions, investments, and sales including detailed project due diligence of development and NTP stage-assets., • Prepare diligence reports, Q&A logs, and summaries of findings for client review., • Lead or support due diligence discussions between investors and developers., • Prepare and present polished findings, strategies, deal opportunities, and educational collateral to client stakeholders, • Work with corporate clients to create strategies to reduce scope 2 emissions using multiple renewable procurement options including PPAs, vPPAs, retail renewables, RECs/EACs, utility green tariff programs, and distributed solutions., • Work collaboratively with team to support client work., • Manage relationships with key developer and client contacts. Desired Background: • 3-10 years of renewables experience at any of the following: renewable developer, consulting or investment firm focusing on renewables investments, utility or retailer, private equity firm Required Skills: • Detailed understanding of renewable project development and/or financing process, • Ability to understand renewables contracts, such as power and asset purchase agreements, • Comprehensive understanding at least one of the following: wholesale and retail energy markets, renewable energy development, project or tax equity financing, and corporate energy procurement strategies, • Must be a strong communicator, both in writing and in presentation skills. Managers and senior managers will be expected to lead significant senior level client interactions, • Must possess strong analytical skills to understand energy market fundamentals and translate data into commercial strategies and advice for clients, • Must be highly organized and able to manage multiple client engagements Benefits for Full-Time Employees: • Generous Paid Time Off (includes but not limited to Paid Parental Leave, Bereavement, Jury Duty, Sick, Vacation, etc.), • National Holiday Pay & Float Holidays, • 401(k) Employer Matching, • Health Benefits: Medical, Dental, Vision, • Employer 100% Paid Life Insurance Benefits, • Employer 100% Paid Short Term and Long Term Disability Plans, • Supplemental (Flexible Spending Accounts, Commuter Benefits, Cancer/Critical Care, Hospitalization, Accident), • Recognition of Hard Work and Exemplary Performance, • Short Term Incentive (STI) Bonus Based on Performance Goals \n$100,000 - $160,000 a yearTrio Compensation Statement Trio Advisory offers a competitive and comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The listed salary range represents Trio Advisory’s good faith estimate for this position and represents the minimum and maximum for new hire salaries across all U.S. locations. An employee’s rate of pay within the range is determined based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to geographic location and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range stated above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Trio Advisory reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #LI-Remote\n Trio is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national original, age, disability, protected veteran status or any other protected status. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. NOTE: Trio is not the same company as Southern California Edison, the utility, and Trio is not regulated by the California Public Utilities Commission.

POSITION SUMMARY: Job Function: Clinical Operations Title: Budgets & Contracts Manager As a member of the Clinical Operations team, the Budgets & Contracts Manager is responsible for managing clinical agreements, budgets, payment follow-up, and corresponding processes in support of the department. This individual should have experience in managing all aspects of study contracts and payments and is expected to provide functional expertise to ensure that timelines, costs, and quality metrics are met and that the study contract is managed in compliance with the study protocol. The Budgets & Contracts Manager works closely with study teams, clinical site personnel, and other stakeholders to finalize budgets, execute contracts, and ensure payment reconciliation. They also partner with legal, accounts payable, procurement, and finance to lead and influence improvement initiatives that ensure the integrity of cross-functional budgets, contracts, and payment processes. This role reports into the Associate Director of Clinical Trial Business Operations All clinical agreement work will be done in accordance with company policies, Standard Operating Procedures (SOPs), legal and regulatory requirements, and using fair market valuation. PRIMARY RESPONSIBILITIES: * Responsible for the day-to-day management of site contracts and tracking to OKRs for key deliverables. * Lead meetings with study teams and data management, to ensure creation of site budget templates and study plan templates are aligned to study protocols and their database. * Lead site contract negotiations, communicate risks to cross functional partners with proposed solutions. * Deliver activity status updates to internal and external parties, communicate timeline risks and propose mitigations. * Collaborate with cross functional partners to lead systems updates, so that they meet team requirements and are optimized for day‐to‐day management of assigned tasks. * Manage and track clinical contracts, study plans, amendments, site budgets, and POs across multiple studies, and multiple systems, simultaneously. * Utilize existing processes to draft, negotiate and execute a variety of clinical agreements in collaboration with Legal and Clinical Operations Study teams. * Propose and implement solutions for identified gaps in budget, contract, and payment processes. * Analyze Fair Market Value (FMV) to support budget development, negotiation, and documentation. * Issue purchase requests against executed contracts and manage the lifecycle of corresponding POs; tracking associated invoices and their payments. * Ensure timely payments to sites, partnering closely with AP to troubleshoot as needed. * Ensure that budgets, contracts, PRs/POs are loaded into CTMS, ERP, legal systems. * Provides leadership to one or more Natera initiatives, as assigned. QUALIFICATIONS: Provide a list of qualifications that are truly required (e.g. Education and Experience, Equivalent job experience substituted for degree, preferred level to perform principal responsibilities, required certifications to successfully perform principal responsibilities, etc.) * Minimum Education Requirement: Bachelor’s degree in a related field of study. * Minimum 5 years of working experience managing clinical site budgets and contracts. * Working knowledge of ICH Good Clinical Practice guidelines. * Experience with international trials is preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Provide a list of technical or behavioral knowledge, skills, and/or abilities. Technical: Evaluates an applicant's acquired knowledge and specific technical skills. Behavioral: Evaluates factors related to human characteristics and skills, such as attitude, work approach and collaborative abilities. * Must be self‐motivated with a demonstrated ability to work independently. * Demonstrated analytical skills and ability to identify problems and propose solutions. * Detail oriented, with solid organization, planning, and time management skills. * Ability to handle multiple tasks and deadlines. * Highly effective verbal and written communication skills. * Strong customer focus. PHYSICAL DEMANDS & WORK ENVIRONMENT: * Duties are typically performed remotely or in an office setting. * This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material. * Duties may require working outside normal working hours (evenings and weekends) at times. * Ability to travel up to 25% Travel required for this position: No __ or Yes : If yes state anticipated percent for travel: Up to 25% The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $114,700 - $143,400 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity - Customer Success Operations Manager - Remote (USA / Canada) Wrapbook is building the operating system for the project economy in one of the most complex payroll and compliance environments in the world. As we scale, growth depends not just on demand—but on operational reliability, execution capacity, and customer trust. Revenue Operations owns the systems, data, and operating rigor that enable scalable growth. The Customer Success Operations Manager reports to the Head of Revenue Operations and serves on the leadership team of Wrapbook’s Customer Success organization within Client Operations, partnering directly with the Head of Customer Success and functional leaders across Onboarding, Customer Success, and Support to shape operating strategy and execution priorities. This role blends operational insight and systems execution—identifying friction in post-sale workflows, translating ambiguity into clear requirements, and implementing scalable, Salesforce-enabled solutions that improve reliability, efficiency, and customer experience. This is a build-mode role requiring someone who can think analytically and drive systems execution—either implementing scalable workflow solutions directly or translating requirements into clear technical designs for implementation. What You'll Do: Diagnose & Clarify Operational Challenges * Identify and analyze breakdowns across onboarding, customer success, and support workflows. * Diagnose root causes of operational friction and translate them into clear, prioritized problem statements. * Partner with post-sale leadership to align on business definitions of success, service levels, and operating priorities. Design & Implement Scalable Solutions * Translate diagnosed operational challenges into clear, prioritized system and process requirements aligned to business outcomes. * Design scalable workflows and operating models across onboarding, customer success, and support to reduce friction and improve reliability. * Implement solutions through Salesforce configuration where appropriate, or produce detailed technical requirements for implementation by the GTM Systems Architect or contractors. * Ensure reliable data capture, signal integrity, and consistent metric definitions across Salesforce and adjacent tools (telephony, chat, support platforms). * Partner with systems stakeholders to evolve solutions in scalable, extensible, and secure ways. * Partner with Success Leadership to proactively build salesforce processes to support scale, complexity, and new vertical expansion (e.g., Film & TV). Operationalize & Scale Execution * Operationalize post-sale success metrics defined by Customer Success leadership, ensuring they are measurable and trusted in Salesforce as the system of record. * Support Customer Success–led WBR, MBR, and QBR cadences by ensuring dashboards and reporting are aligned to agreed definitions. * Ensure defined capacity assumptions and SLAs are observable in systems (without owning the underlying capacity model). * Reduce reactive firefighting by replacing manual coordination with durable workflows and automation. * Drive change management through documentation, enablement, and adoption support. * Partner with AI Engineering to define requirements for cross-system workflows, while maintaining Salesforce-native automation ownership. What You'll Have: * 3–6+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Business Systems, or similar roles. * Experience supporting post-sale teams in a B2B SaaS or operationally complex environment. * Experience identifying business problems, structuring requirements, and driving system or process improvements. * Strong analytical skills and comfort using Salesforce and operational data to inform decisions. * Strong systems thinking and process design skills, with a bias toward durable, scalable workflows. * Comfortable operating in build-mode environments where execution ownership is expected. * Strong cross-functional communicator who can navigate ambiguity, align stakeholders, and drive clarity. * Customer-centric, with a bias toward accountability, operational rigor, and continuous improvement. * AI-first / automation-first mindset with disciplined judgment. Salesforce & Technical Fluency * Strong working knowledge of Salesforce (Service Cloud, reporting, dashboards, Flows). * Ability to implement solutions via direct Salesforce configuration, lightweight customization, or by producing detailed technical requirements for execution by the GTM Systems Architect or Developer. * Comfort working across adjacent tools (support platforms, telephony, chat, email) and ensuring clean integration and reliable data capture. * Salesforce Administrator Certification (Plat-Admn-201) — Required * Salesforce Business Analyst (BA-201) — Nice to have * Salesforce Advanced Administrator (Plat-Admn-301) — Nice to have Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Creating a delightful customer experience from order creation to delivery is a key part of ezcater’s mission. As a Staff Software Engineer for our Customer Service technology stack, you will focus on building solutions that will transform ezCater’s customer experience. This will include building a first-class, modern Customer Service tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing the architecture of this new tech stack that will integrate with Salesforce Service Cloud, in partnership with Principal Engineers, Product, Customer Service and Operations stakeholders. You’ll report to the Senior Engineering Manager within the ezCater Product Engineering organization. In addition to this, you’ll be a key driving force behind growing our engineering organization through mentorship and coaching of other technical leaders, establishing and rolling out technical and architectural standards, and contributing to an inclusive and transparent culture. What You’ll Do: • Take a lead role in developing the technical architecture and roadmap driving the transformation of our customer service tech stack, in collaboration with stakeholders across the organization., • Build architectural standards and best practices for ezCater’s software platform., • Set the technical strategy and vision for the Customer Service roadmap, focused on enabling integration with Salesforce Service Cloud., • Strike a balance of quality and speed while working on company-level priorities., • Be a visionary leader providing guidance and mentorship to your teammates across the organization., • Raise the bar for software quality, architecture, and expectations of what is achievable within the engineering organization. What you have: • 7+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages., • Proven expertise building APIs using GraphQL and REST., • Demonstrated success integrating with common customer service software and tools, including but not limited to Salesforce Service Cloud, Zendesk, HubSpot, and others. Exposure to contact center tooling like Twilio and Amazon Connect is a plus., • Experience designing backend systems specifically for Salesforce integration, with a solid understanding of how Salesforce consumes external APIs (Apex callouts, External Services, Platform Events, Data Cloud ingestion, etc.)., • Experience establishing future technical vision along with other Staff and Principal Engineers, and driving alignment with technical and non-technical stakeholders., • Excellent written and verbal communication, with a commitment to quality documentation., • Eagerness to give and receive feedback in a collaborative learning environment., • Friendly, flexible and pragmatic approach to work. The national total target cash compensation range for this position, including base salary and bonus target, is $185,000–$232,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

