Trabajos senior center en Scottsdale, Arizona - Page 2Crear alertas

Job Description WE'RE CARVANA. AND WE'RE ON A MISSION TO CHANGE THE WAY PEOPLE BUY AND SELL CARS. We're a disruptor, an innovator, and a team that's obsessed with creating an unforgettable customer experience. And we believe that mission starts with our people. That's where you come in. ABOUT THE INTERNSHIP: THE ULTIMATE CUSTOMER EXPERIENCE BOOTCAMP Forget what you think you know about internships. This isn't your average "get coffee and make copies" gig. This is an 11-week, paid, immersive bootcamp designed to teach you how to drive customers happy at one of the most innovative companies in business today. You'll be embedded in our world-class Customer Experience team, learning from the ground up what it takes to deliver moments of magic to our customers. Our goal is to give you a 360-degree view of the customer journey and empower you to make a real, tangible impact. This is your chance to be part of a team that's making history, all while building a foundation for your future career. We are investing in your development with the ultimate goal of you joining us full-time, so we're looking for candidates who are passionate about building their future at Carvana post-graduation. WHAT YOU'LL BE DOING • Learn from the best: You'll go through an accelerated training program designed to give you a deep understanding of our customers, our business, and our secret sauce for success., • Become a customer champion: You'll be on the front lines, engaging with real customers through live interactions via phone to solve problems and create exceptional experiences., • Experience our innovation firsthand: Step away from the desk and see what makes Carvana different. You'll get exclusive tours of our iconic Car Vending Machine and state-of-the-art Inspection Center as you learn about all the teams that bring the customer experience to life., • Tackle a real business challenge: You and your fellow interns will team up on a hands-on capstone project, presenting your innovative solutions to our senior leadership team at the end of the summer. We're looking for people who are fired up about our mission and ready to learn. While we don't expect you to have any prior corporate experience, we are looking for: • Currently enrolled in a four-year university and on track to graduate in Winter 2026 or Spring 2027 (i.e., a rising senior)., • A genuine obsession with helping people and a deep sense of empathy., • An insatiable curiosity and a desire to understand the "why" behind the "what.", • A top-notch communicator; You're clear, concise, and can talk to just about anyone., • A true team player who is always willing to lend a hand., • A paid, full-time 11-week internship at $20/hr., • A pathway to a full-time role. We're not just looking for summer help; we're looking for our next generation of team members. Our hope is that you'll have an amazing summer and choose to kickstart your career with us after graduation., • A hands-on learning experience that will look amazing on your resume and serve as a launchpad for your career, whether that's with us or beyond., • Direct mentorship and coaching from a dedicated manager and a team that is invested in your growth., • Unparalleled access to senior leaders and cross-functional teams., • An unforgettable summer filled with learning, development, and fun. If you're ready to roll up your sleeves, make a difference, and launch your career at a company that's changing the entire car-buying industry, we want to hear from you.

Job DescriptionLessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. SummaryThe Senior Learning Experience (LX) Designer is responsible for planning, creating, and maintaining digital learning solutions to support the learning and development of employees and the educational needs of the business. The Senior Designer supports the organization’s learning and development strategy, provides mentorship to the LX team, and guides their work. Responsibilities Needs Analysis & Research· Collaborates with stakeholders to understand needs and expectations and uncover organizational and performance goals.· Be an active listener who also knows how to ask insightful questions to unlock a greater understanding of business and learning needs.· Applies a systematic process to gather, identify, and analyze root causes of learning and performance gaps.· Makes informed, learning science backed, recommendations for performance improvement solutions to address root causes in partnership with manager or Senior LXD.· Works with subject matter experts and other resources to transform knowledge into learning solutions.· Consults with stakeholders to gain commitment for implementing solutions.· Comfortably use quantitative and qualitative needs analysis techniques to help prioritize our learning efforts.· Assesses and evaluates emerging learning technologies for adoption and integration.· Confidently lead business and user research to identify pain points and opportunities to drive behavior change and performance improvement. Design, Development & Evaluation· Serves as leader in design, development and testing, of new and existing learning initiatives; innovates enhancements to existing learning modules which may include applications over multiple software and platforms.· Responsible for large-scale curriculum design and course mapping.· Serves as Team Lead on collaborative projects.· Creates and manages a detailed project plan to ensure quality standards and timelines for deliverables are met.· Utilizes needs analysis to address learning and performance gaps.· Properly scope and define outcome-driven learning objectives.· Identifies and selects the appropriate approaches and technologies that follow sound principles of learning theory and align to the specific learning/performance support opportunity.· Designs logical learning assets that create an effective, efficient and engaging experience for the learner and maximize performance improvement outcomes that yield measurable organizational results.· Designs and develops instructional materials including job aids, e-learning content, videos, PowerPoint presentations and more with minimal supervision required.