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Job Description Job Summary The Sales Representative will spearhead the growth and expansion of ZWILLING’s new professional knife sharpening services within the food service & hospitality sectors. Key Responsibilities • Market Expansion: Identify, target, and secure new business opportunities within the hospitality & food service industries, focusing on professional knife sharpening services., • Client Relationship Management: Build and nurture relationships with restaurants, hotels, catering companies, and other food service establishments to ensure satisfaction and long-term partnerships., • Custom Solutions: Develop tailored knife sharpening programs that address the unique needs of each client while aligning with ZWILLING’s standards of excellence., • Cross Selling: Identify additional categories or sales opportunities to broaden the scope of products and/or services sold., • Revenue Growth: Achieve and exceed sales targets through strategic planning, account management, and innovative solutions., • Team Collaboration: Partner with sharpening specialists and regional service managers to ensure seamless service delivery and client satisfaction., • 3+ Years of proven experience in business development, sales, account management, or in a culinary position within the food service, hospitality, or related industry., • Strong communication and presentation skills with the ability to engage stakeholders at all levels., • Demonstrated ability to identify opportunities, develop strategies, and close deals., • Self-motivated, with excellent organizational skills and the ability to work independently., • Valid driver’s license & clean driving record About ZWILLING J.A. Henckels For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success. Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries with the help of ten wholly owned subsidiaries. Always looking forward, ZWILLING has recently acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy) and Miyabi (Japan)—to give its customers access to the most exceptional cookware and cutlery. Why Join ZWILLING? • Be part of a globally recognized brand with nearly three centuries of craftsmanship and innovation., • Work in a dynamic environment where your ideas and contributions drive meaningful growth., • Enjoy competitive compensation, benefits, and opportunities for professional development.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Employee discounts Position Overview: As a Sales Center Representative, you will operate from our office within the school, focusing on managing calls, text messages, and leads. Youll handle inquiries and drive enrollments, ensuring families receive exceptional service while contributing to the success of multiple locations. This role is not front-facing, allowing you to concentrate on sales efforts and lead management. Key Responsibilities: • Inbound & Outbound Communication: Respond promptly and professionally to phone calls, text messages, and online inquiries., • Lead Conversion: Convert inquiries and trial lessons into memberships by effectively communicating the value of our swim programs., • Follow-Up: Maintain consistent follow-up with leads to ensure high conversion rates., • Regional Coordination: Manage and track leads across three locations: New Rochelle, Yorktown Heights, and Yonkers., • CRM Management: Accurately record all interactions and progress in the CRM system., • Sales Performance: Meet and exceed individual and team sales goals.Qualifications:, • Proven sales experience, ideally in a membership-driven environment., • Excellent communication skills, both written and verbal, with a professional and personable demeanor., • Highly organized with strong time-management skills to handle multiple tasks effectively., • Proficiency with CRM tools and digital communication platforms., • Self-motivated and goal-oriented, with a passion for achieving results., • Familiarity with customer service in a family-focused setting is a plus.What We Offer:, • Opportunities for career growth within a supportive team environment., • A chance to make a difference by helping families prioritize water safety and fun., • Employee perks, including discounts on swim lessons and Goldfish merchandise.About Us: Goldfish Swim School is a premier swim school dedicated to teaching children essential water safety skills in a safe, fun, and friendly environment. Our team is passionate about making a difference in our communities, and were looking for team members who share our enthusiasm. Why Choose Goldfish Swim Schools? At Goldfish Swim Schools, we're not just about teaching swim lessons; we're about creating a supportive and welcoming environment for our team members. We are committed to your growth and success, fostering a workplace built on integrity, compassion, and trust. Watch our video to get a glimpse of what makes us special: Watch Video:

Job Description Event Sales Representative |Brooklyn, Queens & Long Island Driven by our passion for perfection for over 290 years, opportunities exist for Event Sales Representatives to promote, pitch, and sell Zwilling premium culinary products at Costco Warehouse locations. In this role you can be expected to do the following: • ZWILLING product demonstrations focused on driving sales and brand awareness., • Answer customers’ questions and overcoming objections while creating an energetic and fun event., • Consistently achieve sales that meet or exceed monthly and annual sales objectives., • Communicate replenishment needs by completing scheduled product inventories preceding, during and after the event., • Confident, persuasive, dynamic public speaking skills in front of a live audience., • Must be able to lift to 50 lbs. (set-up, break down, and restocking demo booths)., • Ability to stand for extended periods of time., • Must be available to work nights and weekends, and potentially overnight travel, as needed., • Consumer goods and services sales experience., • Roadshow experience to present products., • Experience in direct or pitch style sales ideal., • Culinary experience with a passion for food. · Demo Booth set-up: Thursday evening (8:00pm-10:30pm). · Roadshow: Friday through the following Sunday (10 consecutive days). · Monday-Friday: 10-12 hours per day. · Saturday-Sunday: 8-11 hours per day. · Demo Booth tear-down: Sunday evening (6:00pm – 8:30pm) · Hours may vary based on roadshow location or during holiday seasons. • Option to work one roadshow/month or two roadshows/month (At least 3 ½ days off between roadshows), • All positions commence part-time and may shift to full-time, in certain markets, following both time and sales goals achievement., • Compensation includes:, • Base Hourly pay plus applicable overtime. [The actual hourly rate will equal or exceed the minimum wage applicable to the job location] The hourly wage range for this position will commence at $16.50 to $20.00 plus, overtime., • An aggressive, uncapped sales performance-based commission / bonus structure., • On average, experienced demonstrators can earn $2,300-$2,500 per 10-day assignment, with potential to earn significantly more based on sales performance., • Up to 50% off retail cost on ZWILLING products across all brands., • Employee referral monetary rewards., • 401k plan with company match of first 3% plus additional match, following 12 months of service., • All positions will require local travel for events/shows., • Shows within 50 miles of residence: Reimbursable Mileage (personal vehicle) or reasonable transit costs., • Shows more than 50 miles from residence: We will cover necessary travel costs within reason to include: hotel, airfare, rental car, [when necessary] & up to $50/day meal reimbursement.

Patient Service Representative.The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.The person in this position is responsible for registering patients and coordinating with the rest of the team to provi

BDC Representative / Internet Sales Support.Great Benefits & Work / Life Balance!.Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success!.Dealership's Business Development Centerto answer potential customer's questions about vehicle prices, av

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Earn up to $750 per week part-time working from home. No commute needed should you choose to work from home remotely.

Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, and support the preparation and delivery of goods or services.

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A SERVICE AREA: Service Areas: • Bergen County, • Passaic County Pay Rate Depends on Experience and Capabilities ($21/hr - $24/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • Reliable transportation a must (car allowance provided in addition to hourly compensation)., • Other duties as necessary. Requirements • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness and ability to clean and assist if needed., • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 45 pounds. Benefits City Wide Facility Solutions offers a competitive compensation and benefits for this position. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at City Wide is an Equal Opportunity Employer.

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond promptly to inquiries and resolve basic issues.

Join our growing team as a Amazon Customer Service Representative (Remote) to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and follow safety procedures and company policies.

Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep. Other duties include support the preparation and delivery

Account Sales Representative Job Duties: Identifies market potential by qualifying accounts. Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements. Closes sales by building rapport with potential account; explaining product and service ca

