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Job Description Workplace Type: Hybrid About Us: Pickett, an ESP Associates company, is a highly innovative surveying and engineering company with over 60 years of industry experience serving clients throughout the US and Caribbean. At Pickett, we use the acronym S.O.L.V.E. to define our core values that include: Safety first, Outstanding service, Lasting relationships, Valued teamwork and Engaged culture. “We solve the problems that matter” and we are always looking to add passionate, motivated, and qualified individuals to our rapidly expanding team. About the Role: As a Survey Manager, you are accountable for the overall surveying procedures for large projects and specific clients within an assigned region. What You Will Be Doing: • Manage and coordinate surveying procedures and processes, including survey employees and survey subcontractors to ensure projects are surveyed correctly in order to meet or exceed project requirements, • Plan and ensure the execution of land surveys and other survey related documents, sign and seal surveys, • Interpret survey field notes to prepare certified boundary surveys, topographic surveys, right-of-way control surveys and other survey related documents. Process and verify the accuracy and sufficiency of collected data, • Provide everyday supervision of assigned survey field crew on quality and survey methodology, and gather all necessary information needed to meet the survey requirements, • Assist Director and Vice President of Surveying with business development, client management and preparation of proposals, • Monitor projects while interfacing with clients on technical matters., • Prepare and maintain project progress and status reports, letters, files and other documentation related to projects, • Schedule and order survey materials and/or equipment to ensure project timelines are met, • Analyze and interpret technical information and/or property descriptions for surveying or related operations, • Provide land boundary and surveying related expert testimony in court cases., • Utilize Civil3D, Trimble Business Center and other industry related software as needed to complete projects, • Bachelor’s degree in Surveying, Geomatics, or equivalent work experience in survey or civil engineering environment (required), • 10+ years of experience in responsible charge of all aspects of surveying and mapping (required), • Professional Surveyor and Mapper license (PSM or PLS) (required), • Understanding of the power and utility industry (preferred), • A valid driver's license and driving record acceptable to our company insurance provider is a condition of initial and continued employment (required), • Ability to work in a safe manner and obey safety regulations at all times, • Proficient with latest version of Civil3D and other surveying and mapping software, • Proficient in running and adjusting various survey instruments including GPS equipment, levels, and robotic total stations with electronic data capabilities, • Proficient in technical math, including Geometry and Trigonometry, • Extensive knowledge of Microsoft Excel, Google Earth, Trimble business center, GIS and GPS, • Extensive knowledge of survey and mapping principles, practices, standards, procedures and project management, • Considerable knowledge of principles and practices of photogrammetric mapping, LiDAR and other remote sensing, • Must be highly organized with excellent verbal and written communication skills., • Must have the ability to work under pressure and meet fixed deadlines on a timely basis and have the ability to work both as an individual contributor and within a team environment You will have the opportunity to learn, grow and directly contribute to our business. You will also have a very visible and tangible impact by solving real world problems. You will contribute significantly to the growth and development of our company while also continuing to be challenged and inspired along the way! Pickett offers an excellent employee benefits package including: • Competitive compensation with yearly performance reviews and discretionary annual bonuses, • 401(k) (Traditional & Roth plans) with a guaranteed employer match of 100% up to the first 3% and 50% on the next 2% (eligibility after 60 days), • PTO (Paid Time Off) & 10 Paid Holidays, • VTO (Volunteer Time Off) of 4 hours each year (prorated during first year based on hire date), • Tiered Health, Vision & Dental Insurance Options (eligibility after 30 days), • Behavioral Medicine through Teladoc, • Short-Term Disability Insurance (Employer paid), • Long-Term Disability Insurance, • Life Insurance, • Pet Insurance, • Education Reimbursement Opportunities, • Flexible and Dependent Benefits Plan, • Referral Bonuses

Job DescriptionSummary Growing company looking for a competent Sales Associate to respond to leads, cold call, set appointments, complete product training, close deals and work with vendors. The right candidate should have previous sales experience in technology sales. Must have worked for a Microsoft Partner or Microsoft. To be successful in this role, you will need to be highly energetic, have excellent networking skills and bring a consultative sales approach to help generate new relationships with companies seeking to purchase IT services and solutions and outsource there IT management. Position is commissioned based with a salary. Requirements • Must have sold Technology solution preferably Microsoft Solutions, • Effectively, professionally, and respectfully represents our organization to other staff members, customers, vendors and potential customers., • Must have experience as a Sales account management, • Possess a competitive team spirit with a strong aptitude for follow through, • Exceptional time management, • Comfortable executing a high call volume with a professional and friendly phone manner., • Able to ask key questions and prospect potential clients and determine if they are qualified for the platform, • Ability to schedule and execute new business presentations multiple times per week, • Excellent verbal, written, communication and sales skills, • Ability to build and maintain client relationships and secure new customers, • Strong computer skills and ability to multi-task, • Enjoy working in a fast paced environment within a team of like-minded individuals, • Some sales experience in a technology or retail environment, • Some Industry knowledge: IP, AV technologies, Computer Software and Hardware., • Some experience selling, negotiating, and closing skills with ability to build long term business relationships, • Ability to learn quickly, process high volume, and think outside the box, • Strong work ethic, do what it takes to get the job done-approach, while maintaining high ethical business standards, • Significant customer service, organization, and multi-tasking abilities, • Understanding of Basic Industry Concepts, • Willing to learn new technologies like MS Dynamics or Azure. Education • Bachelors degree preferred, • Knowledge of relevant CRM Application, • Knowledge and experience of customer service practices This is a remote position.

