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Job Description Summary The Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner. Duties The Assistant Manager ensures that Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Ensure that shift schedules are organized for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Train, schedule and manage employees in daily tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Assist the Assistant General Manager & General Manager as directed, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Assistant Manager is expected to be consistent with and supportive of the restaurant’s business plan. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Shift Leaders & Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contribute to the restaurant’s success by accomplishing the expected work during each shift consistently Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description- Glazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job Description Airspace Information Center (AIC) Specialist Level: Experienced Job Location: Fort Bliss - El Paso, TX Position Type: Non-Exempt Job Shift: Varies Status: Full Time Job Summary: Responsible to the AIC Facility Chief, Shift Leader, and Federal Aviation Administration (FAA) for the use of designated airspace used by the facility. Coordinates with the Albuquerque Center, Holloman AFB, and assigned Army Aviation Units on activities affecting airspace and range prioritization and utilization IAW Ft Bliss Regulation 385-63, DPTMS Range Branch Scheduling, AR 95-2, FB 95-1, and TC 3-04.15. Keep the AIC Facility Chief appraised of any unusual or emergency situations and activities. Responsibilities: • Perform and accomplish pre-duty requirements: check the Bliss Radio bulletin board, facility read file, perform equipment checks, and obtain shift change-over briefing • Responsible for ensuring flight safety, flight following activities and advisory notifications for aircraft operating in assigned restricted areas, ranges, training areas/sectors, corridors, routes, and temporary restricted operation zones (ROZ), • Responsible for ensuring range information, local NOTAMS, weather advisories/warnings, and flight following activities are issued to aircraft operating within the Ft Bliss R5103, R5107 and training/maneuver areas between Ft Bliss and the Restricted Areas • Report and document equipment problems; coordinate with maintenance production control, • Coordinate with Biggs Airfield Operations on any emergencies, precautionary landings, missing or overdue aircraft under our control; implement radio searches for overdue or lost aircraft, • Coordinate Search and Rescue (SAR) and MEDEVAC aircraft to the accident/incident site, • Coordinate request for cease-fire from Range Operations for all applicable ranges which may impede the Lifeguard route of a medevac flight operations • Relay all reports of unusual activities including forest fires, vehicle accidents, or suspected criminal activity to Range Operations--provide assistance as requested; document all event actions, • Ensure all end-of-shift facility records, documents, and traffic count are correctly completed, • Possess a valid FAA Form 7220-1 (Air Traffic Control Specialist Certificate), • Required to obtain an Airspace Information Center (AIC) Facility Rating, • Required to obtain and maintain secret clearance, • Excellent verbal and written communications skills, • Computer savvy and proficient with Microsoft Office TechWise is proud to be an equal opportunity employer.

Job Description- Glazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job Description Summary The Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner. Duties The Assistant Manager ensures that Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Ensure that shift schedules are organized for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Train, schedule and manage employees in daily tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Assist the Assistant General Manager & General Manager as directed, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Assistant Manager is expected to be consistent with and supportive of the restaurant’s business plan. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Shift Leaders & Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contribute to the restaurant’s success by accomplishing the expected work during each shift consistently Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description- Glazing Saddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” - making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 1st Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and am operations of the store. The 1st Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Maintain a clean, neat Glazing Saddles issued uniform at all times., • Company provides uniform of 1-cap, 1-polo shirt, 1-name tag and 1-apron to an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes or boots must be worn at all times. Maintain a clean, neat Glazing Saddles-issued uniform at all times., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Performs other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Assist in Follow up and resolve all Krispy Kreme, Glazing Saddles & Store customer, employee and vendor complaints as soon as possible and according to company standards. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job Description Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale, • Train new and current team members on tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities, • Complete all required administrative duties and daily paperwork including required checklists, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently, • Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job DescriptionPrimary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction. • Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return., • Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately., • Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards., • Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC., • Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests., • Effectively trains Crew Persons utilizing the existing training program., • Provides regular performance feedback to motivate and improve the performance of all Crew Persons., • Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale., • Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations., • Makes sound business decisions quickly to ensure Guests receive service beyond their expectations., • Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork., • Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management., • Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner., • Holds employees and self accountable for the methods and processes used to achieve results., • Is completely focused on and driven by the Guest., • Is of high personal integrity and treats all employees with honesty, respect and dignity., • Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization. EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance. ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy. HOURS Must be able and willing to work flexible hours including opening and closing shifts. Skills & Abilities: Demonstrates and/or possesses the following: • Basic knowledge of computers., • Organizational, planning and time management skills., • Team building skills., • Problem solving skills., • Ability to troubleshoot cash handling problems; good mathematics skills., • Excellence in performing the duties of all work stations and in completing assigned tasks and duties., • Ability to look at the restaurant operations (from a customer’s viewpoint)., • Stand for long periods of time., • Bend and stoop., • Work around heat., • Work around others in close quarters., • Move throughout the restaurant and visually observe restaurant operations and employee work performance., • Lift 50 – 75 pounds., • Work with various cleaning products. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Flexible schedule Shift Lead Job DescriptionEmployer: You are employed by Smoothie Sailing LLC. We are an independent franchisee of Smoothie King Franchises, Inc. Job Purpose Shift Leads serve as the Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a healthy and active lifestyle but, also, provide guidance to Team Members when General Managers are not in the store. Duties and Responsibilities Composure • Thinks on their feet" at all times regardless of internal or external pressures, • Informs General Manager to all problems or unusual matters of significance, • Assists Team Members at the point of sale (POS) with upsellingDelegation, • Ensures all Members of Team work together to maintain efficient store operations, • Assists in Team Member management during scheduled shiftsDrive For Results, • Supports and adheres to company standards for operations, marketing/communications and brand identity, • Encourages Team Members on shift to exceed goals and complete all checklist tasksEthics and Values, • Fulfills cash handling and inventory reporting responsibilities with honesty, • Is trusted and relied upon with sensitive information from both their Team and General Manager, • Lives and promotes the culture, values, vision and mission of Smoothie King, • Does things the right way Exemplifies operational standards to Team Members when completing tasks around the storeGuest Focus, • Is responsible for product and Guest Service experience, • Ensures Guests purpose is met when smoothies are ordered, • Greets and engages with the Guest to provide a friendly experience, • Ensures self and team on shift demonstrate Guest comes first attitude, • Blends smoothie according to the recipe ticket for a consistent tasteSelf-Development, • Is willing and looking to take on new tasks outside of their role, • Asks for feedback from General ManagerTime Management, • Shows up on time for work, • Balances personal life without interference to their work schedule at Smoothie King, • Talks through checklist tasks with Team Members that need to be completed during the shift Experience Requirements • 6 or more months Guest Service experience in a restaurant or retail environment Essential Job Functions • Ability to lead both by example and direction in a fast paced environment, • Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products and powdered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, grains, and spices without posing a direct threat to personal health and safety, • Ability to follow procedures and willingness to comply with dress code requirements, • Ability to keep the store clean and follow food safety regulations, • Ability to operate a blender and POS cashier system, • Ability to move boxes, weighing up to 55 lbs throughout the store, • Ability to position self to bend, reach and scoop through assigned shifts, • Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 F to -10 F