About Us: Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization. Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.Tokenization: Securely stores and manages payment data with a universal tokenization service.Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.Payment Vault: A secure storage solution for sensitive payment information.Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security. About the Role: As a Senior Systems Engineer at Spreedly, you'll play a key role in scaling and strengthening a platform that demands resilience at every layer. This position is grounded in practical execution, as you'll be central to initiatives that advance reliability and operational maturity across our infrastructure. You'll collaborate with teams throughout the organization to simplify systems, enhance stability, and ensure that changes are safe, observable, and repeatable. • Automation & CI/CD: Support and evolve our build and deployment pipelines (AWS Developer Tools, GitHub Actions) to improve reliability, speed, and developer autonomy., • Infrastructure as Code: Implement, improve, and maintain IaC (Terraform, Ansible, Packer) to provision and manage infrastructure in a repeatable, auditable, and scalable manner., • Reliability & Observability: Apply SRE principles to proactively monitor system health and meet strict availability targets. Use tools like Datadog, AWS native tooling, and OpenTelemetry to create actionable dashboards and alerts, enabling adherence to crucial SLOs., • System Resiliency: Stabilize critical infrastructure by designing for fault tolerance at every layer through early failure detection, graceful degradation, and automated recovery mechanisms. Continuously reduce MTTD and MTTR through continuously improved alerting, runbooks designed for rapid execution, and streamlined recovery workflows., • Platform Modernization: Improve infrastructure maturity through clear, incremental changes that promote simplicity, reduce legacy complexity, and strengthen the integrity and standardization of the platform as it evolves., • Security & Compliance: Contribute to infrastructure that meets compliance standards by ensuring controls around access, data protection, and deployment integrity are built into the platform., • Simplicity & Maintainability: Build and maintain a clean, well-documented, and consistent platform. Favor clarity, shared ownership, and design choices that minimize operational overhead., • Operational Support: Take ownership of system issues through thoughtful troubleshooting and root cause analysis, improving the platform along the way wherever possible. Participate in an on-call rotation to support 24/7 API operations., • Collaborative Growth: Strengthen shared expertise throughout the team and organization by contributing to a culture of reciprocal learning—sharing knowledge, seeking input, and collaborating openly across experience levels., • Strong background operating and scaling systems in AWS with a solid understanding of core services such as EC2, IAM, VPC, S3, CloudWatch, etc., • Experience with DevOps and/or GitOps and an understanding of CI/CD methods., • Proficient with infrastructure as code and configuration management tooling (Terraform, Ansible, Packer, etc.)., • Comfortable working in and troubleshooting Linux environments—specifically Amazon Linux and Ubuntu distributions and their ecosystems., • Experience with databases (CockroachDB, Postgres) and middleware infrastructure (Kafka)., • Proficiency in modern CDN and edge platforms, including configuration and perform, • Experience with containers and container orchestration (Docker, ECS, EKS, Kubernetes)., • Able to deliver solutions in support of applications written in Ruby on Rails and Elixir., • Some programming proficiency in Python or Go. You might even be a software engineer with a focus or passion for infrastructure!, • A desire to mentor other engineers and foster a collaborative environment to improve our software development processes., • Willingness to be a generalist and dig into new things you've never done before., • A pragmatic, action-oriented approach alongside a willingness to fail fast and pivot., • Ability to sort out immediate priorities from quickly evolving needs of a rapidly growing organization., • Experience with systems like Heroku, Fastly, etc., • Payments industry experience and/or exposure to PCI, SOC2, or similar compliance environments., • Maturity in running projects end-to-end, including breaking down work, ensuring completion, and follow-up., • Competitive salary + Equity, • Outstanding Medical and Dental benefits, including 100% employer-paid options, • Company-paid Life and Disability insurance, • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA), • Open Paid Time Off policy + 12 weeks of paid leave for new parents, • Matching 401(k) plan (5% up to $5,000 yearly), • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement, • $1,000 annual professional development stipend, • Access to company-paid professional coaching service

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit ___. Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are looking for a Principal Product Manager to own and scale our programmatic advertising exchange and SSP capabilities within Life360’s growing Ads business. This role combines deep operational ownership, strategic product leadership, and hands-on collaboration across Engineering, Programmatic, Sales, and Partner teams. You will be the primary product owner responsible for the stability, performance, and evolution of our exchange. This includes managing day-to-day exchange operations, guiding backlog and roadmap execution, partnering closely with Engineering on delivery, and working directly with supply and demand partners to drive optimization and growth. You will balance short-term operational needs and revenue impact with long-term platform scalability, reliability, and market competitiveness. This is a highly cross-functional role in a fast-moving, technically complex environment. Success requires comfort with ambiguity, strong judgment in prioritization, and the ability to align diverse stakeholders around clear product direction. • Own exchange operations and performance by serving as the primary product owner for exchange-related issues, integrations, and reliability, ensuring ongoing stability and rapid resolution of incidents in partnership with Engineering and Programmatic stakeholders., • Provide strategic product leadership by defining and maintaining the product vision and roadmap for programmatic and exchange offerings, aligning priorities with company goals, market trends, and leadership direction., • Drive monetization and exchange optimization by applying expertise in supply and demand dynamics, auction mechanics, pricing, formats, and partner mix to improve performance and scalability., • Own and evolve programmatic integrations across OpenRTB, Prebid (client and server), and Google Open Bidding, ensuring high-quality bid flow, measurement, and partner performance across Web, Mobile, and CTV., • Manage product-related partner relationships by supporting SSP, DSP, and technology integrations, troubleshooting complex issues, driving post-integration optimization, and acting as an internal advocate for partner needs and constraints., • Drive future-looking platform investments by evaluating industry shifts, including AI-driven buying and selling protocols, ensuring Life360 remains well-positioned as the ad tech ecosystem evolves., • Collaborate cross-functionally with Sales, Marketing, Finance, Legal, and Business Development teams to ensure alignment, clear communication, and effective execution., • 10+ years of experience in Product Management within AdTech, with deep familiarity with programmatic advertising, SSPs, exchanges, and supply and demand dynamics., • Bachelor’s degree or equivalent practical experience required; advanced degree is a plus., • Deep familiarity with programmatic advertising and standards, including OpenRTB, Prebid (client-side and server-side), and Google Open Bidding (including troubleshooting, optimization, and integration best practices)., • Experience working with header bidding and auction dynamics (latency, timeouts, bid caching, floors, demand routing, identity/consent signals, and win-rate optimization) across Web, Mobile, and CTV., • Proven track record of owning complex, high-scale platforms where operational excellence, reliability, and monetization are critical to business success., • Strong ability to lead in ambiguous, fast-changing environments, balancing short-term operational needs with long-term strategic goals., • Experience working closely with Engineering teams on technically complex systems, including backlog ownership, sprint execution, and tradeoff decision-making., • Demonstrated success collaborating across cross-functional teams such as Programmatic, Sales, Partnerships, Marketing, Finance, and Legal., • Ability to assess business and revenue impact quickly, prioritize effectively, and drive clear decisions during incidents and high-pressure situations., • Excellent communication skills, with the ability to influence and align both technical and non-technical stakeholders, including senior leadership., • Strong analytical and problem-solving skills, with comfort using data to guide prioritization, optimization, and strategic planning., • Experience representing a company externally with partners and at industry events, and staying current on market trends, competitive landscape, and emerging technologies. Competitive pay and benefits. Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees. 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. Employee Assistance Program (EAP) for mental wellness. Flexible PTO and 12 company wide days off throughout the year. Learning & Development programs. Equipment, tools, and reimbursement support for a productive remote environment. Free Life360 Platinum Membership for your preferred circle. Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference Be a Good Person - We have a team of high integrity people you can trust. Be Direct With Respect - We communicate directly, even when it’s hard. Members Before Metrics - We focus on building an exceptional experience for families. High Intensity High Impact - We do whatever it takes to get the job done. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. What we’re looking for: We are seeking a Tax Accountant to join the growing tax team at Rover. Your primary responsibilities will include preparation of the Company’s state and local indirect returns, business licenses, financial statement reserves, information reporting returns, and correspondence with our customers. You are detail-oriented and results-focused, and have excellent organization and communication skills. You enjoy collaborating with others to support team projects and goals, as well as company-wide initiatives, but can also work independently. This position is based in our Seattle office, where we have hybrid in-office/working from home arrangements. • Prepare federal, state, and local filings, with a primary focus on indirect taxes and information reporting, • Assist Rover’s tax information reporting process in US federal, state and international jurisdictions, • Business process internal controls for indirect tax, • Engage with tax authorities on questions and discrepancies, • Assist in the resolution of customer service questions related to indirect tax and informational reporting, • Assist in the maintenance and reconciliation of indirect tax GL accounts, • Contribute to monthly financial statement close processes and accruals, • Work with the legal team with sensitive information verification, • Other tax projects, as needed, • Bachelor's degree in accounting, advanced tax degree, or equivalent experience required, • 1-3 years of experience in public accounting and / or a corporate tax department required, • Proficiency in Microsoft Office, especially Microsoft Excel, • Basic knowledge of indirect tax, • Strong attention to detail, • Commitment to excellent customer service, • Effective communication and interpersonal skills, • Licensed CPA, • Experience with NetSuite, Avalara, and internally developed transactional databases, • Experience in a large corporate tax environment, • Experience with indirect tax, • Experience in SQL, • Competitive compensation, • 401k match, • Flexible PTO, • Competitive benefits package, including medical, dental, and vision insurance, • Commuter benefits, • Bring your dog to work (and unlimited puppy time), • Doggy benefits, including $1000 toward adopting your first dog, • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly, • Regular team activities performed in-person and virtually, • In the greater Seattle area the first year salary range is $77,001-$99,235. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.

* This is a remote position. * Salary Range: $80K-100K base salary Preferably - DFW AREA Must Reside in the U.S Direct Sales Experience Required. JAFRA COSMETICS INTERNATIONAL is looking for you. Jafra is a fun direct selling company that has been part of the industry since 1956. We work to create an exceptional experience for our associates and sales consultants. Are you ready to be part of the team? Join us! PRIMARY FUNCTION: This individual combines field leadership strength with the entrepreneurial mindset of a business developer; identifying opportunities for growth, launching initiatives to increase penetration, and creating strategies that attract, retain, and develop new consultants and leaders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Field Expansion • Drive focused attraction strategies that reflect JAFRA’s brand values and commercial priorities by empowering the field to leverage social media, personal branding, and digital prospecting; and by leading regional brand awareness and guest event initiatives that introduce new customers and prospective consultants to the JAFRA product experience and business opportunity., • Implement comprehensive regional expansion strategies that grow the consultant base, enhance retention and leadership depth, and drive customer acquisition and brand visibility across the region., • Develop and maintain impactful relationships with field leaders to accelerate growth, enhance engagement, and boost productivity throughout the consultant network., • Track key regional development metrics: growth by region, new consultant activation, retention, and leadership promotion.Field Development, • Coach Leaders through monthly business reviews to help them analyze performance, enhance their sales, sponsoring, and team-building skills, and translate goals into actionable growth plans., • Execute monthly field activation campaigns, recognition programs, and leadership calls., • Lead virtual and in-person field events that drive motivation, education, and duplication of best practices., • Execute New Leader Onboarding with a focus on sustainability and duplication.Field Engagement, • Model effective leadership communication, field engagement, and relationship building to establish a high-performing culture., • Ensure all promotional offers, campaigns, and incentives are clearly explained, aligned with the compensation plan, and easy for consultants to act on., • Design and deliver field presentations and digital materials that simplify complex programs and inspire participation across all levels of the field. QUALIFICATIONS • Bachelor’s degree in business, Marketing, or related field preferred., • Minimum 5 years of progressive experience in field development, regional management, or direct selling leadership., • Proven ability to grow markets through sponsoring, coaching, and leadership development., • Strong analytical and planning skills with the ability to translate data into actionable field strategies., • Excellent communication, presentation, and motivational skills., • Willingness to travel domestically to attend field events, training sessions, and leadership meetings., • Bilingual (English/Spanish) preferred but not required., • Entrepreneurial Leadership: Thinks big, takes initiative, and builds from the ground up., • Strategic Execution: Balances vision with disciplined follow-through., • Influential Communicator: Connects and inspires across diverse audiences., • Field-Focused Mindset: Understands the heartbeat of the consultant experience., • Data-Driven: Uses performance insights to guide and measure success.Benefits Include:, • Medical, Dental, Vision Insurance, • 401K with 50% employer match on the first 10% of employee contribution, • Bonus Opportunity, • Medical & Dependent Care Flexible Spending Accounts, • EAP, • 100% company sponsored AD&D Life Insurance, • Supplemental Life Insurance... and more!

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

You are a highly driven sales professional with integrity, a great work ethic, and excellent interpersonal skills. You are confident in leveraging consultative and strategic sales techniques to consistently convert prospects into sales. You take a thoughtful and thorough approach to the discovery process and are proud of the value you deliver to clients. Guided by your positive attitude and persistence, you thrive in a results-oriented culture. Sound exciting to you? Read on! Please note that this role is based remotely in California, USA. What you’ll do… • Drive new business sales from school districts across North America, • Consistently prospect into territory to develop self-generated pipeline, • Collaborate with BDRs to support pipeline development goals, • Conduct discovery calls, sales presentations (primarily online) and run through the full sales cycle with prospects, • Manage and report on pipeline, status of the business, and forecast revenue, • Meet or exceed monthly, quarterly, and annual sales quota, and be accountable for results, • Use Salesforce to manage and report on pipeline and forecasting, ensuring all opportunities are kept up to date, • Attend client and industry-related events, such as conferences throughout the year to represent Xello, • Take an active role in weekly, monthly, and annual sales meetings and company functions as appropriate, • Protect the confidential and private information that you may come in to contact with in the course of your work and uphold the ethics and integrity of Xello’s code of conduct, • 3+ years of B2B full-cycle (end-to-end) sales experience as an inside sales rep, territory rep, or in a business development role, • Experience developing a sales plan and building and managing a sales pipeline to convert prospects into sales, • An engaging and genuine manner of communicating, • A knack for connecting with prospects over the phone (warm leads and cold-calling), • Familiarity with web-based presentation tools such as Zoom and CRM tools, • A university degree and training in sales techniques for consultative selling, • Experience working in SaaS or the technology industry The compensation for this role offers an OTE ranging from $106,000 - $130,000 USD, with a 70/30 split between base salary and incentive. The final offer will be determined based on the candidate's experience and expertise, as assessed during the interview process. We’re Xello - Join us! We are Xello (CASCAID in the UK), the leading developer of future readiness programs in North America and the UK and soon the world! Our mission is to help anyone, anywhere in the world to create a successful future through self-knowledge, exploration, and planning. We believe that by bringing our best selves to our work and collaborating with one another, we can change the world. We are a very diverse group of individuals who work hard, laugh often and share in each other’s lives. We are an inclusive, equal opportunity employer. Embracing agile practices, an innovative mindset, and keeping our users at the heart of what we do, are just a few of the keys to our success. In addition to working with leading technologies, we are committed to continuous learning and growth through internal/external training and mentoring, which includes a PD budget for every employee. For our Canadian based staff, we also offer: • Flexible work arrangements including hybrid and remote, • 4 weeks of vacation, • Employer-paid health and dental benefits, • 4-month top-up for parental leave, • Group RRSP with 3% matching For our US based staff, we also offer: • Remote work environment, • 4 weeks of vacation, • 80% employer-paid health benefits, • 4-month top-up for parental leave, • 401(k) with 3% matching For our UK based staff, we also offer: • Remote work environment, • 28 days annual leave (inc. 3 days at Christmas) + bank holidays. With additional annual leave days added to reward long service Like what you hear? Apply Now!

