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Job Title: Mobile Mechanic / Roadside Assistance Technician Company: Omegas Roadside Assistance Location: Brooklyn NY Job Type: Full-time About Omegas Roadside Assistance : At Omegas Roadside Assistance , we're dedicated to providing fast, reliable, and high-quality mobile vehicle repair and roadside assistance to get our customers back on the road safely and efficiently. Job Summary: We are seeking a skilled and reliable Mobile Mechanic / Roadside Assistance Technician to provide on-site vehicle repair and emergency services to our valued customers. This role requires a strong understanding of automotive systems, excellent diagnostic and problem-solving abilities, and a commitment to delivering exceptional customer service. As a mobile technician, you will travel to various locations to assess vehicle issues, perform necessary repairs, and ensure customer satisfaction. Responsibilities: - Respond promptly and professionally to service calls for roadside assistance and mobile repair. - Accurately diagnose mechanical, electrical, and other vehicle issues using diagnostic tools and your expertise. - Perform a wide range of on-site repairs and maintenance, including but not limited to: - Battery jump-starts and replacements - Tire changes and repairs - Fuel delivery - Minor engine and transmission repairs - Brake adjustments and repairs - Cooling system repairs - Electrical system troubleshooting and repairs - Conduct thorough inspections of vehicles to identify potential problems and recommend preventative maintenance. - Provide clear and accurate explanations of diagnoses and repairs to customers. - Prepare accurate service reports and documentation using provided technology. - Maintain an organized and well-stocked service vehicle with necessary tools, equipment, and parts. - Adhere to all safety procedures and regulations while performing work. - Maintain a professional appearance and demeanor at all times. - Communicate effectively with dispatch, other team members, and customers. - Stay up-to-date with the latest automotive technologies and repair techniques. - Potentially handle payment transactions and maintain accurate records. Qualifications: - Proven experience as a mechanic, preferably with mobile repair or roadside assistance experience. - Strong diagnostic and troubleshooting skills across various vehicle makes and models. - Proficiency in using diagnostic tools, scan tools, and other automotive repair equipment. - Comprehensive knowledge of automotive systems (engine, transmission, electrical, brakes, etc.). - Ability to perform a wide range of repairs and maintenance tasks independently. - Excellent customer service and communication skills. - Strong organizational and time management skills. - Ability to work independently and manage your own schedule effectively. - Valid driver's license with a clean driving record. - Ability to lift heavy objects and work in various weather conditions. - Experience with specific vehicle types or technologies is a Plus
Omegas Roadside Assistance is Hiring a Reliable and Customer-Focused Roadside Assistance Technician! Are you a problem-solver who enjoys helping people and has a knack for vehicles? Do you thrive in a dynamic environment where every day brings a new challenge? If so, Omegas Roadside Assistance wants you to join our dedicated team as a Roadside Assistance Technician! As a vital member of our team, you'll be the lifeline for motorists in need. You'll travel to their location and provide a range of essential services to get them back on the road safely and efficiently. This role requires a blend of technical skills, excellent customer service, and the ability to think on your feet. Responsibilities May Include: - Responding promptly and professionally to calls for assistance. - Diagnosing basic vehicle issues. - Providing jump-starts for dead batteries. - Changing flat tires. - Fuel delivery for empty tanks. - Vehicle lock-out assistance. - Performing minor roadside repairs when possible. - Towing vehicles to designated repair facilities (if applicable and trained). - Completing accurate service reports and documentation. - Maintaining the company vehicle and equipment in excellent condition. - Providing exceptional customer service and ensuring the safety and satisfaction of our clients. Qualifications: - Previous experience in automotive repair, roadside assistance, or a related field - Valid driver's license with a clean driving record. - Strong problem-solving and diagnostic skills. - Ability to work independently and efficiently. - Excellent communication and interpersonal skills. - A commitment to safety and following procedures. - Ability to work in various weather conditions. - Physical ability to perform the duties of the role, including lifting and maneuvering tires and equipment. Tire service: 3 ton jack Jack stand Impact gun Socket set Braker bar Air compressor 4 way tire iron Tire plugs + Tire plug kit Tire pressure checker Fuel delivery: 5 gallon gas container Rubber gloves Funnel Jumpstart Booster pack 1750w and up Battery Tester Tools Lockout Full Lockout kit What We Offer: - Competitive compensation - company vehicle (if applicable), uniform allowance. - Opportunities for training and professional development. - A supportive and team-oriented work environment. - The satisfaction of helping people in need. To Apply: If you are a motivated and reliable individual looking for a rewarding career in roadside assistance, we encourage you to apply! Please submit your resume and a brief cover letter outlining your relevant experience and why you are a good fit for this role to us Looking forward to hearing more about the specific role so I can refine this for you!