Job DescriptionPosition Summary The Security Dispatcher serves as the central communications coordinator within the 24/7 Security Operations Center (SOC). This role is responsible for monitoring real-time security activity, dispatching officers to scheduled posts and emergent situations, and maintaining constant communication with field personnel and supervisors. Dispatchers provide remote assistance to customers and staff, document all incidents through digital reporting systems, and ensure accurate, timely information flow across the operation. As the first point of contact for emergencies, service requests, and operational issues, Security Dispatchers play a critical role in maintaining safety, accountability, and seamless coordination throughout the security program. Position Details Location: Tampa, FL 33602 Pay Range: $19.23 per hour + Benefits Schedule: 4 PM–12 AM (2 days) and 7 PM–3 AM (3 days) Competitive Benefits Package: • Insurance Options – Major medical, dental, and vision coverage available., • Tuition Assistance – Get up to $3,500 for continuing education., • Performance-Based Incentives – Earn up to $1,200 in additional rewards., • Annual Pay Increases – Your hard work and dedication won’t go unnoticed., • Professional Development – Access to 150+ industry-specific training courses., • Customer Support & Assistance, • Provide remote assistance to patrons, visitors, and staff using video/audio communication systems., • Support users with access issues, payment kiosks, and general service inquiries., • Dispatch & Coordination, • Dispatch security officers, supervisors, or staff to resolve incidents, service requests, or emergencies., • Act as the primary communications hub for all field personnel during active shifts., • Monitoring & Incident Response, • Observe and report activities across assigned properties through surveillance, access control, and tracking systems., • Monitor traffic flow, entry, and exit points to ensure safety and accountability., • Contact police, fire, EMS, or emergency responders when required., • Reporting & Documentation, • Maintain accurate logs of incidents, service calls, and communications in the digital reporting system., • Produce daily activity reports and escalate critical incidents to supervisors., • Coverage & Accountability, • Conduct scheduled radio checks and confirm officer accountability in the field., • Verify guard clock-ins, post coverage, and compliance using GPS-enabled platforms., • Reliable & Responsible – Security depends on trust and consistency., • Observant & Detail-Oriented – Always aware of surroundings and potential threats., • Professional & Composed – Represents the Signal brand with confidence and integrity., • Problem-Solver – Capable of making quick, logical decisions under pressure., • Tech-Savvy – Comfortable using a smartphone for reporting and communication., • High school diploma or GED., • Customer service orientation with ability to remain calm under pressure., • Strong verbal communication, multitasking, and crisis-handling skills., • Proficiency in phone and computer usage., • Must pass background check and drug screening., • Locally Owned & Operated: Work for an independently owned Signal franchise that values its team., • Equal Opportunity Employer: We foster a diverse and inclusive workplace. Extensive Training – Whether you're new to security or an experienced professional, we provide hands-on, industry-leading training to set you up for success. Ready to Build Your Future in Security? Apply Now! Join Signal of Tampa Bay and take the next step toward a stable, rewarding security career. Apply today and become part of a team that protects, serves, and leads with excellence! #Signal68 Salary : $19.23 per hour

Job Description About Workscapes: Workscapes is more than a workplace solutions provider - we're a people‑first organization built on collaboration, creativity, and genuine care for our employees and clients. As a family‑owned company with deep roots in Florida, we take pride in fostering an environment where team members feel supported, valued, and empowered to grow. Our culture is grounded in trust, respect, and a shared commitment to delivering exceptional experiences. Position Summary: As we continue to grow, we are expanding our internal operations to support our flooring division. We are seeking an Accounts Receivable Specialist who brings precision, professionalism, and a strong customer‑service mindset to help ensure our financial processes run smoothly and efficiently. This role is essential to maintaining healthy cash flow, supporting project teams, and upholding the high standards our clients expect from Workscapes. Essential functions of the position: • Generate and send invoices for completed flooring installations, • Follow up on outstanding accounts and past‑due balances, • Reconcile customer accounts and resolve billing discrepancies, • Maintain organized and accurate records of all accounts receivable transactions, • Communicate professionally with customers regarding payment inquiries and account status, • Prepare aging reports and account summaries for management review, • Provide invoice details to the Account Administrator team to ensure accurate and timely posting of customer payments, • Coordinate Certificates of Insurance (COI) and subcontractor waiver requests internally and externally, • Other Duties as assigned Secondary Functions of the position: • Ability to operate and lead under our core values and Guiding Principles:, • Passionate, • Adaptable, • Dedicated, • Coachable, • Dependable, • Adherence to attendance and punctuality expectations, • Multi-tasking, Ability to Problem Solve Supervisory Responsibilities: NA