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Retail jobs in New York - Page 2Full-time

  • Salesperson
    Salesperson
    29 days ago
    $50000–$70000 yearly
    Full-time
    Southeast Yonkers, Yonkers

    Experienced Men's Retail Sales Associate San Marko Formals & Fine Menswear – Yonkers, NY San Marko Formals & Fine Menswear is seeking an experienced Men's Retail Sales Associate to join our team. We are looking for a polished, professional salesperson with a strong background in men's suits, formalwear, and luxury retail sales. This is not an entry-level position. Candidates must have at least 5 years of men's retail and sales experience and be comfortable working directly with customers on suits, tuxedos, formalwear, and fine menswear. Responsibilities • Provide exceptional, personalized customer service, • Sell men's suits, tuxedos, sport coats, shirts, trousers, shoes, and accessories, • Assist customers with weddings, special events, business attire, and everyday menswear, • Properly measure and fit customers for suits and tuxedos, • Recommend appropriate sizes, fits, styles, colors, and coordinating accessories, • Build strong relationships with new and returning customers, • Follow up with customers and help develop repeat business, • Assist with wedding parties, tuxedo rentals, and special orders, • Maintain a professional, organized, luxury retail environment, • Work with POS, customer records, and retail software, • Meet individual and store sales goals Required Qualifications • Minimum 5 years of men's retail sales experience, • Strong knowledge of men's suits, tuxedos, formalwear, and tailored clothing, • Proven sales ability and excellent customer-service skills, • Experience measuring men for suits and formalwear, • Understanding of men's sizing, fit, alterations, and styling, • Confident, professional, and personable, • Strong communication and relationship-building skills, • Comfortable using POS and retail computer systems, • Dependable and able to work as part of a close-knit team Multilingual candidates are a plus. Why Join San Marko? San Marko has built its reputation on personal service, quality menswear, expert fitting, and long-term customer relationships. We are looking for someone who understands that great men's retail is about more than making a sale — it is about earning the customer's trust and making sure he looks and feels his best. Benefits & Perks • Competitive compensation, • Sales commission/incentive opportunities, • Potential work-to-ownership opportunity for the right individual, • Closed Sundays, • Regular Tuesday off, • Free employee parking, • Established customer base, • Opportunity to grow with a long-standing independent menswear business Experience Required Men's Retail / Men's Clothing Sales: 5 years minimum Candidates without significant men's retail experience may not be considered. Job Type: Full-Time Location: Yonkers, New York – In Person

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  • Entry-Level Management & Sales Representative
    Entry-Level Management & Sales Representative
    1 month ago
    $3500–$5500 monthly
    Full-time
    Manhattan, New York

    Full-Time | Entry Level | Paid Training | Management Development We are currently hiring motivated individuals for our Entry-Level Management & Sales Representative position. This opportunity is designed for candidates who want to develop valuable business, sales, communication, and leadership skills while working toward a management role. No previous sales or management experience is required. We provide hands-on training, mentorship, and ongoing development for candidates who are ambitious, coachable, and ready to learn. What You’ll Do Represent our clients through face-to-face sales and marketing Build relationships with new and existing customers Learn effective sales, communication, and negotiation techniques Assist with customer acquisition and account management Participate in daily training and leadership development Learn how to coach and train newer team members Develop skills in recruiting, team building, and business operations Work toward advancement into leadership and management responsibilities What We’re Looking For We’re looking for individuals who are: Ambitious and goal-oriented Competitive and motivated by results Confident communicating with people Coachable with a strong student mentality Reliable and professional Comfortable working in a team environment Interested in sales, business, leadership, or management Excited by opportunities for growth and increased responsibility What We Offer Paid training One-on-one mentorship Hands-on sales and business experience Leadership and management development Performance-based advancement opportunities Supportive, team-oriented environment Opportunities to take on additional responsibility based on performance Transferable skills in sales, communication, leadership, and business development