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Principal Developer leading AI and Developer teams will report to the VP of Engineering and play a pivotal role in shaping 1Password’s technical integration strategy with the broader security ecosystem. This leader will evaluate and define integration paths with key partners, design reference architectures, and prototype next-generation solutions that extend 1Password’s platform capabilities into emerging domains such as agentic AI architectures, emerging communication protocols (e.g., MCP, A2A, ACP, et al.), browser, and runtime-based security controls. This is a highly technical role that sits at the intersection of developer and agentic solutions, architectural decision making, and R&D advancements. This role will closely collaborate with Engineering, Security, Product, Business Development, and the Go To Market teams to identify high-impact integration opportunities, validate technical feasibility, and build partner-ready pre-production proof of concepts that demonstrate differentiated value. The outcome of this role is to ensure 1Password leads the evolving identity and security ecosystem, proactively shaping today and tomorrow. This is a remote opportunity within Canada and the US. What We’re Looking For: * 15+ years of experience in software engineering or solutions architecture, with at least 5 years designing and implementing complex integrations in SaaS, identity, or cybersecurity. * Deep technical knowledge of identity and access management standards and protocols (e.g., SAML, OIDC, SCIM, OAuth2, JWT, session termination patterns). * Hands-on experience building integrations with major cloud platforms (e.g., AWS, GCP, Azure) and/or security tools (e.g., SIEM, SOAR, IdPs). * Demonstrated ability to prototype and deliver working software in languages commonly used for integration (e.g., Go, Python, TypeScript). * Proven ability to work cross-functionally with Engineering, Product, and GTM teams to translate partner opportunities into technical outcomes. * Strong communication skills with the ability to represent technical strategy to executives, partners, and customers. Bonus Points For: * Familiarity with confidential computing, secure enclave design, browser extension/runtime modification, and AI agent architectures a strong plus. What You Can Expect: * Integration strategy: Define and prioritize integration paths with strategic partners across the identity, security, and developer ecosystem (e.g., Identity Providers, Identity Governance & Administration, SIEM/SOAR, AI toolchains, cloud providers, et al.). * Prototype (POC) / pre-production development: Rapidly design and prototype advanced integrations such as MCP server connectors, ephemeral credential brokers, and agentic AI security workflows. Demonstrate end-to-end feasibility and serve as a technical proof point for productization. * Reference architectures: Develop reusable reference architectures and integration blueprints (e.g., SAML/OIDC flows, SCIM provisioning, OAuth2 JIT token issuance, agent-to-vault credential brokering). Ensure these patterns are secure, scalable, and align with 1Password’s identity security principles. * Cross-Functional collaboration: Partner closely with Engineering, Security, Product, and Business Development teams to translate integration opportunities into impactful product outcomes. Provide technical credibility in partner conversations. * Innovation leadership: Push the envelope, expanding how 1Password further delivers differentiated industry leading value to the security ecosystem. Explore novel use cases around PAM-in-the-browser, confidential computing for session management, and AI-driven security automation. * Technical evangelism: Represent 1Password’s integration vision in technical forums, with partners, and at industry events. Build trust with external architects and engineering leaders by engaging at a deep technical level. * Scalability and security: Ensure all integrations meet high standards for security, performance, and maintainability. Act as a subject matter expert on integration security models, including token management, encryption, and identity lifecycle management. USA-based roles only: The annual base salary for this role is between $291,000 USD and $437,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $240,000 CAD and $360,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. This posting is for an existing vacancy. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

Location: Remote in CO, IA, IL, KS, MO, or WY. Applicants must reside in one of these states to be considered for this position. Salary Range: $45,000 - $60,000 annually depending on experience and qualifications Job Summary: Note: This is a software support role focused on Student Information Systems used in schools — NOT hardware, network admin, developer, or general IT support. Are you a former educator who enjoys working with computer software? Do you love to move fast to resolve software issues and ensure that clients have a positive experience? Do you thrive on thinking outside the box and solving problems in creative ways? Then this position is for you! CIC is looking for Education Support Coordinators with excellent communication and people skills to support our web-based student management software for K-12 School Districts. The primary responsibility is to deliver top-tier support to our customers while quickly and accurately troubleshooting their issues. The desired candidate must be self-directed with the ability to work independently while also collaborating on issues as a team. Qualified candidates must be able to work under pressure and handle a multitude of support calls from K-12 personnel. As a key player on this team, you'll be delivering top-tier support to our clients, managing requests, troubleshooting software issues, and working closely with other CIC teams to escalate and resolve complex challenges. Key Responsibilities: • Learn CIC’s products (Infinite Campus and Tableau) and act as a Support Resource for CIC’s Customer Help Desk system., • Resolve an average of 10 – 15 Support Calls per day with an average response time of 35 minutes or less and an average resolution time of 35 minutes or less., • Ensure that customer support calls are handled in a timely manner and are not stagnant for more than 72 business hours., • Ensure that less than 10% of total calls are escalated to external resources., • Handle / resolve after hours support calls as necessary. A Culture Index survey will be sent to you via email upon completion of the application This must be completed in order to be considered for the position. CIC Team Member Benefits & Compensation: • Competitive Salary: Start your career with an impressive salary ranging from $45,000 - $60,000 / year! Your pay reflects your skills, experience, and location, with room for growth as you progress in your role., • Work from Home: Enjoy the freedom and flexibility of remote-based employment—work from your home office where you feel most productive and comfortable!, • Health & Wellness Covered: We’ve got your health taken care of with comprehensive medical, dental, and vision benefits, with CIC covering 75% of the monthly premiums. Stay healthy while saving money!, • Retirement Planning Made Easy: Secure your future with our 401k plan—complete with company contributions to help grow your retirement fund faster., • Generous Time Off: Take time to recharge with our vacation, sick leave, and holiday benefits, designed to support your work-life balance and keep you feeling refreshed.

Job Description – Full Stack PHP Engineer (Mid-Level) Reports To - Engineering Manager Summary AxisCare is hiring a full-time full stack mid-level Software Engineer to join our 100% remote team. Does this sound familiar? You’re a skilled developer, and you can get the job done, but you know there’s a lot more to learn. Maybe you’ve grown tired of agency life, and you’re looking for a place to go deep to develop expertise around system architecture and software design. This is the opportunity you’ve been looking for. Here you’ll find a talented group of senior and staff engineers deeply invested in your growth. • Building small, well-defined features within a project team with mentorship from more senior team members, • Effectively managing your time to make meaningful progress and ship on time, avoiding unimportant details, • Maintaining a humble, always-a-student approach, diligently seeking out opportunities for experience and self-directed learning, and eagerly sharing what you’ve learned with others We hire great people, invest in their growth, and trust them to do great work. That means software development typically happens within autonomous project teams that are responsible for driving well-shaped projects from concept to completion. No egos here. Just a handful of humble, talented, and conscientious builders who play well with others and work as a team to ship great things. What We’re Looking For • At least 2 years' experience as a professional software engineer on teams, building web apps with the full PHP web stack, including a modern PHP framework and HTML, CSS, and JavaScript., • Experience building React-based apps written in TypeScript., • Basic understanding of ___, • Experience working with relational databases like MySQL, • Experience with a distributed version control system like Git to collaborate on software development within a team, • A good writer, which is especially important given the asynchronous and technically precise nature of our work, • A mindset of software development as a team sport, preferring team success over personal achievement, • You’re able to work remotely and live in the Eastern, Central, or Mountain time zones in the US. You must be qualified to work in the United States or Canada. What We’d Be Excited to Find • Experience building applications designed to run in a cloud-native environment (a.k.a. The Twelve-Factor App), • Familiarity building and maintaining HIPAA-compliant software., • Experience designing and building RESTful APIs, • Experience integrating with third-party APIs Working Conditions • Manual dexterity required to use desktop computer and peripherals. Compensation and Equipment • Salary (TBD based on job experience and skill level), • Medical insurance is covered in full for the employee (Medical, Dental and Vision), • Company will provide laptop and other needed computer equipment How to Apply Please apply via BambooHR with your resume. We also encourage you to submit a short video cover letter (1–2 minutes) with your application, tailored to the prompt instructions ___. This video doesn’t need to be polished. We’re most interested in how you think, collaborate, and approach building products that support real people and operational teams. We receive a high volume of applications, and submitting a video is a great way to help your application rise to the top. You can include a link (i.e. Google Drive, Dropbox, Loom, etc.) to your video in the “Website, Blog, or Portfolio” section of your application. We strongly encourage candidates from all backgrounds and every walk of life to apply. Every person on our team brings their own unique perspective, and it’s what makes our products better and our work more rewarding. We’re eager to support you so that you can ship work you’re proud of. Candidates only. No recruiters, please. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

Support our healthcare partners and help them thrive at Meduit. We are seeking a hands-on Cybersecurity Analyst to strengthen our security posture. In this role, you will work with tools such as Rapid7 InsightVM/IDR and Microsoft Defender for Office 365 and Endpoint to identify, investigate, and remediate security risks. Strong Azure security knowledge is essential. • Investigate and respond to alerts from vulnerability scanning, endpoint security, endpoint detection and response (EDR), and intrusion detection and response (IDR) tools, • Monitor and manage identity security, MFA, and Conditional Access within Azure/Entra ID, • Document security investigations, findings, and remediation actions, • Collaborate with IT and cross-functional teams to resolve security issues and improve security controls, • Strong knowledge of Azure security, identity protection, and endpoint security, • Hands-on experience with Rapid7 and Microsoft security tools, including:, • Microsoft Defender for Office 365, • Microsoft Defender for Endpoint, • Microsoft Purview, • Ability to analyze alerts, investigate incidents, and recommend security improvements, • Strong documentation and communication skills, • Bachelor’s degree in Cybersecurity, IT, or a related technical field; bachelor’s degrees in other disciplines with demonstrated relevant professional experience may also be considered, • 2 to 4+ years of experience in cybersecurity or SOC operations, • Experience with the following tools and platforms:, • Microsoft Defender for Office 365, • Microsoft Defender for Endpoint, • Rapid7 InsightVM / IDR, • Microsoft Purview (DLP, OME), • Industry certifications, such as:, • Microsoft: SC-900, SC-200, SC-300, SC-400, AZ-500, • CompTIA: Security+ or CySA+, • EC-Council: Certified Ethical Hacker (CEH), • Salary: $80,000 to $95,000 depending on skills and qualifications, • Location: Remote, • Anticipated start date: 5/25/2026, • Internet Speed Test: A download speed of 30MB or higher & upload speed of 10MB or higher are REQUIRED. (you can test your speed here: ___), • Background check: As a condition of employment, a pre-employment background check will be conducted, • At this time, we are unable to consider candidates residing in the state of New York for this position What we offer: • Positive and engaging work culture, • Medical, Dental, and Vision insurance (among many other options), • HSA and FSA available, • 401K, • PTO and Paid holidays, • Internal Company Growth What we do: Meduit is one of the nation’s leading revenue cycle management solutions companies, partnering with hospitals and physician practices in 48 states to provide excellent, compassionate patient engagement. We focus our talents on addressing patient questions after their visit so our clients can focus on their treatment. Our core values that we live daily are Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. #LI-Remote

We want YOU to see YOUR future with us! ARE YOU: R=Resourceful I=Independent G=Goal Oriented H=Helpful T=Tenacious Then YOU are the RIGHT FIT FOR US! With over 50 years in the business, we strive to promote from within and create a positive impact for our team members and the many customers we serve! Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs Don’t just take our word for it, here are a few examples of what our team members are saying about us: “Awesome Leadership and Teamwork” “It’s awesome being part of this amazing team” We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment. We have opportunities for you to work from home. Does this sound like you? • Are you bilingual in English and Spanish?, • Do you enjoy taking inbound or making outbound calls?, • Do you enjoy helping others and finding solutions?, • Are you passionate about learning new things?, • You thrive working within a diverse team in an inclusive culture?, • Do you enjoy staying busy working at a fast pace? We are looking for Candidates with the following attributes, skills, and qualifications: • Bilingual in English and Spanish., • Computer skills in a windows-based environment., • Able to type at a minimum 25-30 words per minute, • Able to demonstrate integrity, honesty, and a strong work ethic, • Punctual, with great attendance., • Ability to multi-task while maintaining efficiency and composure., • Must be able to pass a post offer/pre-employment background check. Work from home requirements • High-speed fiber or cable internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite or 5G Internet is NOT supported), • WIFI connections ONLY, • Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas Shift availability Needed • Hours of availability between 8:00am - 12:00am ET Our Benefits & Pay • Paid Training, • WE PROVIDE ALL EQUIPMENT, • Family Oriented Team, • PTO, • Medical, Vision and Dental, • Company matching 401K plan, • Employee Assistance Program, • Short- and long-term disability, • Life Insurance options, • Starting pay $14.50 READY TO START YOUR NEW CAREER! APPLY TODAY! Equal Employment Opportunity Please note that Ansafone Contacts Centers, LLC (“Ansafone”) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. No Unauthorized Referrals from Recruiters & Vendors Please note that Ansafone Contacts Centers, LLC (“Ansafone”) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ansafone will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Fraudulent Employer/Job Posting Warning and Disclaimer Please note that Ansafone Contacts Centers, LLC (“Ansafone”) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against fraudulent employer/job posting scams, applicants should take the necessary precautions when interviewing for and accepting employment positions. Applicants should never provide their Personal identification numbers including but not limited to social security number (SSN), passport number, driver’s license number, taxpayer identification number, financial account number, or credit card number, birthdates, or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact Ansafone through our website to verify the authenticity of any employment opportunities.

