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Job Description Behind every top-producing agent is someone making sure nothing falls through the cracks. Neill Bassi is one of San Francisco's top-producing luxury agents with Sotheby's International Realty, closing deals in the $5M to $20M range and already at $60M in closed volume this year. Our team runs on systems and processes, not chaos, and we are looking for the person who keeps it all moving: prioritizing the right things at the right time, keeping everyone informed, and making sure Neill walks into every meeting on track and prepared. This is the operational engine behind a rainmaker, working alongside our listing manager and taking direction as part of a true team effort. We attract serious clients and serious talent, and this is a seat for someone who wants to grow into an Operations Manager as the business scales. We Know You You aren't the kind of person to shy away from a challenge. Your organizational skills and ability to multitask are unmatched, and you prefer to own your work rather than be micromanaged through your daily tasks. You are a polished professional who understands the importance of confidentiality and enjoys using your love of the written word to thoughtfully respond to communications from the agent, internal support staff, and clients. You bring a high level of emotional maturity to your work; you are kind and caring, and you genuinely believe in showing up for your team. You are not watching the clock. You understand that some days call for all hands on deck, and you show up for the common goal ready to own your part. Real Estate Assistants with prior experience in Operations, TC, or a similar role are encouraged to apply. If you are looking for a stepping-stone into sales, this is not the job for you. Compensation: $120,000 - $150,000 Responsibilities: Your Role You will support the team at a high level. On any given day, you'll maintain impeccable listing coordination, liaising with title, escrow, lenders, and the TC. You'll create listing presentations and marketing materials, draft offers, collect signatures on various documents, keep track of invoicing, schedule photography and staging, run occasional business errands, manage showings, and provide clients with agent feedback. You'll have your hands in every part of the business and play an integral role in keeping the transaction process running smoothly and delivering consistently impeccable service. Qualifications: Required Experience and Qualifications 2+ years of experience serving as an administrator to a busy business in a fast-paced environment, or assisting a Real Estate Agent, office, or team A real estate license or real estate experience is preferred but not required for this position; a willingness to learn quickly is essential Ideally, you are familiar with or can easily master: Microsoft Suite (Word, Excel, Teams) Real Estate Software: MLS, Dotloop, Zipforms, DocuSign, Dropbox Adobe InDesign The Details Salary: $120,000 – $150,000 based on experience, plus opportunity for bonus Benefits: Paid vacation, 401(k) Hours: Full-time, Monday through Friday, with flexibility on evenings and weekends required seasonally Location: 117 Greenwich St, San Francisco, CA 94111 — in-office. You live within a 45-minute commute of San Francisco, CA, have daily access to a personal vehicle for work-related tasks, hold a valid driver's license, and carry insurance. Candidates who contact us directly may be removed from consideration. We appreciate your enthusiasm, but please do not call or email. Please apply directly. If you seem like a good fit for the job, you'll hear from our recruiters about the next steps! About Company San Francisco's luxury real estate market moves fast, and the transactions that matter most rarely make it to the open market at all. Neill Bassi has built his career, closing deals in the $5M to $20M range, and has already closed $60M ytd, all while representing every client with the kind of discretion that keeps them coming back and referring their circle. This is not a business built on volume. It is built on relationships, results, and doing things right the first time. As that business grows, we need someone who can grow with it, someone who wants more than a job description and is ready to become the backbone of a high-stakes operation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionFounding Product Engineer San Francisco, CA · On-site · Full-time Compensation: $150,000–$275,000 + 0.5%–1.0% equity About the Company We're an early-stage, venture-backed startup building an AI-native outbound sales platform that replaces the SDR-and-GTM-engineer stack teams cobble together today. We have strong early revenue traction, a growing roster of high-growth startup customers, and are scaling fast. Small, dense, design-obsessed team where the bar for engineering taste, product instinct, and aesthetic quality is very high. Founded 2025 · 1–10 people · Industry: AI Tools The Role As a Founding Product Engineer, you'll own the surfaces customers (founders, GTM leaders, sales engineers) live in every day and make a system of action that sits on top of every GTM data source — CRMs, enrichment APIs, LinkedIn, intent signals, website visitor data — feel like one beautifully designed product rather than a plumbing project. You'll work directly with the founders, ship to production every week, and have an outsized influence on what the product becomes. What you'll be doing • Build the product surfaces customers use daily: the sequence and enrollment system (per-lead customization, multi-sender, conditional branching), the embedded AI agent layer that drafts, researches, and enrolls on the user's behalf, and eval/observability tooling, • Take products from 70 to 100 — ship features to production-grade quality, • Sit directly in Slack with customers and translate their requests into product improvements, • Pair with the founders on what to build next, contributing as much product intuition as engineering work, • Help define what "Linear-quality B2B SaaS" feels like in our category Tech stack: Next.js, React, Python, FastAPI, Supabase Requirements • 0-4 years engineering, new grads OK, • DS / CS / IE / Operations background, • Customer-facing + technical communication, • Full-stack (Next.js, React, Python, Supabase), • Product ops instinct, • SF in-person, 5 days a weekGreen Flags, • DS/CS/IE background with customer-facing experience, • Prior founder, founding engineer, or first-3 hire at a YC-stage startup. Direct calibration with the role., • Engineering taste demonstrated through shipped products at Linear, Attio, Raycast, Vercel, Notion, Figma, or comparable quality bar., • Power user of GTM tools (Apollo, Outreach, Clay, Attio, HubSpot). Has actually run outbound, not just built features for sales teams., • Strong school background paired with prior startup ownership signal., • Public portfolio: shipped side projects, GitHub history showing fast iteration, technical writing on product engineering or AI agent UIsRed Flags, • Pure backend or infrastructure engineer without product intuition or design taste., • Big-co tenure without startup adaptation. Will struggle with the pace and ambiguity., • Wants a spec handed to them. The role requires reading customer signals from Slack and converting them into product decisions., • Requires visa sponsorship, • Cannot or will not work 5 days in person in SF.Why Join, • Founding-level ownership: work directly with the founders, ship to production weekly, and shape the product's direction, • Strong early traction at a fast-scaling startup targeting significant near-term growth, • A design-obsessed team holding a "Linear-quality B2B SaaS" bar, • Full perks: free lunch and dinner, transport to and from the office, health insurance, laptop and equipmentDetails, • Location — San Francisco, CA, • Work policy — In-person, 5 days a week, • Compensation — $150,000–$275,000 + equity, • Visa sponsorship — None available (US citizen or existing work visa required), • Employment type — Full-time

DESCRIPTION: Are you eager to start a rewarding career in real estate but worried about your lack of experience? Don't be! We are looking for motivated individuals with a passion for helping others to join our team as Real Estate Agents. No prior experience is necessary—we'll provide you with all the training and support you need to succeed. In this role, you'll learn the ins and outs of the real estate industry, from understanding market trends to mastering negotiation techniques, all while working alongside seasoned professionals who are invested in your success. You'll be given the tools and resources to build a thriving career, with opportunities to grow and advance as you gain experience. Whether you're showing properties, networking with clients, or closing deals, you'll be part of a supportive environment that fosters learning and development. If you're a go-getter with a desire to build a successful career in real estate, this is your chance to make it happen. Join us and take the first step toward a bright future in the real estate industry! RESPONSIBILITIES: • Guide clients through the buying and selling process with personalized service., • Negotiate offers between buyers and sellers to secure favorable terms., • Build and maintain a network of clients and industry contacts., • Provide ongoing client support and follow-up to build lasting relationships., • Utilize real estate software and CRM tools to manage leads and transactions., • Conduct market research to identify competitive pricing and local market trends. COMPENSATION: Full Commission ($50000 - $100000 yearly) Real Estate Professionals earn money for each transaction they complete. As you make more transactions, you earn more income. After a few years of disciplined work, it's not unusual for a Real Estate Agent to be earning $50000 - $100000 yearly or more. The more work you put into establishing a client base, the more money you will earn. ABOUT: Founded on the principle of putting people first, Corcoran Icon Properties serves the California, Nevada and Ohio markets with 80+ strategically located offices. Corcoran Icon Properties is well positioned to provide exceptional service to its very loyal customer base, with 2,800 dedicated, professional agents and total sales volume $11 billion. With a forward-thinking leadership team with deep roots in real estate and notable private investment backing, Corcoran Icon Properties is poised for exponential growth into additional metro areas in the states where they operate. From luxury homes and income properties to vacation getaways and first-time homes, Corcoran Icon Properties has the experience, insight and expertise to achieve and surpass clients' highest expectations. While other brokers look at agents as a commodity we look at agents as an asset. Corcoran Icon Properties has cultivated itself as a destination company for a wide cross-section of agents and staff, with various types of life experiences and skills that strengthen our collaborative environment. Our Top Producers are some of the very best REALTORS® in the country, while our newer agents receive the highest level of training and support available in the industry. By striving to increase the quality of life for our staff and creating an atmosphere that our agents can flourish in, we boast an unparalleled retention rate. And we are always looking to recruit the best talent available, whether they are seeking an exceptional training program to launch their career, restructure their business for increased success or simply needing to achieve better live/work balance.

