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Job Description COMPANY OVERVIEW Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field. We invest in our people because they are our greatest asset. They cultivate our purpose, embody and reflect our core values, and define our culture. MartinFed's core values that set us apart are the following: • Be Driven - We are fueled by the hunger to learn more and do more., • Be Curious - We engage in continuous improvement - never accepting the status quo., • Be Humble - We seek honest feedback to strengthen our relationships. JOB OVERVIEW MartinFed has an opening for a Triage Analyst to join our team of talented and diverse individuals. The triage analyst will track, document, and report incidents from initial detection to final resolution in accordance with NASA standard operating procedures and established service level timelines, submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations and provide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA). ESSENTIAL FUNCTIONS • Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organization, • Monitor/log SOC Request/CNOC actions and response, • Assist in network investigations of significant incidents and reporting, • Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations, • Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs, • Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis, • Categorize and prioritize cyber events and other SOC service requests, • Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and archive historical SOC data, • Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis, • U.S. Citizen with a DoD Secret clearance, • Bachelor's Degree, • 2 years of directly related cybersecurity experience, • Strong understanding of cybersecurity fundamentals, • General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols), • Demonstrated Cyber Defense Principles, • Familiarity in a command line environment in all operating systems, • Experience working in a 24x7 security operations center, • Work must be performed on-site at NASA Johnson Space Center., • Working on a computer for long periods of time., • May involve long period of sitting at a desk. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. MartinFed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. In addition to federal law requirements, MartinFed complies with all applicable state and local laws governing nondiscrimination in all locations. If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFed's current openings as a result of your disability. You can request reasonable accommodations by calling 855.212.1810. Thank you for your interest in MartinFed. Please Note: All positions at MartinFed are contingent upon passing a background check prior to a start date and are subject to random drug screenings during the employment period. In addition, MartinFed is an E-Verify employer. Job Posted by ApplicantPro

Job DescriptionSenior Infrastructure Analyst – L3 - Projects Location: Houston Department: Professional Services / Service Desk Reports To: PMO Are you a senior IT infrastructure specialist who thrives on delivering complex migration projects while mentoring technical teams? Do you want to work for a company that values excellence and invests in your growth? At Uprite Services, we’re looking for a Technical Projects & Support Analyst – L3 to join our award-winning team. This role is ideal for a tech-savvy professional who enjoys solving problems, implementing solutions, and delivering exceptional service remotely and occasionally onsite. Who We Are Uprite is a trusted technology partner, providing managed IT, cybersecurity, cloud, and phone solutions to growing businesses across Texas. Our team is built on high performance and a values-driven culture called The Uprite Way, which guides how we serve clients and support one another every day. Learn more at About the Role The Senior Infrastructure Analyst – L3 is a dual-focused role combining advanced technical support responsibilities with the planning and delivery of client infrastructure projects. This position resolves complex Level 3 support issues—including server, virtualization, networking, storage, and Microsoft 365—and serves as an escalation resource for lower-tier technicians and the NOC team. In addition, this role leads and executes technical projects such as infrastructure modernizations, server refreshes, cloud migrations, tenant-to-tenant migrations, software upgrades, security and monitoring deployments, and automation initiatives. The position works closely with project managers, vCIOs, and the NOC team to ensure successful project outcomes. Strong documentation, client communication, and cross-team collaboration skills are essential. This position participates in on-call rotations and supports the service desk during high-volume periods. Key Responsibilities Technical Project Delivery (45%) • Lead and/or support client infrastructure projects, including:, • Server refreshes, server consolidations, and upgrades, • On-prem to cloud migrations (Azure, Microsoft 365, hybrid, serverless), • Line-of-business application upgrades and hosting transitions, • Network and Wifi infrastructure upgrades and optimization, • Security/monitoring deployments (firewalls, Liongard, monitoring appliances), • AI, automation, and modernization initiatives, • Apply