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Job DescriptionDescription: Position Summary: The Defense Business Development Specialist will leverage existing relationships with potential military customers and interface directly with the existing Sales team. Utilize knowledge of Vuzix products and capabilities to understand and gather customer requirements, to prepare specifications and generate quotes. Partner with the internal technical and marketing teams to share insights from defense customers and to offer suggestions for product enhancements. Responsibilities will include planning and leading customer engagements, market assessments, strategy development, business case development, capture management, Direct Sell and bid and proposal budget management, CRM management, orders plans and development of 1-yr, 3-yr and 5-yr growth pipelines. This position will also support the functions of the Sales - DoD Department to meet the requirements of the relevant ISO 9001:2015 standards based on the quality objectives established by Top Management. Essential Duties and Responsibilities: • Develop and implement an Enterprise Territory Business Plan to drive enterprise sales of hardware products and professional services to the military., • Utilize your existing portfolio of relationships, partners and areas of expertise that will enable you to penetrate these industries or defense services., • Understand and analyze customer business problems, determine the best hardware and services that are applicable., • Demonstrate products and solutions to both technical users and leadership and articulate the technical and business applicability in the defense/customer ecosystems., • Attend events and conferences to network and establish new opportunities., • Leverage virtual networking technology such as LinkedIn and other social media to establish new opportunities., • Generate and develop new leads into prospects and customers, by identifying business needs and articulating how our solutions benefit the end user and enterprise., • Assessing Partner opportunities to determine which are winnable and working with government partners and points of contact to help shape RFPs to apply to our solutions., • Develop Basis of Estimates (BOEs) and Proposals for complex technology including strategy, win themes, solutions, writing, schedules, staffing, pricing, past performance, resumes, and other proposal actions., • Accurately report sales pipeline, including closure dates, risks, industry opportunities, and areas to develop the product and solutions, to executive leadership in CRM., • Design marketing plans materials and sales presentations to prospects, customers and through events (such as webinars) to generate interest and maximize the market share of the product portfolio., • Mentor and manage marketing activities as needed., • Develop and manage partner base to maximize opportunities within your channel., • Consistently achieve quota., • Meets required ISO 9001:2015 standards and necessary training based on the relevant Quality Objectives. Competencies: To perform this job successfully, an individual should demonstrate the following competencies: • Written Communication – Read and interpret written information effectively, write clearly and concisely, adapt writing style for different audiences., • Verbal Communication – Give focused attention to what others are saying, take time to understand what is being said and respond when appropriate without interrupting, speak clearly and effectively express ideas and opinions, adapt and react professionally in both positive and negative situations., • Teamwork & Collaboration – Balance team and individual responsibilities, consider others’ views objectively and with openness to changing your own, give and encourage feedback, contribute to a positive team dynamic, prioritize team success over personal interests, work effectively across departments toward company goals., • Professionalism – Interact with others in a considerate manner, follow through on commitments, react well under pressure and preserve confidentiality, control emotions, and accept responsibility, maintain focus on solutions and treat others with respect and consideration regardless of their status or position., • Motivation & Initiative – Demonstrate persistence and ability to adapt to changes in daily workflow and overcome obstacles, ask for and offer help when needed, work independently when required, volunteer readily and look for ways to improve and create successful outcomes, positively contribute to overall work environment., • Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals., • Experience in business development and pursuit capture processes, including opportunity qualification, preparing and leading gate reviews, capturing plan development, win strategy, price-to-win, and proposal development., • Experience with military and US Government acquisition processes and programs., • Experience in driving the sales process and effective working relationships with Sales Operations, • Ability to build long-term strategic and senior level relationships., • Ability to adapt and work effectively within a rapidly changing and growing environment., • Robust business and financial acumen., • Proven partner relationship networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem. Preferred Qualifications: • Bachelor's degree (BA/BS) in Business Administration or equivalent work experience., • 8+ years of experience with military business development or equivalent Sales Operations, Strategy and/or Sales Leadership role., • Ability to lead through influence, working alongside organizational leadership (Sales, Operations, Product Management, and Executive Team)., • Proven track record of leading change management, building aligned tooling and developing methods to measure and systemize Sales KPIs for internal teams and customers., • Experience with Sales technology tooling (Zoho)., • Prior military experience and/or relationships are a plus. Supervisory Responsibilities: None. Travel: Domestic travel, up to 20%. Physical Demands: Frequently required to sit, speak, hear, see, and perform repetitive motion (data entry). Occasionally required to lift or carry (10 lb. minimum). Reasonable accommodations will be made if applicable. PI23f0ad3d89ce-25405-39984028