Job Description Position Overview: The Bravehearts Program Manager will assume a meaningful yet practical leadership role in supporting the Executive Director of the Bravehearts with the programmatic coordination, staff support, and day-to-day operations of all programs within the portfolio of the organization. This individual who will work out of The Children’s Village Residential campus Brave Space site, will co-facilitate direct supervision spaces, accountability efforts, and offer consistent support strategies to all program staff, ensuring quality implementation of services including, but not limited to; mentoring, goal attainment, emotional support, documentation, scheduling, and service meetings/connections for youth transitioning out of or once impacted by foster care, juvenile justice, and mental health systems. The ideal candidate is highly organized, desires continued learning, creative, diligent, effective communicator, fun-spirited, deeply committed to peer-led LEX (lived experience) values, and uniquely skilled in holding space for both structure and empathy in team environments. Position Qualifications: Minimum of 5 years of experience in program coordination/management, or team leadership, preferably in peer led youth services, mental health, foster care, juvenile justice, or nonprofit sectors. Demonstrated ability to provide healing-centered supervision, and effective performance feedback to staff members. Experience supporting and holding teams/individuals accountable while maintaining trauma-informed, strength-based, and trauma responsive practices. Strong understanding of and/or lived experience within foster care, juvenile justice, or mental health systems (LEX candidate not required, but a plus). Demonstrated ability to manage multiple programs or projects with competing priorities and deadlines. Excellent problem-solving and troubleshooting skills in fast-paced, youth-centered environments. Commitment to peer-led values and supporting the development of a LEX workforce/skill competency. Strong interpersonal skills with the ability to build trust, navigate conflict, and foster collaboration across diverse teams. Proficiency with basic computer software tools (e.g., Google Workspace, Microsoft Office, Zoom, Teams, Canva, Adobe, etc). Prior experience working in or managing a peer-led or youth-led program. Experience in supervisory and/or coaching practices, youth development, or trauma-informed care (not required but a plus). Knowledge of New York State’s child welfare, juvenile justice, and mental health systems. Experience supporting organizations through growth, transitions, and/or leadership restructuring (not required, but a plus). Familiarity with grant compliance, data tracking, and program evaluation (not required, but a plus). Demonstrate understanding of the causes and concerns that child welfare impacted youth in NYS experience. Demonstrate understanding of the complex issues facing Black and Latino adolescents. Ability to work effectively as a representative for the organization, team member and independently. Ability to establish and maintain effective and professionally grounded relationships with staff and stakeholders. Excellent oral and written communication skills with ability to adapt information through a lens of neurodivergent equity. Demonstrate strong integrity and compassionate care while providing healing-based support services. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Position: Bilingual Customer Service Representative Location: Bronx, NY Duration: 6 months+ Contract with high possibility of extension!!! Pay rate $24/hr on W2 Note: • Hybrid role. [Training will be ONSITE], • Bilingual – Spanish & English, • Work Schedule: M-F, possibility for Saturday | 7am -330pm (40 hours/ week), • Over-time: Yes, not mandatory but optional, • Industry Background: Customer Service - Call Center Experience - Utilities JOB DESCRIPTION: • High School Diploma or GED, • Receive calls from customers and schedule appointments for the Gas Service Line Inspection (SLI) and Natural Gas Detector (NGD) programs using various systems., • Proactively make calls to customers and schedule appointments for SLI and NGD using various systems., • Perform a high volume of administrative work pertaining to job records., • Provide any and all data corrections, including but not limited to creating new tickets, cancelling tickets, modifying addresses, records as needed, reconciling pictures to inspection/installations, etc) on the work completed using various systems., • Utilize various internal and external systems to reconcile any discrepancies regarding records., • Research and resolve billing issues related to fines for failure to complete inspections., • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. Must have technical or professional skills: • Competency in Microsoft Excel, Word, and Outlook, • Well organized, detail oriented and flexible to handle multiple assignments., • Demonstrate a high level of accuracy, even under pressure., • Excellent interpersonal and telephone skills., • Demonstrate good customer service skills, • Ability to multi-task, • Bi-Lingual in Spanish Flex skills: • Analytical Skills, • Call Center Support Soft Skills: • Sit or stand to answer a phone for the duration of the workday, • Sit or stand to use a keyboard, mouse, and computer for the duration of the workday, • Prolonged sitting while answering phones at a computer terminal for the majority of the workday required. Thanks! GURJANT "GARY" SINGH | LEAD RECRUITER Office 925-297-5994

Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members. Other duties include maintain accurate records and

We’re looking for a Coca-Cola Customer Service Representative to gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, and assist with processing returns and exchanges.Other duties include assist with organizing, stocking, and general upkeep, coo

We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation, gain knowledge of co

Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists.Our compa

Now accepting applicants for Focus Group studies. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Job Title: Work From Home Customer Service Representative. As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. Ability to work independently and manage time effectively.

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations a

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment.This includes fostering community amongst the team through continued education on brand and store initiatives.Acts as a brand representative to promote a positiv

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, we are continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. Enhancing people's lives with an affordable, high-quality fitness

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. Providing outstanding customer service to every patient. Experience working in any high-volume/high-intensity service industry (e.

Hiring immediately for a retail sales associate / customer service representative in the beauty industry. Retail Sales Associate / Customer Service Representative Benefits:. Retail Sales Associate / Customer Service Representative Qualifications:.

Customer Service Representative / Call Center. Customer Service Representative / Call Center Hybrid - Bronx, NY (Training is ON SITE) M-F, 7-3:30pm (Over time is available but not mandatory) 6 Month contract with potential for extension $24/hour.

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.

Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges.Other duties include follow safety procedures and company

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate tasks to ensure deadlines are

We have an opening for a talented Coca-Cola Sales Merchandising Representative to work collaboratively across teams and departments, respond promptly to inquiries and resolve basic issues, and provide excellent service to customers and team members.

Assistant Route Service Sales Representative. Cintas is seeking an Assistant Route Service Sales Representative.

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed.

Respects patient's rights by knocking on the door, calling patient by name and identifying self before entering the patient's room. Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures. Responsible for greeting patients/family, scheduling patient ap

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager.

Proficiency in SAP for order entry and data management.

Customer Service Representative.Location: Bronx, NY 10458 Duration: 12 Months Contract Position.Responds to calls and inquiries from families reaching out to FWCs for support by setting up appointments and/or completing requests for assistance, including follow up and documenting in FWC systems.Unde

Customer Service Representative. Nesco Resource, a national staffing company has partnered with a leading energy client in order to identify a Customer Service rep - bilingual (Spanish a must).

As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. You can do this part-time or fu

