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Job Description Elevate Your Real Estate Career with The Rafeh Group! Are you a driven real estate agent eager to advance your career with a brokerage that truly values your growth and success? Welcome to The Rafeh Group, where your achievements are our mission! In the ever-evolving world of residential real estate, adaptability is key. At The Rafeh Group, we don't just adapt to change; we embrace it with enthusiasm. We are at a transformative stage, offering our agents unparalleled support and opportunities to achieve their dreams of closing more escrows and building a thriving career. The Rafeh Group is part of an elite network of brokerages renowned for delivering the industry's highest-converting leads. Our secret? We don't just provide leads; we cultivate lead conversion experts. Through our partnership with Zillow, we offer our agents a continuous flow of high-quality live tour requests, connecting you directly with motivated buyers eager to view properties. Whether you're a seasoned professional or new to the field, our proven training program empowers you to develop and refine your lead generation strategies. We'll guide you in leveraging Zillow's live tour requests to accelerate your business growth. The results speak for themselves – our agents consistently achieve the impressive milestone of closing 2-3 escrows a month within their first 90 days on our team, all thanks to our premium leads and world-class training. Our onboarding and training processes are unparalleled in the industry. Your first 5 days with us will be an exciting, intensive journey. You'll acquire a comprehensive skillset, from mastering lead conversion techniques to conducting outstanding buyer/seller consultations and becoming proficient with contracts. Our goal? To get you showing properties and closing deals as swiftly as possible. What We Seek in Our Agents: • A passion for representing sellers and buyers in residential real estate transactions, • Proficiency in drafting residential purchase agreements and listing agreements, • Skill in conducting thorough property evaluations to determine accurate property values, • A commitment to being readily available and responsive to clients' needs, • Diligence in keeping all systems and CRM tools updated with information from our channel partners, including Zillow What You Can Expect from Joining The Rafeh Group Family: • Instant access to Zillow's live tour requests – imagine connecting with motivated buyers the moment they request a showing online, • A lucrative compensation plan that makes earning six figures or more not just possible, but achievable, • Zero desk or junk fees – we operate a streamlined operation to maximize your commissions, • Continuous support from our dedicated team leads and brokers – at The Rafeh Group, no one gets left behind, • In-house transaction coordinators to ensure you have all the tools and support for seamless deal closings Your dream of selling dozens of homes annually isn't just within reach – it's a reality we're committed to helping you achieve. Don't let another day pass you by. Click that apply button now, and let's start a conversation that could transform your real estate career. At The Rafeh Group, we're deeply committed to fostering a diverse and inclusive workplace. We proudly offer equal employment opportunities to all employees and applicants, believing that our differences make us stronger. Join us, and discover the difference a truly supportive, innovative brokerage can make in your real estate journey! Job Type: Full-time Pay: $48,226.91 - $196,492.21 per year Benefits: Flexible schedule Schedule: Monday to Friday, Self-determined schedule, Weekend availability Supplemental pay types: Bonus pay, Commission pay

Job Description Who Are We? Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. Position Overview: • Job Title: Leasing Consultant, • Salary: $20.00 - $24.00 per hour, depending on qualifications, education, and prior experience, • Schedule: Monday - Friday, • Explore Pierce Park Apartments: https://pierceparkipgliving.com/ Position Summary: We are seeking a dedicated Leasing Consultant to support the operations at Pierce Park Apartments, a 430-unit tax credit and project-based Section 8 (affordable) apartment community located in Pacoima, CA. This role requires strong sales and leasing skills, and is responsible for all aspects of leasing, including showing and leasing apartments through effective selling and closing techniques, processing applications, interacting with current and prospective residents and vendors, and promoting positive and proactive resident relations. As a part of a community-focused team, you will play a vital role in serving residents with care, responding to service requests promptly and professionally, and take pride in maintaining the property to the highest standards. How you will make an impact: • Represent Investment Property Group in a positive and professional manner at all times., • Assist in all aspects of leasing, including touring, processing applications, answering phones, and managing inquiries., • Conduct property tours for prospective tenants through apartment community, units, and common areas., • Develop marketing strategies to attract prospective tenants, including follow-up on leads and hosting promotional events., • Foster positive and collaborative relationships with residents, employees, and associated agencies., • Complete resident move-ins and move-outs in compliance with company procedures., • Work closely with property manager and maintenance teams to ensure seamless living experience for residents., • Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies., • Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders., • Contribute to the achievement of occupancy goals and promote quality living experience for residents by effectively performing leasing tasks., • Serve as a resource for management and assistance in the development and communication of more efficient methods of maintaining the apartment community. Qualifications & Requirements: • 1+ years’ experience as a leasing agent at a multifamily community of 100+ units is preferred but not required., • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members., • Exceptional time management and problem-solving skills., • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic., • Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property., • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement., • Ability to handle complaints and ensure community standards are upheld., • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities., • Marketing and sales skills to promote vacant units or lots and maintain high occupancy rates. What Will Make You Stand Out: • Bilingual in Spanish and English is preferred but not required., • 1+ years' experience working at a tax credit, project-based or LIHTC multifamily community is preferred but not required. Benefits • Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more., • 401k with company match., • Accrued 4-weeks of paid time off (PTO). We are a growing property management company with new opportunities emerging every day. Explore our open positions to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow! WE ARE AN EQUAL OPPORTUNITY EMPLOYER Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

Job Description Showing Agent Real Estate We are looking for a real estate agent who wants to stay active in the field, work directly with buyers, and build a strong foundation in real estate while earning rewarding commissions. This is a strong fit for someone who enjoys meeting people, touring homes, and learning through hands-on experience alongside experienced real estate professionals. You will learn how to guide buyers through property tours, schedule and manage showing activity, and build confidence in client interactions. As you gain experience, you will develop a better understanding of the home-buying process and how successful agents help clients navigate important decisions from the initial conversation through closing. Working alongside productive real estate agents, you will learn proven systems, strengthen communication skills, and develop the habits that support long-term success. The focus is on building consistency, staying organized, and creating positive client experiences while gaining valuable real-world exposure. This is an excellent opportunity for someone who wants to learn the business from the ground level while building toward becoming a producing buyer agent and creating a path toward listing opportunities in the future. Interested? Apply now. Compensation: $70,000 - $175,000 at plan Responsibilities: • Research information about potential properties, communities, schools and amenities so client questions may be answered, • Help buyers with refining their home criteria and select additional homes to show, • Schedule and attend on-site property inspections with clients and vendors to help ensure a smooth process, • Coordinate with clients, listing agents and home sellers to schedule showings on a timely basis, • Identify homes to show that meet buyers’ needs and budgets to help make more sales, • Real estate sales, • Lead generation, • Lead follow-up, • Close appointments, • Set appointments, • Sales scripts mastery, • CRM and database drip campaigns, • Ongoing training Qualifications: • Present yourself in a professional manner, • Ability to spend a large amount of time driving in your car, • Self-starter and able to work with minimal supervision, • Technologically proficient and able to learn new programs with ease, • A real estate license is required in order to work with clients and earn commissions, • Great communication, • Sales experience About Company KW Larchmont is Los Angeles' most collaborative office. We are the home for dozens of teams and top producers who consistently rank among the top 5% in all of Los Angeles County! Month over month, we consistently out-produce the MLS in Listings Sold, Listing Volume, and Contracts Written. On top of this, our new agent coaching program offers a path to success that includes leads. With our daily training and our unique coaching model, we take pride in stating that over half of our newest associates are in escrow within 60 days of joining KW Larchmont. For our seasoned agents, we are seeing an average of 50% growth in profitability through our technology and state-of-the-art marketing. Whether you're interested in joining one of our top-producing teams or looking to start your career, it would be an honor to work with you!