This is a San Francisco–based hybrid role, combining in-office and remote work About Engenious Engenious is a technology company building next-generation AI products that transform how people work, learn, and create. We partner with fast-growing startups and global companies to design and scale intelligent systems — from AI-powered applications to full-stack platforms used by millions. Our team combines deep engineering expertise with product thinking to deliver solutions that are not just technically strong, but genuinely useful. About the Role We’re looking for a Backend Engineer to join our team and work on AI-driven products. In this role, you will be working as part of an Engenious team embedded with one of our clients, a leading technology company building products used at global scale. You’ll collaborate closely with both Engenious and client-side teams to deliver high-impact solutions. You’ll help build systems that support students throughout their writing journey — from drafting and citations to AI transparency and plagiarism detection. This role combines backend development with practical application of modern AI technologies, and you’ll be expected to actively work with AI-powered features as part of your day-to-day development. What You’ll Do • Build and ship end-to-end features across the high-load backend services, • Design scalable APIs and services, • Build and integrate AI-powered features into product workflows, • Work with LLM-based systems and AI-driven services, • Improve performance, reliability, and system architecture, • Collaborate with product, design, and AI teams (both Engenious and client-side), • Contribute to technical decisions and engineering standards, • Mentor engineers and support team growth What You’ll Work On • AI-powered writing and productivity tools, • Systems for AI transparency and authorship clarity, • Citation and attribution workflows, • Plagiarism and AI-usage detection, • Integrations with educational platforms and tools Requirements • 5+ years of experience in backend development, • Strong experience with Java and Spring Boot is a must, • Knowledge of system scaling, REST APIs, GraphQL, microservices, and message brokers (Kafka, RabbitMQ)., • Experience with Python, • Strong fundamentals in algorithms and system design, • Experience building or integrating AI-powered features (LLMs, APIs, or similar, • Experience building and scaling production systems, • Experience debugging complex systems, • Strong product mindset and attention to user experience Must be legally authorized to work in the United States at the time of hire; we are unable to provide visa sponsorship for this role Nice to Have • Experience working with LLMs or AI frameworks (OpenAI, Antropic), LangChain, Langraph, etc., • Background in high-scale applications, • Experience mentoring or leading engineers Contract to Full-time Conversion: Contractor Phase • Hourly rate, • Contract duration - 6-12 month, • Potential transition timeline Full-Time Conversion (Future Opportunity) • Full-Time Benefits, • Upon successful transition to a full-time role, the position may include: Comprehensive health benefits (medical, dental, vision, mental health), • Paid time off and holidays, • Parental leave, • 401(k) / retirement options (if applicable), • Professional development support, • Additional stipends (wellness, home office, etc.) Please note: These benefits are available only upon full-time employment and are not applicable during the contractor phase.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. As an Infrastructure Engineer, you’ll be directly interacting with other teams across Engineering and production. Through collaboration, you’ll help design, build, and operate the platform primitives—compute, networking, storage, CI/CD, and developer tooling—that power our applications end-to-end. You’ll drive reliability, security, and efficiency while enabling a great developer experience. You’ll also contribute to our strategic goals as we evolve our infrastructure and our practices to maximize our internal and customer impact. Our Platform Team is the backbone that keeps product teams shipping quickly and safely. We deliver direct customer value through our cloud capabilities and security. We impact internal success through partnerships with application teams and enabling a great development experience. • Steward core platform services: Implement container orchestration, service mesh, ingress, and secrets management at scale., • Cross-functional partnership: Collaborate with Product, Engineering, Data, and Security to deliver external and internal value., • Harden reliability: Improve observability (logging, metrics, tracing), and automated remediation to increase availability and latency., • Automate everything: Use infrastructure-as-code and configuration management to make systems and processes repeatable, auditable, and secure., • Scale cost-effectively: Optimize cluster utilization, autoscaling, and storage/networking to balance performance, reliability, and spend., • Level-up developer experience: Build internal tooling, templates, and golden paths that reduce cognitive load and time-to-first-deploy for product teams., • On-call & incident response: Participate in a sustainable on-call rotation, drive post-mortems, eliminate toil, and reduce MTTR via automation., • Enable fast, safe delivery: Evolve CI/CD pipelines (build/test/release), and environment strategies (dev/stage/prod)., • 4+ years of experience in software engineering with a focus on infrastructure, DevOps, and/or platform engineering, • Team focused mindset, with solid collaboration and communication skills, with a focus on enabling others., • Pragmatic problem-solver who communicates clearly, documents well, and thrives in fast-moving, high-ownership environments., • Experience working with cloud infrastructure, specifically Kubernetes., • Understanding of observability: metrics, logs, traces, and building actionable alerts/SLOs., • Familiarity with infrastructure-as-code tools., • Some programming experience in at least one modern programming language., • Awareness of security fundamentals: IAM, workload identity, network policies, encryption, and secrets management., • Open source contributions, • Experience with, • Company transitioning from startup to high-growth, • Google Cloud Platform, • Terraform, • Python, Go, and/or JavaScript (TypeScript), • Building and managing CI/CD systems and developer tooling You must have an eligible work permit in the USA or Canada to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base Salary Range: $180,000-$210,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Job Title: Senior Account Executive, Enterprise (New Logo) Job Type: Full-time Location: Remote - United States (Northeast) CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. CloudBees is looking for an Enterprise Account Executive in the Northeast of the United States to join the CloudBees sales organization. The ideal candidate will have experience selling software solutions into enterprise organizations in the United States. This key member of the sales organization will be responsible for generating, developing and closing new CloudBees deals. • Gain the trust of engineers, senior IT and business executives within key accounts and create long-term partnerships., • Qualify leads and opportunities with MEDDPICC framework., • Proactive research, networking and prospecting into top prospect companies in your assigned territory, • Responsible for building and managing a sales pipeline cross selling solutions into customers and prospects., • Understand and focus on the named account, customer and top prospect, territory list to drive enterprise growth., • Present and demonstrate CloudBees value and offerings to prospective customers., • Typically 8-10+ years experience in enterprise IT or software sales experience in the United States., • Ideal candidate will have experience within the fields of DevOps related software, Java middleware and/or open source software., • Can-Do attitude., • Experience in selling complex deals into multiple stakeholders in the organizations with demonstrated TCO/ROI, financially justified business case proposal experience., • A proactive, hands-on individual able to command the respect of the entire organization through leadership, intelligence, coach-ability and adaptability, integrity, curiosity, creativity, hard work and presence., • Team player - track record of building positive relationships with peers and others within the company., • Practical experience with MEDDPICC deal qualification framework., • Continuous and thoughtful listener and communicator; able to learn from customers and leverage input., • Proven track record of over-achieving sales goals., • Understanding of Salesforce.com and other sales tools (SalesLoft, 6sense, etc.)., • In accordance with applicable law, the following represents a reasonable estimated compensation range for this role: The estimated pay range for this role is $260,000 - $300,000 annually (OTE). Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Compensation for this role is base compensation + commission. Compensation shown is reflective of on target earnings (OTE). Outside of base compensation, CloudBees also offer stock options., • What CloudBees Offers:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • HSA/FSA, • Remote Work Environment, • Flexible Time Off, • Paid Company Holidays, • Parental Leave, • Variable Bonus Plan dependent on your role, • Stock grant opportunities dependent on your role This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

That's No Moon is an independent studio of storytellers and game-makers who believe in the power of narrative-driven experiences. With a diverse team of talented developers, our shared vision is to create the future of AAA experiences with a culture of creativity, collaboration, and responsible production practices. Our passionate team of developers helps shape our studio, our projects, and our future. We are looking for a skilled and well-rounded technical artist with a passion for game-making, knack for problem-solving, and interest in process and workflow efficiency, to join our team as the critical bridge between technology and art. Tech artists will collaborate with programmers, designers and artists to help build and support the pipelines to ensure successful asset/content deliveries from source art to final runtime. Responsibilities: • Own specific content creation pipeline or systems, such as World Partition Streaming Setup / HLOD Generation pipeline. Collaborate with Engineering regarding performance and memory, • Help identify game performance issues and bottlenecks and assist with general art content optimization, • Act as professional user, content developer, and engineering liaison in areas related to Unreal Engine to ensure proper usage/adoption as well as prototype/implement new features that meet functional and aesthetic requirements, • Support content creation in engine and build pipelines and tools as needed., • Educate and train tech artists that may be less experienced in Unreal on standard methodologies and make suggestions on problem solving approaches and techniques, • Troubleshoot various Unreal content authoring related issues encountered by users, • Produce assets that require Unreal technical expertise (I.e. setting up blueprints, shader networks, etc), • Collaborate with artists, TDs, and engineers to design/implement feature and pipeline improvements that directly meet production needs, • Evaluate and incorporate new engine release features into production workflow as they become available, • Write clear, maintainable code within the structure of studio code library, • Create/Maintain Unreal usage documentation Requirements & Skills: • (Required) 5+ years of professional experience in game development as a tech art generalist, • (Required) Unreal Engine World Partition Streaming / HLOD familiarity, • (Required) Unreal Engine Expertise both as power-user and developer (Blueprint & C++), Ability to expose C++ properties to Python/Blueprint, • (Required) Strong Blueprint/Python experience in the areas of tools and UI (EUW, PyQt), • (Required) Runtime rendering profile and optimization experience, • (Preferred) Knowledge/familiarity of various CG art fields (ex: modeling, materials, animation, lighting, vfx, etc) and how they are interconnected, • (Preferred) Maya proficiency, • (Bonus) Experience with writing shaders, • (Bonus) Maya API / Plugin Experience Qualities: • Proven track record to balance multiple tasks in a fast-paced development environment, • Self-motivated and capable to find solutions on one's own, • Capable of switching tasks quickly to address emergent production issues in a professional manner, • Great verbal and written communication skills to articulate issues and risks, • Collaborative, team oriented, and open to peer feedback, • Ability to learn, incorporate new features and techniques quickly into workflow, • High desire/focus to help making artists' lives better and processes more efficient/scalable, mindful of areas of workflow improvement, • Great attention to details, and ability to deliver consistent results TNM considers a number of factors when determining each role's base pay range, including industry benchmarks, location, experience, and other job specific skills. In addition to base pay, this role may be eligible for other incentive compensation including equity and profit share. The estimated base pay range for this role is U.S. only and not applicable for locations outside of the U.S. The estimated base pay range for this role is: $120k - $155k TNM offers competitive and comprehensive benefits that include medical, dental, vision, 401(k) match, flexible PTO, supplemental life and disability, and more. Eligibility to participate in these benefits may vary based on country of residence and/or part-time or temporary employment status. That's No Moon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, age, national origin, disability status, legally protected physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by law. To those interested in submitting for roles at That's No Moon, we have a few reminders to ensure a safe application process. 1. If one of our recruiters reaches out to you, it will be with a "@___" email address. We do not email via personal email addresses either., 2. We do not conduct interviews via Discord or WhatsApp., 3. We will not ask you to provide sensitive personal information., 4. We will never request that you buy equipment specifically for your interview/test. We are saddened that people are being taken advantage of and ask that, if you ever have any doubts about whether you are speaking to an official member of the That's No Moon team, to reach out to our official social handles directly. #LI-remote

