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Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour

We are seeking a dynamic Spa Manager to oversee the operations of our spa. The ideal candidate will have a passion for the beauty and wellness industry, coupled with strong leadership skills to drive the success of our spa. Responsibilities - Manage day-to-day operations of the spa, ensuring exceptional customer service - Supervise and train spa staff, including conducting interviews and performance evaluations - Develop and implement sales strategies to drive revenue growth - Maintain inventory stock levels and oversee purchasing of spa products - Handle payroll and scheduling for spa employees - Utilize POS systems effectively for transactions and reporting - Monitor market trends and competition to optimize spa offerings - Coordinate with vendors and suppliers for quality products - Ensure cleanliness, organization, and compliance with health and safety regulations Qualifications - Has to be familiar with Candela laser, dermal infusions, chemical peels, spa administration. - Must know how to upsell services - Must have 3 years or more of experience as spa manager running a spa and managing team Proven experience in sales, retail management, or related fields - Strong leadership skills with the ability to motivate and inspire a team - Knowledge of inventory management, payroll procedures, and shift management - Familiarity with POS systems and proficiency in Microsoft Office suite - Excellent communication and interpersonal skills - Previous experience in a spa, beauty salon, or related industry is a plus Job Type: Full-time Pay: $30 and up an hour Shift: Monday-Sat 10AM-7PM Benefits: Friends and family discount Commission upsell Work Travel Yearly Bonus Experience: POS: 3 years (Required) Sales: 3 years (Required) Leadership: 3 years (Required) License/Certification: aesthetician license (Preferred) Ability to Commute: New York, NY 10010 (Preferred) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person

Laru The Beauty Experience is one of the most highly regarded luxury salons and spas in New York City. We are based in Staten Island, NY. Providing a luxurious experience is our passion giving our guests confidence to take on the world. Overview: We are looking for an energetic and personable receptionist, responsible for delivering exceptional customer service, and communicating effectively with customers and coworkers. Responsibilities Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key. Promote and sell services and products, provide recommendations on additional services and/or retail products that would maximize customer satisfaction Greet each customer professionally by name, escort all clients through the salon, and give salon tours when necessary Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager Coordinate Promotional Sales displays and actively find creative ways to market the salon Monitor reviews on social media platforms (Yelp, Google reviews, Facebook) and refer customer service issues to the Salon Manager Responsible for retail sales for all walk-in customers Responsible for retail sales for all walk-in customers Handle all POS transactions including opening and closing of the register Qualifications Strong interpersonal skills, ability to communicate in a professional and courteous manner with customers, coworkers and management Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task Tech-savvy (experience with point-of- sale systems, Microsoft Office Suite, Scheduling/Calendar Apps) Ability to work a flexible schedule that may include nights and weekends Laru The Beauty Experience is an equal opportunity employer and is committed to creating a diverse, multicultural and inclusive environment. All qualified applicants will receive consideration for employment regardless of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, disability, age, veteran status, and other protected status as required by applicable law Job Types: Full-time, Part-time Pay: $38,000.00 - $40,000.00 per year Benefits: Employee discount Flexible schedule Paid time off Referral program Schedule: 10 hour shift Every weekend Monday to Friday Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer service: 5 years (Preferred) Language: Spanish (Preferred) Work Location: In person