Job Description Real Estate Showing Agent – Build Real Momentum and Grow Your Income Every Day If you're looking for a real estate role that keeps you active, engaged, and consistently building the kind of client relationships that turn into a long-term career, this is a strong opportunity to do exactly that. As a Showing Agent, you'll be working hands-on with motivated buyers, touring properties, and playing a direct and meaningful role in helping clients move forward confidently toward one of the biggest decisions of their lives. This position is designed to keep you focused on the high-impact activities that actually build a real estate career — meeting clients face to face, showing homes, and creating buying experiences that build genuine trust and move deals forward with purpose. While you're doing all of that, you'll also be learning the systems, habits, and professional disciplines that separate agents who build lasting careers from those who struggle to find consistent traction. Structured processes, real mentorship, and a team environment designed around consistency and productivity will support you every step of the way. This is an outstanding fit for someone who genuinely enjoys working with people, thrives when they're busy and in motion, and wants to build real confidence through hands-on daily experience rather than sitting on the sidelines waiting for something to happen. With clear expectations set from the start and ongoing support around you at all times, the consistent daily activity this role demands translates directly into the kind of momentum that builds a career worth having. First-year earning potential when goals are met: $160,000+ If you're ready to sharpen your skills, grow your income in a meaningful way, and start building your reputation as a trusted and reliable real estate professional, apply today, and let's start the conversation about where this opportunity can take you. Compensation: $97,000 - $225,000 yearly Responsibilities: • Guide clients through property tours, ensuring they feel informed and confident in their decisions., • Coordinate with clients to schedule showings that fit their needs and preferences., • Provide detailed insights on each property, highlighting features that align with client priorities., • Communicate promptly and effectively with clients, answering questions and addressing concerns., • Collaborate with the sales team to ensure seamless transitions from showing to closing., • Maintain up-to-date knowledge of the local real estate market to offer clients the best advice., • Utilize feedback from clients to refine showing strategies and enhance client satisfaction. Qualifications: • Ability to communicate clearly and effectively, ensuring clients feel informed and supported., • Proven track record of managing schedules and coordinating multiple appointments seamlessly., • Strong knowledge of the Los Angeles-Long Beach-Glendale real estate market and its trends., • Ability to provide insightful property tours that align with client needs and preferences., • Experience in collaborating with sales teams to ensure smooth transitions from showing to closing., • Ability to adapt, showing strategies based on client feedback to enhance satisfaction and outcomes. About Company We're Rise Real Estate, specializing in the dynamic Los Angeles real estate scene. With a comprehensive brokerage framework, we address clients' specific needs with personalized service and professional expertise. Our approach is transparent, ethical, and custom-tailored for a seamless experience. With decades of experience, our high-performing team ensures successful deals and guides you through property decisions with commitment and capability. Trust us for a satisfying and rewarding real estate journey.

Job Description Showing Agent Opportunity Who you work with matters. We are looking for a real estate agent who wants to build experience through buyer interactions, property showings, and open house activity while earning rewarding commissions. This opportunity is designed for someone who enjoys working directly with people, staying active in the field, and learning how successful agents create long term momentum in real estate. You will gain hands on experience meeting buyers, conducting property tours, hosting open houses, and helping clients explore homes that match their goals. Through consistent exposure to active buyers, you will learn how to ask better questions, understand client needs, communicate property value, and create a positive experience throughout the home search process. Working alongside experienced real estate professionals, you will learn proven systems for follow up, client communication, scheduling, and relationship management. The focus is on developing habits that create consistency while building confidence through real conversations, appointments, and transaction activity. As you continue growing, you will develop the skills needed to manage your own buyer relationships and guide clients through important real estate decisions. This opportunity provides a pathway toward greater responsibility, stronger production, and long term growth within the business. This is a strong fit for someone who enjoys connecting with people, learning through experience, and building confidence through daily activity in a collaborative real estate environment. Interested? Apply now. Compensation: $140,000 at plan commissions Responsibilities: • Schedule and attend on-site property inspections with clients and vendors to help ensure a smooth process, • Oversee the entire process from writing offers to close to ensure client satisfaction, • Find homes that meet buyer clients’ criteria and budget to generate sales faster, • Gather information about potential homes and local communities so you can answer buyer questions, • Schedule showings of homes with buyer clients, listing agents home sellers in a timely fashion, • Lead generation, • Real estate sales, • Buyer lead follow-up, • Set appointments, • Execute appointments, • Sales scripts mastery Qualifications: • Present yourself in a professional manner, • Ability to use or quickly learn real estate specific CRM and marketing/lead technologies, • Self-starter and able to work with minimal supervision, • A real estate license is required, • Great communication, • Sales experience About Company Keller Williams — Los Feliz is one of the most collaborative and culturally rich offices in LA. We are home to some of the top-producing teams and top producers not just in LA but in all of Keller Williams. We consistently rank among the top 5% in all of LA County! Month over month, we consistently out-produce the MLS in Listings Sold, Listing Volume, and Contracts Written. On top of this, our new agent coaching program grooms newly licensed agents into future top-producing agents. With our industry-leading training and technology platform and our unique coaching/mentorship model, we take pride in building our new agents into formidable business owners. For our seasoned agents, we continue to have a hyper-focus on continual growth and scalability through our proprietary technology, models, and systems, and state-of-the-art marketing.