This contracted hourly position is a 1099 position that focuses on conducting property showings for rental properties with occasional opportunities to conduct property evaluations. Average pay ranges between $40-50 per showing. Travel to properties and conduct showings for prospective tenants.

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization. Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks. Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth. Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions. Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev. What you'll bring 3-5 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies. Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions. Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity. Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution. Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded. Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor. A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win. Even better... Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions. Previous 0-1 operating experience at a growth stage technology company. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most * Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll doDefine the infrastructure platform: Shape the abstractions that power agent execution—including compute, storage, orchestration, and networking layers—making them scalable, reliable, and developer-friendly.Own performance, reliability, and scale: Define how Sierra systems handle real-time workloads, high concurrency, and enterprise-grade uptime requirements. Set the bar for latency, availability, and fault tolerance.Design developer primitives and tooling: Build the internal and external interfaces (APIs, SDKs, workflows) that engineers use to deploy, monitor, and iterate on agents.Drive system architecture decisions: Partner closely with engineering to make tradeoffs across consistency, cost, performance, and complexity. Bring first-principles thinking to infra design.Enable rapid iteration across the company: Ensure infrastructure accelerates product velocity, not slows it down — enabling teams to ship quickly without sacrificing reliability.Work across the full stack of the platform: Collaborate with product, engineering, and GTM teams to ensure infrastructure supports real customer use cases and evolving product needs.What you’ll bringDeep technical product experience: building highly technical products, ideally across infrastructure, platform, or developer toolingStrong systems intuition: Ability to reason about distributed systems, scalability, latency, and reliability from first principlesEnd-to-end product ownership: Track record of leading products from 01 and through scale, working closely with engineering and cross-functional teamsExcellent collaboration and communication: Ability to work deeply with engineers while clearly articulating tradeoffs and decisions across stakeholdersComfort with ambiguity and pace: Experience operating in fast-moving environments, building new systems with incomplete informationEven better...Experience with distributed systems, infrastructure, or platform engineering (compute, storage, networking, orchestration)Experience building developer platforms, APIs, or SDKsFamiliarity with modern AI/ML infrastructure or real-time systemsSome coding experience (e.g., Typescript, Go, Python)Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $175K - $350KLocationSan Francisco, CAEmployment TypeFull timeLocation TypeOn-siteDepartmentProductProduct ManagementCompensation$175K – $350K • Offers Equity

Job DescriptionAt EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals. EisnerAmper is seeking a Sales Tax Consulting Manager to join our State and Local Tax (SALT) practice. We are seeking someone who thrives in a growing environment and at providing clients with exceptional services. What it Means to Work for EisnerAmper: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry You will have the flexibility to manage your days in support of our commitment to work/life balance You will join a culture that has received multiple top “Places to Work” awards We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions We understand that embracing our differences is what unites us as a team and strengthens our foundation Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work What Work You Will be Responsible For: Managing the sales tax compliance process for clients sales tax returns Sales tax research projects Managing information and people related to sales tax compliance Interacting with clients and managing staff Corresponding with state and local tax authorities to resolve client issues Managing registrations and business licenses for clients Basic Qualifications 6+ years experience with sales tax compliance Bachelor’s degree in accounting or equivalent field CPA, JD, or Enrolled Agent Preferred/Desired Qualifications: CMI (sales tax) designation a plus Excellent communication and organization skills Experience with sales tax preparation software such as Vertex or Alteryx Understanding of sales tax issues, including exemption certificate management, tax accruals and reserves, journal entries and use tax issue. EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law. About Our Tax Team: As the largest service line within the firm, EisnerAmper’s Tax Group does not only provide trusted and innovative tax solutions to its clients, but it creates new opportunities for employees to grow, both personally and professionally. With a range of specialties based on location and industry, employees have the flexibility to focus on the work they want to do and the autonomy to shape their careers in a fulfilling way. A hybrid between a general tax practice and a hyper-specialized firm, our culture is based on collaboration, innovation, and transparency. For us, success is defined by working together, sometimes across specialties, to provide the best tax solutions to meet our clients’ unique needs. Tax regulations and procedures are always changing, and so are we. All EisnerAmper tax employees are empowered to challenge the status quo by thinking outside the box and bringing new ideas to the table. Because when we can identify creative ways to reduce filing turnarounds or streamline compliance work, we're able spend more time conducting impactful business advisory services for our clients. About EisnerAmper: EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients. Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com. #LI-Hybrid #LI-TJ1 Preferred Location:IselinSummaryLocation: Iselin; Miami; San Francisco; Melville; New York; West Palm Beach; Boston; Dallas; Chicago; PhiladelphiaType: Full time

Job Description At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Drive high-impact security and infrastructure initiatives end-to-end. Lead complex, cross-functional programs spanning cloud infrastructure, platform security, identity and access management, detection and response, vulnerability management, and secure software delivery from problem definition through execution and sustained outcomes. Own execution, planning, and program health. Be accountable for sequencing work, managing dependencies, tracking risk, and ensuring delivery of Sierra's most critical security programs, with clear milestones and outcomes. Help shape Sierra's security strategy. Partner with security and engineering leadership to define priorities, investment areas, and execution plans that align risk reduction with platform growth, customer trust, and long-term scalability. Build and strengthen security foundations. Drive programs that establish durable security primitives such as identity boundaries, access controls, logging and detection baselines, incident readiness, and secure defaults that future teams and features can confidently build on. Translate ambiguity into clear execution. Decompose loosely defined security, risk, and compliance challenges particularly in emerging AI domains into structured programs, prioritized workstreams, and measurable outcomes. Lead communication and alignment. Provide clear updates to leadership on program health, risks, dependencies, and tradeoffs; surface issues early and drive cross-functional alignment. Engineering: Infrastructure, Data Platform and Agent SDK engineers to shape technical requirements, manage dependencies, and deliver resilient systems. Security & GRC: Security engineering, risk, compliance, and privacy partners to align on threat models, control strategy, audits, and risk management in a rapidly evolving AI landscape. Product and GTM: Product, Agent Development, and Sales to operationalize security commitments and respond to sophisticated customer and regulator expectations. Legal: On security terms, third-party risk, and contractual obligations. Executive Leadership: Senior leaders who rely on you for clarity, prioritization, and confidence in Sierra's security strategy and execution. Experience running security-focused technical programs in fast-growing SaaS or platform environments. Strong technical fluency across cloud infrastructure, IAM, infrastructure as code, observability, secure CI/CD, and incident response. Ability to execute through ambiguity, prioritize effectively, and keep teams moving. Comfort operating in environments where things aren't fully built yet and helping decide what needs to be built first. Clear, concise communication with senior technical and business leaders. A collaborative, pragmatic style with high ownership and high agency. Experience scaling security programs globally in AI-first or data-intensive SaaS environments. Exposure to emerging AI risk, data governance, or agent and model-related security considerations. Experience supporting security initiatives in public-sector, regulated and/or multi-cloud environments (AWS, GCP, Azure). Relevant security, cloud, AI or technical program management certifications. Familiarity with regulatory and compliance frameworks (ISO 27001, PCI DSS, FedRAMP, HIPAA) Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About usAt Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Singapore, and Japan.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.What you'll doBring Enterprise-grade AI Agents to the World: We're on a mission to revolutionize the way consumers & businesses interact by empowering every business to build a world-class AI agent that fully represents its identity and brand. Your work will make this a reality.Solve for the Customer: We serve multiple stakeholders - People looking for help from our Agents, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges.Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.Collaborate: Partner closely engineering, design, leadership, and the entire company to define and build a seamless and cohesive experience.Advise: Become trusted and strategic advisor to our customers, in partnership with our sales, go-to-market, and forward-deployed teams.End-to-End Ownership: Lead the product through all stages from concept to excellent execution, in close collaboration with cross-functional partners.What you'll bringStrong Product Foundations: Extensive experience in product management, with a track record of leading products from ideation through launch and iteration.Technical Depth: Comfort working deeply with engineering on technical systems and tradeoffs. Experience building or shipping developer-facing or highly technical products (e.g. APIs, SDKs, products serving developers), and the ability to engage credibly in architectural and implementation discussions.User-Driven Curiosity: Passion for deeply understanding user needs and identifying the right solutions from first principles. Ability to operate in high ambiguity and drive new 0 ’1 product bets.Cross-Functional Collaboration: Product is a team sport. Proven ability to partner closely with engineering, design, customers, and leadership to turn complex ideas into shipped products.Clear, Precise Communication: Excellent written and verbal communication skills, with the ability to explain complex technical and product concepts to a wide range of stakeholders.Values Alignment: Embodies our values and contributes positively to our culture.Adaptability and Resilience: Thrives in a fast-paced startup environment, adapts quickly to changing priorities, and navigates ambiguity with confidence.Even betterExperience building AI-driven products, especially conversational or agentic systems.Hands-on experience writing production code (e.g. TypeScript, React, or similar), or prior experience as a software engineer.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energizedDiscretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand's own voice. Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand's top line - not just its cost line. Join us to transform how the world's most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. Prospecting & Lead Generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage Relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & Closing Complex Deal Cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales Strategy & Planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. Help Define Our Sales Motion: We're an early team, and your work will directly impact how our GTM function operates and succeeds. Collaborate Cross-Functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. 8-12+ years of experience: In an enterprise customer-facing sales role, identifying and closing large accounts. Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex 6- and 7-figure ACV deals. Strong Communication Skills: Exceptional verbal and written communication abilities. Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. Prospecting & Lead Generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Financial Services teamOur financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.What you’ll doDesign and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.Example projectsThese are some examples of projects that engineers on our team have worked on recently:Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churnDevelop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendationsCreate generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent developmentExperiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customersWhat you'll bringExperience building and scaling end-to-end production systems.Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.Comfort working directly with customers to understand their needs and solve real-world problems.Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.Even better...Experience building or deploying AI/LLM systems in productionHave been a founder or founding engineer - you know what it means to balance craft, ownership, and speedFamiliarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineeringPrior experience with React, TypeScript, and/or GoPrevious roles where you interfaced with customers or led technical projects with external stakeholdersOur valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $180K - $390KLocationSan Francisco, CA; Atlanta, GA; New York, NYEmployment TypeFull timeLocation TypeOn-siteDepartmentEngineeringAgent EngineeringCompensation$180K – $390K • Offers Equity