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in New York at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of New York. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency. Qualifications: • LMFT, LPCC, LCSW, LMHC, PsyD, • Current License and located in New York., • Certain payor relationships may exclude you from employment., • Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • At least 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • Required to have your own office space in the New York City area and are willing to provide in-person services. Octave's Company Values: The below values drive our day-to-day operations. • We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future. System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools: • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates, • An unmanaged device (a device not provided to you by another company/organization) Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device. Compensation: Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: • $113-$133/hour for master's level license., • $113-$143/hour for doctoral level license. Virtual Rates: • $110-$130 for master's level license., • $110-$140 for doctoral level license. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Locations US-NY-Rochester Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6567 The mission of Helio Health, Inc. is to promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc. the Benefits Manager will provide support to participants to apply for or retain insurance and benefits they are eligible for as well as compliance with any requirements or documentation to maintain coverage. In addition to a comprehensive benefits package, this position is eligible for a Sign-on incentive of up to $1,500 to $8,000 depending upon credentials! Pay Rate: $62,400.00 per year Working Relationships: Receives supervision from the Team Leader and/or Patient Access Specialist Manager and maintains consistent communication with supervisor regarding content of workload • Responds to request for support for participants in Residential, Inpatient and Outpatient Programs in the regional assignment area., • Works with participants, third party payers, Medicaid, County DSS Representatives, State and Federal agencies to support participant enrollment in applicable benefits and plans., • Builds relationships with organizations to improve access to insurance and benefits for patients., • Works collaboratively with the Revenue Cycle Management colleagues and Leadership to address changes in benefit requirements and state regulations., • Review insurance enrollment, certification and other local, state and federal requirements with participants., • Support participants through tracking and support of documentation needs, confirmation elioibilitv, level of benefits, authorization reauirements, re-enrollment and coordination of benefits., • Review participant obligations of patient financial responsibility, discount fee options and payment planning., • Assist in developing and administering procedures for participant benefit management., • Negotiate access to care for individuals seeking services at Hello Health, Inc.., • Educate program staff on evolving benefit changes and requirements., • Use effective relationship management, coordination of services, resource management, education and patient advocacy to promote improved quality of care and/or life., • Attend training on benefits plan changes and requirements to stay abreast of all current information., • Participate in program, administrative and clinical committees as assigned 10)Represent the agency to the community., • Other duties as assigned., • Associate degree required Bachelor's degree preferred., • Qualified health Professional (QHP) preferred., • Two years of experience in billing or benefits enrollment rn health care, social services or managed care setting., • Equivalent combination of training, education, and experience that would provide the required knowledge and abilities about benefit management., • Excellent ability to work effectively with patients, the professional community and co-workers., • Must have excellent internal and external customer service skills., • Excellent attention to detail., • Must demonstrate excellent verbal and written communication skills., • Must have excellent computer skills with a basic knowledge of electronic Health record systems, health care billing systems and insurance portals., • Strong computer skills including Microsoft Word, Outlook and Excel. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: The Allendale Columbia School is seeking experienced, engaging, and highly professional Lead Pre-K Teachers to support our Summer 2026 program serving our youngest campers (ages 3–5). This position is ideal for classroom educators who are passionate about early childhood development and are excited to lead a structured, play-based summer program in a well-supported environment. The Lead Pre-K Teacher will serve as the primary instructor and leader for a Pre-K classroom group, designing and implementing daily programming aligned with weekly camp themes. This role offers creative autonomy, allowing teachers to develop engaging, developmentally appropriate activities that promote exploration, social-emotional growth, and early learning. Teachers will be supported by a dedicated Support Staff member and a Counselor-in-Training (CIT) to assist with classroom management, transitions, and student support. The Lead Teacher is responsible for maintaining a safe, nurturing, and structured classroom environment while fostering positive relationships with campers and modeling strong classroom leadership. This role requires a high level of organization, consistency, and professionalism to ensure a positive and stable experience for our youngest campers. All classroom materials and supplies are provided, allowing teachers to focus on instruction, creativity, and connection. Key Responsibilities: • Classroom Support & Engagement: Assist the Lead Teacher with daily activities, including art projects, playtime, and group participation, ensuring campers remain engaged and supported., • Activity Implementation: Support the execution of planned curriculum and activities; bring lessons to life without responsibility for curriculum design., • Transitions & Daily Logistics: Assist with snack time, bathroom breaks, and safely escorting campers between activities while maintaining organization and structure., • Classroom Management: Work collaboratively with the Lead Teacher to maintain a positive, inclusive, and well-managed classroom environment., • Early Childhood Support: Provide hands-on assistance to young campers as they develop independence, social skills, and comfort in a group setting., • Safety & Supervision: Maintain active supervision, accurate headcounts, and ensure all health and safety protocols are followed, including allergies and hydration.MINIMUM QUALIFICATIONS:, • Must have professional classroom teaching experience in Pre-K or Early Elementary settings, • Note: Substitute teaching or after-school care experience alone does not meet this requirement, • Demonstrated ability to design and implement age-appropriate, play-based curriculum, • Strong classroom management and organizational skills, • Ability to foster a safe, nurturing, and engaging learning environment for young children, • Must be reliable, patient, and a strong role model, • Ability to work collaboratively with support staff and mentor junior team members, • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc. This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Lunch Provided Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students. Requirements:

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Position Summary: Are you ready to love what you do? Assess elder’s leisure skills, interests, and desire for meaning in order to develop a variety and balance of programs to increase the quality of life and meaningful activities of the elders who live at SJH. Coach/mentor team members to participate in engaging elders in meaningful opportunities and promoting their desires and life style choices. Qualifications & Education Required: What is required to be successful on the job? • High school diploma or GED required, and 2 years of experience in an age-appropriate social or recreational program within the last 5 years, 1 of which was full-time in a patient or resident activities program in a health care setting required, • Bachelor’s degree in TR or related human service field preferred, • Prior experience with older adults and people living with dementia preferred, • Ability to interact with elders and care for their needs, • Willingness to embrace and exemplify St. John’s Brand Characteristics Core Organizational Competencies: What are the expectations of me at St. John’s? • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Utilizes community resources effectively, • Supports education and peer-to-peer coaching, • Advocates for, and bring meaning to people, particularly those living with dementia, • Discharge and transition planning to maintain meaningful lives, • Speedy and timely decision maker, • Committed to making a difference and excellent customer service, • Uses resources wisely around department budgets, • Values continual improvement, • Passes on information to coworkers, • Shifts priorities as needed, • Strong organizational skills, • Good judgment about people, • Shows sensitivity for others, • Is a collaborative team player, • Enjoys being around people who are different, • Adapts appropriately to cultural differences, • Takes responsibility for their actions, • Maintains confidentiality when requested, • Spontaneous, fun, and playful, • Can make tough decisions when necessary Essential Functions: What will I be doing to make an impact? • Work as a part of the interdisciplinary team to address recreation and leisure needs, problems, goals and interventions, • Identify and share what meaningful activities mean to each elder, • Balance individual, neighborhood, and community opportunities for meaningful engagement, • Actively participate in care plan, rounds; and other meetings, • Complete MDS and care plan pieces in a timely manner, and in collaboration with the interdisciplinary team, • Documentation responsibilities which include but are not limited to: leisure assessment, prior leisure interests, and progress notes. Documentation to be in accordance with facility and regulatory agency guidelines, • Provide education and resource counseling to elders, families and staff regarding leisure opportunities, • Refer to and collaborate with other disciplines (i.e.: spiritual care, music therapy, volunteers, hospice, psychiatry, therapies) as appropriate, • Design and execute a monthly calendar of therapeutic recreation programming considering the needs and interests of assigned units/facility, • Collaborates with the SJH team to organize, design, and execute community programs in/out of the facility, • Facilitate the planning and execution of community outings, enabling elders to maintain community ties, and participate as desired, • Maintain necessary paperwork around department spending, receipts, and other assorted documentation, • Actively involved in own development of position related competencies, • Other duties assigned as necessary to support St. John's mission, vision, values Physical Requirements: • Frequent moving and lifting, pushing, pulling and bending (up to 50 pounds). Frequently squatting and occasionally reaching. Exposure to Conditions: • May provide care to individuals with infectious diseases. May be subject or exposed to experiences that involve physical aggression.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Chief Financial Officer (CFO) who, under the guidance of the Chief Executive Officer, is primarily responsible for assuming financial oversight for Jordan Health as part of the executive leadership team. The CFO is the primary contributor to the development of Jordan Health’s strategic vision working closely with the CEO to formulate plans and approaches for the financial health of the organization. The CFO aligns business and fiscal objectives with market trends, and emerging opportunities. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Chief Financial Officer opportunity. Requirements: The Chief Financial Officer will ensure to: · Frequent environmental scanning with appropriate responses and evaluation of long-term objectives. · Progress Jordan Health towards innovative solutions and adaptive strategies. · Provide day-to-day financial operations run effectively. · Ensure financial and operational strategies are aligned with Jordan Health’s growth objectives. · Ensure that the CFO is viewed as a model of leadership and corporate social responsibility. Education And Experience Required: · Bachelor’s degree in business or a related field is required for this role · MBA or CPA preferred · Minimum of 10 years of related experience such as Financial Manager, Director of Finance, VP of Finance or CFO · Demonstrated and proven track record in contributing to business’s development and growth · Healthcare experience is preferred Licenses And Certifications: · Drivers’ license and the ability to move quickly between sites is required. Special Skills, Knowledge Required: · Creativity: the capacity to think outside the box. · Communication and influencing: Ability to articulate ideas clearly and influence stakeholders can facilitate decision-making within the organization. · Decision-Making: Equipped to use a variety of approaches to make sound decisions. They must understand the far-reaching effect their decisions can have on the entire organization. · Business acumen: must have a deep understanding of business operations, financial principles, and market dynamics. · Collaboration: Must have the ability to work with partners across various disciplines and find joint solutions to challenges. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Adult Care Manager Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Care Manager DEPARTMENT: Adult Care Management SUPERVISOR: Program Manager POSITION GRADE: 70 [ Salary range: 19.50hr-25.00hr commensurate with education and experience] ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual adult and their family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular care management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each adult on their caseload., • Facilitates the development of a Care Team and carries out an individualized and strength-based Plan of Care., • Assists clients in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc., • Inform and educate clients and their families around a psychiatric diagnosis and its impact on home and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the client’s strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program. Leading Self -Character and Courage (Integrity and Trust) Leading Others -Customer Focus Leading the Organization -Commitment to Diversity, Inclusion, Justice and Equity MINIMUM QUALIFICATIONS: A Bachelor’s of Arts or Science are preferred, Or An Associate’s Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields. A strong knowledge of Adult Mental Health preferred. SPECIAL SKILLS: Valid NYS driver’s license in good standing and has use of an automobile. Flexibility to meet with clients during evening hours if needed. PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. Ability to drive Ability to walk short distances Ability to use stairs Ability to leave a location quickly