Job Description:\n\nTrue Classic is hiring a Senior Manager/Associate Director, Customer Happiness to own the entire customer experience across every channel we sell on — Shopify (DTC), TikTok Shop, Amazon, wholesale, and retail. This role is accountable for how every customer feels after they meet us: the resolution of every question, the speed of every reply, the consistency of every interaction, and the loyalty we earn on the other side of it. You'll set the vision for what world-class customer happiness looks like at True Classic — and then go build and run it. The mandate is anchored in the post-purchase experience, but it doesn't stop there. We want this leader to look up the funnel — pre-purchase questions, sizing and fit help, the moments that turn a browser into a buyer — and make the experience feel like one brand no matter where a customer finds us. Same voice, same standards, same care, whether someone buys on TikTok Shop at midnight or walks into a retail store on a Saturday. This is an AI-native role by design. We're building the customer happiness function of the future — a blend of in-house-built automation and best-in-class external tooling that lets us resolve faster, personalize deeper, and care at a scale that wasn't possible a few years ago. You should be the kind of operator who reaches for technology to solve a customer pain point before you reach for headcount — and who knows exactly when to let a human take over. How we run it isn't negotiable. Customer Happiness operates on three dimensions in strict priority order — Quality first, Speed second, Cost third — and every metric ladders into one of the three. We never trade down the order. The service bar is Ritz-Carlton, Nordstrom-level: anticipate problems and resolve them before they become a thing, and when a customer does reach out, make it right no matter what, at the fastest possible speed. Support here is not a cost center — it's an acquisition engine through public reputation and pre-purchase help, an LTV engine through fast, fair resolutions and loyalty, and an efficiency engine through AI and automation. You'll own all three. You'll also own True Classic Insiders, our loyalty program — the engine that turns happy customers into repeat customers and advocates. You'll thrive here if you genuinely love customers and treat their problems like your own, if you think in systems and SLAs as naturally as you think in empathy, and if the phrase "we could automate that" makes you lean in rather than flinch. This is a builder's role: real ownership, a real team, and the autonomy to run customer happiness like it's your own business. All of True Classic's roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. While this role lives in customer experience, you'll work shoulder-to-shoulder with Marketing, Merchandising, Operations, Retail, and Marketplace leaders to keep the brand consistent and the experience compounding — everywhere we touch a customer. All of True Classic's roles are global and omni-channel, leading designated areas of accountability across all product categories, countries, and sales and marketing channels. This role will have impact across DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and executional rigor across the enterprise.Areas of AccountabilityVision, Strategy & StandardsSet the vision for what customer happiness means at True Classic, and translate it into a clear, measurable operating plan the team can execute against.Run the function on three dimensions in strict priority order — Quality first, Speed second, Cost third — so every metric and trade-off ladders into one of the three, and we never trade down the order.Define the experience standards — tone, response times, resolution quality, and policy — that apply consistently across DTC, TikTok Shop, Amazon, wholesale, and retail, held to a Ritz-Carlton / Nordstrom-level bar.Own the customer happiness roadmap: where we invest, what we automate, what we build, and what we fix next, prioritized by customer and business impact.Be the internal voice of the customer — bring the truth of what customers are experiencing into the rooms where decisions get made. Key metrics: Company-wide CSAT and QA / experience-standard adherence score — the truest read on whether the vision is actually showing up in how customers feel and how the team performs.AI, Automation & ToolingBuild and run an AI-native customer happiness function — combining best-in-class external platforms (Kodif, Gorgias) with in-house-built automation and agents.Drive autonomous resolution: stand up AI agents that don't just answer questions but take action — process refunds, generate return labels, track and update orders — while protecting the quality and warmth of every interaction.Deploy AI and automation across the whole journey — triage and routing, agent assist, RAG-powered knowledge, and returns/refund automation — and move each from pilot to production with clear governance and guardrails.Treat AI as operational infrastructure, not a novelty: deploy it deliberately, govern it carefully, and scale it intentionally. Know when to automate and when to escalate, when to trust the model and when to trust the human.Own the customer happiness tech stack end-to-end — helpdesk (Gorgias), AI automation (Kodif), Shopify, Klaviyo, and the integrations that connect them — and continuously raise the bar on what it can do.Build the measurement layer that proves it's working: deflection and autonomous resolution rates, cost-per-ticket, throughput per hour, and the quality scores that keep automation honest. Key metrics: Autonomous / AI resolution rate, cost-per-ticket, and throughput per hour — together they prove technology is creating real leverage (resolving more, faster, cheaper) without sacrificing quality.Support Operations & Order ManagementRun world-class day-to-day support across every channel customers reach us on — email, SMS, iMessage, live chat, social DMs (Meta — Facebook and Instagram), TikTok Shop, Amazon messaging, and voice — all flowing into Gorgias as one queue, one set of standards, one team, to clear SLAs for response and resolution.Own the post-purchase moments that matter most: order tracking, lost-shipment investigation, returns, exchanges, refunds, and replacements — handled fast, fairly, and on-policy.Set escalation tiers and protocols so the right issues reach the right people quickly, and own high-priority escalations personally when they count.Make support proactive, not reactive — surface and resolve issues (shipping delays, at-risk orders) before the customer has to ask.Own the knowledge base and FAQ (e.g. Notion) so customers and agents — human and AI — always work from one accurate, current source of truth.Hold every interaction to True Classic's brand, quality, and compliance standards, including data privacy across geographies. Key metrics: First-contact resolution and average resolution time, return / refund cycle time, and refund save rate — resolution speed and quality is the core promise of post-sales support; return and refund cycle time is where customers most feel whether we're fast and fair, and refund save rate is where fair, fast handling protects revenue.Channel & Experience ConsistencyOwn the customer experience across all sales channels — Shopify (DTC), TikTok Shop, Amazon, wholesale, and retail — across all product categories and all geographies.Harmonize policy, voice, and service levels across channels that run on very different rails, so customers get one consistent True Classic experience wherever they buy.Extend the mandate up the funnel: improve pre-purchase and consideration-stage experiences (fit, sizing, product questions) that drive conversion — pre-purchase conversion assist — and reduce avoidable contacts downstream.Partner with channel owners to make sure on-platform experiences — Amazon messaging, TikTok Shop support, retail service standards — reflect True Classic's care and quality. Key metrics: CSAT spread across channels (best vs. worst) and contact rate by channel — consistency shows customers get one True Classic wherever