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  • Employee Relations Partner
    Employee Relations Partner
    2 hours ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Franchise Manager
    Franchise Manager
    10 days ago
    $80000–$100000 yearly
    Full-time
    Brooklyn, New York

    We are VentZ, a growing home services franchise seeking a Franchise Manager to oversee and support existing franchisees across multiple territories. This role is responsible for day-to-day operational management, ensuring marketing execution, managing job flow, and driving consistency and performance across the system. This is a hands-on, execution-focused role — ideal for someone who understands home services, lead flow, and franchise operations. Key Responsibilities Franchise Operations Act as the primary point of contact for franchisees Support franchise owners with daily operational needs Ensure adherence to franchise systems, processes, and brand standards Identify operational issues and proactively resolve them Marketing Management Oversee inbound and outbound marketing efforts (digital + local) Coordinate lead generation campaigns (Google, Facebook, local outreach) Monitor lead quality, response time, and conversion rates Work with franchisees to optimize local marketing performance Job Flow & Scheduling Manage and optimize job flow across territories Ensure leads are followed up promptly and scheduled efficiently Support franchisees with workload balancing and capacity planning Troubleshoot bottlenecks that impact revenue or customer satisfaction Performance & Reporting Track KPIs including leads, booked jobs, close rates, and revenue Provide regular performance updates to ownership Identify top-performing territories and replicate best practices Franchisee Support & Growth Onboard and train new franchisees on systems and tools Coach franchisees on operational and marketing best practices Help franchisees grow revenue while maintaining service quality Ideal Candidate Profile 5+ years experience in home services, franchise operations, or multi-location businesses Strong understanding of lead management, scheduling, and job flow Experience with inbound/outbound marketing (Google Ads, Facebook, local marketing) Highly organized, proactive, and comfortable managing multiple territories Excellent communication skills (phone, email, video) Comfortable working remotely and independently Bonus (Not Required): Franchise management experience CRM or job management software experience (ServiceTitan, Jobber, Housecall Pro, etc.) Experience supporting owner-operators Compensation Base Salary: $85,000 - $100,000 Performance Bonus: Opportunity to purchase a financed or heavily discounted VentZ franchise territory. Growth Opportunity: Potential to grow into Director of Franchise Operations role or ownership.

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  • Marketing Assistant
    Marketing Assistant
    27 days ago
    $16–$24 hourly
    Part-time
    North Merrick

    Job Summary Seeking an assistant with marketing/sales skills and knowledge. Looking for someone that is reliable and wants to help grow a small arts and entertainment business. Your job will be to help record and edit video content, manage and organize content, implement strategic social media publishing and book appointments with potential clients. Your role is to increase brand visibility alongside the owner. The candidate must have a love for the arts and a like for new age and underground music. Must be an open-minded individual. Responsibilities Assist in planning, implementing, and optimizing multichannel marketing campaigns across social media, email, print, and digital platforms Support the creation of engaging content for websites, blogs, social media posts, and advertising materials Conduct research on market trends, competitors, and target audiences to inform marketing strategies Contact potential clients and set up consultation appointments Manage social media accounts by scheduling posts, engaging with followers, and analyzing performance metrics Help coordinate advertising sales efforts by preparing presentations, tracking leads, and supporting client communications Contribute to SEO initiatives by optimizing website content and implementing best practices for search engine visibility Assist with marketing automation tasks including email marketing campaigns and performance tracking using relevant software tools Support product management activities by creating promotional materials and tracking campaign budgets Skills Familiar with sites like GoDaddy, Canva, Monday CRM, Google Sheets, DocuSign, Splice Video Editor, Final Cut Pro, etc. Well versed social media sites like Facebook, Instagram, Snapchat, Medium, Nextdoor, Tiktok Experience with Adobe Creative Suite (Photoshop, Illustrator, Lightroom) Ability to analyze data using Google Analytics and other analytics platforms to measure campaign effectiveness Excellent copywriting skills for creating compelling content across various formats Familiarity with marketing automation tools and email marketing platforms Strong research skills to gather insights on market trends and competitors Effective communication skills for collaborating with team members and external partners Ability to manage multiple projects simultaneously while maintaining attention to detail Job Types: Part-time, Contract, Internship Work Location: Hybrid remote in Merrick, NY 11566

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