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Job Description Title: Outreach Intake Coordinator Report to: Senior Program Director – Justice Works Status: Full Time Compensation: $60,000 / Annually Work Schedule: Monday -Friday, 8 AM - 4 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application. Position Summary: HousingPlus is hiring a Justice Works Outreach Intake Coordinator to join our growing company. The Justice Works Outreach Intake Coordinator is a key part of the Housing Plus Justice Works program and is expected to represent the Justice Works program for a range of settings and audiences. The Outreach Intake Coordinator will report directly to the Justice Works Senior Program Director. The Coordinator will work closely with the referring partners, make weekly visits to Rikers Island and collaborate with all Justice Works Subcontractors. The Coordinator will manage all referrals and intake tasks as they relate to the Justice Works program, To avoid referral rejections the Coordinator will ensure all referrals have been appropriately screened based on the Justice Works' eligibility requirements with attention to the subcontractors' individual program requirements. In order to adhere to Justice Works contractual goal of 159 filled units the Coordinator will monitor the flow of referrals, admissions, and discharges. The Coordinator demonstrates a unique blend of competencies, skills, experiences and personal qualities to support the Justice Works initiative .The role is very strategic, requiring a blend of passion, skills and commitment to the successful execution of the Justice Works program, the ability to manage multiple priorities and the fostering of positive relationships across internal and external partnerships. The Coordinator also demonstrates strong communication and problem-solving skills ultimately contributing to the overall success of the Housing Plus mission. Competencies/ Skills: Exceptional Communication Skills: The Outreach Intake Team explains the Justice Works program and procedures to subcontractors ,referring partners and clients. The Coordinator must communicate in a way that is easy to understand. Their ability to explain requirements and the scope of services prevents misunderstanding and intake errors. A trained Outreach Intake Coordinator asks the right questions and records accurate details to keep the referrals on track. The Outreach Intake Coordinator explains paperwork, eligibility and next steps in a clear way that reduces confusion and increases partnership retention. Attention to Detail: An important responsibility of the Outreach Intake Coordinator is the preparation and management of referral data for the MOCJ monthly report and LL79 information. Consistent accurate reporting data strengthens Housing Plus's reputation for reliability and competence. Precise reporting minimizes delays and ensures smooth operations. MOCJ relies on accurate and timely monthly reports and weekly LL79. Technical Proficiency: Managing client data, report files and communication efficiently requires the right tools. The Outreach Intake Coordinator will use AWARDS, Excel, and other data entry software and communication platforms to keep information organized and accessible. Automated data entry and record management help the team focus on high- value tasks instead of fixing mistakes. Problem- Solving Skills: Strong problem-solving skills help the Outreach Intake Coordinator assess problems, ask the right questions and keep the referral process moving smoothly. Subcontractors and referring partners lose confidence when issues go unresolved. Outreach Intake Coordinators who address concerns immediately improve the process flow and build stronger relationships. When the Coordinator solves problems at the first point of contact, the team avoids unnecessary disruptions and stays focused on successfully satisfying the MOCJ contract goals. Remote workforce integrity: Ensuring integrity in a remote workforce relies on components that build trust, establish clear expectations, and prioritize security. Upholding ethical standards, transparency, and accountability within a decentralized work environment through clear expectations, open communication, and consistent leadership check ins. Time Management: The Outreach Intake Coordinator will handle multiple inquiries, paperwork and follow-ups throughout the day. Without strong time management the referral process slows down, subcontractors, referring partners and clients get frustrated and the Justice Works staff will struggle. An Outreach Intake Coordinator who stays organized and moves between tasks efficiently keeps everything on track. Duties/Responsibilities: • Review and screen all Justice Works referrals to ensure they meet the eligibility requirements of the MOCJ contract and subcontractor program requirements, • In partnership with the Justice Works Senior Program Director responsible for assessing the needs of the referred resident and submitting appropriate referral to subcontractors to ensure community partners meet the needs of the clients., • Responsible for updating the Justice Works occupancy report and admission and discharge log. Tracking the availability of beds among the Justice Works consortium., • Maintain ongoing contact with ATI, public defenders, and other community agencies concerning referrals for potential residents, and participate in regular Referring Partner meetings with providers as scheduled., • Manage pending referral wait list., • Participate in individual supervisory sessions and case reviews with the Senior Program Director and other staff as required., • Attend agency-wide meetings, and staff training., • Outreach and intake work experience, preferably working with women experiencing homelessness histories, behavioral health needs, and justice impact history., • Meaningful understanding and commitment to housing first, harm reduction, and trauma-informed care., • Excellent communication, presentation and coordination skills, with demonstrated ability to coordinate outreach intake referral process, resolve related problems and overcome barriers to successful completion of Justice Works contractual goals., • Knowledge of and the ability to adhere to professional code of ethics and conduct., • Confident level of self-awareness and ability to give and receive feedback well., • Associate degree required, Bachelor's degree preferred, • High School Diploma with 5 plus years of related intake experience, • Work schedule, Monday-Friday 8 AM-4PM . Weekly visits to Rikers IslandBenefits:, • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description Job Title: Case Coordinator, Bronx SRP Job Summary: CASES (Center for Alternative Sentencing and Employment Services) is currently seeking a Case Coordinator for our Bronx Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP), the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. This position is based in our Bronx Community Office and fieldwork in the larger NYC community as needed to assist participants. Salary: The salary for the Case Coordinator role is $59,410.00 per year. Shift Hours: The Case Coordinator position is full-time, Monday through Friday from 9:00 am to 5:00 pm. Location Address: 424 East 147 Street, 1st Floor, Bronx, New York, 10455 and fieldwork in the larger NYC community as needed to assist participants. Workplace Flexibility: Hybrid, Applicant will have one remote day per week after successfully completing the orientation period. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision., • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor., • Any other duties as required by the Program Director and other supervisory staff. What we are looking for: • Bachelor’s degree with a minimum of 1-2 years of experience, or alternative an associate's degree with a minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday through Friday from 9am to 5pm ET. 35 hours per week excluding breaks.