they buy; contact rate flags where a channel's experience is generating avoidable friction.Team & BPO LeadershipLead, coach, and grow a blended team of onshore and offshore team members, plus BPO partners across multiple markets.Build the systems that make a distributed team great: knowledge bases, QA frameworks, performance standards, staffing and coverage models, and clear escalation paths.Manage BPO relationships end-to-end — onboarding, training, quality, and performance — and hold partners to True Classic's standards as if they were in the building.Plan for peak: build the capacity, staffing, and automation to deliver through BFCM, Prime Day, product launches, and every high-volume moment without dropping the experience. Key metrics: QA-score parity across onshore / offshore / BPO teams and SLA attainment (response and resolution times) — quality parity proves the standard holds everywhere; SLA attainment proves the team is staffed and run to deliver it, including at peak.Ratings, Reviews & ReputationOwn the customer's public voice. Manage ratings and reviews across every place True Classic shows up — on-site product reviews (Okendo), Amazon, Google, Trustpilot, the App Store, social, and the long tail of review sites and forums.Build the systems to monitor, respond to, and escalate reviews at scale — protecting the brand's reputation while turning unhappy customers into resolved, retained ones.Drive review volume and quality: design the post-purchase flows and incentives that earn more honest, positive reviews, and lift average rating across channels over time.Feed review and ratings signal into the insight-and-action loop, so what customers say publicly drives the same product, fit, and experience fixes as what they tell us privately.Set the standards and playbooks for review response — tone, speed, and escalation — and hold onshore, offshore, and BPO teams to them. Key metrics: Blended average star rating across channels (Okendo, Amazon, Google, Trustpilot) and review response rate / time — public rating is a direct conversion and trust driver up the funnel, and our front-door acquisition lever; response coverage protects the brand and recovers unhappy customers.True Classic Insiders (Loyalty)Own True Classic Insiders, our loyalty program — its strategy, performance, and roadmap.Use loyalty as a retention and advocacy engine: design the rewards, tiers, and experiences that turn satisfied customers into repeat buyers and word-of-mouth advocates.Connect loyalty to the rest of the customer happiness function and to Marketing, so program members feel recognized at every touchpoint. Key metrics: Member repeat-purchase rate / member LTV and active-member growth — repeat rate and LTV show loyalty is actually driving retention and economics; member growth shows the program is expanding its share of the customer base.Insight & Action SystemsOwn the customer happiness scorecard: CSAT, NPS, CES, first-contact resolution, response and resolution times, contact rate, cost-per-ticket, throughput per hour, refund save rate, and revenue generated in support conversations — and their connection to retention and LTV.Build the systems that capture customer signal at scale — support conversations, feedback, reviews, returns reasons, and behavior — and turn it into structured, trustworthy data.Run the analysis, draw the insight, and make clear recommendations: what's driving contacts, where the experience is breaking, and the highest-impact pain points and opportunities to go after.Close the loop on two levels: resolve the individual issue fast (inner loop), and build the cross-functional systems that route systemic insight to Product, Merchandising, Operations, and Marketing — and drive it through to a fix (outer loop) — so the same problem doesn't come back. The customer is heard twice: once when we resolve their ticket, and again when their signal removes the cause.Own the full path from data to done. You're accountable not just for surfacing insight, but for getting it acted upon — measured by time-from-signal-to-action and by the pain points permanently removed from the customer journey.Report performance in real time and bring a clear point of view on where the experience is winning, where it's slipping, and what we're doing about it. Key metrics: Time-from-signal-to-action and recurring contact-drivers eliminated (with downstream contact-rate reduction) — these prove insight is turning into fixes that permanently remove friction and cost, not just reports. The cheapest ticket is the one we prevent.Cross Functional CollaborationPartner with Marketing to align customer happiness with brand voice, lifecycle, and the broader customer journey.Work with Merchandising and Product to feed customer insight into fit, quality, and assortment decisions.Coordinate with Operations and Supply Chain on fulfillment, shipping, and returns experiences that drive contact volume.Align with Marketplace and Retail leaders to keep the experience consistent across Amazon, TikTok Shop, wholesale, and stores.Collaborate with Data/Analytics and Engineering to build the reporting and in-house tooling that scales the function.Work with Finance on staffing, BPO spend, and the cost-to-serve model.Qualifications8+ years in customer experience, customer service, or customer success — including direct ownership of a customer-facing function at a high-growth DTC or e-commerce brand.Proven experience leading both onshore and offshore teams, and managing BPO partners to a high standard.Hands-on fluency with DTC customer service tooling — Gorgias and Kodif (or comparable platforms such as Kustomer, Richpanel, Gladly, or Zendesk) are particularly important — plus Shopify and Klaviyo.A genuinely AI-native, forward-thinking operator: you've deployed automation and AI agents to resolve customer issues at scale, and you have the judgment to know where they help and where they don't.Track record of building and improving systems — knowledge bases, QA frameworks, SLAs, staffing models — not just running day-to-day operations.Strong command of CX metrics (CSAT, NPS, CES, FCR, contact rate, cost-per-ticket) and how they connect to retention and LTV.A builder and a leader: you can set the vision and roll up your sleeves to deliver it. Comfortable being hands-on in a fast-moving, lean environment.Deep, real customer empathy — you go the extra mile for customers and expect your team to do the same.Strong communication skills and the ability to operate effectively in a fast-moving, matrixed, omni-channel organization.Preferred QualificationsExperience owning customer experience across multiple sales and social channels (DTC, Amazon, TikTok Shop, Met

The Impact You’ll Make Recursion is at the forefront of reimagining drug discovery through the integration of automated cell biology, high-dimensional and diverse data sets, and sophisticated analytics. We are seeking an experienced Senior Manager/Associate Director of Statistical Programming to provide Statistical Programming leadership and expertise in support of clinical development, including oversight of vendors and contract programmers to ensure quality deliverables, and to validate results. In this role, you will: • Lead statistical programming activities across clinical programs, ensuring the development and quality control of tables, listings, figures, analysis datasets. Conduct exploratory statistical analysis to support key decision-making, • Oversee external functional service providers to ensure timely and high-quality programming deliverables, • Develop and maintain standards, guidance, applications, and processes for Statistical Programming operations in adherence with ICH and regulatory requirements, • Drive the adoption of innovative programming technologies and workflows to enhance the efficiency of clinical data review, cleaning, reconciliation, and integration. Additionally, develop analytics tools that enable effective data monitoring and knowledge discovery of clinical data The Team You’ll Join As Senior Manager/Associate Director of Statistical Programming, you'll report directly to the