Work Location: Required to work onsite in our Tampa office 4 days per week with 1 day remote work offered after 90-days. Travel Responsibilities: NA Required Education and Experience: • 2+ years of A/R and/or Bookkeeping experience, preferably within the construction industry, • Bachelor's Degree in Accounting, Finance or Business Administration Required Knowledge, Skills, and Abilities: • Proficiency in relevant software systems; Core and Procent experience preferred, • Strong attention to detail with excellent organizational skills, • Outstanding communication and customer service abilities, • 2+ years of accounts receivable or bookkeeping experience, preferably within the construction industry, • Experience with AIA payment applications and schedule of values is highly preferred, • Background in construction, contracting, or related industries is a plus All offers of employment are contingent upon the successful completion of a background check and drug screening. These screenings are conducted in accordance with applicable federal, state and local laws, including the Fair Credit Reporting Act. Candidates may be required to provide written consent prior to the initiation of any screening process. A criminal record does not automatically disqualify a candidate; all results are reviewed on a case-y-case basis in relation to the responsibilities of the position.

Job DescriptionCompany Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description Job Location: Iraq A Critical Care Paramedic (CCP) is a highly specialized healthcare professional responsible for delivering advanced medical care to critically ill or injured patients. The CCP will represent International SOS Government Medical Services, Inc. at DOS, and provide care to DOD, and contractor personnel stationed in Iraq. This role involves providing intensive medical treatment at emergency scenes and during inter facility transport. CCPs are crucial in managing complex medical and traumatic conditions, utilizing advanced medical equipment, and making swift, accurate clinical decisions under high-pressure, time-sensitive circumstances. They collaborate closely with physicians, nurses, and other healthcare professionals to ensure the highest standard of patient care. Key Responsibilities: • Provide advanced life support and critical care during emergency responses and inter-facility transports., • Assess, triage, and manage critically ill or injured patients in pre-hospital settings, demonstrating rapid assessment and decision-making skills., • Perform advanced airway management, including intubation and ventilation, to stabilize patients., • Administer a wide range of medications, intravenous (IV) therapies, and critical care drug infusions in accordance with established protocols., • Operate and interpret advanced medical equipment such as cardiac monitors, ventilators, infusion pumps, and other specialized devices., • Manage complex medical conditions, including respiratory distress, severe trauma, cardiac arrest, and intricate maternity cases., • Execute advanced resuscitation techniques and other advanced pre-hospital care interventions., • Insert intraosseous cannulas for advanced drug and fluid administration, particularly in pediatric patients., • Treat life-threatening chest injuries, such as pneumothoraxes., • Interpret 12-lead ECGs and conduct hemodynamic monitoring to guide patient care., • Provide leadership and mentorship to other EMS personnel, fostering a collaborative and high-performing team environment., • Participate actively in ongoing training, continuing education programs, and skills assessments to remain current with medical advancements and best practices., • Assist medical providers with medical procedures and treatments within the licensed scope of practice., • Assessment and documentation of the patient’s vital signs, chief complaint, medical history, prescribed medications and care administered., • Maintains supply inventory by checking stock to determine sufficient inventory levels; anticipating needed items., • Restocking clinical and provider areas., • Crosstrain to work within in the clinics, emergency room, and inpatient units., • Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.Qualifications Basic Requirements / Certifications: • U.S. state-licensed Paramedic, with National Registry EMT-P, or current unrestricted license., • Certified in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)., • Advanced trauma course (PHTLS, ITLS, TCCC, etc.), • Certified Critical Care Paramedic (CCP-C) from an accredited program and/ or Flight Paramedic certified (FP-C) is required., • Ability to work in a high-stress environment and make quick decisions in emergency situations., • Proficiency with Microsoft Office applications and Electronic Medical Records (EMR)., • Must meet pre-deployment physical requirements, • Work involves sitting and standing for prolonged periods of time., • US Citizen or Permanent Resident Card is required., • Valid US Passport with at least 18 months before expiration date. Must maintain a current passport during your stay in Iraq., • Ability to obtain and maintain a U.S. Government security clearance, specifically a MRPT. Applicants with current clearances are preferred., • Must be able to relocate to Iraq for the duration of the project., • Must be able to read, write and speak English to effectively communicate. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

