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Title: Director of EMR System & Workflow Optimization Reports To: Vice President of Enterprise Platforms & IT Supervises: N/A Location: Melville About Always Compassionate Health Always Compassionate Health is seeking a Director of EMR System & Workflow Optimization to own, optimize, and scale the organization’s use of AlayaCare across all service lines. This role is responsible for ensuring the EMR is configured to support real operational workflows, not work around them. The Director will serve as the bridge between operations, clinical leadership, finance, compliance, and technology, translating business requirements into system design, automation, and measurable efficiency gains. This role is critical to reducing manual work, improving data integrity, ensuring regulatory compliance, and enabling growth without administrative bloat. Key Responsibilities · Own and serve as the system lead for AlayaCare across all service lines, ensuring the EMR is configured to support real operational workflows and not workarounds · Act as the primary liaison between operations, clinical leadership, finance, compliance, HR, and technology to translate business needs into EMR design and automation · Map current-state and future-state workflows across intake, referrals, authorizations, staffing, scheduling, nursing documentation, aide supervision, billing, payroll, and reporting · Redesign workflows to eliminate manual processes, duplication, bottlenecks, and inconsistent practices across offices and service lines · Configure and maintain forms, documentation templates, task flows, alerts, visit verification rules, and system controls within AlayaCare · Establish and enforce EMR governance standards, including change control, configuration discipline, and documentation standards · Prevent ad-hoc customization that creates downstream operational, billing, or compliance risk · Optimize mobile workflows for field staff to improve documentation timeliness, accuracy, and completion rates · Ensure EMR data integrity and consistency to support billing, payroll, productivity tracking, and leadership reporting · Partner with Finance and Revenue Cycle teams to align EMR workflows with authorization requirements, billing rules, and payer expectations · Build and maintain standardized dashboards and reports that provide leadership with clear visibility into operations, productivity, utilization, and compliance · Ensure EMR workflows support NY DOH regulations, LHCSA requirements, Medicaid and MLTC documentation standards, and payer audit readiness · Lead EMR-related audit preparation, corrective action planning, and remediation efforts · Develop and deliver role-based EMR training programs for intake teams, schedulers, nurses, aides, billing staff, and administrators · Drive adoption and accountability by addressing improper system use, incomplete documentation, and reliance on manual workarounds · Partner with AlayaCare support, implementation teams, and vendors to resolve issues, deploy enhancements, and optimize system performance · Serve as the escalation point for complex EMR issues impacting patient care, operations, billing, or compliance · Lead cross-functional working sessions to resolve workflow breakdowns and implement sustainable system solutions · Support organizational growth by ensuring EMR scalability, standardization, and readiness for new service lines, offices, or acquisitions · Monitor system performance, user behavior, and workflow adherence to identify improvement opportunities and risk areas · Establish success metrics and track progress against efficiency, compliance, and productivity goals tied to EMR optimization · Provide executive leadership with clear recommendations, data-driven insights, and implementation plans related to system and workflow improvements Education · Bachelor’s degree required in Healthcare Administration, Health Information Management, Nursing, Information Systems, Business, Operations Management, or a related field or an equivalent combination of education and relevant experience · Advanced degree (Master’s in Healthcare Administration, Business Administration, Health Informatics, Nursing, or related field) preferred but not required · Formal training or demonstrated expertise in EMR systems, healthcare workflows, or process improvement strongly preferred Experience · Minimum of 7 years of progressive experience in healthcare operations, EMR/EHR optimization, clinical systems, or workflow redesign within a regulated healthcare environment · Hands-on experience owning, configuring, and optimizing an enterprise EMR system, preferably AlayaCare, across multiple departments or service lines · Demonstrated experience redesigning end-to-end workflows spanning intake, referrals, authorizations, staffing, scheduling, clinical documentation, billing, payroll, and reporting · Proven ability to translate operational, clinical, financial, and compliance requirements into system configuration and automation · Experience leading cross-functional initiatives involving clinical leadership, operations, finance, compliance, HR, and technology teams · Direct experience supporting home care, LHCSA, MLTC, Medicaid, Medicare, or similar highly regulated healthcare service models · Experience improving documentation timeliness, accuracy, and completeness through system design rather than manual enforcement · Demonstrated success reducing manual processes, workarounds, and operational inefficiencies through EMR optimization · Experience aligning EMR workflows with billing, authorization, and revenue cycle requirements to reduce delays and denials · Experience supporting audit readiness, regulatory surveys, and payer audits through system controls and documentation standards · Experience developing and delivering role-based EMR training programs and driving user adoption across diverse teams · Experience establishing system governance, change management, and configuration control in a growing or multi-site organization · Ability to analyze system data and reporting outputs to identify operational risks, performance gaps, and improvement opportunities · Experience partnering with EMR vendors and external technology partners to resolve issues and implement enhancements · Demonstrated ability to manage complex priorities, competing stakeholders, and change in a fast-paced, high-growth environment · Experience presenting recommendations, data, and implementation plans to executive leadership Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate

Job DescriptionCompany Description We connect growth-minded companies with high-impact professionals who drive real results. Whether you're building a team or building a career, our approach is precise, people-first, and built for long-term success. We don’t do buzzwords—we do outcomes. Job Description The Opportunity: We are representing a premier New York healthcare system seeking a high-caliber Revenue Cycle Supervisor to lead their Physician Billing department. This is a pivotal leadership role where you will manage the daily operations of a high-performing team and directly influence the organization’s financial health. If you are a certified coding professional who thrives on process improvement and team development, this is your next career milestone. The Role: * Team Leadership: Oversee daily unit work activities, provide weekly staff scheduling, and conduct on-the-job training to ensure a high standard of performance. * Operational Strategy: Act as the primary liaison between executive management and staff, implementing administrative systems and monitoring workflow efficiency. * Data & Analysis: Collect and analyze operational data to prepare productivity reports and summaries for leadership. * Compliance & Quality: Implement and monitor quality control measures, ensuring all activity adheres to HIPAA and evolving healthcare regulations. Qualifications What We’re Looking For: * Certification (Required): You must hold an active CPC, CCS, or CCSP certification. * Experience: Minimum of 3 years of supervisory experience in a healthcare billing or revenue cycle environment. * System Expertise: Deep proficiency in Epic applications is required. * Technical Knowledge: A strong understanding of medical terminology, ICD-10/CPT coding, and New York State third-party billing regulations. Additional Information Why Join This Team? * Professional Impact: You will play a key role in optimizing the financial engine of a major healthcare provider. * Comprehensive Benefits: Enjoy a full suite of benefits including Medical, Dental, Vision, Life Insurance, and Retirement/401k options. * Stability: Join a mission-driven organization with a long-standing reputation for excellence in the New York community. Note: This is a full-time, on-site position in New York. Candidates must have a High School Diploma or GED; a college degree is preferred.

Job Description Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we’ve partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more—delivering professional cleaning services and unmatched customer satisfaction. This is a hands-on, revenue-driving role. The Regional Director is a working sales leader who personally owns a book of business and consistently closes new accounts. While this role may provide guidance and direction to others, success is measured first and foremost by individual production, pipeline health, and closed revenue—not by managing a sales team from the sidelines. If you’re looking for a role where you “manage” without selling, this is not it. If you thrive on prospecting, presenting, negotiating, and closing, keep reading. Position Summary The Regional Director is responsible for personally driving new revenue growth within the region through aggressive prospecting, relationship development, and full-cycle B2B sales execution. This role is heavily weighted toward individual contribution, with the expectation that the Regional Director is actively in the field, meeting with decision-makers, delivering proposals, and closing business. You will lead by example—building credibility through results, not delegation. Strategic planning and collaboration matter, but selling is the priority. Key Responsibilities Own Revenue Personally • Carry a clearly defined individual sales quota and consistently meet or exceed monthly and quarterly revenue targets through disciplined, high-activity selling., • Prospect daily using a multi-channel approach, including cold calling, in-person outreach, networking, referrals, and company-generated leads to continuously build new opportunities., • Conduct on-site walkthroughs and detailed needs assessments with business owners and key decision-makers to understand facility requirements and service expectations., • Develop, present, and defend customized proposals and pricing solutions that clearly communicate value and differentiate Jani-King’s services., • Negotiate contract terms and close new business, maintaining control of the deal from first contact through signed agreement., • Spend the majority of time actively selling—in the field, at prospect meetings, and engaging decision-makers—rather than managing from behind a desk., • Represent Jani-King at networking events, chambers of commerce, trade shows, and industry functions to generate leads and strengthen market presence., • Set the standard through your own production, consistency, and work ethic—leading by example rather than oversight., • Share proven sales strategies, best practices, and market insights with regional staff when appropriate to elevate overall performance., • 5–7+ years of B2B sales experience as a strong individual contributor, • Proven ability to hunt, prospect, and close, • Comfortable carrying a personal quota and being accountable for results, • Confident presenter with strong negotiation skills, • Self-directed, competitive, and