project governance best practices: work plans, scheduling, change control, documentation., • Collaborate with vCIOs, PMs, Service Desk, and NOC on scoping, planning, delivery, and risk mitigation., • Deploy, maintain, and troubleshoot server and application environments., • Maintain Project documentation and client environnement configuration standards., • Provide mentorship and knowledge-sharing to lower-tier technical staff., • Participate in weekly project and technical review meetings., • Act as an escalation point for Tier 1 and Tier 2 support teams and collaborate with the NOC team on complex troubleshooting, • Resolve escalated L3 technical issues from Service Desk, NOC, and client-submitted tickets., • Provide advanced end-user, server, networking, firewall, and application support., • Troubleshoot complex issues in virtualization (Hyper-V, VMware), SAN/NAS, AD, GPO, VPN, and Microsoft 365., • Assist with domain renewals, SSL certificate lifecycle, and application deployments., • Collaborate with NOC on complex support, security, monitoring, and remediation tasks., • Communicate effectively with clients, vendors, and internal teams., • Support the help desk when ticket volume is abnormally high., • Maintain and update documentation in ITGlue or other systems, including:, • LOB configurations, • SOPs and internal processes, • Passwords and access information, • Hardware/software inventories, • Maintain accurate time entry daily., • Attend required team meetings, project meetings, and company events., • Valid Driver’s license and insurance, • Ability to operate a motor vehicle, • Strong customer service skills, • Excellent communication and interpersonal skills, both verbal and written., • Ability to work collaboratively in a team environment to get results and resolve customer needs., • Ability to investigate and find the root cause of issues and follow through with corrective actions., • Comfortable demanding excellence in self and team to ensure successful resolution of service requests., • Ability to act as a higher-level resource for escalation, • Ability to adapt/modify troubleshooting techniques to address the situation, • Knowledge of VPN/Remote access technologies, • Microsoft Hyper-V and VMWare vCenter/ESXi, • Microsoft Azure solutions, • Windows Server/Desktop, • Networking and firewall administration, • Microsoft Exchange Administration, • Microsoft 365 Administration Requirements • Associate’s degree in IT or equivalent experience, • 8+ Years of experience in Information Technology or related field, • 4+ Years of experience in End User Support, • Valid Texas driver’s license and insurance Medical, Dental, and Vision Insurance * Short & Long-Term Disability * 401(k) with Company Match * Paid Vacation & Holidays * Professional Growth & Career Development Opportunities Equal Opportunity Employer Uprite Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to support clients and grow your IT career with a high-performing team? Apply today and bring your talent to The Uprite Way. Powered by JazzHR UL6wXjMOkc

Job Description Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program. Scope and Purpose: The Life Policy Holder Services Auditor will be responsible for performing a variety of data analysis, policy and plan code review and set-up verification, employee performance auditing, and may assist other departments in making policy changes. The role may handle plan code changes and other updates as needed. Duties and Responsibilities: • Work closely with the Operations Analyst to update plan codes if necessary., • Process repetitive payment system checks., • Analyze processes and information to identify business opportunities., • Review and test systems for conformance to functional and performance requirements., • Maintain quality standards by auditing performance of others within the department., • Identify operational requirements and develop new processes and procedures to enhance operations., • Determining appropriate methods to analyze operations, relevant information, and data., • Conduct routine and target audits across the department to ensure procedures are being followed correctly., • Develop and maintain accurate audit logs, records, and reports., • Prepare audit summaries and present findings to management., • Provide the team with their individual audit report., • Track and report inconsistencies, errors, and non-compliance practices., • Track resolution of audit findings and ensure corrective actions are completed., • Assist in identifying opportunities of improvement and training topics. Minimum Qualifications: Bachelor’s Degree in Finance, Business Administration preferred; financial or insurance industry knowledge required. Knowledge, Skills and Abilities: • Computer literate; demonstrates proficiency in the use of Microsoft Word and Excel., • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community., • Ability to make procedural decisions and judgments on sensitive, confidential issues., • Strong organizational skills with high attention to detail., • Dependable and flexible., • Strong data and records management skills. This position does not require travel. Professional Development: • Establish annual objectives for professional growth., • Keep pace with developments in the discipline., • Learn and apply technologies that support professional and personal growth.