Head of Statistical Programming and will be a key member of the Biometrics Leadership Team. The Biometrics Team is an innovation-driven and execution-minded group of drug development professionals responsible for supporting Recursion's innovative science through novel trial design, data collection, integration, analysis, and enabling data-driven decision making. The Experience You’ll Need • BS/MS degree in life science, computer science, statistics, mathematics, or equivalent relevant degree., • 8+ years of statistics and programming experience with advanced knowledge in pharmaceutical, biotechnology industries, and 5+ years of serving as Lead Statistical Programmer across multiple therapeutic areas., • Demonstrated proficiency in SAS, R, and R-Shiny and mastery of complex graphing techniques to derive analysis datasets, produce tables, figures and listings, and conduct exploratory analyses., • Skilled in developing open-source R packages and visual analytics for exploratory and interactive data analysis, visualization, and insight generation., • Expert knowledge of data standards including CDISC, SDTM, and ADaM, and relevant regulatory guidelines., • Experience with regulatory submissions in the US, Europe, and other regions., • Excellent interpersonal and communications skills including ability of conflict management and resolution. Working Location & Compensation: This is an office-based, hybrid position at our US headquarters located in Salt Lake City, Utah, or our office in New York City, New York. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is $200,600 to $238,400 (USD). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. #LI-DB1 #LI-REMOTE The Values We Hope You Share: • We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust., • We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action., • We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection., • We move with urgency because patients are waiting. Speed isn’t about rushing but about moving the needle every day., • We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy—leaders take accountability for decisive action, and teams own outcomes together., • We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world’s largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale — up to millions of wet lab experiments weekly — and massive computational scale — owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on and _. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.

About ShiftKey ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit _. The role ShiftKey’s scheduling platform is the backbone of what we do - and we’re in the middle of making it dramatically better. We've made a deliberate, focused decision to double down on the platform at the heart of our product: modernizing the codebase, improving supportability, and building a foundation we can confidently evolve and ship features from for years to come. This isn’t a greenfield rewrite for its own sake - it’s a pragmatic, high-impact investment in software that real customers depend on every day. You’d be joining a tight, experienced engineering squad - 6 to 7 senior engineers spanning multiple products and stacks - at a genuinely defining moment for the platform. This isn’t maintenance mode: you’re shaping architecture, setting standards, and leaving real fingertips on a product customers depend on daily. The team has also fully committed to an AI-accelerated SDLC - Claude Code, agent orchestration, LLM tooling - not as an experiment, but as how we actually build software. And the people make it worth showing up: experienced, coordinated, low-ego, and genuinely collaborative. Where you’ll work This is a fully remote position based in the United States. You should be comfortable working asynchronously and partnering with teammates in different time zones. What you’ll be doing Lead backend development on our core scheduling platform modernization - setting Python best practices, guiding architecture decisions, and owning the quality of Python-driven services as the system evolves. Contribute across a multi-product ecosystem (Engage, Auth, Messaging, Time) that spans Python and .NET - this role is built for engineers who thrive across stacks, not single-use specialists. Write APIs, own services review code, and ship - the full range of what senior engineering looks like in practice. Help drive the team’s evolution toward an AI-accelerate SDLC, using tools like Claude Code to orchestrate agents that write, debug, and test software - this is an active part of how we work, not a future ambition. What you’ll need Deep, production-grade Python experience (Python 3.10+) - you write clean, idiomatic code and you’ve set the standard for it on a team before. Meaningful .NET exposure - enough to contribute across our existing product suite and feel comfortable in a mixed-stack environment. Hands-on experience with AI-assisted or agentic development workflows - LLM tooling, multi-agent systems, or similar; you’re already working this way or actively have been. The kind of senior judgment that shows up as good instincts, constructive disagreement, and initiative without needing to be the loudest person in the room. A genuine team-first orientation - ShiftKey engineering runs on collaboration, and we hire for it deliberately. Perks of working for ShiftKey Inclusive and collaborative work environment where all voices are valued. Hybrid-friendly office spaces designed to be fun and engaging. Comprehensive health, vision, and dental coverage. Benefits begin on your first day. Generous PTO and company-paid holidays, including flexible floating holidays. 100% 401(k) employer match up to 6%. Paid parental leave. Wellness support, including access to mental health resources. #LI-Remote Our Commitment to Diversity ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. EEO Statement ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: _

About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the role 💭 The Product Design team shapes the interfaces and experiences that developers interact with every day — from the Dashboard and Admin Portal to AuthKit and our developer documentation. We own the design system (WorkDS and Radix) and partner with product engineers to deliver consistent, intuitive, and delightful experiences across every surface. Our designers obsess over the developer experience, spot opportunities to raise the bar, and drive initiatives end-to-end. We engage directly with customers, discover new perspectives to inform the products we build, and ship code to production. We're looking for a designer who shares a product-minded, systems-driven approach and defaults to working in the open and seeking feedback. We embrace a range of AI tools throughout our workflow, leaning on emerging technologies to improve our workflows and create product innovation. Responsibilities ✔️ Lead greenfield initiatives end-to-end — research, scoping, definition, prototyping, implementation, and iteration — working directly with engineering to solve complex technical problems. You'll navigate ambiguity, adapt when feedback challenges your direction, and evaluate tradeoffs while continuing to raise the quality bar across the platform. Improve existing products across the entire platform (WorkOS Dashboard, Admin Portal, AuthKit, and more), with a focus on usability, accessibility, performance, and consistency. Dogfood our own products and fix paper cuts along the way, shipping improvements directly to production. Engage directly with customers to get feedback, uncover friction, and transform findings into scalable, reusable patterns and flows. The best part: we have Slack channels with each customer! Contribute to our design system in Figma and code (WorkDS and Radix), creating, adapting, and deprecating patterns to keep the platform feeling like one product. Experiment with AI tools and emerging workflows to accelerate exploration and prototyping. When you find something that works, share it with the team. Collaborate across product design, brand design, engineering, solutions