As an Agent Strategist, you own how Sierra's AI agents come to life for our customers from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. Own the Agent Development Life Cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. These are the kinds of projects that strategists on our team have worked on recently: • Launch an order management agent for a national apparel brand order lookup, cancellations, returns, and exchanges then hill-climb containment and CSAT week over week., • Partner with Product to build a shopping agent that plugs into a retailer's existing search and recommendation systems to guide product discovery turning the support channel into a revenue channel., • Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales., • Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations., • Help a marketplace handle order status and buyerseller disputes at enormous scale., • Launch outbound campaigns cart recovery, win-back, churn saves, and subscription renewals across voice and SMS. Customer obsession. Genuine energy being in front of customers understanding their business and needs, thriving in complex organizations, and building trusted relationships. Communication. Clear, direct, and persuasive across technical and non-technical audiences. Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. Experience building or deploying AI/LLM agents in production hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) working closely with technical counterparts. You've been a founder, founding team member, or operator you know how to balance craft, ownership, and speed. A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience and/or an MBA or comparable experience at the intersection of technology and business. Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (unlimited) paid time off, • Medical, dental, and vision benefits for you and your family, • Life insurance and disability benefits, • Retirement plan dependent on country of employment, • Parental leave, • Fertility and family building benefits through Carrot, • Lunch, as well as delicious snacks and coffee to keep you energized, • Discretionary benefit stipend giving people the ability to spend where it matters most, • Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the Healthcare teamOur healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.What you'll doAs a Software Engineer working on Healthcare Interoperability at Sierra, you will design and build the core healthcare integration primitives that enable Sierra agents to safely connect with EHRs and other healthcare systems of record.Own production integrations with systems such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, and other healthcare platforms, including FHIR, HL7, APIs, flat files, and customer-specific integration patterns.Build reusable platform capabilities for healthcare data access, write-back workflows, authentication, authorization, auditability, observability, testing, and deployment across customers.Partner closely with Agent Engineers to help them design and ship healthcare workflows such as appointment scheduling, patient intake, care navigation, CRM updates, clinical task routing, and other read/write agent actions.Serve as a technical SME with customers’ EHR, IT, security, and operations teams, translating complex interoperability requirements into clear implementation plans and durable Sierra platform capabilities.Help define Sierra’s standards for safe healthcare agent actions, including validation, idempotency, permissions, human-in-the-loop review, escalation, and PHI/data privacy safeguards.What you'll bring8+ years of hands-on software engineering experience, including experience operating at or above the level of Senior Software Engineer.Deep experience shipping production healthcare integrations under HIPAA, security, privacy, and compliance constraints.Strong technical fluency with healthcare interoperability standards and patterns, including FHIR, HL7, OAuth/SMART-style authorization, patient identity, data mapping, audit logs, and EHR-specific APIs.Experience building integrations with one or more major EHRs or healthcare platforms, such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, or similar systems.Strong product and platform judgment: you know what should become a reusable primitive, what should remain customer-specific, and how to design abstractions that survive real-world healthcare complexity.Comfort working directly with customers, including EHR analysts, security teams, technical executives, and operations leaders, while staying deeply hands-on in the code.Degree in Computer Science or related field, or equivalent professional experience.Even better...Experience building and scaling end-to-end production systems.Experience building or deploying AI/LLM systems in production.Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed.Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering.Prior experience with React, TypeScript, and/or Go.Previous roles where you interfaced with customers or led technical projects with external stakeholders.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $180K - $390KLocationSan Francisco, CA; New York, NYEmployment TypeFull timeLocation TypeOn-siteDepartmentEngineeringAgent EngineeringCompensation$180K – $390K • Offers Equity

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. About the roleWe’re looking for a Product Manager for Ghostwriter: the agent-building agent.Ghostwriter transforms how software is built. Instead of navigating tools, users simply describe what they want, and Ghostwriter creates and deploys fully functional AI agents across channels like chat, voice, and email.As PM for Ghostwriter, you will define how humans interact with software in the agent era. You’ll own the end-to-end product experience—from prompt agent outcome—and help scale Sierra to thousands of customers.This is a zero-to-one and one-to-many role at the same time.What you'll doDefine how AI augments agent development — shape the workflows by which CX teams and developers draft journeys, run simulations, analyze conversations, and improve agents using natural language.Balance autonomy and control — design the right human-in-the-loop patterns (approval flows, change review, workspace isolation) so customers trust Ghostwriter to make meaningful changes to their agents.Partner deeply with AI/ML and platform engineering — collaborate on model selection, harness engineering, execution architecture, and evaluation/testing infrastructure.Be the voice of the agent builder — deeply understand the pain points of CX managers, agent developers, and technical teams configuring journeys, integrations, and simulations.What you'll bring3+ years of product management experience, with meaningful time working with large language models directly.Experience shipping AI products at the frontier — you deeply understand frontier model capabilities and limitations, evaluation challenges, and the unique UX considerations of non-deterministic systems.Track record of 01 product development — you've taken an early-stage product and driven it to broad adoption; comfortable with high ambiguity and rapid iteration.Strong technical depth — ability to engage meaningfully with engineers on architecture decisions (e.g., harness design and engineering, workspace isolation, API design).Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $230K - $390KLocationSan Francisco, CAEmployment TypeFull timeLocation TypeOn-siteDepartmentProductProduct ManagementCompensation$230K – $390K • Offers Equity

About usAt Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Singapore, and Japan.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.About the Healthcare teamHealthcare is one of Sierra's fastest-growing verticals-our agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our agents are transforming how patients and policyholders interact with the healthcare system.Our healthcare customers include major health insurance networks, nonprofit providers, multi site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.Join us to transform the patient experience across the healthcare system-and help build products that make care more accessible and human for everyone.What you'll doBuild enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more-all while maintaining strict HIPAA compliance and the trust that healthcare demands.Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer's trusted advisor, and be able drive strategic decisions for our customers.Engage with customers: In the role, you will engage with all levels of our customers' businesses:Discover and assess their requirements.Prepare and present demonstrations of Sierra's agent.Address and overcome technical challenges in the business process by working with technical counterparts.Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes.Become trusted advisors and drive strategic technical strategies for our customers.Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.Example projectsThese are examples of projects our healthcare team has worked on:Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem.Build AI agents for major health insurance networks that handle detailed questions like what's my co-pay for a primary care visit? and how many physical therapy sessions do I have left?Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or locationCreate AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30clinicsBuild agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion ratesDevelop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactionsWhat you'll bring5-7years experience in product development of highly technical products.Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.Experience crafting and tailoring a message for potential customers, including executives.Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.Degree in a technical or related field, or equivalent professional experience.Genuine interest in healthcare and improving patient/member experiencesEven betterExperience in healthcare technology, health IT or working with healthcare organizationsUnderstanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)AI-related experience (experience with product development for AI agents a plus).Some coding experience with React, Typescript, and Go.MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).Past roles that interface with end customers to influence software development.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energizedDiscretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand's own voice. Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand's top line - not just its cost line. Join us to transform how the world's most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. Prospecting & Lead Generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. Manage Relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. Negotiating & Closing Complex Deal Cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. Sales Strategy & Planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. Help Define Our Sales Motion: We're an early team, and your work will directly impact how our GTM function operates and succeeds. Collaborate Cross-Functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. 8-12+ Years of Experience: In an enterprise customer-facing sales role, identifying and closing large accounts. Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex 6- and 7-figure ACV deals. Strong Communication Skills: Exceptional verbal and written communication abilities. Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. Prospecting & Lead Generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. Be a trusted advisor to our healthcare customers and drive their AI strategies. Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions. Design, launch, and optimize HIPAA-compliant agents across complex healthcare workflows. Translate operational healthcare challenges into scalable AI solutions and serve as a trusted advisor on AI strategy. Use frontline insights to improve agent performance and contribute to Sierra's healthcare roadmap. Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

