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Job Description The Customer Support Representative maintains the successful operation of VirTra’s firearm training simulators and products after the systems have been installed at customer locations. Ensures that all customer service issues and inquiries relating to proprietary hardware are resolved timely and will provide the highest level of customer service. Technical Functions: • Process inbound and outbound service and support calls through phone and email communication, • Diagnose and resolve customer complaints and inquiries relating to hardware using company troubleshooting resources to determine appropriate course of action according to company and departmental SOPs, • Develop and maintain understanding of proprietary hardware solutions to assist in reporting trends in customer issues, • Coordinate the shipment of damaged or broken parts/components from the customer to VirTra, and the shipment of repaired/replaced parts and components back to the customer, • Escalate service issues to Tier II Technicians as needed and defined in company and departmental SOPs, • Develop and maintain proficiency with all new, modified, and legacy systems, products, and scenarios., • Assist in developing company knowledge base on troubleshooting new and legacy issues, • Direct customer inquiries to the appropriate company personnel, as needed, • Assist in development of customer training and support resources, • Comply with department ISO 9001 processes and company quality, • Manage and log time worked daily by project code, • Provide miscellaneous support to other departments as needed, • Perform testing on outgoing products to ensure proper functionality as defined by company and departmental SOPs Process Functions: • Maintain detailed and accurate reporting of each customer issue or inquiry utilizing CRM system, • Qualify customer service contract status and provide appropriate level of service according to company and departmental SOPs, • Create RMAs and inventory requisition as needed through CRM system, • Ensure incoming RMAs are processed through repair team utilizing CRM software, • Ensure service tickets are followed up on and resolved within established timeframes., • Set appropriate customer expectations for resolution and follow-up, • Maintain customer communication and foster positive customer relationships., • Respond to service requests and inquiries within required timeframe, including after-hours and weekend requests and inquiries., • Collaborate with company personnel to provide prompt resolutions for customer inquiries or issues, • Performs other duties as requested or assigned to better the department or company. Job Knowledge, Skills, and Abilities: • Customer service and technical support experience (Level 1 or above preferred)., • Able to prioritize work, manage time effectively and work successfully in a fast paced, multi-faceted structured environment, • Strong communication skills including the ability to teach others how to operate complex systems and equipment., • Experience with CRM/Service Management Software, • Basic technical skills including knowledge of assembling, testing, and troubleshooting computers (hardware and software), audio/video equipment, and mechanical devices, • Knowledge of and ability to troubleshoot basic Microsoft Windows OS platform issues, • Experience with PC Networking, • Experience with tools, both manual and power, • Basic understanding of firearms and firearm safety Competencies: • Time Management, • Problem Solving, • Professionalism, • Critical Thinking Skills & Deductive Reasoning, • Personal Effectiveness/Credibility, • Organized, • Collaboration Skills, • Communication Proficiency Physical Demands: While performing the duties of this job, the employee is regularly required to talk, hear and speak. Frequently the employee will be required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. Will be required to climb, kneel, crouch and lift items of 60 lbs. or more often. Visual acuity including color, depth perception and field of vision. Subject to high noise levels often as well as moving mechanical parts, moving vehicles, electrical current and scaffolding and high places. Sit and work at a computer for upwards of 4 hours at a time which requires repetitive motion of the wrist, hands and/or fingers. Education and Experience: 1. High school diploma/GED required. Associate’s degree preferred, 2. Excellent communication and customer service skills required., 3. Ability to troubleshoot computer, software, and hardware issues using company resources, 4. Experience directly related to work performed such as audio, visual, firearm, PC Networking, customer service, preferred. Additional Requirements: • Full time position consisting of 40 hours per week; Monday through Friday. Regular business hours are 8:00am – 5:00pm. This position may require overtime and/or weekend work due to customer needs or deadlines., • The position requires onsite presence for the stated work hours. Remote work is not available., • Pre-employment drug test and background check required. VirTra is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws. Company DescriptionVirTra’s mission is ensuring those who serve return home safely each day by delivering intense, effective, realistic training. Our attention to detail prepares front line heroes to confidently handle the unexpected.VirTra’s mission is ensuring those who serve return home safely each day by delivering intense, effective, realistic training. Our attention to detail prepares front line heroes to confidently handle the unexpected.

