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Job Description Alcala Consulting is a long-established IT support and cybersecurity firm serving clients across Southern California. We’re looking for a Level 1 Technology Support Specialist who enjoys helping people, takes ownership of their work, follows proven processes, and wants to build a long-term home with a stable, growing MSP. If you like solving problems, talking to clients, keeping systems running smoothly, and being part of a team that values professionalism, reliability, and clear communication, you’ll fit right in. This role is ideal for someone who wants a steady career in IT support—not someone looking to “use this job as a launchpad into DevOps or cybersecurity within a year.” We invest in people who want to grow inside the MSP world and provide long-term value to our clients. What You’ll Do You’ll be responsible for keeping our clients productive by supporting their desktops, laptops, mobile devices, and small office systems across Windows, macOS, and occasional Linux environments. You will: • Answer and document support requests through our ticketing system, • Troubleshoot Level 1 issues across Windows, macOS, and Linux, • Close 10 to 15 tickets per day, • Provide friendly, clear communication to clients of all technical backgrounds, • Set up, configure, and maintain workstations, printers, and peripherals, • Perform updates, upgrades, and basic system maintenance, • Assist with onboarding and offboarding tasks, • Follow step-by-step procedures and escalate when needed, • Participate in an on-call rotation, • Travel to client sites when necessary (mileage reimbursed), • Keep accurate notes, documentation, and inventory records You’ll work closely with our senior technicians and have clear processes to follow, so you’re never guessing or alone. What We’re Looking For We hire based on five things: attitude, communication, follow-through, technical know-how, and problem solving abilities. The right person: • Is personable, patient, and communicates clearly, • Completes tasks fully—no excuses, no loose ends, • Manages their time well and keeps clients informed, • Stays calm under pressure and handles difficult situations professionally, • Follows established procedures and respects escalation paths, • Learns steadily without needing to chase cloud, DevOps, or security specialties, • Wants a stable, long-term role in technical support, • Enjoys troubleshooting and helping people If you are the type of person who takes pride in doing things correctly and consistently, this is your environment. Who This Role Is NOT For This is where we repel the bad fits on purpose. Do not apply if: • You’re looking for a springboard into DevOps, cloud engineering, or cybersecurity analyst roles, • You need constant novelty or dislike structure, • You prefer working alone without client interaction, • You struggle with documentation or staying organized, • You want to rewrite processes instead of following them, • You’re uncomfortable with on-call rotations, • You’re not planning to stay at least 2–3 years We invest heavily in training, so we only hire people who want to grow with us. Why Join Alcala Consulting • Stable, established MSP with a 27-year track record, • Supportive team environment—not cutthroat, not chaotic, • Training and growth within the MSP skill set, • Exposure to a variety of industries and real-world systems, • A place where reliability and professionalism are valued, • Clear processes, clear expectations, and no drama Our best people stay because they enjoy the work, the clients, the team, and the culture. If that sounds like you, we’d like to meet you. Requirements Skills and ExperienceRequired • 1–3 years of technical support experience in a help desk with service level agreements, • Experience supporting Windows and macOS (Linux basics a plus), • Working knowledge of Microsoft 365 and basic administration, • Adding and removing users in Active Directory, • Updating group policy objects, • Understanding of networking fundamentals (DNS, DHCP, IP addressing), • Troubleshooting network connectivity issues on workstations, • Ability to diagnose common hardware and software issues, • Strong customer service skills, • Clear written and verbal communication, • Ability to lift up to 60 lbs and travel to client sites, • Valid driver’s license and reliable transportation, • CompTIA A+, Network+, or equivalent, • Exposure to supporting printers, scanners, and office hardware Benefits Paid time off, 401K match, paid group medical, dental, vision, and life insurance.

