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Job Description Reports To: Youth ACT Team Leader Program: Children & Family Treatment & Support Services Location: Tarrytown, NY Hours Per Week: 35 FLSA Status: Full-Time, Non-exempt Salary: $50,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Youth Peer Advocate (YPA) services are formal and informal services and supports provided to youth who are experiencing social, medical, emotional, developmental, substance use, and/or behavioral challenges in their home, school, placement, and/or community. These services provide the support necessary to ensure engagement and active participation of the youth in the treatment planning process and support the ongoing implementation and reinforcement of skills. Services are delivered in a trauma-informed, culturally and linguistically competent manner. Services offer positive youth development-centered services with a resiliency/recovery focus. The YPA will promote skills for coping and managing psychiatric symptoms and will facilitate the use of natural and community supports and resources. In addition, the YPA will promote wellness through modeling and will assist with gaining and regaining the ability to make independent choices and playing a proactive role in their own treatment. Responsibilities: • Engage the youth in a variety of strategies to work toward identified goals, including but not limited to: strengthening problem-solving skills; providing mentoring; engaging in community resource exploration; and providing life skills support, • Engage in regular communication with the child’s team to ensure continuity of care, • Document client progress and maintain a permanent record of client activity according to established methods and procedures, • Practice with a person-centered, trauma-informed philosophy in alignment with the values of GMH, • Maintain appropriate professional standards, • Due to the nature of the program, must be able to work a flexible schedule, • Other designated or related duties Competencies: • The YPA should have strong engagement skills and a demonstrated ability to relate well to children/youth and young adults., • Familiarity with and ability to use an Electronic Health Record system., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail-oriented, and self-motivated., • Knowledge of the signs of psychiatric crises and de-escalation techniques Key Performance Indicators (KPI’s): • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet all professional development & training expectations. Requirements: • The Youth Peer Advocate must have a high school diploma, high school equivalency, or a State Education Commencement Credential (SACC or CDOS)., • Must be an individual 18 to 29 years old who has self-identified as a consumer of mental health services, juvenile justice system, substance use services, special education services, or foster care, • Must be eligible for the Youth Peer Advocate Provisional Credential with the expectation of obtaining the full credential within 24 months of commencing employment. Must maintain Youth Peer Advocate Professional Credential., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Youth Peer Advocate will be using agency vehicles and is responsible for adhering to Agency Driver Policy., • Must maintain current New York State Defensive Driving certification. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Senior Director of Children’s Clinical Services Program: Children & Family Treatment & Support Services Location: Tarrytown, NY (mobile) Hours Per Week: 35 FLSA Status: Exempt, Full-Time Annual Salary: $58,000-$77,420 (Bilingual candidates are eligible for a pay differential) Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Our Children and Family Treatment and Support Services (CFTSS) are designed to better meet the behavioral health needs at earlier junctures in a child/youth’s life to prevent the onset or progression of behavioral health conditions. These services aim to prevent the need for more restrictive and higher-intensity services for children and youth. The Clinical Social Worker is responsible for providing services to children and youth, ages 0-21, in their home or community-based settings. The clinical services provided under OLP are intended to help prevent the progression of behavioral health needs through early identification and intervention, and may be provided to children/youth in need of assessment for whom behavioral health conditions have not yet been diagnosed. Services are also intended to provide treatment to correct or ameliorate a delay or problem in developmental functioning and healthy relationships for children/youth with an existing diagnosis for whom flexible community-based treatment is needed. In addition, an assessment of needs may result in the recommendation of further medically necessary services, such as rehabilitative services. The Clinician will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the OLP Clinician will utilize evidence-based practices, always embracing a trauma-informed and person-centered approach. Services are delivered in a trauma-informed, culturally and linguistically competent manner. Responsibilities • Conduct comprehensive, strength-based assessments of service and clinical needs to determine appropriateness for OLP or other CFTSS services., • Refer to other CFTSS services as indicated., • Develop a treatment plan in collaboration with the child, their families, and their care team., • Provide ongoing individual and/or family therapy in the client’s home or community-based locations or through video conferencing., • Communicate with school and other community providers regarding the child’s progress., • Provide crisis intervention as needed., • Maintain up-to-date and complete case records, including documentation, and provide written reports and statistics as required., • Participate in team meetings, consultations, and individual supervision., • Complete the required number of client contact hours to meet productivity standards., • Participate in program development and in-service trainings., • Follow the established agency policies & procedures and meet all guidelines set forth by regulatory bodies., • Maintain appropriate professional standards., • Due to the nature of the program, must have the ability to be flexible with working hours., • Provide 24-hour telephonic crisis intervention services on a rotating basis., • Other related duties. Competencies: • Principles, practices and methods of community mental health treatment including interviewing, assessment, family, child, and group counseling and crisis intervention., • Applicable city, state and federal guidelines and laws affecting mental health treatment, services and reporting procedures., • Principles of psychological growth, development and psychopathology., • Familiarity with and ability to use an Electronic Health Record system., • Must be able to effectively engage clients., • Highly organized and self-motivated., • Bilingual in Spanish, preferred. Key Performance Indicators (KPI’s) • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet all professional development & training expectations. Requirements: • The candidate must hold one of the following New York State licenses: LMSW, LCSW, LMHC, LMFT, or Licensed Psychoanalyst. Limited permit eligible candidates will be considered., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance under applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • The Clinician must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Clinician will be using agency vehicles and is responsible for adhering to Agency Driver Policy, • The Clinician must maintain current New York State Defensive Driving certification. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job title: Family Peer Advocate Reports to: Crisis Stabilization Team Lead Program: Crisis Stabilization Location: Tarrytown, NY Hours per week: 35 hours FLSA Status: Full-time, Non-Exempt Annual Salary: $50,000-$55,000 Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer The Crisis Stabilization Team serves children/youth throughout Westchester County. The team provides intensive crisis supports to youth who are determined to be at high risk of hospitalization, re-hospitalization, or placement. These services are intended to reduce acute symptoms, restore individuals to pre-crisis levels of functioning, and to build and strengthen natural supports. Summary Description: The Family Peer Advocate (FPA) is a parent or caregiver who is raising or has raised a child with serious mental health concerns and is personally familiar with the associated challenges and available community resources for children and families. The FPA is an active member of the Crisis Stabilization Team. The FPA acts as a role model, educates parents and caregivers about self-help techniques and self-help group processes, teaches effective coping strategies based on personal lived experience, teaches symptom management skills, and assists in clarifying and supporting rehabilitation, recovery, and resilience. These services provide the support necessary to ensure engagement and active participation of the caregiver in the treatment planning process and support the ongoing implementation and reinforcement of skills. Services are delivered in a trauma-informed, culturally and linguistically competent manner. The FPA will facilitate the use of natural and community supports and resources. The FPA will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the FPA will utilize evidence-based practices, always embracing a trauma-informed and person-centered approach. Responsibilities: • Engage caregivers in a variety of strategies to work toward identified goals, including but not limited to strengthening problem-solving skills; providing mentoring; engaging in community resource exploration; and providing life skills support., • Document progress and maintain a permanent record of activity according to established agency policy/procedures and program guidance., • Practice with a person-centered, trauma-informed philosophy in alignment with the values of GMH., • Help to shape the team’s culture to one that promotes person-centered, recovery-focused, strength-based service delivery., • Assist in family engagement and retention activities to promote optimum involvement with the team, including helping the team maintain a family-focused, recovery-oriented approach., • Maintain appropriate professional standards., • Responsible for adhering to all standards and guidelines established by applicable regulatory authorities., • Participate in team meetings., • Due to the nature of the position, the ability to work on a flexible schedule is required., • Other designated and related duties. Competencies: • Knowledge of the signs of psychiatric crises, engagement skills, and de-escalation techniques., • Familiarity with and ability to use an Electronic Health Record system., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet and maintain all professional development and training expectations, including the Family Peer Advocate Credential., • Demonstrate the ability to relate well to and engage caregivers and family members. Requirements: • Must be a parent or caregiver who is raising or has raised a child with serious mental health concerns and is personally familiar with the associated challenges and available community resources for children and families., • Must be eligible for the Family Peer Advocate Provisional Credential and be willing to participate in the training toward the Family Peer Advocate Professional Credential within required timeframes. FPA Credential must be maintained throughout employment., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Have a valid driver's license for 3 years or more., • Have no more than 6 points on your driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender

Job Description Reports To: Assistant Director of RAP Housing Program: RAP/HUD Housing Location: Tarrytown, NY (mobile) Hours Per Week: 14-29 hours per week FLSA Status: Part-time, Non-exempt Annual Salary: $25 per/hr Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Flexible Work Arrangements: subject to business needs, including hybrid options., • Paid time off, • Paid sick time, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more), • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The Housing Case Manager plays a vital role in providing comprehensive support to individuals in securing and maintaining stable housing. This position involves collaborating with clients, community resources, and internal teams to address housing needs and promote overall well-being. Responsibilities: • Conduct housing assessments and develop individualized housing plans for clients., • Assist clients in accessing affordable housing options and navigating the application process., • Collaborate with property management, landlords, and housing agencies to secure housing opportunities., • Provide ongoing support to clients in maintaining stable housing and addressing any housing-related challenges., • Facilitate housing-related workshops and educational sessions for clients., • Coordinate with social service agencies, healthcare providers, and community resources to ensure holistic support for clients., • Advocate on behalf of clients to address housing-related barriers and challenges., • Maintain accurate and up-to-date documentation of client interactions, housing plans, and progress., • Participate in interdisciplinary meetings and case conferences to discuss client needs and progress., • Stay informed about housing regulations, policies, and resources to provide up-to-date information to clients. Competencies: • Knowledge of housing resources, regulations, and community support services., • Strong interpersonal and communication skills., • Empathy and cultural competence in working with diverse populations., • Case management and organizational skills., • Advocacy and negotiation abilities to address housing-related challenges., • Collaboration and teamwork in a multidisciplinary environment., • Crisis intervention and problem-solving skills. Key Performance Indicators (KPIs): • Successful placement and retention of clients in stable housing., • Timely and accurate documentation of client interactions and housing plans., • Positive outcomes in addressing housing-related challenges., • Effective collaboration with internal teams and external resources. Requirements: • Bachelor’s degree in Social Work, Psychology, or a related field preferred, • Minimum of 2 years of experience in housing case management or related roles., • Knowledge of housing regulations, resources, and