NexusTek is a national leader in managed IT, cloud, cybersecurity, and AI-powered services, trusted by organizations ranging from fast-growing mid-market businesses to large enterprises. With a team of 300+ technology professionals operating across 40+ states and offices in Denver, Irvine, Boston, and New York City, we deliver solutions that are scalable, secure, and built for business impact. Our mission is simple yet powerful: to help clients modernize, protect, and accelerate their business through technology. From hybrid cloud migrations and advanced cybersecurity frameworks to applied AI strategiesincluding our Managed Intelligence practice, which brings AI agent services from pilot to productionNexusTek empowers organizations to achieve measurable results while maintaining focus on their core priorities. By combining national reach with personalized service, we bring the expertise, agility, and reliability needed to turn technology into a true competitive advantage. Working hours: • 8:00 am 5:00 pm local business hours, • Occasional after-hours support as required for client needs, • Regional travel for client meetings (approx. 25%) Location requirements: Seattle, WA or San Francisco, CA Remote, work from home in the United States Why this job is exciting: Are you ready to elevate your career by leading enterprise-level technology transformation? As an Enterprise Account Executive at NexusTek, you'll engage directly with senior executives, shaping the IT strategies of some of the nation's most dynamic organizations. You'll drive high-value opportunities across cloud, cybersecurity, and AIincluding our Managed Intelligence practice, where you'll help clients envision and adopt AI agent solutions that deliver measurable business outcomes. This isn't a role where you hand off technical conversations to an architect and wait. You'll be the one connecting business problems to multi-service solutions in real time, designing creative engagement strategies, and owning the vision from first meeting to signed contract. This is a high-visibility, high-impact role for a technical seller who thrives on closing complex deals and building long-term enterprise partnerships. Who you are: You are a technical seller with strong executive presencesomeone who lives at the intersection of business strategy and technical possibility. You don't wait for a solutions architect to tell you what's possible; you already know, because you've spent enough time in the weeds to understand how cloud, AI, and security capabilities map to real business outcomes. You're a natural hunter who can walk into a discovery session, hear a CFO describe margin pressure, and mentally connect that to a FinOps engagement, a Managed Intelligence pilot, or a security modernization playwithout needing a pre-built playbook. You thrive in a fast-paced, competitive environment where creative problem-solving and consultative selling fuel success. You know how to: Independently scope and design high-level solution frameworks during client conversationsstitching together cloud, security, and AI services into cohesive business cases without relying on pre-built playbooks. Drive net-new enterprise sales while expanding relationships within assigned strategic accounts. Conduct executive-level discovery sessions that uncover business priorities and translate them into multi-service NexusTek engagements on the spot. Build compelling financial business cases that clearly articulate ROI, competitive advantage, and time-to-value. Lead the sales cycle for multi-million-dollar deals spanning hybrid cloud, cybersecurity, and AI/ML platformsincluding Managed Intelligence (AI agent services). Translate emerging capabilitiesespecially agentic AI and applied AI/MLinto concrete, client-specific use cases that resonate with C-suite buyers. Manage pipeline, forecast accurately, and execute against a defined territory and account plan. Collaborate with solution architects, delivery teams, and executive leadership to ensure successful adoptionbut own the technical vision in client-facing conversations. Expand NexusTek's reach by building strategic channel, alliance, and referral partnerships. What You Bring: 7+ years of IT sales experience with a track record of exceeding quota in enterprise or mid-market accounts. Proven ability to close complex transactions with $1M+ TCV. Deep experience in consultative selling to C-suite and line-of-business leaders. Demonstrated ability to creatively combine services into solutionsyou've built proposals that stitched together cloud, security, and AI into a cohesive business case, not just sold a single product line. Strong working knowledge across cloud platforms (AWS, Azure, GCP), cybersecurity (SOC, MDR, Zero Trust, compliance-driven solutions), hybrid infrastructure (VMware, Nutanix, containerization), Microsoft 365, and networking/storage/backup/cyber recovery. Familiarity with generative AI, applied AI/ML platforms, and the emerging AI agent ecosystem. Nice to Have: Experience selling managed services or working within an MSP environment. Background in channel or alliance sales alongside direct enterprise selling. Vertical expertise in regulated industries such as life sciences, financial services, or hospitality. Exposure to FinOps, cloud cost optimization, or IT modernization consulting. Familiarity with AI governance, acceptable use policies, or AI Centers of Excellence. Pay and Benefits: This is a full-time position located in the United States and performed remotely with some travel. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure (for existing employees) skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of the scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates. In addition to the base salary this position offers uncapped generous sales incentives based on MRR, Product, Professional Service sales. In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following: • Four weeks of annual accrued PTO, • Seven paid national holidays, • Medical, dental, vision options, • Company-paid life insurance, short and long-term disability, • Voluntary benefits such as critical illness and accident, • Voluntary Legal Shield and identity theft protection, • Discretionary annual 401k match plan, • Generous employee referral bonus plan, • Employee Assistance Program, • Access to over 90,000+ courses in ADP My Learning, • StandOut employee engagement tools, • Eligible to apply for a Pluralsight license, • Eligible to apply for NexusTek Technical Academy or Leadership Academy We're happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. We seek dedicated professionals who prioritize their role with us as their primary employment. Engagement in additional employment or business activities that may conflict with your responsibilities with NexusTek is not permitted. Interview Process - Typical interview process for this role: Application Stage - Thanks for showing interest by submitting your application! Screening Stage - Let's get to know each other! • Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek., • As part of our interview process, we use the Culture Index Surveya brief, 510-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections:, • Self-Description: Select adjectives that best describe you., • Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role., • Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://go.cultureindex.com/p/VVvi0Nm0snDG Interview Stage - We'll dive into

Cogent is redefining vulnerability management with an AI-native platform that helps security teams cut through the noise and fix what matters. We're backed by top-tier investors, growing rapidly, and building the go-to-market engine to match. Cogent is a premier early-stage AI startup, and we've built one of the most differentiated GTM motions in cybersecurity. The growth function runs on an in-house AI operating system: a rich data layer and multi-agent platform that handles revenue marketing, sales ops, field logistics, and pipeline operations. Two people doing the output of ten. This role joins a small team reshaping how a security company goes to market. RevOps is the analytical engine of the GTM team. Every decision we make is rooted in data: how the funnel converts at each stage, by source, by rep, on what time frame. You'll diagnose where the funnel breaks, redesign the processes to fix it, and partner with sales leadership on the follow-through. The dashboards and agents already exist. We need someone who can interpret what they're showing and turn the so what into outcomes. This is the right role if you came up in investment banking, consulting, or strategy and moved into a tech GTM function. You don't need to know cyber. You do need advanced analytical skills, because every decision at Cogent is rooted in data. That's my background too. I built quant-rooted GTM strategies at prior companies that drove very fast growth, and I want to hire someone who brings the same lens. What You'll Do • Pipeline and deal operations, • Right hand to the Head of Growth across the operating rhythm: pod calls, forecast calls, pipe jams. Surface what needs action and shepherd it through to follow-through, • Pipeline hygiene: define when opportunities should be created versus when accounts belong on a target list, design the staging discipline, and keep the pipeline data trustworthy, • Conversion analysis across the full funnel: how things convert at each stage, on what time frame, by source, by rep. Diagnose where deals stall, classify why, and partner with sales leadership on improving the rates, • Maintain target account lists per rep per territory and translate the ICP into targeting reps and partners can actually use, • Weekly closed-loss and DQ analysis. Look for DQ'd pipeline worth reactivating when product or market conditions change, • Forecasting and revenue planning, • Run forecast operations so the forecast call becomes a decision-making tool, not a status update. Track actuals against targets and surface risk early, • Use deal scoring signals to prioritize where leadership spends time and which deals need intervention, • Capacity planning as the team scales: rep productivity, POV prioritization, territory balancing, and resource allocation, • Sales process and enablement, • Per-rep performance analysis: deal velocity, conversion rates, activity patterns, win/loss trends. Surface what works and help close the gap, • Design the sales process alongside sales leadership: opportunity criteria, stage gating, required fields, DQ reasons that feed back to product, • Help close the enablement gap. Tools and automation exist but reps don't always use them. Make the right behavior the easy one, • Special projects, • Partner strategy: spiff programs, channel investment decisions, and working with the Director of Strategic Partnerships on where to double down based on performance data, • Build business cases for new GTM motions: risk assessments, no-POV deals, expansion plays, • Every week looks a little different. The role flexes with what the business needs What We're Looking For • 3-6 years in revenue operations, sales operations, strategy, or GTM operations at a B2B SaaS company. Cybersecurity experience is not a requirement, • Banking or consulting background that pivoted into tech GTM is highly preferred. You need to be extremely quantitative and analytical: comfortable analyzing data and presenting insights to leadership, • You look at data and know what to do next, not just what it says, • Deep CRM expertise (HubSpot or Salesforce) and an understanding of how to design processes reps will actually follow, • You get that rev ops is a change management job as much as it is an analytics job, • Comfortable with ambiguity. Every week looks different, and you're the kind of person who sees a problem and figures it out without needing a playbook, • AI-native. You've used AI agents or automation tools in your work and you're comfortable interpreting outputs from multi-agent systems, • Startup mentality. Restructuring the spiff program in the morning and running the forecast call in the afternoon is a normal day.