performance-driven, • Experience in service-based or recurring-revenue sales strongly preferred, • Local market knowledge of the Melville / Long Island / greater NYC area is a big plus, • Prior leadership exposure is helpful—but production comes first, • Valid driver’s license and clean driving record required, with the ability to travel locally Why You’ll Love Working Here: • Reputation & Reach: Join the most recognized name in commercial cleaning franchising, with instant brand credibility that opens doors and shortens sales cycles., • Entrepreneurial Culture: Operate with real autonomy—own your territory, manage your pipeline, and execute your strategy with the tools, support, and resources to win., • Compensation That Rewards Performance: $125,000–140,000 base (DOE) + commission performance bonuses, • Comprehensive Benefits: Medical, dental, vision, 401(k), paid vacation, and additional benefits that support long-term stability., • Career Trajectory: Clear pathways into senior regional or national leadership for proven producers who consistently deliver results., • Real, Visible Impact: Drive growth in your market while helping businesses maintain clean, healthy environments for their employees and customers. Location and Environment This position is based out of the Jani-King New York Regional Office, located at: 1800 Walt Whitman Road Suite 100 Melville, NY 11747 While the role has an office home base, this is a highly active, field-driven position. You will spend a significant portion of your time meeting with prospects, conducting walkthroughs, attending networking events, and building relationships throughout the Melville, Long Island, and greater New York metropolitan area. Regular local travel is expected. Your time will be actively split between: • In-person meetings with prospective clients and decision-makers, • Prospecting, networking, and relationship-building in the field, • Strategic planning, coordination, and collaboration from the regional office This is not a desk-bound role. Success requires visibility, mobility, and consistent face-to-face engagement. Whether you’re delivering a proposal, conducting a facility walkthrough, or representing Jani-King at a business event, you’ll be active, engaged, and driving growth. Occasionally, you may handle light materials such as marketing or presentation supplies for meetings and events. You will be expected to drive locally throughout the region as part of your day-to-day responsibilities. To succeed in this role, you’ll need: • A valid driver’s license and reliable transportation, • The ability to travel locally throughout the New York metro region, • A proactive, self-motivated, go-getter mindset aligned with a fast-paced, results-driven sales environment We offer a professional, energetic workplace where leadership is visible, expectations are clear, and performance is valued. You’ll have the structure to stay focused and the autonomy to execute—giving you the freedom to take initiative and make a measurable impact in your market. Apply Today — Let’s Build Something That Performs If you’re driven by results, energized by closing deals, and ready to take ownership of your market, we want to hear from you. At Jani-King, we reward performance, initiative, and people who lead by example. NO RECRUITERS OR PHONE CALLS, PLEASE. Monday through Friday, standard business hours. Full-time, 40 hours per week.

Job Description Our client is seeking a Supervisor to oversee the daily operations of the Insurance Follow‑Up team within a physician billing environment. The Supervisor is responsible for managing staff performance, ensuring accurate and timely billing, maintaining compliance with HIPAA and New York State regulations, and driving efficient A/R follow‑up processes. This position requires strong leadership skills, deep knowledge of medical billing and coding, and hands‑on experience with Epic and third‑party payer workflows. Onsite | No Visa Sponsorship | No Relocation Assistance Responsibilities: Leadership & Team Management • Recommend personnel actions as needed., • Prepare weekly schedules and ensure adequate coverage., • Serve as the primary liaison between management and staff., • Oversee daily unit operations and assign work to team members., • Monitor A/R aging, productivity, and collection metrics., • Maintain accurate account balances and documentation., • Ensure accurate and timely submission of claims and adjustments., • Perform insurance follow‑up via phone calls and payer portals., • Implement and monitor quality control measures., • Maintain knowledge of New York State third‑party billing rules., • Assist with administrative system updates and workflow improvements., • Assist internal and external customers with billing inquiries., • Resolve patient complaints professionally and efficiently., • Prepare and maintain A/R and productivity reports., • Analyze operational data and recommend process improvements., • Familiarity with credit and collection practices., • Knowledge of New York State third‑party billing regulations., • Strong organizational, communication, and interpersonal skills., • Computer literacy and comfort with billing software and payer portals., • High School Diploma or GED required; college education preferred., • Strong understanding of medical terminology, ICD‑9/ICD‑10, and CPT coding., • Minimum 3 years of supervisory experience in healthcare billing, physician billing, or revenue cycle operations., • Equivalent combinations of education and relevant experience will be considered., • Proficiency in Epic billing applications., • Ability to interact with staff, patients, physicians, and external organizations with tact and professionalism., • Work is performed primarily indoors., • Must occasionally lift and/or move up to 25 lbs., • Requires talking, hearing, grasping, and visual acuity., • Ability to sit, stand, walk, bend, kneel, reach, and perform repetitive motions.