community services., • Familiarity with electronic case management systems., • Strong communication and interpersonal skills., • Ability to work independently and as part of a collaborative team., • Commitment to cultural competence and diversity., • Possession and maintenance of a valid Driver's License with a satisfactory driving record according to our insurance carrier's standards., • Must maintain current NYS Defensive Driving certification within 30 days of hire., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Legal eligibility to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Adult Act Team Leader Program: Adult Act Westchester Location: On-site -White Plains, NY Hours Per Week: 35 FLSA Status: Full-time, non-exempt Salary Range: $50,000-$55,000 annually Summary Description: The IPS Employment and Education Specialist provides individualized supported employment and education services using the Individual Placement and Support (IPS) model. This position helps individuals with behavioral health needs obtain and maintain competitive, integrated employment that aligns with their strengths, interests, and career goals. The specialist also supports clients in pursuing educational opportunities, technical training, and career advancement while collaborating closely with treatment teams, employers, educators, and community partners. Responsibilities: • Engages clients and establishes trusting, collaborative relationships directed toward the goal of employment in community job settings with other workers who do not necessarily have disabilities., • Assists clients in understanding how employment will affect their entitlements (e.g., SSI, Medicaid, etc.) so they can make decisions about employment opportunities. Refers clients to benefits counseling, as needed., • Helps clients report earnings as needed., • Assesses clients' vocational skills and preferences on an ongoing basis utilizing background information and work experiences. With the client's permission, provide information and support to family members., • Discuss the client's preference for disclosure of mental health status to employers., • Helps clients learn about different jobs/careers by assisting with meetings with workers/managers to ask about positions that interest clients, meetings with academic advisors, observing workers, and job fairs to speak with employers about different types of jobs., • Conduct job development and job search activities tailored to each client's interests and needs, following IPS-supported employment principles., • Provide individualized follow-along support, including writing job support plans with clients and incorporating input from family members (with client permission) and the mental health team. Adjust the plan according to the client’s needs and preferences., • Educate and support employers, negotiate job accommodations, and follow along with the employer through the IPS specialist., • Participate in weekly meetings with the mental health treatment team and monthly face-to-face meetings with state Vocational Rehabilitation (VR) counselors to coordinate services for clients. Collaborates with individual counselors between meetings to assist clients., • Attends high school meetings with teachers, such as Individual Education Program (IEP), 504 Plan, and Transition Plan meetings, to discuss how students learn best and ways that the IPS specialist can support the student’s education. Assists clients in learning about different education and vocational training programs related to client interests and academic aptitudes. Focuses on mainstream education and certificate training programs only., • Provides support with financial aid, including the annual Free Application for Federal Student Aid (FAFSA), understanding loan obligations, applying for scholarships, and obtaining tools, equipment, and computers. Offers support prior to the beginning of education programs, including accompanying new students on campus/school tours, buying books or supplies, applying for services with the Office of Disability Services, signing up for seminars on effective study skills, discussing where to study between classes, etc., • Offers help to manage school schedule, including due dates for assignments, reserving time to study for exams, and keeping track of class drop dates. Collaborates with counselors at the Office for Disability Services, professors/instructors, and counselors at the Financial Aid Office, as needed. Competencies: • Help clients develop effective school organization and time management skills, including managing assignments, study schedules, exams, and important academic deadlines., • Collaborate with college disability services, financial aid offices, faculty, and academic advisors to support student success. Key Performance Indicators (KPIs): • Achieve assigned competitive employment placement goals in accordance with IPS program benchmarks., • Maintain a targeted percentage of clients in competitive, integrated employment., • Increase the number of clients who obtain employment aligned with their vocational interests and preferences. Requirements: • Experience working with people with severe mental illness, experience providing employment services, and knowledge of the work world are preferred., • May be non-licensed and possess an education and experience equivalent to an undergraduate degree in vocational rehabilitation, disability services, business personnel management, or behavioral health counseling., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Director, Consumer and Family Outreach Program: WISP Location: Tarrytown, NY Hours Per Week: 35 FLSA status: Full-time, Non-exempt Salary Range: $21-22 per hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The Community Outreach and Engagement Specialist will employ the principles of Peer Support and have experience providing interventions to individuals with behavioral health conditions. While not crisis services, these specialists offer socialization, recreation, light meals, and information about mental health and social services. In collaboration with the Care Management program, they will provide immediate assistance to individuals by connecting them to or re-engaging them with needed services. Specialists meet clients in the community or at Greater Mental Health offices, assess their needs, and address barriers such as referrals, insurance, application processes, and transportation. Services are delivered off-site at locations like forensic sites, mental health facilities, clients' homes, homeless shelters, and on the streets. Specialists support recovery through recognizing individual rights, shared decision-making, and collaboration. Responsibilities: • Connect individuals with appropriate services, respecting rights of self-determination and choice., • Work collaboratively, identify community services that support recovery, and help establish connections to those services., • Facilitate, manage, and maintain responsibilities associated with being a Rep-Payee for clients assigned., • Conduct outreach presentations and recruitment at community forums/events, schools, local churches, collaborative partner organizations and facilities, and street outreach., • Document client interactions in electronic health records to maintain a permanent record of client activity according to established methods and procedures., • Assist individuals receiving representative payee services in managing their income, aiming for increased self-sufficiency and eventual independence from payee services., • Collaborate with internal cross-functional teams to share best practices, highlight bright spots, and keep staff connected with key initiatives and activities., • Follow the established agency/program policies & procedures., • Maintain appropriate professional standards., • Participate in agency training programs., • Perform other designated or related duties. Competencies: • Experience providing direct service and intervention to individuals with behavioral health needs such as substance abuse and/or mental health challenges., • Knowledge of the common challenges associated with homelessness, substance use, and mental health conditions., • Working familiarity with community resources, including entitlement programs, medical, legal services, housing, food pantry, and behavioral health treatment and rehabilitation services., • Understand the impact of culture on behavioral health conditions and be able to effectively engage clients in a culturally sensitive manner., • Must be able to perform duties independently and efficiently., • Familiarity with and ability to use an Electronic Health Record system., • Experience with managing representative payee services and assisting clients in income management., • Expected to practice in a recovery-oriented, person-centered manner. Performance Indicators (KPIs): • Complete all required agency training programs., • High levels of client satisfaction based on feedback interviews, • Accurate and timely documentation in electronic health records for all client interactions, • Effectively managing participant income, aiming for increased self-sufficiency and graduation from representative payee services, • Effective individual referrals to appropriate services in a timely manner Requirements: • Peer certification preferred, or must be obtained within 6 months of employment., • At least one year of experience working in this field and/or an AA/BA degree in a social science field, • Must be reliable, able to work independently, and understand the importance of maintaining confidentiality., • Proficiency in Microsoft Office suite and database management systems., • Basic computer knowledge and ability to document in an electronic health record are required., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Must be mobile and available for work in the community, including off-site locations such as forensic sites, mental health facilities, clients' homes, homeless shelters, and street outreach., • Hours Per Week, Reporting Structure, and Location are subject to change per program needs Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Senior Director of Children’s Clinical Services Program: Children & Family Treatment & Support Services Location: Tarrytown, NY (mobile) Hours Per Week: 40 FLSA Status: Exempt, Full-Time Annual Salary: $66,000-$78,000 (Bilingual candidates are eligible for a pay differential) Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Our Children and Family Treatment and Support Services (CFTSS) are designed to better meet the behavioral health needs at earlier junctures in a child/youth’s life to prevent the onset or progression of behavioral health conditions. These services aim to prevent the need for more restrictive and higher-intensity services for children and youth. The Other Licensed Practitioner (OLP) is responsible for providing services to children and youth, ages 0-21, in their home or community-based settings. The clinical services provided under OLP are intended to help prevent the progression of behavioral health needs through early identification and intervention, and may be provided to children/youth in need of assessment for whom behavioral health conditions have not yet been diagnosed. Services are also intended to provide treatment to correct or ameliorate a delay or problem in developmental functioning and healthy relationships for children/youth with an existing diagnosis for whom flexible community-based treatment is needed. In addition, an assessment of needs may result in the recommendation of further medically necessary services, such as rehabilitative services. The Clinician will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the OLP Clinician will utilize evidence-based practices, always embracing a trauma-informed and person-centered approach. Services are delivered in a trauma-informed, culturally and linguistically competent manner. Responsibilities • Conduct comprehensive, strength-based assessments of service and clinical needs to determine appropriateness for OLP or other CFTSS services., • Refer to other CFTSS services as indicated., • Develop a treatment plan in collaboration with the child, their families, and their care team., • Provide ongoing individual and/or family therapy in the client’s home or community-based locations or through video conferencing., • Communicate with school and other community providers regarding the child’s progress., • Provide crisis intervention as needed., • Maintain up-to-date and complete case records, including documentation, and provide written reports and statistics as required., • Participate in team meetings, consultations, and individual supervision., • Complete the required number of client contact hours to meet productivity standards., • Participate in program development and in-service trainings., • Follow the established agency policies & procedures and meet all guidelines set forth by regulatory bodies., • Maintain appropriate professional standards., • Due to the nature of the program, must have the ability to be flexible with working hours., • Provide 24-hour telephonic crisis intervention services on a rotating basis., • Other related duties. Competencies: • Principles, practices, and methods of community mental health treatment including interviewing, assessment, family, child, and group counseling and crisis intervention., • Applicable city, state, and federal guidelines and laws affecting mental health treatment, services, and reporting procedures., • Principles of psychological growth, development, and psychopathology., • Familiarity with and ability to use an Electronic Health Record system., • Must be able to effectively engage clients., • Highly organized and self-motivated., • Bilingual in Spanish, preferred. Key Performance Indicators (KPI’s) • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet all professional development & training expectations. Requirements: • The candidate must hold one of the following New York State licenses: LMSW, LCSW, LMHC, LMFT, or Licensed Psychoanalyst. Limited permit eligible candidates will be considered., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance under applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • The Clinician must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Clinician will be using agency vehicles and is responsible for adhering to Agency Driver Policy, • The Clinician must maintain current New York State Defensive Driving certification. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Youth ACT Leader Program: Youth Assertive Community Treatment Location: Tarrytown, NY (mobile) Hours Per Week: 35 per week FLSA Status: Full-time, Exempt Salary Range: $60,000-$85,000 annually (Bilingual candidates are eligible for a pay differential) Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer After six months of employment, staff may be eligible to receive a one-time retention bonus of $3,000. We provide weekly clinical supervision aimed at promoting the effective accumulation of clinical hours. This structured support is designed to enhance professional development and ensure a comprehensive understanding of clinical practices. Summary Description: The Clinician has a pivotal role in providing mobile and community-based mental health services and support to youth in alignment with the Youth ACT program. This position focuses on addressing the unique mental health needs of young individuals, fostering resilience, and promoting overall mental well-being. The Youth ACT Team serves children/youth with Serious Emotional Disturbance (SED) throughout Westchester County, who are returning home from inpatient settings or residential services, at risk of entering such settings, or have not adequately engaged or responded to treatment in more traditional community-based services. Youth ACT team delivers intensive, highly coordinated, individualized services and skilled therapeutic interventions through an integrated, multidisciplinary team approach to better achieve success and maintain the child in the home, school, and community. Responsibilities: • Provide individual and group counseling services to youth participants of the Youth ACT program in the home and community., • Collaborate with the Youth ACT Team, school personnel, parents, and external partners to assess and address the mental health needs of youth., • Conduct comprehensive mental health assessments to determine treatment goals and intervention strategies., • Develop and implement age-appropriate therapeutic interventions to support youth in achieving their mental health goals., • Participate in case conferences and collaborate with multidisciplinary teams to create holistic care plans for youth participants., • Facilitate psychoeducational workshops and support groups to enhance mental health awareness and coping skills., • Monitor and evaluate the progress of youth participants, adjusting interventions as needed., • Maintain accurate and confidential client records, ensuring compliance with regulatory bodies and legal/ethical standards., • Provide 24-hour crisis intervention and support to youth experiencing mental health emergencies on a rotating basis., • Stay informed about best practices and evidence-based interventions in youth mental health. Competencies: • Specialized knowledge and experience in addressing the mental health needs of youth., • Proficiency in individual and group counseling techniques., • Ability to work collaboratively with school personnel, parents, and external partners., • Skill in conducting comprehensive mental health assessments for youth., • Ability to provide effective crisis intervention and support. Key Performance Indicators (KPIs): • Positive feedback from youth participants and their families on the effectiveness of mental health services., • Successful achievement of treatment goals and positive outcomes for youth., • Compliance with program guidance and ethical/legal standards in client record-keeping., • Active participation in multidisciplinary teams and case conferences., • Continued professional development and training in youth mental health., • Must meet all productivity standards. Requirements: • The candidate must hold one of the following New York State licenses: LMSW, LMHC, LCSW, LMFT, or be eligible for a limited permit., • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier., • The Clinician will be using agency vehicles and is responsible for adhering to the Agency Driver Policy., • Must maintain current New York State Defensive Driving certification., • Specialized training or experience in youth mental health., • Previous experience in providing mental health services to youth., • Strong interpersonal and communication skills., • Commitment to maintaining confidentiality and professionalism., • Due to the nature of the program, must have the ability to be flexible with working hours., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Community Center Site Coordinator Program: Participant Transport/Sterling Community Center Location: 29 Sterling Ave, White Plains, NY Schedule: 21 hours per week FLSA Status: Part Time, Non -exempt Salary Range: $19-$23 per/hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Summary: The Transportation Specialist-Driver supports the operation of Greater Mental Health of New York’s mission by providing curb-to-curb transportation for daily participants and ensuring timely arrival to and from program activities. Services are delivered in a recovery-oriented and trauma-informed manner, with flexibility to support individuals’ recovery goals. The Transportation Specialist also contributes to the maintenance and upkeep of vehicles, program grounds, and the site at 29 Sterling. They are expected to know and follow the established policies and procedures of Greater Mental Health of New York. Responsibilities: • Maintenance of vehicles at 29 Sterling and ensuring they are safe to operate., • Collaborate with the Vice President of Facilities and Business Operations for maintenance services related to vehicles at 29 Sterling and the site itself., • Plan each route based on road and traffic conditions, accounting for vehicle size and local infrastructure to avoid hazards such as low bridges, narrow roads, and other obstacles., • Ability to operate vehicles in a safe and responsible manner., • Operate vehicles in full compliance with all traffic laws, maintaining appropriate speeds at all times and adhering to all organizational vehicle policies and safety protocols., • Transport clients and/or staff to and from 29 Sterling and identified destinations as required., • Complete a daily vehicle report, including a record of individuals transported, and any other required documentation related to transportation activities., • Responsible for the cleanliness and upkeep of assigned vehicles, including coordinating regular maintenance., • Attend regularly scheduled supervisory sessions, team meetings, and safety trainings., • Other related duties as assigned. Competencies: • Knowledge of primary and secondary road networks in Westchester County., • Knowledge of traffic rules and regulations., • Thrive in a service-oriented role and work effectively with diverse populations., • Strong attention to detail., • Outgoing, motivated, and able to maintain strong interpersonal relationships., • Maintain a professional image and demeanor; be well-groomed and polite., • Demonstrated dedication to promoting recovery and recovery-oriented principles. Key Performance Indicators (KPIs): • Ensure that vehicles at 29 Sterling are maintained and safe to operate., • Effectiveness in planning routes and navigating traffic conditions., • Compliance with safety guidelines., • Timeliness in completing scheduled transportation activities., • Accuracy and completeness of daily vehicle and transportation reports., • Vehicles at 29 Sterling and program grounds are maintained in a clean, safe, and functional condition in alignment with program standards. Requirements: • Must have prior experience driving large vehicles preferred., • Must possess a high school diploma or GED., • Experience in a related field required; flexible schedule is strongly preferred., • Must have a valid Driver’s License and a driving record satisfactory to our insurance carrier., • Must maintain current New York State Defensive Driving certification., • Bilingual (Spanish) preferred., • Must have excellent interpersonal skills and a kind, caring approach toward staff and participants., • Must be reliable, able to work independently, and understand the importance of maintaining confidentiality., • Basic computer knowledge is required., • Fluency in English (reading, writing, speaking)., • Must be cleared and maintain clearance by applicable regulatory authorities as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Both Full Time and Part Time positions available Position Summary The Paramedic provides advanced supportive and definitive care to emergency and non‐emergency patients across both pre‐hospital and hospital environments. In this role, you will collaborate with direct supervisors, municipal and county fire and police departments, medical personnel, patients, and their families to deliver the highest standard of patient care and customer service. Under the direction of the Operations Department, the Paramedic performs and assists with a comprehensive range of patient care activities — including emergency response and inter‐facility transportation — ensuring excellence in clinical practice and compassionate service throughout every patient encounter. Main Duties and Responsibilities: • Provide quality patient care utilizing thorough knowledge and appropriate administration of Advanced Cardiac Life Support (ACLS), Pediatric Education for Pre-Hospital Professionals (PEEP), or Pediatric Advanced Life Support (PALS)., • Assess and treat with appropriate techniques (resources and equipment), any medical or trauma situation while maintaining the highest standard of patient care and professionalism., • Assesses, plans, implements, and evaluates patient care within the scope of established treatment protocols and the current standard of care., • Provides accurate and pertinent written documentation of all patient care and EMS responses., • Completes ALL required Empress and NYS paperwork., • Maintains all patient care equipment, vehicles, supplies, daily logs, and patient care records as directed by the company., • Operates Empress Vehicles and equipment as required, according to company policy., • Maintains a safe and orderly work environment and promotes safe work practices for all employees., • Reports to work on time and understands that due to the nature of EMS, the EMT’s assigned shift may exceed the assigned time for the end of the shift. Mandatory overtime may be assigned., • Work schedules encompass a variety of shifts. Paramedics may be required, as part of his/her normal duties, to work ANY of the shifts available., • Follows all Empress Policies and Procedures., • Attends mandatory continuing medical education, updates, and staff meetings as required by Empress., • Complies with the established guidelines for uniform dress and standard equipment regulations., • Assist in the provision of public information and educational programs designed to promote EMT-Paramedics and the services offered by Empress, to the community and allied EMS agencies. Minimum Qualifications: • Current New York State Certification (EMT-P) and current AHA (CPR, PALS, ACLS) Certification., • A valid Driver’s License- Driving record must meet company requirements., • Satisfactorily completes all aspects of the pre-employment process administered by and /or for Empress Ambulance Service, LLC. inclusive of drug screening/background check and physical agility test (CPAT)., • Must be at least 19 years of age., • High School Diploma or Equivalent., • National Registry Certification as a Paramedic., • Westchester REMAC Certification., • Hudson Valley REMAC Certification., • NYC REMAC Certification (If working in the Montefiore Division). Prerequisite Courses - Empress EMS Required Training (Must be completed before Day 1 of Orientation - No Exceptions) • AWR160, • IS 100c, • IS 200c, • IS 700b, • NYS Mandated Reporter, • IS 906, • IS 907 Work Environment: Works outdoors and indoors with occasional exposure to hazardous conditions and to blood/body fluids, requires respirator use, fumes/odors, extended day, and temperature changes. Frequently works with others, face-to-face contact with others, with exposure to noise, mechanical equipment, and electrical equipment. Performs shift work and performs duties frequently in a mobile environment and in confined areas. Physical Requirements: The employee is regularly required to use hands to handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee is required to sit, climb or balance; step, stoop, kneel, or crouch. The employee must frequently lift and/or carry a maximum of 150 pounds unassisted and up to 300 pounds as part of a two-person crew. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. We are an equal opportunity employer. Our recruitment, selection, and hiring strategies are designed to attract, develop, and advance exceptional individuals regardless of race, color, sexual orientation, religion, age, gender, disability, or any other legally protected status. We actively recruit military veterans. Growth Opportunities : Inspired to perform well by the chance to take on more responsibility Goal Completion : Inspired to perform well by the completion of tasks Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals Licenses & Certifications Required EMT-P PALS CPR ACLS \nCompany Description Empress EMS is a Yonkers-based ambulance service that has answered 911 calls since 1985. Our crews cover eight counties in the Hudson Valley, plus parts of the Bronx and Manhattan. On our ALS ambulances and fly cars, paramedics use advanced assessment, cardiac monitoring, airway management and medications on serious emergencies like heart attacks and major crashes. EMTs on our BLS crews assess, stabilize and transport patients of all ages. Empress set up the first paramedic system in northern Westchester in 1993, and we hold the American Heart Association’s Mission: Lifeline Gold Plus designation. Empress is part of PatientCare EMS, a leader in 911 ambulance services since 1998. We offer full-time, part-time and PRN schedules for EMTs and paramedics. If you want to work real 911 calls with a team that treats patients at the highest level, apply today. Empress EMS is a Yonkers-based ambulance service that has answered 911 calls since 1985. Our crews cover eight counties in the Hudson Valley, plus parts of the Bronx and Manhattan. On our ALS ambulances and fly cars, paramedics use advanced assessment, cardiac monitoring, airway management and medications on serious emergencies like heart attacks and major crashes. EMTs on our BLS crews assess, stabilize and transport patients of all ages. Empress set up the first paramedic system in northern Westchester in 1993, and we hold the American Heart Association’s Mission: Lifeline Gold Plus designation. Empress is part of PatientCare EMS, a leader in 911 ambulance services since 1998. We offer full-time, part-time and PRN schedules for EMTs and paramedics. If you want to work real 911 calls with a team that treats patients at the highest level, apply today.