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll doBuild the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems.Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments.Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge.Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time.What you'll bringA passion for being on the frontier of AI products.Strong software engineering fundamentals and experience building production systems.Motivation and high-agency to drive outcomes in a high-autonomy culture.4+ years hands-on experience building production products and systems.Degree in Computer Science or related field, or equivalent professional experience.Even betterExperience building AI-powered systems or agent frameworks.Experience with retrieval, evaluation systems, or LLM-based applications.Experience building developer platforms or SDKs.Experience with Go and Typescript.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $230K - $390KLocationSan Francisco, CAEmployment TypeFull timeLocation TypeOn-siteDepartmentEngineeringPlatform EngineeringCompensation$230K – $390K • Offers Equity

About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.85B+ from the world’s top investors — including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock — and was named one of America's best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.About the roleRippling AI helps businesses manage HR, IT, Finance, and Payroll — not by generating plausible responses, but by writing real queries against live data, showing its work, and taking real action on behalf of customers. The hard problem now is making it trivially easy for any Rippling product team to teach the assistant new capabilities and scaling it to customers of all sizes.In this role, you will own the platform layer that powers everything the AI Assistant can do: the frameworks product teams use to add new capabilities, the orchestration and routing layer that selects the right tools and models, and the economics of every query. You'll partner with the AI platform engineering team to turn Rippling AI assistant into an autonomous agent platform that takes real action across every Rippling product.What you will doOwn the AI Platform roadmap, including the skills framework, routing, tool orchestration, and the reasoning loop that powers multi-step agent tasks.Make it trivially easy for any product team to ship AI capabilities —from read-only queries to write actions that stage payroll runs, grant system access, or reassign employees, all with proper permissions and approval flows.Drive model selection strategy across providers, deciding when to use which model, at what cost, for what quality bar.Define the evaluation and improvement strategy — how we measure agent quality at scale, catch regressions, and continuously improve with real usage data.Partner with 10+ product teams (HR, Payroll, IT, Benefits, Finance) to onboard their domains onto the platform and make self-serve adoption easy.Shape the long-term vision for autonomous, long-running agents that do meaningful work on behalf of customers beyond the chat interfaceWhat you will need8+ years in product management, with at least 2 years shipping LLM-powered or conversational AI products to production at scale.Deep technical fluency in LLM systems — can evaluate RAG architectures, prompt engineering approaches, fine-tuning tradeoffs, model benchmarking, and reinforcement learning strategies.Strong opinions on cost, latency, and quality tradeoffs in AI systems — you've managed the economics of inference at scale.B2B SaaS experience — you understand enterprise buyers, compliance requirements, and the gap between a demo and a product that ships to thousands of companies.Track record of building platforms or tooling that other teams actually adopt — you know how to design good abstractions and reduce onboarding friction.Bias towards action — you roll up your sleeves, write prompts, review eval results, debug traces.Strong alignment with Rippling's leadership principles, particularly "Push the limits of possible" and "Go and see".If you don't necessarily meet all of these requirements, we still encourage you to apply. Skills transfer in unexpected ways, and diverse perspectives often lead to the most innovative solutions.Additional InformationRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.comRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll doImplement Go-to-Market software for our marketing, sales, and agent development teamsDesign and build the automated workflows, integrations, and AI-powered systems that turn signal into pipeline, across enrichment, scoring, routing, and outbound activationOwn our enrichment infrastructure end-to-end: the pipelines that take a new signup, demo request, or event attendee list and return a fully enriched, scored, Salesforce-upserted record across Clay, ZoomInfo, Cognism, and LLM-powered sourcesBuild AI agents and AI-powered internal tools that compound sales team output — account research, call summarization, RFP and security questionnaire response, proposal generation, and Slack-accessible agents that surface account intel on demandBuild and improve the fit scoring pipeline that evaluates every account against our ICP and writes results to Postgres and Salesforce, including signal design, batching, retry logic, and continuous improvement of the underlying modelsDevelop data architecture using Postgres, Fivetran pipelines, and reverse ETL. Keep data jobs healthy and in sync with the tools that consume them; track downstream impact when schemas and apps changeShip production code with PR review, observability, and proper error handling and debug production incidents (Salesforce platform failures, enrichment failures, LLM timeouts)What you'll bring3+ years in GTM Engineering, Revenue Operations, Sales Engineering, Growth Engineering, or a closely adjacent technical role at a high-growth B2B SaaS companyPython and TypeScript skills: You write clean code, understand async patterns, can design a database schema, and can debug a production incident from logs aloneHands-on experience inside a modern GTM stack (Salesforce, HubSpot, Outreach, Clay, enrichment providers): You understand how leads flow through a CRM and why data quality degrades over timeProduction experience with LLMs: Prompt design, eval loops, error handling, and the difference between a demo and a system you can trust at scaleStrong working knowledge of SQL, schemas, and data flow across GTM and warehouse systemsSystems thinking: You’ve built data pipelines and think about what happens at 10x volume, when an API goes down, or when the same account hits your queue five times in parallelOwner's mindset: You take accountability from code to deployment to adoption, define scope with minimal direction, and ship good solutions over perfect onesEven better…Built applications using LLMs, ideally with exposure to production-grade AI/ML systemsDeveloped custom Salesforce solutions using apex classes, apex triggers, LWC, SLDSIntegrated salesforce with other business systems using REST/SOAP APIs, Platform Events, and External ServicesOur valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $150K - $230KLocationSan Francisco, CAEmployment TypeFull timeLocation TypeOn-siteDepartmentOperationsGTM OperationsCompensation$150K – $230K • Offers Equity

Job DescriptionGENERAL SUMMARYWe are seeking a strategic, execution-oriented Email & Lifecycle Marketing Manager to scale our email performance and lifecycle programs, positioning email as a primary driver of new memberships, retention, and lifetime value, while supporting paid email and direct mail acquisition efforts. The right person for this role thinks strategically, moves quickly, and takes pride in the quality of every send. You will own the email calendar, lifecycle journeys, and campaign strategy while directing AI agents to produce copy, briefs, and campaign calendars that you review and approve before deployment. This role reports to the SVP of CRM and works closely with the AI Marketing Specialist and email platform team in a fast-paced, multi-campus environment. This is a full-time, in-office role with weekend support as needed Our CultureOur unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”. Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:Our Mantra:Respect The PastAccept ResponsibilityPay it ForwardOur Actions We Live By:Actions We Live By. It’s who we are when we step into our full power.Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.Pete’s Promise:Service ForwardRuthlessly ConsistentDo the Right Thing Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.KEY RESPONSIBILITIESEmail Growth & Lifecycle StrategyDevelop and execute email marketing strategy across content, cadence, segmentation, and personalization.Own promotional, transactional, triggered, and automated journey execution across the lead and member funnel.Drive retention, re-engagement, and cross-sell initiatives. Monitor campaign performance, identify trends, and apply insights to continuously improve results.AI-Directed Campaign ExecutionBrief, direct, and QA AI agents to produce email copy, subject lines, and campaign calendar builds, refining output for audience, offer, and compliance before every deployment.Maintain prompt frameworks, brand guidelines, and content standards that feed AI workflows.Identify opportunities to improve AI output quality and expand agent use across campaign formats.Paid Email & Direct MailDefine strategy, audience targeting, and messaging for paid email and direct mail programs.Manage vendor relationships, evaluate ROI and incrementality, and optimize spend within budget.Automation & Personalization StrategyBuild lifecycle journey automation strategy, defining trigger logic, timing, segmentation rules, and personalization requirements.Identify personalization opportunities to capture first-party data and drive engagement.Define attribution frameworks and surface actionable performance insights.Channel Reporting & Performance AnalysisOwn email channel reporting: open rates, CTR, conversion, deliverability, unsubscribe trends, and revenue attribution.Conduct quarterly hindsight analysis, extracting and analyzing data to identify trends and deliver forward-looking channel recommendations.Maintain a structured A/B testing roadmap; translate results into clear optimization actions.Deliverability, Compliance & GovernanceMaintain deliverability standards: list hygiene, sender reputation, suppression management, and engagement monitoring.Ensure compliance with CAN-SPAM, GDPR, and applicable regulations.Partner with the AI Marketing Specialist to align cross-channel contact strategy and cadence governance.Job RequirementsMINIMUM QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.QUALIFICATIONS3-5 years in email marketing, lifecycle marketing, or CRM marketing with demonstrated ownership of multi-touch campaigns.Proven ability to drive conversion, retention, and revenue impact through owned email channels.Strong familiarity with segmentation, journey design, automation strategy, deliverability, and A/B testing.Comfortable directing and QA-ing AI agents to produce on-brand content at scale; this is a core job function.Analytical mindset: extracts insights from campaign data and translates them into clear strategic recommendations.Highly organized with the ability to manage shifting priorities in a high-volume, fast-paced environment.Salesforce Marketing Cloud experience preferred.SKILLS & KNOWLEDGEBusiness and Management Principles - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources. Includes the ability to interpret policy and think globally with an “out of box” perspective to achieve results autonomously. Policies and Regulations — Knowledge of company polices, federal, state, and local laws, government regulations and agency rules that pertain to properties managed.Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.Problem Anticipation/ Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one. Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand. Oral Comprehension and Expression —Ability to understand and communicate so others can understand ideas and information.Computer – Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.WORKING CONDITIONS/ PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position may interact with outside personnel such as residents and clients, with contact in various forms such as in person, phone and email. This is a hybrid role.Extreme environmental conditions do not exist. It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.It is necessary to adapt to a frequently changing environment.Sitting and standing is as needed. It may be necessary for the position to travel independently to property locations.JOB DESCRIPTION REVISIONThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.An Equal Opportunity Employer The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence. Job DetailsJob Type: Full-timeCategory: MarketingSalaried: Salaried

