Senior Director, Sales Effectiveness, Analytics & Training
7 days ago
El Segundo
About KARL STORZ From the operating room to surgery centers—and everywhere in between—KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging—to build a more connected, software-enabled operating room. As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients’ lives around the world. About the Role KARL STORZ is seeking a transformational commercial leader to build and lead our newly established Sales Effectiveness, Analytics & Training (SEAT) organization. Reporting to the Executive Director, Revenue Operations, this role will define how KSUS Commercial sells by creating a unified, methodology-driven selling system that integrates sales training, enablement, analytics, CRM strategy, and manager effectiveness. Leading a team of approximately 15 professionals supporting nearly 350 sales representatives and 40 frontline managers, the Senior Director will architect the future-state commercial operating model, ensuring every enablement investment, technology decision, and sales process improvement drives measurable revenue outcomes. What You’ll Do Build & Lead the SEAT Function • Establish the vision, operating model, and 3–5-year roadmap for the SEAT organization., • Lead and develop high-performing teams across Sales Methodology, Training & Instructional Design, Sales Analytics, and CRM Strategy., • Create a scalable, integrated enablement framework that aligns selling behaviors, tools, coaching, and analytics., • Deliver strategic insights and recommendations to Commercial Leadership and Executive Leadership teams. Drive Sales Methodology Excellence • Own the selection, deployment, and governance of a unified commercial selling methodology., • Ensure consistent execution of opportunity stages, sales processes, and pipeline management practices across business lines., • Develop frameworks that balance enterprise consistency with business-specific selling needs., • Measure adoption and effectiveness through revenue, behavior, and performance outcomes. Elevate Manager & Seller Performance • Build a best-in-class sales manager enablement program focused on coaching excellence., • Implement structured approaches for pipeline reviews, deal coaching, performance management, and manager certification., • Evolve the Field Training Specialist program into a strategic methodology reinforcement capability., • Accelerate seller productivity, skill development, and commercial execution. Lead Commercial Analytics & CRM Strategy • Create a closed-loop operating system that connects methodology adoption, pipeline health, targeting effectiveness, and business performance., • Partner with the Global CRM organization to align Salesforce strategy with commercial objectives., • Ensure CRM tools enable disciplined sales execution, forecasting, and pipeline management rather than simply reporting activity., • Develop measurement frameworks that connect enablement investments directly to revenue outcomes. Advance Commercial Technology & Innovation • Lead strategy and governance for the sales technology ecosystem, including CRM, LMS, enablement platforms, and AI-driven coaching tools., • Evaluate and implement technologies that improve sales effectiveness and manager capability., • Align technology investments to business priorities, adoption milestones, and measurable impact., • Drive innovation that enhances commercial productivity and scalability. Partner Across the Enterprise • Partner closely with Sales Leadership, Marketing, HR, Revenue Operations, and Global CRM teams., • Define clear ownership models between Marketing and SEAT for content, messaging, training, and seller readiness., • Collaborate with HR on competency models, talent development, hiring profiles, and career frameworks., • Serve as a key leader within the broader Revenue Operations organization. What You Bring Required • Bachelor's degree required., • 12+ years of experience in sales leadership, sales enablement, sales effectiveness, or revenue operations within medical device, medtech, life sciences, or comparable B2B organizations., • 7+ years of sales management experience, including recent leadership responsibility., • Experience within surgical technology, capital equipment, endoscopy, visualization, or related healthcare markets., • Strategic expertise with Salesforce, learning management systems, and commercial technology ecosystems., • Demonstrated success influencing executive stakeholders and leading cross-functional initiatives., • Strong leadership, organizational change management, and team development capabilities., • Ability to travel and maintain all required hospital and healthcare facility credentials. Preferred • MBA or equivalent advanced degree., • Experience implementing enterprise sales enablement platforms such as Highspot, Seismic, or Mindtickle., • Experience deploying AI-enabled coaching, training, or sales productivity tools., • Demonstrated success implementing and scaling a structured sales methodology such as Miller Heiman, Challenger, MEDDIC, Sandler, or similar frameworks. Leadership Scope • Leads a team of approximately 15 employees across four functional pillars., • Directly manages five leaders and their respective teams., • Oversees a multimillion-dollar enablement, analytics, and technology investment portfolio., • Drives strategic decisions impacting commercial execution across all KSUS business lines. What Will Make You Successful • You think like a business leader, not an enablement leader. You measure success through revenue growth, pipeline health, productivity, and sales outcomes rather than training activity., • You are a systems thinker. You can connect methodology, coaching, analytics, technology, and talent development into a unified commercial operating model., • You are an influential executive partner. You build alignment across senior leaders and drive meaningful change in complex, matrixed organizations., • You thrive in transformation environments. You can create structure, scale teams, and lead enterprise-wide initiatives that change how an organization sells., • You balance strategy with execution. You can define a long-term vision while ensuring practical adoption and measurable results. Why KARL STORZ? Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you’ll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide. Ready to make an impact? Apply to be our next Senior Director, Sales Effectiveness, Analytics & Training and help us build the future of MedTech together. #LI-NM1