Job Description Reports To: Supervisor of Care Management Program: Care Management Location: Westchester, NY (mobile) Hours Per Week: 40 hours per week FLSA Status: Full-time, Non-exempt Salary Range: $50,000 - $61,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b) with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Onsite free gym access, • Gym reimbursement through employer's medical insurance carrier, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Public Service Loan Forgiveness (PSLF): qualifying employer (Bilingual candidates are eligible for a pay differential) Summary Description: Greater Mental Health of New York’s Care Management Program helps individuals access essential services, such as medical specialists, transitioning from hospital admissions, and securing social supports, such as housing. The Care Manager is responsible for delivering comprehensive care management services to individuals qualifying for the Health Homes Care Management program in Rockland County. This includes assessing, overseeing, and coordinating various needs such as medical, behavioral health, substance abuse, and social services. The role involves direct client care in the community or via telephonic services, participation in meetings, and adherence to agency policies while supporting recovery and utilizing evidence-based practices. Key Responsibilities: • The care manager will manage a caseload of clients consistent with industry standards, meet regulatory expectations/ guidelines, and reflect our client population's needs. The exact number of clients may vary based on factors such as case complexity and the availability of support resources. The care manager is expected to maintain a balanced caseload for high-quality care and effective case management., • Provide comprehensive care management and care coordination through face-to-face and telephonic services., • Completes assessments and approves applications for services and entitlements, • With the client’s input, creates individualized plans of care, • Assists in discharge planning during a client’s hospitalization and provides follow-up care as needed, • Consults with team members and other specialists, • Participate in meetings with community agencies and service providers., • Follow established agency policies and maintain professional standards., • Prepare required reports and documentation., • Provide after-hours emergency coverage and crisis intervention as needed., • Demonstrate flexibility with working hours., • Adhere to standards established by regulatory authorities., • Perform other duties as assigned. Competencies: • Knowledge of behavioral diagnoses and symptomatology., • Familiarity with community resources., • Effective client engagement skills., • Understanding of chronic disease/behavioral health interactions., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Key Performance Indicators (KPIs): • Care Manager is expected to complete CANS-NY assessments at enrollment and annually., • Care Manager is expected to meet program productivity standards., • Care Manager is expected to complete documentation in a timely manner, as per program and agency’s standards. Requirements: • Bachelor's degree in a relevant field or equivalent., • E.g. social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field, • Two years of relevant experience or equivalent. A master’s degree in one of the listed education fields may be substituted for one year of Experience., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Fluency in Spanish is preferred but not required., • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Have a valid driver's license for 3 years or more., • Have no more than 6 points on your driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Must maintain pre-employment clearances as required by applicable regulatory requirements., • Legal eligibility to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Team Leader Program: Assertive Community Treatment (ACT) - Adult Location: White Plains, NY (mobile) Hours Per Week: 35 FLSA Status: Full-time, non-exempt Salary Range: $55,000-$60,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The ACT Substance Abuse Counselor plays a pivotal role in fostering holistic substance misuse recovery for individuals through trauma- responsive care and evidence-based practices. This position requires expertise in Substance Misuse principles, strong interpersonal communication skills, and the ability to inspire and motivate individuals to engage in Substance Misuse activities. Creativity in program design, cultural competence, and a collaborative, team-oriented approach are essential to support diverse populations. Excellent organizational and planning skills are critical to develop and implement personalized Substance Misuse programs and conduct thorough assessments to identify individual needs and goals. Responsibilities: • Develop and implement Substance Misuse programs and initiatives to support the physical, mental, and emotional well-being of individuals., • Conduct Substance Misuse assessments to identify individual needs and goals., • Facilitate Substance Misuse workshops, seminars, and group activities., • Collaborate with community partners to expand substance misuse program offerings and resources., • Provide individual Substance Misuse coaching and support., • Monitor and evaluate the effectiveness of Substance Misuse programs, making recommendations for improvement., • Contribute to the development of Substance Misuse policies and guidelines., • Maintain accurate records and documentation of Substance Misuse initiatives and participant engagement., • Stay informed about current trends and best practices in Substance Misuse and preventive health. Competencies: • Strong presentation and facilitation skills., • Must exhibit patience, flexibility, compassion, and a deep belief in recovery in the work with Individuals with Persistent Mental Health Conditions., • Ability to work flexible hours based on program needs., • Commitment to ongoing professional development in the field of Substance Misuse., • Collaborative and team-oriented approach to contribute to a positive workplace culture. Requirements: • Must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Registered Driver will be using agency vehicles and is responsible for adhering to the Agency Driver Policy., • Must be OASAS certified as a CASAC or NYS certified as a Professional Licensed Master Social Worker /Licensed Mental Health Counselor or CASAC-T at the time of hire or must secure either NYS certification or a temporary permit from the NYS Education Dept. before completion of the probationary period. Once NYS certification is secured, it must be kept current as a condition of employment., • Minimum of 2 years of experience in Substance Misuse program development or a related role., • Knowledge of Substance Misuse principles and preventive health practices., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Proficiency in English includes skills in reading, writing, and speaking., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Assistant Director of Peer and Recovery Services Reports To: Program Supervisor / Clinical Director Program: OASAS-Outpatient Substance Use Disorder Program Location: White Plains, NY-On-site with community-based outreach as required (Hybrid may be available based on program needs) Hours per week: 35 FLSA Status: Full-time, Non-Exempt Annual Salary Range: $40,000-$50,000 Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The Peer Specialist (CRPA) provides peer-based recovery support services to individuals enrolled in an OASAS 822 outpatient substance use disorder program. The Peer Specialist uses lived experience, training, and certification to support participants in building recovery capital, engaging in treatment, navigating systems of care, and sustaining long-term recovery. Services are delivered in alignment with OASAS regulations, agency policies, and recovery-oriented principles. Responsibilities: • Provide individual and group peer support services consistent with CRPA scope of practice and OASAS 822 standards., • Support participant engagement, retention, and adherence to treatment plans through recovery coaching and mentorship., • Share lived recovery experience in a purposeful, professional, and recovery-focused manner., • Assist participants in identifying recovery goals and developing personalized recovery plans., • Facilitate linkage to community resources, including self-help groups, vocational services, housing supports, and medical/behavioral health providers., • Provide crisis support and de-escalation within the scope of peer services and refer to clinical staff as needed., • Collaborate with counselors, supervisors, and multidisciplinary team members to support coordinated care., • Maintain timely, accurate, and compliant documentation in the Electronic Health Record (EHR) in accordance with agency and OASAS requirements., • Participate in supervision, team meetings, trainings, and required professional development. Competencies: • Knowledge of recovery-oriented systems of care and peer support principles., • Familiarity with and ability to use an Electronic Health Record system., • Strong interpersonal, communication, and engagement skills., • Ability to maintain professional boundaries and confidentiality., • Highly organized, detail-oriented, and self-motivated., • Cultural humility and the ability to work with diverse populations. Key Performance Indicators (KPIs): • Meeting established productivity expectations for peer services., • Timely and accurate documentation in accordance with agency and OASAS documentation standards., • Engagement and retention of participants in services., • Compliance with supervision, training, and certification requirements. Requirements: • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in human services or related field preferred., • Credential required: NYS Certified Recovery Peer Advocate (CRPA)., • Experience working with adults with substance use disorders, including outreach or field-based services., • Agency Drivers must have a valid driver's license, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Have a valid driver's license for 3 years or more., • Have no more than 6 points on their driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Strong computer skills, including Microsoft Office and data systems., • Fluency in English (reading, writing, speaking); bilingual skills a plus., • Must maintain all applicable regulatory clearances., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Ability to work evenings or flexible hours to meet participant needs., • Hours per week, reporting structure, and location are subject to change based on program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Youth ACT Team Leader Program: Youth ACT-Westchester Location: Tarrytown, NY and Rockland, NY ( Mobile) Hours Per Week: As needed FLSA Status: Per Diem, Non-exempt Pay Range: $65-$100 per hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Flexible Work Arrangements: Subject to business needs, including hybrid options., • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer The Youth ACT Team serves children/youth with Serious Emotional Disturbance (SED) throughout Westchester and Rockland counties, who are returning home from inpatient settings or residential services, at risk of entering such settings, or have not adequately engaged or responded to treatment in more traditional community-based services. Youth ACT team delivers intensive, highly coordinated, individualized services and skilled therapeutic interventions through an integrated, multi-disciplinary team approach to better achieve success and maintain the child in the home, school and community. Summary Description: The Psychiatric Nurse Practitioner (PNP), under the supervision of the psychiatrist and in conjunction with the team leader, has clinical responsibility for monitoring recipient treatment and staff delivery of clinical services. The Psychiatric Nurse Practitioner provides mobile hybrid services which include both telehealth and face to face appointments with youth and families in their home, community, and/or agency office. The Psychiatric Nurse Practitioner provides psychiatric and medical assessment and treatment; clinical supervision, education, and training of the team; and development, maintenance, and supervision of medication administration and psychiatric and medical treatment and procedures. The Psychiatric Nurse Practitioner will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the Psychiatric Nurse Practitioner will utilize evidence-based practices; always embracing a trauma-informed and person-centered approach. Responsibilities: • Act as prescriber for all Youth ACT clients., • Conduct psychiatric assessments through telehealth, office visit, and/or in the home and community, including psychiatric history, course of illness, response to treatment, mental status examination/diagnoses, and present assessment results at team meetings and treatment planning meetings., • Collaborate with the team in assessment of client's physical health, making appropriate referrals to community physicians for further assessment and treatment, and coordinating medical treatments with psychiatric treatment., • Prescribe psychotropic medications and conduct regular assessments of therapeutic responses and side effects, and educate clients regarding psychotropic medications., • Perform individual, group, and family supportive therapy and illness education in the process of carrying out the tasks above., • Responsible for adhering to all standards and guidelines established by applicable regulatory authorities., • Modeling and teaching a person-centered approach, honoring choice, self- determination, and shared decision-making., • Establish and maintain a culture that is recovery oriented and grounded in service excellence., • With other team members, provide support, education, and counseling to family members of clients to help them become knowledgeable about mental illness, collaborate in the treatment process, and assist in their family member’s process., • Provide on-site crisis assessment and management of patients, both on-site, via telehealth and over the phone. Respond to Team Leader (or designee) after hours for consultation in extenuating situations., • When possible, be actively involved in hospitalization of clients, including regular communication and consultation with the attending psychiatrist, other team members, and collaboration with the inpatient staff in the planning and implementation of treatment and discharge to the community., • Submit written reports and oral testimony and presentation of opinion in commitment and other legal proceedings and in a wide range of treatment, rehabilitative, and support services matters (e.g., Social Security applications, prior authorization of medication, etc.)