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Job Description SMASHBURGER Restaurant General Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities\ *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant General Manager Responsibilities • Reporting to the Director of Operations/District Manager and is the primary support for the management teams in their respective restaurant location., • Manage the performance of multiple Restaurant Managers (RM), Shift Leaders (SL) and Employees, • Promote a fun and positive work environment, • Develop future leaders for the company, • Manage the effectiveness of people focused processes and systems, • Ensure individual unit is always staffed adequately which includes: employee retention, communicating staffing needs to DO/Recruiting and checking ATS each morning for new applicant flow, including the selection, development and performance management of employees, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect LMS, and 4 step method of training, • Reward and recognize employee performance that exceeds company standards, • Engage in talent reviews and performance conversations for all RM/RS in their respective restaurant, • Partner with Human Resources Business Partner (HRBP) to manage progressive disciplinary processes that arise with the unit, • Resolve all employee relations issues with the assistance of the DO/SDO and HRBP, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage FSC operational standards daily and complete a corrective action plan for every FSC audit performed by SDO, DO, and QM, • Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia, • Ensure all food safety standards are followed and in compliance with all local health departments, • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Facilitate routine management communication, • Manage the businesses spends through allocations and usage of company declining budget, • Manage COGS through PAR ordering management, inventory, and FIFO reporting, • Manage spending in accounts cleaning, small wares, and operating costs, • Follow and ensures company cash policies to ensure minimal losses through theft or shortages, • Build sales through community involvement and improvement of FSC operations within the unit, • Manage labor cost through effective wages within the hourly minimums in accordance to state laws, • Participate in P&L reviews with SDO and DO, • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed, • 1-2 years of Restaurant General Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

Job Description SMASHBURGER Restaurant Manager Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Restaurant Manager Responsibilities • Reporting to the Restaurant General Manager, our Restaurant Managers are the champions of better burgers! In this role you will:, • Manage the performance of multiple Shift Leaders (SL) and Employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, including the selection, development, and performance management of employees, • Reward and recognize employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage FSC operational standards daily, • Manage the guest experience metrics (NPS and OSAT), • Ensure all food safety standards are followed and in compliance with all local health departments, • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Support routine management communication, • Follow COGS management procedures for food ordering and inventory, • Follow and ensures company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor, • Build schedules based on company forecast tool and allowed labor percentages. While reacting daily to sales trends and reducing labor scheduled when needed, • 1-2 years of Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high and low temperatures **All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility.

About Wonder Everything’s on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you’ll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You’ll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence • Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery), • Optimize labor deployment, throughput, and service execution to meet evolving business needs, • Ensure strict adherence to labor, food safety, team member safety, and compliance standards, • Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence, • Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time, • Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence, • Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders, • Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff), • Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof, • Address performance issues respectfully and quickly using coaching and performance tools, • Take full ownership of the location’s P&L and use data to influence labor efficiency, food costs, and operational margin, • Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance, • Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities, • Own and drive company talent pipelines with a strong focus on succession building and readiness, • Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires, • Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations, • Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth, • Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth, • Serve as the on-site point of contact for brand partners, vendors, and contracted operators, • Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency, • Ensure that each brand operating in the kitchen adheres to Wonder’s service and food quality standards to deliver a flawless customer experience, • A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce, • Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services, • Proven leadership background and track record of progressive growth and advancement, • Demonstrated success in full P&L ownership, KPI management, and driving operational results, • A proactive problem solver who thrives in fast-paced, ambiguous environments, • Comfortable managing hybrid workforces across employees and contracted vendors/partners, • Known for cross-functional fluency—able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations, • Obsessed with customer service, quality, accountability, and results Requirements • Must be 21 years old and legally authorized to work in the US, • Must be able to lift up to 50 pounds and stand for extended periods, • Must have open availability, including nights and weekends Role Details • Salary Range: $95000 per year - $109500 per year, • Location: Bronx, New York Benefits • Medical, Dental, and Vision Insurance, • 100% employer-paid Life Insurance, • 401(k) Retirement Plan, • Employer match for Health Savings Account (HSA), • Learning and Development opportunities to advance your career, • Employee Stock #WonderAC1 An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: • The candidate’s ability to perform the tasks in the available job role., • The candidate's self-rated skill proficiency. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs. We use eVerify to confirm U.S. Employment eligibility. We use eVerify to confirm U.S. Employment eligibility.

Job Description Our General Managers are Trusted Leaders JUICY! is an exciting and growing brand, focused on people and culture. We love our guests and aim to win their hearts for life. We serve Mediterranean food made with Halal ingredients inspired by Mom. Juicy! was born in 2011 and will thrive for 101 years and beyond. Our vision is to gain the most trusted lifelong relationships within communities everywhere. No matter who we interact with, whether it's our guests, team members, or community members, we must impact them in a positive manner. If you desire to live a meaningful life full of strong relationships, if you love to serve others, and if you're seeking long-term growth, we welcome you. What does leadership look like at Juicy? Our General Managers are our "Trusted Leaders." As a Trusted Leader, you are responsible for fulfilling the Juicy! mission: "Serve our guests in a way that wins their hearts" YOUR PRIMARY ROLE: • Select, train, coach, develop & mentor your entire team YOU WILL: • Work shoulder to shoulder with your team to develop their skills, • Inspire your team to provide positive, memorable guest experiences, • Serve your team so that they can consistently achieve the Juicy! mission, • Lead the team to 100% operational excellence by being their role model, coach, trainer and teammate., • Write dynamic schedules that are in accordance to the needs of the business, • Submit all administrative tasks on time and in full detail ABOUT YOU: You Professionally Have... • 2+ years experience in management & leadership as a restaurant manager or otherwise, • Worked in fast casual restaurant chains before (ideally but not required), • Managed and developed teams of 25+, • Experience in managing P&L and COGS, developing budgets, financial planning and strategy, decision making, process improvement, strategic planning, labor management/scheduling, training & team development, and food quality assurance, • Manager's food safety certification (ServSafe Manager's Certification) and experience in ensuring safe food handling at scale, • A passion for mentoring and training other people to become leaders, • Listening skills that let you understand your Team and what motivates them, • Awareness to see individual parts of the store operations as a general manager while maintaining a clear view of Juicy!'s bigger picture and goals, • The ability to develop people to work at their highest level and as part of a unified Team, • Unmatched growth opportunity (pursue excellence and reap the rewards!), • Bonuses for training Team members into leaders, • Vacation / PTO, • Health insurance coverage options, • Free food General Manager Restaurant Manager General Manager Restaurant Manager General Manager Restaurant Manager