Job DescriptionWhat We Offer: Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program. Position Description: We are looking for a Project Manager to join our Water Team to improve infrastructure in our Florida offices. The candidate must be a licensed PE with a bachelor's degree in civil or environmental engineering and ten+ years of related experience. The candidate should have experience working with various projects that may include water/wastewater treatment plants, pump stations, sewer/ combined sewer overflow, collection and conveyance systems, distribution and transmission systems, storm water, hydrologic and hydraulic models and/or other water resource projects. The candidate must also be self-motivated, work well with others, and have excellent writing, organizational, and communication skills. A flexible hybrid-remote work schedule is available after 30 days of employment.Typical responsibilities include: • Provide technical planning, biological process and mechanical design and construction support on various water and wastewater treatment and resource recovery projects. projects that may include combined sewer overflow, collection system, pump station, stormwater, hydrologic and hydraulic models and/or other water and wastewater projects, • Prepare engineering calculations, run process models (i.e. Excel spreadsheet, Biowin, GPS-X, etc.) and support analysis of alternatives. Utilize effective technical writing skills to prepare technical memoranda to document alternative analyses, basis of design, business case evaluations, P&ID reports etc., • Prepare design reports and construction plans for treatment plants and pump stations using local and state standards, • Prepare/assist with specifications and permit submittals, • Assist with/review scope, budget, and schedule of new project tasks, • Monitor task budget and progress, • Document design changes and communications, • Conduct on-site inspections and technical guidance for start-up as needed, • Prepare project status and other reports, • Assist in the preparation of proposals, • Attend client, public, project and staff meetings including client progress, plan review, pre-construction, etc., • Possess strong written and verbal communication skills, • Maintain excellent client relations, • Maintain a safe working environment, • Publish and present papers at state and national conferences. Serve as an active member in the Wade Trim Water and Wastewater Treatment PracticeEducation:, • Bachelor's degree in Civil or Environmental EngineeringSkills/Experience:, • 10+ years of related experience required, • Licensed Professional Engineer required, • Experience working with various projects that may include water/wastewater treatment plants, pump station, sewer/ combined sewer overflow, collection and conveyance systems, distribution and transmission systems, storm water, hydrologic and hydraulic models and/or other water resource projects, • Demonstrated knowledge of water and wastewater treatment facilities is a must, • Experience developing detailed design plans for treatment projects, • Expertise in more than one area of conventional activated sludge wastewater treatment liquid and solid processes including fundamentals of nitrification and denitrification systems, chemical or biological phosphorous removal, secondary and tertiary treatment including high rate disinfection systems, solids handling and biosolids treatment, • Experience in assisting with sales efforts for large scale projects

Job Description The AEVEX Internship Program gives individuals who are early in their career the opportunity to gain valuable learning opportunities while discussing goals, evaluating performance and receiving regular feedback. This Engineering Intern will work alongside the Tactical Systems Engineering Team through a variety of disciplines to envision, design, and develop products and systems while developing and refining their technical skills. A software engineering intern is part of the software development team that creates software solutions for AEVEX. This person applies engineering principles and knowledge of programming languages to build these software solutions. This is an internship for current college students. Essential Functions • Collaborate with other software developers, product owner/manager, and stakeholders to deliver creative and tailored custom solutions., • Contribute to the software development process including requirements, design, implementation, test, debugging and deployment., • Develop Embedded Linux, Windows PC and microcontroller software applications using C, C++, and occasionally other programming languages., • Deploy and maintain software on Embedded Linux and Microsoft Windows PC based platforms., • Expand the capabilities of our software products by developing new features and Integrating data from hardware such as GPS/GNSS, LiDAR and Accelerometers., • Rapidly build and deploy moderately complex mobile applications leveraging Location Services, Maps, and other common Android/IOS libraries., • Stay up to date with the latest design trends and best practices., • Collaborate with manager to establish internship goals and steps on achieving those goals throughout duration of the program, • Collaborating with senior staff to design prototypes for new aircraft, aircraft components, ground control stations and support equipment, • Performing field tests, gather data and analysis, document results and generate reports, • Research solutions for new products components and recommend upgrades, • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications • Ability to grow your professional skills and learn from challenges, • Willingness to work as part of a team, • Results-oriented and end-goal focused, • Willingness to learn new skills, • Good social skills that enhance team dynamics, • Must have strong attention to detail and be a critical thinker. Not afraid to challenge convention, • Hands on programming experience in college projects, internships, or industry., • Knowledge of Linux, Linux programming concepts., • Recent degree or current enrollment in an engineering program in Aerospace Engineering, Electrical Engineering, Computer Engineering, Computer Science, or related Software Development focused field The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: • Ability to obtain/maintain a Top Secret/SCI DoD clearance, U.S. Citizenship required. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you friendly, patient, and passionate about helping others? Do you thrive in fast-paced environments and enjoy solving problems? If so, we’d love to have you on our team! We’re looking for Customer Service Representatives to deliver exceptional support to our clients. In this role, you’ll assist customers with inquiries, provide technical support, and offer product recommendations all while ensuring a best-in-class customer experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer incoming calls and respond to customer inquiries., • Provide accurate information about products and services., • Resolve customer complaints and issues efficiently., • Document all interactions in the CRM system., • Follow up with customers to ensure satisfaction., • Adhere to company policies and quality standards., • Collaborate with team members to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English and Spanish., • Excellent communication and interpersonal skills., • Ability to handle high call volumes and multitask., • Strong attention to detail and organizational skills., • Previous customer service experience is preferred.

Job Description Prosper Infusion provides concierge-level infusion care to patients with rare conditions and is looking for someone to join our Tampa Nurse Manager team! If you're a highly skilled nurse who is looking for a career change to administration, this is the job you want. At Prosper Infusion, you will be part of a team that helps change lives. You will go home knowing youve made a difference and improved someones life. About Us: Prosper Infusion is the leading independent specialty pharmacy focused on home infusion. Doctors, patients, and nurses prefer to work with us over our competitors due to our service, technology, and quality. About the role: As a Nurse Manager, you will establish, initiate, implement, and evaluate the goals and objectives that align with the high standards of care we expect for our patients. If you want to work for a company where patient care is at the forefront of every decision we make, come work here. This is not a remote position, you will be onsite with our staff. Essential Duties & Responsibilities: • Lead and support a dynamic, multidisciplinary clinical team, • Manage staffing, training, onboarding, and scheduling, • Collaborate closely with senior leadership and physicians, • Champion quality improvement, performance metrics, and regulatory compliance, • Be the go-to clinical leader in a one-of-a-kind hybrid care environment, • Bachelors degree in nursing or equivalent education and experience, • Current and unrestricted Registered Nurse license, • 2+ years of management experience, • 3+ years of home health, home infusion or related organization, • Strong communication and team-building skills, • Competitive Compensation, • Health/Dental/Vision insurance benefits, • 401K match, • PTO / Paid Holidays Powered by JazzHR hswwyNVG43

Job Description Job description: Are you a Nurse Practitioner or PA looking to join a fast-growing team making a difference in the way patients' wounds are being healed? If so, West Coast Wound is the right place to be! West Coast Wound & Skin Care is a full-service mobile wound care company that delivers quality services/treatments to patients in the comfort of their own home. We are a fast-growing organization and our mission is to provide high-quality care, treating the whole patient's health, not just the wound. We have high and excellent standards for communication with the agencies we work with, are available and responsive to meet the treatment needs of our patients, and prioritize training/continuing education to our medical team. We are seeking Nurse Practitioners or Physician Assistants to perform mobile advanced wound care services for our patients. You will travel locally within your designated region to see our patients in their homes or SNFs. This position is looking for candidates living in Tampa, FL and be willing to drive to see patients in this area in their homes. The territory for this role will service patients in throughout Tampa area. Must be licensed as an NP or PA in FL. This is not a remote position. Must be willing and able to drive to patient homes to provide wound care. No experience is needed. We provide extensive training, 24/7 support, offer competitive compensation. Responsibilities: • Select, order, and perform tests and procedures to best treat the patient, • Perform wound care procedures as deemed necessary and appropriate for plan of care, • Define and document patient diagnoses, • Assure all patients are completely satisfied, • Patient education and management, • Debridement of wounds by various methods completed safely during the patient visit, • Application of topical wound care and other wound management products, • Current state license as an NP or PA, • CPR Certified, • Effective communication skills, • Excellent interpersonal and customer service skills Job Types: Full-time, Part-time, Contract Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Work Location: On the road Powered by JazzHR 65ZKH3Yij9