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  • Outdoor Sales Experts Wanted | If You Can Sell, You Can Earn Big
    Outdoor Sales Experts Wanted | If You Can Sell, You Can Earn Big
    1 month ago
    Full-time
    Manhattan, New York

    Ticket Sales Agent – Join NYC's Fastest-Growing Tour Company Location: Times Square, Manhattan, New York Company: NY Iconic Tours Ready to Turn Your Sales Skills Into Serious Income? NY Iconic Tours is looking for driven, outgoing, and experienced sales professionals to join our outdoor ticket sales team in the heart of Times Square. Every day, thousands of visitors come to New York looking for unforgettable experiences. Your job is to connect with them, recommend the right tour, and close the sale. If you're confident, persuasive, and enjoy talking to people, this is your chance to earn exceptional income with one of New York City's fastest-growing sightseeing companies. What You'll Do • Approach and engage tourists in busy, high-traffic areas., • Sell Hop-On Hop-Off bus tours, sightseeing cruises, and attraction packages., • Explain tour features, schedules, and promotions., • Process payments using company-issued mobile devices., • Provide outstanding customer service before and after each sale., • Achieve and exceed daily and weekly sales goals., • Represent NY Iconic Tours with professionalism and enthusiasm. Qualifications • Sales experience preferred (ticket sales, canvassing, retail, hospitality, promotions, fundraising, telecommunications, or direct sales)., • Strong communication and customer service skills., • Positive attitude and confidence approaching new people., • Ability to work outdoors for extended periods., • Self-motivated, dependable, and goal-oriented., • Comfortable working in a fast-paced environment., • Must be legally authorized to work in the United States., • Bilingual candidates are a plus. Compensation • Competitive hourly pay plus uncapped commissions., • Daily incentives and weekly performance bonuses., • Top performers earn $200–$1,000+ per day., • Unlimited earning potential based on performance., • Opportunities for rapid promotion into Team Lead, Supervisor, and Management positions. Why Join NY Iconic Tours? • Work in the heart of Times Square with thousands of potential customers every day., • Receive ongoing sales coaching and professional development., • Build a rewarding career with a growing tourism company., • Be recognized and rewarded for outstanding performance., • Join a supportive, energetic, and results-driven team. Schedule • Full-time and part-time opportunities available., • Flexible shifts., • Weekend and holiday availability preferred. Apply Today Walk in for an interview Monday through Sunday, 12:00 PM–4:00 PM. NY Iconic Tours 723 7th Avenue, 4th Floor New York, NY 10019 If you know how to sell, we want to meet you. Join NY Iconic Tours, earn uncapped commissions, and build a career where your success determines your income. Apply today and start earning immediately!

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  • Sales Representative
    Sales Representative
    1 month ago
    $49000–$61000 yearly
    Full-time
    Manhattan, New York

    Position Overview We are looking for an outgoing and motivated Sales Representative to join our team. In this role, you will interact directly with customers, provide information about products and services, answer questions, and help customers find solutions that best fit their needs. This position is ideal for someone who enjoys working with people, communicates confidently, and thrives in a fast-paced, customer-focused environment. You’ll work as part of a collaborative team while developing strong skills in sales, customer engagement, and relationship building. Responsibilities • Engage with customers and create a positive, welcoming experience, • Learn customer needs and recommend appropriate products and services, • Explain product features, benefits, pricing, and available options, • Answer questions and provide knowledgeable, professional assistance, • Build relationships with customers through personalized interactions, • Identify opportunities to introduce additional products or services, • Support customers throughout the decision-making and purchasing process, • Stay knowledgeable about current products, services, and promotions, • Work toward individual and team sales goals, • Maintain a professional and organized customer-facing environment, • Collaborate with team members to provide a consistent customer experience, • Participate in ongoing product, sales, and customer service training Qualifications • Strong communication and interpersonal skills, • Friendly, confident, and comfortable starting conversations, • Customer-focused with strong listening and problem-solving skills, • Motivated by goals and measurable results, • Professional, dependable, and organized, • Ability to work effectively in a fast-paced environment, • Comfortable working independently and as part of a team, • Ability to learn new products and services quickly, • Previous experience in sales, hospitality, customer service, promotions, or another customer-facing role is a plus What We Offer • Competitive compensation, • Performance-based incentives, • Comprehensive training and ongoing support, • Collaborative and energetic team environment, • Professional development and skill-building opportunities, • Opportunities for growth and advancement