At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with customers: In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the product roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. 3-5+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Professional fluency in both Spanish and English. Degree in a technical or related field, or equivalent professional experience. AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

OpenAI's AI Success Engineer team partners with the world's most ambitious government and partner organizations to translate cutting edge AI into real business and mission impact for governments of all levels from local, state, federal, and international. We guide customers and users on their journey from the first time they try ChatGPT Enterprise, automate a workflow, develop and execute a new skill, and create their first agent to scaled enterprise adoption of ChatGPT, Codex, our API and other novel capabilities. Our work spans technical integration and enablement, workflow transformation, inspiring and upskilling AI literacy and confidence across the workforce, sustained program, product and new capability delivery. Most importantly, we help each member of our customer's workforce, their teams, programs and missions meet their total potential. Our government customers have vital missions, and we must meet them with game-changing technology. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. Governments work at a scale that is truly exponential on missions that are of critical importance to people, communities and nations. The AI Success Engineer role is the primary post-sales relationship for OpenAI's most important customers. You are responsible for the end-to-end account management of critical government and partner customers. You will be helping government leaders/partners appropriately and effectively use AI for their mission, while simultaneously investing in ensuring their people are AI-enabled and ready to advance positive outcomes that their constituents depend on them for. You will drive: the impact of our tools on their mission, account health and adoption, ensuring technical readiness, creating and executing on the deployment strategy, enabling, educating and training their workforce, identifying new use cases and upsell opportunities, and delivering measurable value to our customers with OpenAI's ambitiously growing capabilities. This role blends technical depth, program and account management, customer advisory, training and enablement and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high impact use cases that showcase the ways OpenAI tools can make a difference to the mission. You drive our customers' success and journey in an AI age. You will work closely with sales, solutions architecture, product, and research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer use and value from our tools, guiding strategic use cases that get to production, and helping customers demonstrate tangible business and mission impact. You will bring key product feedback and insights to our product teams to ensure our capabilities continue to advance our customers' mission. • Lead the relationship for post-sale customers and act as their trusted advisor on technical deployment, adoption, and value realization, this includes setting up, configuring and running API instances of our products., • Own customer success: account strategy & health; breadth, depth, velocity of adoption that drives mission impact, enablement and education; and ongoing technical deployment and success across your portfolio., • Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them., • Train, educate and enable ChatGPT users to drive adoption and value., • Create and show customers how to make custom GPT's, Skills, Agents, Plugins, Connectors, Codex and use all of the features and capabilities of our tools., • Design and lead hands-on activities like workshops, hackathons, and training sessions across varied audiences, from executives to front-line staff., • Create content, playbooks, guides, reports, demos and other collateral to help customers understand and master the features of our tools., • Provide updates and product launches and feature roll-outs of new tool capabilities., • Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction., • Define and manage structured, time-bound onboarding and deployment projects for government entities across multiple OpenAI products to ensure seamless adoption and measurable success., • Closely monitor, analyze and drive activation, DAU, WAU, MAU, ensure our tools are having a measurable impact on government missions., • Balance a blend of large and small customer accounts, providing each with the support that meets their needs., • Work with government technical teams to connect, configure, and deploy OpenAI technology from OSS, API, and Enterprise tools., • Identify and validate use cases by embedding with customer teams to understand workflows and pain points., • Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning, • Build strong relationships with executive sponsors, C-suite leaders, and technical stakeholders, Business and Operations Managers, Programmatic Teams, and help align business goals with OpenAI capabilities., • Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs., • Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross functional navigator who keeps teams aligned, informed, and moving toward customer outcomes., • Guide value realization and measure impact through baselines, KPI definition, and post deployment reporting., • Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement., • Help drive expansions by identifying high leverage opportunities where OpenAI's platform can power new workflows, programs, business efficiencies and innovation., • Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc., • Guide organizations through the adoption journey by providing change management expertise to maximize the impact of OpenAI solutions., • Codify best practices, playbooks, guides, and FAQs specifically tailored to government customers based on interactions with public sector stakeholders., • Gather and relay public sector customer feedback to internal stakeholders, and identify themes across customers to incorporate into product planning., • Manage and contribute to the ChatGPT Gov Community site by keeping content, resources, and discussions up to date and by providing thought-leadership., • Have 8+ years of experience in technical customer facing roles such as technical account management, Customer Success Management for a Technology product, GenAI consulting or deployment roles, technical delivery leadership, or other deep enterprise adoption work and program management., • Have deep, hands-on operational knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage., • Have deep expertise training and enabling technologies in customer organization, being able to create inspirational and enthusiastic adoptions in customer organizations from the Executive Suite to facilities and maintenance staff, tailoring enablement in a way that everyone in the customer org has found their magic moments and the technology changed how they work., • Have experience designing strong account success plans and tactically loves presenting, training, showing and inspiring people to explore how they can explore their potential and mission impact with our tools., • Have practical experience with authentication and enterprise security concepts (SSO, domain verification, encryption, and enterprise compliance frameworks (GDPR, HIPAA, etc.))., • Have familiarity with coding languages like Python or JavaScript, and comfort with REST APIs, SDKs, automation, CI/CD, containers, and cloud platforms., • Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies, • Can show a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders, • Have run inspirational and effective change management programs, especially around technology, • Can rapidly bring order to procedures, processes and workflows using technology., • Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges, • Have excellent project and program management instincts and can lead multi workstream initiatives with clarity and structure, • Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams, • Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs, • Love public speaking, can set a vibe and keep an audience engaged and connected, • Can adapt your style to be able to connect equally with 4-star generals and heads of state, or local community groups., • Have deep empathy and listening skills, strong desire and joy from spending time with our customers understanding their

The Health Plan Correspondence (HPC) Vendor Management team is accountable for all components of vendor management for BSC's strategic/transactional print vendor relationships. The Product Manager, Senior will report to the Sr Manager of Vendor Management. In this role you will initially be assigned to manage the entire BSC book of business at O'neil Data Services (ODS), including partnering closely with vendor account and sales teams, the HPC team, marketing, brand, comms governance, GBS, IT Risk Security, Internal Audit, Stellarus, and other BSC stakeholders with work at ODS. In time, your scope will evolve to support other vendors and/or specializing in a specific modular component(s) of vendor management. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. In this role, you will: • Identify and understand key personas for product areas. Exhibits natural and intuitive user empathy, • Determine and analyze KPIs at a feature level to establish experience success, failures and next steps through iteration, • Conduct secondary market research with some assistance, • Effectively organize brainstorming sessions, • Participate and engage in agile ceremonies; facilitate those required for product artifacts as they support product outcomes, • Manage daily output vendor operational performance as a product, starting with the entire BSC book of business at ODS (marketing + transactional). This includes managing the backlog of projects with the vendor, SLA monitoring, incident, and compliance metrics, functioning as the trusted liaison between stakeholders and vendor, and support stakeholders until BSC's close of business at 5 pm. You have strong, proactive communication skills and gracefully navigate stakeholder and vendor conflicts, • Learn the details of your vendor's contract and ensure vendor management is aligned. Initiate and manage contract amendments with GBS in support of stakeholder needs. File contracts with applicable governing agencies, • Work very closely with output types such as EOBs, Checks, Bills, letter systems such as MHK, Care Connect, and SmartComm, • Demonstrate ability to learn from output owners and speak to them with expertise and understanding of their output, • Work fluently in Jira, creating epics, stories, and tasks to accurately and timely reflect your work. Create Confluence/Grid pages when needed. Use AI to build agents to automate portions of your job, but retain your SME knowledge to audit and adjust your agent as needed, • Pull reports to manage day-to-day vendor execution, demonstrate proof of vendor compliance, and use data to drive decisions. You will own vendor metrics and work confidently in Excel and Tableau to create MBR/QBR/KPI material to highlight vendor outcomes, performance and support all invoice and budget activities. You will use data and reporting skills for invoice reconciliation and process invoices in Concur, • You will initially be assigned to support ODS, and in time you will be asked to support ad hoc duties as assigned, including expanding to other vendors/output types and specializing in a specific module of vendor management Your Knowledge and Experience • Requires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology, or equivalent experience, • Graduate degree (e.g. MBA) is highly desirable, • Requires 4 - 6 years of experience in Product Management or Management Consulting, • Requires expertise in managing transactional printed output (metadata file + source docs), with a preference for experience with EOBs, Checks, Bills, and Letter Systems such as SmartComms, MHK, Care Connect, • Requires knowledge of document transfer methodologies, such as IP Switch, SFTP, API, Sterling, MQMFT, • Requires vendor management competency in stakeholder management, risk management, vendor incident management, budget and invoice management, production management, contract management, regulatory contract filing, • Experience with at least one of the following is required: ODS OneSuite, Smart Communications, Salesforce, MHK, or Pega platforms, • Requires experience with agile methodologies, Jira, Grid, Confluence, and enterprise reporting systems mandatory., • Requires strong organizational and critical thinking skills, applied to all areas of the job, ability to manage overlapping priorities, ability to use email rules to manage over 200 emails a day, and the ability to problem solve and function independently without a desk level procedure Hybrid This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need. About Blue Shield of California As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals. Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities join us! Our Values: • Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short., • Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives., • Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals. Our Workplace Model We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility: For most teams, this means coming into the office two days per week. Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need. For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being. The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews. Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail. Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or