Job Description • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description Our client is seeking Insurance A/R Follow-Up Representatives who will be responsible for managing outstanding insurance balances for physician billing. This role focuses on timely follow-up with Medicare, Medicaid, and commercial payers, resolving claim issues, submitting appeals, and ensuring accurate reimbursement. The ideal candidate has hands-on experience in physician billing, strong knowledge of insurance regulations, and the ability to work independently in a fast-paced revenue cycle environment. Onsite | No Visa Sponsorship | No Relocation Assistance Responsibilities: • Perform additional duties as assigned., • Ensure compliance with HIPAA and all regulatory guidelines., • Submit and track primary and secondary insurance claims., • Prepare and submit appeals for denied or underpaid claims., • Participate in required training, seminars, and educational activities., • Verify patient insurance coverage and demographic information for accuracy., • Update patient accounts and insurance information within the billing system., • Perform follow-up on all outstanding insurance claims in accordance with established policies and timelines., • Place outbound calls to insurance carriers to obtain claim status and resolve issues., • Analyze Remittance Advice (RA) and Explanation of Benefits (EOB) to identify denials, underpayments, and required corrections., • High School Diploma or GED., • Knowledge of HIPAA compliance requirements., • Excellent written and verbal communication skills., • Ability to work independently and follow direction., • Strong organizational, analytical, and multitasking abilities., • Proficient computer skills and ability to navigate billing systems., • 1–2 years of prior physician billing experience, including insurance carrier follow-up., • Familiarity with physician revenue cycle workflows., • Prior experience analyzing EOBs and preparing appeals., • Experience with Epic or similar medical billing software.

Job Description DIRECTOR OF BUSINESS DEVELOPMENT General Summary The Director of Business Development is responsible for revenue generation by promoting the range of Etherio’s services while focusing on developing new Corporate, Life Sciences, Incentive, and Association sector client relationships. Responsible for the holistic sales cycle, beginning with identifying and reaching out to prospects, developing relationships, and closing business. This individual must be a motivated self-starter with a keen understanding of the meeting and event industry, as well as the customer segments on which we are focused. Essential Functions * Identify and pursue prospects primarily in various corporate, association, and life sciences meeting, event, and incentive segments. * Ensure a meaningful “close” ratio by effectively pursuing new business opportunities. * Foster long-term relationships with key prospects. * Facilitate mutually beneficial and balanced client contract negotiations. * Successfully offer a comprehensive range of our services tailored to clients’ needs, including meeting planning and logistics, sourcing, marketing, IT, and financial management. * Collaborate with account executives and the operations team to determine staff assignments for prospective clients. * Work with senior leadership to develop a prospecting business development strategy aligned with company objectives. * Utilize CRM (HubSpot) to track efforts, plan activities, and forecast revenue. * Collaborate closely with account management and operations to ensure SOWs and pricing accurately reflect client needs and project scope. * Customize presentations and RFP responses to meet with specific needs and requirements of prospects. * Demonstrate creativity and offer innovative ideas and solutions to improve win rates. * Operate with a sense of urgency and uphold the highest ethical standards. Minimum And Preferred Qualifications The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position. WORKPLACE LOCATION REQUIREMENTS This position is fully remote. Travel Requirements Ability to travel at least 30% throughout the year.