., • Document client progress to maintain a permanent record of client activity according to established methods and procedures., • Participate in morning team meetings and treatment planning review meetings., • Follow the established Youth ACT policies & procedures, agency policies, and maintain appropriate professional standards., • Use individual client data to inform clinical decision-making and identify areas for quality improvement; use data to track client progress over time., • Share client data with clients to help facilitate shared decision-making and keep clients informed of their progress., • Other related duties. Competencies: • Experience understanding family systems based on the diversity of cultural and ethnic backgrounds., • Experience and understanding of various evidence-based models and theories pertaining to psycho-education, motivational interviewing, serious emotional disturbance and recovery., • Knowledge of Assertive Community Treatment, family support services, and community resources., • Use of Motivational Interviewing, recovery, and trauma-informed approaches when delivering services., • Highly organized and self-motivated., • Proficient in computers., • Familiarity with and ability to use an Electronic Health Record system. Key Performance Indicators (KPIs): • Effective crisis intervention skills., • Act as prescriber for all Youth ACT clients., • Upholds fidelity to the Youth ACT model., • Timely and accurate documentation in accordance with GMH documentation policy., • Active participation in multidisciplinary teams and case conferences., • Ensure that all productivity expectations are met. Requirements: • Must be currently licensed as a Psychiatric Nurse Practitioner by the NYS Education Department. Must maintain licensure and be in good standing though-out employment with GMHNY., • Current licensure by the New York State Education Department and the Drug Enforcement Administration is also required., • Basic Computer knowledge is required., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • The Psychiatric Nurse Practitioner must have a valid Driver’s License and a driving record that is satisfactory to our insurance carrier. The Psychiatric Nurse Practitioner will be using agency vehicles and is responsible for adhering to Agency Driver Policy., • The Psychiatric Nurse Practitioner must maintain current New York State Defensive Driving certification., • The Psychiatric Nurse Practitioner must be cleared through fingerprinting by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List., • The Psychiatric Nurse Practitioner must be cleared by the NYS Office of Children and Family Services for instances of child abuse and/or neglect., • The Psychiatric Nurse Practitioner must be legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Program Supervisor Location: White Plains, NY Hours Per Week: 35 FLSA Status: Full-time, Non-Exempt Salary Range: $50,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer paid Holidays-11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: The CASAC Outreach and Recovery Specialist is responsible for providing community outreach, engagement, screening, brief intervention, recovery support, and linkage to treatment for individuals affected by or at risk for Opioid Use Disorder (OUD), Substance Use Disorder (SUD), and co-occurring disorders (COD). Working as part of the State Opioid Response (SOR) Grant initiative, the CASAC engages individuals in community settings and assists them in identifying appropriate treatment, recovery, harm reduction, and supportive services. The position utilizes evidence-based engagement strategies, including Motivational Interviewing and SBIRT, to reduce barriers to care and facilitate connections to appropriate levels of treatment and community resources. Responsibilities: • Conduct community outreach and engagement activities throughout Westchester County to identify and engage individuals affected by or at risk for OUD, SUD, and co-occurring disorders., • Conduct substance use screenings and assessments within the CASAC's scope of practice to identify individual needs and appropriate referrals., • Utilize evidence-based approaches including Motivational Interviewing, Screening, Brief Intervention, and Referral to Treatment (SBIRT), harm reduction, and person-centered engagement strategies., • Provide brief interventions and education regarding substance use, overdose prevention, treatment options, recovery supports, and harm reduction resources., • Assist individuals with accessing appropriate levels of substance use disorder treatment, including outpatient, intensive outpatient, withdrawal management, residential, inpatient, medication for opioid use disorder (MOUD), and other recovery services., • Facilitate warm handoffs and follow-up with individuals referred to treatment and recovery services to promote successful engagement., • Provide care coordination, system navigation, and linkage to behavioral health, medical, housing, social service, recovery, and other community-based supports as appropriate., • Collaborate with Peer Specialists/CRPAs, Care Managers, clinical staff, and other SOR Outreach and Recovery Specialists to coordinate services and address barriers to treatment., • Develop and maintain collaborative relationships with hospitals, emergency departments, shelters, recovery organizations, criminal justice agencies, schools, libraries, community organizations, healthcare providers, and other community partners., • Participate in community outreach events, health fairs, educational events, tabling opportunities, and other activities designed to increase awareness of available SUD and OUD resources., • Provide or facilitate access to overdose prevention education, naloxone/Narcan training, and harm reduction resources consistent with agency procedures and grant requirements., • Complete timely and accurate documentation of outreach contacts, screenings, interventions, referrals, linkages, and other services provided., • Maintain required SOR grant tracking information and assist with collection of data necessary to demonstrate grant activities, outcomes, and deliverables., • Participate in individual supervision, team meetings, case consultation, training, and grant-related activities., • Maintain confidentiality, professional boundaries, and ethical standards in accordance with agency policy and applicable federal and New York State requirements., • Perform any other duties needed to help drive our vision, fulfill our mission, and abide by our organization’s values., • Other related duties as assigned. Competencies: Knowledge of substance use disorders, opioid use disorder, co-occurring disorders, treatment systems, recovery services, and harm reduction principles. Knowledge of evidence-based substance use interventions, including Motivational Interviewing and Screening, Brief Intervention, and Referral to Treatment (SBIRT). Ability to effectively engage individuals who may be ambivalent about treatment or not currently connected to behavioral health services. Ability to provide culturally responsive, person-centered, trauma-informed, and nonjudgmental services. Strong community engagement, communication, relationship-building, and interpersonal skills. Ability to develop collaborative relationships with community providers and referral partners. Familiarity with and ability to use an Electronic Health Record (EHR) and other required data-tracking systems. Strong organizational, documentation, time-management, and follow-up skills. Ability to work independently in community settings while functioning effectively as part of a multidisciplinary team. Digital competence, literacy, problem-solving, critical thinking, and teamwork. Key Performance Indicators (KPIs): Consistently conducts community outreach activities in accordance with SOR grant goals and assigned program expectations. Engages individuals affected by or at risk for OUD/SUD and facilitates appropriate connections to treatment, recovery, and harm reduction services. Completes required screenings, brief interventions, referrals, and follow-up activities. Demonstrates successful referral and linkage of individuals to appropriate treatment and community-based services. Develops and maintains productive relationships with community providers and referral sources. Completes timely and accurate documentation in accordance with Greater Mental Health of New York documentation policies and applicable grant requirements. Accurately maintains required SOR outreach, engagement, referral, and service data. Meets established grant deliverables and productivity expectations applicable to the position. Requirements: Current New York State Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or CASAC-Trainee (CASAC-T) credential required. Experience working with individuals affected by substance use disorders, opioid use disorder, and/or co-occurring mental health and substance use conditions. Experience with community outreach, engagement, substance use treatment, care coordination, or other community-based behavioral health services preferred. Knowledge of OASAS-certified substance use disorder treatment services and community recovery resources preferred. Knowledge of harm reduction, overdose prevention, and medications for opioid use disorder preferred. Ability and willingness to travel throughout Westchester County to provide community-based outreach and engagement services. • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Have a valid driver's license for 3 years or more., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire. Strong computer knowledge, including typing, communication tools, scheduling tools, and web browsers. Proficiency in Microsoft Office Suite and database management systems. Experience utilizing Electronic Health Records preferred. Fluency in English (Reading, Writing, Speaking); bilingual skills are a plus. Must be cleared and maintain clearance by applicable regulatory authorities as required. Legally eligible to work in the United States without sponsorship. Special Considerations: Requires extensive community-based and field work. May require evenings or flexible hours based on outreach needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Director Program: Adult Sex Offender (ASO) Program Location: White Plains, NY Hours Per Week: Varies, availability to work after 4 pm for group sessions FLSA Status: Consultant, Exempt Salary Range: $40.00/ hour for administrative tasks $135- 150/hour per group session Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Summary of Duties: The Bilingual Clinician will work in our Adult Sex Offender (ASO) Program, delivering sex offender-specific behavioral health services to individuals who are on probation. The clinician is responsible for the provision of direct client services through the facilitation of weekly groups and coordination with other agencies serving the clients, including probation and polygraphy. The clinician in the ASO Program will demonstrate expertise in providing trauma-informed care, utilizing evidence-based approaches specific to sex offending behavior. The Clinician must possess the ability to engage and affect change through a person-centered model. The Clinician will demonstrate initiative, flexibility, creativity, and a collaborative spirit. Responsibilities: • Provide culturally sensitive direct, clinical services, which may include but are not limited to: sex-offender-specific assessment and treatment planning, and group psychotherapy., • Document client progress to maintain a permanent record of client activity according to established methods and procedures., • Integrate findings of psychosexual evaluations into treatment., • Conduct case conferences with probationers and the probation department., • Identify case management needs of clients and coordinate with other agency staff and community agencies to have these needs met., • Collaborate with Probation and polygrapher., • Prepare status reports and documentation for the court., • Perform crisis intervention as necessary., • Participate in program development and in training programs., • Follow the established clinic policies & procedures., • Maintain appropriate professional standards., • Other designated or related duties. Competencies: • Fluency in conversational and written Spanish., • Principles, practices, and methods of community mental health treatment including interviewing, assessment, group counseling, and crisis intervention., • Applicable city, state, and federal guidelines and laws affecting mental health treatment, services, and reporting procedures., • Principles of psychological growth, development, and psychopathology., • Knowledge of community mental health resources., • Understanding the impact of culture on mental health practices., • Knowledge of principles and practices of group psychotherapy, with specific awareness of sex offense-specific issues., • Knowledge of various theoretical and treatment models pertaining to sex-offending behavior, including but not limited to CBT, the Good Lives Model, and Risk/Need/Responsivity Model., • Understanding the need to incorporate polygraph results into treatment, • Ability to facilitate the chaperone/safeguard process., • Knowledge of risk assessment measures and dynamic risk factors., • Understanding of the results/findings of psychosexual evaluations, how to address the findings with the probationers, and how to integrate results and recommendations., • Knowledge of behavioral techniques which assist with modifying probationers’ behaviors related to sex offending., • Understanding of trauma-informed care. Key Performance Indicators (KPIs): • Evaluate the thoroughness and accuracy of progress notes and court reports., • Monitor participation and completion of professional development and training programs., • Ensure timely and accurate documentation of client progress and court report submissions, measured by adherence to established procedures., • Collect and analyze client feedback to gauge satisfaction with the services provided., • Monitor compliance with city, state, and federal guidelines and laws affecting mental health treatment services. Requirements: • Fluency in conversational and written English., • Bilingual in Spanish preferred., • The Clinician must be, in active status, a New York State LCSW, LMSW, LMHC or Ph.D. Psychologist with sex offender expertise., • The Clinician must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic computer knowledge and the ability to document in an electronic health record is required., • Greater Mental Health does not provide malpractice insurance coverage for consultants. Consultants must obtain their own insurance and name the agency as an additional insured party., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • The Clinician must be legally eligible to work in the United States. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: Employment Services Director Program: Employment Services Location: White Plains, NY (mobile) Hours Per Week: 35 FLSA Status: Full-time, Non-exempt Salary Rate: $23 per/hr Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b) with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Onsite free gym access, • Gym reimbursement through employer's medical insurance carrier, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Greater Mental Health of New York’s Employment Services supports individuals with behavioral health conditions and other disabilities in achieving their vocational goals. Using the Individual Placement and Support (IPS) model, the Employment Specialist provides personalized, trauma-informed, and person-centered services to help participants prepare for, obtain, and maintain competitive employment. Responsibilities: • Pre-vocational Services: Deliver services to help individuals develop general employability skills., • Placement Services: Assist with job search strategies, resume development, interview preparation, and job matching., • Job Coaching: Provide on- or off-site coaching, including support with accommodations and employer communication., • Mobile and Hybrid Service Delivery: Meet participants in various settings; flexible scheduling including evenings/weekends., • Training: Complete job-specific training within 24 months of hire., • Administrative Duties: Maintain electronic records and fulfill reporting requirements. Competencies: • Ability to teach and support goal-directed vocational activities., • Familiarity with Trauma-Informed Care, Person-Centered Practice, and Motivational Interviewing., • Understanding of challenges related to mental health and disabilities., • Strong work history and insight into workplace expectations., • Proficiency in electronic record systems and adaptability to change. Key Performance Indicators (KPIs): • Timely completion of participant assessments and service plans., • Successful job placements and retention rates., • Participant satisfaction and engagement., • Compliance with documentation and reporting standards., • Completion of required training within the designated timeframe. Requirements: • Bachelor’s Degree in Psychology, Human Services, or related field., • Minimum of two years of experience in employment services for individuals with disabilities., • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Must have held a valid driver's license for 3 years or more., • Have no more than 6 points on your driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Strong computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in the Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory authorities as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs., • Bilingual candidates (Spanish or ASL) are strongly preferred., • Must maintain NYS Defensive Driving certification if operating agency vehicles., • Must demonstrate reliability, independence, and confidentiality. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: CTI Team Leader Program: Critical Time Intervention (CTI) Location: Tarrytown, NY/Mobile Hours per week: 35 FLSA Status: Full-time, Non-exempt Salary Range: $61,000 - $68,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Spanish or Creole Bilingual candidates are eligible for a pay differential. Summary Description: The Behavioral Health Case Manager will work as part of a multidisciplinary team in the Critical Time Intervention (CTI) program serving adults with co-occurring behavioral health and physical health needs who frequent ED/inpatient settings. The Mental Health Professional completes care management-related tasks. Additionally, they resolve clinical and rehabilitative needs, when within the scope of practice, that impact the individual’s ability to meet recovery goals. Responsibilities: • Provide therapeutic interventions for both mental health and substance use disorders., • Educate individuals about mental health, treatment, and recovery., • Teach skills for coping with specific behavioral health symptoms and stress management., • Develop crisis management plans and relapse prevention plans., • Identify/recognize early warning signs and rapid intervention strategies., • With client’s input, create individualized plans of care., • Assist in discharge planning during a client’s hospitalization and provide follow-up care as needed., • Consult with team members and other specialists., • Participate in meetings with community agencies and service providers., • Prepare required reports and documentation., • Provide after-hours emergency coverage and crisis intervention as needed., • Perform other duties as assigned. Competencies: • Knowledge of behavioral diagnoses and symptomatology., • Familiarity with community resources., • Effective client engagement skills., • Ability to work independently and efficiently., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Key Performance Indicators (KPIs): • Effective rapport building and engagement with clients., • Effective crisis de-escalation and diversion from ED, CPEP, and/or Inpatient admission., • Timely and accurate completion of required screenings and assessments., • Meet prescribed timeframes for response and service delivery as outlined by CTI model, • Timely and thorough documentation of client care., • Effective collaboration with the client’s support team, including active involvement in multidisciplinary team meetings., • Respond to emergencies and adhere to safety protocols., • Completion and maintenance of all required trainings under the CTI model., • Effective collaboration with the support team. Requirements: • Master’s degree in a relevant field or equivalent and should be pursuing their Limited Permit or license. For example, social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field., • Active and unrestricted limited permit or licensure in a respective field preferred., • Two years of relevant experience or equivalent., • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Have a valid driver's license for 3 years or more., • Have no more than 6 points on your driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Basic computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • This is a full-time, 35-hour per week position with a regular daytime schedule that will include an evening shift and rotating on-call responsibilities., • This position will require availability outside of the standard workday, and as such must be ready and available at times to direct and support staff either by phone or in person if needed during the evenings, weekends and holidays., • Hours Per Week, Reporting Structure, and Location are subject to change per program needs Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports To: INSET Team Leader Program: Intensive and Sustained Engagement Team (INSET) Location: Primarily based in White Plains, NY and/or Rockland, NY (this is a mobile role and may require travel to additional service areas in Putnam, Orange, and Sullivan counties, as needed) Hours Per Week: 35 FLSA Status: Full-time, Non-Exempt Salary Range: $60,000 annually Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary Description: Greater Mental Health of New York’s INSET program provides mobile, community-based, and flexible support for individuals with histories of acute distress, frequent hospitalizations, or ineffective past care. Led by peers and grounded in a person-first approach, INSET prioritizes immediate needs, builds lasting social and family connections, and offers care coordination without traditional time or location constraints. The INSET Peer Support Specialist will offer direct outreach and support for adults who are engaged with INSET programming. Peer Support Staff are responsible for working with participants toward their identified goals and aspirations, individually and as a part of their desired groups/communities. The peer support staff will offer linkages to professional, recovery, peer, family, and natural supports in their community. The Peer Support Staff will support recovery by providing services that reflect the values of peer support, including the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. Responsibilities: • The peer will manage a caseload of participants consistent with industry standards, meet regulatory expectations/ guidelines, and reflect our population's needs. The exact number of participants may vary based on factors such as case complexity and the availability of support resources., • Offer individual peer support to participants using a flexible, person-first, and trauma-informed framework, • Provide regular community outreach to engage members of the community that may not historically engage with the mental health system, • Positively facilitate connections with services and resources, • Schedule and co-facilitate networking and support groups for participants as requested, • Support participants with bridging from respite, emergency rooms, periods of incarceration, etc., • Utilize strengths-based, person-first tools to support the participant in planning goals. Advanced Directives and WRAP (Wellness Recovery Action Plans) are encouraged., • Follow established agency policies and maintain professional standards, • Prepare required reports and documentation, • Provide after-hours emergency coverage and crisis intervention as needed, • Adhere to standards established by regulatory authorities., • Other related duties as assigned Competencies: • This position requires a thorough understanding of the process and possibility of recovery for people who are psychiatrically labeled., • The INSET peer support staff must be aware of community resources, supports, and systems, collaborating with the participant to make referrals if indicated by the participant, • Knowledge of behavioral diagnoses and symptomatology, • Effective client engagement skills., • Ability to work independently while also collaborating effectively as part of a team., • Proficiency in using Electronic Health Record systems., • Practice in a recovery-oriented, person-centered methodology. Key Performance Indicators (KPIs): • Timely and accurate completion of required documentation., • Effective coordination and utilization of community resources., • Responsive and supportive crisis intervention., • Adherence to regulatory standards and agency policies. Requirements: • Certification as a New York Peer Specialist (or eligible for certification within six months of hire), • While not required, it is beneficial for the NY Certified Peer Specialist to hold other credentials such as a CRPA, FPA, or YPA credential, • 2 years of related work experience (preferably, the candidate will have experience in mobile engagement techniques), • Basic computer knowledge: typing, communication tools, scheduling tools, and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Must have held a valid driver's license for 3 years or more., • Have no more than 6 points on your driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Weekly full-time schedule may include two evenings per week and weekends when requested, • Hours per week, reporting structure, and location are subject to change per program needs, • Flexibility with work hours is required due to the mobile nature of the program Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Marathon Strategies, an independent communications and research firm, is looking for an energetic Senior Communications Associate with an entrepreneurial spirit to help drive and execute corporate communications initiatives for a diverse portfolio of clients. We are looking for a strong writer and a strategic thinker who can help drive sophisticated corporate campaigns. You will have worked in a public relations agency, news organization, or in-house corporate communications. You will also have a network of relationships with national media, possess excellent writing skills, and be resourceful, enthusiastic and able to thrive in a