We're looking for a product manager for Agent Studio: the core environment where agents are created, tested, and improved. Agent Studio brings together the full agent development experience journeys, chat, simulations, workspaces, packages, and AI copilots like Ghostwriter and Explorer into a unified system. It reflects Sierra's Agent Development Life Cycle: Analyze ? Build ? Test ? Release, repeated continuously to improve agent quality. As PM for Agent Studio, you will define how teams actually build agents in practice. You'll shape the systems that turn ideas into working behaviors, enable rapid iteration, and allow agents to continuously improve over time. This is a zero-to-one and scaling role at the center of Sierra's product. Define the agent building experience - Shape how users move from idea ? implementation across journeys, chat, and workflows. Create clear abstractions for building complex agent behavior without unnecessary friction. Own the Agent Development Life Cycle - Design how users analyze conversations, make changes, test improvements, and release updates. Ensure the loop between build ? test ? learn is tight, fast, and intuitive. Build simulation and testing systems - Define how agents are validated before deployment. Create tools for simulating real-world scenarios, identifying failures, and improving performance with confidence. Design reusable systems through packages - Define how integrations, skills, and agent behaviors are packaged, discovered, and reused. Enable users to compose sophisticated agents from modular building blocks that improve over time. Integrate AI copilots into the workflow - Work closely on how Ghostwriter (build) and Explorer (analyze) fit into Agent Studio. Decide what is automated vs user-driven, and how AI augments each step of the workflow. Make agent quality measurable and actionable - Define evaluation frameworks and feedback systems so users can understand performance and systematically improve their agents. 3+ years of product management experience, ideally working on developer platforms, AI systems, or complex technical products Strong technical depth - Ability to engage deeply with engineers on system design (e.g., simulation systems, evaluation frameworks, APIs, and platform architecture) Experience building 0?1 products or platforms - Comfortable defining new abstractions and workflows in ambiguous spaces Experience working with AI systems - Familiarity with LLMs and the challenges of building, testing, and iterating on non-deterministic systems Strong product instincts for builder tools - You have taste in developer experience and can balance power, flexibility, and usability Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll doBuild the Intelligence layer at Sierra. You’ll work on systems that analyze millions of agent interactions and generate insights that improve agent performance and customer outcomes.Turn conversations into insights. You’ll build systems for analyzing, clustering, and exploring large-scale conversational data.Enable evaluation and experimentation. You’ll design systems that allow us and our customers to measure agent quality and run experiments.Develop learning systems. You’ll work on retrieval, ranking, personalization, and feedback loops that make agents more effective over time.What you'll bringA passion for being on the frontier of AI products.Strong software engineering fundamentals and experience building production systems.Experience working with data systems, analytics, or machine learning-driven products.Motivation and high-agency to drive outcomes in a fast-moving environment.4+ years hands-on experience building production systems or data products.Degree in Computer Science or related field, or equivalent professional experience.Even betterExperience with retrieval, ranking, or recommendation systems.Experience building analytics or data exploration tools.Experience working with large-scale data systems.Experience building AI-powered products.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (unlimited) paid time offMedical, dental, and vision benefits for you and your familyLife insurance and disability benefitsRetirement plan dependent on country of employmentParental leaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Compensation Range: $230K - $390KLocationSan Francisco, CAEmployment TypeFull timeLocation TypeOn-siteDepartmentEngineeringPlatform EngineeringCompensation$230K – $390K • Offers Equity

Tessl is a fast-growing Series A startup based in London, founded by Guy Podjarny. We've raised over $100M from world-class investors including Index Ventures, Accel, GV, and Boldstart, and in 2025 we were ranked #2 in Sifted EU's B2B SaaS Rising 100 and #20 in Sifted's AI 100. At Tessl, we are building the context layer for AI coding agents, and a platform for AI-native software development. As an early member of the team, you'll help shape how we build, scale and support a company operating at the edge of AI and software development. We're looking for a Developer Advocate to be Tessl's presence in the Bay Area AI community. Someone already deep in the local scene, building with AI every day, showing up at the meetups and hackathons, and pushing what's possible with agentic coding alongside the people defining it. This is a builder's role first. You'll be a power user of our product, creating integrations, tools and projects that show what AI native development really looks like, then taking that into the community to hack, demo and present. Your main focus will be the Bay Area, but you'll also travel to give customer and conference sessions across the US. Because the rest of the team is in London, this role suits someone who thrives with the autonomy to set their direction and the self-motivation to act on it without much steering. Build with Tessl: Go beyond writing about the product, build with it. Create apps, integrations and creative projects using Tessl that inspire and enable the developer community to do the same. Own the Bay Area: Be Tessl's visible presence in the local AI scene. Show up at the meetups and hackathons that matter, hack alongside people, demo what you've built and present what's possible with agentic coding. Content creation: Write articles, tutorials and guides, and produce videos that give developers practical, actionable insight into AI native development with Tessl. Speak across the US: Travel to give customer and conference sessions around the country while keeping your main focus in the Bay. Ecosystem exploration: Constantly explore the AI developer tooling landscape, identifying integration opportunities and ways to connect Tessl with the broader ecosystem. Show up where developers are: Run webinars, appear on podcasts and make yourself at home in other people's communities, from Discord servers and Slack groups to subreddits and newsletters. Already in the Bay Area scene: You're a regular at the meetups and hackathons that matter, a recognised face in the local AI developer community, and an active voice online where the discussion is happening. Living on the edge of agentic coding: You live and breathe cutting-edge agentic development. You're using the newest tools the week they land and you have a point of view on them. A builder's mindset: You'd rather ship something than describe it. A slick integration, a creative app, an experiment no one's tried yet, you get excited about making things. Scrappy and self-directed: You set your own direction and get on with it. With the majority of the team in London, you're comfortable operating with less day-to-day steering. Comfortable on the road: You have the experience to travel and present customer and conference sessions across the US. Strong communicator: You can write and speak clearly and engagingly about technical AI topics. Development skills: You're comfortable enough with code to build and hack on things yourself. You don't need to be a full-time engineer, but you ship. Experience with open-source communities and contributor ecosystems An existing network in the Bay Area AI developer tooling space Comfort operating in a fast-moving, early-stage startup environment We care deeply about the warm, inclusive environment we're building at Tessl and we value diversity we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! On Tessl, The AI Native Development Startup Announcing Skills On Tessl: The Package Manager For Agent Skills Podcast Episode: The End Of Fragmented Agent Context, Guy Podjarny Tessl CEO

Background in real estate showings, property management, home evaluations, or appraisals. This contracted hourly position is a 1099 position that focuses on conducting property showings for rental properties with occasional opportunities to conduct property evaluations. Average pay ranges between $4