Job Description About Discovery Management Group Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Discover Your Purpose with Us at Rittenhouse Village Pittsford! As Executive Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership. Position Highlights: • Status: Full Time, • Schedule: Mon-Fri 8:30am-4:30pm, occasional weekends and holidays, on call 24/7, • Location: 159 Sully's Trail Pittsford, NY 14534, • Rate of Pay: $100k-$105K base + 20% Annual Bonus Operational Leadership • Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals, • Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards, • Maintain full responsibility for community financials, budgets, and operational performance metrics, • Drive achievement of NOI, occupancy, and resident engagement targets, • Champion a resident-centered model of care that prioritizes service, dignity, and engagement, • Foster a supportive environment for residents, families, and team members alike, • Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight, • Provide visible leadership to department heads and community team members, • Hire, train, develop, and coach staff to achieve high performance and job satisfaction, • Implement policies and procedures that promote compliance, accountability, and professional growth, • Partner with the sales team to drive occupancy and maximize top-line revenue, • Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning, • Cultivate and maintain relationships within the community to support lead generation and referrals, • Ensure compliance with state AL/MC regulations, policies, and resident documentation, • Lead monthly “at-risk” meetings and family engagement efforts, • Oversee specialized programming (e.g., SHINE® Memory Care) to ensure effectiveness, • Bachelor’s degree in Business Administration, Healthcare Administration, Hospitality, or related field, • Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living (AL/MC/IL), • State-specific Administrator License/Certification required, • Proven success in census growth, operational leadership, and financial management, • Strong team leadership skills with experience in hiring, performance management, and coaching, • Excellent communication, problem-solving, and decision-making skills Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose! Our Culture & Values So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success. Benefits You’ll Enjoy For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information. Regulatory Compliance & Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: .

Job DescriptionDescription: Position Summary The Vice President of Residential Services is a senior organizational leader responsible for activating, leading, and holding accountable a high-performing residential workforce that operates in alignment with East House’s values of Humanistic, Optimistic, Progressive, Integrity, and Collaboration. As a member of the Leadership Team, this role provides strategic leadership, operational oversight, and performance accountability for all residential services. The Vice President ensures that services and operations deliver high-quality, person-centered care, achieve defined outcomes, meet regulatory and contractual requirements, and operate within approved budgets and utilization targets. This role translates organizational strategy into execution, aligns people and resources to priorities, and ensures that leaders and teams are accountable for results. The Vice President represents East House with funders, regulators, and community partners and serves as the senior program leader in the absence of the Chief Program Officer, as designated. ESSENTIAL FUNCTIONS Strategic Leadership & Program Development • Partner with the Chief Program Officer and other Leadership Team members to lead and execute on the strategic direction for residential services in alignment with East House’s mission, values, and strategic priorities that support organizational growth and sustainability., • Partners with the Chief Program Officer to identify, design, and implement new or expanded residential program opportunities aligned with community need, funding viability, and organizational strategy., • Analyze trends in behavioral health, housing, funding, and community needs to identify risks, opportunities, and programmatic responses., • Translate strategy into clear operating plans, priorities, and measurable objectives for residential programs and leadership teams., • Hold full accountability for residential programs achieving defined outcomes, quality standards, utilization targets, and budget expectations., • Ensure all programs deliver effective, person-centered, evidence-based services responsive to participant needs and demographics., • Lead development, implementation, and monitoring of quality improvement plans, integrating regulatory, funder, and best-practice requirements., • Use data, benchmarks, and performance metrics to evaluate program effectiveness, identify gaps, and drive continuous improvement., • Oversee annual program evaluations, performance reporting, and outcome measurements across all residential services., • Build, lead, and retain a high-performing, values-aligned management team capable of delivering results in a complex regulatory environment., • Creates and sustains a positive, inclusive, and respectful culture that builds organizational pride and supports high performance., • Translate organizational and program goals into clear expectations, performance metrics, and accountability structures., • Provide leadership, coaching, and supervision to direct reports; ensure leaders effectively manage their teams., • Hold leaders accountable for staff performance, engagement, compliance, and outcomes., • Ensure timely and accurate performance evaluations, compliant differentiated pay practices, and corrective action when performance does not meet expectations., • Ensure employees with performance deficiencies are supported through coaching, improvement plans, and addressed promptly when improvement is not achieved. Takes decisive action when sustained improvement is not achieved., • Ensure full compliance with all applicable federal, state, and local regulations, including OMH, OASAS, HIPAA, and contractual requirements., • Maintain licensing, certification, and accreditation with no outstanding corrective actions., • Oversee implementation of compliance policies, procedures, and training to ensure staff understanding and adherence., • Ensure residential programs operate within approved budgets while meeting service, quality, and utilization goals., • Partner with finance and program leadership to monitor financial performance, manage resources effectively, and support sustainable growth., • Establish and monitor performance measures to improve efficiency, effectiveness, and adaptability across residential services., • Serve as a senior representative of East House with funders, regulators, and community partners., • Strengthen relationships with key funders and system partners, including counties and state agencies., • Ensure residential programs are visible, accessible, and well-understood by referral sources and community stakeholders., • Advocate for participant needs and collaborate with system partners to improve service coordination and outcomes. Delivery of consistent, measurable results, including: • Achievement of residential program outcomes, quality goals, and utilization targets, • Sustained regulatory compliance with no unresolved findings, • Strong financial performance aligned with approved budgets, • High-performing, accountable leadership teams, • Positive staff engagement and retention within residential services, • Effective execution of strategic priorities and operating plans, • Strong, trust-based relationships with funders, partners, and regulatory bodies COMPETENCIES Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Develops and maintains positive relationships based on trust, respect, and mutual support., • Develops strategies and plans with a solution focus., • Achieves goals and embraces learning., • Exhibits strategic agility and a drive for results., • Leads systems effectively and demonstrates political savvy., • Traditional office or household environment., • Occasionally subjected to pressure due to time demands., • Travel to other East House facilities., • Must be able to respond to off-duty emergencies., • Must be available to work on weekends and some evenings., • Constant variations in daily assignments, frequency of interruptions, volume of work, performing/presenting in front of others, • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Education & Experience • Bachelor’s degree in healthcare, or related fields with a minimum of eight years’ experience in supervision and administration, preferably in a mental health/chemical dependency program; or the equivalent in relevant education, training, and paid experience., • Qualified Health Professional as defined by NYS OMH and/or NYS OASAS is required., • Experience with behavioral health care systems and OMH, OASAS and VESID., • Skill in planning, organizing, directing and coordinating a wide range of activities., • Demonstrated leadership skills in personnel and administration; program evaluation and quality assurance; budgeting, and resource management., • Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons and other staff;, • Counseling and clinical supervision skills are preferred, • Ability to use data to improve program practices, • Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Internet, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files., • Microsoft Excel skills as evidenced by the ability to use workbooks, create simple formulas, insert and delete data, create and edit charts, filter and sort lists, and format data., • Experience using multiple database programs required.