Hungry for a career that's as rewarding as it is delicious? At Aspire Bakeries, we don't just bake breads, cookies, and cakes - we create foods that bring people together. From La Brea Bakery artisan breads to Otis Spunkmeyer cookies, our products are enjoyed by millions of people every day. And behind every bite are talented manufacturing and support teams who take pride in their work and our food. We're looking for hard-working people who will bring integrity, creativity, and a passion for excellence to everything they do - whether that's on the bakery floor, in the office, or supporting customers. In return, we offer a workplace culture built on care, ownership, and growth - where your contributions matter and your career can rise as high as our bread loaves! With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around bakery solution. If you're ready to grow with us, we'd love to hear from you. Why You'll Love Working At Aspire Bakeries • Culture - Our culture thrives on collaboration, diversity, and a shared passion for excellence. We support team members, empower growth, and encourage everyone to bring their authentic selves to work., • Health & Wellness - Comprehensive medical, dental, and vision coverage, plus company-paid life insurance and additional voluntary options to fit your needs., • Work-Life Balance - Paid parental leave, generous paid time off, and holidays so you can recharge and spend time on what matters most., • Financial Security - Competitive retirement plans, plus short- and long-term disability coverage for peace of mind., • Growth & Development - Opportunities to build skills, grow your career, and develop expertise through Aspire Bakeries' learning and development programs., • Flexibility & Support - HSA and FSA plans to help you manage everyday expenses., • Recognition & Rewards - Performance incentive plans that celebrate achievements across sales, bakery performance, and individual contributions. About the Role We are seeking an IT Service Delivery Analyst to join our team at our LA Corporate Office. As an IT Service Delivery Analyst, you will be accountable for providing first-line technical support to Aspire Bakeries team members, ensuring prompt resolution of incidents and requests, and delivering exceptional onsite and remote IT service across our North American network of bakeries and offices. This is role is onsite 4 days a week in our LA Office. Shift & Schedule • Shift: Varied shifts to support IT Service Desk and local office operational hours, • Hours: Primarily standard business hours with flexibility for early/late meetings, • Weekend availability: Occasionally required (including on-call or after-hours support) Compensation • Salary Range: $70,000 - $72,000 Core Accountabilities (What You'll be Doing) • Provide onsite and remote deskside support for LA office users, including Senior Leadership and CLevel executives, ensuring timely and professional issue resolution, • Deliver Service Desk support by responding to calls, emails, chats, and walkups, logging and managing requests and incidents in ServiceNow, • Administer and troubleshoot end-user technologies including Windows devices, O365, Teams, telephony, printers, and mobile devices (iPhones/iPads), • Manage user accounts and access in Active Directory, Exchange, O365, and other core systems in line with security and governance standards, • Coordinate local IT operations such as hardware lifecycle (requisition, imaging, deployment, disposal), vendor access, conference room readiness, and general technology upkeep, • Document recurring issues, resolutions, and knowledge articles to enhance the overall effectiveness of the IT Service Desk, • Collaborate with IT colleagues and business stakeholders to monitor ticket queues, escalate complex issues, and ensure a high-quality customer experience Minimum Qualifications (What You Bring to the Table) • Bachelor's degree in computer science, information technology, a related field, or equivalent hands-on experience, • At least 3 years of experience providing direct technical IT support and/or working in a Service Desk environment, • Working knowledge of Microsoft Windows 11, O365 (including Outlook and Teams), remote support tools, and basic networked device setup (printers, peripherals), • Experience with account administration in Windows/Active Directory and O365 (account creation, permissions, security groups), • Strong customer service focus with excellent written and verbal communication skills and the ability to support users at all levels, including executives, • Ability to lift and transport moderately heavy IT equipment (e.g., computers and peripherals) and travel approximately 10-25% as needed, • Ability to work varied shifts, including occasional early/late hours, on-call, evenings, or weekends Preferred Qualifications (Extra Ingredients for Success) • Experience with ServiceNow or similar IT Service Management (ITSM) platforms, • Experience with SAP account setup and maintenance (ECC, Ariba, MII), • Prior experience supporting AV/collaboration tools (e.g., Microsoft Teams Rooms, Webex Room systems), • Demonstrated ability to document work clearly in tickets and knowledge bases and to explain technical concepts to nontechnical users, • Proven analytical and problemsolving skills with the ability to work independently and as part of a high-performing IT team Aspire Bakeries LLC values the contribution each Team Member brings to our organization. The final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to location, shift, education, skill, and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed in this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreements. Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. We do not use artificial intelligence (AI) tools to screen, assess, or select applicants.