· Write concise and customer-friendly instruction for a variety of learning modalities (e.g., online courses, documentation, resources, in-app messages)· Conducts reviews of materials with appropriate parties, such as subject matter experts, the design team, and the target audience.· Proactively collects and incorporates feedback from leaders and stakeholders.· Builds into the design of learning solutions a variety of both formative and summative evaluation strategies to determine learning mastery and impact.· Effectively organize content and deliverables in a logical and intuitive manner.· Regularly QA test and debug learning content.· Able to prioritize work based on business needs and pivot when organizational needs require it. · Experiment and use diverse technologies to create interactive, responsive, and user-friendly online courses.· Continuously evaluates, reports on, and improves existing learning/performance support solutions. Mentoring and Team Leadership· Under the guidance of the LXD Manager, provide leadership to LX training team in terms of identifying resourcing, coaching and work planning · Under the guidance of the LXD Manager, provide guidance and constructive feedback to LX team · Ensure a collaborative relationship between LX designers and Departments to ensure the design and timing meet requirements· Challenge and support the LX team · Effective and clear communication with LX team · Foster a positive team environment Role Specific Skills· Advanced knowledge of instructional design principles, training techniques, and adult learning theories.· Advanced skills in Microsoft Office Suite· Advanced skills in Adobe Creative Suite· Advanced to advanced skills in audio and video production and editing· Advanced skills in e-learning development software (e.g., Articulate Storyline, Adobe· Captivate)· Advanced experience with Learning Management Systems (e.g., Saba, Cornerstone, Skillsoft). Qualifications Minimum Qualifications · Master’s Degree in Education, Instructional Design, Human Resources, or related field, or equivalent experience or advanced certification such as CPLP, ATD Master Instructional Designer, Langevin.· Bachelor’s degree with major coursework and/or equivalence in instructional design, instructional technology, education technology, adult education, communications, or closely related field.· 5-7 years of experience conducting needs analysis and designing and evaluating learning programs.· 5-7 years of hands-on development experience across multiple learning modalities (online, virtual, classroom, blended and social) using authoring tools such as: Captivate, Articulate; web conferencing applications such as Adobe Connect, Zoom, GoToMeeting; and collaboration platforms such as Yammer, SharePoint, Ning or Google.· Experience with LMS functionality Other Relevant Qualifications· 2+ years of experience in call center, contact center, customer service, or related fieldWhy Lessen:· Competitive compensation· Health, Dental, Vision, Life, Disability options· 401K retirement savings plan· Paid vacation, federal and floating holidays· Maternity/Paternity Pay· Career advancement opportunities· All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Mountain West Consulting is seeking an experienced Construction Manager to lead high-impact infrastructure and energy projects across the Phoenix Metro Area. This is a hands-on leadership role focused on delivering excellence in safety, cost control, and scheduling for complex mechanical construction initiatives. You’ll be working at the center of mission-critical projects that power our communities and industries. This role will ensure that projects are completed on time and within budget. You’ll work closely with engineers, architects, utility providers, and local officials on projects that support energy, industrial, and public infrastructure development. If you're a seasoned professional with proven leadership in construction management, particularly in oil, gas, or energy sectors, we want to hear from you. What Success Looks Like • Seamless execution of capital improvement and utility infrastructure projects, • Proactive issue resolution and risk mitigation throughout project lifecycles, • Field leadership that motivates teams and upholds safety and compliance standards, • Trusted communication with clients, stakeholders, and regulatory agencies The following are intended to be examples of the responsibilities for the person in this role. This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions if such functions are a logical assignment for the position. • Serves as the Owner’s Representative on large Capital Improvement projects making project related decisions with consultants and contractors., • Reviews plans, maps, specifications, soils reports, materials testing laboratory reports, contracts, and other documents to ensure conformance with federal, state, County and industry codes and regulations; notes changes required and follows up, as necessary., • Supervises complex construction activities to build new or modify existing facilities and/or other related buildings, including utilities, equipment installation and exterior improvements., • Arrange worksite and equipment access/shutdowns, obtain permits, and develop project support schedules to support subcontractor activities and minimize interference with others’ work., • Work with project manager(s), architects, principals, site administrators and/or other staff to coordinate construction schedules and manage work activities in order to achieve minimal negative impact., • Conducts pre-¬bid conferences and site visits., • Develop resolutions to complex technical problems where analysis of situations or data requires an in-depth evaluation of various factors., • Develop construction schedules, evaluates construction estimates, reviews contract modifications, and verifies work performed to recommend progress payments., • Manages procedural aspects of the construction contract including changes, payments, submittals, and documentation., • Tracks project data and reports on potential budget and schedule variances., • Reviews project plans