Job DescriptionCompany Description We connect growth-minded companies with high-impact professionals who drive real results. Whether you're building a team or building a career, our approach is precise, people-first, and built for long-term success. We don’t do buzzwords—we do outcomes. Job Description The Opportunity: We are representing a premier healthcare system in New York looking for a Revenue Recovery Specialist. This is a critical role within the Physician Billing department where your expertise in navigating the complexities of the revenue cycle directly impacts the organization’s financial health. If you are a "claims detective" who loves resolving denials and securing payments, this is the career move for you. The Compensation: * Target Payout: $3,500 Fee (100% Gen Rev) * Salary Range: $41,000 - $50,000 (Based on experience) What You’ll Be Doing: * Claims Resolution: Perform rigorous follow-up on all outstanding physician billing accounts according to established policies. Denial Management: Analyze Remittance/EOBs and submit strategic appeals for denials or underpayments. * Payer Navigation: Place outbound calls to insurance carriers to verify coverage and resolve claim status discrepancies. * System Optimization: Utilize the Epic System to accurately update patient accounts and initiate billing Qualifications What We’re Looking For: * Experience: 1–2 years of prior Physician Billing experience, specifically in carrier follow-up. * Technical Knowledge: Strong understanding of Medicare/Medicaid regulations and medical insurance coverages. * Software: Epic experience is highly preferred. * Compliance: Thorough knowledge of HIPAA regulations. Additional Information Why Join This Team? * Stable Industry: Secure a role within an essential healthcare infrastructure. * Professional Growth: Work independently while receiving clear direction in a high-performing billing environment. Note: This is a full-time position located in New York. Candidates must have a High School Diploma or GED.

Job Description Insurance AR Follow-Up Representative Location: Melville, NY Pay Rate: $23–$26/hour Job Summary Are you detail-oriented and analytical with experience in medical billing or hospital revenue cycle operations? A healthcare organization in Melville, NY is seeking an Insurance AR Follow-Up Representative (Third-Party Follow-Up Specialist) to manage insurance accounts, ensure accurate reimbursements, and support revenue collection. This role offers hands-on training, a mission-driven team environment, and a critical function in maintaining billing accuracy. Key Responsibilities Insurance Follow-Up & Collections • Manage follow-up activities on billed accounts to ensure timely payment, • Contact third-party payers via portals, phone, or correspondence to obtain claim status, • Analyze EOBs and remittances to verify payments or appeal denials, • Submit clean primary and secondary claims through Epic, • Verify insurance coverage and update accounts accordingly, • Analyze credit balances and process necessary refunds or voids, • Accurately document follow-up activities in account notes, • Communicate effectively with internal teams and patients regarding account inquiries, • Stay current on Medicare, Medicaid, and private insurance billing rules, • Process 30–40 accounts daily independently, • High School diploma or GED required; college degree preferred, • Certified Medical Coder (CMC) a plus, • 1–2 years of healthcare billing or AR follow-up experience (hospital or professional billing preferred), • Knowledge of third-party payer rules, denials, and reimbursement processes, • Strong math, analytical, and communication skills, • Proficiency in Epic and Microsoft Office; typing speed of 35+ wpmCompany DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description Epic Physician Billing Analyst (Professional Billing) Location: Hicksville, NY (Hybrid) Position Type: Full-Time, Mid-Senior Level Industry: Computer Software / Health Care IT The Opportunity We are seeking a specialized Epic Physician Billing Analyst (Professional Billing) to lead the configuration, optimization, and maintenance of the Epic Professional Billing (PB) module. In this critical role, you will ensure the integrity of the healthcare revenue cycle, managing the complex workflows that translate clinical services into accurate patient billing and maximum reimbursement for healthcare providers. As a Mid-Senior level professional, you will bridge the gap between financial operations and IT, ensuring that the Resolute Professional Billing module is finely tuned to meet the specific business needs of a high-volume healthcare environment. Key Responsibilities Revenue Cycle Configuration & Maintenance * System Architecture: Lead the configuration and customization of the Epic Professional Billing application, including the Charge Router, Benefit Engine, and Workqueue structures. * Lifecycle Management: Build, test, and migrate system changes to production, ensuring seamless updates and maintenance of the Resolute PB module. * Vendor Integration: Manage and optimize workflows for external collection agencies and statement processing vendors. Workflow Optimization & Strategic Analysis * Efficiency Design: Analyze existing financial workflows to identify bottlenecks and implement "leading practice" solutions that enhance departmental efficiency. * Stakeholder Collaboration: Act as a strategic liaison between Finance, IT, and clinical leadership to ensure the Epic system aligns with evolving business operations. Expert Support & Troubleshooting * Technical Lead: Act as the primary point of contact for end-users, troubleshooting complex errors related to claims processing, reimbursement, and claim scrubbers. * EMR Integration: Support the integration of revenue cycle processes within the broader Epic EMR ecosystem. * On-Call Support: Provide expert troubleshooting and resolution during rotating on-call shifts. Compliance, Training & Innovation * Regulatory Oversight: Ensure system compliance with industry transitions (e.g., X12 4010 to 5010) and coding standards (CPT, ICD-10). * Knowledge Transfer: Educate end-users on PB workflows and develop comprehensive internal documentation and procedures. * Release Management: Assess the impact of new Epic releases and provide strategic recommendations for the implementation of new features. Required Qualifications * Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. * Experience: Minimum of 5 years of relevant experience in Healthcare IT or Revenue Cycle management. * Certification: Current Epic Professional Billing (PB) Certification is mandatory. * Industry Knowledge: Deep expertise in medical billing codes (CPT, ICD-10), insurance procedures, and the specific nuances of professional vs. hospital billing. Necessary Skills * Technical Mastery: Advanced proficiency in Epic PB modules, including Workqueue configuration, Benefit Engines, and Estimates. * Analytical Problem Solving: Ability to troubleshoot complex financial data discrepancies and system errors. * Communication: Strong interpersonal skills with the ability to translate technical billing configurations into clear business outcomes for stakeholders. * Tools: Expert proficiency in Microsoft Office Suite, including Excel, Visio, and Project. Compensation & Benefits * Salary Range: $121,000 – $150,000 (Based on experience) * Work Environment: A hybrid model offering the flexibility of remote work alongside the collaborative benefits of an on-site presence in Hicksville, NY. Note: This position is based in Hicksville, NY. Visa sponsorship and relocation assistance are not available for this role.

Job DescriptionJob Description:An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities:System Configuration and Maintenance: Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization. Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies. Perform ongoing maintenance and updates to Epic applications. Build and test system changes, presenting them to end-users and migrating them to production. Workflow Analysis and Optimization: Analyze existing financial workflows and identify opportunities for improvement and optimization. Design and implement leading practice workflows to enhance efficiency and effectiveness. Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations. Support and Troubleshooting: Act as the primary support contact for Epic Professional Billing application end-users. Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors. Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement. Provide on-call support on a rotating basis. Training and Education: Participate in training and educate end-users on the Epic Professional Billing application and related workflows. Develop and document internal procedures for using Epic and other applications. Compliance and Updates: Stay current with Epic technologies, obtain and maintain necessary Epic certifications. Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10). Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications:Education and Certification: Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field. Certified in Epic Professional Billing. Technical Skills: Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates. Experience with system configuration and troubleshooting tools. Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint). Healthcare Industry Knowledge: Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures. Familiarity with the differences between professional billing and hospital billing. Knowledge of medical coding systems like CPT and ICD-10. Soft Skills: Strong interpersonal relationship skills and effective communication skills (both oral and written). Analytical thinking and problem-solving abilities. Attention to detail and accuracy. Self-motivated and a team player.