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  • Sales Representative
    Sales Representative
    1 month ago
    $15–$17 hourly
    Full-time
    Jamaica, Queens

    Core Responsibilities • Actively engage with customers to promote and sell Metro by T-Mobile smartphones, rate plans, and accessories., • Provide exceptional customer service, assisting with account troubleshooting, processing bill payments, and addressing general inquiries with empathy and professionalism., • Execute daily store operations, including opening and closing procedures, meticulous inventory control, and accurate cash drawer balancing., • Contribute to local grassroots marketing efforts, participate in community events, and implement personal action plans to achieve and exceed sales targets., • Maintain up-to-date knowledge of all products and services, ensuring compliance with sales practices and demonstrating them effectively to customers. Key Requirements • Availability: Ability to work a flexible retail schedule, including evenings, weekends, and holidays., • Physical Demands: Capability to stand or walk for extended periods, bend, and lift up to 40 lbs. without assistance., • Language Skills: Bilingual proficiency (e.g., English and Spanish) is highly preferred and may be compensated at a premium. Benefits & PerksBenefits may vary based on store type (corporate or authorized retailer) but generally include: • Financial Incentives: Uncapped commission structures to maximize earning potential., • Perks: Paid training, employee discounts on devices and plans, and health insurance options., • Growth: Opportunities for professional development and advancement, including pathways to management roles.

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  • Supervisor
    Supervisor
    1 month ago
    $18.5–$20 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    Now Hiring: Store Supervisor – Bang Cookies Location: 445 Albee Sq W, Brooklyn, NY, 11201 Bang Cookies is looking for a reliable, motivated, and experienced Store Supervisor to join our growing team! If you're passionate about food, leadership, and delivering exceptional customer service, this is your opportunity to shine. Position: Store Supervisor Status: Full-Time Compensation: Competitive, based on experience Reports to: Store Manager Key Responsibilities: • Support daily store operations to ensure efficiency, cleanliness, and smooth workflow, • Supervise and guide bakery staff during shifts, • Lead by example with outstanding customer service, • Assist with inventory control and ordering supplies as needed, • Maintain high food safety and sanitation standards at all times, • Motivate and train team members to uphold store standards and performance goals, • Contribute ideas and efforts to help drive sales and customer engagement, • Communicate effectively with management and staff, • Ensure cookies are properly baked and served, • Prepare and serve beverages (coffee and lemonades), • Time management throughout the shift, • Ensuring checklists are being completed during shifts, • Being accountable, • Learn and implement policies, procedures, and protocols, • Attention to detail, • Ability to train staff Qualifications: • Must have a valid NYCDOH Food Handler’s License, • Open availability including weekends and holidays, • Prior experience in the food or hospitality industry (1+ year preferred), • Strong leadership and organizational skills, • High attention to detail and sense of urgency, • Excellent communication and teamwork abilities, • Willingness to learn and grow—potential to advance into Assistant Manager role, • Ability to sell products effectively while understanding customer needs., • Excellent customer service abilities with a focus on creating positive interactions., • Demonstrated capability in managing teams and fostering a collaborative work atmosphere., • Proficiency in administrative tasks related to payroll and scheduling is advantageous. Looking to hire immediately! If interested in this position, submit an application and we will set up an interview shortly after.