Job Description Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program. Scope and Purpose: We are seeking an Operations Analyst to work in our Life Acquisitions Policy Holder Services team within our busy and growing headquarters and operations office. The Operations Analyst will be responsible for performing a variety of management reports and data automations. The successful analyst will become a resource for data related questions and analysis. Duties and Responsibilities: • Determine appropriate methods to analyze operations, relevant information, and data., • Identify operational requirements and develop new processes and procedures to enhance operations., • Establish and maintain quality standards., • Ensure compliance with regulatory standards. Review company policies and business processes., • Analyze data and information to identify business opportunities., • Review and tests systems for conformance to functional and performance requirements., • Review plan codes are setup appropriately in LSP per policy form provisions., • Complete policy changes/updates (ie. issue age updates, modal factor overrides, plan code changes). Bachelor’s Degree in Finance, Business Administration, or in a related field preferred. Knowledge, Skills and Abilities: • Strong organizational skills with a high attention to detail., • Highly proficient in Microsoft Excel and Word., • Excellent interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community., • Ability to work on own initiative and within tight deadlines, prioritizing in a demanding environment. This position may require light travel within a ten-mile radius from one office location to another as needed. Professional Development: • Establish annual objectives for professional growth., • Keep pace with developments in the discipline., • Learn and apply technologies that support professional and personal growth.

Job Description REV Renewables, an LS Power company, is a leading developer, owner, and operator of renewable energy and energy storage projects across North America. With over 2.9 GW of operating assets and a robust development pipeline—REV is at the forefront of the clean energy transition. Our mission is to deliver affordable, reliable, and clean electric power to all. Through a commitment to innovation, REV continuously adapts to the evolving regulatory, environmental, and market landscape to deliver optimized energy solutions. Learn more at . Job Summary: The Senior Analyst, Commercial Operations is a highly analytical and detail-oriented professional with deep expertise in energy markets, commodity operations, and commercial analytics. This role requires strong quantitative skills, intellectual curiosity, and an ownership mindset to manage complex settlement processes, contract administration, and trade reconciliation across multiple markets and products. The ideal candidate demonstrates advanced problem-solving abilities, a drive for automation and operational efficiency, and the ability to collaborate effectively with cross-functional teams including Trading, Accounting, Risk, Credit, and FP&A. Success in this role depends on a strong understanding of ETRM systems, ISO and capacity market operations, and the ability to maintain data integrity while supporting optimized commercial and operational decision-making in a fast-paced energy environment. Duties/Responsibilities: • Support commercial operations across energy and environmental commodity markets, including power, gas, capacity, and RECs., • Manage ISO, resource adequacy, and capacity market operations, including scheduling, reporting, and stakeholder communication., • Perform settlement analytics, P&L reporting, trade reconciliation, and discrepancy resolution across internal systems and external counterparties., • Administer bilateral contracts and confirmation workflows, ensuring accuracy, compliance, and timely execution., • Maintain trader blotter integrity, ETRM data accuracy, and commercial documentation to support audit readiness and controls., • Collaborate with Trading, Accounting, Risk, Credit, and FP&A to support cross functional reporting and operational processes., • Maintain relationships with ISOs, exchanges, FCMs, and counterparties to support efficient market operations., • Drive continuous improvement through automation, process optimization, and ad hoc commercial analysis., • Degree in a quantitative discipline or significant experience in a similar numerate role., • Strong intellectual curiosity, ownership mentality, problem solving and teamwork skills., • Desire to achieve an advanced level of knowledge and understanding all commercial and operational considerations of commodities trading, commercial asset optimization and energy markets., • Strong analytical skills., • Must be able to sit/stand at a desk, using a computer workstation., • The employee is occasionally required to climb, balance, stoop, kneel, crouch, reach with hands and arms, walk; lift push or pull objects up to 20 pounds., • Must be able to handle long periods of screen time and typing. At REV Renewables, we’re not just transforming the energy landscape—we’re building a workplace where people thrive. Our mission is to accelerate the decarbonization of the electricity supply while ensuring affordability, reliability, and resilience. We do this by empowering our team with purpose, support, and opportunity. Our Core Values • Integrity First – We uphold the highest ethical standards in everything we do., • Teamwork – We foster a collaborative, inclusive, and fun work culture., • Ownership Mindset – We take accountability and act in the long-term interest of our stakeholders., • Thought Leadership – We are creative, purposeful, and diligent in our decision-making. REV is proud to provide a comprehensive and competitive benefits package designed to support employees’ well-being and long-term success. Below are just a few examples: • Employer-sponsored Medical, Dental, and Vision coverage for employees and their eligible dependents., • Health Reimbursement Arrangement (HRA) and Flexible Spending Accounts (FSA)., • Company-paid Life, AD&D, and Long-Term Disability Insurance., • 401(k) with employer contributions., • Generous Time Away policies. REV Renewables is proud to be an Equal Employment Opportunity Employer. We are committed to fostering a workplace rooted in mutual respect, where all applicants and employees are valued and supported. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. Disclaimer to Agencies: Please be advised we do not accept third-party resumes unless previously agreed to by Human Resources and the Agency.