Job DescriptionDescription: The Allendale Columbia School is seeking dependable, caring, and energetic Pre-K Support Staff to assist in our Summer 2026 program serving campers ages 3–5. This position is ideal for individuals who enjoy working with young children and want to be part of a fun, structured, and supportive classroom environment. The Pre-K Support Staff member works closely with the Lead Teacher and Counselor-in-Training (CIT) to support daily classroom activities and ensure a positive experience for all campers. This role focuses on hands-on assistance, helping bring the Lead Teacher’s lesson plans to life while maintaining a safe, engaging, and organized classroom environment. Support Staff play an essential role in creating a nurturing and inclusive atmosphere by assisting with activities, supporting transitions, and helping young campers build independence and social skills. This position requires patience, reliability, and the ability to be proactive in supporting both campers and classroom needs throughout the day. Key Responsibilities: • Classroom Support & Engagement: Assist the Lead Teacher with daily activities, including art projects, playtime, and group participation, ensuring campers remain engaged and supported., • Activity Implementation: Support the execution of planned curriculum and activities; bring lessons to life without responsibility for curriculum design., • Transitions & Daily Logistics: Assist with snack time, bathroom breaks, and safely escorting campers between activities while maintaining organization and structure., • Classroom Management: Work collaboratively with the Lead Teacher to maintain a positive, inclusive, and well-managed classroom environment., • Early Childhood Support: Provide hands-on assistance to young campers as they develop independence, social skills, and comfort in a group setting., • Safety & Supervision: Maintain active supervision, accurate headcounts, and ensure all health and safety protocols are followed, including allergies and hydration.MINIMUM QUALIFICATIONS:, • Must be 18 years of age or older, • Must have experience working with children (babysitting, substitute teaching, after-school care, camp experience, or similar), • Demonstrated ability to support and engage young children in a positive and safe environment, • Must be patient, reliable, proactive, and a positive role model, • CPR and First Aid certification is a plus PHYSICAL REQUIREMENTS: • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc. This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Lunch Provided Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students. Requirements:

Job Description Location: St. John Fisher University campus Salary: $80,000 - $85,000 At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Filling every occasion with great food and service! We are currently seeking a Senior Catering Director to lead our high-volume and premiere catering department at St. John Fisher University in Rochester, NY. This role involves developing and implementing catering solutions that meet customer needs and client goals, while collaborating closely with our Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to specialized student events to exclusive VIP dining occasions, hosted both on-campus and off-campus. The successful candidate will join a strong, experienced team of culinary professionals who have proudly achieved the #1 ranking in Niche for NY state. Key Responsibilities: • Coordinate and oversee all internal and external catering events to ensure seamless execution, outstanding customer service, and meeting client goals., • Create and grow the catering marketing plan, providing customers with comprehensive event planning service and detailed menu development that aligns with their needs and preferences., • Establish competitive pricing that effectively covers all catering costs., • Develop menu options for students that are accessible and affordable., • Lead the hiring, training, scheduling, and processing of payroll of catering staff, • Develop and educate existing catering staff in service techniques, menu presentation, policies, and procedures., • Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and responsibility for preparation, transportation, setup, operation, and cleanup of all events., • Collaborate with the management and Chartwells marketing teams to implement effective strategies designed to build catering revenue and attract new business., • Foster strong relationships at Fisher and in the community to align our programs with their ideas and budgets, ensuring satisfaction and account retention., • Regularly participate in campus wide event planning meetings Partner with the Fisher reservations office for seamless coordination of groups, event spaces and vendors, • Perform other duties as assigned to support the efficient functioning of the dining service program. Preferred Qualifications: • Associate's degree preferred., • Minimum of five years of experience in catering leadership including two years in management., • Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment., • Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met., • Flexibility to work evenings, weekends, and holidays as needed., • Must be experienced with computers. About the University St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background and we are proud of our dining program that provides great food and great service to our students. Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1508226 Chartwells HE KRISTINA MCCARTHY [[req_classification]]

Job Description Care Coordinator Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Care Coordinator POSITION GRADE: 80 [ salary range: 20hr-25hr commensurate with education and experience] DEPARTMENT: Children’s Care Coordination SUPERVISOR: Director of Care Coordination GENERAL JOB DESCRIPTION: Under the general direction of the Program Director, the Care Coordinator will provide Care Coordination services to youth who have a mental health diagnosis that affects their daily functioning. The Care Coordinator will work with youth up to age 21 who reside in Monroe County who do not qualify for Medicaid. This work will be done in a community based setting and will consist of regular home-visits. Regular collaboration with family and team members is required. The Care Coordinator must have strong communication and written skills, and the ability to form and maintain positive relationships. The Care Coordinator carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Facilitates the development of a Child and Family Team and carries out and individualized and strength-based Plan of Care., • Assists families in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc., • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete the CANS-NY assessment all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency. OTHER RESPONSIBLITIES: • Valid NYS driver’s license in good standing and has use of an automobile., • Ability to work evening hours as needed. MINIMUM QUALIFICATIONS: • Bachelor’s degree with 2 years’ prior human services, • Associate’s degree with 4 years’ prior human services, • Experience supporting children’s mental health and/or families strongly preferred SPECIAL SKILLS: • Ability to develop strong working relationships with clients, families and service providers., • Ability to engage, plan, communicate and understand youth and families., • A strong understanding of the children’s mental health field PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to drive, • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly COMPETENCIES: Leading Self • Commitment to Diversity, Inclusion, Justice and Equity