Job Description Work Arrangement This is a remote position with frequent travel required. Job Overview Program Manager 2 is a mid-level role responsible for overseeing and managing multiple projects and/or subcontracts within an organization by working closely with stakeholders to define project objectives, develop project plans, allocate resources, and monitor progress. They ensure that projects are delivered on time, within budget, and meet quality standards. Essential Functions • Provide expertise exhibiting a depth of knowledge across Ground and Flight Test Operations and Subcontractor Management to include operational, engineering, maintenance, system test and technical management disciplines for which they are assigned., • Work directly with the customer to determine project requirements, develop a work plan, execute the work., • Manage all aspects of assigned programs and subcontracts to include costs, schedules, and performance., • Act as the hiring manager for assigned projects/programs; supervise the screening, selection, and hiring of all candidates., • Ensure projects/programs and subcontracts are executed to the highest level of safety and compliance., • Identify and analyze potential risks to project/subcontract technical performance, schedule, and cost., • Plan and implement risk mitigating/avoidance actions to reduce the likelihood of occurrence., • Monitor and track risks, adapt to changing contract circumstances to control risks., • Ensure all subordinate personnel meet/exceed professional standards and embrace the AEVEX culture., • Effectively communicate expectations and develop innovative strategies to enhance organizational capabilities that support operational priorities and requirements., • Advise senior executives on all programs, policies, and functions to include operations, readiness, training, recruiting, and management of technical employees., • Cultivate strong relationships with peers, subordinates, and customers while providing leadership and technical advice to strategic and operational business planning., • Be an agile and adaptive leader who consistently meets challenges head-on and ensures organizational success by building effective professional relationships with senior executives and peers., • Facilitate alignment and achievement of strategy objectives and performance goals across the company., • Integrate industry best practices and meet or exceed program financial goals., • Work with Director of Programs and the Growth Team to identify future opportunities for existing customers and support capture and solutioning for new efforts and existing programs., • Develop processes for identifying, assessing, monitoring and mitigating risk throughout the program life cycle., • Assist the Growth Team as subject matter expert to develop technical solutions during the proposal process. May be responsible for managing a team of SME's during the development of the technical volume., • Develops and maintains strong working relationships both internally and externally, and positively represents the organization, • Perform other duties as assigned., • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • In-depth knowledge of US Military and Federal Acquisition Regulations., • Critical thinking and problem-solving skills are essential., • Ability to develop and mentor/ others., • Excellent interpersonal and communication skills; both written and verbal., • Proficient in Microsoft Office suites (Excel, PowerPoint, etc.)., • Strong relationship building and negotiation skills., • Detail oriented with strong planning, organizational, project management, and analytical skills., • Excellent presentation skills., • Directs and provides expert knowledge in the day-to-day function of the department., • Identifies, recruits, and retains top-notch talent., • Champions AEVEX's culture and empowers employees to take responsibility for their jobs and goals., • Coaches, mentors, engage and develop the team, including overseeing new employee onboarding and providing career development planning and learning opportunities., • Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management., • Maintains transparent communication. Appropriately communicates organization information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication., • Bachelor's degree from an accredited University (MS or MBA preferred)., • 10+ or more years Program/Project Management experience., • Experience in Group 5 UAS Ground/Flight Test Operations. Frequently required to sit, and to reach to use computers and other office equipment Occasionally required to stand for extended periods of time Occasionally required to lift up to 15 pounds Security Clearance About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Market Director (Architecture – Education & Public Sector | Tampa Region) Job Summary The Market Director serves as a critical operations and design leader responsible for supporting the overall performance, coordination, and growth of an assigned market, with a primary focus on Educational clients and projects, including but not limited to K-12, Higher Education, and Independent Schools. Reporting to the Market Leader, this role will ensure consistent, high-quality architectural delivery across teams while contributing to strategic initiatives, client relationship management, and staff development. This position plays a hands-on role in day-to-day operations, including oversight of project execution, resource planning, financial performance, and market-specific initiatives aligned with organizational priorities. The Market Director must be a licensed, Registered Architect with deep experience delivering Educational work and the ability to support and grow project opportunities across the Tampa region. Experience with broader public-sector projects such as