engineering, and go-to-market to define, shape, and ship products. We pull teammates in early, share work in progress, and default to working in public. Qualifications 🌟 7+ years designing platforms and/or complex products with information-dense interfaces. Experience with developer tools, enterprise software, or technical B2B products is preferred. Demonstrated systems thinking: you know when to create a new pattern, adapt an existing one to different contexts, recognize when a pattern is needed, and know when to kill one. You account for real-world complexity — edge cases, error and empty states, accessibility, and technical constraints — without letting process slow you down. You ship, learn, and iterate. You can articulate why you made a design decision, not just what you made. You think through alternatives, weigh tradeoffs, and consider how your choices affect the entire product. Experience running user research and translating feedback into insights that shape product direction — including knowing what to prioritize and where design will have the most impact. Proficiency with Figma and a curiosity for what comes next – you should be excited to explore new tools and workflows and share what you learn with the team. Front-end code familiarity, you'll contribute directly to our design system and ship improvements to production, incorporating AI-assisted development into your daily workflow. You spot design gaps across the product and fix them without waiting to be asked. You default to showing work early, sharing prototypes in the open, and pulling in others to get to the right solution faster. Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: • Competitive pay, • Substantial equity grants, • Healthcare insurance (Medical, Dental and Vision) for you and your family, • 401k matching, • Wellness and fitness monthly allowances, • PTO + paid holidays + unlimited sick leave, • Unlimited token usage Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

NOTE: You will be offered the opportunity to work on hybrid-remote position, after going through Allstate training and showing satisfactory performance results, and ability to work independently. Job description We are a fast-growing agency in the Chicago Northwest Suburbs, and we are now accepting resumes for a potential Hybrid Remote agent position. This position offers uncapped pay, including a competitive base salary, commissions, bonuses, prizes, and recognition awards. Agents earn around $50000 - $60000 per year on average. However, some top Agents countrywide following our proven sales training earn $100,000+. Responsibilities We encourage you to apply and bring your abilities if you’re a: Highly driven and performing salesperson: You enjoy prospecting for new customers, demonstrating resiliency and applying your enthusiastic work ethic to generate leads and close deals Desire to win: If friendly rivalries with your sales team/colleagues is your thing, and you go above and beyond to win bonuses and awards, you will become a perennial award winner coupled with exceptional compensation Charismatic person: Your interpersonal skills are second-to-none, and you’re able to apply market insights to identify and cultivate new clients, as well as tailor products and services to meet existing customers’ needs Relationship builder: Your focus is on the long game—building strong relationships with current and new clients, while keeping open lines of communication for future sales opportunities Skills • Effective written, oral communication and presentation skills, • Well-developed persuasion and negotiation skills, • Great interpersonal skills and a proven ability to build rapport with prospective and existing customers and processing a true passion for helping others, • Effective time management and organizational skills and being able to work independently,, • Stellar basic computer skills, • Ability to multi-task, • Bilingual (Spanish) is a plus. Requirements • Previous employment in a sales representative role where you have successfully turned prospects into customers is a plus., • Minimum 1 year experience in insurance sales, • A Property & Casualty (P&C) Producer License is required for the position. Our agency’s number one goal has always been to take care of those on our team, and this is followed closely by making sure our clients have an EXTRAORDINARY experience during every interaction with our team. This experience starts with our Agents who help welcome new clients to our agency family. As a part of our team, your role will be to help the customer secure the best policies with proper coverages to protect them and their family if something were to happen. In other words, you will become a Trusted Advisor. Weekly day range: • Monday to Friday, • No weekends Work setting: • Hybrid work, • Office License/Certification: • Life Insurance License (Preferred), • Insurance Producer License (Required) Good Work. Good Life. Good Hands® The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them. The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co. Flexible work from home options available. Compensation: $50,000.00 - $65,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Spotify transformed how the world listens. Now we're transforming how the world discovers. With over 600 million users, Home is the surface listeners open first — where they meet the music, podcasts, and audio they'll love next. We're reimagining Home for an AI-native age: not a static feed, but an agentic experience that understands intent, takes action, and adapts in real time. This is a defining role for the next era of Spotify's consumer product. As Principal Product Manager for Agentic Surfaces, you'll own the agentic future of Home — our most valuable surface — with a mandate that extends to other surfaces as the strategy matures. A central part of this role is shaping how Spotify's personalization stack evolves in an AI-native age. You'll make clear-eyed strategic calls about where our established recommendation stack continues to play a durable role, and where we deprecate it in favor of new technologies (agents and the Large Personalization Model) balancing ambition against reliability for a surface hundreds of millions of people depend on every day. You'll help define what product management means in an AI-native age, where the work shifts from designing screens to orchestrating agents. You'll set the standard for how Spotify builds agentic products and bring the rest of the studio along with you. This role demands rare range: the product taste to sweat the craft of an experience hundreds of millions of people touch daily, the technical depth to partner with ML engineers and researchers on what's actually possible, and the organizational gravity to align senior leadership across a large, distributed org around a bold vision. • Own the product vision, strategy, and roadmap for the agentic future of Home, with flexibility to extend across Now Playing, Browse, and other surfaces as the strategy matures, • Set the strategy for how Home's personalization evolves — determining where the established recommendation stack remains durable and where we deprecate it in favor of agents and the Large Personalization Model, • Lead the ideation, development, and launch of agentic experiences that move from reactive recommendations to proactive, intent-aware action, • Translate frontier model and agent capabilities into intuitive experiences a broad global audience understands and loves, • Exercise clear, traceable judgment: be explicit about what to build and what to say no to, and sunset work that no longer serves the strategy, • Set a high bar for quality and craft — the everyday interactions millions experience are the product — and hold the line between "looks great" and "is great", • Establish the evaluation bar for agentic experiences: rigorous eval frameworks, instrumentation, and honest assessment across diverse user segments, since what delights one listener can miss millions of others, • Use prototypes and real results to learn — favor showing a working prototype over writing