and specifications for constructability, operability, maintainability & cost effectiveness., • Serves as the liaison between multiple departments and other stakeholders., • Develop, trains, and mentors staff assigned to Senior Construction Manager’s team., • Personal development through attendance, professional organization memberships, continuing education, professional registration, and certification achievement., • Interprets, explains, and enforces regulations, ordinances and policies to developers, contractors, representatives of other agencies and the public; confers with County staff regarding possible changes to plans and problem resolution., • Inspects safety aspects, including barricades, of jobs in progress; works to assure that contractors comply with applicable safety rules and regulations., • Checks plans, pay requests, submittals, and construction documents for accuracy., • Manages the cross-connection control, FOG programs and Business License inspections., • Maintains logs of inspection performed; prepares periodic and special reports as required; estimates progress payments due on contracts for public works projects. Maintains and updates as needed the Project Specification., • Serves as inspector-in-charge of a construction or repair project, including reviewing the work of consulting inspectors., • May be required to issue stop work orders for safety related problems and may supervise a crew., • May perform or oversee and evaluate routine field testing of construction materials., • Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team. Requirements: Preferred Qualifications • Bachelor’s degree in architecture, Engineering, Construction Management, or related field is required. An advanced degree is helpful. An equivalent combination of education and experience may be substituted, • American Concrete Institute (ACI), • National Association of Corrosion Engineers (NACE), • Certified Construction Manager (CCM), • OSHA 10/30 – Construction Safety course completion, additional training in electrical safety, vertical construction, LOTO Work Environment • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strength and mobility to work in a typical field setting, including operating hand and power tools; stamina to navigate uneven terrain and construction site, including standing, walking, climbing and working in confined or awkward spaces; strength to lift and maneuver materials and equipment weighing up to 75 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over a radio or telephone. Work is subject to exposure to frequent travel, extreme weather conditions, hazardous chemicals, sewage, loud noise, heights exceeding 10 feet, dust, and noxious odors.

Job Description About JOYIN: Joyin Inc is the fastest growing and No.1 Amazon seller in the toy category. With super-efficient and fully functional internal teams, we have been able to create hundreds of best sellers in various toy subcategories on Amazon. Within 2021 Joyin has served over 10 million customers with over 6000 SKUs. With a series of new investments, we are determined to bring the company to a new next level with full sales channels- Amazon, Direct to Customer (DTC), and offline wholesales. Our branded toy products open the lens of a child's perspective and play, enhancing a child's cognitive-behavioral, creativity, hands-on, and social learning skills. Our party products start and propel the celebration, helping our customers create great events and happy memories. We strive to create fun and exciting Party Supplies, Toys, Costumes, Holiday Decor, and so much more, bringing the Celebration home to thousands of satisfied customers. We are looking for a full-time Senior Toy Designer to join our creative team! We are looking for a passionate toy designer who wants to work in a fast-paced team, take leadership in product development, and convert creative design concepts to actual products. Job Type: Full-time/Contract Job Responsibilities * Brainstorm ideas and create concepts with our product/sales manager based on market and customer needs, and work with the team to ensure design integrity in final deliverables. * Create drawings of concepts by sketches and 2D illustrations. * Cooperate with our graphic design team to decide and apply creative art/color combinations on 3D models. * Cooperate with the product manager to achieve templates with art/color mock-ups. * Prepare product component list and 3D model assembly for manufacturing. * Act as the Center Position driving the project from concept to product. * Manage the timelines of the projects assigned to you. * Maintain a consistently high quality, thoroughness, and attention to detail. * Effectively communicate all project-related progress/issues or concerns to the Design Manager and Project Management in a timely and professional manner. Qualifications (Must Have) * Bachelors in Graphic Design, Industrial Design, Industrial Engineering, Mechanical Engineering * 3~5 years of professional experience in Industrial Design, Toy Design, or equivalent * Skilled in sketching and illustration * Ability to prove ideas out through sketch, breadboard, or 3d model * Must be proficient in Photoshop, Illustrator, and 2D computer programs * Strong written and verbal communications skills * Knowledge of 3D CAD (Alias, Rhino 3D is a plus) * Knowledge of material and manufacturing process for soft goods and plastics * Ability to work autonomously and in a team environment * Ability to project manage Qualifications (Nice to Have) * A solutions-oriented, can-do attitude, a passion for variety, and adept at juggling multiple tasks and programs at once without losing sight of crucial details * Ability to adapt and learn in a fast pace environment by understanding complex brands and overlapping priorities and making decisions appropriately * Ability to navigate within a complex corporate structure * Excellent organizational and time management skills * Ability to balance creative excellence, project efficiency, and effective methods of production * Ideal candidates will exhibit interest and knowledge of the current trends. Understanding features and play patterns in the toy industry is a plus.