Job Description Job Purpose The Product Support Analyst provides frontline support to users of the organization’s CRM system by troubleshooting issues, resolving service requests, and ensuring timely, effective solutions in accordance with established service levels. This role helps improve system adoption and user efficiency by identifying knowledge gaps, providing guidance or training, and maintaining accurate data through reporting and audits. The position supports overall CRM operations by serving as a key liaison between end users and technical teams to ensure smooth system performance and a positive user experience. Key Responsibilities • Respond to user inquiries and technical issues related to the CRM system via phone, email, or ticketing system, • Ask targeted questions to diagnose root causes and provide timely, effective resolutions in accordance with SLAs, • Utilize system knowledge, documentation, training materials, and research tools to troubleshoot issues, • Escalate complex problems to system administrators or technical teams when necessary, • Communicate solutions, next steps, and workarounds clearly to end users, • Provide one-on-one guidance or training to help users resolve issues and improve system usage, • Identify user knowledge gaps and recommend process improvements or training opportunities, • Assist in updating user guides, job aids, and training materials, • Run system reports, audit data for accuracy, and perform corrections within established procedures, • Maintain accurate documentation of issues, resolutions, and system updates Education: • Associate’s degree in Business, Management Information Systems (MIS), or a related field, • Minimum of two (2) years of software help desk or application support experience meeting SLA targets, • Experience supporting business applications or enterprise systems, • Familiarity with CRM platforms strongly preferred, • Strong written and verbal communication skills with the ability to ask probing questions, • Excellent customer service skills with the ability to de-escalate frustrated users, • Strong analytical and problem-solving abilities, • High attention to detail and accuracy, • Ability to research issues and apply technical knowledge to resolve them, • Strong organizational skills with the ability to prioritize tasks independently, • Ability to work collaboratively with cross-functional teams Position Benefits Get the chance to work directly with a leading provider of funeral, cremation, and cemetery services with a strong reputation in the industry. Take advantage of the opportunity for career growth and advancement within the company once you join. Working for an organization that has a diverse range of roles and locations allows employees to explore different areas of the funeral and cemetery industry and develop their skills and expertise. Along with comprehensive benefits, training and development, collaborative work environment, employee recognition, community involvement and most importantly, meaningful work – being a part of this industry can provide a sense of purpose and the opportunity to make a positive impact on the lives of grieving families. Helping families through difficult times and providing compassionate support can be deeply fulfilling for individuals like yourself! Working Environment: Onsite Employment type: Contract with potential to hire. Compensation: $29.13 – $43.61 per hour, Full-time, 40 hours per week About us Adroit Partners is a leader in identifying and placing quality talent with top employers. Becoming a part of our team means you will gain access to an array of opportunities with our network of clients. We offer assistance in refining your resume and social media presence to better highlight your talents, and can introduce you to industries you may not have considered. We are here to help you every step of the way from the application process through accepting the job offer, ensuring your career goals are met. Fill out an application today!

Job Description Who we are: ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program. Scope and Purpose: We are seeking a highly skilled and motivated IT Security Analyst to join our growing team. This role is ideal for a proactive professional with strong technical skills in threat detection, incident response, and security tool management. The successful candidate will play a key role in safeguarding our organization's information systems, ensuring data integrity, confidentiality, and availability. Duties and Responsibilities: • Proactively monitor and analyze network traffic and security events, performing threat hunting activities using Arctic Wolf SOC., • Respond to and manage security incidents and alerts across Microsoft 365 Defender and Cisco security platforms., • Handle tickets and escalate issues appropriately within Arctic Wolf’s portal., • Configure and maintain Cisco security solutions, including Cisco AMP (Secure Endpoint), Umbrella, Duo, and Cloud Email Security Appliances., • Leverage Cylance to detect and prevent endpoint threats., • Administer and optimize Akamai Web Application Firewall (WAF) to protect web-facing applications from common exploits and threats. High School Graduate or equivalent (GED). Knowledge, Skills and Abilities: • Hands-on experience with Arctic Wolf SOC, including incident triage and ticket management., • Proficiency with Microsoft 365 Defender, including Defender for Endpoint, Identity, and Office 365., • Solid understanding and operational experience with Cisco security technologies such as AMP, Umbrella, Duo, and Cloud Email Security., • Demonstrated experience with Cylance endpoint protection., • Working knowledge of Akamai WAF configuration and rule management., • Strong analytical and troubleshooting skills., • Effective verbal and written communication abilities., • Ability to prioritize tasks and respond calmly under pressure., • Familiarity with ConnectWise Manage and ConnectWise Automate platforms preferred. This position may require light travel within a ten-mile radius from one office location to another as needed. Professional Development: • Establish annual objectives for professional growth., • Keep pace with developments in the discipline., • Learn and apply technologies that support professional and personal growth.