a long doc — and defer commitment until understanding is strong, • Use a mix of quantitative data, experimentation, and user research to understand behavior and make prioritization calls in genuinely ambiguous territory, • Partner deeply with engineering, ML, design, research, and data science to ship high-impact improvements at a fast cadence, • Influence senior stakeholders across Spotify, building alignment around a vision that spans multiple teams and surfaces, • Balance rapid iteration with our commitment to user trust, safety, and brand integrity at scale, • 10+ years of product management experience, with a majority in AI, consumer-focused roles, • Proven track record shipping and scaling agentic products in production at scale — real agents that take autonomous action for users, not prototypes, demos, or scripted chatbots, • Experience owning consumer products with tens or hundreds of millions of users, • Demonstrated ability to balance investment across maturing and emerging technologies — knowing when to bet on the new and when to lean on the proven, • Demonstrated ability to set product vision and roadmap and bring executive and developer-leadership audiences along, • Exceptional product taste and instinct for what makes an experience delightful, • Decisiveness under incomplete information: you triangulate the best evidence available, make the call, and own the consequences — "the AI recommended it" is never an excuse, • Highly analytical; fluent in experimentation and using data to drive decisions, • Excellent communication and stakeholder management across large, distributed, cross-functional orgs, • Ability to thrive in fast-paced, ambiguous environments where the playbook is still being written, • Deep, current expertise in how AI and agents are transforming consumer software, with a track record of building and launching agentic capabilities at scale in production, • Experience with recommender systems, personalization, or large-scale ML-driven products — and the judgment to decide where an established stack stays durable versus where to move onto a new paradigm, • Technical background or proven ability to partner closely with ML engineers and researchers on what's feasible — comfortable pulling your own data, exploring a codebase, or spinning up a prototype to unblock yourself, • Experience building evaluation frameworks for AI-driven or personalized products at scale, • Experience influencing across broad organizations and helping teams adopt new ways of working, • You have either founder or startup experience, • Passion for audio, discovery, and redefining how the world finds what it loves next, • We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have _, • This team operates within the Eastern Standard time zone for collaboration The United States base range for this position is $182,308 - $260,441 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: https://lifeatspotify.com/ai-notice

Warp: We're Building the Platform for Agentic Development Warp began with the vision of reimagining one of the fundamental dev tools—the terminal—to make it more usable and powerful for all developers. As AI has advanced, Warp has evolved beyond its terminal roots into the platform for Agentic Development: a workbench for dispatching agents to code, deploy, and debug production software. With over 700k active developers and revenue that has grown over 20x this year so far, Warp is now one of the fastest growing startups in the exploding AI development space. We believe that soon developers will be “tech leads” for groups of agents; rather than opening a code editor to write code or a terminal to write commands, they will open Warp and prompt their computer to build features, fix bugs, and diagnose production issues. With its starting point as a reimagined command line, Warp is well-positioned to support agent-first workflows: It sits at the lowest level in the dev stack, has access to all of a developer’s context, and is set up for multitasking and long-running processes. In addition, Warp has state-of-the-art code editing features and built-in team knowledge sharing. It’s the right interface for the agentic future. Our mission has remained the same even as AI has advanced: to empower developers to ship better software more quickly, freeing them to focus on the creative and rewarding aspects of their work. For more information on our team and culture, we highly recommend reading our _. The Role The Video Producer owns the editing, motion, and distribution-ready packaging of Warp’s video content — from social clips and explainers to launch assets and campaign derivatives. Role Details • Period: 3 Months (Potential for conversion), • Hours Per Week: 20, • Rate: $90-$120/hr, • Location: New York City Responsibilities • Edit and package video content for product, marketing, DevRel, and social channels., • Plan and run in-office and NYC-based video shoots (talking heads, interviews, demos, podcasts)., • Set up, operate, and break down camera, lighting, and audio for small-to-medium productions., • Create basic motion graphics, transitions, and visual systems for Warp’s video language., • Adapt video content for different platforms (LinkedIn, X, YouTube, web, in-app)., • Collaborate with Creative Leadership and external production partners on high-end shoots and campaigns., • Maintain a reusable library of motion assets, templates, and visual elements., • Help improve Warp’s video velocity, consistency, and production efficiency., • Coordinate freelancers or additional crew when needed (DPs, sound, etc.). Requirements • 6+ years of experience in video production and editing., • Proven experience running on-site video shoots end-to-end., • Strong editorial instincts, pacing, and storytelling judgment., • Comfortable operating professional or prosumer camera, lighting, and audio setups., • High proficiency with Premiere, After Effects, Final Cut, or similar tools., • Able to move quickly, stay organized, and ship without sacrificing quality., • Comfortable working on-site in Warp’s NYC office for shoots. Bonus Points • Experience in SaaS, developer tools, or technical products., • Experience building repeatable in-office studio or podcast setups., • Familiarity with NYC production workflows, locations, and freelance crews., • Experience creating reusable motion systems or templates., • Experience collaborating closely with brand, marketing, product, and DevRel teams. About Warp We are a company run by product-first builders, building a core product for all developers. We are committed to understanding our users deeply. We will ultimately build the best product and business if that team includes developers and designers from a wide range of backgrounds. The early team comes from Google, Dropbox, Gem, LinkedIn, and Facebook. We are looking for passionate individuals to join us and help bring Warp to the world. We value honesty, humility, and pragmatism, and our core product principle is focusing on the user. If you’re interested in learning more about our company values and the culture of our engineering team, please take a look at our internal _ guide. We’re very fortunate to be backed by a great group of venture capital firms. In August 2023, we announced a $50M Series B funding round ($73M total raised), led by Sequoia Capital. Our other investors include Google Ventures, Neo, and Box Group. We are also backed by a network of passionate angels, including Dylan Field (Co-Founder and CEO, _), Elad Gil (early investor in Airbnb, Pinterest, Stripe, and Square), Jeff Weiner (Executive Chairman and Ex-CEO, LinkedIn), Marc Benioff (Founder and CEO, Salesforce), and Sam Altman (Co-Founder & CEO, OpenAI). The Product Here's our _ showing some of our current features…