Job Description ABOUT UDA: UDA is a local, family-owned, dairy cooperative committed to serve the needs of our members, community, and customers by providing high quality milk and dairy products. As the only milk marketing co-op in the state, UDA oversees the production, processing, and marketing of Arizona's finest milk products from farm to Retail in 48 hours or less. From sweet cream and butter to non-fat dry milk, UDA provides milk products to manufactures and supermarket chains throughout the Grand Canyon State. Our motto at UDA is “United in Excellence.” The dairy industry's success isn't built on one dairy or brand, its built on the community as a whole - this includes our amazing employees. When you join UDA, you're not just joining a business, you're joining a family. Since 1960 UDA has been headquartered, operated, and managed in Arizona. We strive to provide our employees with rewarding career opportunities aimed at long-term stability, growth, and advancement. We put our heart and soul into our products and value our team who show up, every day and do the work. JOB SUMMARY DESCRIPTION: As UDA's Director of Transportation, this role will oversee the management of over four billion pounds of milk picked up and delivered annually. Leading a team of professionals including Logistics Supervisors, Logistics Coordinators, Mechanics, and Drivers, the Director of Transportation will identify and implement the most cost-effective and efficient transportation methods for milk movement between farms, customers, and our manufacturing facilities. The ideal candidate will be a data-driven decision-maker with strong leadership and technical skills, experience with industry-leading technology, and proven expertise in strategic planning. This candidate will rely on financial modeling, freight planning software, and exceptional interpersonal skills to excel in this role. As a collaborative team player, the Director of Transportation will work seamlessly with all units of UDA while fostering a culture of innovation and growth within the transportation department. This role requires a strong background in GPS systems, truck and trailer mechanical supervision, and dispatching operations. This individual will utilize fleet management software and technology to monitor and analyze fleet performance data, consistently seeking opportunities for operational excellence, process improvements, and cost savings. This role will be required to be onsite at our Tempe facility. PRIMARY FUNCTIONS AND RESPONSIBILITIES: • Oversee daily departmental operations and workflow, • Specify and oversee truck and trailer builds for company fleet, • Manage vehicle licensing, sampling licenses, and overall fleet supervision, • Coordinate department employee schedules while adhering to hours of service rules for drivers, • Dispatch and supervise dispatch procedures, paperwork, and follow-through, • Work with Quality Assurance personnel at plants and in the field, • Work with state compliance entities such as ADEQ and DOT for routine audits, • Follow and enforce all UDA GMPs and work in a manner consistent with all UDA and regulatory quality and safety requirements, • Adhere to all municipal, state, and federal regulatory compliance, reporting any nonconformities, • Adhere to all SOPs and HACCP guidelines, • Adhere to all UDA quality, safety, and GMP policies and procedures, reporting any nonconformities, • Maintain strong knowledge of FMCSA, federal, state, and local vehicle regulations, • Communicate with all department heads to resolve any issues or incidents, • Maintain continuous communication with haulers and dairymen to ensure timeliness and quality, • Educate contract hauler drivers on PMO procedures annually, • Communicate effectively with a wide variety of stakeholders including customers, employees, and contractors, • Prepare and manage annual budget for Transportation Department, • Own department budget including A/P and A/R responsibilities, • Negotiate contracts and service agreements with vendors, customers, and haulers, • Identify cost-saving opportunities through data analysis and process improvements, • other duties as required Qualifications: Skills & Abilities: • Excellent organizational and time management skills, • Ability to understand and execute multiple business initiatives in a dairy transportation environment, • Strong problem-solving and critical thinking skills, • Ability to lead people to attain results, including hiring, discipline, and performance evaluation, • Strong negotiation skills for contracts and service agreements, • Proficient in Microsoft Office Suite and data entry systems, • Strong knowledge of distribution and dispatching in an active environment, • Effective teaching and training skills, • Strong interpersonal and communication skills, • Ability to read, hear, speak, comprehend, and carry out verbal and written instructions in English, • Strong commitment to safety and safety initiativesExperience: Required, • Minimum 5-10 years in a transportation environment, • Minimum 5 years of transportation leadership experience (mid to senior level), • Truck hauling and contracts management experience (union contract management, vendor management, etc.), • Dispatch management on computer systems - heavy focus on this function, • GPS systems knowledge and application, • Truck and trailer mechanical supervision experience, • High School Diploma or Educational Equivalent, • Ability to sit, walk, and stand for extended periods as needed, • Ability to stoop, bend, reach, lift, and carry items occasionally, including items up to 45 lbs., • Ability to push and pull items occasionally, including assisted items up to 75 lbs., • Ability to occasionally climb ladders and frequently climb stairs of various