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  • Independiente sales representatives
    Independiente sales representatives
    1 month ago
    $80000 yearly
    Full-time
    Plainview

    KISMERA INC INDEPENDENT SALES REPRESENTATIVE | NEW YORK Kismera INC is expanding its presence in New York and seeking an experienced Independent Sales Representative to represent our professional hair-care collection across The Bronx, Queens, and Brooklyn. THE OPPORTUNITY The Sales Representative will develop and grow a portfolio of professional salon accounts, introduce Kismera INC products to salon owners and beauty professionals, and establish long-term business relationships within the territory. This is a commission-based independent contractor opportunity designed for an accomplished sales professional who is confident working independently and building a territory. IDEAL CANDIDATE • Proven experience selling professional hair-care or beauty products to salons, • Established relationships with salon owners, managers, stylists, or beauty professionals, • Strong understanding of the professional salon market, • Demonstrated ability to acquire new accounts and develop existing relationships, • Excellent communication, presentation, and negotiation skills, • Highly motivated, polished, and entrepreneurial, • Valid driver's license and reliable personal vehicle required, • Ability to travel throughout The Bronx, Queens, and Brooklyn, • Comfortable managing an independent sales territory RESPONSIBILITIES • Develop new salon accounts throughout the assigned territory, • Present the Kismera INC collection to salon owners and professionals, • Build and maintain strong, long-term client relationships, • Grow existing accounts and identify new business opportunities, • Represent the Kismera INC brand with professionalism and integrity, • Monitor market trends and competitive activity, • Manage sales activity, follow-ups, and account development independently WHY KISAMERA INC This is an opportunity to represent a distinctive professional hair-care brand while developing a valuable network of salon relationships throughout New York. We are seeking individuals who understand that luxury is not simply a product — it is the experience, the relationship, and the standard behind the brand. Territory The Bronx, Queens & Brooklyn Position Independent Sales Representative Industry Professional Hair Care & Beauty Compensation Commission-Based Employment Type Independent Contractor TO APPLY Please submit your resume along with a brief description of your experience selling professional hair-care or beauty products to salons. KISMERA INC Professional Hair Care. Elevated.

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  • Cashier / Sales Associate
    Cashier / Sales Associate
    1 month ago
    $15 hourly
    Full-time
    Manhattan, New York

    NY Bakery and Desserts is hiring Sales Associates / Cashiers for our NYC bakery and dessert shop. We are looking for reliable, friendly, and experienced team members who can provide great customer service, handle sales, prepare orders, and keep the store clean and organized during busy evening and overnight shifts. Available Shifts: • 4:00 PM – 12:00 AM, • 12:00 AM – 8:00 AM Pay: • $15.00 per hour + tips, • Total compensation will meet or exceed all applicable New York minimum wage requirements, • Weekly pay Responsibilities: • Greet customers and provide excellent hospitality, • Take orders accurately in person and through delivery platforms, • Handle register / POS transactions, • Pack desserts, cakes, drinks, and delivery orders properly, • Restock products, packaging, and supplies, • Keep the front counter, display area, and customer area clean, • Work professionally with the team during busy shifts, • Follow store rules, food safety procedures, and management instructions Requirements: • Recent sales, cashier, food service, bakery, café, restaurant, or hospitality experience preferred, • Must be authorized to work in the United States, • Must have reliable transportation / ability to commute to work on time, • Must be able to work the full scheduled shift, • Must be dependable, respectful, clean, and professional, • Must be comfortable working evening or overnight hours, • English communication skills required, • Weekend availability is a plus Location: NY Bakery and Desserts – New York City How to Apply: Please reply with: • Your name, • Phone number, • Which shift you are applying for: 4 PM–12 AM or 12 AM–8 AM, • Your recent work experience, • Your availability, • When you can start

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  • Food Service Worker, stocking, Cashier
    Food Service Worker, stocking, Cashier
    1 month ago
    $16–$17 hourly
    Full-time
    Cambria Heights, Queens