Location: Remote: California, Oregon, Nevada Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $29.50 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Procurement Coordinator supports and oversees procurement activities by coordinating purchasing processes, maintaining accurate records, and ensuring timely ordering and delivery of goods and services. The role works closely with internal stakeholders, suppliers, Accounts Payable, warehouses, and the Finance organization to ensure purchases are made on time, within budget, compliant with policies, and aligned with quality standards. Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is preferred, • At least 1 year of experience in procurement or supply chain management is desirable, • Experience with procurement software and tools, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications, • Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Purchase Order Management: • Create, review, coordinate, and process purchase requisitions and purchase orders in accordance with company policies, • Track order status, confirm delivery schedules, and follow up on delays or discrepancies to internal stakeholders, • Coordinate with vendors and internal teams to resolve pricing, quantity, quality, and delivery issues Supplier & Stakeholder Coordination • Liaises with suppliers to gather quotes, pricing, and lead times, maintaining effective communication to ensure accurate and timely procurement, • Serve as a primary point of contact between vendors, internal departments, warehouses, and Accounts Payable., • Monitors supplier performance and maintain updated supplier information in the procurement database., • Maintain supplier documentation, onboarding records, and compliance requirements., • Communicates effectively with internal teams, suppliers, and vendors to relay order details, updates, and resolve any issues that may arise Documentation, Compliance & Controls • Maintains organized procurement records, including purchase orders, contracts, and relevant correspondence, • Ensures all procurement documentation is accurately recorded and easily accessible for reference and auditing, • Support 3 Way Match (PO, receipt, invoice) to ensure timely and accurate invoice processing., • Assist in ensuring that all procurement activities adhere to company policies, regulations, and ethical standards Systems, Reporting & Process Improvement • Assist in preparing regular reports on procurement activities, order status, and supplier performance for management review, • Support system testing, enhancements, and issue resolution, • Identify opportunities to improve procurement efficiency and processes Additional duties as required. • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%), • Free fiber internet service for all employees living in our service area, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva OpenData supports the industry by providing real-time reference data across the complete healthcare ecosystem, to support commercial sales execution, compliance, and business analytics. We drive value to our customers through constant innovation, using cloud-based solutions and state-of-the-art technologies to deliver product excellence and customer success. In the role of Senior Software Engineer, Data Platform at Opendata, you'll spearhead the development of entirely new architecture for our new Data platform from the ground up. Your primary objective will be to design and build a resilient, scalable cloud-based platform along with its accompanying tools. These resources will empower Opendata teams to efficiently create and distribute our valuable data assets. We value end-to-end ownership, which gives you the freedom to determine the correct course of action, do all due diligence, and execute solutions in your own creative way. Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time. \n What You'll Do • Lead the technical design, end-to-end architecture development of the data platform for Opendata, • Develop core platform components including data ingestion, storage and processing engine, • Develop algorithms to build complex data relationships, • Establish best practices in design and implementation of technical solutions, • Collaborate with Product team to adapt our data platform to changing demands in the market Requirements • 6+ years of experience as software engineer, with strong focus on designing and building scalable data platforms, • Strong understanding of data architecture principles and proven experience in designing and developing scalable data systems, • Experience working with Apache Spark, Airflow (or similar), Data Lakes and open table formats such as delta lake and/or iceberg etc, • Excellent SW development skills in one or more: Python/Java/Scala, • Strong experience in building data tools and libraries with AWS and/or GCP infrastructure and services, • Strong communication skills Nice to Have • Experience building and supporting scalable APIs for platforms, • Hands-on experience using DevOps tools and CI/CD, • Experience with Redshift, EMR, EKS or equivalent, • Previous experience in the Life Sciences sector Learn More Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $110,000 - $270,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

The SharePoint Developer develops and designs SharePoint websites and designs forms. Developers are responsible for ensuring that requirements are met, and the developed solution is technically sound. The SharePoint Developer will employ technologies that adhere to standards established by the organization, contractual requirements, industry standards and best practices and compliance with HIPAA and related security regulations. This position is full-time remote. Selected candidate must reside in North Carolina and be willing to travel to the home office (Morrisville, NC) for onsite team meetings as needed. Responsibilities & Duties SharePoint Development and Administration • Design, develop, debug, test, deploy, document, and maintain SharePoint solutions, • Use out-of-the-box functionality, as well as custom SharePoint forms and development using SharePoint Framework SPFx, • Implement, deploy, package, and maintain intranet portal site and SharePoint site, • Contribute to the process development and best practice. Look at new ways to improve resilience, performance levels and supportability, • Keep abreast of technical developments of operational importance to the agency and to participate in developing or setting standards as directed, • Customize SharePoint sites, lists, libraries, and workflows using third party tools and Power Automate to enhance functionality and streamline business processes, • Oversee end to end migrations from SharePoint on premises to SharePoint Online, ensuring a secure, efficient, and seamless transition for users and business processes, • Follow SharePoint best practices in content management and taxonomy Collaboration • Participate in the architectural design, development, customization, and integration efforts of solutions involving collaboration, portals, content management, and workflows, • Collaborate with SharePoint leadership, cross functional development teams, and IT stakeholders to gather requirements, design enhancements, and deliver customized SharePoint solutions that support business objectives, • Establish and maintain effective working relationships with all stakeholders Develop & Maintain Documentation • Develop both technical and end user documentation, • Ensure that applications and related services are documented and kept current, • Provide support and training to end-users, addressing technical issues and enhancing user knowledge of SharePoint features and best practices Provide End User Support • Aid with on-going SharePoint websites/Intranet application maintenance, • Handle support tickets, • Provide training for end users Minimum Requirements Education & Experience : Associates/Technical degree in Computer Science, Information Technology, or related field from an accredited College/University and at least five (5) years of professional experience developing and/or maintaining SharePoint solutions Or Bachelor’s degree in Computer Science, Information Technology, or related field from an accredited College/University and at least three (3) years of professional experience developing and/or maintaining SharePoint solutions Preferred: • Bachelor’s degree, • Demonstrated expertise with the SharePoint Framework (SPFx) and PowerShell scripting to support advanced SharePoint administration and automation., • Familiarity with intranet site design and hands on experience integrating Microsoft products—such as Viva, Teams, Planner, and Power BI—into SharePoint to enhance collaboration and user experience. Additional Training Preferred: Microsoft certified training in the areas specifically support by this position preferred. Knowledge, Skills, & Abilities • Knowledge of SharePoint 2016 and SharePoint Online M365, • Knowledge of industry standards and best practices for architecting solutions, including design patterns and Agile methodologies., • Basic knowledge and understanding of SDLC process, performing unit testing, and packing to deploy from development to Production., • Knowledge of and experience with Power Automate, Power Apps, Microsoft Flow, • Knowledge and experience with SQL, • Advanced technical writing skills, • Excellent customer service skills, • Excellent presentation skills, • Analytical skills, • Ability to communicate effectively, • Ability to problem solve, • Ability to discuss solution with end users, understanding their business needs and how to., • Ability to work effectively in a team environment, as well as work independently Employment for this position is contingent upon a satisfactory background check, which will be performed after acceptance of an offer of employment and prior to the employee's start date. Salary Range $91,884-$117,152/Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: • Medical, Dental, Vision, Life, Long Term Disability, • Generous retirement savings plan, • Flexible work schedules including hybrid/remote options, • Paid time off including vacation, sick leave, holiday, management leave, • Dress flexibility

This is an exciting opportunity to participate in advancing Natera’s oncology product portfolio of cutting-edge diagnostic tests. As a Senior Statistical Programmer, you will leverage your strong R programming skills and clinical trials background to contribute to the analysis and reporting of clinical trials supporting multiple regulatory submissions. PRIMARY RESPONSIBILITIES: • Primary programmer for one or more clinical validation studies supporting in vitro diagnostic submissions (e.g., IVDR, 510(k), CTA/CDx/PMA, etc.) including analysis datasets and Tables, Figures and Listing (TFL) generation., • Contribute to programming infrastructure, including R package development and maintenance., • Collaborating with statisticians, clinical teams, and data managers, • Creating and maintaining programming specifications for analysis datasets, • Performing data cleaning, transformations, and quality checks, • Perform programming validation and ensuring data integrity., • Supporting regulatory submissions by generating required analysis datasets, TLFs and documentation QUALIFICATIONS: • Bachelor’s in statistics, mathematics, computer science, or related field., • 3+ years related experience with at least 1 years experience in Clinical Trial analysis., • At least 2 years R programming experience. KNOWLEDGE, SKILLS, AND ABILITIES: • Proficient in R programming including building and maintaining packages., • Experience in analysis dataset and TFL generation., • Prior experience in NGS, genetics, and/or oncology diagnostics preferred., • Experience maintaining statistical computing environments a plus., • Experience with CDISC standard including SDTM, and ADaM is a plus $120,300 - $150,400 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Benefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance FSB&W is seeking accounting professionals to join our fast-growing team. We are a challenging and rewarding professional environment, where you will have opportunity for advancement and your talent will be respected and developed. FSB&W allows you to be involved in every aspect of client engagements – from workpapers through financials to preparing the tax return. We have a diverse client base, keeping you challenged with assignments that vary by industry sector and service area. You’ll interact regularly with clients, managers and partners, gaining knowledge, responsibility and growing professionally at a fast rate. At FSB&W, we are primarily cloud based, with a hybrid-work environment. We offer 2-3 days on site in our Vernon Hills, Illinois office and 2-3 days remote, affording you the opportunity to work from home or office as needed. Our fun, flexible and innovative culture will allow you to learn and grow with opportunities to work with partners and our professional team. This is a unique opportunity to work from either location with flexibility in scheduling and seasonality in public accounting. Job Duties Include: • Participate in audit planning, fieldwork, workpaper and financial statement preparation as well as client communication, • Conduct accounting compilations and reviews, • Preparation of individual, fiduciary, business tax returns, • Prepare sales and payroll taxes, • Conduct bookkeeping and related functions, • Provide outstanding client service and communication, • Bachelor’s degree with a concentration in Accounting, • CPA strongly preferred, or pursuing, • Minimum 1-3 years’ experience in public accounting preferred, • Knowledge of QuickBooks Software (Desktop and Online), • Highly developed software and Microsoft Suite skills, • Proficient in CCH software a plus Flexible work from home options available. Compensation: $58,000.00 - $85,000.00 per year FSB&W is an innovative accounting firm founded on the premise that culture, communication, collaboration and client service within an organization is crucial to its success. Our team of experienced accountants and tax professionals work together to implement these principles in every aspect of our business. As more and more independent accounting firms consolidate into regional and national firms, it is difficult for individuals and business owners to find a firm that offers personalized attention. It is with that in mind that FSB&W has emerged with a simple: but too often forgotten philosophy. An accounting firm should be large enough to handle high-level client needs but not so large that it is no longer able to provide the individualized service each of its clients require and deserve. FSB&W is committed to engaging with our clients and our personnel to help each reach their personal and professional goals. Fostering a diverse workforce that thrives on the unique experience and personality of our dynamic professionals, FSB&W brings a start-up mentality to a storied industry committed to delivering exceptional accounting, tax, and audit expertise to our clients. We are steadfast in cultivating relationships both in and outside our firm, from developing a personal connection with our clients to ensure they get the service they need, to investing in the professional development of our employees through leadership and growth opportunities. We hire a range of passionate and skilled individuals with a wide range of skill sets that extend the value we provide to our clients and amongst each other. FSB&W prides itself on providing a flexible work environment and mentorship opportunities as emerging leaders look to further their accounting careers. Come Join Our Team

Full-time Description If you are a motivated and experienced Senior Accountant looking to take your career to the next level,we would love to hear from you! Location: St. Louis, MO or Dallas, TX Work Schedule: Hybrid (2 days in office / 3 days remote) Annual Salary: $85-$90k Additional Annual Bonus: Up to 8% The ideal candidate for the Senior Accountant role will have a minimum of 2 years of public accounting experience, hold a CPA certification, and be bilingual in Spanish and English. They should have a proven track record of success in managing complex financial operations. As a Senior Accountant, you will play a crucial role in ensuring the accuracy and integrity of our financial reporting, while also contributing to the strategic growth of our company. The Gund Company is a leading manufacturer and fabricator of engineered material solutions, specializing in customized insulation parts. With 12 facilities worldwide, we pride ourselves on our consultative, engineering approach to understanding customer needs and our reputation for outstanding customer service and quality. Key Responsibilities Senior Accountant: • Prepare and review financial statements in accordance with GAAP., • Manage month-end and year-end closing processes., • Conduct financial analysis and provide insights to support business decisions., • Ensure compliance with federal, state, and local tax regulations., • Oversee accounts payable and receivable functions., • Collaborate with internal and external auditors., • Mentor and train junior accounting staff., • Bachelor's degree in Accounting, Finance, or related field, required., • Minimum of 2 years of public accounting experience, required., • Minimum of 2 years consolidation experience, required., • Strong knowledge of GAAP and tax regulations., • Excellent analytical and problem-solving skills., • Proficiency in accounting software and Microsoft Office Suite., • Exceptional attention to detail and organizational skills., • CPA certification. Why Join Us • Competitive salary and benefits package., • Opportunities for professional growth and development., • Collaborative and supportive work environment., • Access to cutting-edge technology and resources., • Paid Time Off (PTO) and Paid Holidays, • Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability, • 401(k) retirement savings program with 50% employer match (up to 6% of contributions), • ESOP (Employee Stock Ownership Plan) – The Gund Company is 30% employee-owned - Shares are awarded each year based on profitability with no out-of-pocket investment.Join a company that values your contribution and invests in your future.Apply today to start your career with The Gund Company! Reasonable accommodation(s) for the Senior Accountant may be made to enable individuals with disabilities to perform the essential functions of the Senior Accountant position. EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 0722025 RJ MW LD Salary Description $85-90K