Job Description Duties: The Helpdesk Support Analyst works in conjunction with all IT Department team members. Responsible for the help desk support and management of vendor accounts Primary responsibilities will include vendor quotes and vendor accounts. Helpdesk: Answers helpdesk calls and email, assisting users with basic software and logging work order for advanced problems. Vendor Quotes and account management: Get vendor quotes for specifications provided, enter requisitions, follow purchase orders, receive/check shipments when delivered, process invoices and maintain vendor files. Phones: Assist with telephone accounts and maintain the City's internal phone book. General: Assist the IT Department team as needed and providing support with projects if required. Other general office duties. Must have and maintain, without interruption, required certifications and licenses. Works assigned schedule and complies with the City's timekeeping and attendance policies. Qualifications Associate's degree in computer field with at least one year of related experience, or an equivalent combination of experience and training. One to three years of experience supporting desktop systems and applications of similar scope. Valid Texas Driver's License and good driving record. The City of Pasadena offers very generous benefits to all full-time employees. For example: • Employee-only medical insurance starts as low as $15 per month and the most expensive Employee & Family plan is less than $350 per month., • The City has its own medical clinic staffed with a M.D. and two medical assistants. Employees and their covered dependents over the age of 5 can visit the clinic FREE OF CHARGE., • Employees and their covered dependents also have access to Virtual Visits with a medical professional FREE OF CHARGE., • The City offers college tuition reimbursement of up to $3,500 per year., • As an employee, you will contribute a portion of your salary each pay-period towards your retirement and the City will match your contribution by 200%. Example, if you contribute $100, the City will contribute $200., • Civilian employees accumulate vacation at the following rates:, • Less than 6 years of service - two weeks of vacation per year., • From 6 to less than 11 years of service - three weeks of vacation per year., • From 11 to less than 21 years of service four weeks of vacation per year., • From 21 to less than 26 years of service five weeks of vacation per year., • From 26 years of service and up six weeks of vacation per year. Job Posted by ApplicantPro

Job Description About Company: At the Law Offices of Hilda Sibrian™, we work daily to help victims of serious accidents get justice in their cases and receive the maximum compensation that allows them to rebuild their lives without financial strains. Our legal team is comprised of men and women with a great sense of service and empathy toward the suffering and anguish of the victims, as well as determination to work on behalf of our clients so that they can move forward during difficult times. Hilda Sibrian® is the attorney that dominates Houston and leads a legal team whose humanitarian work is distinguished by an absolute conviction that victims of accidents, due to negligence, are at a disadvantage when they face the powerful insurance companies which often use all their resources to pay victims as less as possible and leave them unprotected. That’s why at The Law Offices of Hilda Sibrian™, our mission is to face these greedy insurance companies and beat them through our excellent legal work that, for over 20+ years, has scored millions in compensation for our clients. About the Role: The IT Support Analyst plays a critical role in ensuring the smooth operation and reliability of an organization's IT infrastructure. This position is responsible for providing timely and effective technical support to end-users, resolving hardware, software, and network issues to minimize downtime. The role involves diagnosing problems, implementing solutions, and escalating complex issues to higher-level IT teams when necessary. The IT Support Analyst also contributes to maintaining system documentation and assisting with IT projects to improve overall service delivery. Ultimately, this position ensures that technology resources are optimized to support business objectives and enhance user productivity. Minimum Qualifications: • 2+ years of experience in a technical support or help desk role., • Proven experience in a technical support or help desk role., • Strong understanding of Windows and macOS operating systems., • Basic knowledge of networking concepts including TCP/IP, DNS, and DHCP., • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP)., • Experience with Remote Monitoring and Management (RMM) tools, • Familiarity with Active Directory and Office 365 administration., • Knowledge of cybersecurity best practices and endpoint protection., • Experience supporting a diverse user base in a corporate environment., • Experience with VoIP. (e.g., Ringcentral), • Experience with Cybersecurity tools. (e.g., Bitdefender), • Experience with scripting. (PowerShell/Bash), • Understanding backup scheduling, restore procedures, and offsite/cloud storage policies., • Respond promptly to user inquiries and technical issues via phone, email, or