fast-paced, deadline-driven environment. Working with high profile political, nonprofit and corporate clients, the Senior Communications Associate will: Client Management • Supports multiple client account teams, and acts as the key day-to-day point of contact with at least one client., • Implements strategic communication initiatives and programs with minimal oversight, • Understands environment in which client operates, • Organize client work plans, • Develop and cultivate a wide network of stakeholder relationships, • Work with a team to execute strategic and creative corporate communication campaigns for clients Content Development: Write and produce a range of materials such as press releases, op-eds, reports, memos, briefing books, and presentations. Over the course of a few months, minimal edits should be required of content by senior managers. Specifically, this includes, but is not limited to: • Op-eds: Draft and place a minimum of 2 op-eds per quarter across your respective accounts. Each op-ed should be clear and concise and incorporate best practices and feedback from client leads., • Briefing Books: Serve as the primary point of contact for drafting briefing books with background on the reporter, relevant coverage, sample talking points, and more ahead of each interview., • Press Releases: Take the lead on drafting press releases around company announcements or key milestones. Ensure that each release is well written, includes strong quotes, and is proofed., • Additional Collateral: Support the development of client memos, talking points, social media content calendars, LTEs, presentations, and more. Media & Social Monitoring: Proactively analyze the news and social media environment. This activity should inform strategic thinking and recommendations around media collateral, media lists, potential recommendations, etc. Specifically, this includes, but is not limited to: • Daily Research: Perform daily research into the industries your clients operate in to gain a better understanding of the broader landscape., • Daily Flagging: Proactively flag news stories, social media posts, and relevant reports in real-time to your internal team., • Daily Clips: For clients with formal clips, complete the daily set of clips on time and with minimal to no edits., • Social Media: Monitor social media and flag relevant posts in real-time. Media Engagement: Proactively identify and build meaningful relationships with reporters. Specifically, this includes, but is not limited to: • Media/Stakeholder Lists: Build targeted media and stakeholder lists to inform communications and outreach strategies. When developing media lists, it is important to ask key questions of team members on the types of reporters to be included, outlets, and more. Continuously update the media list as reporters leave outlets or join the industry., • Media/Stakeholder Relationships: Develop and cultivate a wide network of media and stakeholder relationships. Foster at least 3 new media relationships per quarter on behalf of your clients and identify opportunities for other teams as they arise., • Story Pitches: Develop and pitch original story ideas to a diverse range of media. Ensure that each story pitch is not only well written but is also grounded in meaningful datapoints and insights. Secure at least 2 placements for each client per quarter., • Media Internal Collaboration: Collaborate with specialty practice areas (Digital, Creative, Research) to develop and pitch original, compelling story ideas to a diverse range of media Project Management • Leads project management/workflow as it pertains to their clients, • Collaborate with specialty practice areas (Digital, Creative, Research) and projects for clients beyond the communications scope. Experience and Qualifications: • 3-5 years’ experience in communications role in an in-house or consultancy environment., • Bachelor’s Degree in related field., • Experience implementing strategic communication programs for companies in the private and public sector., • Proactive: Keep a finger on the pulse of the news cycle and come to each internal call with a minimum of 1 proactive idea. Raise your hand to take on assignments and support each of your client teams where needed., • Managing Up: Prioritize managing up and letting each account lead know the status of projects. It is important for colleagues to be fully in the loop on pitching updates, deliverable timing, and so forth., • Attention To Detail: Each assignment should be shared in a client-ready format, including no formatting inconsistencies, grammar mistakes, and spelling errors., • Professionalism/Dependability: Consistently meet agreed-upon deadlines and demonstrate effective follow-through on short- and long-term tasks. Willing to work overtime when necessary and maintain client confidentiality., • Personal Accountability: Demonstrates accountability for work, takes ownership of projects/workstreams, and asks for and incorporates feedback.

Job Description Remain a critical part of the legal industry while putting your paralegal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Deposition Officer. In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or other legal proceeding. This is a high-demand career that offers flexible schedules, ongoing support & mentorship, & high earning potential. ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be successful. Deposition Officers (DO)’s are not shorthand reporters or stenographers, and no stenographic tools or training is required. Responsibilities: • Managing the proceedings as an independent arbiter of the record, • Swearing in witnesses and acting as Notary of the State, • Generating a clear and complete recording of the proceeding using high-fidelity audio technology, • Creating accurate and detailed annotations of case events and terminology to serve as a guide for subsequent transcription. Requirements: • Obtain your own digital audio equipment, • Have a state notary commission, • Complete quality development program *Through every step, we’re there to support applicants through the entrance assessment and suggest outside deposition officer courses and certification. We’ll also connect you with peers and experts to compare deposition officer equipment and share tips about software use. We Offer: • Career in high demand - access to the widest pool of work in the industry - you’ll have opportunities for hybrid assignments across the US & Canada., • Superior Engagement & Support - online community supports our reporters and encourages them to make the most of their contract and earning potential, • FLEXIBLE WORK SCHEDULE – One of the excellent benefits of working as a Deposition Officer is choosing assignments that match your schedule. You set your own hours, • GREAT HOURLY WAGE Deposition officiation with Veritext Legal Solutions is an excellent new opportunity for you and we’ll help make it happen. Start your bright new career in a stable field that has huge growth opportunities. Apply Today! \nCompany Description As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job. As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing.\r\n\r\nLitigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job.

Marathon Strategies, an independent communications and research firm, is looking for an energetic Communications Associate with an entrepreneurial spirit to help drive and execute corporate communications initiatives for a diverse portfolio of clients. This position will be hybrid based out of the firm's NYC office 1-2 days per week. We are looking for a strong writer and a strategic thinker well-versed in politics who can help drive sophisticated communications campaigns. The ideal candidate will have a network of relationships with national media, possess excellent writing skills, and be resourceful, enthusiastic and able to thrive in a fast-paced, deadline-driven environment. Responsibilities: Client Management • Supports multiple client account teams, and acts as the key day-to-day point of contact with at least one client., • Implements strategic communication initiatives and programs with minimal oversight, • Understands environment in which client operates, • Organize client work plans, • Develop and cultivate a wide network of stakeholder relationships, • Work with a team to execute strategic and creative public affairs communication campaigns for clients Content Development: Write and produce a range of materials such as press releases, op-eds, reports, memos, briefing books, and presentations. Over the course of a few months, minimal edits should be required of content by senior managers. Specifically, this includes, but is not limited to: • Op-eds: Draft and place a minimum of 2 op-eds per quarter across your respective accounts. Each op-ed should be clear and concise and incorporate best practices and feedback from client leads., • Briefing Books: Serve as the primary point of contact for drafting briefing books with background on the reporter, relevant coverage, sample talking points, and more ahead of each interview., • Press Releases: Take the lead on drafting press releases around company announcements or key milestones. Ensure that each release is well written, includes strong quotes, and is proofed., • Additional Collateral: Support the development of client memos, talking points, social media content calendars, LTEs, presentations, and more. Media & Social Monitoring: Proactively analyze the news and social media environment. This activity should inform strategic thinking and recommendations around media collateral, media lists, potential recommendations, etc. Specifically, this includes, but is not limited to: • Daily Research: Perform daily research into the industries your clients operate in to gain a better understanding of the broader landscape., • Daily Flagging: Proactively flag news stories, social media posts, and relevant reports in real-time to your internal team., • Daily Clips: For clients with formal clips, complete the daily set of clips on time and with minimal to no edits., • Social Media: Monitor social media and flag relevant posts in real-time. Media Engagement: Proactively identify and build meaningful relationships with reporters. Specifically, this includes, but is not limited to: • Media/Stakeholder Lists: Build targeted media and stakeholder lists to inform communications and outreach strategies. When developing media lists, it is important to ask key questions of team members on the types of reporters to be included, outlets, and more. Continuously update the media list as reporters leave outlets or join the industry., • Media/Stakeholder Relationships: Develop and cultivate a wide network of media and stakeholder relationships. Foster at least 3 new media relationships per quarter on behalf of your clients and identify opportunities for other teams as they arise., • Story Pitches: Develop and pitch original story ideas to a diverse range of media. Ensure that each story pitch is not only well written but is also grounded in meaningful datapoints and insights. Secure at least 2 placements for each client per quarter. Experience and Qualifications: • 1 - 3 years’ experience in communications role in an in-house or consultancy environment, • Bachelor’s Degree in related field, • Experience implementing strategic communication programs for companies in the private sector, • Proactive: Keep a finger on the pulse of the news cycle and come to each internal call with a minimum of 1 proactive idea. Raise your hand to take on assignments and support each of your client teams where needed., • Managing Up: Prioritize managing up and letting each account lead know the status of projects. It is important for colleagues to be fully in the loop on pitching updates, deliverable timing, and so forth., • Attention To Detail: Each assignment should be shared in a client-ready format, including no formatting inconsistencies, grammar mistakes, and spelling errors., • Professionalism/Dependability: Consistently meet agreed-upon deadlines and demonstrate effective follow-through on short- and long-term tasks. Willing to work overtime when necessary and maintain client confidentiality., • Personal Accountability: Demonstrates accountability for work, takes ownership of projects/workstreams, and asks for and incorporates feedback.

Reporter TEMP (January 2027 - July 2027). We're partnering with a leading global media and financial news organization seeking a Reporter to join a fast-paced newsroom environment. The ideal candidate thrives under tight deadlines, can effectively prioritize multiple assignments, and enjoys collabor

Title: Reporter / Editorial Research Associate Location: (Hybrid - 3 days onsite and 2 days remote) - New York, NY 10036 Duration: 6-month contract Shift: 9 am- 6 pm (flexible) Exercises exceptional news judgment to identify news of importance to professionals, with the ability to efficiently prioritise and summarise into smart briefs and subsequent analysis of what the news means for investors, extracting from a wealth of available content Upholds client standards and ethics. Recognizes and responds to the core audiences for the client's Newswires, and their needs and expectations. Helps connect the content with the audience. Collaborates with reporters and editors from other groups, including the client's Newswires, WSJ, and other colleagues and those in other bureaus and regions. Communicates precisely, with compassion. Proactive rather than reactive. An understanding of the importance and utility of data as a key journalism tool is good to have. Required: Has a well-honed sense of urgency and can remain calm under pressure. Prioritizes tasks and time while handling multiple responsibilities. Has intellectual curiosity and a desire to learn. Meets deadlines. Understands workflow. Flexible in changing/handing off tasks. General awareness of how a newsroom works. Possesses intellectual curiosity. Functions well within a team.