municipal, civic, justice, and other government-related work is strongly preferred. Primary Essential Functions • Support the Market Leader in executing strategic, operational, and growth initiatives across the assigned market, with emphasis on Educational clients and pursuits in the Tampa region., • Oversee daily operations to ensure projects are delivered on time, on budget, within scope, and aligned with design excellence and quality standards., • Provide architectural leadership and oversight to ensure strong design outcomes, technical rigor, and consistent documentation across project teams., • Lead resource planning and workforce management, aligning architectural talent and expertise to Educational and public-sector client needs., • Manage and monitor key financial metrics including revenue forecasts, backlog, utilization, project profitability, and overall delivery health., • Support business development through proposal preparation, interview strategy, pursuit planning, and long-term client relationship management., • Serve as a trusted client partner for school districts, universities, and independent schools, strengthening client satisfaction, repeat work, and strategic account growth., • Collaborate with project managers to monitor performance and ensure alignment with contractual requirements, agency standards, and public procurement processes., • Promote strong stakeholder engagement practices appropriate to Educational and public-sector environments, including board presentations and user-group coordination., • Partner with HR and market leadership to support employee development, mentoring, career planning, and performance management., • Drive operational consistency and continuous improvement by implementing best practices in project delivery, QA/QC, and team performance., • Act as a culture ambassador by promoting an inclusive, collaborative, and high-performance environment across offices and disciplines., • Contribute to annual planning and budgeting processes by identifying growth opportunities, efficiencies, and risk mitigation actions., • Serve as a liaison between project teams and executive leadership, escalating delivery risks, staffing needs, and client concerns as appropriate., • Oversee compliance with health, safety, and quality assurance standards across the market., • Collaborate effectively with clients and colleagues across cross-functional teams, peers, direct reports, and leadership to foster a positive work environment., • Collaborate with other key offices to effectively execute work, including but not limited to offices across Florida. Knowledge • Comprehensive understanding of Educational market trends, client expectations, and competitive positioning, including K-12, Higher Education, and Independent School environments., • Strong knowledge of architectural project management, including scope, schedule, budget, and technical quality control., • Familiarity with A/E/C regulations, public procurement processes, contracting methods, and delivery models., • Awareness of workforce planning, resource utilization, and professional services financial performance metrics., • Understanding of organizational development practices including coaching, performance reviews, and succession planning., • Strong organizational and planning skills with the ability to manage multiple complex priorities and deadlines., • Excellent written and verbal communication skills, with the ability to build trusted relationships across clients, internal teams, and leadership., • Financial acumen including forecasting, fee management, cash flow awareness, AR, and project financial tracking., • Strong leadership skills including mentoring, conflict resolution, team development, and performance management., • Proficiency with project and client management tools and platforms (e.g., Deltek, ERP systems, CRM tools)., • Translate strategic goals into clear and actionable operational plans., • Analyze operational and financial data to identify trends, risks, and growth opportunities within the market., • Influence cross-functional teams and drive alignment without direct authority through clarity and accountability., • Balance long-term planning with short-term execution demands while maintaining high-quality outcomes. Required • Bachelor’s degree in Architecture from an accredited program., • Registered Architect (active licensure required)., • Minimum of 15 years of progressive experience in architecture, including leadership in project delivery, operations, and/or market leadership within the A/E/C industry., • Demonstrated experience leading teams, managing budgets, and overseeing project portfolios., • Demonstrated depth of experience delivering Educational projects, including K-12 and/or Higher Education., • Master’s degree or advanced certification in architecture, operations, management, or related field., • Experience managing multidisciplinary teams across distributed offices or remote work environments., • Prior experience supporting market financial accountability and profit-center performance (direct or support role)., • Additional public-sector project experience (municipal, civic, justice, or other government work). #LI-MV1