heights, including tankers with heights averaging 12 feet, • Ability to drive and safely operate a yard tractor and similar equipment as needed, • Ability to hear and speak, including in very noisy environments, • Ability to work in varying extreme hot, cold, and wet temperatures and conditions, • Visual acuity to observe the condition of surroundings COMMPANY WIDE BENEFITS: • Medical, Dental & Vision plans (Benefits starts on the 1st of the following month), • 401(k) Retirement Plan with employer match, • Disability Insurance, • Life Insurance, • Employee Assistance Program, • Health & Wellness Programs, • Paid Time Off, • Shift Pay Differential, • Education Assistance, • On-site Fitness Center, • On-Site Health Clinic The duties and responsibilities described are not a comprehensive list; employees may be subject to additional, or altered, tasks and the scope of the role may change as necessitated by business demands. UDA will not consider any application submissions from unauthorized third-parties, consulting, or external staffing firms and will not be held subject, or liable, to any terms, fees, or penalties associated with a submission. UDA is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Powered by JazzHR X9DX5ZL0kp

Job DescriptionEAW is seeking an Operations Manager to drive daily performance and ensure seamless support across client programs. This role fosters a high-performing culture where students and professional staff thrive through collaboration, accountability, and continuous team development. The ideal candidate is comfortable in a dynamic, matrixed organization, demonstrates sound judgment, and excels in cross-team communication and compliance. At EAW, we value diversity, recognize innovation, and celebrate growth. If you’re motivated by excellence and inspired to lead teams while making a lasting impact on the student experience, we invite you to join us. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities • Drive Partner Success: Lead oversight of assigned programs to deliver an exceptional partner experience by meeting key business metrics, ensuring efficient processes, timely execution, and effective issue resolution in collaboration with internal and client teams., • Lead Program Launches: Partner across teams to manage new program launches with strong design, readiness, risk mitigation, and seamless transition to ongoing operations., • Optimize Performance: Leverage data, partner feedback, and stakeholder insights to identify opportunities that enhance experience, improve efficiency, and minimize cost, business, or compliance risks., • Develop Expertise: Build subject matter expertise within your program or channel to design effective end-to-end processes, maintain accurate documentation, resolve escalations through root cause analysis, and influence future program design that promotes standardization and compliance.Essential Functions, • Lead Daily Operations: Manage the performance of 8–12 Customer Service Supervisors and a workforce of 200+ agents, ensuring KPIs, revenue, productivity, schedule adherence, and retention goals are consistently achieved., • Coach & Develop Leaders: Provide ongoing coaching, feedback, and performance evaluations for Supervisors, addressing quality, productivity, and attendance while supporting their professional growth., • Enhance Client Partnerships: Build and maintain strong client relationships through clear communication, proactive issue resolution, and a balanced focus on service excellence and fiscal responsibility., • Drive Team Engagement: Conduct daily huddles and weekly meetings with Supervisors to align on priorities, recognize achievements, and foster a motivated, high-performing culture., • Recruit & Onboard Talent: Partner with EAW’s Student Success team in interviewing and selecting candidates, ensuring a strong pipeline of student and staff talent., • Optimize Operations: Recommend and implement strategies to improve efficiency, reduce costs, and increase revenue, leveraging data to analyze trends and customer needs., • Manage Workforce Performance: Oversee scheduling, staffing, and workload management in partnership with Workforce Management, ensuring service levels are consistently met., • Promote Compliance & Consistency: Collaborate with HR to ensure adherence to policies, procedures, and performance standards connected to attendance, conduct, and Tuition Assistance eligibility., • Champion EAW’s Mission: Serve as a subject matter expert on EAW’s mission, tuition assistance program, and student value proposition, supporting student agents through their development journey., • Lead Strategic Initiatives: Contribute to leadership meetings, performance reviews, and presentation development, driving organizational priorities and outcomesBasic Qualifications, • Bachelor’s degree in a related field or equivalent professional experience., • Minimum 5 years of proven leadership in a call center or customer service environment., • Demonstrated ability to lead, coach, and motivate large teams to achieve high performance., • Skilled in reporting, analyzing results, and driving continuous improvement initiatives., • Strong track record of managing stakeholders, optimizing processes, and successfully implementing change in complex, fast-paced environments., • Excellent analytical and problem-solving skills with sound decision-making and attention to detail., • Effective influencer and thought leader with the ability to manage multiple priorities and projects simultaneously., • Exceptional collaboration skills, with experience working across diverse teams and time zones to achieve results., • Strong written and verbal communication skills, including the ability to present confidently to senior leaders and negotiate effectively.

