ERP/CRM Consultant
2 days ago
Los Angeles
Job DescriptionWe are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role involves optimizing and managing system configurations to support multi-state operations and ensuring compliance with organizational policies. Based in Los Angeles, California, this position is ideal for professionals skilled in system administration and configuration. Responsibilities: • Configure scheduling rules, compliance engines, timeclock policies, and role-based permissions to support multi-state operations., • Facilitate the setup of new restaurant locations, applying standardized templates while addressing local compliance needs., • Oversee user provisioning workflows, including managing security roles and access permissions for thousands of team members., • Collaborate with Legal and People teams to adapt system configurations based on policy changes., • Develop and maintain system documentation to ensure consistent configuration management., • Provide technical guidance and training to managers and team members on system functionalities., • Troubleshoot and resolve system issues, ensuring minimal disruption to operations., • Coordinate with stakeholders to gather requirements and implement system updates effectively., • Monitor system performance and recommend improvements to enhance functionality and efficiency., • Partner with cross-functional teams to integrate new tools and technologies into existing systems.• Proficiency in client-side scripting and API development., • Strong experience with configuration management and business requirement documentation., • Hands-on expertise in Salesforce development and UKG Pro., • Advanced knowledge of Microsoft Excel, including creating complex formulas., • Ability to analyze and translate business needs into system solutions., • Skilled at managing large-scale user provisioning and security structures., • Excellent problem-solving and troubleshooting capabilities., • Effective communication and collaboration skills to work across departments.