Primary City/State: Gilbert, Arizona Department Name: Pharmacy-Clinic Work Shift: Day Job Category: Pharmacy Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you’re looking to leverage your abilities – apply today. Banner MD Anderson combines Banner Health, one of the country’s largest nonprofit hospital systems, with MD Anderson, internationally renowned for its cancer treatment and research, to deliver unprecedented levels of cancer care in Arizona. As an Outpatient Oncology Clinical Pharmacist at Banner MD Anderson Medical Center, you will work alongside multidisciplinary oncology clinic teams in the outpatient setting focused in the solid tumor oncology space. PGY2 in oncology, Board Certified Oncology Pharmacist (BCOP) certification, and/or oncology experience is highly desired. Your schedule will be Monday - Friday, 8AM - 4:30PM, with rotating weekend on call coverage at Banner Gateway. Recruiter to provide details of the sign-on bonus during the interview process. Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care. POSITION SUMMARY This position actively participates on the healthcare team as a pharmacotherapy expert to provide quality patient care in area of specialty. Participates in the optimal selection of drug therapy and designs a regimen to maximize therapeutic benefit and minimize toxicity. This position is accountable for on-going evaluation and documentation of all components of pharmaceutical care delivered to patients. Conducts educational activities, applies principles of performance improvement, and participates in Pharmacy and Therapeutics Committee/Clinical Consensus Group activities as appropriate. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients being served. Accountable for departmental, and individual patient outcomes by assessing and evaluating data reflective of the patient’s status, interpreting the appropriate information needed to identify each patient’s requirements, and providing pharmaceutical care based on individual needs. Responsible for the delivery of pharmaceutical care to patients using the medication use process. Oversees the activities of the pharmacy technicians, coordinating workflow, and the checking of medications prior to being dispensed. Adheres to local, state, and federal laws regarding the profession of pharmacy practice. CORE FUNCTIONS 1. Critically evaluates the management of disease states and adjusts or recommends adjustments to therapy to improve patient medication regimens. Ensures appropriate and cost-effective medication therapy. Areas of focus may include but are not limited to evaluating disease state management, medication management, and adverse drug reactions. Adheres to all clinical practices approved by Pharmacy and Therapeutics Committee/Clinical Consensus Group (e.g., collaborative practice agreements). Accurately and completely documents patient assessment data and clinical interventions., 2. Drug information expert in area of specialty and may act as a system resource. Provides detailed drug information and education to healthcare team, pharmacy, patients, and community. Provides education for pharmacy staff, students, and residents where applicable., 3. Reviews and evaluates medication orders for appropriateness and completeness with respect to patient data including age, height, weight, diagnosis, allergy, laboratory values and other pertinent patient information. Complies with directives of the Pharmacy and Therapeutics Committee/Clinical Consensus Group (e.g. therapeutic substitutions, formulary management)., 4. Applies the principles of continuous quality improvement consistent with job expectations. Incorporates quality improvement principles into other activities and facility/system-based projects (i.e. data collection, documentation, med error and adverse drug event trending). Participates in drug use evaluations and facility level medication safety oversight., 5. Participates in local and system-based committees (e.g. area of specialty or other related area) and effectively communicates to stakeholders. Participates in the development of innovative drug-related patient care practices in their specialty at both institutional and system level. Serves as a resource and mentor to other pharmacists, students, residents, and other health-care providers at both the facility and system level., 6. Meets ASHP preceptor qualifications. Participates as primary preceptor to residents where applicable. When needed, serves as the Program Director for the institution’s Pharmacy Practice Residency Program. Serves as an educator, resource expert, and mentor to other pharmacists, students, residents, and/or other healthcare providers., 7. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. MINIMUM QUALIFICATIONS A Doctorate in Pharmacy degree and at minimum completion of a PGY1 residency program. Without residency training a minimum of 3 years of health-system progressive clinical pharmacy experience (evaluating disease state & medication management e.g. thromboembolic, diabetes, oncology, pharmacokinetics, pain management & nutrition, investigational studies, etc). Additional minimum qualifications include board certification through the Board of Pharmaceutical Specialties (e.g. BCPS, BCOP). Board certification must be active and maintained. For pharmacists providing care in Investigational Drug Services, the ASHP Investigational Drug Service Certificate will be allowed. Candidates who are not Board Certified will be given 24 months to achieve certification. Requires pharmacist licensure in the state of practice and a degree in Pharmacy from an accredited College of Pharmacy. If not licensed in the state of practice, must have completed the Board of Pharmacy application process within 30 days of job offer. Must be licensed within 90 days of hire unless the delay is due to the State Board of Pharmacy. May be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy. Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire. A current and unrestricted Pharmacist license (not intern) is required at the time of hire for BSS applicants. May be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy. Must possess good organizational, problem solving and computer skills. Must possess good written and verbal communication skills for interfacing with all levels of staff, Physicians, and other contacts. Must be able to use reference tools to evaluate patient care and answer questions posed by customers. Contributions to the profession and organization are expected. Must have knowledge of medication management software, particularly pharmacy system software, Microsoft applications and automated dispensing systems. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. PREFERRED QUALIFICATIONS Completion of a PGY2 residency or PGY1 residency plus a minimum of 3 years of health system experience. Board Certification in appropriate area of specialty. Expert level working knowledge of principles, practices, and operations in assigned area of responsibility. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Primary City/State: Gilbert, Arizona Department Name: Emergency Ctr-Hosp Work Shift: Night Job Category: Nursing Great options and great opportunities. Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health. Located in the town of Gilbert, our Banner Gateway Medical Center and MD Anderson Cancer Center offer a 40-bed, all private, Level 4 trauma designated Emergency Department that is well-equipped to diagnose and treat an array of illnesses and injuries. Banner Gateway Medical Center is a fully electronic medical center offering the ideal environment for patient and family-focused care. It is the next generation of hospital care within a healing environment designed to enhance patient outcomes, patient healing and patient safety. As a Registered Nurse in the ED you will have the unique opportunity to not only providing the finest care possible, but to advance the way care is provided. To achieve our vision, we seek driven professionals who embrace change and who possess the passion and skills to make it happen. ED experienced RN with BSN is highly preferred. This is a full-time night shift position working from 7:00 PM – 7:30 AM. You will also have the opportunity utilize our self-scheduling tool for shift and weekend coverage. Enjoy an 18%-night shift differential and a flat rate $3/hour weekend shift differential. If working with a great team is what you are looking for, apply today! Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and use keywords RN New Grad to search for openings. Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care. POSITION SUMMARY This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients. CORE FUNCTIONS 1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy., 2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status., 3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided., 4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching., 5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner., 6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate., 7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations., 8. In some roles, this position may supervise staff and work flow of the department. 9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status. MINIMUM QUALIFICATIONS Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice. Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting. In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS Bachelor's degree preferred. Professional certification preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Primary City/State: Gilbert, Arizona Department Name: Pharmacy-Sat Work Shift: Day Job Category: Pharmacy *Up to a $5,000 hire-on incentive available! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Apply today. Banner MD Anderson combines Banner Health, one of the country’s largest nonprofit hospital systems, with MD Anderson, internationally renowned for its cancer treatment and research, to deliver unprecedented levels of cancer care in Arizona. As a Senior Acute Pharmacy Technician, Oncology you will spend at least 50% of each day sterile compounding in both a hazardous and a non-hazardous IV room. Other duties include unpacking drug deliveries, restocking the pharmacy, and medication delivery. Having a strong sterile compounding background, ability to work in a high pace IV room, and Chemotherapy compounding experience is highly desired. You will have the opportunity to work in a very rewarding line of work, with a high functioning team that offers opportunity for professional growth. Your work schedule will be 10 hour shifts 7:00AM - 5:30PM Monday - Friday with a varied day off, rotation of every 8th weekend required and rotating holidays. Enjoy a flat rate $1/hour weekend shift differential when applicable. *Recruiter to provide details of the sign-on bonus during the interview process. Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care. POSITION SUMMARY This position will work under the supervision of the pharmacist performing routine duties in packaging, distribution, non-sterile compounding, and record-keeping of pharmaceutical supplies. Serves as a liaison between the customer and the pharmacist. Effectively uses pharmacy computer systems to investigate and respond to missing medication requests. Consistently demonstrates an ability to assess a situation, consider alternatives, and choose the appropriate course of action. Demonstrates proficiency in preparing compounded intravenous medications, total parenteral nutrition products, and chemotherapeutic agents within compliance with USP <797>/<800>. Ensures that the sterile compounding environment and all equipment are cleaned and maintained according to policy. May educate and train peer Pharmacy Technicians, Technician Externs, Technician Trainees, and Volunteers. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients. CORE FUNCTIONS 1. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items., 2. Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoots malfunctions in automated dispensing technology., 3. Exhibits excellent interpersonal skills and is customer service oriented in all contacts with patients, visitors and staff. Responds to standard requests from internal customers. Interacts primarily with department personnel, cross-department personnel, internal customers, patients and physicians., 4. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not limited to trays, code carts and emergency boxes., 5. Compounds non-sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Demonstrates knowledge of and consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged per policy., 6. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required., 7. Ensures the proper use of garbing and compounding techniques in accordance with policies and has knowledge of basic principles within USP <797> and USP<800>, laws, policies, and procedures that pertain to compounding. Performs compounding and labeling of intravenous compounds and hazardous agents to include chemotherapy using proper sterile and aseptic technique as appropriate to the site of care. Understands the different product lines in sterile compounding (patient specific and non-patient specific batch) and the differences between the various populations (Adult, Pediatric, Neonate). Completes all required environmental cleaning procedures. Documents all required tasks and other information per policy. Understands the safe handling of hazardous drugs and demonstrated the correct receipt, storage, labelling and transport process., 8. Handles narcotic medications following all federal and legal requirements as set through policy and procedure. Understands all regulatory requirements for receiving, compounding, repackaging, and distribution for controlled substances. Consistently adheres to all storage and inventory movement documentation requirements for controlled substances. MINIMUM QUALIFICATIONS Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice. Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire. Minimum of two years pharmacy technician experience. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy. PREFERRED QUALIFICATIONS Completion of a Pharmacy Technician Certification Program. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Primary City/State: Gilbert, Arizona Department Name: PCU-Hosp Work Shift: Day Job Category: Nursing $10,000 Hire On Bonus* Better Than Ever for Nurses. Nurses are the heartbeat of health care and we are committed to keeping our nurses’ hearts happy and healthy. This means investing in the holistic health and happiness of our nurses—through better pay, better benefits, better opportunities and a better community. Banner Gateway provides excellent patient care through the latest medical technology, a relaxing healing environment, and a concentrated focus on patient and employee safety. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. In your role as a Progressive Care RN, you will have the opportunity to work with a multidisciplinary team to provide care to patients within a three inpatient cardiac monitored unit, totaling 84 PCU beds. Bring your passion for patient care to this busy and fast-paced PCU unit that has a diverse demographic of higher acuity patients. Our clinical staff pride themselves on their teamwork, clinical expertise, and our culture is patient centered with a focus on delivering quality care and customer service. Our nurses are specialty trained to care for this patient population with an emphasis on growth and mentoring. As a Registered Nurse at Banner, you will have the opportunity to work 3x12-hour shifts, Day 7:00am-7:30pm with weekend rotations utilizing our self-scheduling tool. Enjoy a $3/hour weekend shift differential. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. *Eligibility for the sign-on bonus with 12 months of RN experience; requires a 1-year commitment If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience. Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care. POSITION SUMMARY This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients. CORE FUNCTIONS 1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy., 2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status., 3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided., 4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching., 5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient’s response to treatment. Notes physician orders accurately and in a timely manner., 6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate., 7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations., 8. In some roles, this position may supervise staff and work flow of the department., 9. Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status. MINIMUM QUALIFICATIONS Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice. Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting. PREFERRED QUALIFICATIONS Bachelor’s degree preferred. Professional certification preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Primary City/State: Gilbert, Arizona Department Name: Outpatient Observation Unit Work Shift: Day Job Category: Nursing Nursing careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your nursing career today and your future. If you’re looking to leverage your abilities – apply today. Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 247 private rooms, eight operating suites, a 43-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency, and other services that focus on meeting the changing needs of the dynamic and growing community we serve. As a Registered Nurse in the Observation unit, you will have the unique opportunity to not only providing the finest care possible, but to advance the way care is provided. To achieve our vision, we seek driven professionals who embrace change and who possess the passion and skills to make it happen. Experienced RN with BSN is highly preferred. This is a full-time day shift position working from 7:00 AM - 7:30 PM. You will also have the opportunity utilize our self-scheduling tool for shift and weekend coverage. If collaborating with a talented team is what you are looking for, apply today! Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care. POSITION SUMMARY This position assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and in accordance with standards of professional nursing practice utilizing the framework for professional nursing practice and development. This position is accountable for the quality of nursing services delivered by self or others who are under their direction. This position utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of assigned patients. CORE FUNCTIONS 1. Assesses patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs. Reviews patient history and physical with patient/family and assures completion within appropriate timeframe. Reviews available information obtained by other health care team members. Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers. Completes assessment and reassessments according to patient need and as outlined in policy., 2. Formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family and health team input. Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care. Goals for patient are realistic, measurable and developed in conjunction with the patient/family. Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of are. Plans care in collaboration with members of the multidisciplinary team. Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status., 3. Implements the plan of care through direct patient care, coordination, delegation and supervision of the activities of the health care team. Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements. Delegates appropriately, and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided., 4. Evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed. Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members. Evaluates patient's response and the effectiveness of patient teaching., 5. Documents assessment, planning, implementation and evaluation in the patient record. Documentation is legible, timely and in accordance with policy. Documentation reflects objective/subjective data, nursing interventions and patient's response to treatment. Notes physician orders accurately and in a timely manner., 6. Provides care based on the best evidence available and may participate in research activities within clinical practice. Participates in unit or facility shared leadership. Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families and visitors. Promotes/supports growth of others through precepting and mentoring when appropriate., 7. Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care. Actively participates in the improvement of national nursing quality indicators and outcomes. Such activities may include participating in professional organizations., 8. In some roles, this position may supervise staff and work flow of the department. 9.Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Also works with clergy to provide spiritual support. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status. MINIMUM QUALIFICATIONS Must possess a current, valid RN license in state of practice, temporary/interim RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice. Relates throughout the interview process the experience, training and education needed to perform the job. Experience in the clinical area for which he or she is applying is desired. Must maintain clinical performance competencies appropriate to the area in which they work as demonstrated through annual validations. Banner Registry and Travel acute care positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Registered Nurse in the specialty area. Banner Registry and Travel physician practice positions require a minimum of one year experience as a Registered Nurse in a physician practice or an acute care setting. In a Home Health setting, team members must be able to operate personal vehicle and possess a valid driver's license. Auto insurance coverage is also required to be active and maintained. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS Bachelor's degree preferred. Professional certification preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Job Description This position is for an IT Help Desk team member of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT. Roles and Responsibilities: • Support the NCR Aloha POS systems., • Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits., • Repair and upgrade computers and laptops as needed. Build and deploy new systems when required., • Install software applications to IT department specifications., • On-call rotation: providing remote and onsite support after normal business hours as needed. This is a seven-day responsibility – most of which is on the weekend., • Pull and terminate network cable runs and camera cable runs as needed., • Install network cabinets and network related equipment., • Support our digital surveillance environment (cameras, DVRs, etc.)., • Windows 11/10, reinstall OS on laptops/desktops via Microsoft’s installation process or an imaging process., • PC hardware repair experience., • MS Office Suite Products., • Basic network, TCP IP V4, POE Ethernet switch, Wi-Fi, router experience. Demonstrate (explain) IPV4 networks and what the different configuration components mean., • Desktop/server remote control software experience., • CAT 5e/6 network and camera cabling, terminating ends, testing, and troubleshooting., • Knowledge of broadband circuits, analog telephone lines and troubleshooting telecom outages., • General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing)., • A+ certification., • Point of Sale device/system experience., • Self-motivated., • Be very comfortable with air and ground travel; could travel 1 – 2 weeks at a time plus day trips., • Team player, personable, energetic, approachable., • Ongoing willingness to learn and assist with documentation., • Ability to drive a car, their own car, and has a good driving record., • Outstanding and professional customer service skills; be very comfortable conversing with customers., • General knowledge of tools/power tools, ladders., • Ability to lift 50 lbs., • Comfortable accessing building roofs. We use eVerify to confirm U.S. Employment eligibility.