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Old Tappan Job ID 2025-230363 JOB OVERVIEW The Lead Care Manager functions as the lead to a group of Care Managers/"Designated Care Managers" during the shift. The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident's Individualized Service Plan (ISP). The Lead Care Manager leads by example in all job responsibilities and is responsible for demonstrating the Mission for Sunrise Senior Living, "to champion quality of life for all seniors" in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: • Provide supervisory support by taking attendance at the beginning of every shift, managing call-offs/no shows, sending open shift messages, and responding to shift requests., • Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying resident room., • Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs., • Assist with meal service in dining room. Coach team members on hospitality standards during meal service., • Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members., • Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required., • Display and encourage flexibility in work schedule by working holidays, evenings, weekends, and additional shifts when necessary., • Prepare for shift by obtaining resident group assignments before care managers arrive and print and hand out to appropriate care managers., • Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers., • Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts., • Cross train and possess credential (including certifications where required by state/province) to safely administer medications if needed during times of high volume or unexpected absence., • Lead by example when clocking in/out and taking proper meal/rest breaks., • Participate in group interview process including job preview video and community tour., • Support onboarding of new team members including shadowing and skills demonstration., • Maintain a safe and secure environment for all staff, residents, and guests by following established safety standards and actively support safety practices., • Report incidents and complete appropriate paperwork immediately., • Communicate any observed or suspected resident change of condition to the department care coordinator and assist care coordinators, when required, in development and/or updates to ISPs and communicating with residents and families., • Prevent and handle conflict by working with the team towards solutions and communicate issues to department care coordinator, when necessary., • Contribute to care manager annual performance review by providing feedback to department care coordinator., • Project a positive, professional, and friendly image through action, words, and dress., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests., • Ability to appropriately react to and remain calm in difficult situations, • Ability to handle multiple priorities, • Competent in organizational and time management skills, • Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • High School diploma or GED strongly preferred and may be required per state/provincial regulations, • Ability to read and write and communicate effectively with Care Managers, Community Managers, residents, and family members, • Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:, • CPR, • First Aid, • Medication Management, • Any other applicable certifications, • Must be at least 18 years of age, • Previous experience working with seniors and desire to serve and care for seniors, • Demonstrate leadership competencies, • Ability to make choices, decisions, and act in residents' best interests ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Old Tappan Job ID 2025-227398 JOB OVERVIEW The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Marketing and Sales • Study the market and create a dynamic, successful Sales Plan., • Use discretion and independent judgment in identifying referral sources and determining how much time to devote to particular marketing strategies., • Develop strategy for each prospect from initial inquiry through the final decision., • Plan each customer interaction., • Maintain a thorough working proficiency of Customer Relationship Management lead tracking database., • Keep all records current on a computerized lead tracking system., • Build customer focused relationships by advancing the lead through the sales process and gaining customer commitment., • Ensure that all team members in the community understand that sales is everyone's responsibility and are knowledgeable and trained in their role of Marketing and Sales., • Conduct weekly strategy and advisory meetings with the Executive Director (ED)., • Submit timely weekly Flash Reports (sales results)., • Provide marketing and sales leadership to all team members.Driving Revenue, • Strive to meet or exceed targeted occupancy and sales., • Leverage multiple revenue drivers (pricing, inventory, services, etc.) that drive the top line.External Business Development, • Generate leads and move-ins from targeted referral sources., • Plan and execute monthly presentations to professional referral sources., • Identify referral sources through site specific research., • Plan call objectives., • Articulate the benefits of referring to Sunrise Senior Living., • Participate in and provide reporting resources for the monthly Referral Development Committee Meeting.Marketing Strategy, • Create and update Quarterly Sales Plan., • Implement Sales Plan., • Conduct bi-annual competitive market research ranking and analysis and accurately report data on the competitor tracking form., • Understand competitive opportunities and threats and present strategic alternatives to combat these to the ED and Regional Director of Sales., • Demonstrate a strong understanding of the senior care market and Sunrise's niche in that market, especially the local competitive environment.Resident Move-In Process, • Review and facilitate the Move-In Packet with the resident and/or family., • Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC)., • Oversee and manage the move-in process as outlined in the Resident Move-In and the Suite Readiness checklists., • Ensure all Sunrise and state/province mandated paperwork and forms are completed on or before the move-in date by the family and/or resident., • Oversee the resident's administrative files to ensure they are fully prepared according to Sunrise and state/province specific regulatory requirements.Financial Management, • Assist in the presentation and value of Sunrise's products and services for our residents, families, team members, and targeted referral sources., • Assist the ED in completing the annual community budget., • Understand and manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line., • Review monthly financial statements and implement plans of action around deficiencies., • Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls., • Understand the internal cost associated with all Sunrise resident care programs.Training, Leadership, and Team Member Development, • Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe., • Develop a working knowledge of state/provincial regulations and ensure compliance., • Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions., • Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the Executive Director., • Keep abreast of professional developments in the field by reading and attending conferences and training sessions., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Goal achievement oriented, • Ability to handle multiple priorities, • Planning and negotiating skills, • Possess written and verbal skills for effective communication and the ability to facilitate small group presentations, • Competent in organizational and time management skills, • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. • College Degree preferred, • Successful marketing and sales experience, • Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications, • Willingness to work independently with little to no day-to-day supervision, • As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance, • Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times #LI-AH1 ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

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