Assistant Controller Location: Remote + occasional onsite / Charlotte, NC area preferred Compensation: $100,000-$120,000 About Us: Lighthouse Lab Services is the nation's premier medical laboratory consulting, management, and recruiting company. Our team of scientists, consultants, field service engineers, and industry experts works together to make quality lab testing more accessible. Position Overview: We’re seeking a detail-oriented, proactive Assistant Controller to oversee a wide range of advanced accounting and financial reporting activities in alignment with GAAP and technical accounting standards. This role manages both day-to-day accounting operations — billing, collections, accounts payable, payroll, commissions, inventory, tax filings, and fixed assets — and strategic functions including budgeting, forecasting, lease accounting (ASC 842), and board-level reporting. You’ll have the opportunity to lead projects from concept to completion, collaborate with leadership across departments, and contribute directly to the financial health and strategic direction of our fast-growing organization. Key Responsibilities: • Ensure accurate and timely preparation and maintenance of general ledger accounts, consolidated income statement, balance sheet, and cash flow statement, including daily record-keeping., • Facilitate monthly and annual close processes, including account and general ledger reconciliations, journal entries, accruals, and financial analysis., • Maintain and improve documented system of accounting policies and procedures; refine controls over accounting transactions to minimize risk., • Prepare and analyze monthly billings and commissions; investigate and resolve discrepancies in collaboration with relevant teams., • Manage inventory accounting and proper valuation of raw materials, WIP, and finished goods., • Conduct inventory reconciliation and review/annotate variance analysis with procurement and inventory teams., • Identify opportunities and implement process improvements to enhance accuracy, efficiency, and scalability in accounting operations., • Support budgeting and forecasting process in collaboration with operational and finance leadership., • Contribute to compliance and reporting related to ASC 842 lease accounting standards., • Provide financial insights and analysis to support business operations, decisions and the preparation of board reporting materials., • Lead assigned projects and system implementations from planning to execution, ensuring successful and timely outcomes., • Work cross-functionally with other departments to review contracts and ensure accurate revenue recognition., • Ensure accuracy and completeness of all client billing and associated revenue documentation., • Review and support accounts payable processes; evaluate expenses incurred., • Maintain and reconcile fixed asset records in accordance with internal policies and GAAP standards., • Collaborate with external auditors and tax professionals; provide necessary support for annual audits and filings. Education: Experience / Knowledge Requirements:, • Bachelor’s degree in Accounting, Finance, or equivalent is required., • 3+ years of public accounting experience (Big 4 or equivalent preferred)., • 2+ years of relevant industry experience in healthcare or life science., • Inventory and cost of goods sold (COGS) accounting required., • Familiarity with budgeting, forecasting, ASC 842, and board-level reporting preferred., • Experience with NetSuite, or a similar ERP system, is a plus., • Certified Public Accountant (CPA) is preferred; eligible for CPA is a plus.Compensation and Benefits, • Salary $100,000 - $120,000, based on experience and certification(s), • Annual Bonus, • Medical, Vision, and Dental insurance, • 15 days PTO + 10 Paid Holidays, • 401(k) retirement plan with up to 4% Company match, • Company-paid Life + AD&D, Short- and Long-Term Disability, • Paid Volunteer Time Off, • Partially Paid Medical Leave / Paid Parental LeaveIt is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities. If at any time during the application process, you need an accommodation, please contact ___ for assistance. Lighthouse Lab Services | 800-838-0602 | ___

“Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit ___. Follow Mineralys on LinkedIn, Twitter and Bluesky” Mineralys is a fully remote company. The Accounting Operations Senior Manager oversees procurement, accounts payable, payroll, and general operational accounting workflows. This role is responsible for ensuring accurate, efficient, and SOX‑compliant accounting operations across the organization. The ideal candidate brings deep operational expertise, strong leadership skills, and experience supporting a high‑growth life sciences environment. This remote position is based in Colorado, with regular bi-monthly, in person meetings with the Finance team in the Boulder region. Principal Responsibilities · Oversee procurement, accounts payable, payroll, and operational accounting functions with a focus on accuracy, compliance, and efficiency. · Manage end‑to‑end procure‑to‑pay processes ensuring alignment with policies, internal controls, and SOX requirements. · Lead and develop team members across procurement, AP, and payroll, fostering continuous improvement and operational excellence. · Optimize financial systems and tools, including NetSuite, TriNet, FloQast and Tipalti, to enhance automation, workflow efficiency, and reporting. · Partner with Finance, Legal, HR, and other stakeholders to ensure cross‑functional alignment and smooth operational processes. · Review and approve vendor contracts, purchase requests, payment batches, and payroll outputs. · Support month‑end and quarter‑end close through accrual review, reconciliations, and operational reporting. · Coordinate with internal and external auditors, serving as the subject‑matter expert for procurement, AP, and payroll processes. · Identify and implement improvements to strengthen internal controls, reduce risk, and scale operations for organizational growth. Skills and Attributes 1. Strong leadership skills with experience managing multiple operational functions., 2. Deep understanding of procurement, accounts payable, payroll processes, and accounting operations., 3. Proficiency with ERP and accounting automation systems, ideally NetSuite, TriNet, FloQast and Tipalti., 4. Ability to work in a fast‑paced, high‑growth environment with competing priorities., 5. Strong analytical, organizational, and problem‑solving skills., 6. Excellent communication skills with the ability to collaborate cross‑functionally., 7. High integrity and commitment to ethical and compliant business practices., 8. Comfort navigating ambiguity and implementing scalable operational solutions Travel This position requires up to 10 % travel. Frequently travel is outside the local area and overnight. Education and Experience · Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; advanced degree preferred. · 8+ years of progressive experience in accounting operations including procurement, AP, and payroll. · Experience in the life sciences sector strongly preferred. · Experience working in a public company environment with familiarity in SOX compliance. · Strong expertise with ERP systems such as NetSuite and other tools such as TriNet, FloQast and Tipalti. · Demonstrated success in managing teams and improving operational workflows. This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. US Salary Range: $145,000 - $160,000 #LI-Remote

Are you interested in working for a growing company, as part of a great supportive accounting team? Are you looking for an exciting opportunity in the medical IT industry? Do you seek a career, rather than just a job? If yes, you need to consider this role with PaxeraHealth Corp. PaxeraHealth is now hiring a Customer Care L3 Engineer to join our Implementation and Customer Care team. Don’t miss out on this great opportunity with a growing company. We seek an individual who will embrace our culture of excellence, service and integrity. As a developer of technologies that help manage millions of medical images every year, PaxeraHealth Corp. is shaping the industry and transforming technologies so radiologists and clinicians have what they need, including our AI solutions. As such, we are one of the best and brightest medical solutions companies for whom to work. This position is ideal for someone with a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support. This is a Remote Position located in the USA for our company that is located in Newton MA We offer on the job training, and a respectful, friendly work environment in a growing company! • Serve as the highest level of technical support for PaxeraHealth clients., • Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems., • Implement PaxeraHealth software solutions in cloud-based, virtual, and physical environments., • Support integrations with PACS, RIS/HIS, EMRs, and third-party healthcare IT solutions., • Document project activity, contribute to knowledge-based content, and perform root cause analysis., • Collaborate closely with project managers, engineers, and customers to ensure successful installations and timely resolution of service requests., • 5+ years supporting or implementing PACS or similar Healthcare IT software., • Bachelor’s degree in Computer Science or related field (or equivalent experience)., • Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE., • Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.)., • Technical knowledge in:, • Networking: TCP/IP, VPNs, NAT, VLAN, • Databases: SQL Server, queries, management, • Scripting: Bash, PowerShell, Ruby/Perl, HTML/XML, • Tools: Wireshark, IIS, Apache, OpenSSL, • Strong communication and interpersonal skills with a customer-first mindset. What We Offer in Return: • A Competitive Wage/Salary!, • Remote position, • Working for a rapidly growing company in the dynamic healthcare technology field!, • Benefits to include:, • Company Health, Vision and Dental insurance, • Life Insurance, • Paid Holidays, • Paid Vacation, • Paid sick time, • Paid personal days, • Work with an outstanding and dedicated team of accounting, IT, Marketing, and Administrative professionals who are committed to our company’s growth, • Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation Our Team Our most valuable assets are the talented, purposeful people on our team. In fact, they are the backbone of PaxeraHealth. We provide an environment that attracts, motivates, and retains the best people, enabling us to be highly productive and consistently achieve excellent results. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services. Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. If interested in this exciting opportunity to work for a company with tremendous growth potential, one which embraces diversity, offers a respectful, friendly work environment, yet one charged with the energy and excitement, please send your resume with salary requirements now! Don’t miss out on this great opportunity.

Full-time Description Join our innovative thermal solutions team—recognized as a Best Place to Work in PA! Advanced Cooling Technologies, Inc. (ACT), located in Lancaster, Pennsylvania, manufactures thermal management products for diverse industries and applications, including commercial satellites, military vehicles, medical devices, primary calibration equipment, and HVAC systems. ACT is seeking team members with a strong interest in performing mechanical inspections of complex parts. Position Summary Perform incoming inspections of materials and components, as well as in-process and final inspections of products for commercial and/or government customers. Develop, implement, and maintain CMM inspection programs to support dimensional verification of complex components based on engineering drawings and specifications. This role also assists in maintaining the Quality Management System and requires the ability to work independently while collaborating with engineering and production teams to support manufacturing quality and process improvement. The role focuses on inspection and measurement of high-precision machined components used in advanced thermal management systems across aerospace, defense, medical, and commercial applications. This role is expected to be performed primarily from our Lancaster, PA office. In certain circumstances, remote or alternative work arrangements may be considered based on the needs of the business and the candidate’s experience. Responsibilities • Ensure all products meet the highest quality standards in accordance with the Quality Policy and AS9100 procedures., • Develop a strong understanding of manufacturing and inspection processes, collaborating with engineering and production teams to understand component requirements and inspection criteria., • Develop, optimize, and maintain CMM inspection programs using software such as PC-DMIS or similar platforms based on engineering drawings and specifications., • Read and interpret engineering drawings and blueprints, including GD&T, to support dimensional inspection and verification of complex machined components., • Conduct dimensional inspections of machined parts using CMM equipment and manual inspection tools such as micrometers, calipers, and height gauges., • Perform receiving, in-process, final, and First Article inspections on manufactured and purchased products., • Analyze and interpret measurement data and generate inspection reports and documentation to ensure parts meet drawing requirements and specifications., • Identify and segregate non-conforming materials or components, prepare nonconformance reports, and support corrective actions when necessary., • Support supplier quality initiatives, follow Foreign Object Damage (FOD) prevention procedures, and remain current with advancements in CMM technology and measurement techniques., • CMM: 2 years, • Certificate from technical school or a minimum of 3 years of related experience in quality inspection of high-precision and custom products preferred., • Proven experience as a CMM Programmer / Operator in a manufacturing environment., • Proficiency in CMM programming software such as PC-DMIS, Calypso, or similar., • Strong understanding of Geometric Dimensioning and Tolerancing (GD&T)., • Strong problem-solving skills and attention to detail., • Proficiency in metrology principles and measurement techniques., • Ability to work collaboratively in a cross-functional team environment., • Strong verbal and written communication skills for reporting and documentation., • Prior experience with manual inspection equipment (calipers, micrometers, etc.). ACT offers competitive pay, excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment. ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. ACT participates in E-Verify. California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at .

Company Description BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields, including bromodomains, CAR-T therapy, cell signaling pathways, Coronavirus, CRISPR, deacetylases, demethylases, immunotherapy, kinases, methyltransferases, phosphodiesterase's, phosphatases, poly ADP ribose polymerases, and ubiquitin enzymes. The company is headquartered in San Diego, California and provides custom protein expression, biochemical and cell-based assays, cell line development, CRISPR, BLI and compound screening services. BPS Bioscience is scientist founded and driven, focusing on providing quality life science products and services to accelerate drug discovery and development for treatment of human diseases. Job Overview The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction. Responsibilities: • Build and maintain a network of sources to identify new sales leads., • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory., • Negotiate and close sales opportunities., • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions., • Demonstrate the functions and utility of products or services tailored to customer needs., • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools., • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams., • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly., • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction., • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements., • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools., • Provide periodic and accurate territory sales forecasts and reports., • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads., • Monitor market trends and competitor activity to inform sales strategy., • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service., • Demonstrates professionalism, resilience, and a positive attitude in all interactions., • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback., • Encourages knowledge sharing and teamwork to drive collective success., • Introduces and promotes effective sales techniques and/or tools to improve team efficiency., • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements., • Provide mentorship and training for other members in the department., • Manages the performance of direct reports if applicable., • Perform other duties as assigned. Required Qualifications: • Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business., • Minimum of 7+ years of relevant sales or industry experience required., • Proven sales and negotiation skills with a results-driven approach., • Excellent interpersonal and customer service abilities., • Ability to thrive in a high-paced, client-facing environment., • Strong organizational skills., • Demonstrates a high level of accuracy and thoroughness in all aspects of work., • Consistently ensures precision and completeness in documentation and communication., • Solid analytical and problem-solving capabilities., • Proficient in Microsoft Office Suite or related software., • Familiarity and use of CRM platforms and sales reporting tools., • Self-motivated and capable of working independently., • Willingness and ability to travel extensively within the assigned territory. Benefits! • 401k with company match, • Medical/Dental/Vision health insurance plans, • Vacation and paid holidays BPS Bioscience is an equal opportunity employer, without regard to race, color, religion, age, gender, sexual orientation, disability, or any other characteristic protected by applicable law.