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Deal Desk Analyst to join our Revenue Operations team. This role is responsible for the end-to-end integrity of our underwriting process. You will serve as the primary point of contact for underwriting deals, ensuring every deal is accurate, profitable, and aligned with our long-term growth strategy. This role is perfect for a highly analytical problem-solver who enjoys optimizing complex workflows, stress-testing financial models, and providing the actionable insights that drive executive decision-making. What you'll do • Act as the primary point of contact for Sales reps to handle "desk-heavy" tasks, including updating proformas and resubmitting deals for approval, • Manage the underwriting lifecycle using internal automation tools to accelerate approval times without sacrificing accuracy, • Rigorously review sales proformas to ensure maximum profitability, operational efficiency, and data integrity, • Collaborate directly with sales and operations leaders to inform best practices for underwriting and managing assets, • Analyze and stress test potential macro and micro impacts to asset performance, • Maintain meticulous records within Salesforce to ensure the team has access to "source of truth" business metrics, • Contribute to improvements in deal desk processes, documentation, and playbooks, • Use GTM insights to inform cross functional collaboration to inform strategic decision making throughout the organization, • Drive continuous improvement and innovation to support the company's growth and competitivenessWhat we're looking for, • 2+ years of experience in a Deal Desk, Sales Support, or Sales Operations role, • Strong skills in Google Workspace and Salesforce, • Seasoned professional with a strong background in revenue operations and analytics, • Strong analytical skills, with the ability to audit financial proformas, identify data inconsistencies, and implement necessary corrections, • Detail-oriented, excellent written and verbal communication skills with the ability to identify areas of improvement and propose necessary changes, • Service-oriented mindset, taking pride in the success of others and treating internal sales teams as key stakeholdersWhile not required, these are a plus: Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionDescriptionAs a Service Desk Analyst, you are responsible for investigating the client’s issues by analyzing the symptoms, finding the root cause, resolving level 1 issues, while maintaining client communications through the process. Having a friendly, professional attitude is a must! Work from home the role must be able to work independently with direction and guidance from your team leads and manager. Standard work hours: 2:00PM - 11:00PM EST Monday - Friday This is a 100 % Remote position- will require participation with general support, answering inbound phone calls and chats quickly, ensuring our procedures and scripts are delivered consistently. Candidates will need to participate working rotating holidays. Key Responsibilities • Answering inbound phone calls in a call center environment and inbound chats quickly, ensuring our procedures and scripts are delivered consistently, • Identify clients, collecting relevant information concerning requests and issues and create support tickets accurately, • Assist clients’ requests and deliver basic/advance technical support, • Provide friendly and helpful customer service as a first point of contact, • Must have excellent verbal/written communication skills, as well as the ability to multi-task, • Ability to work under pressure, organize and prioritize tasks based on ITIL priority matrix, • Ability to meet individual KPI’s such as a 15-minute average talk time, tickets closed, utilization, and first call resolution, • Other duties as assigned by management Skills, Knowledge & Expertise • 2+ years’ experience in a structured IT Support environment (10+ team), • 3+ years’ experience in Customer Service roles, can be outside of IT, • 1+ CompTIA certifications a must, • Expert level knowledge of networking, computing, peripherals, business applications like Quickbooks, Office, SAGE, etc., • Experience with remote support tools and network diagnostic tools, • STRONG ability to multi task and thrive in a fast paced environment

Job Description Job Description: Help users resolve issues with computer hardware and software. Respond to inquiries, assess problems and issues with computer equipment and applications, help users resolve problems and issues and document inquiries and resolutions. Work closely with other IT personnel to provide assistance on issues that are outside the scope of your knowledge or expertise. Balance technical problem solving, customer service and collaboration to ensure personnel throughout the organization can access and use the software and resources they need to fulfill their duties. Responsibilities: · Handle incoming queries and help end user with IT issues and problems either by phone, text or via email. Take detailed notes regarding the problem the user is experiencing, determine steps to take to resolve the issue and manage the flow of incoming support requests. This includes knowing what questions to ask to determine the full scope of the user’s issues. · If possible, directly resolve the user IT issues as they arrive. This can involve either physically or remotely accessing the user’s computer and making required changes in the user’s system or setting, or walking the user through the necessary steps to resolve their issue. · If unable to resolve the incoming issues, or when the issue is outside the scope of your knowledge provide detailed documentation regarding the problem to IT supervisory personnel. (For particularly complex cases, you may have to retrieve the user’s hardware so the IT specialists can conduct analysis and determine how to fix the problem.) · Throughout the support process, maintain detailed records of the user issues with software and hardware. These notes will help diagnose and repair complex issues and provide IT with data regarding recurring issues and problems reported by multiple users. · Analyze users’ history of software and hardware issues and make recommendations to prevent future problems. · Perform system tests and updates. · Walk users through the process for installation of or access to various peripherals when necessary. · Support enterprise-wide operations by creating, editing and maintaining IT documents. This can include FAQ documents that detail common issues and how to resolve them without contacting the IT department, standard operating procedures and practices regarding the use of software and hardware and help sheets to distribute throughout the organization. · On-site troubleshooting and support requiring some occasional travel. Required Skills and Qualifications: · Microsoft 365 experience required (Office 365, Windows, Sharepoint, etc) · Windows server and active directory required · Experience with VOIP Systems · Experience with Powershell and other automation scripting languages preferred. · Understanding of confidentiality and HIPAA security rules highly recommended. · CompTIA Certifications recommended · Technical Skills: Must have excellent technical and computer skills · Problem Solving: Must be able to devise technical and creative solutions to user issues · Communication Skills: Effective communication is key in this role, since you will need to gather data about problems efficiently and quickly, prepare detailed notes to document the issues and walk users through the steps needed to resolve software and hardware issues. · Time Management: Must have excellent time management skills and be able to prioritize problems when handling multiple cases. · Team Collaboration: Must be able to collaborate with team members and coworkers. Education and Training Requirement: · Must have at a minimum, an Associate’s degree in a related field (Bachelor degree preferred). · Familiarity with most business related computer programs and hardware is a necessity. · Experience working in a professional environment and familiarity with business software applications. · Applicants without a college degree but with a minimum 5 years of experience and extensive on-the-job training in a healthcare related field may also apply. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Company DescriptionThe Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