Job DescriptionDescription: Allendale Columbia is seeking an organized, dependable, and high-responsibility Summer Camp Lead Counselor to lead our Kindergarten program serving children ages 5–6. This role is designed for an experienced professional who is confident supervising young children while also providing leadership and direction to a small team of camp staff. The Lead Counselor will serve as the primary point of contact for a group of fewer than 15 campers and will work closely with a Co-Counselor to support daily programming, camper supervision, and activity transitions throughout the camp day. In this role, the Lead Counselor will mentor and guide the Co-Counselor while ensuring that campers are engaged in a safe, structured, and developmentally appropriate environment. This position also includes a transportation component, requiring a candidate who is comfortable operating a school van for local outings and field trips. The Lead Counselor plays a key role in maintaining a positive camp culture by modeling professionalism, ensuring safety protocols are followed, and supporting campers as they navigate their first structured camp experience. Key Responsibilities • Team Leadership & Mentorship: Direct the daily workflow of the Co-Counselor. Delegate tasks such as activity setup, cleanup, and individual camper support., • Transportation: Safely operate a school van for camper transport as needed (training provided)., • Group Management: Lead a cohort of under 15 campers through daily indoor and outdoor rotations, including gym time, arts & crafts, and lunch., • Early Childhood Advocacy: Support 5-year-olds as they navigate their first formal camp experience, managing transitions and social-emotional growth with patience., • Safety & Accountability: Maintain 100% headcount accuracy and ensure all health and safety protocols (allergies, hydration, NYS DOH standards) are strictly followed.Requirements:MINIMUM QUALIFICATIONS:, • Education: High school diploma or equivalent qualification. Experience as a teaching assistant or similar role is a plus., • Licensing: Must possess a valid Driver’s License with a clean driving record and a willingness to be trained/certified to drive the school van. Must be at least 25 years old to drive a school vehicle, in accordance with insurance requirements., • Health & Safety: Must hold a valid CPR and First Aid certification at the time of hire., • Leadership: Proven ability to manage or mentor other staff members or volunteers., • Safely lift a child or children with a total weight of 50 pounds., • Conduct activities involving substantial standing, walking, and moderate sitting, stooping, kneeling, bending, crouching, crawling, twisting, and reaching on a frequent basis., • Work with hands above shoulder height with a weight up to 20 pounds., • Work with arms extended at shoulder height with a weight up to 20 pounds., • Must be able to stoop, bend, and kneel on the floor without assistance, • Must be able to push, pull, playground equipment, art supplies, manipulate office equipment, etc. Compensation: $25.00 per hour. This position is paid on an hourly basis and is classified as non-exempt, meaning it is eligible for overtime in accordance with applicable federal and New York State wage and hour laws. Supervisory Responsibilities: The Senior Lead Counselor provides supervision and guidance to staff assigned to the Kindergarten program, including: • 1 Lead Counselor Please send your resume and letter of interest to Regina Grice, Director of Human Resources, at . Include your full name and “Summer Camp Lead Counselor" in the subject line. Please do not send a fax or a paper copy. Allendale Columbia School, as an equal opportunity employer, does not discriminate in its hiring of employees on the basis of race, color, sex, sexual orientation, religion, creed, national origin, citizenship, marital or veteran status, age, or disability. We actively seek diversity among faculty and administration as well as among students.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description The Behavior Support Specialist will work with the school’s leadership team to ensure that all students demonstrate dramatic student achievement gains and develop their character and social-emotional skills. This individual will also help lead the school’s efforts to create a positive, structured, consistent, caring, and disciplined school culture. In addition to the duties set forth below, the Employee agrees that s/he will perform all the other duties that are assigned by his/her supervisors, the school’s Principal and the Principal’s designees, and/or the Board of Trustees, including, but not limited to: Goals for the Behavior Support Specialist include but are not limited to: • Model high expectations for student behavior and interactions., • Support efforts of every student to succeed academically and behaviorally and graduate from college., • Enforce expectations from the Code of Conduct, • Maintain a focused, serious, and efficient environment for the In-School Suspension program., • Create and support systems that prevent misbehavior, as well as intervene and correct misbehaviors as they arise to prevent escalation., • Collaborate with the DOS to develop plans for students with repeated struggles to meet expectations., • Refer students to the Social Worker (via email and CC DOS) if/when reports are made that require SW intervention., • Manage the In-School Suspension classroom daily, including communicating with teachers, accepting and processing send-outs, addressing misconduct and communicating with families., • Distribute and monitor work that students are completing during In-School Suspension., • Collecting work for students with Out of School Suspensions and manage the pick-up/delivery with students., • Manage Lunch Detention., • Manage Early-Release Program for Detention based on Kickboard., • Manage Extended Detention Notifications., • Assist DOS when no students are in ISS., • Meet weekly with DOS for feedback, goal-setting, coaching/practice, collaboration and problem-solving of discipline issues and concerns., • Utilize Kickboard and Microsoft Excel to manage behavioral data of students.Qualifications, • Passionate commitment to the mission of Uncommon Schools., • Unwavering belief in high academic and behavioral expectations for all students., • Exceptional time and task management skills., • Ability to persevere despite uncertainty and unexpected obstacles., • Relentless drive to empower students academically and personally., • Self-motivation, desire to be a great teammate, and a strong sense of personal responsibility., • Excellent communication skills, both verbal and written, and strong interpersonal skills with students, parents, colleagues, and community members., • Ability and desire to implement feedback from school leaders and colleagues., • Required Experience:, • Bachelor’s degree is required Additional Information Compensation for this role is between $19.19 per hour to $24.80 per hour. Most candidates who meet job description requirements will receive an offer of $19.19 - $20.76 per hour. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. Benefits • Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer)., • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.) At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job DescriptionDescription: $5K SIGN-ON BONUS Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. Responsibilities • Oversees daily operations of the designated program., • Ensures adherence to state certification regulations and agency policies., • Supervises assigned staff and provides regular performance feedback and evaluations., • Facilitates case reviews to ensure service quality and client progress., • Utilizes program data for service evaluation and improvements., • Coordinates service planning, implementation, and evaluation., • Participates in strategic planning and agency leadership initiatives., • Collaborates with internal and external stakeholders to enhance service coordination., • Monitors and ensures accurate and timely documentation., • Oversees client admissions, discharges, and occupancy goals., • Promotes and ensures a safe, hazard-free physical environment., • Manages unit budget, resource allocation, and purchasing as assigned., • Leads recruitment, orientation, and development of program staff., • Participates in crisis response and resolution., • Ensures compliance with policies, federal and state regulations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered. Licenses/Certifications Advanced CASAC (OASAS programs). Qualified Mental Health Professional. Licensed Masters in Social Work (LMSW). Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities Effective oral and written communication skills. Ability to manage crisis and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. Must have Supervisory Experience* COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.