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description Area Sales Manager Summary The Area Sales Manager is responsible for generating revenue and executing our sales methods in their designated geographical area. Territory Sales Manager's responsibilities include presenting our products to potential clients, identifying specific consumer characteristics, and recommending ways to promote and sell our products. Ultimately, you will help us grow our customer base and establish our reputation in your assigned region. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Meet or Exceed quote established for a specific territory, • Generate leads by cold calling in person and on the phone, • Answer customer questions about features, pricing, and additional services, • Attend conventions and represent Alma Lasers, • Move customers through the sales cycle, • Create and close emotional sales opportunities, • Thrive in an extremely fast-paced work environment, • Juggle multiple time-sensitive processes at once, • Possess the grit and determination to deal with rejection and continue on, • Deal with customer objections and turn them into a sale, • The unquenchable thirst to sell, • Perform product demos, • Develop and utilize all assets, reference sites, Company's clinical specialists, and partner personnel within the Territory to achieve short-term and long-term objectives., • Cross-sell products, • Collaborate with sales representatives in and out of assigned territory to share best practices, support a cohesive sales approach to meet individual and group sales quotas., • Satisfy all the Company’s Customer Care and Finance requirements as established, • Provide timely reports (weekly, monthly, quarterly, and annually to the Regional Sales Director regarding the status of each lead and sales opportunity in the pipeline through the CRM database (Salesforce)., • Build relationships with dermatologists or plastic surgeons (including ASPS, Facial Plastic, Ophthalmic, Plastic and AACS cosmetic surgeons, Urologists, OB/GYN, and private Practice Physicians), • Assist in closing deals with Territory Sales Managers, • Mentor and provide support for the Territory Sales Managers., • Carries a quota in the seven-figure range, • Initiative, • Problem Solving/Analysis, • Technical Capacity, • Organizational Skills, • Communication Proficiency, • High School, Bachelor’s degree preferred, or equivalent experience, • 2 years sales experience preferably in Medical or Capital Sales Experience, • Positive attitude and approach to the job responsibilities and the Alma team, • Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook), • Salesforce experience preferred, • Excellent organizational skills, • Ability to multitask, • Superior Communication written and verbal No direct reports would assist in mentoring Territory Sales Managers Work Environment This job operates in a remote compacity. You will utilize standard office equipment such as tables, computers, and cell phones. You will also be in Dr’s offices and Spas Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 80 pounds. Travel This position requires 60% travel as needed. Work Authorization Documentation showing eligibility to work in the United States will be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Alma, Inc. is an Equal Opportunity Employer M / F / Disability / Veteran Area Sales Manager compensation is a base (75K) + uncapped commission position

Job Description Our client is seeking a Director of Internal Audit to provide strategic leadership and oversight of the organizations internal audit function. This role is responsible for developing and executing a risk‑based annual audit plan, evaluating internal controls, ensuring compliance with federal and state healthcare regulations, and delivering independent, objective assessments to executive leadership. The Director partners closely with Compliance, Revenue Cycle, Finance, and operational leaders to strengthen governance, mitigate risk, and promote a culture of accountability and continuous improvement. Onsite | No Visa Sponsorship | No Relocation Assistance Responsibilities: Strategic Audit Leadership • Develop, own, and execute the annual Internal Audit Workplan, including audit scope, frequency, sampling methodology, and risk prioritization., • Lead risk assessments across operational, financial, and compliance areas to inform audit planning., • Oversee audits related to CMS, OIG, OMIG, and other regulatory bodies., • Ensure compliance with federal and state healthcare regulations, billing requirements, and documentation standards., • Direct audits involving CPT/ICD‑9/10 coding accuracy, medical record documentation, and billing integrity., • Oversee audit fieldwork, documentation, testing, and reporting., • Monitor corrective action plans and ensure timely remediation of audit findings., • Prepare clear, timely audit reports for Executive Leadership, Compliance Officers, and the CFO., • Partner with Compliance Officers on audits included in the Compliance Workplan., • Work closely with Revenue Cycle, Provider Enrollment, Managed Care, Informatics, and clinical leadership to ensure accurate billing, documentation, and regulatory adherence., • Lead, mentor, and develop internal audit staff; promote a culture of learning, accountability, and continuous improvement., • Build audit capacity across the organization through training, coaching, and process enhancement., • Perform additional duties as assigned., • Attend relevant conferences, workshops, and training sessions., • Strong analytical, investigative, and problem‑solving skills., • 5+ years of supervisory or leadership experience managing audit teams., • Excellent communication skills with the ability to present findings to senior leadership., • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and audit documentation tools., • Bachelor's degree in Business Administration, Healthcare Administration, Accounting, or related field., • 10+ years of progressive internal audit or compliance experience, including 5+ years in healthcare auditing., • Strong knowledge of CPT codes, ICD‑9/10 coding, CMS guidelines, and healthcare billing regulations., • Deep understanding of federal and state compliance requirements (CMS, OIG, OMIG, Medicaid, Medicare), • Experience in medium-to-large healthcare systems or multi‑site organizations., • Certified Professional Medical Auditor (CPMA), Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or similar credential., • Certified Internal Auditor (CIA), Certified in Healthcare Compliance (CHC), or related certification.

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