Job Description Job Title: Accounts Payable Analyst - Operations Location: Universal City, CA (onsite) Contract Duration: 12 Months Contract with higher extension possibilities Payrate: $24.18/hr on W2 Responsibilities: • Act as support to the BPO., • Support all aspects of the Accounts Payable function including vendor relations, vendor master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk., • Resolve or advance issues that come through the Accounts Payable Helpdesk., • Work with vendors, finance teams, and internal customers to resolve Accounts Payable issues., • Support system testing and new initiatives including acquisitions and mergers., • Maintain working knowledge of the industry in addition to AP policies and processes. Continuous Improvements • Develop documentation on projects., • Provide recommendations for process improvements., • Perform special assessments and projects as needed. Standards and Controls • Prepare and review desktop procedures on new processes., • Ensure compliance to existing policies and procedures, and adherence to regulatory and audit requirements. Qualifications: • 3+ years’ experience in Accounts Payable environment, • Exhibit a high degree of customer service, • Working knowledge of financial controls, with varied experience in P2P areas, • Entertainment industry preferred Education or Certification: • BA/BS degree in Accounting, Finance or related field required, • CPA or MBA desirable, • Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other) desirable Knowledge & Skills: • Strong self-starter, able to consistently deliver without requiring significant oversight and direction., • Strong analytical and problem-solving skills, • Excellent verbal and written communication skills and ability to interface with all levels of management and customers. • Strong Customer Service Skills., • Demonstrated ability to work as part of a team, and a clear understanding of how assigned responsibilities impact other processes and the work of other people. We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. We also have national recruitingTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting

Job Description Job Summary The Sr. Information Security Analyst designs, configures, administers, and monitors information security controls for the Bank. This position assists the CISO with risk assessment activities, selecting and implementing security controls, and documenting the results of their activities while executing the Information Security Program. The Sr. Information Security Analyst assists with incident response and may require after-hours support if there are production issues with security controls. Essential Duties • Responsible for the selection, design, configuration, administration, and monitoring of security controls, including maintaining reliability, performance, and availability of the systems., • Contributes to IT and Information Security risk assessment documentation using an understanding of IT and Information Security risks and controls., • Participates in research and development of security technologies that will assess/monitor/reduce vulnerabilities for the enterprise., • Responsible for automating security activities and data analysis via system automation scripting and data management (Python, PowerShell)., • Responsible for documenting work activities in activity logs, periodic reports, problem management systems, change management systems, project tracking systems, and other similar systems., • Responsible for documenting system design and configuration information., • Documentation must be factually accurate and conform to business writing standards with minimal spelling, grammatical, or syntactical errors., • Responsible for following Change Management procedures and minimize disruption to production systems by exercising good judgment and due care. Essential Duty – On Call Support When scheduled for on-call duty, responsible for all end-user support after hours, and ensuring that response times and service levels are within the guidelines established by management. Bank Security personnel must ensure that cell phones are on and available in the event of end-user support call or outage alert via text message. Bank Security personnel may be expected to be available to respond to critical situations, even if not scheduled for on-call duty. Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned. Non-Essential Duties • Automating security activities and data analysis via system automation scripting and data management (Python, PERL, PowerShell), • Security-related MS SQL database administration, • Penetration Test experience Required Knowledge • Understanding of information security concepts and domains., • Experience administering Windows and Linux servers or network systems (Arista, Cisco, HP)., • Understanding and/or experience with the following security technologies, firewalls (Fortinet), web application firewalls, IDS/IPS, e-mail encryption gateways, vulnerability scanning tools, forensics tools., • Exposure to log/packet capturing & decoding of various attack signatures, such as recognizing SQL injections, cross-site scripting attacks, etc., • Experience collaborating with vendors to implement security-related projects., • Strong understanding of Microsoft Active Directory access rights, user access provisioning, SQL access and Operating System security., • Working knowledge of Microsoft Azure, M365 cloud security, and InTune., • Exposure to log/packet capturing & decoding of various attack signatures, such as recognizing SQL injections, cross-site scripting attacks, etc., • Ethernet, TCP/IP, DHCP, DNS, Active Directory and enterprise level backup software., • Experience with SIEM systems such as SumoLogic or Splunk. Basic Knowledge, Skills and Abilities • Effective verbal and written communications, including documenting activities, drafting reports, and presentation skills for findings and recommendations., • Clear understanding of the English language (spoken and written), • Customer service skills, • Time management skills, • Project planning and execution skills, • Detail-oriented, • Critical thinking, judgment and problem-solving skills, • Ability to actively listen and