LiveData | Remote, United States (Boston Metro Area preferred) | Full-Time LiveData has spent more than two decades solving the hardest data problem in healthcare: capturing what is actually happening inside a hospital operating room — in real time — and turning that signal into clarity for the clinicians, coordinators, and administrators who run one of the most complex environments in medicine. No other company has done this longer or gone deeper. Today, AI is accelerating both sides of that work — inside our product and engineering teams, and for the clinical users we serve. Our engineering team treats AI coding assistants as standard development tools, not experiments. LiveData was selected by Modern Healthcare as one of the Best Places to Work in Healthcare for 2025, its sixth consecutive year on the list. We are hiring a Product Owner to serve as the primary product voice for our largest government customer — a federal health system operating more than 100 hospitals nationwide. This role sits at the intersection of complex enterprise requirements, formal customer governance, and agile delivery. You will translate what a system of this scale needs into clear, prioritized product requirements and ensure LiveData delivers on those commitments with consistency and clinical credibility. You will participate in the customer’s formal governance processes — including the user group and change control board — while building day-to-day working relationships with clinical staff and program offices that surface what the system actually needs. This role involves up to 25% travel to federal medical centers and program offices. You will use Claude CoWork, Claude Code, and generative AI tools to prepare for stakeholder sessions, analyze requirements, and reduce administrative overhead so more of your time stays focused on the customer. • Represent the customer’s needs with clarity and authority inside LiveData — translating multi-facility requirements into user stories with acceptance criteria that engineering can act on without mid-sprint clarification, • Participate in the customer’s user group and change control board, ensuring LiveData’s product decisions move through formal approval processes on schedule, • Conduct structured discovery with clinical staff, administrators, and IT stakeholders at all levels; use root-cause techniques including the “5 Whys” to surface problems beneath stated requests, • Own the product backlog: intake, triage, priority alignment, and dependency tracking across a complex, fast-moving delivery portfolio, • Navigate auditability, data quality, and federal compliance requirements, ensuring product decisions reflect those constraints, • Drive sprint ceremonies and enforce Definition of Ready and Done at enterprise scale, • 3+ years as a Product Owner or Product Manager in a software product environment, • Experience working in a hospital or health system with direct understanding of clinical workflows and frontline staff pressures, • Experience navigating complex, multi-stakeholder enterprise environments and balancing priorities across clinical, operational, and executive audiences, • Proven ability to write user stories with clear acceptance criteria that engineering can execute without mid-sprint clarification, • Proficiency with Jira or equivalent agile tools; clear written and verbal communication in both clinical and government-facing contexts, • Demonstrated daily use of generative AI tools (Claude, ChatGPT, Copilot, or equivalent) as part of your product management workflow Preferred • Veteran status — firsthand understanding of VA culture and how care is delivered to veterans is a meaningful advantage, • Direct experience working in a hospital operating room or perioperative environment, • Familiarity with VistA (the VA’s EHR) or Oracle Health/Cerner, and healthcare data standards (HL7, FHIR), • Experience with government change control processes or formal customer user governance boards, • Familiarity with federal security and compliance frameworks, including FedRAMP authorization, • Experience with use of agentic generative AI tools, such as Claude CoWork or Claude Code in a product or business workflow, • Certified Scrum Product Owner (CSPO), PSPO, or equivalent agile certification, • Experience at a healthcare technology vendor, • Experience working in a SOC2 organization is a plus., • The customer is a national health system. The scope spans every facility in that enterprise. The decisions you shape affect the consistency, quality, and efficiency of veteran care across the country., • Governance is part of the job. Working within the customer’s formal structures — not around them — is how trust is built and how product decisions get approved and implemented at this scale., • Veterans bring a unique edge. If you have served, you understand VA culture, mission, and how care reaches veterans. That makes you more credible and more effective from day one., • AI-assisted workflows are expected. We use AI tools daily; comfort with AI-assisted work is a baseline, not a bonus. Competitive salary commensurate with experience. Benefits include health, dental, and vision insurance; 401(k); paid time off; and remote work flexibility. This is a fully remote opportunity. However, you must be able to meet approximately quarterly in the Boston area for all-hands, in-person get-togethers. We strongly prefer employees in the Eastern Time Zone. If you live elsewhere, it would be great to demonstrate previous experience working core M-F business hours between 8 AM and 5 PM Eastern. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship.

Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a skilled and motivated Frontend Vue.js Developer. As a Frontend Vue.js developer, you will assist with the integration of a custom application with other client based systems. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Work cross-functionally in an Agile environment, • Build/update custom web application within microservices architecture, • Work on front-end and ideally be able to support back-end code, • Utilize understanding of accessibility standards, • Work in a highly collaborative environment, • Juggle multiple tasks at once, • Work independently and collaboratively as needed, • Utilize superior interpersonal skills and strong communication skills, • Work directly with the Project Manager to support emerging client needs, • 5+ years of custom web application development experience, • 3+ years of VueJS 3+ experience, • 5+ years of experience with full-stack development, including understanding UI frameworks and back-end architecture interactions, • Bachelor’s Degree (or 2 additional years of experience), • JavaScript/CSS experience, • Strong experience developing/consuming FastAPIs and/or RESTful web services, • Solid knowledge of Scrum, Kanban Agile development methodologies, • Excellent issue resolution skills within open-source products, • Continuous integration (CI) experience, • Understanding mobile-friendliness of websites, • Familiarity with Section 508 standards, • Strong analytical, collaboration, and communication skills Preferred Qualifications • Bachelor’s Degree in computer science, engineering or related field, • Experience with the federal government, • Experience with Vite, Quasar, or Pinia (Highly preferred), • Proficiency with Agile project management tools (Jira, Confluence), • Experience working in Scrum or SAFe environments with 2 to 3 week sprint cycles, • Experience with Python back-end coding Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. Position Summary Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract. You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. \n What you'll do • Define the vision, goals, and measures of success for the products and services you manage, • Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches, • Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics, • Work closely with cross-functional teams to develop and ship projects, • Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors, • Collaborate with the project management team to prioritize roadmaps and inbound units of work, • Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors, • Understand and communicate the needs of end users and population segments we serve and government partners we work with, • Measure product progress toward business goals or user needs and translate data insights into action, • Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward Required skills • At least three (3) years of experience as a Product Manager of a cross-functional team, • Bachelor's degree or equivalent experience, • Experience running and/or shipping consumer web applications, • Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors, • Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator, • Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan, • Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs, • Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective, • Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations, • An adaptive, empathetic, collaborative, and positive mindset \n$98,000 - $153,000 a year\n Other requirements All roles at Nava require the following: ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired. ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future. ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. Perks working with Nava ● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. ● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. ● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. ● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. ● Employee wellness program: Access our comprehensive Employee Wellness Program. ● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. ● Fertility support: Benefit from fertility support and treatment options. ● Sabbatical leave: We offer a sabbatical leave program. ● 401k contributions: We match 4% of your salary in 401k contributions. ● Flexible work arrangements: We offer flexible work arrangements to suit your needs. ● Home office setup: Receive assistance with your home office setup and a monthly phone allowance. ● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). ● Learning and development: Access our comprehensive learning and development program. ● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. ● Equity stock options: Benefit from equity stock options. ● Employee referral program: Participate in our employee referral program. ● Commuter benefits: Enjoy commuter benefits. ● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. ● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work. Location You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

About the Company At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. ___, we are focused solely on developing software for automated trucks to transform how the world moves freight. Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. Meet the Team The Self-Driving Truck (SDT) Base Apps at Torc is responsible for developing telemetry and video streaming solutions that enable remote assistance and mission control. As a member of this team, you’ll work on next-generation automotive solutions that interface with electronic control units (ECUs), enabling visibility of the status and health of the truck via the cloud. Essential Duties and Responsibilities • Responsible for software development, including but not limited to, algorithm development, software design, implementation, unit testing, vehicle testing and deployed software maintenance while following quality, build, deploy and test processes, safety and process requirements and guidelines. Includes both Autonomous and Perception Engineers., • Responsible for executing full software development lifecycle activities using primarily C++ skills in Linux development environment using Lean-Agile methodologies., • Responsible to complete software assignments including but not limited to software design, implementation, unit testing, vehicle testing and deployed software maintenance while following quality, build, deploy and test processes, safety and process requirements and guidelines., • Assist in root cause analysis of issues found in testing and process automation steps., • Support team in identifying daily assignments and reporting progress at daily stand ups., • Support software and system level test plans and verification strategies to support ongoing feature development and bug fixes., • Designing and implementing systems responsible for data acquisition and analysis from remote vehicles in the field., • Responsible for ensuring software updates do not regress the software performance by utilizing simulation software and scenarios., • Passion for autonomy technology product area, • Communicate well in a team environment being able to clearly articulate progress, design expectations and support needed to help the team accomplish goals. What You’ll Need to Succeed • Bachelor’s Degree in Computer Science, Robotics, Electrical Engineering, or a related field with 5–7+ years of experience (or a Master’s Degree with 3–5+ years of experience)., • Proven expertise in C++ for algorithm development, system design, and high-performance tooling., • Experience developing embedded software in the automotive industry., • Strong debugging and validation skills in an automotive environment., • Understanding of automotive cybersecurity. Bonus Points! • ROS2 development experience, • Video streaming / H.264 experience, • Experience with cloud interfacing, • Exposure to DevOps practices, CI/CD pipelines, and containerization tools (e.g., Bazel)., • Familiarity with ISO 26262 and development of ASIL-compliant systems. Perks of Being a Full-time Torc’r Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers: • A competitive compensation package that includes a bonus component and stock options, • 100% paid medical, dental, and vision premiums for full-time employees, • 401K plan with a 6% employer match, • Flexibility in schedule and generous paid vacation (available immediately after start date), • AD+D and Life Insurance At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Job ID: 102537 Hiring Range for Job Opening US Pay Range $160,800 - $193,000 USD

JOB-2401 Remote Duration: 24 months We are seeking a skilled Kubernetes Administrator and Application Developer to join our team on a contract basis. The ideal candidate will have hands-on experience building cloud-native Kubernetes applications and administration of Kubernetes clusters, particularly with RH OpenShift, in bare-metal environments. Key Responsibilities • Collaborate with application development teams to deploy, scale, and manage cloud-native applications, • Administer and maintain Kubernetes clusters on bare metal and OpenShift platforms., • Monitor, troubleshoot, and optimize cluster performance and reliability., • Automate operational tasks using scripting and infrastructure-as-code tools (e.g., Ansible, Helm)., • Requires minimum 5 years job related work experience in excess of degree requirements, • Bachelor's Degree - Computer Science or related field (Required), • Or a combination of education and experience that provides equivalent knowledge to a major in such fields is required Skills • Proven experience developing and deploying cloud-native Kubernetes applications., • Scripting skills (e.g., Bash, Python) for automation., • Linux administration skills (preferred), • Hands-on experience administering Kubernetes clusters (bare metal and/or public cloud environments)., • Hands-on experience with Red Hat OpenShift Container Platform (preferred). MWResource offers medical, dental and vision coverage through Florida Blue, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants. Applications accepted on a rolling basis until filled. MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group. Candidates must be authorized to work in the United States. Candidates will be required to pass a background check and drug screening. Please note we are not open to outsourcing our recruitment needs.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

Atropos Health is the developer of GENEVA™ OS , the operating system for rapid healthcare evidence across a robust network of real-world data. Healthcare and life science organizations work with Atropos Health to close evidence gaps from bench to bedside, improving individual patient outcomes with data-driven care, expediting research that advances the field of medicine, and more. We aim to transform healthcare with timely, relevant real-world evidence. Atropos Health is seeking a dynamic Staff Sales Engineer to join our growing Commercial team. The Staff Sales Engineer role is an externally-facing, revenue-focused role, responsible for working with the Sales team to demonstrate the value of Atropos Health’s solutions to Life Sciences prospects and clients. The Staff Sales Engineer researches customers, understands their needs, and aligns Atropos Health’s solutions to those needs. They are responsible for the creation of presentation content, including demos, and will be integral to present the solution to customers during meetings. The ideal candidate for this role has prior experience selling and delivering real world evidence and precision medicine solutions to life sciences and pharmaceutical companies and has a deep understanding of the healthcare industry, data, technology, and analytical methods. This candidate must have extremely strong communication skills and must be able to clearly and concisely articulate complex ideas and concepts common to the healthcare industry. This person is expected to be a subject matter expert and must conduct themselves with poise, often pivoting in real time to meet customer needs. * Collaborate with the sales team to identify and engage potential Life Science clients, understanding their unique needs and pain points. * Deliver compelling product demonstrations and presentations that highlight the value proposition of Atropos Health’s products and services. * Serve as a technical resource during the selling process, addressing client queries and providing in-depth knowledge of solution capabilities. This includes learning Atropos’ Temporal Query Language and applying it to the curation of cohorts and the generation or preliminary analyses. * Understand pricing, customer value, and pricing strategy to articulate ROI to customers during the sales process. * Work closely with product management and engineering teams to convey customer feedback and influence product development, ensuring alignment with market demands. * Develop and maintain strong relationships with key customer stakeholders. * Participate in industry conferences, workshops, and webinars to enhance awareness of Atropos Health’s offerings and expand professional networks. * Excellent verbal and written communication skills are required for this role. * Strong initiative and the ability to work independently. * Prior experience working with real-world healthcare data (EMR, claims, etc.) and deep knowledge of its advantages, shortcomings, and use cases is required. * Demonstrated experience working with a sales team. * Strong technical skills and hands-on experience with SQL is required. Additional coding languages (e.g., R, Python) is a plus. * Prior experience working and proven aptitude in a startup environment. * An advanced degree in a clinical setting (e.g., clinical informatics, ___, PharmD, MPH, M.D.) is preferred. * 7+years work experience in healthcare, consulting, or pharmaceuticals/biotech in a customer facing role is required. The Sales Engineer reports directly to the Vice President of Sales Engineering, ___. We are a remote first company! All applicants must be legally authorized to work in the United States on a full-time basis and must not require, now or in the future, employer sponsorship. At this time, we are unable to hire in the following states and territories: Wyoming, North Dakota, Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands. * Bias to Action. We are driven by urgency and persistence, ensuring our actions contribute to the relentless pursuit of our mission. * Intellectual Honesty. We are committed to the integrity of our work, seeking truth, and building transparent methodologies that go beyond industry norms. * Compelled by Curiosity. We seek to solve the unknown, push boundaries, and do not accept the status quo. * Impactful Innovation. We pioneer solutions that pursue equity and representation that have a transformative impact for our customers, users, and patients. * Mindful Mentorship. We approach all interactions with an empathetic understanding, actively investing in the growth of each other and our customers. * Health Benefits. Our benefit package includes employer paid Medical, Dental, Vision, Life, STD, and LTD insurance. We also offer FSA. * Parental Leave. We offer up to twelve weeks of paid leave for new parents who have been at the company for 6+ months. * Financial Wellness. Save for retirement through our 401k plan with Human Interest. * Flexible Work Environment. We're a remote first company with a flexible vacation policy. * Home Office Stipend. All full-time employees will receive a stipend to support their remote office setup. * Offsites. As a remote company we take time 2-3 times a year to get together in small teams and all together as a company. At Atropos, we are committed to fostering a diverse, inclusive, and equitable workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We are an equal-opportunity employer that does not discriminate on the basis of race, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetics, disability, pregnancy, veteran status, or any other legally protected status. Atropos participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.