Job Description As the driving force behind CEIPAL’s Digital Marketing efforts, you will play strategize & execute campaigns into shaping us to be : ● The Next Generation, Artificial Intelligence enabled Talent Acquisition Software platform, rapidly disrupting the recruitment software market ● The Industry’s top rated, Applicant Tracking System, CRM, and Workforce Management Software As Digital Marketing Manager you will report to the company’s Chief Marketing Officer and will be at the forefront of CEIPAL’s efforts to disrupt the HR management software market. You will drive the digital marketing strategy and execution with ultimate responsibility for the new business generated by Marketing. You will own the online demand generation budget and be responsible for efficiently deploying it to grow demand and new business, with support from our digital marketing agency and demand gen team. You will research and analyze competitor’s campaigns and obtain insights from customers and industry partners to create a high-impact online demand generation strategy, utilizing the full range of online marketing channels. You will manage the complete marketing conversion funnel and be responsible for tracking, reporting, and optimizing conversions. Responsibilities: ● Build and articulate a coherent digital marketing strategy, including budget, channels, and success metrics ● Oversee and manage the company’s digital marketing efforts ● Drive execution of the digital marketing strategy, including budget, channels, and reporting ● Research, discover, test, and optimize new online marketing channels and campaigns ● Build targeted demand generation campaigns focusing on multiple markets, industries, company sizes, and geographic regions ● Continuously benchmark the CEIPAL demand generation efforts against competitors and industry best practices, and be at the forefront of modern B2B demand generation Required Qualifications: ● 5+ years of online marketing demand generation experience ● An understanding of (and passion for) conversion rate optimization strategies and how to use them to achieve the best ROI ● An aptitude for seeing the “big picture” and determining the right mix of demand generation strategies ● Expert understanding of the various digital marketing channels, including SEO, PPC, Paid Social, Email, re-marketing, and software review sites such as Capterra, Software Advice, etc. ● A solid understanding of technical, on-, and off-page SEO strategies ● Proven success with developing and implementing demand generation and conversion optimization strategies for the various stages of the Marketing Funnel ● Expertise managing Hubspot, including report generation, workflows, forms, and conversion tracking ● Expertise in configuring and using Google Analytics to analyze online behavior, define, and optimize lead conversion paths ● Team player who excels at cross-group collaboration and problem solving ● A passion for data, analysis, and statistics ● Master’s degree in mathematics, statistics, or computer science Company DescriptionOver the past 3 years, CEIPAL has emerged as one of the most promising SaaS companies across the globe in HCM (Human Capital Management) Domain. With over 1600+ clients globally, we are fast becoming the de-facto platform for Recruitment and Staffing firms in the US & across the globe. Some key stats about the business: ●\tServing ~20,000 recruiters a day across the globe ●\tSupporting ~60,000 employees. ●\tWith for offices, headquartered in Rochester, NY, and development and sales offices in Hyderabad, Chennai, and Noida, India. ●\t120 Employees globally & growing at a rapid pace. ●\tWell capitalized with funding from multiple, reputed PE firms across North AmericaOver the past 3 years, CEIPAL has emerged as one of the most promising SaaS companies across the globe in HCM (Human Capital Management) Domain. With over 1600+ clients globally, we are fast becoming the de-facto platform for Recruitment and\r\nStaffing firms in the US & across the globe. \r\n\r\nSome key stats about the business:\r\n●\tServing ~20,000 recruiters a day across the globe\r\n●\tSupporting ~60,000 employees.\r\n●\tWith for offices, headquartered in Rochester, NY, and development and sales offices in Hyderabad, Chennai, and Noida, India.\r\n●\t120 Employees globally & growing at a rapid pace.\r\n●\tWell capitalized with funding from multiple, reputed PE firms across North America

Job DescriptionDescription: Requires 24-hours per month. Requires you to evenings, weekends AND overnights. Position Overview: We are seeking dedicated individuals to join our team as Per Diem Residential Facility Support Staff. As a member of our team, you will provide essential coverage to our residential facility, offering counseling, support, and training to residents. Your primary responsibility will be to ensure a safe and recovery-focused environment while supervising and monitoring the facility. Key Responsibilities: • Provide counseling, support, and training to residents based on identified goals and objectives., • Supervise residents in managing their medications and adhere to medication policies and procedures., • Maintain safety of residents and security of the facility through regular monitoring., • Respond promptly to crises and emergencies according to established policies., • Assist in daily operations such as light housekeeping, cooking, and food purchasing., • Supervise and coach residents in their responsibilities for cleaning and meal preparation., • Maintain documentation standards as per regulatory requirements and organizational policies. Requirements: Position Qualifications: • Minimum Education & Experience: High School Diploma or equivalent with some paid human service experience., • Licensure/Certifications: NYS motor vehicle license, safe driving record, and reliable transportation preferred., • Job requires sitting, handling objects, working with a computer, and communicating with others., • Occasional lifting of up to 30 lbs., walking, standing, and reaching may be required. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community.

Job DescriptionDescription: About WeTheHobby WeTheHobby is a fast-growing sports entertainment company bringing fans together through live-streamed breaks, eCommerce, and real-time community experiences. Headquartered in Rochester, NY, we’re building platforms that connect collectors and fans worldwide. We value creativity, innovation, and collaboration—and we’re looking for leaders who want to shape the future of sports entertainment technology. The Role We’re seeking a Software Engineering Manager to lead our development team and drive the technical direction of our platforms. In this role, you’ll focus on managing people, shaping architecture, and ensuring delivery. You will not be coding day-to-day, but you will guide technical strategy, review design decisions, and make sure the engineering team is building scalable, reliable systems. This is a high-visibility role with responsibility for both engineering outcomes and team growth. What You’ll Do • Lead & Mentor – Manage, coach, and support a team of software engineers, helping them grow both technically and professionally, • Architectural Oversight – Set high-level technical direction, review system designs, and ensure scalability, performance, and reliability, • Code Quality – Review code at a design/architecture level to ensure alignment with standards (without direct coding responsibilities), • Drive Delivery – Oversee execution of projects and ensure timely delivery of backend and frontend initiatives, • Foster Collaboration – Partner with product, design, and business stakeholders to align engineering output with company goals, • Ensure Best Practices – Champion agile workflows, CI/CD pipelines, automated testing, and security standards, • Recruit & Grow – Help attract, hire, and retain top engineering talent as the team expands Requirements: What We’re Looking For Must-Haves • 7+ years of professional software engineering experience, with at least 2+ years in an engineering management role, • Strong technical foundation in backend systems architecture (preferably .NET), • Proven experience leading teams and making architectural decisions, • Familiarity with cloud platforms (AWS or similar) and modern software development practices, • Excellent communication skills with the ability to bridge technical and business contexts Nice-to-Haves • Experience managing teams building real-time, event-driven, or streaming platforms, • Familiarity with eCommerce, payments, or large-scale transactional systems, • Previous experience scaling teams from small to mid-sized organizations, • Interest in sports, collectibles, or fan-driven communities. In accordance with applicable Federal and State laws, the anticipated annual salary range for this position based upon location in Rochester, NY and experience is $130,000 - $150,000 annually. To comply with Federal law, WeTheHobby participates in E-Verify. All newly-hired employees are verified through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm their identity and employment eligibility.