learn., • Ability to work both independently and with others at all levels., • Ability to communicate with Supervisors and Co-workers respectfully, • Ability to effectively deal with unpleasant, angry or discourteous people Officer Title Eligibility For qualified positions, the Bank may designate Officer Titles to employees who meet defined competencies for an eligible position. This position is not eligible for an Officer Title. Equipment Operated • Desk top Computers, • Standard Office Equipment (copiers, fax machines), • Information Security software and hardware Physical Requirements & Work Environment • Requires sitting for prolong periods of time, • Requires lifting up to 25 lbs., • Office setting w/controlled temperature, • Requires repetitive movement. Education and Experience • Minimum of six years of applicable security and system administration experience, • Bachelors in computer science or equivalent required. Security Certifications preferred from GIAC, ISC2, CompTIA such as CISSP, SSCP, CCSP, GCIH, CEH, etc., • Microsoft Cloud Certifications such as Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Cybersecurity Architect Expert

Job Description About The Oncology Institute (): Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. At The Oncology Institute, compliance is about protecting patient trust and enabling ethical, high-quality cancer care. As a Compliance Analyst, you'll play a critical role in safeguarding patient safety, supporting clinic teams, and ensuring our care delivery meets the highest regulatory and ethical standards. Your work directly advances our mission to bring compassionate, community-based oncology care to the patients we serve. JOB PURPOSE AND SUMMARY: Under the direction of the Director of Legal and Compliance Operations and reporting up to the General Counsel and Compliance Officer, the Compliance Analyst will compare and analyze the organization's policies and practices to assess compliance with all regulations and laws that impact the healthcare industry. As part of the analyst role, this individual will also be responsible for maintaining a master calendar with all due dates for regulatory and licensing submissions. This role will also be responsible for submitting licensing and regulatory documents, completing compliance-related research, OSHA and other regulatory compliance, and responding to patient grievances. ESSENTIAL DUTIES AND RESPONSBILITIES: • Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members., • Work with clinics to ensure OSHA and all other regulatory compliance., • Make frequent visits to the clinics to ensure field compliance., • Respond to legislative inquiries/complaints (state insurance regulators, Congressional, etc.)., • Respond to and seek resolution to patient grievances., • Lead large, complex projects to achieve compliance objectives., • Research, interpret, and analyze state and federal regulatory laws., • Stay abreast of regulatory changes that may affect the organization., • Assist all departments in completing risk assessments monthly, quarterly, or annually., • Create and manage organization-wide master calendar to ensure all contractual and regulatory deadlines are met., • Ability to work independently and set individual priorities., • Strong organizational skills required to maintain all compliance-related documentation for both the corporate office and the clinics alike., • Frequently communicate with others; must be able to exchange information accurately and effectively., • Frequent and/or prolonged periods of moving throughout offices and clinics., • Occasionally kneel, crouch, bend, or stoop while effectively maintaining balance., • Frequently sit or stand for extended periods., • Effectively and frequently operate standard office equipment, including a computer with various software programs. The position involves prolonged periods of sitting at a desk, extensive computer use, and phone interaction. Additionally, the role may require occasional lifting of up to 20 pounds for office supplies or equipment, as well as standing and walking around clinics for extended periods of time. Driving to clinics for audits and other compliance-related issues may also be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Pay Transparency for hourly teammates$30—$40 USD

Job Description Job Summary The Senior Current Expected Credit Loss (CECL) Analyst position is a key member of the ACL Modeling Team and supports the Financial Accounting & Reporting Manager in meeting the objectives and goals of the Finance & Accounting Department. The Senior CECL Analyst will be responsible for the estimation and analytics of Allowance for Credit Losses (ACL) under CECL allowance methodology. Essential Duties • Manage the development and maintenance of the CECL Model and all related calculations and reports; identify and resolve any model or data discrepancies., • Calculate, analyze, and communicate modeling behaviors and parameters (including Probability of Default, Loss Given Default, Discounted Cash Flow, and Migration Analysis) and how these translate into loss estimates., • Serve as an active member of the ACL Council by providing process improvement ideas, issue identification and resolution., • Responsible for the quarterly analysis of ACL methodology and compiling the associated reporting packages, which includes the ACL packet for the quarterly ACL Committee meeting, Board Meeting, and documentation for the Annual Methodology Review., • Identify and address potential process gaps or process improvements including: data model requirement, structure and use, policy governance and other quantitative tools. Effectively challenge the model’s conceptual soundness, assumptions, and appropriateness of model methodology., • Review and maintain relevant policy and procedures., • Establish and maintain relationships with regulatory bodies, external/internal auditors, Model Risk Management (MRM) and other key stakeholders., • Prepare timely & accurate completion of schedules and information requests in connection with financial, operational and regulatory audits., • Work with MRM to ensure models are appropriately assessed risk., • Design and implement internal test controls and documentation regarding ACL model., • Prepare loans or ACL related schedules for the quarterly Call Report., • Prepare the Bank’s annual financial disclosures related to loans and ACL., • Mentor ACL Modeling Team members by continuously improving the CECL/ACL modeling, • Identify and implement various process improvement projects in accounting operations to support the Bank’s growth. Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering, OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned. Education and Experience • Bachelor’s degree in the field of Accounting, Finance, Risk Management or equivalent, • 7+ years of experience in accounting, financial analysis, lending or statistical modeling experience, • 3+ years of experience with CECL/ACL in banking or financial institution industry, • Public accounting experience or public company accounting experience preferred but not required, • Experience in JHA Silverlake, • Proficient in the Bank’s ACL application, Sageworks, • Experience with report writing applications, such as Cognos and Sageworks, • High proficiency level in MS Office including: Excel skills, including pivot-tables, worksheet formulas, macros, array formulas, and other techniques Required Knowledge • Working knowledge of US GAAP and concepts, specific to Loan Accounting & ACL/CECL, • Demonstrated understanding of databases with the ability to understand and manipulate large amounts of data., • Hands on experience in developing statistical models and experience using Python and SQL is a plus, • Strong organizational skills with the ability to interact with senior leadership across all areas of the Bank to professionally deliver clear and concise analysis., • Comprehensive practical knowledge of quantitative forecasting models, financial analysis techniques and methodologies., • Strong understanding of credit risk, financial risk, operations risk and their processes., • Strong verbal and written communication skills, • Strong problem-solving and decision-making abilities, • Strong attention to detail and accuracy, • Strong sense of ownership and able to deliver results within tight deadlines Basic Knowledge, Skills and Abilities • Customer service skills, • Telephone skills Officer Title Eligibility For qualified positions, the Bank may designate an Officer Title to an employee who seeks and/or meets defined competencies for an eligible position. This position qualifies for the officer title(s) Assistant Vice President, Vice President. Equipment Operated • Desk top computers, • Standard office equipment (copiers, fax machines) Physical Requirements & Work Environment • Requires lifting of up to 25 lbs., • Office setting w/controlled temperature Minimum Absence Requirement As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet the minimum absence requirement each and every year. This job description is not intended to be all-inclusive, and employees will be required to perform additional related work duties as assigned by their immediate supervisor and/or management. Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job DescriptionAbout Us: • We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Project Engineer. Title: • Associate Analyst / Field Engineer Department: • Engineering Reports to: • Service Desk Manager Description: • Looking for energetic, self-motivated individuals interested in being consistently challenged. This position is perfect for engineers seeking exposure to new and exciting technologies. 60% of travel is required to visit client sites in Los Angeles and the surrounding areas. Overall responsibilities: • On-site engineering support for client and internal projects, • Desktop support and deployment -- Windows 11, Apple, • Windows Server maintenance and build -- Windows 2022, Active Directory, • Wireless network support and deployment -- Meraki, Cisco, Aruba, • Email account maintenance -- Microsoft Online Services, Google Workspace, • Endpoint Detection and Response -- SentinelOne, • Backup -- Solarwinds MSP Backup, Veeam, • Mobile device support -- Apple, Android, • Documenting SOPs Key areas of responsibility: • Coordinating vendors for support, onsite maintenance, and installations., • Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks., • Project engineering, including server build, network configuration, and network documentation, • Remote and onsite support of desktop, project, and application-related issues., • Manage vendor accounts, e.g. Verizon, AT&T, and Hardware vendors., • Assist the team in projects that include network installs, wireless implementations, and new builds. Qualifications: • EXCELLENT communication and follow-up skills, • BRILLIANT troubleshooting skills, • 4+ years in the Information Technology field., • Preferably, experience in the hospitality industry., • Field support and remote support experience required., • Handles themselves professionally, as this will be a customer-facing role. Terms of employment: • Full and part-time positions available 5aa4IOxbeY

Job Description Job Summary The Relationship will be responsible for building, maintaining, and expanding a high value client portfolio with a focus on generating commercial real estate (CRE) loans, non owners-occupied properties, including construction and bridge lending, as well as deposits and other banking solutions. The Relationship Manager II will perform all the duties and have the responsibilities of a Relationship Manager I level position with added lending approval authority. These duties and responsibility include the sale, credit analysis, proper loan structuring and documentation, loan servicing, client interviewing and perceptive character judgment. Acting as the principal account relationship manager for new and existing clients by developing, generating, and following up on new client leads through referrals and phone calls. Essential Duties • Build and manage a portfolio of commercial and/or CRE clients through business development, relationship cultivation, and cross-selling financial solutions, • Generate and manage a pipeline of commercial real estate loans, • Support client retention and sales initiatives by delivering exceptional service, • Actively solicit new deposit and loan relationships via networking, community involvement, cross-selling and business development activities, • Establish and maintain an excellent rapport with key branch customers, including those with complex financing and depository requirements by making monthly retention calls on selected deposit customers, • Provide detail explanations of different types of loans and credit options available to customers by analyzing applicants’ financial information, credit worthiness, and property to determine feasibility of granting loans, • Call on existing clients to review portfolios, evaluate current financial conditions, and make recommendations as needed, • Recommend loan approval or decline to credit administration or submit to credit analyst for verification and/or recommendation, • Ensure compliance with bank policy, regulatory requirements and credit worthiness by reviewing and update all credit loan files and loan agreements with current financial information to ensure that they are complete an accurate according to policy, • Actively manage a credit portfolio to ensure compliance with Bank, regulatory and credit requirements by reviewing and update all credit loan files and loan agreements to ensure that they are complete an accurate