    We are seeking a Food Service Worker, with Stocking service and Cashier to become an integral part of our team! You will take orders, serve food, complete Restocking, cleaning and working as cashier. Responsibilities: Serve food and beverages to guestsExplain to guests about menu itemsCleaningRestocking selvesRespond to guest inquiries and requests in a timely fashionCashier dutiesQualifications: Previous experience in customer service, food service, or other related fieldsAbility to build rapport with guestsAbility to thrive in a fast-paced environmentExcellent written and verbal communication skillsHealth ConsciousCompany DescriptionWe are a Juice Bar & Health food store and we believe in taking care of your health, we will help you grow and learn about living healthy. We are vibrant, new age and enthusiastic about helping people feel better....“lets be healthy and help others along the way”Why Work Here?We are a urban and modern Juice Bar & Health food store, we help show you why eating and drinking healthier can help you live better.We are a Juice Bar & Health food store and we believe in taking care of your health, we will help you grow and learn about living healthy. We are vibrant, new age and enthusiastic about helping people feel better....“lets be healthy and help others along the way” AddressTrinity Juices & More222-19 Linden Blvd Cambria Heights, NYUSAIndustryFood

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  • Seasonal Sales Associate
    Seasonal Sales Associate
    1 month ago
    $22 hourly
    Full-time
    Queens, New York

    About the Role We are hiring a dynamic Sales Associate to support alchemy. at JFK Terminal 8. This is a high-energy, performance-driven airport retail role serving global travelers. This position requires sales confidence, operational discipline, and adaptability. About alchemy. alchemy. is a New York–born lifestyle brand offering fragrance, jewelry, NYC apparel, accessories, and experiential retail. Core Responsibilities Sales & Revenue Performance • Proactively engage every customer, • Drive sales across multiple product categories and brands, • Confidently cross-sell between alchemy. and collective vendors, • Meet daily and weekly sales targets, • Maintain strong average transaction value (ATV) This is a sales-focused role — comfort with selling is essential. Multi-Brand Product Knowledge • Learn and communicate key selling points for multiple vendor brands, • Adapt quickly to new product assortments and rotating inventory, • Represent each brand professionally and accurately, • Answer customer questions with confidence and clarity Operations & Compliance • Maintain visual standards across both concepts, • Replenish inventory and monitor stock levels, • Accurately process POS transactions, • Support opening/closing procedures, • Comply with all JFK Terminal 8 security and operational guidelines, • Maintain airport badging eligibility Brand Representation • Maintain professional, polished appearance, • Bring positive, high-energy presence to the floor, • Communicate clearly with management regarding sales, inventory, or issues Qualifications • 1+ year retail or sales experience preferred, • Strong communication skills, • Comfortable initiating conversations, • Proven sales ability or strong desire to learn, • Highly reliable and punctual, • Able to work early mornings, evenings, weekends, and holidays, • Must be eligible for airport security clearance

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  • Sales Representative Customer Service- Entry Level
    Sales Representative Customer Service- Entry Level
    1 month ago
    $50000–$60000 yearly
    Full-time
    Manhattan, New York