Job DescriptionDescription: Summary: Under the supervision of the Chief of Social Enterprises & Development, the Sr Director of Development is responsible for advancing the agency’s unrestricted revenue goals through the cultivation, solicitation, and stewardship of major, and high-capacity donors. This role serves as a senior, externally focused fundraiser who builds and manages a portfolio of individual, corporate, and community stakeholders, with a particular emphasis on relationship-based fundraising, leadership giving, and long-term philanthropic investment. Essential Functions: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • In partnership with the Chief of Social Enterprises & Development, leads and executes a comprehensive major giving strategy aligned with agency strategic and financial goals., • Manages a portfolio of high-capacity donors and prospects, with responsibility for cultivation, solicitation, and stewardship of gifts typically exceeding $1,000, including multi-year and leadership commitments., • Annual revenue goal is typically $300,000-$500,000 with first year expectation of generating new revenue of $100,000+ from currently non-existing Ibero donors., • Develops and implements individualized donor engagement strategies, including personalized outreach, meetings, impact reporting, and tailored solicitations., • Serves as a key relationship manager for leadership donors, advisory donors, and select corporate and community partners., • Supports the growth and sustainability of leadership giving initiatives, donor circles, and long-term philanthropic investments, including endowment and legacy-oriented conversations in collaboration with the Chief., • Aspires to further Ibero’s Development strategies by growing into leading the Alma de Ibero Foundation, Inc., • Actively participates in donor meetings, cultivation events, site visits, and stewardship opportunities, frequently representing the agency externally., • Collaborates closely with the Marketing Coordinator and Specialist Events Coordinator to ensure seamless coordination between donor strategy, events, acknowledgements, and stewardship efforts., • Works in partnership with Admin Assistant and the Accounts Payable Specialist to ensure accurate documentation of donor interactions, moves management, and pipeline tracking within the donor management system., • Assists in the strategic engagement and support of the Board Fundraising Committee and fundraising volunteers, including preparation of donor strategies, briefings, and follow-up actions., • Provides strategic input into annual fundraising goals, revenue projections, and performance tracking related to individual and leadership giving., • Collaborates with marketing and communications staff to ensure donor-facing messaging supports cultivation and stewardship objectives, without direct responsibility for marketing production., • Supports executive leadership in preparation for donor solicitations, briefings, and high-level stewardship communications as needed., • Establishes and maintains strong working relationships with division directors, executive leadership, board members, and external stakeholders., • Supervises the Marketing Supervisor., • Lead weekly team work sessions with Marketing and Development Department., • Attends regular Operational Leadership Team’s trainings and collaborations., • Performs other duties as requested by the Chief of Social Enterprises & Development. Authority: This position exercises a high degree of independence and professional judgment within the framework of agency policies and strategic objectives. The Senior Development Manager is expected to proactively manage donor relationships, identify opportunities for increased philanthropic investment, and communicate emerging opportunities or concerns to the immediate supervisor. This role requires discretion, initiative, and a strong understanding of relationship-based fundraising practices. Requirements: Position Qualifications: Competency Statement(s) • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Customer Oriented - Ability to take care of the customers’ needs while following company procedures., • Detail Oriented - Ability to pay attention to the minute details of a project or task., • Developing Others-Ability to teach or foster the development of others, giving constructive feedback and reassurance after problems., • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type., • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards., • Interpersonal-Ability/desire to understand others’ attitudes/interests/needs/nonverbal behavior, listening skills, and understanding strengths/limitations of others., • Leadership- Ability to Motivate, influence, and support others to accomplish team and organizational goals., • Training & Presentation Skills., • Reliability - The trait of being dependable and trustworthy., • Communication, Oral - Ability to communicate effectively with others using the spoken word., • Communication, Written - Ability to communicate in writing clearly and concisely. Skills and Abilities: • Education: Bachelor’s Degree required; advanced coursework or certification in nonprofit management, fundraising, or related field preferred., • Minimum of 10 years of progressive nonprofit development experience, with demonstrated success in major gifts, leadership giving, or relationship-based fundraising. Experience managing a donor portfolio and closing multi-year or leadership-level gifts strongly preferred., • Strong organizational and time management skills; ability to manage multiple donor relationships simultaneously. Comfortable working collaboratively across departments and with executive leadership. Politically savvy, self-directed, and results-oriented., • Bilingual in English and Spanish preferred but not required., • A combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO. Physical Demands: The position does require occasional standing, squatting, lifting of up to approximately 10 lbs. And frequent sitting. By Signing below, I have received, read, understand, and will comply with the above job description: Employee Signature: ___________________________________ Date: _________________________ The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. An Equal Opportunity/Affirmative Action/Pro Disabled & Veteran Employer. Revised 5/2012;3/2014

The Rare Blood Therapy Manager (RBTM) must assume responsibility for achieving sales objectives by implementing approved marketing and local sales strategies aimed at effectively selling and promoting NNIs hemophilia products to key physicians, nurses, home care companies, social workers, pharmacies

Job Description About the Role: As a Home Health Aide (HHA) at Cobb's Hill Manor Assisted Living, you will play a crucial role in enhancing the quality of life for our residents. Your primary responsibility will be to provide compassionate and personalized care to individuals who may require assistance with daily living activities. This position is essential in ensuring that our residents feel comfortable, safe, and supported in their home environment. You will work closely with a team of healthcare professionals to develop and implement care plans tailored to each resident's unique needs. Ultimately, your efforts will contribute to fostering a nurturing community where residents can thrive and maintain their independence. Minimum Qualifications: • High school diploma or equivalent., • Completion of a state-approved Home Health Aide training program., • Assist residents with daily living activities such as bathing, dressing, and grooming., • Monitor and document residents' health status and report any changes to the nursing staff., • Provide companionship and emotional support to residents, engaging them in social activities., • Ensure adherence to care plans., • Maintain a clean and safe environment for residents, adhering to health and safety regulations. The required skills for this position include strong interpersonal and communication abilities, which are essential for building rapport with residents and their families. Attention to detail is crucial when monitoring health changes and adhering to care plans, ensuring that each resident receives the appropriate level of care. Time management skills will help you efficiently balance multiple responsibilities throughout your shift. Preferred skills, such as experience in specialized care, will enhance your ability to address the unique needs of residents with specific health conditions. Overall, both required and preferred skills will enable you to provide high-quality, compassionate care that promotes the well-being of our residents.