Job Description Job Overview The Embedded Systems Group Lead serves both as lead engineer and as a technical manager. The Group Lead provides both technical direction and organizational leadership for the embedded systems software engineering team developing advanced autonomy, control, and mission systems for AEVEX's UAS platforms. This individual serves as an in-house expert, both for managers from other departments who need software solutions and the less experienced staff within the department. The Embedded Systems Group Lead serves as the primary leader and advocate for the software engineering team representing their needs, removing roadblocks, and acting as their voice to program management, customers, and company leadership. This role bridges technical execution and strategic alignment ensuring that software deliverables meet mission, schedule, and quality objectives while fostering a high-performance engineering culture. The Group Lead looks at different possible solutions and how feasible those options are. The Group Lead will oversee multiple concurrent projects, day-to-day leadership of engineers, resource management, and serve as the primary interface between the software team and program management, systems engineering, flight test, customers, and company leadership. The Group Lead is also responsible for keeping proprietary information confidential. Essential Functions • Lead a multidisciplinary software engineering group responsible for embedded, autonomy, and ground-station UAS software development., • Manage team workload, task assignment, and performance across multiple concurrent programs., • Balance staffing, priorities, and technical focus to meet both near-term deliverables and long-term capability growth., • Interface with Flight Test, Systems Engineering, and Hardware teams to ensure system-level integration and rapid iteration., • Serves as the primary interface between software engineering, program management, customers, and executives., • Coordinates seamlessly with systems, hardware, and test teams to deliver integrated UAS capabilities, • Implement networked and containerized system design., • Provide cradle-to-grave ownership of software developed after release, including updates, support, and technical oversight., • Integrate and maintain real-time systems for flight-critical and autonomy software components., • Design and oversee integration of sensors, GPS/INS fusion, and communication protocols (SPI, I2C, UART, CAN, TCP/UDP)., • Develop and maintain software for embedded Linux and microcontroller-based systems using C, C++, and Python and occasionally other programming languages (C#, Lua, etc)., • Guide implementation of frameworks such as Docker, ROS2, MAVLINK, and TCP/UDP communication for distributed autonomy and mesh networking., • Oversee embedded and UAV autonomy system software design and integration., • Oversee CI/CD pipelines, software-in-the-loop (SIL) and hardware-in-the-loop (HIL) testing environments., • Oversee communication protocol design and debugging across mixed hardware interfaces., • Oversee integration of sensors, radios, routers, and mission equipment into distributed UAV systems., • Evaluate and integrate new frameworks, open-source libraries, and technologies into the tech base., • Define and document software requirements, architectures, and interfaces across embedded and companion computing environments., • Conduct real-time performance optimization and deterministic behavior assurance., • Promote configuration management, versioning, and documentation discipline., • Encourages experimentation and technical excellence while ensuring disciplined engineering practices., • Anticipate technology needs and workforce scaling., • Perform other duties as required., • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Understanding of configuration, troubleshooting, data analysis, and integration of a wide variety of applications and equipment such as internal software libraries and products, GPS receivers, LiDAR sensors, inertial sensors, network routers, radio modems, serial port hubs, etc., • Proficiency in C, C++, Python, and exposure to C#, Lua, or similar languages., • Hands-on experience with ArduPilot or PX4 frameworks preferred., • Familiarity with ROS, Docker, and distributed networked systems., • Understanding of DevOps, CI/CD, version control, and software verification in R&D environments., • Ability to clearly convey complex technical concepts and program status to diverse internal and external audiences., • Ability to aligns technical execution with program and company objectives., • Ability to task technical risks in a chaotic environment., • Champions AEVEX's culture and empowers employees to take responsibility for their jobs and goals., • Engages employees by creating a climate in which they want to do their best., • Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management., • Maintains employee work schedules., • Provides oversight and direction to the employees in accordance with AEVEX's policies and procedures., • Ability to serves as lead advocate for the Software team, consistently representing and supporting the engineering team's needs and perspectives to leadership., • Ability to build and develop high-performing teams through mentorship, accountability, and empowerment., • Ability to clearly articulates expectations to Software team and is transparent in decision making., • 7+ years of software development experience, with experience in technical leadership or teamlead roles preferred., • Proven experience developing autopilot systems, ground control stations, or flight simulation software., • Prior experience in robotics, autonomous systems, or multi-agent coordination is highly preferred., • Extensive experience with embedded systems and Linux-based environments., • Experience in communication protocol design and debugging across mixed hardware., • Experience across defense and commercial UAV applications., • Experience on both military and commercial applications. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Security Clearance AEVEX Aerospace is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

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