    Qualifications Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Benefits We provide competitive pay and all openings are entry-level Advancement and compensation are based on performance Responsibilities This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services Sales Rep will travel within sales territory to meet prospects and customers Sales Rep will conduct face-to-face meetings with business customers daily Sales Rep will build and maintain relationships with new and repeat business customers Sales Rep will work on building a great relationship and support for future prospects and potential future sales Daily training zoom calls Sales system for prospecting new sales Make sales presentations to business owners Effectively explain the details and benefits of our telecom plans and pricing to business customers Maintain current client relationships Complete weekly sales review Job description Barker Consulting is a competitive sales & marketing firm located in the heart of NYC. Our company is currently seeking competitive sales representatives to join our NYC sales team. This is a sales role that focuses on customer acquisition and ensuring our current business customers have the right products and services. Sales Representative Job Responsibilities: • Sales Rep will travel within sales territory to meet prospects and customers., • Sales Rep will conduct face-to-face meetings with business customers daily., • Sales Rep will build and maintain relationships with new and repeat business customers., • Sales Rep will work on building a great relationship and support for future prospects and potential future sales. We provide competitive pay and all openings are entry-level. We believe that it is important to know all aspects of the business. Therefore, NO EXPERIENCE NECESSARY and everyone will go through FULL TRAINING with all tools provided! Advancement and compensation are based on performance Expectations & Responsibilities: • Daily training zoom calls, • Sales system for prospecting new sales, • Make sales presentations to business owners, • Effectively explain the details and benefits of our telecom plans and pricing to business customers, • Maintain current client relationships, • Complete weekly sales review JOIN OUR TEAM We Are Hiring Our employees at Barker Consulting receive world-class learning opportunities through a proven system of hands-on training and mentorship from leaders of the industry. Our team structure and development plan allow for growth at every level. Our goal is to strengthen skills, personally and professionally, in order to climb the ranks at the firm. Our team comes from various backgrounds, experiences, and educations, which gives allows us to suit all of our clients’ needs. Company Description Barker Consulting was created due to high demand in our industry. We take our client's goals and propel them into reality. Our approach is unique in that we take old school tactics and new school technology to ensure growth and results. We are new to the area, but that doesn’t mean we haven’t done our research. With our experience, research, and stellar team, we deliver results in order to grow here in NYC and across the U.S.

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  • Retail Customer Relations Representative
    Retail Customer Relations Representative
    2 months ago
    $17–$25 hourly
    Full-time
    Valley Stream

    We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer: • Weekly pay structure with opportunities to increase income fast, • Paid training with ongoing mentorship and development, • Travel opportunities, • Advancement potential into team lead, trainer, or management roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    2 months ago
    $18.5–$23 hourly
    Full-time
    Manhattan, New York

    We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Proactively resolve guest concerns and elevate the overall customer experience, • Who This Role Is For:, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • Motivated to grow into supervisory or management roles, • Why It’s a Great Opportunity:, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions, • Supportive, fast-paced work environment, • If you’re experienced, customer-driven, and looking for a role where your work truly matters and can grow over time, we’d love to hear from you.

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  • Retail Sales Associate
    Retail Sales Associate
    2 months ago
    $17–$25 hourly
    Full-time
    Westbury

    This Retail Sales Associate role provides an opportunity to build experience in retail sales, marketing promotions, customer service, and leadership development while working directly with customers in a fast paced retail environment. Responsibilities • Engage customers inside retail locations and introduce current products, services, and marketing promotions, • Deliver confident sales presentations that highlight features, benefits, and promotional offers, • Provide excellent customer service by answering questions and helping customers choose the best options for their needs, • Generate new customer enrollments and support ongoing retail sales campaigns, • Build positive relationships with customers while representing the brand professionally, • Assist with in store marketing promotions and customer engagement initiatives, • Track sales activity, customer interactions, and new enrollments through company systems, • Maintain a professional and organized promotional area inside retail environments, • Participate in team meetings focused on sales training, leadership development, and communication skills, • Collaborate with teammates and leadership to improve sales strategies and customer experience What We Offer • Hands on training in retail sales, customer service, and marketing promotions, • Leadership development opportunities and career advancement pathways, • Ongoing mentorship in communication, presentations, and sales strategy, • Positive team environment with growth opportunities into leadership roles Qualifications • Interest in sales, customer service, and retail marketing promotions, • Strong communication and interpersonal skills, • Comfortable speaking with customers and delivering sales presentations, • Positive attitude and strong work ethic, • Motivated to learn sales techniques and develop leadership skills, • Retail, hospitality, or customer service experience is a plus but not required