in-person support., • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices., • Install, configure, and maintain operating systems, applications, and security software., • Document support activities, solutions, and procedures to maintain accurate records and knowledge base., • Collaborate with IT team members to escalate and resolve complex technical issues efficiently., • Assist in the deployment of new IT equipment and software updates. The IT Support Analyst utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring minimal disruption to users. Communication skills are essential for clearly explaining technical concepts to non-technical users and documenting solutions accurately. Analytical skills help in diagnosing complex problems and determining the most effective resolution strategies. Familiarity with networking and system administration enables the analyst to maintain and optimize IT infrastructure components. Additionally, the ability to learn and adapt to new technologies supports continuous improvement in service delivery and user satisfaction. WE OFFER A FULL BENEFITS PACKAGE • 401K, • LIFE INSURANCE, • MEDICAL/DENTAL/VISION INSURANCE, • PTO - VACATION, SICK PAY Pay is Determined over skills/experience (DOE).

Job Description CWSP Relationship Coordinator and Data Analyst Department: Corporate Work-Study FLSA Classification: Exempt Employee Type: FT/11-month Reports To: Director, Corporate Work-Study Program (CWSP) Who We Are: Cristo Rey Jesuit College Preparatory School of Houston serves nearly 500 young men and women from families with limited economic resources through a rigorous college-preparatory education grounded in the Jesuit tradition. A hallmark of our model is the Corporate Work Study Program, which places students in professional work environments and funds up to 40% of the cost of their education. Our mission is to inspire and prepare students to succeed in college and lead lives of faith, service, and leadership as men and women for others, for the greater glory of God. Position Summary: The CWS Relationship Coordinator and Data Analyst is responsible for a portfolio of approximately 30 corporate accounts and the 100 students assigned to work for those partners. This role involves being the primary liaison for clients, building strong, long-term partnerships by understanding organizational needs, providing personalized solutions, ensuring satisfaction, resolving issues and identifying growth opportunities to boost retention and revenue while delivering exceptional service and driving business value. Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Account & Relationship Management: • Build strong relationships with students, via being a model of conduct and offering guidance as they are introduced to the corporate work world, as well as building relationships with the professionals at various workplaces to ensure success, • Serve as a liaison to an assigned portfolio of CWS business partners and manage corporate accounts through developing and maintaining working relationships with CWS supervisors and decision makers, • Resolve complaints and issues efficiently and in a timely manner, • Conduct site visits in accordance with Department of Labor requirements, • Provide feedback and coaching to students based on observations and CWS partner feedback, • Design surveys and collect data for the Corporate Work Study Program to measure program effectiveness and student performance., • Analyze data to make recommendations for Corporate Work Study Program changes and initiatives, • Update and report key metrics and supervisor evaluation results, • Ensure a data-driven continuous loop of program evaluation and improvement Key Competencies: To perform this job successfully, an individual should possess the following key competencies: • Proven commitment and ability to serve and connect on a personal level with the diverse and dynamic students and families, faculty, staff and other stakeholders that comprise the Cristo Rey community, • Two years of relevant experience is preferred, • Excellent interpersonal, and written and verbal communication skills, • Comfortable working independently and collaboratively to problem solve in a rigorous workplace environment, • A desire to learn and be part of the unique Cristo Rey mission, recognizing the educational value and financial importance of the work study program, • Proven success providing data-driven assessments using Excel, Google sheets or similar programs, • Valid driver's license and reliable transportationOther Qualifications:, • Exceptional communication skills, with excellent interpersonal, written, and verbal communication skills, • Commitment to faith-based education and holistic student development, • A desire to learn and be part of the unique Cristo Rey mission, recognizing the educational value and financial importance of the Corporate Work-Study Program, • Experience using Salesforce is a plus, • Regularly interact with students, parents, staff, corporate partners, and visitors, • Work at a desk and computer screen for extended periods of time Powered by JazzHR 5tjRZxk5hH

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Phoenix, Nashville, North Carolina, or South Carolina offices. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. Work as part of a