Job Description Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale, • Train new and current team members on tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities, • Complete all required administrative duties and daily paperwork including required checklists, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently, • Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. Job Functions: • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance, • Enthusiastically greet and welcome fans to the Dairy Queen brand, • Strive to exceed fan expectations and deliver fan first service through timely and quality service, • Assist in the management of specific areas of the restaurant during scheduled shifts, • Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow, • Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team, • Ensure that the restaurant is properly organized and staffed, • Create and maintain a positive, safe, clean, and inviting environment for fans and team members, • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards, • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members, • Models performance standards for all team members and work stations, • At all times exhibit a genuine passion for excellence, • Minimum 6+ months of high volume quick service restaurant experience required, • High School diploma or equivalent, • Must be capable of supervising specific areas of the business in a fast-paced environment, • Strong knowledge and application of safe food handling practices, • Must be ServSafe® certifiable, • Highly organized and detail oriented, • Work well under pressure packed situations while maintaining a great attitude, • Comfortable standing for entire shift and able to lift 50 pounds, • Exhibit good manners, proper personal hygiene, and promptness, • Have fun and maintain a positive attitude at all times!

Job DescriptionSaddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep of all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly, customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Perform other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionSaddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep of all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly, customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Perform other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.

Job DescriptionSaddles, Krispy Kreme Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed”--making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot. Overview of Position: The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager. Position Responsibilities: • Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation)., • Must be able to efficiently perform all duties related to opening and closing procedures., • Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales., • Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets., • Assist the management team with promoting store sales through local store marketing., • Manage company resources responsibly including cash, inventory, and equipment., • Complete required corporate reporting documentation timely and accurately., • Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance., • Understand and implement store quality control procedures, including Krispy Kreme standards., • Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours., • Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources., • Greet customers with a sincere smile and listen carefully to their needs., • Maintain a high level of store sanitation and cleanliness., • Assist in the proper upkeep of store facility, office equipment and doughnut production line., • Assist in scheduling maintenance to prevent equipment failure., • Report any equipment failure or issues to supervisor in a timely manner., • Assist in properly maintaining and upkeep of all delivery vehicles., • Assist in coaching, training, documentation, and dispute resolution of employees., • Assist in building a team of friendly, customer-focused employees., • Demonstrate leadership in employee development., • Consistently enforce all store policies, standards, and practices and model them yourself., • Assist management team in implementing directives from Krispy Kreme corporate and Glazing Saddles management., • Maintain store organization to promote efficient operations., • Perform other related duties as assigned., • Follow all Krispy Kreme standards for Food Safety Program and HACCP Plans., • Company provides Uniform of 1-cap, 1-tee shirt, 1-name tag and 1-apron as an employee to be worn during shift. Employee must wear blue jeans (no holes, washout or ripped) and black belt. Non-Slip shoes must be worn at all times. Maintain a clean, neat Glazing Saddles issued uniform at all times. Essential Skills and Experience: • High School Diploma or equivalent, • Must be able to read and communicate using the English language, • Ability to make simple mathematical calculations, • Food Service experience, • Proficient in Microsoft Excel, Word and Outlook, • Pleasant disposition, sociable, accommodating nature, and enthusiastic, • Ability to organize and manage multiple priorities, • Ability to lead people and get results through others, • Ability to work with minimal onsite supervision, • Experience with basic equipment repair and maintenance, • Hot Schedules Experience, • Manufacturing equipment knowledge Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing duties of job, employee is occasionally required to stand, walk, sit, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must lift and/or move up to 50 pounds, occasionally overhead. Must be able to fill two (2) doughnuts at one time. Must be able to operate a forklift or pallet jack; pushing or pulling up to 2,500 lbs.