POSITION OVERVIEW The position advertised has been exempted from the federal civilian hiring freeze. Job Title SPECIAL AGENT, GL-10 Full Performance Level GS-13 Location U.S. Locations Working Hours Minimum of 50 hours per week Job Type Full Time/Permanent Who May Apply Open to ALL U.S. Citizens Questions Email Salary $103,236 - $133,200 per year (calculation is base locality availability pay) Please note: Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for federal employment as determined by a background investigation. All applicants should be prepared to take the PFT immediately upon submission of the application. Salary information: In addition to base salary, Agent Trainees receive locality pay for the Washington, D.C. area plus availability pay, which is 25% of the base and locality pay (the calculation is 25% x (base locality). Upon graduation from training, your salary will be adjusted according to the locality of your office assignment and . JOB SUMMARY As an FBI Special Agent, you will have the opportunity to channel your expertise to protect our nation from cyberattacks, terrorism, fraud, and evolving threats. From conducting high-stakes investigations to leveraging your in-depth knowledge to uncover crucial information, your skills are essential to investigating crimes that threaten public safety. Your transition from a specialized career to a special agent role will be transformative, utilizing your expertise to tackle national security challenges in innovative ways. KEY REQUIREMENTS You must meet the following requirements at the time of application: Be a U.S. Citizen Have a bachelor's degree or higher from a U.S. accredited college or university. Possess full-time professional work experience. Be eligible for a Top-Secret SCI Clearance. Be able to legally possess / carry a firearm. Be at least 23 years old and not have reached your 37th birthday on appointment; exceptions may apply. Meet the requirements. Must pass the Physical Fitness Test . Meet the medical requirements of the position. Possess a valid driver's license with at least six months driving experience. Be available for assignment to any of the FBI's 56 Field Offices. Travel may be required. MAJOR DUTIES Plan and conduct investigations of potential violations of federal laws. Exercise judgement, resourcefulness, and versatility in meeting investigative demands. Create and maintain effective liaison relationships with federal, state, local, tribal, territorial and international law enforcement agencies. Coordinate and/or participate in searches, seizures, and arrests. Carry a firearm and be willing to use force, to include deadly force, if necessary. Maintain a level of physical fitness to ensure readiness required to perform law enforcement duties. All applicants will be rated on the following Competencies: Collaboration Communication Flexibility/Adaptability Initiative Interpersonal Ability Leadership Organizing and Planning Problem Solving and Judgment QUALIFICATIONS AND EVALUATIONS All applicants must have two years of full-time work experience and a bachelor's degree or one year of full-time work experience if you have an advanced degree (master's or doctorate degree) All applicants should demonstrate Specialized Experience (SE). SE is defined as: Gathering and analyzing information and data to make proper conclusions or decisions. Establishing solutions to problems, assessing vulnerabilities, considering risks, and choosing the best outcome. Organizing, planning, and prioritizing various and competing work assignments. Consistently navigating complex and/or evolving environments. Communicating orally and in writing to prepare and present reports, briefings, and/or exchange information. REQUIRED DOCUMENTATION Please review the list of required documents below and submit them with your application. Your resume and supporting documentation will be used to determine whether you meet the qualifications outlined in the job announcement and to validate your responses to the online assessment questionnaire. If applying online is a hardship, please email before the closing date for assistance. If you do not submit all required documents, your application will not be processed and will be discontinued. Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes. Official or unofficial college transcript(s) that list your degree and the date conferred from a U.S. accredited college or university. Former civilian Federal employees must submit a copy of your MOST RECENT SF-50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. This is a requirement to verify your Time in Grade (TIG). Actions such as promotion, within grade increase, or reassignment actions must be submitted as your most recent SF-50. Memorandum for Record: (if applicable) Work performed outside assigned duties (that would not normally be documented on an SF-50, i.e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished, no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record): Percent of time worked in the position (cannot conflict with main duties) The month/year work began and ended Frequency worked (i.e., daily, monthly, etc.) Specific duties performed Attach the Memorandum for Record to your application as type "Other" in the My Career Tools section on the Careers Home page. Current or Former Members of the Armed Forces DD-214, Member 4 copy or Service 2 copy Statement of Service (if not yet separated) VA letter dated within one year (to include Disabled Veterans) SF-15, Veterans' Preference form (optional) Please Note: DO NOT attach a cover letter. Please make sure that all pages are readable when scanning and uploading your documents(s). DO NOT upload any picture files (JPEG, TIFF, PNG, BMP). SPECIAL AGENT APPLICATION PROCESS The application process includes the following steps, each of which must be successfully completed. Applicants who meet the initial screening criteria will receive an email invitation to take the Phase I exam. Step 1: Application and Screening Step 2: Phase I Test Step 3: Information Session Step 4: Official Physical Fitness Test (PFT) / Phase II (a) Written Step 5: Phase II (b) Interview Step 6: Conditional Appointment Offer Step 7: Background Investigation Step 8: Fit for Duty Medical Review Step 9: Basic Field Training Course Finish: Career Placement ADDITIONAL INFORMATION Opportunity to 'opt in' to returning to applicant's processing field office after accepting Final Job Offer You are strongly encouraged to review the before beginning the application process. This guide provides helpful information about the application and selection for the Special Agent position. Probationary employees are typically precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Veterans' preference may be subject to a one-year probationary period. Upon successful completion of the two- year probationary period, Special Agents will transition from the GL to the General Schedule (GS) pay scale. All FBI positions are in the excepted service. Positions with fitness-for-duty requirements or those requiring international travel may require proof of certain vaccinations. Failure to provide the required and relevant information as outlined in this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete and will be evaluated solely on the information you provide. The identification of promotion potential in this announcement is not a guarantee of promotion. Advancement will depend on administrative approval, operational needs, and performance of higher-level duties. Veterans' Preference If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application. Your veterans' preference entitlement will be verified by the employing agency. Nepotism Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorsing a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process. Reasonable Accommodation Request The FBI provides reasonable accommodations to qualified applicants with disabilities. If you require a reasonable accommodation during the application and/or hiring process, please contact the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by email at , phone at 202-324-2158, or fax at 202-324-3976. This email address is for reasonable accommodation requests only. Do not send applications or unrelated inquiries to this address, as they will not be considered. Equal Employment Opportunity The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national originbfb3568a-762b-4989-884b-a9682aa104ca