Job Description SUMMARY OF POSITION: Under direction of the Vice President of Advancement, the Volunteer Specialist will support ongoing volunteer, development and fundraising initiatives through database management, customer service and outreach, event coordination support and social media support. Our Volunteer Specialist is the front line of our volunteer ministry and will be the first point of contact donors and members of the community may connect. This person should reflect the faith and values of Open Door Mission of Restoring Hope and Changing Lives. Will communicate with professionalism to varying levels of personnel and external volunteers and donors. Will create and sustain a Christ-centered environment where clients can receive care, respect, encouragement, and prayer. This job may provide some flexible scheduling and/or remote hours pending project availability and needs of the department. DUTIES & RESPONSIBILITIES: • Collaborate with VP to further volunteer department and associated ministry functions., • Conduct volunteer training and orientation when necessary., • Work closely with program staff to ensure a positive experience for volunteers., • Implement policies and procedures established by VP to increase organization and facilitate ministry outcomes., • Modify SOPs as needed or required., • Work collaboratively with department or event leaders to ensure adequate volunteer coverage for special events, projects and on-going ministry needs., • May speak publicly on behalf of ODM at assigned events and/or meetings, setting up and providing tours., • Overall responsibility to successfully grow volunteer program, including but not limited to their recruitment and selection process., • Create continuity of message for volunteer orientation, training, and engagement within ministry including the development of training material; provide coaching and orientation for volunteer success., • Maintain, manage, and update the volunteer database and calendar, or delegate responsibility., • Establish and cultivate relationships with local businesses, churches, corporations, and individuals to provide increased volunteerism., • Return prospective volunteer calls, inquiries and requests within 72 hours, • Utilize a feedback tool for volunteers, benefiting to volunteer and ministry., • Track volunteer hours and function for future determination of needs and gauge contribution to organization. Provide associated statistics and other requested reports., • Receive and process donations via mail, phone, credit card, online, EFT, and additional transaction avenues. Photocopy for record-keeping as needed, file accordingly, • Maintain the integrity of donor database by ensuring that all donations, donor contact information, campaign codes, and other pieces of data are accurately recorded., • Support the Development Specialist in preparing end of month donor receipt files., • Support the Development Specialist in preparing files to Direct Mailer for data pulls., • Support the Development Specialist in preparing year-end tax statements for donors., • Process and deposit contributions received at Plymouth Ave Offices., • Responsible to communicate with donors, primarily via phone and written correspondence, to answer questions, process donations, resolve issues, ensure requests are appropriately handled, etc., • Monitor and clean up volunteer and donor records: combine duplicate records, input gift entries, correct misspellings or misinformation, • Assist in cultivation and stewardship of donors and prospects, • Assist in social media outreach SKILLS & QUALIFICATIONS: • Committed Christian with a commitment to and a passion for "restoring hope and changing lives", • High degree of accuracy, detail orientation, and organization, • Computer literate; proficient in MS Office Suite, Database Operations, and Internet, • Proficient with a 10-key and in data entry operations, • Able to read, write and perform mathematical computations, • Reliable and trustworthy - able to maintain confidentiality, high productivity and meet deadlines, • Strong verbal and written communication skills with a customer service orientation

Job DescriptionDescription: We are Hiring! Job Posting: RESIDENTIAL MANAGER Location: Rochester, NY Department: IDD Employment Type: Full time Schedule: Monday thru Friday, Days Salary: $62,353.20 General Description Oversight of everyday functioning of an Individualized Residential Alternative (IRA). Responsible for employee training and support; consumer satisfaction, regulatory compliance, fiscal responsibility, and overall program operations. The Residential Manager will monitor and supervise the Assistant Residential Manager and Direct Support Professionals assigned to the facility and engage in ongoing collaboration with resident families and other service providers. Essential Duties and Responsibilities • Oversees Residential Habilitation Services for each resident including concepts of integration, independence, individualization, and productivity., • Oversees the overall budget for residence operations and assumes fiscal accountability of all expenditures including individuals’ expenditures., • Maintains continuity of all individuals’ records including but not limited to residential habilitation, medical, behavioral, financial, fire safety, individual plans of service and protective oversight plans., • Provides assistance and support to all individuals with acquisition, retention, or improvement in skills related to fire evacuation, in accordance with the fire safety code of the residence. Maintain and update fire safety records for all individuals., • Responds with appropriate actions to crisis situations and medical emergencies., • Ensures all aspects of medication administration are done accurately and provide medication administration as needed., • Assesses all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and ensure all recommendations given by RN are properly followed and documented., • Arrange and/or provide transportation to individuals as needed and oversee record keeping of mileage and vehicle maintenance., • Supervises all staff, as assigned, including but not limited to all aspects of hiring, evaluating, and promoting ongoing staff development. Prompt recognition and feedback to staff on job performance., • Maintains work schedule of all staff, ensures adequate staff coverage, and provides emergency direct care services, if necessary. Maintains staff time-off requests, reviews and submits approval for time sheets/cards., • Promotes and encourage team building within the work site assigned., • Ensures appropriate training and submits documentation of training for records for each employee (supervised)., • Provides staff training and development through classroom and one on one teaching, acting as a role model and guiding staff on how to appropriately work with and interact with residents, other staff, families, guardians, and other service providers., • For training they provide directly, submits employee training records and/or sign in sheet(s) to QM and /or HR., • Meetings and Other Functions:, • Schedule and facilitate staff meetings., • Attend/chair as needed management meetings, ensure dissemination of all information to staff and others,, • Attend mandatory training,, • Coordinate and or attend resident related meetings (ISP, house, family, etc.) ensure all necessary follow up is completed., • Participate in special projects and committees., • Participates in external and internal audits and ensure compliance of all applicable local, state and federal regulations and agency policies., • Ensure completion/submission of all required reports as scheduled., • Routinely review all required reports, logs, mail, etc. as needed, maintaining an organized filing system., • Finance:, • Coordinate all aspects of program financial procedures including but not limited to grocery shopping, vehicle maintenance, house maintenance and repairs in accordance with DD policies and procedures., • Ensure the proper and prudent expenditures of all funds., • Oversee the facilities’ general inventory and stock items for the residence including food, household supplies and individuals’ medications. Ensures invoices are submitted to Finance Office as per policy and procedure., • Maintenance:, • Monitor the residence to ensure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Oversee and approve staff mileage., • Ensure routine vehicle maintenance of agency vehicle., • Participate in "manager on-call" responsibilities on a rotating basis with other Management staff, providing 24-hour accessibility., • Comply and cooperate with internal and or outside staff during any inspection or investigation, • Maintains up to date professional knowledge through reading, workshops and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Assists with the planning and implementation of community events and cross trainings Qualifications Education: High School Diploma/ GED required. Degree in Human Services preferred (e.g., Social Work, Psychology, etc.). Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Experience: At least 1 year working with individuals with intellectual/developmental disabilities required. At least 1 year of supervisory experience required. A combination of education and experience may be substituted at the discretion of the Vice President of I/DD Services. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Able to function independently with minimum supervision., • Able to use good professional judgement in ongoing decision-making., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. Responsibilities • Oversees daily operations of the designated program., • Ensures adherence to state certification regulations and agency policies., • Supervises assigned staff and provides regular performance feedback and evaluations., • Facilitates case reviews to ensure service quality and client progress., • Utilizes program data for service evaluation and improvements., • Coordinates service planning, implementation, and evaluation., • Participates in strategic planning and agency leadership initiatives., • Collaborates with internal and external stakeholders to enhance service coordination., • Monitors and ensures accurate and timely documentation., • Oversees client admissions, discharges, and occupancy goals., • Promotes and ensures a safe, hazard-free physical environment., • Manages unit budget, resource allocation, and purchasing as assigned., • Leads recruitment, orientation, and development of program staff., • Participates in crisis response and resolution., • Ensures compliance with policies, federal and state regulations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered. Previous experience with funding sources including DHS and Social Security. Valid NYS Drivers License Skills & Abilities Effective oral and written communication skills. Ability to manage crises and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.