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Customer Service jobs in New YorkJornada completa

  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 3 días
    $22–$29 por hora
    Jornada completa
    Manhattan, New York

    Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

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  • CHINESE CUSTOMER SERVICE AGENT
    CHINESE CUSTOMER SERVICE AGENT
    hace 6 días
    Jornada completa
    Sunset Park, Brooklyn

    Overview We are an insurance agency located at Brooklyn's Chinatown on 8 Avenue. Join our team as a Customer Service Representative and become the vital link between our company and valued clients! In this role, you will deliver exceptional customer support by addressing inquiries, resolving issues, and ensuring a seamless experience for diverse clientele. Your multilingual skills and excellent communication abilities will help us connect with customers from various backgrounds, fostering loyalty and satisfaction. This paid position offers an exciting opportunity to develop your sales and client service expertise in a fast-paced environment committed to growth and excellence. Duties Respond promptly and professionally to customer inquiries via phone, email, and chat, demonstrating outstanding phone etiquette and communication skills Provide comprehensive customer support by troubleshooting issues, offering solutions, and guiding clients through processes with clarity and patience Engage in outbound calling to follow up on customer requests and remind them to make a payment for their insurance Process payments for customers Qualifications Fluency in Mandarin Chinese and English. Previous experience in call centers or customer support roles is preferred, but not required. Strong communication skills with the ability to listen actively and articulate clearly. Experience in sales or client services environments is preferred, but not required. Job Type: Full-time Pay: From $17.00 per hour Expected hours: 40 per week Work Location: In person

    Inscripción fácil
  • Front Desk Receptionist/Scheduler
    Front Desk Receptionist/Scheduler
    hace 13 días
    $17–$19 por hora
    Jornada completa
    Jackson Heights, Queens

    Be part of a winning team! Jackson Heights Orthodontics is looking for a person willing to be the best part of our patient's day by creating an amazing first impression and daily experience for all patients. Responsibilities include but not limited to the following: Answering the phone Welcome our patients with warmth and enthusiasm Check patients in and out during the course of the day Optimizing provider schedules and patient satisfaction with efficient scheduling Verify paperwork/online submissions and manage emails Create and maintain a comfortable reception environment Responsible to make sure all patients have future appointments Comforting patients by anticipating anxieties and effectively answering questions Update patient information and financial accounts Verifying financial records and collecting patient charges Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Verify insurances such as Medicaid and PPO Calculate co-pays Customer service experience and/or prior front office experience preferred. Full time with benefits, attractive salary/pension and vacation package. Please submit cover letter and resume telling us why you would be the perfect candidate for this position. Job Type: 40 hours/week Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: 401(k Health insurance Paid time off Healthcare setting: Orthodontic office Schedule: Day shift () 1 hour unpaid lunch Monday to Friday 1 Saturday a month Weekend availability Experience: Front desk: 1 year (Required) Office experience: 1 year (Required) Customer service: 1 year (Required) Medical terminology: 1 year (Preferred) Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Jackson Heights, NY 11372 (Required) Ability to Relocate: Jackson Heights, NY 11372: Relocate before starting work (Required) Work Location: In person

    Inscripción fácil
  • Bilingual (Eng/Spanish) Reps & Managers Needed-No Cold Call-Work Remote
    Bilingual (Eng/Spanish) Reps & Managers Needed-No Cold Call-Work Remote
    hace 28 días
    $20000–$125000 anual
    Jornada completa
    Long Island City, Queens

    We are the NY division of a global FORTUNE 500 company, publicly traded on the NYSE. Since 1951 we have successfully assisted union workers with their benefit packages. They are requesting our services and we are responding to their requests. There is no cold calling, soliciting or prospecting. We work with "blue collar" workers such as teachers, constructions workers, nurses, home health aids, electricians, actors, MTA workers and many more. Since the Corona virus began, we have gone 100% remote and our company has grown over 38%! We are looking to grow again this year by continuing to hire, train and promote our new remote hires. To accomplish this, we seek applicants who want a career position with an option of being groomed into management. TO APPLY YOU MUST LIVE IN EITHER: NY or NJ. Ask yourself: -Are you a “people person”? -Can you work remotely (from home or elsewhere) while being part of a team? -Are you organized and can you multitask? If you answered “Yes” to the above questions, please continue to read…. You must: :Have a good work ethic :Be coach-able and goal orientated :Have integrity & ethics and pass a background check :Possess excellent communication skills :Want a "career" position, not just a "job", which offers promotions to management (optional) *Bi-lingual not a requirement but a PLUS! (We do have Spanish speaking clients.) *Be authorized to work in the United States We offer: • Initial and continuous training with an ongoing mentor, • Benefits after 90 days including union membership, • Stock options, • Health benefits available, • Promotions based on results not seniority for remote workers, • Yearly incentive trip for 2

    Sin experiencia
    Inscripción fácil
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 2 meses
    $25–$30 por hora
    Jornada completa
    Eastside, Syracuse

    We are looking for a dependable and friendly Customer Service Representative to join our team and serve as the primary point of contact for our customers. Your role will involve providing assistance, resolving issues, and ensuring a positive experience with our company. Key Responsibilities • Respond to customer inquiries via phone, email, chat, or ticketing systems., • Provide accurate information about products, services, policies, and procedures., • Resolve customer issues promptly and professionally, escalating when necessary., • Maintain detailed and accurate records of interactions in the CRM system., • Process orders, returns, payments, or account updates as needed., • Follow up with customers to ensure their concerns are resolved., • Collaborate with internal teams to solve complex or ongoing issues., • Meet performance metrics such as response times, customer satisfaction, and productivity., • Maintain a positive, empathetic, and professional attitude at all times. Requirements • High school diploma or equivalent; an associate or bachelor's degree is a plus., • Prior customer service experience is preferred (call center, retail, administrative, or remote)., • Strong verbal and written communication skills., • Ability to multitask, stay organized, and manage time effectively., • Proficient with computers, CRM systems, and basic office software., • Problem-solving mindset and willingness to learn., • Ability to handle stressful situations with patience and professionalism. Desired Skills • Active listening and empathy., • Conflict resolution and de-escalation skills., • Technical aptitude for learning new software quickly., • Team-oriented mindset with strong interpersonal skills., • Dependable, self-motivated, and adaptable to fast-paced environments.

    Inscripción fácil