Saalex Corporation is seeking a Business Intelligence & Automation Developer in Ridgecrest, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $108K-$140K (depending on experience) Work Location: This is a remote position (see on-site requirements below). **Onsite requirements: This is a remote position however travel may be required to customer's site in China Lake/Ridgecrest, CA Essential Functions: • Design, development, maintain, and deploy automated business processes and software robots using UI Path., • Perform ETL (Extract, Transform, Load) tasks, including data manipulation and transformation of data analysis and reporting., • Develop complex SQL queries and manage data structures to support automation and reporting requirements., • Create and maintain data models, reports and dashboards using Qlik., • Collaborate with business/financial analysts and stakeholders to gather requirements and develop solutions., • Troubleshoot and debug RPA bots, SQL queries, and Qlik reports to ensure optimal performance., • Maintain clear and comprehensive documentation for all development projects., • 3-5 years of professional experience in software development or a related field., • Expertise in Ui Path development, including bot design, exception handling and deployment., • Knowledge of and experience with Databricks., • Proficiency with SQL, with complex query writing, data manipulation and database design., • Experience with Qlik for data visualization and business intelligence and Jupiter/Advana community for data exploration and development., • Excellent problem-solving skills and the ability to work independently., • Strong communication and collaboration skills to work effectively with cross functional teams. Desired: • UiPath certification – Automation Developer Professional Education: HS Diploma or GED required. Security Clearance: Must be eligible to obtain a Secret clearance, Active Secret clearance preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Stock Option Plan

COMPANY At ___, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience. Founded in 2017, we’ve processed over 78M+ transactions and $140B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto. When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning. Drive pipeline generation and field sales * Attend conferences, ecosystem events, and in-person meetings to source high-quality opportunities. Build relationships with developers, protocols, wallets, and enterprise teams to fuel consistent top-of-funnel growth. Own the full sales cycle * Lead discovery, qualification, technical scoping, and deal strategy. * Run a structured, consultative sales process and independently close new business across both crypto-native and traditional teams exploring Web3. Perform selective account management * Manage and grow the accounts you originate, serving as an ongoing point of contact. * Provide account coverage when needed and collaborate with existing GTM teammates to deliver strong customer outcomes. Develop outbound motion and prospecting discipline * Run targeted outreach into priority segments, experiment with messaging, and refine outbound programs that scale. * Balance field activity with thoughtful, repeatable prospecting. Collaborate cross-functionally on GTM process * Partner with leadership, Product, Marketing, and Operations to refine segmentation, pipeline visibility, sales operations, and handoffs. * Help establish an early sales playbook, including qualification frameworks and account allocation rules. Shape commercial strategy with leadership * Provide input on quota design, compensation structure, territory planning, and early GTM org design as we scale. * Play a key role in establishing a durable revenue engine. Represent 0x as a credible, knowledgeable GTM leader * Develop a strong understanding of our infrastructure, API offerings, and the broader crypto ecosystem. * Serve as a trusted guide to prospective customers evaluating 0x. * 5–10+ years of full-cycle sales experience, with a track record of sourcing your own pipeline and closing deals; comfort managing accounts you originate. * Strong field-sales capability — able to travel, attend conferences, meet prospects in person, and drive relationship-based pipeline growth. * Excellent communication and consultative selling skills, with experience selling to technical buyers or developer teams. * Demonstrated ability to operate with high autonomy in an early-stage GTM environment with evolving processes and limited structure. * Collaborative mindset with the ability to partner closely across Product, BD, Leadership, and Operations. * High integrity, low ego, and alignment with 0x values: do the right thing, consistently ship, and focus on long-term impact. * Willingness to travel globally for customer meetings, conferences, and twice-annual team offsites. * Knowledge and passion for decentralized finance and the ___ * Exhibit our ___: do the right thing, consistently ship, and focus on long-term impact * Willingness to travel globally for two annual in-person team meetups - all travel expenses covered * Experience in crypto/Web3 sales, particularly in infrastructure, APIs, developer tooling, or blockchain data products. * A hybrid background in Web2 SaaS/B2B sales, bringing structured sales fundamentals while remaining adaptable to crypto’s pace. * Familiarity with selling technical infrastructure or API-driven products. * Exposure to early GTM building, such as outbound program creation, segmentation, or sales playbook development. * Strong interest in or existing knowledge of DeFi, blockchain ecosystems, and the broader crypto landscape. * Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents * 401k and FSA for U.S.-based employees * Monthly mobile phone bill, wellness, and pre-tax transportation expense * Covered mental health benefits (included professional therapy sessions) * A supportive remote environment * Lunch reimbursement for all employees across the globe! * Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need * 12-week paid parental leave * Great office conveniently located in the SF Financial District for those in the region! * Flexible vacation: Take time when you need it (and we really mean it!) 0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.

Are you looking for an exciting challenge... A change in pace using your Rad Tech expertise to demo and train others? Due to our growth, PaxeraHealth Corp. now has a need for someone with Radiology Technologist experience to join our talented team of individuals as Clinical Applications Specialist. We seek a talented and qualified professional who will embrace our culture of excellence, service and integrity. This person will perform perform pre/post-sales presentations, training and support of our PACS/medical imaging software to our clients in the USA region. PaxeraHealth, a pioneer in innovative enterprise imaging solutions, is making waves around the globe with its cutting-edge technologies focused on AI Assisted Diagnostic Imaging Reading and Generative AI. As a developer of technologies that help manage millions of medical images every year, PaxeraHealth is shaping the industry and transforming technologies so radiologists and clinicians improve care and drive results. Join PaxeraHealth now and work for a a global leader as we are growing rapidly in the USA. The position is a remote position for a company located in Newton, MA, and requires someone who is energetic, willing to learn and wants to be involved in a fast paced and exciting environment. We offer on the job training, and a respectful, friendly work environment in a growing company! RESPONSIBILITIES: • Serve as a software expert to clients and internal team members., • Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site., • Create presentations, videos and other training materials as required for webinars, workshops and training sessions., • Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software., • Participate in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables., • Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools., • Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions. Help with the product setup process as well as provide product presentations to customers and visitors during trade shows., • Experience as a radiology technologist or in similar clinical role. A deep understanding of medical imaging and the challenges faced by professionals in this industry., • A Bachelor’s degree in Radiology, Biomedical Engineering or similar field is required., • Strong presentation skills with sales ability, • Ability to absorb and convey highly technical information., • A hands-on and customer-centric approach., • Must be able to travel to demonstrate to clients and to trade shows on occasion., • Good time management skills and ability to prioritize tasks., • Ability to work as part of a team., • Proficient in Microsoft Office Suite and information technology., • Must be able to pass a drug test, criminal background check, possess a valid driver’s license and acceptable driving record. • A Competitive Wage/Salary!, • Working for a rapidly growing company in the dynamic healthcare technology field!, • Benefits to include:, • Company Health, vision and Dental insurance, • Paid Holidays, vacation, sick time and personal days., • Work with an outstanding and dedicated team of professionals who are committed to our company’s growth, • Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation

Atropos Health is the developer of GENEVA™ OS , the operating system for rapid healthcare evidence across a robust network of real-world data. Healthcare and life science organizations work with Atropos Health to close evidence gaps from bench to bedside, improving individual patient outcomes with data-driven care, expediting research that advances the field of medicine, and more. We aim to transform healthcare with timely, relevant real-world evidence. Atropos Health is seeking a dynamic Senior Sales Engineer to join our growing team. The Senior Sales Engineer role is an externally-facing role, responsible for working with the Sales team, specifically the SVP of Big Tech to demonstrate the value of Atropos Health’s solutions to Big Tech prospects & clients. The Senior Sales Engineer researches customers, understands their needs, and aligns Atropos Health’s solutions and services to those needs. They are responsible for the creation of presentation content, including demos, and will be integral to present the solution to customers during meetings. The ideal candidate for this role has prior experience selling to, or working at, a Big Tech company (e.g., Google, Meta, AWS, OpenAI, etc.) in a healthcare focused division. The person has a deep understanding of the healthcare industry, data, technology, and analytical methods. This candidate must have extremely strong communication skills and must be able to clearly and concisely articulate complex ideas and concepts common to the healthcare industry. This person is expected to be a subject matter expert and must conduct themselves with poise, often pivoting in real time to meet customer needs. * Collaborate with the sales team to identify and engage potential Big Tech clients, understanding their unique needs and pain points. * Deliver compelling prospect-specific product demonstrations and presentations/materials that highlight the value proposition of Atropos Health’s products and services. * Serve as a technical resource during the selling process, addressing client queries and providing in-depth knowledge of solution capabilities. * Work closely with product management and engineering teams to convey customer feedback and influence product development, ensuring alignment with market demands. * Develop and maintain strong relationships with key customer stakeholders. * Participate in industry conferences, workshops, and webinars to enhance awareness of Atropos Health’s offerings and expand professional networks. * Travel is limited but Senior Sales Engineers are expected to travel at least twice per year to company events. Additional travel is ad hoc and based on client meetings and conferences. * Excellent verbal and written communication skills are required for this role. * Strong initiative and the ability to work independently. * Prior experience working with real-world healthcare data (EMR, claims, etc.) and deep knowledge of its advantages, shortcomings, and use cases is required. * Strong grasp of AI technologies and healthcare applications is required. * Pricing and contracting experience is a plus. * Demonstrated experience working with a sales team to coordinate an effective sales process. * Strong technical skills and hands-on experience with SQL is required. Additional coding languages (e.g., R, Python) is a plus. * Prior experience working and proven aptitude in a startup environment. * An advanced degree in a clinical setting (e.g., clinical informatics, MPH, MD) is preferred. * 5+years work experience in big tech, healthcare, consulting, or similar client-facing roles is required. The Senior Sales Engineer reports to the VP, Sales Engineering. We are a remote first company! All applicants must be legally authorized to work in the United States on a full-time basis and must not require, now or in the future, employer sponsorship. At this time, we are unable to hire in the following states and territories: Wyoming, North Dakota, Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands. * Bias to Action. We are driven by urgency and persistence, ensuring our actions contribute to the relentless pursuit of our mission. * Intellectual Honesty. We are committed to the integrity of our work, seeking truth, and building transparent methodologies that go beyond industry norms. * Compelled by Curiosity. We seek to solve the unknown, push boundaries, and do not accept the status quo. * Impactful Innovation. We pioneer solutions that pursue equity and representation that have a transformative impact for our customers, users, and patients. * Mindful Mentorship. We approach all interactions with an empathetic understanding, actively investing in the growth of each other and our customers. * Health Benefits. Our benefit package includes employer paid Medical, Dental, Vision, Life, STD, and LTD insurance. We also offer FSA. * Parental Leave. We offer up to twelve weeks of paid leave for new parents who have been at the company for 6+ months. * Financial Wellness. Save for retirement through our 401k plan with Human Interest. * Flexible Work Environment. We're a remote first company with a flexible vacation policy. * Home Office Stipend. All full-time employees will receive a stipend to support their remote office setup. * Offsites. As a remote company we take time 2-3 times a year to get together in small teams and all together as a company. At Atropos, we are committed to fostering a diverse, inclusive, and equitable workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We are an equal-opportunity employer that does not discriminate on the basis of race, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetics, disability, pregnancy, veteran status, or any other legally protected status. Atropos participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist Reports to: Service Operations Manager Location: Remote, US Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are looking for an enthusiastic and detail-oriented Customer Service Specialist to join our growing Service Operations team. This entry-level role focuses on providing outstanding customer support by assisting with inquiries, resolving issues, and ensuring a seamless customer experience. You’ll collaborate with various teams and learn to effectively manage day-to-day customer interactions while gaining valuable skills in a fast-paced, remote-first environment. Key Responsibilities: Customer Support & Issue Resolution: • Respond to customer inquiries via email and phone, providing prompt and accurate assistance., • Address and resolve common customer issues, escalating complex cases to the appropriate team when necessary., • Conduct follow-ups to ensure all customer concerns are addressed and resolved., • Document customer interactions and resolutions in CharterUP’s proprietary software system. Live Trip Monitoring: • Act as Live Trip Support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Serve as the primary point of contact for drivers, customers, operations teams, and Enterprise Sales during active trips., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in Sprinklr., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience and Skills: • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with Sr. Manager, Logistics & Customer Support, • Step 4: Offer & background check Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.