    No experience
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  • Retail Supervisor
    Retail Supervisor
    2 months ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    The Role at a Glance The Sales & Experience Lead helps bring the magic of the FAO Schwarz flagship to life each day, leading a team of associates in creating joyful, memorable, and one-of-a-kind moments for every guest who walks through the doors. This role is all about energy, presence, and people — coaching the team in real time, celebrating great service, and making sure the wonder and excitement of the brand can be felt across the entire floor. In a store where no two days are ever the same, this role thrives in the unexpected, leads from the heart of the action, and helps turn everyday visits into unforgettable experiences. Creating the Magic Lead the Floor • Set and protect the guest experience standard across every touchpoint on the floor, ensuring every interaction is warm, energetic, theatrical, and consistently on-brand., • Be an active, visible presence on the floor, conducting regular observations and providing direct, specific feedback that raises the bar for guest engagement, product knowledge, and service., • Manage guest flow and partner with the MOD to revise zoning in real time, adjusting floor coverage to keep things moving smoothly throughout the day., • Lead floor-level execution of special events, brand activations, and experience refreshes, ensuring your area is prepared, the team is briefed, and every moment lands., • Escalate guest feedback and experience issues to store leadership constructively and promptly, always arriving with context and a proposed solution. Lead the Team • Bring self-awareness to your leadership by actively seeking feedback, investing in your own growth, and adapting your approach to get the best from a diverse team., • Coach and develop a team of associates, tailoring your approach to bring out the best in each person and build capability across the full range of floor responsibilities., • Get new team members up to speed quickly during onboarding, ensuring they feel confident and supported in their roles from day one., • Recognize strong performance and hold the team accountable when expectations are not met, escalating people concerns when needed., • Embed product knowledge and sales skills on the floor, reinforcing the connection between great storytelling, guest engagement, and commercial results through practical, everyday coaching. Run the Operation • Own the daily zone chart, deploying the team across the sales floor to ensure coverage is always clear, balanced, and responsive to business needs., • Lead opening and closing routines, ensuring the floor is operationally ready before guests arrive and is properly set each day., • Maintain the readiness standard across your area of responsibility, ensuring props, costumes, product availability, and equipment are always guest-ready and that gaps are resolved before they reach the guest., • Oversee daily cash-handling operations, ensuring the team consistently meets standards so every transaction is accurate, compliant, and trusted., • Step in to support the Manager on Duty as needed, taking ownership of the floor, supporting the team across all areas, and ensuring the guest experience never drops, regardless of who is leading the shift. Drive Business Performance • Build a team where confident, natural selling is the everyday standard, and every associate understands their role in driving store performance., • Coach the team to read the room across experiences, demonstrations, and the sales floor, using product knowledge and selling skills to convert guest curiosity into purchases at every opportunity., • Use performance data, floor observations, and product knowledge to develop a clear point of view on how your area is performing and where the opportunities lie., • Share commercial context with the team regularly to ensure they understand how their engagement connects to results and where to focus their energy. Partner Across the Store • Collaborate with Visual, Operations, and Store Leadership teams to keep your area on-brand, well-presented, and aligned with daily priorities., • Partner with fellow Leads so the store operates as one cohesive team, sharing knowledge, aligned on standards, and covering for each other where needed., • Be the eyes and ears on the floor, surfacing guest insights, team feedback, and operational trends to store leadership so the right decisions are made., • Keep the team informed and aligned on events, business goals, and expectations so nothing comes as a surprise and everyone shows up prepared. What Success looks like You're doing well in this role when: • Guests leave the store feeling better than they did when they walked in, already thinking about their next visit., • Your area of responsibility is consistently running to standard, and the wider floor never drops when you take the lead., • The team knows what's expected, feels supported, and is growing in confidence, product knowledge, and hospitality instinct., • Sales targets are being met, and associates understand how their engagement drives results., • Shifts run smoothly: the floor is covered, the team is aligned, and guest concerns are resolved before they escalate., • When areas of responsibility rotate, the handoff is seamless – standards are upheld, the team adapts, and the guest experience never skips a beat., • You are the calm, trusted presence that leaders rely on and associates turn to, and your growth in the role is visible to everyone around you. This role aligns with Level M3 in our Career Framework and reflects first-line leadership responsibility, subject-matter expertise across the sales floor and experience areas, and growing ownership of team performance and delivery. It provides a strong foundation for progression into Assistant Manager roles (Level M4). What you’ll bring You don't need to be perfect, but you do need to believe that no moment is too small to be extraordinary. • 2+ years of leadership experience in retail, hospitality, theatre, performance, or experiential environments., • Experience coaching and developing a team through feedback and daily floor leadership, with the ability to flex your approach across different skill sets and responsibilities., • Strong presence on the floor and confidence making real-time decisions in a busy guest environment., • The ability to balance theatrical guest engagement with operational discipline and commercial awareness., • A genuine interest in toys, play, and what the brand stands for., • Ability to stand for extended periods and lift up to 25 pounds., • Flexibility to work days, evenings, weekends, and peak retail periods. Experience in experiential, flagship, or performance-based environments is a strong plus. A love of play is non-negotiable. This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned. The Perks of Play Because Magic should be rewarding. • Competitive hourly pay, • Generous bonus structure, • Medical, Dental, and Vision Plans, • Paid time off, • Paid & Unpaid Sick Time, • Team member discount, • Commuter benefits, • 401k match, • Opportunities for growth, • Training that builds confidence, skills, and product knowledge, • A workplace that celebrates creativity, individuality, and joy Our Commitment FAO Schwarz is proud to be an inclusive workplace where everyone feels welcome to bring their full selves to work. We believe diverse perspectives make the magic stronger, and we are committed to creating an environment where everyone can thrive.