Job Description Pay Range: $60,000-$70,000 annually About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?! We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here. About the team and position As a Functional Lead, you will be an integral part of the Safe and Secure Team executing programs and processes at our Headquarter facilities to ensure our team members and assets are protected. At our front desks, our Safe & Secure Associates are the face of Carvana to our employees, vendors, and visitors. As a Functional Lead, you'll be the direct supervisor of these Associates which includes supervising their day-to-day activities as a team, providing training and coaching on proper protocols/procedures, and continuously upholding a high level of performance. You will be a leader in Safe & Secure and act as a representative of Carvana to both internal and external partners in routine meetings and day-to-day activities. The ideal candidate for this role is passionate about developing and maintaining effective security and safety policies. This role requires the ability to articulate and demonstrate desired behavior, provide timely, effective, and actionable feedback, and to motivate others to balance urgency and quality. What you'll be doing • Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve., • Identify and evaluate trends, evaluate outcomes, and develop plans to accomplish team tasks and objectives., • Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills., • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values., • Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals., • Prevent and resolve conflict among team members., • Monitor and ensure adherence to systems, policies, procedures, and performance standards., • Maintain staff by recruiting, selecting, orienting, and training employees., • Positively reinforce and monitor progress toward team goals., • Timely and effectively communicate information to other relevant teams and stakeholders., • Support leadership and participate in implementation and execution of team/department initiatives, and strategies., • Escalate significant high risk issues to senior-level management as necessary and provide recommendations to ensure our teams are safe and our business operations are maintained., • Ensure the safety of our associates by monitoring and developing solutions that meet all local, state and federal requirements., • Implement, execute, and directly lead our Incident Management program at our HQ locations., • Plan and Lead the Incident Management Program for the site, focusing on sustainable awareness and effective preparedness. Key facilitator in an emergency situation for the site., • Directly lead the processes related to our Safe & Secure Technology that supports our HQ locations Ensure equipment is properly functioning, that issues are addressed, and that our processes relating to badge access, server room controls, monitoring alerts, and overall health of the program are running like a well oiled machine., • Ensure the team properly records all incidents, ensures system information is accurate and actionable. Complete after action reviews to determine root causes of reported safety incidents and make improvement recommendations to the Manager, Corporate Security., • Implement and monitor visitor and vendor check-in processes, providing regular team member training and coaching., • Implement and conduct risk assessments of our HQ facilities., • Work with the Safe and Secure Operations Center leadership to provide support when business needs require., • Assign work and hold team members accountable to expectations and deliverables., • Ensure the team always has appropriate staffing that meet relevant KPIs and goals., • Be available and onsite during business hours that could occasionally exceed 40 hours in a week., • Occasionally be available outside of traditional business hours, as needed., • High School Diploma or equivalent., • 3+ years experience in physical security operations and/or loss prevention., • 1+ years experience directly supervising/managing a team., • Demonstrated ability to coach team members to deliver a consistent, top-notch customer service experience., • Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines., • Demonstrated ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude., • Excellent verbal and written communication skills., • Able to help create, develop and implement process improvement(s)., • Crisis Management Leadership experience., • A Bachelor's degree (or higher) from an accredited college or university, ideally in business, criminal justice, crisis management, security operations. What we'll offer in return • Full-Time Salaried position., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization., • A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.