according to policy., • Monitors loan repayment activities and takes necessary action to collect any past–due accounts as consistent with bank policy, • Assist customers and follow up on outstanding items, • Collaborate with the Branch Manager on employee development, management activities, and operational functions The requirements of this position have not been identified to include actions or activities that meet the definition of mortgage loan originator (MLO) under the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E Act). At such time the position requirements change to meet the definition of a mortgage loan originator, an active and current loan originator ID issued through the National Mortgage Licensing System Registry will be required as a mandatory requirement of this position. Required Knowledge • Regulation CC, • Regulation DD, • Regulation E (EFT), • Bank Secrecy Act, • FDIC Insurance, • Privacy Laws, • Regulation BB (CRA), • Regulation B (ECOA), • Regulation X (RESPA), • Regulation Z (Truth about Lending), • Fair Credit Reporting Act, • UCC, • Deposit Products, • Investment Products, • Loan Products, • Loan Documentations, • Account Services, • Trust Services, • Bank Operations Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. Acts as the control point for the office to ensure that all CIP, BSA, OFAC requirements, procedures and time frames are met. Basic Knowledge, Skills and Abilities • Business Development Skills, • Time Management Skills, • Supervisory/Management Skills, • Clear understanding of the English Language (Spoken & Written), • Basic Mathematics Skills, • Telephone Skills, • Customer Service Skills, • Critical Thinking, Judgment & Problem Solving Skills, • Ability to actively listen & learn, • Ability to use oral communication techniques to sell products or services, • Ability to respectfully communicate with Supervisors and Co-workers, • Ability and desire to foster and interact in a team environment, and willingness to contribute to team efforts Equipment Operated • Telephones/Cell Phones, • Desk and/or Laptop Computers, • Standard Office Equipment (copiers, fax machines) Physical Requirements & Work Environment • Requires standing and/or sitting for prolong periods of time., • Requires lifting up 10lb, • Office setting w/controlled temperature, • Up to 25% traveling Education and Experience • High School Diploma or equivalent required, • Bachelor’s degree in Business, Accounting, Finance or related discipline is preferred but not required, • A minimum of 10 -15 years of experience in field or related area with strong emphasis on customer service, sales and credit portfolio management Additional Requirements • Ability to travel to various bank locations as needed, • Some Saturday hours are required As a part of the Bank’s internal control systems, employees holding sensitive positions are required to be absent from their duties for a minimum of two consecutive weeks each year. This position has been deemed to meet the test for a sensitive position, and therefore you will be required to meet the minimum absence requirement each and every year. This job description is not intended to be all-inclusive, and employees will also perform other duties as assigned by management as required. Farmers and Merchants Bank of Long Beach reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Description About Us: • We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we are in need of an experienced Service Desk Associate. Title: • Service Desk Associate / Field Engineer Department: • Engineering Reports to: • Service Desk Manager Description: • Looking for energetic, self-motivated individuals who are interested in being consistently challenged. This is the perfect position for engineers looking for exposure to new and exciting technologies. Travel required to client sites in the Los Angeles area. Overall responsibilities: • Desktop support and deployment -- Windows 11, Apple, • Windows Server maintenance -- Windows Server, Active Directory, • Wireless network support and deployment -- Meraki, Cisco, Aruba, • Email account maintenance -- Microsoft Online Services, Google Workspace, • Endpoint Detection and Response -- SentinelOne, • Backup -- Cove MSP Backup, Veeam, • Mobile device support -- Apple, Android, • Remote PC support, • Low voltage cabling and repair, • Documenting SOPs, • Office Applications -- Word, Excel, Powerpoint Key areas of responsibilities: • Onsite support at client sites. 75% travel to local businesses required., • End user support of computers and mobile devices, • Coordinating vendors for support, onsite maintenance, and installations., • Perform preventative maintenance on servers and workstations which includes antivirus, windows updates, memory, and storage checks., • Remote support of desktop and application-related issues., • Manage vendor accounts e,g. Verizon, AT&T, and Hardware vendors., • Assist team in projects that include network installs, wireless implementations, and new builds. Qualifications: • EXCELLENT communication and follow up skills, • BRILLIANT troubleshooting skills, • 3+ years in the Information Technology field., • Preferably experience in the hospitality industry., • Field support and remote support experience required., • Handles themselves professionally as this will be a customer-facing role. Terms of employment: • Full and part-time positions available

Job Description WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. The Senior Applications Analyst oversees the implementation and maintenance of WelbeHealth's core and emerging technologies, including but not limited to EMR, CRM, and home-based technologies and initiatives. This role will design and evaluate new technologies, proactively diagnose and resolve problems, provide end user assistance, support strategy, complete table creation and configuration, and keep our enterprise technologies up to date. The Senior Applications Analyst will scope, plan, and carry out new technology projects and initiatives following the direction and prioritization of the VP, IT Applications, and involving key stakeholders This role is different because the Senior Applications Analyst at WelbeHealth: • Directly supports the PACE care model, ensuring EMR, CRM, and home-based technologies enable interdisciplinary teams to deliver life-changing care that helps frail seniors remain safely in their homes and communities, unlike traditional IT roles focused solely on system performance, • Medical insurance coverage (Medical, Dental, Vision), • Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days, • 401K savings + match, • Comprehensive compensation package including base pay and bonus, • Work independently to research, define, plan, and implement new EMR technology projects following the guidance and prioritization of the VP, IT