    No experience
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  • Retail Associate
    Retail Associate
    2 months ago
    $25 hourly
    Full-time
    Manhattan, New York

    How to Apply The role We're looking for a full-time Retail Associate to join us at the Element Brooklyn Gallery of Scent in the South Street Seaport. The space is part refillery, part scent museum, part candle workshop – there's nothing else quite like it in the city. This is a full-time role, Wednesday through Sunday, 11am–7pm. We're looking to fill it as soon as possible. Although the Gallery is a limited run (through the end of the year), we expect to open another retail location and this role will transition there – it can also transition for the right candidate to a role at our Bushwick warehouse. What you'll do • Welcome visitors and walk them through the scent gallery – 30 stations where guests explore perfumery ingredients, • Help customers create their personalized "Scent Portrait" and encourage them to share it, • Operate the refillery: guiding customers through our refillable soaps, helping them choose a vessel, and handling the refill process, • Support candle-making workshops – setup, welcoming attendees, assisting the workshop lead, • Run the POS and handle transactions, • Keep the space clean, well-merchandised, and restocked throughout your shift, • Help us document the space – we'll encourage you to grab photos and short videos that we can use on our channels You might be a great fit if you... • Genuinely like people and can hold a conversation with anyone, • Are interested in fragrance, design, sustainability, or retail – and can learn our product range quickly enough to speak to it with confidence, • Are reliable and can commit to a Wednesday–Sunday schedule, 11am–7pm – note that this role covers both weekend days, • Are available to start right away, • Have some retail, hospitality, or customer-facing experience – not required, but helpful, • Can get up to speed with new tools (like POS systems) quickly, • Are based in NYC and can get to the Seaport easily Compensation $25 per hour, 40 hours a week, plus the opportunity for a performance bonus tied to how the Gallery does overall. All full-time employees are eligible for health, dental and vision insurance and we offer 401k matching. About Element Brooklyn Element Brooklyn is a sustainable luxury home goods brand that makes refillable home and body care products. We're on a mission to prove that sustainability can be beautiful, luxurious, and actually affordable. Our refill-first model has kept over 560,000 bottles out of landfills, and we're just getting started.

    Immediate start!
    No experience
    Easy apply
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