Court Reporter Job Duties: In addition to the above job responsibilities, a court reporter documents files with court exhibits and indexes; files notes taken in court. The court reporter may be required to serve as liaison to lawyers, judges or other local officials.

Job Description Reports To: Youth ACT Team Leader Program: Youth Assertive Community Treatment Westchester Location: Tarrytown, NY Hours Per Week:35 FLSA Status: Full-time, Non-exempt Salary Range: $22-$25 an hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer After six months of employment, you can expect to receive a retention bonus of $2,000. The Youth ACT Team serves children/youth with Serious Emotional Disturbance (SED) who are returning home from inpatient settings or residential services, are at risk of entering such settings, or have not adequately engaged or responded to treatment in more traditional community-based services. Youth ACT team delivers intensive, highly coordinated, individualized services and skilled therapeutic interventions through an integrated, multi-disciplinary team approach to better achieve success and maintain the child in the home, school, and community. Summary Description: The Program Assistant is a non-clinical team member who is responsible for managing records; operating and coordinating the management of program boards and information systems; maintaining accounting and budget records for recipient and program expenditures; and performing reception activities (e.g., triaging calls and coordinating communication between the program and recipients). The Program Assistant is responsible for general management tasks assigned by the Team Leader including answering the telephone, detailed note-taking during team meetings, responding to client requests, data entry, and billing for the program. The Program Assistant will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration; always embracing a trauma-informed and person-centered approach. Responsibilities: • Provides administrative support to the Team Leader and staff., • Responsible for making copies, faxing documents, and scanning and uploading documents., • Records detailed notes during team meetings, including a list of follow-up items., • Develop and maintain program whiteboards and databases (in person and virtual)., • Maintains statistical data on type, amount, and provider treatment and rehabilitative services., • Prepares reports including staff statistics, billing reports, program monthly report, and others as requested., • Assists the Team Leader in ensuring all insurance authorizations are obtained and maintained., • Maintains case list, including information on treatment plan reviews, assessments due, and provides a monthly report to the Team Leader., • Inputs data into CAIRS., • Prepares and completes the monthly internal audit., • Responds to incoming calls during program hours; also responsible for taking messages from the voicemail box and delivering to staff., • Ensures availability of forms., • Monitors and procures general program supplies., • Distributes mail to staff., • Performs other duties as assigned that are consistent with the scope of the position., • Performs receptionist/front desk duties during scheduled breaks and absences, as needed. Competencies: • Ability to juggle multiple projects with superb accuracy., • Strong administrative skills and attention to detail., • Strong sense of urgency, ability to prioritize and problem-solving skills., • Excellent verbal and written communication skills., • The Program Assistant must be proficient in Microsoft Office - Excel, Word, and database management., • Familiarity with and ability to use an Electronic Health Record system., • Ability to navigate several Electronic Health Record Systems. Key Performance Indicators (KPI’s): • Schedule all prescriber visits for clients., • Timely monitoring of insurance eligibility., • Timely and accurate maintenance of white and electronic boards and databases., • Maintain on-call schedule and assign designated staff via Grasshopper. Requirements: • The Program Assistant must have a high school diploma or equivalent., • The Program Assistant must adhere to the agency's and program’s policies, procedures, and professional code of ethics., • Proficiency in Microsoft Office, spreadsheets, and database management is required, • Must be organized, display good judgment, and be able to see a task through completion., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship., • Fluency in English (Reading, Writing, Speaking). Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Job title: Respite Specialist Reports to: Crisis Stabilization Team Lead Program: Crisis Stabilization Location: Tarrytown, NY Hours per week: 35 hours FLSA Status: Full-time Non-Exempt Annual Salary: $45,000 to $48,000 (Bilingual candidates are eligible for a pay differential) Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary • Retirement: 403(b)-with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer The Crisis Stabilization Team serves children/youth throughout Westchester County. The team provides intensive crisis supports to youth who are determined to be at high risk of hospitalization, re-hospitalization, or placement. These services are intended to reduce acute symptoms, restore individuals to pre-crisis levels of functioning and to build and strengthen natural supports. Summary Description: The Respite Specialist provides short-term assistance to children/youth in the absence of, or need for, relief for the child or the child’s family caregiver. The Respite Specialist supervises the child/youth and engages them in activities that support his/her constructive interests and abilities. Responsibilities: • Engage youth in a variety of strategies to work toward identified goals, including but not limited to: strengthening problem-solving skills; providing mentoring; engaging in community activities and resource exploration; and providing life skills support., • Document progress and maintain a permanent record of activity according to established agency policy/procedures and program guidance., • Practice with a person-centered, trauma-informed philosophy in alignment with the values of GMH., • Help to shape the team’s culture to one that promotes person-centered, recovery-focused, strength-based service delivery., • Assist in youth engagement and retention activities to promote optimum involvement with the team, including helping the team maintain a family-focused, recovery-oriented approach., • Maintain appropriate professional standards., • Responsible for adhering to all standards and guidelines established by applicable regulatory authorities., • Participate in team meetings., • Due to the nature of the position, the ability to work a flexible schedule is required., • Other designated and related duties. Competencies: • Knowledge of the signs of psychiatric crises, engagement skills, and de-escalation techniques., • Familiarity with and ability to use an Electronic Health Record system., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): • Timely and accurate documentation in accordance with GMH documentation policy., • Ensure that all productivity expectations are met., • Meet and maintain all professional development & training expectations., • Demonstrated ability to relate well to and engage youth and their family members. Requirements: • The Respite Specialist must have a minimum of a high school diploma, high school equivalency preferred or a State Education Commencement Credential (e.g. SACC or CDOS)., • Experience working with children/youth (preference given to those with experience working with children/youth with special needs)., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Fluency in English (Reading, Writing, Speaking)., • Must have a valid Driver's License, a driving record that is satisfactory to our insurance carrier, and adhere to our agency driver policy., • Have a valid driver's license for 3 years or more., • Have no more than 6 points on your driving record., • Agency Drivers must be at least 21 years of age or older., • Obtain and maintain current New York State Defensive Driving certification within 30 days of hire., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Must be legally eligible to work in the United States. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Reports to: Practice Manager Program: White Plains Clinic Location: White Plains, NY Hours Per Week: 37.5 FLSA Status: Full-time, Non-Exempt Salary Rate: $22.00 Per Hour Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today! Benefits Summary: • Retirement: 403(b) with employer contribution after 1 year of service, • Flexible Work Arrangements: subject to business needs, including hybrid options., • Medical insurance, • Dental insurance, • Vision insurance, • Life insurance, • Paid time off-15 days per year, • Paid sick time-12 days per year, • Employer-paid holidays: 11 days per year, • Professional Development: Opportunities for advancement, training programs, and support for certifications and continuing education., • Additional Perks: Free EAP services and employee discounts (travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more)!, • Gym reimbursement through employer's medical insurance carrier., • Public Service Loan Forgiveness (PSLF): qualifying employer Summary: The Program Assistant is responsible for all administrative aspects of the clinics, which are necessary to ensure the smooth and orderly operation in our integrated services clinics. Positive and courteous interactions with clients, staff, and other community agencies are an essential aspect of this job. The Program Assistant will work with a person-centered, trauma-informed philosophy in alignment with the values of GMHNY. Responsibilities: • Work closely with clinic managers to support administrative functions and the timely processing of all clinic administrative processes., • Handle incoming calls while maintaining a polite, consistent, professional manner and etiquette., • Take messages from the general voice mailbox, emails, Healthwaves, other sources, and deliver them in a timely., • Welcome and greet all clients and visitors, in person or over the phone., • Maintains an accurate record of clients seen each day, assists with filing, faxing, and meeting scheduling., • Manages all providers' schedules, which include appointments, cancellations, reminder calls, contact notes, and rescheduling rapidly., • Schedule all client appointments with accuracy, maximizing scheduling practices., • Receive referrals, gather required data, complete insurance verification, create charts, provide appointments for all clients, wait list, etc., amongst other administrative duties., • Accept payments and provide receipts for services., • Work collaboratively with the clinic manager to ensure availability of client forms, consents, and surveys., • Receives general clinic mail as well as other deliveries and directs appropriately., • Maintain inventory and ordering of clinic supplies and office needs, in collaboration with the clinic director, agency systems, facility, IT, amongst others., • Expected to provide cross-coverage in clinics as designated when needed, directed by manager or designee., • Responsible for keeping the reception and office space area clean and organized., • Other designated duties. Competencies: • Strong communication and human relations skills., • Attention to detail., • Understanding of front desk clinic operations., • Good time management skills., • Excellent telephone etiquette and service., • Patience, flexibility, and professionalism., • Familiarity with and ability to use an Electronic Health Record system. Key Performance Indicators (KPIs): • Measure the average time taken to answer calls and the percentage of calls successfully resolved without escalation., • Measure the effectiveness in supporting administrative tasks and compliance with office procedures, insurance verification, and timeliness of appointment creation, amongst other related administrative tasks., • 100% scheduling. Requirements: • High school diploma/GED/TASC equivalent required; an associate's degree preferred., • A minimum of two years of reception experience in a fast-paced office, preferably in a medical or community mental health office, is preferred., • Clerical or Administrative Assistant certificate preferred., • Demonstrated proficiency with MS Office Suite and database applications., • Must be reliable and responsible, demonstrating the ability to work both independently and as part of a team., • Must show initiative and exercise good judgment., • Bilingual Spanish-speaking, required., • Must adhere to the agency’s and program’s policies, procedures, and professional code of ethics., • Must always adhere to confidentiality practices., • Must be and maintain clearance through the NYS Justice Center through fingerprinting for a Criminal History Records search., • Must be and maintain clearance by the DCJS New York State Sex Offender Registry., • A pre-employment drug screen is required as a condition of employment., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Employees may be sitting, performing computer work for extended periods of time., • Performs other duties as assigned that are consistent with the scope of the position., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.

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