Applications, • Ensure EMR and integrated applications align with business requirements and systems goals, meet end-user needs, and identify and solve systems problems, • Manage EMR application product updates, feature customization and improvement, maintenance, support (service desk tickets), troubleshooting, and customer service, • Lead configuration, planning, and execution of WelbeHealth's EMR and related applications needs for new market entry (launch), • Collaborate with the Training team to ensure new technologies, changes, and updates are included in training materials and curricula, • Perform workflow assessments, design workflows to match business requirements, provide additional training and demos, and provide remote support on core technologies when needed, • Bachelor's degree in relevant field; professional experience may be substituted; master's degree in relevant field preferred, • Minimum of three (3) years of experience in technology solutions value creation such as product management, consulting, or business analysis in a data-driven, fast-paced, high-growth setting, • Minimum of five (5) years of experience with healthcare applications and technologies including:, • Five (5) years of electronic health record system management experience (athenahealth desired), • Two (2) years of CRM or care management application experience, • Advanced Microsoft Excel and PowerPoint skills required; PowerBI is a plus, • Strong data analytics and visualization skills required Salary/Wage base range for this role is $47.74 - $63.02 hourly + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation$47.74—$63.02 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to

Job DescriptionDescription: JOB SUMMARY: The Senior SBA & Transactional Portfolio Manager is responsible for the underwriting, credit risk management, and ongoing oversight of SBA and transactional loan portfolios. This role exercises independent judgment on matters of credit risk, loan structure, and regulatory compliance; provides subject matter expertise to Relationship Manager and Loan Processing teams; and supports new loan originations, portfolio monitoring, and special projects as required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Credit Underwriting & Loan Structuring • Consults with Regional Managers and Relationship Managers on new SBA loan requests under consideration., • Pre-screens new credit requests for eligibility and satisfactory loan structure., • Underwrites new SBA 7(a) and 504 loan requests and prepares written credit analyses, commentary, and recommendations in accordance with SBA and Bank policies., • Perform underwriting duties appropriate commentary, financial analysis, and recommendations while ensuring compliance with SBA and Bank regulations, policies and internal procedures., • Reviews loan conditions for satisfaction prior to closing., • Reviews third-party reports including appraisal reports, environmental reports, credit reports, title reports, and other due diligence materials for compliance with loan requirements., • Reviews existing portfolio for payment performance and compliance with reporting requirements., • Monitors assigned portfolio for delinquent loan payments and reporting requirements., • Conducts annual and periodic credit reviews and assigns or recommends borrower risk ratings based on financial performance and credit quality., • Consults with loan processing team to ensure smooth and timely loan closings., • Instructs Credit Analysts on spreading needs and underwriting requirements for SBA and assigned transactional loans., • Serves as a subject matter expert for SBA lending, providing guidance and technical support to internal stakeholders., • Participate in Bank and SBA audit preparation., • Maintains awareness of and compliance with applicable banking regulations, including SBA SOPs, BSA/AML requirements, OFAC, and internal Bank compliance policies., • Special projects as required. This position regularly exercises discretion and independent judgment on matters of significance related to credit risk, loan structuring, and regulatory compliance. Requirements: REQUIRED SKILLS AND ABILITIES: • Good verbal, written, and interpersonal communication skills., • Excellent analytical skills with high attention to detail and accuracy., • Small Business Administration SBA 7a and 504 Lending experience., • Knowledge and understanding of Small Business Administration (SBA) Standard Operating Procedures (SOP) and Policies., • Customer service focus with the ability to listen to customer needs and recommend solutions., • Knowledge and understanding of loan structuring across broad spectrum of product and loan types., • Ability to review personal or business financial statements and tax returns (commercial and individual)., • Ability to work in a fast-paced deadline driven environment., • Self-starter with strong organization & time management skills., • Bachelor’s degree in business, finance, accounting, or a related field preferred; an equivalent combination of education and experience may be considered., • Minimum 5 years of experience underwriting SBA 7a and 504., • Minimum of 5 years of experience serving SBA 7a loans sold in the secondary market., • Knowledge of software utilized in the underwriting of SBA 7a and 504 loans., • Knowledge of personal computer, Windows and Microsoft software applications is required., • Must be able to prepare documents and compose business letters and memorandums. Work Environment • Standard office environment with a moderate noise level. Physical Demands The work environment characteristics and physical requirements described here are representative of those which an employee in this position encounters while performing the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer., • Remain in a stationary position for sustained periods of time., • Occasionally move about inside the office to access filing cabinets and/or other office machinery., • Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally from position to position with, and/or bend body downward and forward, and/or extend hands and/or arms in any direction to access files and/or other office machinery., • Consistent use of a computer and/or other office machinery is required, such as a keyboard, calculator, copy machine, scanning machine, and/or computer printer., • Making substantial and repetitive movements (motions) of the wrists, hands, and/or fingers., • Close visual acuity is required to perform activities including, but not limited to, preparing and analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading., • Regularly required to communicate verbally with employees, clients, and vendors. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Pay Range: $140,000- $150,000 annually. Pay range may vary based on skills, experience, and location.