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  • Salon Manager
    Salon Manager
    hace 7 días
    $23–$27 por hora
    Jornada completa
    Manhattan, New York

    We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence. Responsibilities • Greet clients warmly upon arrival and assist with check-in procedures, • Answer multi-line phone systems promptly using proper phone etiquette, • Schedule appointments accurately using salon management software or Microsoft Office tools, • Manage client communications, including confirming appointments and responding to inquiries, • Handle administrative tasks such as data entry, proofing documents, and maintaining client records, • Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming, • Assist with clerical duties including typing, proofreading, and managing correspondence, • Provide exceptional customer service by addressing client needs efficiently and professionally, • Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery Experience • Previous office or front desk experience in a salon is preferred, • Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software, • Excellent organizational skills with the ability to multitask effectively in a fast-paced setting, • Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices, • Bilingual abilities are a plus to serve diverse clientele better, • Clerical experience including typing, proofreading, and handling administrative support tasks, • Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times, • Strong time management skills with the capacity to prioritize tasks efficiently, • Personal assistant or salon support experience is advantageous for this role

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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    hace 10 días
    $17–$25 por hora
    Jornada parcial
    Little Neck, Queens

    Receptionist / Front Desk Associate Fancy Doggy | Little Neck, NY Fancy Doggy is looking for a friendly, organized, and responsible Receptionist / Front Desk Associate to join our growing team! Under new management since May 2026, Fancy Doggy is committed to providing exceptional grooming services, personalized care, and a welcoming boutique salon experience for every pet and owner. We are looking for someone who enjoys working with people and dogs, communicates professionally, and can help keep our salon running smoothly. The ideal candidate is customer-focused, detail-oriented, and comfortable managing appointments and daily front desk operations in a busy dog grooming salon. Responsibilities • Welcome clients and their dogs warmly and professionally., • Answer phone calls, text messages, and online inquiries promptly., • Schedule, confirm, reschedule, and manage grooming appointments., • Check in and check out clients and their pets., • Record grooming requests, special instructions, and customer preferences accurately., • Communicate grooming prices, service options, appointment availability, and salon policies., • Process payments, handle transactions, and maintain accurate records., • Coordinate with groomers to manage appointment flow and keep daily operations organized., • Send clients updates regarding their dogs' grooming progress and pickup times., • Maintain client records, vaccination information, and appointment details., • Keep the reception area clean, organized, and welcoming., • Assist with general administrative duties and support the grooming team as needed. Qualifications • Previous receptionist, customer service, or administrative experience preferred., • Excellent communication and interpersonal skills., • Friendly, professional, and patient when interacting with clients., • Strong organizational skills and attention to detail., • Comfortable answering phone calls, texting clients, and managing appointments., • Basic computer skills and the ability to learn scheduling and payment systems., • Reliable, punctual, and able to multitask in a busy environment., • Comfortable working around dogs of different sizes, breeds, and temperaments., • A genuine love for animals and a commitment to their safety and well-being. Additional Qualifications That Are a Plus • Previous experience at a dog grooming salon, veterinary clinic, pet daycare, or boarding facility., • Experience with appointment scheduling, POS systems, and customer management software., • Bilingual communication skills, especially English and Korean. What We Offer • Competitive pay based on experience and qualifications., • A friendly, supportive, and professional work environment., • The opportunity to grow with an expanding pet grooming business., • Hands-on experience in the pet care and grooming industry., • A chance to contribute to a salon focused on quality service and customer satisfaction. Position Details • Location: Fancy Doggy, Little Neck, NY, • Position: Receptionist / Front Desk Associate, • Employment Type: Full-time or part-time; to be discussed, • Compensation: Based on experience and qualifications, • Schedule: To be discussed during the interview How to Apply If you are dependable, personable, organized, and passionate about providing excellent customer service, we would love to hear from you! Please submit your resume and a brief introduction highlighting your relevant experience and availability.

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