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Job Description About the Job: Hammer & Nails West LA is looking for the perfect candidate to fill our position as a Sales Associate / Member Concierge. Be the first and last impression for every guest and make each experience matter. Come join our team and be the best part of someone's day. This position is very sales-oriented and is compensated on an hourly and commission structure based on sales! The goal is to promote this role into the acting General Manager of this location. At Hammer and Nails, we provide more than just a haircut or manicure; we provide an experience that men can't get anywhere else. Our concept welcomes men into the art of grooming by offering the exceptional technical services of an old school barbershop and nail salon, with the feel of an exclusive lounge where any man can put his feet up in our over-sized leather chairs, sip his favorite aged scotch, and relax while being treated like a king. We believe in affordable luxury experiences that aren't pretentious, but accessible to everyone. Here, we don't rush our services to turn guests around, we take our time. We know quality is in the details. Our artists craft a unique experience by educating their guests on grooming routines, products, and services that fit their lifestyles. Trained sales and marketing professionals manage your guests to ensure you stay busy behind the chair, focusing on the thing you love most. We are seeking passionate artists who are obsessed with their craft, want to grow professionally, and love the art of hospitality. If this sounds like you, let's do this- we can't wait to meet you! We are currently looking for candidates with the following skills and credentials: • Salon and/or Gym front desk experience., • Sales experience is a HUGE PLUS., • Membership sales experience a BIGGER PLUS!, • Scheduling appointments., • Accurately book, change, and cancel client appointments., • Utilize computers with skill and proficiency., • Maintain a clean, safe, fully stocked, and well-organized work area., • Manage inventory accurately., • Properly open and close each day according to Salon Procedures. Responsibilities: • Ability to manage day-to-day operations to run a salon., • Commitment to work a flexible schedule, including weekends and evenings., • Ability to work in a fast-paced environment., • Listen and address customer/employee complaints and concerns., • Basic computer skills. If this describes you, then please send us your resume. Come join an amazing team in one of the most popular areas in LA. About Hammer & Nails Grooming Shop For Guys: Hammer & Nails is the premier destination for men's grooming services. We provide an unparalleled experience to fit all your needs. We’ve built a man cave and it has everything you’d expect and more. You get your own TV, top of the line noise canceling headphones, no bright lights shining in your face, a complimentary frosty beverage, or one with a nice smooth finish, if you’d like (and who wouldn’t)? Every seat you kick back in is custom crafted to our specifications with your comfort being priority number one. Whether it’s the all black, classic barber chair, the hand-fabricated seats in our reception area or the oversized and oversized leather chairs in the hand and foot grooming room, you are gonna feel like a modern-day king. And, oh yeah, you can get an amazing manicure, pedicure, haircut, shave, facial or wax to get you on point.

Job DescriptionDescription: Now Hiring: Weekend Day Porter Keep Properties Shining. Be the Friendly Face Everyone Notices. Location: 22815 Victory Blvd., West Hills, CA 91307 Schedule: Saturday & Sunday, 8:00 am - 4:30 pm (16 hours) Pay: $18.47 per hour, Paid Weekly About LOT Commercial Property Services LOT Commercial Property Services is a fast-growing commercial maintenance company specializing in retail centers and commercial properties. With over 100 million square feet under management, we know one thing for sure: great properties start with great people. Our Day Porters are the heartbeat of our sites—keeping spaces clean, welcoming, and ready for business every single day. If you take pride in your work and enjoy being on the move, this role is for you! What You’ll Do As a Day Porter, you’ll be the eyes and ears of the property, making sure everything looks its best: • Keep the property clean and presentable throughout the day, • Pick up trash and empty receptacles, • Sweep, mop, dust, and wipe down surfaces, • Clean restrooms and high-traffic areas, • Clean exterior doors, windows, and windowsills, • Remove debris like stickers, gum, spills, and graffiti, • Walk the property regularly to inspect cleanliness, • Report maintenance or repair needs to your supervisor, • Always use required safety equipment (we’ve got you covered!)Requirements: ? What We’re Looking For You might be a great fit if you are: • A strong communicator in English or Spanish – both written and verbal, • Familiar with using a mobile device (such as a cell phone or tablet) regularly for time keeping and document review, • Enjoys providing friendly customer service, • Reliable, punctual, and detail-oriented, • Comfortable working independently, • Physically active and enjoy being on your feet outdoors, • Experienced in janitorial, custodial, or porter work (preferred—but not required!) Physical Requirements: • On your feet throughout the shift, • Bending, stooping, kneeling, reaching, pushing, pulling, • Lifting and carrying up to 50 lbs, • Walking stairs and large properties regularly What We Offer We believe in taking care of our team: • Weekly Pay with optional direct deposit, • 401(k) with Company Match, • Company-provided life insurance, • Growth opportunities in a fast-growing company, • A supportive, inclusive workplace culture Our Culture We value diversity, respect, and individuality. At LOT, you’re encouraged to be yourself while building a career you can be proud of. This employer participates in E-Verify and will provide the federal government with your form i-9 information to confirm that you are authorized to work in the U.S. Want to work in a friendly, fast-paced environment where opportunities for advancement abound? We believe that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. We are committed to celebrating diversity and to fostering a diverse working community. All offers of employment are contingent upon successfully passing a pre-employment background check, drug screening, and physical endurance test relevant to the job requirements. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Job DescriptionDescription: Now Hiring: Part-Time Day Porter Keep Properties Shining. Be the Friendly Face Everyone Notices. Location: 10823 Zeizah Ave. Granada Hills, CA 91344 Schedule: Saturday 7:00 am - 3:30 pm & Sunday 7:00 am - 1:30 pm (weekend only) Pay: $18.47 per hour, Paid Weekly About LOT Commercial Property Services LOT Commercial Property Services is a fast-growing commercial maintenance company specializing in retail centers and commercial properties. With over 100 million square feet under management, we know one thing for sure: great properties start with great people. Our Day Porters are the heartbeat of our sites—keeping spaces clean, welcoming, and ready for business every single day. If you take pride in your work and enjoy being on the move, this role is for you! What You’ll Do As a Day Porter, you’ll be the eyes and ears of the property, making sure everything looks its best: • Keep the property clean and presentable throughout the day, • Pick up trash and empty receptacles, • Sweep, mop, dust, and wipe down surfaces, • Clean restrooms and high-traffic areas, • Clean exterior doors, windows, and windowsills, • Remove debris like stickers, gum, spills, and graffiti, • Walk the property regularly to inspect cleanliness, • Report maintenance or repair needs to your supervisor, • Always use required safety equipment (we’ve got you covered!)Requirements: ? What We’re Looking For You might be a great fit if you are: • A strong communicator in English or Spanish – both written and verbal, • Familiar with using a mobile device (such as a cell phone or tablet) regularly for timekeeping and document review, • Enjoys providing friendly customer service, • Reliable, punctual, and detail-oriented, • Comfortable working independently, • Physically active and enjoy being on your feet outdoors, • Experienced in janitorial, custodial, or porter work (preferred—but not required!) Physical Requirements: • On your feet throughout the shift, • Bending, stooping, kneeling, reaching, pushing, pulling, • Lifting and carrying up to 50 lbs, • Walking stairs and large properties regularly What We Offer We believe in taking care of our team: • Weekly Pay with optional direct deposit, • 401(k) with Company Match, • Company-provided life insurance, • Growth opportunities in a fast-growing company, • A supportive, inclusive workplace culture Our Culture We value diversity, respect, and individuality. At LOT, you’re encouraged to be yourself while building a career you can be proud of. This employer participates in E-Verify and will provide the federal government with your form i-9 information to confirm that you are authorized to work in the U.S. Want to work in a friendly, fast-paced environment where opportunities for advancement abound? We believe that a diverse culture means more than just recognizing our differences. A truly diverse culture allows you the opportunity and freedom to be yourself. We are committed to celebrating diversity and to fostering a diverse working community. All offers of employment are contingent upon successfully passing a pre-employment background check, drug screening, and physical endurance test relevant to the job requirements. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Compensation: $26.00 per hour, Full-Time At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright We are looking for our next great team member to join our Front Office team. We are committed to providing you with: • An exceptional benefit plan for associates & family members, • 401K matching program, • Flexible scheduling to allow you to focus on what is important to you, • Highly competitive wages, • Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide. Here is what you will be doing each day: You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift. You will check in guests, answer phones and take reservations, respond to guest complaints, requests and emergencies, process invoice and reconcile accounts. Investigate and resolve out-of-balance accounts, keep accurate financial records and ledgers, help prepare for forecasts and audits. Does this sound like you? You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You have an eye for detail and a passion to provide quality of service to our guests. You have prior Hyatt brand experience, excellent computer, customer service and communication skills. Knowledge of Otelier and Opera Cloud preferred. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description Buck Mason is on the hunt for a flagship Store Manager who lives and breathes our culture, customer experience, and lifestyle. If you're a born leader with a knack for driving business, fostering a killer team, and creating unforgettable experiences for our customers, we want you at the helm. Responsibilities: • Embody the four pillars of a Buck Mason Leader: Business Creation, Adaptability, Merchandising & Operations, and Focus & Prioritization., • Keep Buck Mason’s brand identity at the forefront, driving engagement, knowledge, and passion among your team., • Set daily store goals and individual targets for each team member, keeping everyone focused and motivated., • Be a shining example on the shop floor, acting as a brand ambassador and modeling Buck Mason leadership behaviors., • Coach, mentor, and provide feedback to your team, ensuring every customer has an exceptional experience., • Maintain a top-notch work environment, executing and maintaining Visual Merchandising guidelines with precision., • Harness the power of digital assets to enhance the customer experience and drive sales., • Foster talent retention and development, continuously elevating the capabilities of your team., • Seek feedback from your team, peers, and superiors, always striving to improve and grow., • Lead, inspire, and manage a high-performing, positive store team, driving excellence every step of the way.Required Skills:, • Years of experience: 3-5 years of leadership or management experience in a small or large box specialty retailer, • Customer service is your middle name – you're all about creating memorable experiences for every shopper., • You've got a keen eye for business, always staying ahead of the game and driving results., • Clothing is your passion, and you bring a high-touch ethos to everything you do., • Digitally savvy – you're comfortable navigating social media and e-commerce platforms with ease., • Experience in Menswear or Menswear retail environments is a big plus – you know your stuff., • You've got the chops for retail management, with a track record of success that speaks for itself., • Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays. Here at Buck Mason we believe in transparency and fairness, especially when it comes to compensation. On target first year earnings: $105,000-$115,000 ($85,000- $95,000 base salary + an annual bonus of no less than 2% of your stores net profit). Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. A Guest Experience Agent you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are committed to providing you with: • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in North America for you & your family members Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests You have prior experience as a Guest Experience Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. A Guest Experience Agent you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are committed to providing you with: • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in North America for you & your family members Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests You have prior experience as a Guest Experience Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Bluemercury, we are on a mission to create a brighter future with bold representation for all. With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy's, Inc. nameplate offers a highly curated and premium product assortment across a range of categories. Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. As a Seasonal Bluemercury Beauty Expert (BE) you drive sales and optimize customer service throughout your client interactions while building relationships. You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team. Key Responsibilities: • Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood., • Share Your Product Expertise: Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances. Continuously update knowledge on the latest products and trends in the beauty industry., • Customize Recommendations: Offer tailored product recommendations based on individual client needs, preferences, and skin types. Conduct product demonstrations and provide application tips to enhance customer experience., • Sales & Promotion: Drive sales through effective communication of product benefits and promotions. Encourage repeat business by informing customers about loyalty programs and upcoming events., • Support Inventory Management: Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment., • Participate in Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting., • Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement. Qualifications: • Focused on upholding dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague., • Proven experience in retail, preferably in the beauty industry., • Strong interpersonal and communication skills., • Passion for beauty and staying updated with the latest trends and products., • Ability to work flexibly, including weekends and evenings., • High school diploma or equivalent; beauty certification is a plus., • Flexible availability, including days, evenings, weekends and holidays, • Self-motivated, stays current and supports operational excellence, • Strong interpersonal skills and ability to communicate and share knowledge, • Resourceful and able to adapt quickly to changing priorities, • 1-2 years of direct experience is required, • Advanced authority and expertise in a specific brand is preferred Physical requirements you will perform: • Prolonged periods of standing/walking around the store or department, • Prolonged exposure to fragrance and home fragrance products., • Frequent use of computers, handheld electronic equipment and cash registers, • Reaching, crouching, kneeling, stooping and color vision, • Lifting and moving items weighing up to 25 lbs. What we can offer you: • An inclusive, challenging, and refreshingly fun work environment, • Empowerment to perform impactful work with tangible results, • Commission and bonus opportunities, • Merchandise discounts and gratis, • Paid time off (PTO) for full time hourly employees, • Coverage across medical, dental, vision, and 401K., • Advancement opportunities and mentorship to grow your career, • Employee Assistance Program (mental health and financial literacy resources), • Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright We are looking for our next great team member to join our Front Office team. We are committed to providing you with: • An exceptional benefit plan for associates & family members, • 401K matching program, • Flexible scheduling to allow you to focus on what is important to you, • Highly competitive wages, • Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide. Here is what you will be doing each day: You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift. You will check in guests, answer phones and take reservations, respond to guest complaints, requests and emergencies, process invoice and reconcile accounts. Investigate and resolve out-of-balance accounts, keep accurate financial records and ledgers, help prepare for forecasts and audits. Does this sound like you? You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You have an eye for detail and a passion to provide quality of service to our guests. You have prior Hyatt brand experience, excellent computer, customer service and communication skills. Knowledge of Otelier and Opera Cloud preferred. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. A Guest Experience Agent you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are committed to providing you with: • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in North America for you & your family members What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests Does this sound like you? You have prior experience as a Guest Experience Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit.