FAR.AI is hiring a Research Lead to develop and lead a research agenda that reduces catastrophic risks from advanced AI. You'll build and lead a team executing this agenda setting research direction, mentoring Members of Technical Staff to scale your vision, and remaining hands-on enough to write code and run experiments yourself. What counts is whether AI labs and governments actually change how they act; publications are useful but aren't the measure. Beyond your team, you can shape FAR.AI's broader work by directing millions of dollars in grants to external researchers extending your agenda, convening the people who can act on it, and influencing our independent testing and advising of AI companies and governments. This role suits you if you want high autonomy in an impact-driven environment, pursuing empirically grounded, scalable ML safety work. FAR.AI is a non-profit AI research institute working to ensure advanced AI is safe and beneficial for everyone. Our mission is to facilitate breakthrough AI safety research, advance global understanding of AI risks and solutions, and foster a coordinated global response. Since our founding in July 2022, we've grown to 40+ staff, published 40+ academic papers, and convened leading AI safety events. Our work is recognized globally, with publications at premier venues such as NeurIPS, ICML, and ICLR, and features in the Financial Times, Nature News and MIT Technology Review. We conduct pre-deployment testing on behalf of frontier developers such as OpenAI and independent evaluations for governments including the EU AI Office. We help steer and grow the AI safety field through developing research roadmaps with renowned researchers such as Yoshua Bengio; running FAR.Labs, an AI safety-focused co-working space in Berkeley housing 40 members; and supporting the community through targeted grants to technical researchers. We explore promising research directions in AI safety and scale up only those showing a high potential for impact. Once the core research problems are solved, we work to scale them to a minimum viable prototype, demonstrating their validity to AI companies and governments to drive adoption. Our recent and ongoing research includes: • Adversarial Robustness: working to rigorously solve security problems through building a science of security and robustness for AI, from demonstrating superhuman systems can be vulnerable, to scaling laws for robustness and jailbreaking constitutional classifiers., • Mechanistic Interpretability: finding issues with Sparse Autoencoders, probing deception using AmongUs, understanding learned planning in SokoBan, and interpretable data attribution., • Red-teaming: conducting pre- and post-release adversarial evaluations of frontier models (e.g. Claude 4 Opus, ChatGPT Agent, GPT-5); developing novel attacks to support this work., • Evals: developing evaluations for new threat models, e.g. persuasion and tampering risks., • Mitigating AI deception: studying when lie detectors induce honesty or evasion, and developing approaches to deception and sandbagging. We are particularly looking to add Research Leads in the following pod shapes: • Applied Interpretability using interpretability to tackle concrete safety problems (better probes, backdoor detection, deception monitoring), aiming for fast feedback loops, often in collaboration with our other pods. A new pod, greenfield., • Scalable Oversight / Alignment methods that keep oversight robust as models become more capable than their supervisors: recursive reward modeling, debate, weak-to-strong generalization, process-based supervision., • Adversarial Robustness extending our independent-testing work into deployed-system protection: better safety guardrails, pre-training safety interventions (initially CBRN misuse, especially for open-weight models), backdoor detection and mitigation, realistic cybersecurity evaluations, and loss-of-control deception evaluations., • Auditing / Evals safety and alignment auditing: evaluation awareness (construct validity, safety-relevance, hyper-realistic evals), CoT monitorability and faithfulness training, black-box monitoring as a complement to our existing white-box work., • Persuasion / Epistemic Risks science of epistemic risks and intervention points, persuasion's role in loss of control risks, evaluations and independent testing, connections to broader harmful manipulation, solutions and epistemic uplift. Building on our existing work and shaping your own agenda in the area., • Bring Your Own Agenda an open track for senior researchers with a strong vision outside the pods above. Research Leads define and own a research workstream end-to-end. Day-to-day, that means: • Articulate a research agenda with a clear theory of change for mitigating catastrophic risks from human-level or superhuman AI systems, and/or vastly increasing the upside of such systems., • Grow and lead a team of technical staff in pursuit of this agenda, either directly or in partnership with an engineering co-lead., • Lead novel research projects where there may be unclear markers of progress or success., • Share your research findings through written content (e.g. academic publications, blog posts) and presentations (e.g. ML conferences, policymaker briefings) to drive adoption and change., • Mentor and coach junior team members in research skills and ML engineering., • Contribute to the FAR.AI intellectual environment, for example by giving feedback on early-stage proposals., • Build a research field around your agenda through FAR.AI's grantmaking and events, and connect it to real-world deployments through our independent testing and government advising. This role would be a great fit if you: • Want to work on the most impactful research directions, alongside mission-driven colleagues who'll push them forward with you., • Wish to pursue empirically grounded, scalable research directions that lean, technically strong teams can drive forward., • Value the ability to speak freely. We don't censor our researchers we just ask that you protect confidential information and make clear when you're speaking personally or on behalf of the organization., • Want to advise and collaborate with governments, leading AI companies, and academics. We're a small organization that punches above its weight by working closely with these partners through red-teaming, technical standards work, and research collaborations. This role would be a poor fit if you: • Prefer solo IC research to leading a team toward a shared agenda. Some people can do great research that way, but in this role we're looking for someone whose research direction is strong enough that other excellent researchers want to build it with them., • Prioritize novelty and intellectual elegance over impact. We care about both a mathematically elegant solution to AI safety would be wonderful but when we have to choose, we choose what makes AI safer in practice., • Can only work with the largest compute clusters available at industry labs or need to be compensated with equity in a rapidly growing startup. We offer competitive salaries and sizable compute budgets on a cluster that we manage, but if you value these things over having a positive impact on the future, then you may be more suited to a for-profit lab. To be a strong candidate for the Research Lead role, you likely: • Have a strong existing research track record in AI or another highly technical subject (e.g. CS, math, physics)., • Have a clear view of which safety research directions are likely to matter most over the next few years, and why., • Have either (a) a clear research agenda you'd pursue at FAR.AI, with a theory of change explaining why it's valuable, or (b) a strong track record and a research space you'd sharpen into an agenda over your first months. We assess both paths against the same bar depth of articulation at application is itself a signal about expected runway., • Have led a team, mentored graduate students, or supported early-career researchers through fellowship programs. Informal leadership in flatter organizations counts, as we're more interested in experience than job titles., • Can effectively communicate novel methods and solutions to both technical and non-technical audiences., • Are not a new entrant to AI safety. We don't require a PhD or specific years of experience, but you should have engaged substantively with the field through prior research, employment, or sustained independent contribution. It is preferable if you: • Have an established publication record in AI safety., • Are comfortable writing grant proposals and navigating collaborations with other organizations or external research groups.

We meet our agents' needs with diligent training, education and support including life coaching and health and fitness programs for our agents. After a few years of disciplined work, it's not unusual for a Real Estate Agent to be earning $50000 - $100000 yearly or more. Whether you're conducting pro

Real estate agents are independent contractors. Client Conversion: Move qualified leads through showings, presentations, and offer negotiations with expertise and professionalism. Our agents typically increase from 12 deals per month to 34+ closings monthly simply by leveraging the quality and consi

Senior Administrative Assistant - Floater.At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person! Join a team of quality orientated dental professionals that you will be proud to be affiliated with.Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand n

Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance.For nearly two decades, we have led our industry and worked at the frontier of applying AI/ML to investment management.We have become a multibillion-dollar asset manager,

Executive Administrative Assistant.We're looking for a highly organized, proactive, and people-first Executive Administrative Assistant to join the team in our San Francisco office.This is a hybrid role that sits at the intersection of executive support and business operations making it a great fit

On-Call Front Desk Receptionist.The Four Seasons Hotel San Francisco at Embarcadero seeks an On-Call Front Desk Receptionist to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!.We invite you to join Four Seasons San Francisco at Embar

This position reports to the Regional Workplace Services Director/Workplace Services Manager and on-site Office Director.Greet visitors proactively and assist in making them feel welcome.This can include offering them a beverage, storing luggage or their coat, and connecting with their host.Answer p

Dental/Optometric Receptionist.Assist patients to effectively utilize dental services and perform a variety of general clerical duties.Handle all billing activities of the department.Greet clients and answer phones courteously for the clinic.Direct clients to appropriate services as needed.Explain N

Good Samaritan Veterinary Hospital is Hiring a Client Care Specialist!.Status: Full-time or part-time.Schedule: Eight- or 10-hour day shifts, Monday through Friday, with weekends as needed.Experience: One year of veterinary or customer service experience preferred.Financial Rewards that Grow with Yo

GGRC is looking to hire a Front Desk Associate to be the first point of contact for visitors and calls to our San Francisco headquarters.This position will greet, answer questions, and direct inquiries as needed while performing daily front desk tasks and responsibilities.Open or close the office/Fr

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.Cultivating the American Dream is the purpose that binds the Avanath team.At Avanath, every day is an opportunity to make a difference in someone's life.Whether it is helping res

The Administrative Assistant is responsible for providing administrative support to the Division and/or specific departments as assigned.This position will provide general assistance to all levels of staff.Act as liaison between supervisor and others (i.Provide prompt and professional service to all

Position Summary: This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm.Engage at the appropriate level to support contracted service lines to include reception duties, mail, print (MFD tr

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback.We connect individuals with flexible work from home research opportunities that help shape products, services, and user experiences.We're inviting individuals from all backgroun

Under the direction of the Property Manager, the Administrative Assistant is responsible for assisting with the overall operation of the facility.They must relate well to people, have demonstrated sensitivity to and interest in the targeted clientele and exercise good judgment when interacting with