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. A Guest Experience Agent you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are committed to providing you with: • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in North America for you & your family members What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction, • Receive, input, retrieve and relay messages to guests Does this sound like you? You have prior experience as a Guest Experience Agent in a hotel or in a high-volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit.

Job DescriptionAbout the Job:Hammer & Nails West LA is looking for the perfect candidate to fill our position as a Sales Associate / Member Concierge. Be the first and last impression for every guest and make each experience matter. Come join our team and be the best part of someone's day. This position is very sales-oriented and is compensated on an hourly and commission structure based on sales! The goal is to promote this role into the acting General Manager of this location. At Hammer and Nails, we provide more than just a haircut or manicure; we provide an experience that men can't get anywhere else. Our concept welcomes men into the art of grooming by offering the exceptional technical services of an old school barbershop and nail salon, with the feel of an exclusive lounge where any man can put his feet up in our over-sized leather chairs, sip his favorite aged scotch, and relax while being treated like a king. We believe in affordable luxury experiences that aren't pretentious, but accessible to everyone. Here, we don't rush our services to turn guests around, we take our time. We know quality is in the details. Our artists craft a unique experience by educating their guests on grooming routines, products, and services that fit their lifestyles. Trained sales and marketing professionals manage your guests to ensure you stay busy behind the chair, focusing on the thing you love most. We are seeking passionate artists who are obsessed with their craft, want to grow professionally, and love the art of hospitality. If this sounds like you, let's do this- we can't wait to meet you! We are currently looking for candidates with the following skills and credentials: • Salon and/or Gym front desk experience., • Sales experience is a HUGE PLUS., • Membership sales experience a BIGGER PLUS!, • Scheduling appointments., • Accurately book, change, and cancel client appointments., • Utilize computers with skill and proficiency., • Maintain a clean, safe, fully stocked, and well-organized work area., • Manage inventory accurately., • Properly open and close each day according to Salon Procedures. Responsibilities: • Ability to manage day-to-day operations to run a salon., • Commitment to work a flexible schedule, including weekends and evenings., • Ability to work in a fast-paced environment., • Listen and address customer/employee complaints and concerns., • Basic computer skills. If this describes you, then please send us your resume. Come join an amazing team in one of the most popular areas in LA. About Hammer & Nails Grooming Shop For Guys:Hammer & Nails is the premier destination for men's grooming services. We provide an unparalleled experience to fit all your needs. We’ve built a man cave and it has everything you’d expect and more. You get your own TV, top of the line noise canceling headphones, no bright lights shining in your face, a complimentary frosty beverage, or one with a nice smooth finish, if you’d like (and who wouldn’t)? Every seat you kick back in is custom crafted to our specifications with your comfort being priority number one. Whether it’s the all black, classic barber chair, the hand-fabricated seats in our reception area or the oversized and oversized leather chairs in the hand and foot grooming room, you are gonna feel like a modern-day king. And, oh yeah, you can get an amazing manicure, pedicure, haircut, shave, facial or wax to get you on point.